El Puerto de Liverpool S.A.B. de C.V., commonly known as Liverpool, is one of Mexico’s leading retail chains, with origins dating back to 1847. The company operates a network of department stores under the Liverpool brand alongside its value‐oriented Suburbia chain. Through these banners, Liverpool offers a broad array of merchandise, including apparel and footwear, cosmetics, electronics, home décor, furniture, and sporting goods. Over more than 170 years in business, the company has built a reputation for a wide product assortment and emphasis on customer service.
In addition to traditional retail operations, Liverpool provides an integrated suite of financial services to its customers. This includes its proprietary store credit card, personal loans, consumer financing plans and consumer insurance products. Many of Liverpool’s outlets also host currency‐exchange offices and travel service desks, reflecting the company’s commitment to cross‐selling complementary services alongside core retail offerings. The company has steadily expanded its e-commerce platform, allowing customers nationwide to shop its complete product catalogue online.
Liverpool’s footprint spans urban and regional markets throughout Mexico, with particularly strong presence in Mexico City, Guadalajara and Monterrey. Its stores are strategically located in major shopping centers and standalone locations, while its distribution network supports both brick‐and‐mortar and online channels. Investments in logistics infrastructure—such as distribution centers and last-mile delivery partnerships—have underpinned the company’s efforts to enhance supply-chain efficiency and customer fulfillment capabilities.
Governance at Liverpool is overseen by a board of directors that includes representatives from the founding group as well as independent members. Day-to-day operations are managed by an executive committee led by the chief executive officer, whose tenure has included a focus on digital transformation and omnichannel growth. Supported by senior executives with extensive backgrounds in retail, finance and operations, Liverpool continues to pursue market share gains through store modernization, expanded private-label offerings and enhanced customer loyalty programs.
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