Haidilao International (OTCMKTS: HDALF) is a leading global operator of hot pot restaurants, renowned for its premium dining experience and customer-centric service model. The company’s signature offering centers on simmering pots of broth in which guests cook a curated selection of meats, seafood, vegetables and specialty ingredients at their table. Alongside its core hot pot concept, Haidilao has introduced complementary products such as chef-crafted dipping sauces, ready-to-eat broths and branded packaged seasonings to extend its culinary reach beyond the restaurant floor.
Founded in 1994 by entrepreneur Zhang Yong in Sichuan province, Haidilao quickly differentiated itself through attentive service features—including complimentary snacks, manicures and digital entertainment—at a time when such offerings were rare in casual dining. Under the leadership of founder and chairman Zhang Yong and CEO Chee Teck Chan, who joined the company from a strategic consulting background, Haidilao has maintained a focus on operational excellence, staff training and innovation in restaurant design, such as automated noodle stations and service robots in select locations.
Haidilao operates more than 1,000 restaurants across Mainland China, Hong Kong, Taiwan, Southeast Asia, North America and parts of Europe, with continued expansion targeted at major urban centers. The company leverages loyalty programs, mobile ordering platforms and real-time kitchen tracking systems to enhance guest engagement and streamline service delivery. While hot pot remains its flagship concept, Haidilao is also exploring fast-casual spin-off brands and international joint ventures to capture evolving consumer tastes and dining trends.
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