TSE:GWO Great-West Lifeco Q2 2023 Earnings Report C$52.36 +0.50 (+0.96%) As of 05/5/2025 04:00 PM Eastern Earnings HistoryForecast Great-West Lifeco EPS ResultsActual EPSC$0.99Consensus EPS C$0.92Beat/MissBeat by +C$0.07One Year Ago EPSN/AGreat-West Lifeco Revenue ResultsActual Revenue$5.94 billionExpected RevenueN/ABeat/MissN/AYoY Revenue GrowthN/AGreat-West Lifeco Announcement DetailsQuarterQ2 2023Date8/8/2023TimeN/AConference Call DateWednesday, August 9, 2023Conference Call Time8:30AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckInterim ReportEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Great-West Lifeco Q2 2023 Earnings Call TranscriptProvided by QuartrAugust 9, 2023 ShareLink copied to clipboard.There are 15 speakers on the call. Operator00:00:02Welcome to the Great West Lifeco Second Quarter 2023 Results Conference Call. As a reminder, all participants are in listen only mode and the conference is being recorded. After the presentation, there will be an opportunity for analysts to ask questions. I would now like to turn the conference over to Mr. Paul Mann, President and CEO of Great West Lifesco. Operator00:00:36Please go ahead. Speaker 100:00:39Thank you, Gaylene. Good morning, everyone, and welcome to Great West Lifeco's Q2 2023 conference call. Joining me on today's call is Gary McNicholas, Executive Vice President and Chief Financial Officer. Together, we'll deliver today's formal presentation. Also joining us on the call and available to answer your questions are David Harney, President and COO Europe Arshil Jamal, President and Group Head Strategy, Investments, Reinsurance and Corporate Development Jeff McKown, President and COO, Canada Ed Murphy, President and CEO of Empower and Bob Reynolds, President and CEO of Putnam Investments. Speaker 100:01:15Before we start, I'll draw your attention to our cautionary notes regarding forward looking information and non GAAP financial measures and ratios on Slide 2. These cautionary notes apply to the information we'll discuss during this call. Please turn to Slide 4. The company delivered strong results in the Q2 of 2023 with base earnings per share of $0.99 up 2% from last year and up 11% from the prior quarter. This performance reflects disciplined execution of our strategy, which is driving momentum across our businesses. Speaker 100:01:50In each of our operating companies, We continue to make organic investments and take strategic actions that will help us deliver on our value creation objectives. During the quarter, we initiated several transactions to advance our workplace and wealth growth strategies. We announced the sale of Putnam Investments to Franklin Resources, unlocking shareholder value and reinforcing our focus on the highly attractive U. S. Retirement and personal wealth markets through Empower. Speaker 100:02:17We announced the acquisitions of IPC and Value Partners in Canada, which will help advance our goal to be the leading Canadian full service wealth and insurance platform for independent advisers and their clients. In the UK, we announced the sale of our individual protection business, where we did not see a clear path to diversifying our wealth and insurance distribution reach in Ireland. In addition to these actions, we continue to successfully integrate acquisitions at Empower, including a faster realization of synergies from Prudential than originally forecast. Net earnings per share were 0.5 $3 in the quarter, which included losses of $0.30 per share related to 2 categories of costs that will position Lifeco for continued growth and stability. First, we're $0.17 per share of transaction costs related to recent strategic transactions, including the announced sales of Putnam Investments and the UK Individual Protection Business. Speaker 100:03:222nd was a $0.13 per share impact of realized OCI losses from surplus asset rebalancing in the UK. This action shortens the asset duration to capitalize on higher short term rates, improves our LICAT ratio and reduces future LICAT sensitivity. Excluding these items, net EPS would have been $0.83 6%. Please turn to Slide 5. In Canada, we delivered strong results in our Workplace Solutions business. Speaker 100:04:02In Group Life and Health, we've grown premiums by $1,000,000,000 over the last year, and this does not include the federal health plan, which will be reported in the Q3. On July 1, we went live providing benefits under this plan known as the public service healthcare plan. While we successfully enrolled over 85% of plan members before the state, we experienced some transition issues with paper based enrollments for retirees. We've worked with the government to address these challenges and are seeing the situation improve. Overall, the implementation has been success with 100 of thousands of claims already paid. Speaker 100:04:40We were also recently awarded the public service dental care plan representing approximately $550,000,000 of annual paid claims. This is a great win as we will be serving the same plan member base for benefits and dental, allowing for service enhancements and better plan economics. Our individual Wealth business experienced somewhat weaker flows. While not inconsistent with the overall market, we are taking action to reposition our Canadian Wealth business for stronger growth and performance. More specifically, the Investment Planning Council and Value Partners acquisitions will enhance our offerings and position us as one of the largest non bank wealth firms in Canada. Speaker 100:05:21Both acquisitions remain on track for regulatory approval by the end of this year. And finally, we saw our CSM in Canada decline year over year, largely due to actuarial basis changes reported last year. Given our focus in Canada on workplace and wealth, including participating insurance solutions, we approach non participating insurance with a focus on customer value and pricing discipline, and we do not emphasize non par CSM as a growth metric. Capital generation from our in force business is an important consideration, and we're looking to further develop measures for this in coming quarters. Please turn to Slide 6. Speaker 100:06:00Our UK and European businesses continued to demonstrate resiliency despite the high impacts of inflation. Our workplace businesses experienced strong sales and organic growth, driving a 12% increase in group life and health book premium. We also achieved steady growth across our retirement and wealth businesses, both of which experienced positive net flows in the quarter. This is in part driven by the successful execution of our wealth strategy in Ireland under the Unio brand. And as I mentioned earlier, we officially launched a new joint venture with AIB to diversify our wealth and insurance distribution capabilities in Ireland. Speaker 100:06:39With Insurance and Risk Solutions, we continue to see increased demand for individual payout annuities in the UK given higher interest rates, and this is supporting a growing CSM in Europe. We also saw an active pipeline of bulk annuity opportunities, although we did not see significant sales in the quarter. Please turn to Slide 7. At Empower, we saw another quarter of strong growth as we continue to execute on our strategies in workplace retirement and personal wealth. This includes the continued delivery of acquisition benefits through disciplined execution of integration programs. Speaker 100:07:16In Workplace Solutions, we achieved strong organic growth with DC plan participants up 4% year over year and DC assets under administration up 13%. Empower Personal Wealth continued to see strong momentum. AUA was up 30% over the period over the prior year with 2 thirds of that growth coming from new sales. Rollover rates for Empower's DC business are increasing with improved sales effectiveness supported by enhanced hybrid digital advice. Finally, I would note that with the announced sale of Putnam Investments to Franklin Resources, The results of Putnam have been classified as discontinued operations. Speaker 100:07:58Please turn to Slide 8. Our Capital and Risk Solutions Business or CRS continued to play an important role in diversifying our portfolio and supporting our continued growth. BRS had strong new business and margin growth this quarter, which is appearing in our shorter duration and fee based businesses. Growth was largely in structured businesses with several transactions in core markets as well as expansion into new markets, including Italy. Note this business is accounted for on a PAA basis, which does not involve CSM. Speaker 100:08:34Sales in other areas such as longevity and asset intensive reinsurance were relatively softer this quarter, reflecting the nature of this business, which is largely bespoke transactions that don't have regular frequency. The absence of these larger long term transactions this quarter resulted in a small in our CSM balance from the prior quarter, although the balance was up from last year given longevity related actuarial basis changes in 2022. With that, I'll now turn the call over to Gary to review the financial results. Gary? Speaker 200:09:05Thank you, Paul. Please turn to Slide 10. Q2 marks just our 2nd quarter under IFRS 17. The teams have successfully continued our IFRS 17 implementation journey with most processes being transitioned to a business as usual state. We appreciate there's a lot of change and adjustment to adapt to the new regime. Speaker 200:09:26Over time though, we believe stakeholders will have greater visibility into the strengths, underlying economics and diversification of Lifeco's portfolio. As part of that journey, we have introduced several enhancements to our disclosures this quarter based on internal reviews and external feedback. These changes were made to provide a clearer articulation of our business performance and to better align with emerging industry practices. The drivers of earnings or DOE display has been enhanced in a couple of areas. First, on short term insurance business, we have separated expected earnings versus experienced gains and losses, so that users can better understand the expected earnings growth versus period to period fluctuations in experience for those insurance businesses. Speaker 200:10:15As you'll see in year over year results, even in a diversified business such as ours, there can be noticeable swings in experience period to period. Another change to the DOE was combining the reporting of our fee and spread business with the associated expenses. This provides for a clear articulation of the performance of this business, particularly for our Empower business, which is the dominant driver of this line item within the DOE. It also brings our presentation more in line with industry peers. The contractual service margin or CSM roll forwards have been improved to provide more granularity and differentiate what we call organic CSM movements, which are conceptually the CSM equivalent of base earnings from other movements such as actual assumption changes. Speaker 200:11:05So organic movements would include regular items like new business, CSM interest accretion and amortization and the insurance experience such as longevity that does not go through the P and L. And lastly, we restated the results for Putnam and they're included in discontinued operations reflecting the announced sale of Putnam. We are continuing to evaluate improvements in our metrics generation and expect to share something later this year. This will help provide additional insights into the underlying performance and overall contributions of certain businesses within our portfolio. The other important context for this quarter's results is in the excluded items, the difference between base and net earnings. Speaker 200:11:50Base earnings were strong this quarter and did not include many notable or unusual items either up or down. Net earnings on the other hand included a couple of notable items. And I would look at as I look at it, I'd look at these excluded items in a couple of different categories. One category is items that you'd expect to see most quarters, such as the impact of market movements, ongoing integration costs and the amortization of acquisition intangible. The other category is items that you wouldn't regularly see. Speaker 200:12:22As Paul noted earlier, there were 2 such items within the quarter. The first was transaction costs related to divestiture actions, including the sale of Putnam, the sale of the UK Protection Business and a provision for indemnities on the sale of U. S. Individual markets business to protect it a number of years ago. The second was the realization of other comprehensive income losses through net earnings as we shorten the duration of our UK surplus portfolio. Speaker 200:12:54This has no impact to book value as the OCI impacts are already recognized on the balance sheet and it should lead to a modest pickup in future earnings as we capitalize on higher shorter duration rates given the inverted yield curve. The shorter duration reduces our LICAT requirements, improving the ratio and reduces LICAT ratio sensitivity to interest rates going forward. This action did change the geography of our losses, moving them from other comprehensive income into the reported net earnings. Within the market movement component, For non fixed income, it's important to remember this is not an absolute gain or loss experience. It is an amount relative to long term expectations that are included in base earnings. Speaker 200:13:40So within this quarter, we experienced approximately breakeven UK real estate returns and positive returns in our Canadian public equity and real estate portfolio, but the returns were lower than expected. They were largely offsetting interest rate impacts as negative impacts in Canada from the further yield curve inversion were offset by gains from higher overall rates within the UK. As noted at our Q1 earnings call, we expected Some increased net earnings volatility due to de linking of asset and liabilities under IFRS 17 and combined with our asset liability management accounting choices, although these impacts should oscillate around 0 over time. Overall, we continue to maintain excellent financial strength and a stable balance sheet despite the macroeconomic volatility that has been experienced. Turning to Slide 11. Speaker 200:14:35Base EPS of $0.99 was up 2% from Q2 2022 notwithstanding the strong comparative results in the prior year, which had been driven by favorable insurance experience gains. In the drivers of earnings, the change to differentiate between expected versus experience on short term business allows this impact to be seen more clearly. And the DOE highlights that in Q2 2022 had very favorable experience gains of $91,000,000 which you'll see when we get to Slide 13. Quarter over quarter, base earnings were up 11%, driven by strong business growth and improved insurance experience. Recall Q1 saw heavy mortality in a number of segments and this did not repeat this quarter. Speaker 200:15:21The strong base earnings results were broad based with all four segments showing growth over the prior quarter, although the larger increases were in the U. S. And Capital Risk Solutions segments. Net EPS of $0.53 is down 40% from last year as the higher base earnings were more than offset by the year over year change in items excluded from base that I described earlier. In Canada, looking at Canada specifically, base earnings were $283,000,000 down 17%, primarily due to very favorable insurance experience in Q2 2022, primarily lower health claims in group life and health, which returned to more normal levels this quarter. Speaker 200:16:05In the U. S, base earnings of $265,000,000 were up $101,000,000 or 62%, primarily due to strong organic growth at Empower. This is the Q1 where the impact of Prudential is included in the prior year comparison, So the improvement reflects how the combined business is performing. While the DOE display shows The total just the totals in net fee income and spread business, we've continued to show the breakdown of revenue sources and expenses for Empower defined contribution and Empower Personal Wealth Business in the supplemental information package. On the revenue side, we saw growth in from growth in volume. Speaker 200:16:56Empower Base earnings also benefited from continued expense synergies, where we have fully realized expense synergies on the MassMutual business and delivered additional Prudential synergies this quarter. We remain on track to deliver the targeted $180,000,000 of annualized synergies on the Prudential business on a run rate basis by the end of Q1 2024. In Europe, base earnings were down 14% from last year and similar to Canada, this is primarily due to the non recurrence of strong morbidity and health gains in Q222, which you can again see in the updated DOE disclosures. The Capital and Risk Solutions segment, which is primarily the reinsurance business unit, recorded higher base earnings as well. Strong business growth, particularly in the structured reinsurance portfolio, can be seen in the growth in expected earnings on shorter term insurance contracts. Speaker 200:17:49This was partly offset by higher mortality claims on U. S. Traditional life business than in Q2 2022. However, the mortality experience has improved from Q1. Turning to Slide 12. Speaker 200:18:03This table shows the reconciliation for based on net earnings, most of which I've already covered. Net earnings of $498,000,000 or 0 point 5 3 Share were down $0.46 a share from base. The main difference from base earnings is $0.30 from the combination of those acquisition and divestiture costs given all the activity in Q2 and the realization of OCI losses described earlier. There is also the negative market experience relative to expectation that over time, I'd say, we'd expect to average out around 0. The remaining items are predominantly related to integration costs, which will continue for a few more quarters and the amortization of and acquisition related Financ Life intangibles, which will continue over a longer period. Speaker 200:18:51Turning to Slide 13, as drivers of earnings. And as noted earlier, our enhancements to the DOE view of earnings aligns us with our peers and provides a clearer description of our results. This is useful as we look at the insurance service result. In the top row of the table, expected insurance earnings of $739,000,000 were up 6.5% year over year from a combination of business growth, particularly in the shorter term insurance contracts or PAA contracts as they're accounted for and some currency tailwinds, whereas the overall result of $711,000,000 was down 9% year over year. And the dominant drivers noted earlier was a very favorable insurance gain of $91,000,000 in Q2 2020 to against some modest experience loss this period. Speaker 200:19:38The net investment result of $279,000,000 was up 41% year over year. This is mainly due to higher earnings on surplus, driven largely by increases in interest rates. Net fee and spread income related to our non insurance businesses was up 56% year over year and most of this result was driven by the growth at Empower. As noted earlier on the call, we benefited from improvements across all revenue streams from this business, while also recording lower expenses, mainly due to the realization of acquisition related synergies. The effective tax rate this quarter was just under 16% on base shareholder earnings and that reflected the jurisdictional mix of earnings, including a growing U. Speaker 200:20:22S. Contribution and the absence of notable one time items that we've often seen in the past. Overall, it was a very strong quarter with solid base earnings across the segments. Turning to Slide 14, the book value, LICAT ratio, return on equity and financial leverage numbers on this page are shown on an IFRS 17 basis unless stated otherwise. Q2 2023 book value per share of 23 $0.22 was up 5% year over year driven by growth in retained earnings over the past 4 quarters plus currency translation gains and other comprehensive income. Speaker 200:20:59In quarter, in addition to the impact of the divestiture costs on the net earnings, there was a giveback of just over 1% from currency translation, which accounts for the modest book value decrease. The LICAT ratio up 126% was comparable to prior year and prior quarter results. The 1 point decrease from Q1 2023 was partly driven by interest rate movements, but also by increased capital requirements from the strong new business activity in reinsurance, which has led to growth in our expected run rate earnings. This is a higher ROV business that tends to return capital quickly. The base return on equity figures shown on this slide are all on IFRS 17 basis. Speaker 200:21:45And so the result for Q4 2022 is shown rather than Q2 2022 since Q4 is the earliest date that we can show this metric on an IFRS 17 basis with 4 quarters of results. The base ROE has been stable at around 16% over this period. Leverage financial leverage decreased by 2%, down to 31%, and that's due to the €500,000,000 repayment in April, which had been previously refinanced and US150 $1,000,000 repayment on the short term debt that was used as part of the Prudential deal financing. These debt repayments are also what led to the reduction in LIFO cash from $1,300,000,000 last quarter to $500,000,000 at the end of the quarter. And with that, I'll turn the call back to Paul. Speaker 100:22:34Thank you, Gary. We'll now open the line to questions from analysts. Operator00:22:39Thank you. We'll now begin the analyst question and answer session. You'll hear a tone acknowledging your request. Our first question is from Gabriel Dechaine with National Bank Financial. Please go ahead. Speaker 300:23:08Good morning. Can you in the experience loss in the CRE portfolio, can you quantify that and how much of it was related to the UK? Supply that and how much of it was related to the UK? Speaker 100:23:22Thanks Gabe. I will turn that one to Gary. Speaker 200:23:25Sure. So first thing I'd point out was that this was an amount relative to expectations. Yes. So in the UK, we actually had outbroken even on the real estate. I think it was a couple of million total impact. Speaker 200:23:42Whereas in Canada, we actually made some money on the real estate portfolio, just wasn't as much as built into the base earnings. So if I then look at, okay, the non fixed income overall relative to expectations, I think was I think the market movements should minus have done. Most of this was the non fixed income, about $75,000,000 of that. And that would be about 2 thirds, so just over $50,000,000 would be in the UK real estate, so short of expectations and the other third about was in Canada, Combination of Real Estate and Public Equities. Speaker 300:24:18Okay. So the $75,000,000 NFI experience loss or $50,000,000 of that was in the UK CRE portfolio and the rest was mostly Canadian CRE, is that it? Speaker 200:24:31Canadian combination of probably about half and half between Real Estate and Equities. Speaker 300:24:38Now the Canadian Group business, this back to Pre COVID health claim levels, is that that's not a long term disability issue, that's just run of the mill kind of benefit The utilization, I guess. And I'm wondering, did you actually report an experience loss because it's claims level? Or is it just a matter of Not as favorable as it was last year. Speaker 100:25:02Yes. I think you captured it perfectly, Gabe. Not as we had very favorable results last We sort of viewed that as a bit of a trail coming out of COVID and now we're kind of back to what we call expected. Jeff, anything to add? Speaker 400:25:15Yes. I think Paul nailed it. Gabe, it's we're very pleased with our disability results in quarter and certainly over the last many quarters. And as we Outlined that the normalization of the health and dental was that was really the big change between year over year. Speaker 300:25:35And it's not a situation where you're anticipating having to go through a big round of repricing or anything like that? Speaker 400:25:43No, not at all. We're very it's 1 year renewable. We have a number of actions always in place. So not at all. We're very pleased on our position on where we're at. Speaker 300:25:54Okay. And last question here on the U. S, very strong quarter. If I look at the one line item though it's the spread and fee income that was up about 70% year over year. Can you break that down in terms of just to get a better look, what product line are we talking about the Spread income primarily and then some of the sensitivities there to get a better sense of how interest rates Benefits that particular business. Speaker 300:26:28And I guess in the same vein or similar vein, I guess, the sustainability of that, How much of the spread, I guess, is sticky and tied to longer term Product lines or is it just inflows, temporary inflows that coming out of bank deposits that are into money market funds or something like that? And if there's any competitive dynamics that could water down this tailwind. Speaker 100:26:57Yes. Thanks, Dave. I'll start off at a high level and say that the line you're referring to is all of Empower's fee income. So that takes into account Market related fee income, interest related fee income and also transactional related fee income. And the one thing I'd note is that Empower has a very diversified fee income base. Speaker 100:27:16And what you'll have seen if you go to the supplemental information is it's kind of diversified in all across all those categories where we've seen all of that growth. I think as we've outlined, not only have we seen the benefit of scaling through acquisitions, you're getting kind of the step up growth, We're also seeing strong organic growth. We referenced the 4% growth in participants, 13% growth in AUA. And all of that is driving growth on the revenue side. And then the other thing we noted was actually really good expense discipline in Corning. Speaker 100:27:51So we saw Lower expenses due to synergy capture, but also just really good expense management. So you're looking at A relative widening of the margin there as we have growth in revenues and good discipline on expenses. Gary, do you want to provide a bit more color? Speaker 200:28:07Yes, I think that's the most important is right at the start is that net fee and spread income is the combined result. So it's all the revenue And then that is the associated expenses. So that's one of the changes we made to bring our reporting in line with the peer. So it's not just spread. It's really the Empower results. Speaker 200:28:28A good reference that it's in our supplemental deck, pages 2223 for the Empower defined contribution for Personal Wealth. So we do show there the revenue sources. The first one is called net investment result, that's the spread income and then you've got your asset based fee income and then the other fees. And as Paul mentioned, it's well diversified. And then we show the operating expenses. Speaker 200:28:50And so there you could see, I just look at the Empower defined contribution, the revenues All three were up a bit. So it's fairly balanced. They all increased asset based, spread based and fees and other fees. And the expenses were actually down because of the synergy. So it is that performance. Speaker 200:29:11So that's where I point for the and we've tried to get this So you can see that quite clearly on those pages. So that's where Speaker 100:29:18I point you. Gabe, the other point you made, you said is how sustainable is this. So the reality is, This is reflective of the relative strength in equity markets. So it's driven by that. It's driven by the current spread that's achievable with this interest rate environment and it's also driven though by really strong execution in the business. Speaker 100:29:43Assuming that markets continue to behave in the current manner, it's quite sustainable. But as we know, When businesses are sensitive to equity markets or the spread environment, you can see some either some compression or expansion going forward. Ed, is there anything else you would add on that? Speaker 300:30:01I get the point you're making. There's a lot of drivers here and the net fee income is broken No, it's up, but not 70% and expenses are down, but not it seems to be more of a rate driven Revenue source of revenue strength. I'm wondering if you can Help me understand. Speaker 500:30:25I can make a comment, Paul, if you want. Speaker 100:30:29Thanks, Ed. Speaker 500:30:31Yes. Gabe, from Q1 to Q2 interest rates were higher and we don't expect that again as so as we see That's raising credits in Q3, we're likely to see volumes flat to down. The spread income will probably moderate. So that's what I would say. You saw interest rates were higher Moving from Q1 to Q2, and we just don't expect that again. Speaker 300:31:00And then crediting rates will move higher, so it will be a bit of a catch up, is that it? Speaker 600:31:04Yes. Speaker 500:31:04Yes. Speaker 300:31:05Okay. All right. I'll let them Speaker 100:31:08do that. Yes. But I would encourage you to go to the supplemental Because what you'll see is the diversification there of the fee income. So you got your market related fee income, you do have spread related fee income. And as you know, we're always We'll be managing that over time. Speaker 100:31:24As interest rates adjust, then we'll adjust crediting rates. We're not going to see a dramatic drop in that. And then when you look at the other non market related fee income, it's a diversified book. So That's been part of our strategy. We don't want to be reliant purely on markets. Speaker 100:31:41We don't want to be reliant purely on interest rates. We want a good diversified Revenue based and that's really one of the things we've seen this quarter, good strong results in all categories. Speaker 200:31:53Yes. The spread part, I do want to make sure if you look at those pages, you'll see that the for the DC Business, the revenue was up about $50,000,000 year over year and of that, dollars 10,000,000 of it was the spread based. So It was really well balanced across the 3 revenue sources. Speaker 100:32:11Yes. So that's an important thing, Gabe, like unpack the 50, You'll see that 10 of it was that spread income. So we're not talking about a dramatic that being a dramatic driver of growth. I'd say the primary driver you're seeing here It's really strong growth in the business. Speaker 300:32:27Okay. Thanks. Operator00:32:32The next question is from Meny Grauman with Scotiabank. Please go ahead. Speaker 700:32:37Hi, good morning. Just To start off following up on Gabe's line of questioning, just focusing on Empower Personal Wealth in particular, It's not the biggest contributor in the U. S. Segment, but I think one that we're all very focused on and obviously Very good growth there, looking like it's coming from revenue and expenses. So same kind of question, but just more focused on Empower. Speaker 700:33:02Just trying to understand Where the strength is coming from in that particular business and how sustainable it is Given your view of the market conditions here, like are is there some sort of inflection here that we should focus on. So just curious your thoughts on that business in particular. Speaker 100:33:24So Meny, it's a very good question. I'm going to turn it to Ed, but let me just start out and say, We're in the early innings of a long game that we're playing here on the retail side. So I wouldn't refer to this as a short term win. The bottom line is we're very much focused on 17,000,000 plus participants and continuing to broaden our revenue base and our what I call our advice base and servicing them. And this is early days. Speaker 100:33:52We've just recently launched More advanced hybrid personal wealth advice to that to the participant population, and we're seeing Early signs of success and traction as we're capturing more of those relationships. But I'll let Ed provide a little bit of insight to that because this is actually not about A big shift in markets. This is about an organic growth engine that we're very much focused on building in the U. S. So Ed, do you want to provide some context on that? Speaker 500:34:23Sure. Thanks, Paul. Yes, I would just build off of Paul's comments. It's still very early days for us in 7% higher than prior year. We're up 5% sequentially from Q1 to Q2 and we continue to see a very, very strong pipeline. Speaker 500:34:47I would also say that client and asset retention on our wealth business is exceeding our plan as well. So if you look at the quarter, really strong favorability on the general account margin piece of the business. We also saw good flows into our Empower cash product that exceeded our expectations. And just overall volume growth is really strong. So we saw really strong net fee performance across the board. Speaker 500:35:16So We think the prospects in Q3, Q4 and beyond are very, very strong. Speaker 700:35:26Thanks for that. And then shifting to Canada, Paul, in your opening remarks, you talked about actions you're taking to reposition And I just want to clarify if you're simply referring to the IPC and Value Partners deals or is there something More beyond that going on there. Speaker 100:35:49Thanks, Meny. I was referring to those deals. The reality is we've announced those deals. We're in early days relative to working towards regulatory approvals. But we're very bullish on the business from the standpoint of the scale and capabilities we have. Speaker 100:36:06Jeff, maybe you want to comment a little bit on the success of The early work we're doing to think about those businesses? Speaker 400:36:13Yes. Perhaps to come back to a few principles on why we took this on. We first of all really thought that it could protect and grow our established relationships, which are very large. But more importantly, we believe it can we can create a top destination for advisors to aspire to, particularly in the independent channel. And the feedback, as Paul touched on a wee bit thus far for both IPC and Value Partners from advisors in the marketplace has been very, very strong, very much looking forward to the growth and the opportunities and creating the place to be for Independent Wealth Advisors. Speaker 400:36:50So very bullish on the growth opportunities, Manny, in this space for us. Speaker 100:36:54Yes. And I think just to underline that, Jeff, It's about as much we've got a large installed base of assets and we believe we will protect them more strongly with a stronger Our growth engine will do 2 things for us. It will protect existing revenues and it will allow us to access more advisors and get more of them on the platform. So As we roll into 2024, we're really excited about the prospects we have going forward. Speaker 700:37:24Thank you very much. Speaker 100:37:26Thanks, Manny. Operator00:37:30The next Question is from Tom MacKinnon with BMO Capital Markets. Please go ahead. Speaker 800:37:36Yes, thanks very much. Good morning. Start off question with respect to the LICAT, down quarter over quarter and it's down 4 points since the start of the year if you look at it on a pro form a basis. I think Gary, you mentioned increasing capital requirements in CRS. You've had 2 good quarters of growth in the structured portfolio in CRS. Speaker 800:37:55Is This having any kind of drag at all on the LICAT ratio? What's driving this decrease since the start? Speaker 100:38:04Yes, that's good. Speaker 200:38:05Yes. It does actually have an impact. The good news is, I mentioned it's a high ROE business And the structure is certainly part of that. And so it does return the capital quite quickly, but that is that was Certainly a big part of the one point, the pullback this quarter. Prior to that, it would have also featured a bit in Q1 as well. Speaker 200:38:29Don't think we called it out specifically, but it would have featured in Q1 as well. So we've had good success in Q1 and Q2 on new business. But as I say, as we look at our planning for it, it returns the capital quite quickly. And we have noted that we will provide more information on The capital generation is as part of our disclosures going forward. So I think we'll be able to see that a little more clearly as well. Speaker 800:38:55Okay, thanks. So some strain there. Why did the Holdco cash decline from $1,300,000 to $500,000 Sorry, I missed that. Speaker 200:39:05Yes, that was the 2 debt repayments I called out. The €500,000,000 repayment in April, we'd already refinanced. So The cash was sitting there in Q1. And so when we actually paid that off in April, that's €500,000,000 And then we also further paid down the some of the short term funding for the Prudential transaction that was US150 $1,000,000 So That basically moves you probably a little more than $800,000,000 but that's the big move in cash. Speaker 800:39:36Okay. And The surplus duration shortening says that it decreases the sensitivity in the LICAT, but Your MD and A doesn't show any change in the sensitivity of the LICAT quarter over quarter. Am I missing something in there? Or is that Or is there any what is the impact on the LICAT as a result of that? Because I can't see it in the sensitivity decrease. Speaker 200:40:01Gary? Yes, sure. I think that's because the sensitivity is around it. I think in the sensitivity less than one point and it's still less than one point. So it was probably maybe a further somewhere in the order of a 10% reduction in our sensitivities. Speaker 200:40:20What I mean by it used to be 0.8, it's probably 0.7 or something like that. Like it's I'm using as an example. I don't have the exact number in front of me, but it's on the sensitivities because obviously the movie score. But it's so it's not noticeable in the disclosures, but it is an improvement. And it was probably close to 0.5 point on the ratio that we would have picked up as a one time. Speaker 800:40:45And what's the pickup in you mentioned is there a pickup in earnings on as a result of this? Speaker 200:40:51Yes, Jerry? Yes, there is. So as I say, it's because of the inverted yield curve, just trading for the higher rates. It's Not a huge number, but it's probably in that $20,000,000 a year range on an annualized basis after the year After tax, so it would be $5,000,000 $6,000,000 a quarter, something in that range. Speaker 800:41:13Great. And the last, you mentioned favorable trading activity in Europe. I know that you guys can still do some yield enhancements. Is there were there any yield enhancements in the quarter? And how much were they? Speaker 200:41:29Yes, that is what it is. It is just the way the using a top down owned assets, you end up with It looks like the old yield enhancements and it was around $50,000,000 for the quarter. Speaker 800:41:44Okay. Thanks very much. Speaker 100:41:45Thanks, Tom. Operator00:41:49The next question is from Doug Young with Desjardins Capital Markets. Please go ahead. Speaker 900:41:56Hi, good morning. Just wanted to pick up on the realized loss on OCI That's excluded from base because a few of your peers actually include realized losses on OCI in their core Underline or whatnot. So can you kind of describe like why you decided to exclude this? And I guess that it's kind of not something that you're going to do all the time, But you're excluding something from base, but you're going to capture the pickup in yield through core. And so just curious the thought process and was there any benefit from that in the quarter? Speaker 100:42:35Gary? Yes, a Speaker 200:42:36couple of things. So we wouldn't have had the trades were fairly late in the quarter, so we wouldn't have seen any earnings. And as I noted earlier, while there is a pickup, That was probably not our main driver. I mean, it does work well. A lot of it was around the capital edge, just shortening our duration and surplus number of benefits, Even just liquidity for dividend out of the foreign operations. Speaker 200:42:57So there's lots of benefits to the shorter duration. And this would mirror the approach in Canada where we have a shorter duration in our fixed income portion of our surplus as well for the same reasons. Historically, we've had a little more hesitation because of Solvency to but with the upcoming changes, it was the timing was right to move in the UK as well. And then in terms of the choice on I mean, As we updated our definitions, you're right, we wouldn't expect to see this very often. I mean, there's often a couple of 1,000,000 here, they're either positive or negative as you trade as you might trade some of the surplus assets. Speaker 200:43:36But because the durations are quite short, you wouldn't you don't see a lot of noise there. And then for a one time very unusual item like this, it does seem much more of excluded rather than distorting your base earnings. So I think it is appropriately described. Speaker 900:43:54Okay. I mean, Second question, just the indemnity provision related to the U. S. Individual life and annuity business that was sold in 2019. Can you elaborate on what that was that happened in the quarter. Speaker 900:44:10Can you quantify what the impact was in should we expect more adjustments for that block? Speaker 100:44:17Yes. I'll start off on that one, Doug. So the reality is, this is a provision we've set up, and the reality is we've reached that point where There's no further debate now. It'll just be for we'll have to have things play out. So this is the provision we've set up relative to an expectation. Speaker 100:44:34And I'll let Gary Provide some context around its scale. Speaker 200:44:37Yes, you're right. I mean, as with these indemnities in these transactions, there's usually a time limit. They reported these Right, at the end of the time limit. The particular issues were really around product tax Admin and compliance, which is a very complex area, covers decades of rules and plan designs. This is very similar to exempt life insurance rules in Canada, testing that needs to be done regularly and the rules are on product designs where it's changing over time. Speaker 200:45:06So it's not unusual to have these type of items. Protective raised a number of issues with us and this was our estimated provision for the cost of the remedies, mostly involves just You're rebalancing the death benefits relative to the values in policy. So a little extra death benefits, you got to set up reserves for that. So It's an estimate, but as I say, we've got the outstanding I think the estimate in there was 50 just around 50,000,000 And yes, we think this should cover. I mean, obviously, it's an estimate, but it does cover all the outstanding items we're aware of and the time periods have elapsed. Speaker 200:45:45So that should be it. Speaker 100:45:46Yes. And Doug, these types of potential charges you can be on either side of those. Sometimes we've been on the receiving end of on the claiming side. And Put it in context, dollars 53,000,000 the transaction, I think we valued at the time is about $1,600,000,000 So we're talking 2%, 3%, but I don't know, didn't do the math, but call it 3 ish percent. So it's a modest amount and it's kind of normal course in these types of transactions, especially where we're talking about Insurance type capital based business is where there's long term promises and guarantees. Speaker 900:46:23So just to kind of paraphrase, this is basically the experience went negative for your partner and therefore they have the ability to come back and get a true up essentially on that negative experience. Speaker 100:46:39It's not about experience. What it is, is about the I'll let Gary provide Good morning, Collin. Speaker 200:46:44Yes, it's not the experience on the policies. This is just going back through all of the administration and tax compliance that you have to do on product related tax through all the various rules. And going through that, there were just some areas where we're going to make adjustments to the plans going forward. And then it generally say that Remedy is generally additional death benefits. And so you need a reserve for that. Speaker 200:47:11And to the extent any have been paid out in the past, it might be to adjust those with some interest. So that's all been factored in. So the $53,000,000 the total amount. Yes. If you think about it It's not business experience that's gotten rid of Speaker 100:47:24the business. Yes. The counterparty Protective took over the reserve basis and they would have set up a certain amount of capital. They've gone through analysis and said we think the reserves are a little bit light And this is the amount that we're provisioning for to true Speaker 200:47:38that up. And this was a specific indemnity around product tax. Speaker 900:47:43Okay. Okay. And then just lastly, in Canada, I know that group insurance was still favorable, just less favorable versus last year, you did have insurance experience losses in the P and L. I think it was $11,000,000 And then there was a hit through the CSM, which was, I think, negative 23,000,000 Can you just delve into what each of those was related to? Speaker 100:48:05Yes, I'll let Gary cover both of those. And Gary, over to you. Speaker 200:48:09Yes. So actually, if you're looking at the insurance service result where it showed that experienced gainloss, That was actually primarily expenses. That was the just we had these are attributable expenses. So we had a number of Higher expenses than we would have expected. This is a lot in our service areas in Canada. Speaker 200:48:35So a lot of shoring up our service, really getting our service back on track. No doubt, the extra training, putting the extra people on board through the federal plan, Although it's not specifically that, but just in general, the expenses. So that was the driver of the I think it was $11,000,000 that we saw there. And then your second question was on the CSM and that was primarily household behavior that was driving the CSM, maybe a small amount of some expenses there. But I think the majority of it was So, yes, majority of it would have been Paul sort of behaved a little bit on the expenses there. Speaker 500:49:13I assume that's lapsed then. Speaker 200:49:16Yes, that's lapsed and whether it's too many or too few and depends on the product, but yes. Speaker 1000:49:22Okay, good. Thank you. Speaker 100:49:24Thanks, Doug. Operator00:49:26The next question is from Paul Holden with CIBC. Please go ahead. Speaker 1100:49:32Thank you. Good morning. So first question is related to your commercial real estate exposure and thanks for quantifying the impact in the quarter. Based on your current expectations and underlying characteristics of that exposure, Would you expect similar charges in the near term? Or Do you believe the industry fundamentals are already improving to the extent that maybe there's less charges or shortfalls in returns in the near term? Speaker 1100:50:07Just trying to get a sense of what your near term outlook is really. Speaker 100:50:10Yes. So, Paul, I'll start it's Paul. I'll start off At the high level there and say that the economic the economy is going to play out as it will play out over the And don't have a crystal ball on that. Having said that, when I think about our overall real estate exposure at this point, If I was to compare it to following the financial crisis, we've done a lot to diversify and actually to reduce our overall Commercial real estate exposure since that period in time. We've talked in the past about moving out of Front Street retail into distribution warehouses, we've tried to diversify and rebalance away from things like office and the like. Speaker 100:50:58So we're well positioned in what you might call is a bit more sensitive market environment right now, but I'd say we're very well positioned right now. I'll let Raman speak to some of the more specifically some of the actions and a bit of an outlook. Raman? Speaker 600:51:12Yes. Thank you, Paul. And thank you to the other Paul for the question. So I think the Paul hit it. I think we've been actively repositioning the portfolio. Speaker 600:51:20I mean the markets will do what the markets do. I think as Gary noted this quarter, Real Estate in the UK was roughly breakeven, so a lot of the impacts were felt last year when rates spiked up. So rates spike up again, We'll see. But I think a few things help us out here at our starting point today. So one is, as Paul mentioned, we've been rotating away from office in to multifamily and to industrial. Speaker 600:51:41So if you look at our LTVs, for example, on the mortgages, which is in the deck, I think it's on Page 23, even after the declines, we're still 55% LTV. So that's helps to have the diversification there and the rotation away from office, which has been particularly hit. And then when we do have office exposure, it tends to be more urban, higher quality buildings. So for example, if you look at our mortgage Exposure in the UK, nearly all of it's on the office side, nearly all of it's in Central London in high quality buildings. So that's a very different experience than having a secondary asset in a weaker location. Speaker 600:52:16And then maybe the last thing, just to put a bit more color on what Paul was saying on the risk reduction, we have been selling down Our exposure, for example, in Alberta office over the years, we're down to, I think, about $200,000,000 We've been actively reducing our U. K. Real estate. I don't think we've actually purchased a Real Estate Property, at least 5 years and tactically selling. So we feel good about our current positioning. Speaker 600:52:40And it'll be a function of what rates do and the subsequent move in properties, but we feel good about where we're starting. Speaker 1100:52:47Okay. So from what I'm hearing, the property exposure is performing. There's no issues in terms of impaired. This is really just a move in the cap rates that's impacted market values. And if those stabilize, then you should get back to expected returns. Speaker 100:53:03Yes. Assuming markets remain calm, that's what we'd expect. But having said that, We like the way we've diversified away from some of the more sensitive areas, such that if we do see stormy season, we don't have a broad exposure. Speaker 1100:53:19Got it. Okay. Quick one in terms of the repositioning of the UK fixed income portfolio. Is any of that repositioning into floating rate debt instruments or have you sort of locked in that $20,000,000 annual benefit? Speaker 100:53:40Raman, do you want to speak to that? Speaker 600:53:42Yes. It's primarily fixed And so it's very little floating rate. So it will roll over as the bonds mature and then we'll reinvest at per billing rates. Speaker 200:53:53I think the duration is just under 1. So it's next a year from now, then There will be reinvestments, but it's not it's not floating. Speaker 1100:54:08Okay, helpful. Thank you. And then last question is kind of broadening out this discussion we've had on the sustainability of earnings and the question so far being really focused on the Empower results They were extremely strong, but maybe just holistically look at the earnings you generated in Q2. Is there anything you would identify there as sort of unusual that boosted the earnings in the quarter? Because when I look at the ROE, you're kind of just tracking towards plan. Speaker 1100:54:37And so I don't see anything in there that would say that Q2 was a normally strong versus what we should be expecting going forward, but I'll let you add your thoughts on that. Speaker 100:54:49Paul, I think you captured it when you said nothing unusual. That's kind of the reality of the quarter. And actually some of the areas where, for example, in Canada, you note the some of the lower insurance results, that's because there was some unusual Outsized experience gains a year ago as opposed to we've moved more normal. You go to the UK, an example in the UK would be we're seeing some strong results on payout annuity sales. Why? Speaker 100:55:17Well, it's a higher interest rate environment. Those products become more attractive. So is that unusual? No, that's sort of what happens in that sort of market environment. So there's really nowhere across Portfolio where we've had kind of something unusual. Speaker 100:55:31It's been kind of a having said that, some quarters will have Mortality fall out of favor as we saw last quarter. This quarter, we saw mortality sort of abnormal, little bit off Mark, on traditional life on the reinsurance side. But if you net all of the slight differences, higher or lower than expected, it's kind of Everything hit at expected this quarter. So when you think about it, you look at the result and you say, assuming continuing Interest rates and market levels at this, it's not an unusual quarter relative to the, it's kind of the horsepower in the business is the way I'd characterize it. Speaker 1000:56:13Great. Thank you. Operator00:56:18The next question is from Nigel D'Souza with Veritas Investment Research. Please go ahead. Speaker 1000:56:25Thank you. Good morning. I wanted to touch on expected investment earnings You had a healthy rebound in investment earnings and a good pickup in earnings on surplus. So just some color there on What the drivers were this quarter and the outlook. And I think you also mentioned yield enhancements of $50,000,000 this quarter. Speaker 1000:56:47Wanted to confirm that $50,000,000 is captured in expected investment earnings. Speaker 100:56:53Barry, do you want to share with us? Speaker 200:56:55Yes. So a couple of questions buried in there. So when you look at year over year, one comment I will make is you always have to remember There's currency move, so there is some currency there. But most of the move in expected investment earnings, a couple of areas. One is Earnings on surplus, you'll see that was the one that went up the most and that's really just much higher short term rates than we would have had in the past because While rates went up around this time last year, the portfolio was still turning over. Speaker 200:57:28So now all even the shorter ones that are 6 months and a year have all rolled over. So we're getting the higher rates on all that. So you're seeing that number really benefit. That I'll call yield enhancement like impact that we see is actually picked up in the expected investment earnings. That's an industry term expected and so it does include the So yield enhancement, and that's it will move around a little bit, but that's There's usually some in each of the quarters. Speaker 200:58:07So it's not particularly unusual, but that is in there. So that was included. So I think it's really those items, the higher interest rates, the trading That was mentioned and then a little bit in the year over year in the currency. Speaker 1000:58:24Okay. And just to get some more clarity here on earnings and so forth. Just trying to get a sense of, Yes, the cadence or the pickup going forward quarterly on reinvestment yields, how much of a benefit of pickup do you As your portfolio rolls over to higher rates, is it similar to what we saw quarter over quarter, Q1 to Q2 for earnings on surplus? And then a second question follow-up on yield enhancements. My understanding is on the IFRS 17, And so effectively lower because you're recognized over the duration of the assets. Speaker 1000:59:02Just want to confirm that that is the case here and does that imply that the fuel enhancement pick us would have been even greater under IFRS 4? Speaker 200:59:14Yes, a couple of questions there. So just on the earnings on surplus, certainly Some of that pickup would just be the rolling over, but a lot of those because we would have picked that there was in the short end, especially in Canada, I recall Short end, Ken, it was up quite sharply in Q2 over even over Q1. So there was that further inverting of the yield curve. So there would be some of that that was in there. And there could be also a little other small movements around c capital that are also in the earnings on surplus. Speaker 200:59:47So Wouldn't want to read it. But again, a lot of our portfolio is now at these higher rates. So I think we're pretty much where rates are at, this is not very flowing rate. And then you'd also try to think there was another Speaker 501:00:04yield enhancement. Speaker 101:00:06Maybe I'll just clarify the question. I think, Nigel, you were asking whether Yieldenhance actually featured under IFRS 17. Speaker 201:00:15Yes. We would have had more of it in IFRS 4 than we have in IFRS 17. And that's because the in IFRS 4, it would have occurred in our European and in our Canadian portfolios, whereas given the accounting choice we made using illiquidity adjustment in Canada instead because the portfolios are not as well matched, you do need an illiquidity Yes, you don't see the way the mechanics work, you don't see that type of impact from trading activity in the Canadian portfolio now. We do still see it in the UK. It's just a it's a byproduct of a top down loan assets approach in the UK without illiquidity premiums. Speaker 201:00:54And so that's why you're seeing an amount of, let's say, dollars 50,000,000 not unusual. I think last quarter was more in the mid-30s. So It moves around a bit, but Yes. Speaker 101:01:04And while we will continue to trade into higher yielding assets in Canada, but it will just flow through. It will be recognized over time through the CSM and the risk adjustment. Speaker 1001:01:17Okay, got it. That's really helpful. That clears it up. Thank you. Speaker 101:01:21Thanks. Thanks, Mel. Operator01:01:25Next question is from Joo Ho Kim with Credit Suisse. Please go ahead. Speaker 1001:01:31Hi, good morning and thanks for taking my questions. Just wondering what you're seeing in the CRS business in terms of pipeline. I know last quarter you talked about some near term opportunities perhaps in the larger sort of transactions. Maybe if you could give us an update on what you're seeing there or other areas in that business where you see opportunities? Speaker 101:01:57Yes, for sure. I'm going to actually turn that one to Arshil Jamal, who can speak to just kind of the 2 categories of business in CRS and our outlook on those. Arshil? Speaker 1201:02:05So I think at the last quarterly call, we sort of indicated sort of an expectation of about sort of 5% growth in the overall portfolio across all of the lines, including structured our longevity businesses and our asset intensive businesses with less growth in Traditional reinsurance, life reinsurance in the U. S. So that continues to be sort of our medium term expectation. But over the very short term, over the last 6 months, we've seen some exceptional growth on the structured side, not only in the U. S, but in certainly European and Asian markets. Speaker 1201:02:38So that's really what's been driving sort of that near term outperformance over the last 6 months. We still see lots of opportunity both on the longevity side and on the asset But we're being very, very cautious in this environment, very focused on price discipline, and those transactions tend to be a little bit lumpier. So the medium term expectation is unchanged. There's been some short term favorable outperformance in the structured lines, But lots of opportunities, but we want to maintain pricing discipline, particularly in the longevity area and in the asset intensive area. That's sort of the outlook. Speaker 1201:03:14The other extra little bit of a tailwind that we've had is on the P and C catastrophe side and some of the other things sort of non life. This is a very, very hard reinsurance market in that segment or whatever and our reinsurance company clients are looking for capital solution to support them as they expand their offerings there. So again, in the very, very short term over the last Quarter and in the next couple of quarters, we might see some add ons in the PMC lines, but not in catastrophe, More in the structured side, helping some of our key reinsurance clients deal with the market opportunity and managing their capital in this kind of environment. So very well diversified book performed very, very strongly the last two quarters and very well positioned for the rest of the year and the medium term. Speaker 101:04:04Yes. And I would just underline, Drew, that it's a lot of it is focused on discipline. So we use discipline in these, Whether it's the structured solutions, it's actually discipline and expertise. We've got a very expert group who's providing These capital and risk solutions on the structured side and then we've got strong discipline on the pricing. And We look at the annuity and longevity side of the business and there will be opportunity there, but we just want to be very disciplined as we think about our pricing. Speaker 1001:04:37Got it. Thank you. And just the last one for me, more broad sort of outlook question for Europe. And curious if you could give a sense on the outlook for the operating environment there. We are seeing a bit more sort of negative headlines on the overall sentiment from the region. Speaker 1001:04:55So curious if you have any broad thoughts on how your businesses could perform in Europe in a potentially slower environment? Speaker 101:05:05Very good question. It's one that I will turn to David Harney, but I'll start out by saying, we've said in the past, The products and services we provide in Europe are very need space. So when you think about it, we're helping people create Retirement income solutions for themselves retirement incomes, we're focused on pension savings, we're focused on benefits, whether that's life or disability or health benefits. And those tend to be things that are sort of needs based, tend to be more stable markets, not as sensitive, say, to wealthy income, Although we do have a growing wealth business, for instance, in Irish life. But having said that, we've seen real stability, notwithstanding the higher inflation environment and some of the instability. Speaker 101:05:53So while you see the headlines, the headlines are headlines, and then you see our relative performance. And we're very sensitive, obviously, to some of the challenges that you see in Continental Europe and what's going on in But having said that, our businesses are performing quite steadily and stably, quite resilient. David, maybe you can make a couple of comments So on outlook. David Harney? Speaker 1301:06:17Yes. I think that's the slide, Paul. Speaker 101:06:25Okay. We couldn't quite hear you there, David, sound wise. Speaker 1301:06:30Sorry, can you hear me now? Speaker 101:06:32Yes. Speaker 1301:06:34Yes. So I think if you go to Slide 6, you'll just see some So despite the environment like we're pretty positive about our business in Europe, You can see the insurance and annuities there, that's growing quarter on quarter and just from the CSI metrics and that's the defensive business as Paul called out. Workplace Solutions is largely that's the business in Ireland and the Irish economy is growing Very strongly. So that would be different to the other European economies at the moment. The Group Life and Health book then would be more employment related, all right, in Ireland and the UK, We're seeing strong salary inflation there, which is driving growth in that book. Speaker 1301:07:15And the Wealth and Asset Management and some of the influence there will be more sentiment related. But even there, we're seeing growth in that quarter on quarter. So we're pretty positive on the outlook for Europe at the moment. Speaker 101:07:27Thanks, Steve. Got Speaker 1001:07:28it. Thank you. Yes. Thank you. Operator01:07:34The next question is from Darko Mihelic with RBC Capital Markets. Please go ahead. Speaker 1401:07:43Hi, thank you. I have a number of technical questions, Gary, if you have time later today just to chat on some of the things that we're seeing in the supplemental that would be very useful I would appreciate that a lot. So I'll just be happy Speaker 201:07:55to set that up. Yes, that's a good way to handle that. Thanks Darko. Speaker 1401:07:59Okay. I have one question though I'd like to get sneak in here and thank you for taking the time. One of the things that I'm finding a little counterintuitive with your results is the expected earnings and on investments and also the amount that you are excluding from base. And if I take one as a proportion of the other, Again, I realize we've only got 6 observations in our IFRS 17, but what I'm noticing is yours is more volatile than peers. And it's a very counterintuitive result because when I look at your investment portfolio, I've seen less alternative assets and That stuff that should be moving around so significantly around what your expectation is. Speaker 1401:08:47So my early conclusion and I realize you can't comment on what other Lifeco's are doing and we'll see Manulife later. But my early conclusion is that your investment Folio is swinging around more than peers and or maybe you're a little active and that's causing a big swing. Maybe you can just conceptually talk to me, Gary, about why we're seeing more volatility in your expected investment earnings versus Or what has been all of this volatility in your expected investment earnings? Thank you. Speaker 201:09:25Jerry? Sure. So I think, I mean, we can go through the numbers you're looking at and I think that's a good idea to That follow-up call. I would say, when we're looking at and you're looking at both the expected investment rigs, but also the items Excluded from base and I think you're focused there on the market, what we call the market movements or the market impacts. And I think setting aside the NFI, which we've covered. Speaker 201:09:50I think a lot of what you're seeing there is related to interest rates. And you may or may not recall at Q1. So just conceptually and then And I'd say happy to follow-up with more details there. But conceptually, we flagged the Q1 part of our The combination of our policy choices and our lay on strategies was to take more P and L volatility related to interest rates and yet but have a more stable LICAT result. And so this is what's that is what's driving some of what you're seeing. Speaker 201:10:22I think if you look over the 6 quarters, you'll see that sure some of its NFI's didn't perform as well as expected in some of those quarters, but a lot of it is the move in interest rates quite positive last year And a bit of headwinds this year, but a lot of that is intentional to balance out the impacts on LICAT. So we were really focused on, Yes, the interest rates are going to move around, but if we have some and so some of it was one of the examples I think we've quoted is we used amortized Cost designation on our U. K. Commercial mortgage portfolio. And so that will give us interest Great sensitivity because the liabilities aren't going to the liabilities are going to move fair values whereas the amortized cost assets won't. Speaker 201:11:07But that sensitivity was picked really to help us offset and drive down our sensitivity LICAT sensitivity interest rates. And to you The example I may have quoted this last quarter, but we would have run before doing all this, we probably would have run with about a 5 Percent 5 LICAT points sensitivity to 100 basis point parallel change and that's dropped down to a third of that Orla, so it's a lot lower sensitivity. So that's why in the 50 bps sensitivity in our published statements, you'll see it's less than 1%. So that we've really focused on that and that's what's creating there is some P and L volatility that goes with it, but was intentional. So I don't think it's anything There's no great change in our philosophy and our investments or anything like that. Speaker 201:11:57It's more the getting the change. So we do look at the economics, the overall economics of our business, and we just take the P and L volatility against LICAT volatility, will be just from the two measurement systems between accounting and LICAT. Speaker 1401:12:15Okay. I think that helps, Karen. Speaker 501:12:17I have Speaker 201:12:17a follow-up. Speaker 1401:12:18Yes, it does and a follow-up would be really appreciated. Thank you very much. Speaker 101:12:22Thanks, Derco. Operator01:12:27The next question is from Mario Mendonca with TD Securities. Please go ahead. Speaker 501:12:33Good morning. I'll try to be quick. The $180,000,000 in U. S. In synergies on the Peru transaction, it sounds like Synergies are emerging faster than anticipated. Speaker 501:12:43Is there any update you might offer? Could that could you exceed the $180,000,000 Are you seeing opportunities to take that higher? Speaker 101:12:55Mario, I would say, yes, we saw a bit of we were expecting See the balance of synergies captured in Q1 2024 and we saw an amount I don't recall the exact amount, Gary, in this quarter. I want to say I want to say $14,000,000 Yes, about $14,000,000 this quarter. So it's sort of bringing them forward to this quarter Speaker 201:13:12and That's annualized by the way. Yes, that's annualized. Speaker 101:13:14Yes, dollars 14,000,000 annualized. So Obviously, you pick it up a bit at the time each quarter. But at this stage, we're not projecting outperformance Because the reality is there's a fair bit of back end there, and that back end will be cleaning up final dealing with staffing levels, etcetera, etcetera. And we don't want to sort of get ahead of ourselves there. What we are though is we're very much on track focused on Client retention, very strong, achieving the expense synergies, on track and maybe a little bit ahead of our expectation right now. Speaker 101:13:48And then thirdly, very much focused on revenue synergies where we were talking about growth in the retail side of the business. So all those things on track. And if we do outperform, that will be something that we'd share in Q1 when as it actually occurs. At this stage, we're not projecting that. Speaker 201:14:05Yes. I'd characterize it as Increasing our confidence that we get to at least 180 is how I put it. Speaker 501:14:12Okay. I was expecting a little attrition in terms of participant count. We're not seeing anything of that nature. Is there a time period over which we might see the attrition play out? Or are you over the that period and its growth from here? Speaker 101:14:29I think it's never over until it's over, but I'm going to turn that over to Ed to talk about his expectations of client retention. And I think we're talking now about the proved book because the mass book is frankly bedded in for the most part. And Speaker 501:14:42so it's not all about Speaker 101:14:44Ed, do you want to speak to that? Speaker 501:14:46Yes. Sure. The client migrations are back end loaded towards the Speaker 1101:14:51end of the Speaker 501:14:51year. So, we expect to have all the clients transition to our platform by the end of Q1 'twenty four. So several of the key migration waves are going to occur in the Q4. That being said, just to build off of Paul's earlier comment, If you look at where we are in terms of asset retention, revenue retention, the commitments that we've received from clients at this point, We're running well ahead of our internal targets and frankly we're running ahead of where we were at the same time with MassMutual. So We're very confident in our ability to execute. Speaker 101:15:33But Ed, maybe you can provide a bit of context. So we would have some expected plant losses that would come in the latter part, or can you comment on that? Speaker 501:15:44Yes, we definitely will, but it's going to occur later this year and into next year as we migrate clients over. But what I was saying is, if you look at where what we've established in terms of commitments at this point, what we're expecting, we're running ahead our internal targets. Speaker 201:16:06I'll just add one thing is that In the background, while there will be some migration related retention Speaker 101:16:19or Speaker 201:16:21The flip side is we are growing organically underneath. And so part of what you're seeing when we said we have grown our participants 4% year over year, that's after any of the transition. Some of the transition on MassMutual, I mean, we made the announcement quite some time ago. So Some of that shock loss has already been occurring, some waits till later on, but some has actually already occurred. So You'll see there is tends to be a bit back ended because of the January 1 date. Speaker 201:16:48So you'll see some of that. But I think our organic growth we'll actually keep our participant counts relatively stable through this period because we are still seeing good organic growth. Speaker 501:17:01I agree with that statement and our pipeline right now exceeds $2,000,000,000,000 So we feel really good about The path forward across all the market segments, small market, middle to large and mega market, real strong demand. Speaker 101:17:17Thanks, Ed. Thanks, Ed. Thanks. Operator01:17:23Concludes the question and answer session. I'd like to turn the conference back over to Mr. Mann for any closing remarks. Speaker 101:17:31Thank you, Gaili. I'd like to thank all of you who listened in and participated in today's Q and A. To summarize, we're pleased with our strong And assuming stable market and rate conditions, we expect to deliver strong future results supported by organic growth and the benefits of integrations and transactions recently announced. And we look forward to reconnecting for our Q3 call in November and wish everyone a pleasant rest of the summer. Take care. Operator01:17:57This concludes today's conference call. You may disconnect your lines. Thank you for participating and have a pleasantRead morePowered by Conference Call Audio Live Call not available Earnings Conference CallGreat-West Lifeco Q2 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckInterim report Great-West Lifeco Earnings HeadlinesTSE:GWO Q1 EPS Estimate Decreased by National Bank FinancialMay 6 at 1:21 AM | americanbankingnews.comCIBC Cuts Great-West Lifeco (TSE:GWO) Price Target to C$57.00May 4 at 1:55 AM | americanbankingnews.comAltucher: Turn $900 into $108,000 in just 12 months?We are entering the final Trump Bump of our lives. But the biggest returns will not be in the stock market.May 6, 2025 | Paradigm Press (Ad)Great-West Lifeco Inc.; Canada Life; The Canada Life Assurance Company: Great-West Lifeco announces President and CEO transitionMay 2, 2025 | finanznachrichten.deGreat-West Lifeco CEO Paul Mahon Retiring, to Be Succeeded by David HarneyMay 1, 2025 | marketwatch.comGreat-West Lifeco CEO Paul Mahon to retire, will be succeeded by David HarneyMay 1, 2025 | msn.comSee More Great-West Lifeco Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Great-West Lifeco? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Great-West Lifeco and other key companies, straight to your email. Email Address About Great-West LifecoGreat-West Lifeco (TSE:GWO) is one of the three big Canadian life insurance firms. With just under half of the firm's profit and revenue in Canada, Great-West also operates in the U.S. and Europe. In Canada, Great-West provides both individual and group insurance. In the United States, Great-West operates Putnam Investments and defined-contribution recordkeeping firm Empower Retirement. In 2020, Great-West announced it would acquire Personal Capital and MassMutual's recordkeeping business. In Europe, Great-West offers life insurance, annuities, and reinsurance primarily in the U.K., Ireland, and Germany.View Great-West Lifeco ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Is Reddit Stock a Buy, Sell, or Hold After Earnings Release?Warning or Opportunity After Super Micro Computer's EarningsAmazon Earnings: 2 Reasons to Love It, 1 Reason to Be CautiousRocket Lab Braces for Q1 Earnings Amid Soaring ExpectationsMeta Takes A Bow With Q1 Earnings - Watch For Tariff Impact in Q2Palantir Earnings: 1 Bullish Signal and 1 Area of ConcernVisa Q2 Earnings Top Forecasts, Adds $30B Buyback Plan Upcoming Earnings Fortinet (5/7/2025)ARM (5/7/2025)DoorDash (5/7/2025)AppLovin (5/7/2025)MercadoLibre (5/7/2025)Lloyds Banking Group (5/7/2025)Manulife Financial (5/7/2025)Novo Nordisk A/S (5/7/2025)Uber Technologies (5/7/2025)Johnson Controls International (5/7/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 15 speakers on the call. Operator00:00:02Welcome to the Great West Lifeco Second Quarter 2023 Results Conference Call. As a reminder, all participants are in listen only mode and the conference is being recorded. After the presentation, there will be an opportunity for analysts to ask questions. I would now like to turn the conference over to Mr. Paul Mann, President and CEO of Great West Lifesco. Operator00:00:36Please go ahead. Speaker 100:00:39Thank you, Gaylene. Good morning, everyone, and welcome to Great West Lifeco's Q2 2023 conference call. Joining me on today's call is Gary McNicholas, Executive Vice President and Chief Financial Officer. Together, we'll deliver today's formal presentation. Also joining us on the call and available to answer your questions are David Harney, President and COO Europe Arshil Jamal, President and Group Head Strategy, Investments, Reinsurance and Corporate Development Jeff McKown, President and COO, Canada Ed Murphy, President and CEO of Empower and Bob Reynolds, President and CEO of Putnam Investments. Speaker 100:01:15Before we start, I'll draw your attention to our cautionary notes regarding forward looking information and non GAAP financial measures and ratios on Slide 2. These cautionary notes apply to the information we'll discuss during this call. Please turn to Slide 4. The company delivered strong results in the Q2 of 2023 with base earnings per share of $0.99 up 2% from last year and up 11% from the prior quarter. This performance reflects disciplined execution of our strategy, which is driving momentum across our businesses. Speaker 100:01:50In each of our operating companies, We continue to make organic investments and take strategic actions that will help us deliver on our value creation objectives. During the quarter, we initiated several transactions to advance our workplace and wealth growth strategies. We announced the sale of Putnam Investments to Franklin Resources, unlocking shareholder value and reinforcing our focus on the highly attractive U. S. Retirement and personal wealth markets through Empower. Speaker 100:02:17We announced the acquisitions of IPC and Value Partners in Canada, which will help advance our goal to be the leading Canadian full service wealth and insurance platform for independent advisers and their clients. In the UK, we announced the sale of our individual protection business, where we did not see a clear path to diversifying our wealth and insurance distribution reach in Ireland. In addition to these actions, we continue to successfully integrate acquisitions at Empower, including a faster realization of synergies from Prudential than originally forecast. Net earnings per share were 0.5 $3 in the quarter, which included losses of $0.30 per share related to 2 categories of costs that will position Lifeco for continued growth and stability. First, we're $0.17 per share of transaction costs related to recent strategic transactions, including the announced sales of Putnam Investments and the UK Individual Protection Business. Speaker 100:03:222nd was a $0.13 per share impact of realized OCI losses from surplus asset rebalancing in the UK. This action shortens the asset duration to capitalize on higher short term rates, improves our LICAT ratio and reduces future LICAT sensitivity. Excluding these items, net EPS would have been $0.83 6%. Please turn to Slide 5. In Canada, we delivered strong results in our Workplace Solutions business. Speaker 100:04:02In Group Life and Health, we've grown premiums by $1,000,000,000 over the last year, and this does not include the federal health plan, which will be reported in the Q3. On July 1, we went live providing benefits under this plan known as the public service healthcare plan. While we successfully enrolled over 85% of plan members before the state, we experienced some transition issues with paper based enrollments for retirees. We've worked with the government to address these challenges and are seeing the situation improve. Overall, the implementation has been success with 100 of thousands of claims already paid. Speaker 100:04:40We were also recently awarded the public service dental care plan representing approximately $550,000,000 of annual paid claims. This is a great win as we will be serving the same plan member base for benefits and dental, allowing for service enhancements and better plan economics. Our individual Wealth business experienced somewhat weaker flows. While not inconsistent with the overall market, we are taking action to reposition our Canadian Wealth business for stronger growth and performance. More specifically, the Investment Planning Council and Value Partners acquisitions will enhance our offerings and position us as one of the largest non bank wealth firms in Canada. Speaker 100:05:21Both acquisitions remain on track for regulatory approval by the end of this year. And finally, we saw our CSM in Canada decline year over year, largely due to actuarial basis changes reported last year. Given our focus in Canada on workplace and wealth, including participating insurance solutions, we approach non participating insurance with a focus on customer value and pricing discipline, and we do not emphasize non par CSM as a growth metric. Capital generation from our in force business is an important consideration, and we're looking to further develop measures for this in coming quarters. Please turn to Slide 6. Speaker 100:06:00Our UK and European businesses continued to demonstrate resiliency despite the high impacts of inflation. Our workplace businesses experienced strong sales and organic growth, driving a 12% increase in group life and health book premium. We also achieved steady growth across our retirement and wealth businesses, both of which experienced positive net flows in the quarter. This is in part driven by the successful execution of our wealth strategy in Ireland under the Unio brand. And as I mentioned earlier, we officially launched a new joint venture with AIB to diversify our wealth and insurance distribution capabilities in Ireland. Speaker 100:06:39With Insurance and Risk Solutions, we continue to see increased demand for individual payout annuities in the UK given higher interest rates, and this is supporting a growing CSM in Europe. We also saw an active pipeline of bulk annuity opportunities, although we did not see significant sales in the quarter. Please turn to Slide 7. At Empower, we saw another quarter of strong growth as we continue to execute on our strategies in workplace retirement and personal wealth. This includes the continued delivery of acquisition benefits through disciplined execution of integration programs. Speaker 100:07:16In Workplace Solutions, we achieved strong organic growth with DC plan participants up 4% year over year and DC assets under administration up 13%. Empower Personal Wealth continued to see strong momentum. AUA was up 30% over the period over the prior year with 2 thirds of that growth coming from new sales. Rollover rates for Empower's DC business are increasing with improved sales effectiveness supported by enhanced hybrid digital advice. Finally, I would note that with the announced sale of Putnam Investments to Franklin Resources, The results of Putnam have been classified as discontinued operations. Speaker 100:07:58Please turn to Slide 8. Our Capital and Risk Solutions Business or CRS continued to play an important role in diversifying our portfolio and supporting our continued growth. BRS had strong new business and margin growth this quarter, which is appearing in our shorter duration and fee based businesses. Growth was largely in structured businesses with several transactions in core markets as well as expansion into new markets, including Italy. Note this business is accounted for on a PAA basis, which does not involve CSM. Speaker 100:08:34Sales in other areas such as longevity and asset intensive reinsurance were relatively softer this quarter, reflecting the nature of this business, which is largely bespoke transactions that don't have regular frequency. The absence of these larger long term transactions this quarter resulted in a small in our CSM balance from the prior quarter, although the balance was up from last year given longevity related actuarial basis changes in 2022. With that, I'll now turn the call over to Gary to review the financial results. Gary? Speaker 200:09:05Thank you, Paul. Please turn to Slide 10. Q2 marks just our 2nd quarter under IFRS 17. The teams have successfully continued our IFRS 17 implementation journey with most processes being transitioned to a business as usual state. We appreciate there's a lot of change and adjustment to adapt to the new regime. Speaker 200:09:26Over time though, we believe stakeholders will have greater visibility into the strengths, underlying economics and diversification of Lifeco's portfolio. As part of that journey, we have introduced several enhancements to our disclosures this quarter based on internal reviews and external feedback. These changes were made to provide a clearer articulation of our business performance and to better align with emerging industry practices. The drivers of earnings or DOE display has been enhanced in a couple of areas. First, on short term insurance business, we have separated expected earnings versus experienced gains and losses, so that users can better understand the expected earnings growth versus period to period fluctuations in experience for those insurance businesses. Speaker 200:10:15As you'll see in year over year results, even in a diversified business such as ours, there can be noticeable swings in experience period to period. Another change to the DOE was combining the reporting of our fee and spread business with the associated expenses. This provides for a clear articulation of the performance of this business, particularly for our Empower business, which is the dominant driver of this line item within the DOE. It also brings our presentation more in line with industry peers. The contractual service margin or CSM roll forwards have been improved to provide more granularity and differentiate what we call organic CSM movements, which are conceptually the CSM equivalent of base earnings from other movements such as actual assumption changes. Speaker 200:11:05So organic movements would include regular items like new business, CSM interest accretion and amortization and the insurance experience such as longevity that does not go through the P and L. And lastly, we restated the results for Putnam and they're included in discontinued operations reflecting the announced sale of Putnam. We are continuing to evaluate improvements in our metrics generation and expect to share something later this year. This will help provide additional insights into the underlying performance and overall contributions of certain businesses within our portfolio. The other important context for this quarter's results is in the excluded items, the difference between base and net earnings. Speaker 200:11:50Base earnings were strong this quarter and did not include many notable or unusual items either up or down. Net earnings on the other hand included a couple of notable items. And I would look at as I look at it, I'd look at these excluded items in a couple of different categories. One category is items that you'd expect to see most quarters, such as the impact of market movements, ongoing integration costs and the amortization of acquisition intangible. The other category is items that you wouldn't regularly see. Speaker 200:12:22As Paul noted earlier, there were 2 such items within the quarter. The first was transaction costs related to divestiture actions, including the sale of Putnam, the sale of the UK Protection Business and a provision for indemnities on the sale of U. S. Individual markets business to protect it a number of years ago. The second was the realization of other comprehensive income losses through net earnings as we shorten the duration of our UK surplus portfolio. Speaker 200:12:54This has no impact to book value as the OCI impacts are already recognized on the balance sheet and it should lead to a modest pickup in future earnings as we capitalize on higher shorter duration rates given the inverted yield curve. The shorter duration reduces our LICAT requirements, improving the ratio and reduces LICAT ratio sensitivity to interest rates going forward. This action did change the geography of our losses, moving them from other comprehensive income into the reported net earnings. Within the market movement component, For non fixed income, it's important to remember this is not an absolute gain or loss experience. It is an amount relative to long term expectations that are included in base earnings. Speaker 200:13:40So within this quarter, we experienced approximately breakeven UK real estate returns and positive returns in our Canadian public equity and real estate portfolio, but the returns were lower than expected. They were largely offsetting interest rate impacts as negative impacts in Canada from the further yield curve inversion were offset by gains from higher overall rates within the UK. As noted at our Q1 earnings call, we expected Some increased net earnings volatility due to de linking of asset and liabilities under IFRS 17 and combined with our asset liability management accounting choices, although these impacts should oscillate around 0 over time. Overall, we continue to maintain excellent financial strength and a stable balance sheet despite the macroeconomic volatility that has been experienced. Turning to Slide 11. Speaker 200:14:35Base EPS of $0.99 was up 2% from Q2 2022 notwithstanding the strong comparative results in the prior year, which had been driven by favorable insurance experience gains. In the drivers of earnings, the change to differentiate between expected versus experience on short term business allows this impact to be seen more clearly. And the DOE highlights that in Q2 2022 had very favorable experience gains of $91,000,000 which you'll see when we get to Slide 13. Quarter over quarter, base earnings were up 11%, driven by strong business growth and improved insurance experience. Recall Q1 saw heavy mortality in a number of segments and this did not repeat this quarter. Speaker 200:15:21The strong base earnings results were broad based with all four segments showing growth over the prior quarter, although the larger increases were in the U. S. And Capital Risk Solutions segments. Net EPS of $0.53 is down 40% from last year as the higher base earnings were more than offset by the year over year change in items excluded from base that I described earlier. In Canada, looking at Canada specifically, base earnings were $283,000,000 down 17%, primarily due to very favorable insurance experience in Q2 2022, primarily lower health claims in group life and health, which returned to more normal levels this quarter. Speaker 200:16:05In the U. S, base earnings of $265,000,000 were up $101,000,000 or 62%, primarily due to strong organic growth at Empower. This is the Q1 where the impact of Prudential is included in the prior year comparison, So the improvement reflects how the combined business is performing. While the DOE display shows The total just the totals in net fee income and spread business, we've continued to show the breakdown of revenue sources and expenses for Empower defined contribution and Empower Personal Wealth Business in the supplemental information package. On the revenue side, we saw growth in from growth in volume. Speaker 200:16:56Empower Base earnings also benefited from continued expense synergies, where we have fully realized expense synergies on the MassMutual business and delivered additional Prudential synergies this quarter. We remain on track to deliver the targeted $180,000,000 of annualized synergies on the Prudential business on a run rate basis by the end of Q1 2024. In Europe, base earnings were down 14% from last year and similar to Canada, this is primarily due to the non recurrence of strong morbidity and health gains in Q222, which you can again see in the updated DOE disclosures. The Capital and Risk Solutions segment, which is primarily the reinsurance business unit, recorded higher base earnings as well. Strong business growth, particularly in the structured reinsurance portfolio, can be seen in the growth in expected earnings on shorter term insurance contracts. Speaker 200:17:49This was partly offset by higher mortality claims on U. S. Traditional life business than in Q2 2022. However, the mortality experience has improved from Q1. Turning to Slide 12. Speaker 200:18:03This table shows the reconciliation for based on net earnings, most of which I've already covered. Net earnings of $498,000,000 or 0 point 5 3 Share were down $0.46 a share from base. The main difference from base earnings is $0.30 from the combination of those acquisition and divestiture costs given all the activity in Q2 and the realization of OCI losses described earlier. There is also the negative market experience relative to expectation that over time, I'd say, we'd expect to average out around 0. The remaining items are predominantly related to integration costs, which will continue for a few more quarters and the amortization of and acquisition related Financ Life intangibles, which will continue over a longer period. Speaker 200:18:51Turning to Slide 13, as drivers of earnings. And as noted earlier, our enhancements to the DOE view of earnings aligns us with our peers and provides a clearer description of our results. This is useful as we look at the insurance service result. In the top row of the table, expected insurance earnings of $739,000,000 were up 6.5% year over year from a combination of business growth, particularly in the shorter term insurance contracts or PAA contracts as they're accounted for and some currency tailwinds, whereas the overall result of $711,000,000 was down 9% year over year. And the dominant drivers noted earlier was a very favorable insurance gain of $91,000,000 in Q2 2020 to against some modest experience loss this period. Speaker 200:19:38The net investment result of $279,000,000 was up 41% year over year. This is mainly due to higher earnings on surplus, driven largely by increases in interest rates. Net fee and spread income related to our non insurance businesses was up 56% year over year and most of this result was driven by the growth at Empower. As noted earlier on the call, we benefited from improvements across all revenue streams from this business, while also recording lower expenses, mainly due to the realization of acquisition related synergies. The effective tax rate this quarter was just under 16% on base shareholder earnings and that reflected the jurisdictional mix of earnings, including a growing U. Speaker 200:20:22S. Contribution and the absence of notable one time items that we've often seen in the past. Overall, it was a very strong quarter with solid base earnings across the segments. Turning to Slide 14, the book value, LICAT ratio, return on equity and financial leverage numbers on this page are shown on an IFRS 17 basis unless stated otherwise. Q2 2023 book value per share of 23 $0.22 was up 5% year over year driven by growth in retained earnings over the past 4 quarters plus currency translation gains and other comprehensive income. Speaker 200:20:59In quarter, in addition to the impact of the divestiture costs on the net earnings, there was a giveback of just over 1% from currency translation, which accounts for the modest book value decrease. The LICAT ratio up 126% was comparable to prior year and prior quarter results. The 1 point decrease from Q1 2023 was partly driven by interest rate movements, but also by increased capital requirements from the strong new business activity in reinsurance, which has led to growth in our expected run rate earnings. This is a higher ROV business that tends to return capital quickly. The base return on equity figures shown on this slide are all on IFRS 17 basis. Speaker 200:21:45And so the result for Q4 2022 is shown rather than Q2 2022 since Q4 is the earliest date that we can show this metric on an IFRS 17 basis with 4 quarters of results. The base ROE has been stable at around 16% over this period. Leverage financial leverage decreased by 2%, down to 31%, and that's due to the €500,000,000 repayment in April, which had been previously refinanced and US150 $1,000,000 repayment on the short term debt that was used as part of the Prudential deal financing. These debt repayments are also what led to the reduction in LIFO cash from $1,300,000,000 last quarter to $500,000,000 at the end of the quarter. And with that, I'll turn the call back to Paul. Speaker 100:22:34Thank you, Gary. We'll now open the line to questions from analysts. Operator00:22:39Thank you. We'll now begin the analyst question and answer session. You'll hear a tone acknowledging your request. Our first question is from Gabriel Dechaine with National Bank Financial. Please go ahead. Speaker 300:23:08Good morning. Can you in the experience loss in the CRE portfolio, can you quantify that and how much of it was related to the UK? Supply that and how much of it was related to the UK? Speaker 100:23:22Thanks Gabe. I will turn that one to Gary. Speaker 200:23:25Sure. So first thing I'd point out was that this was an amount relative to expectations. Yes. So in the UK, we actually had outbroken even on the real estate. I think it was a couple of million total impact. Speaker 200:23:42Whereas in Canada, we actually made some money on the real estate portfolio, just wasn't as much as built into the base earnings. So if I then look at, okay, the non fixed income overall relative to expectations, I think was I think the market movements should minus have done. Most of this was the non fixed income, about $75,000,000 of that. And that would be about 2 thirds, so just over $50,000,000 would be in the UK real estate, so short of expectations and the other third about was in Canada, Combination of Real Estate and Public Equities. Speaker 300:24:18Okay. So the $75,000,000 NFI experience loss or $50,000,000 of that was in the UK CRE portfolio and the rest was mostly Canadian CRE, is that it? Speaker 200:24:31Canadian combination of probably about half and half between Real Estate and Equities. Speaker 300:24:38Now the Canadian Group business, this back to Pre COVID health claim levels, is that that's not a long term disability issue, that's just run of the mill kind of benefit The utilization, I guess. And I'm wondering, did you actually report an experience loss because it's claims level? Or is it just a matter of Not as favorable as it was last year. Speaker 100:25:02Yes. I think you captured it perfectly, Gabe. Not as we had very favorable results last We sort of viewed that as a bit of a trail coming out of COVID and now we're kind of back to what we call expected. Jeff, anything to add? Speaker 400:25:15Yes. I think Paul nailed it. Gabe, it's we're very pleased with our disability results in quarter and certainly over the last many quarters. And as we Outlined that the normalization of the health and dental was that was really the big change between year over year. Speaker 300:25:35And it's not a situation where you're anticipating having to go through a big round of repricing or anything like that? Speaker 400:25:43No, not at all. We're very it's 1 year renewable. We have a number of actions always in place. So not at all. We're very pleased on our position on where we're at. Speaker 300:25:54Okay. And last question here on the U. S, very strong quarter. If I look at the one line item though it's the spread and fee income that was up about 70% year over year. Can you break that down in terms of just to get a better look, what product line are we talking about the Spread income primarily and then some of the sensitivities there to get a better sense of how interest rates Benefits that particular business. Speaker 300:26:28And I guess in the same vein or similar vein, I guess, the sustainability of that, How much of the spread, I guess, is sticky and tied to longer term Product lines or is it just inflows, temporary inflows that coming out of bank deposits that are into money market funds or something like that? And if there's any competitive dynamics that could water down this tailwind. Speaker 100:26:57Yes. Thanks, Dave. I'll start off at a high level and say that the line you're referring to is all of Empower's fee income. So that takes into account Market related fee income, interest related fee income and also transactional related fee income. And the one thing I'd note is that Empower has a very diversified fee income base. Speaker 100:27:16And what you'll have seen if you go to the supplemental information is it's kind of diversified in all across all those categories where we've seen all of that growth. I think as we've outlined, not only have we seen the benefit of scaling through acquisitions, you're getting kind of the step up growth, We're also seeing strong organic growth. We referenced the 4% growth in participants, 13% growth in AUA. And all of that is driving growth on the revenue side. And then the other thing we noted was actually really good expense discipline in Corning. Speaker 100:27:51So we saw Lower expenses due to synergy capture, but also just really good expense management. So you're looking at A relative widening of the margin there as we have growth in revenues and good discipline on expenses. Gary, do you want to provide a bit more color? Speaker 200:28:07Yes, I think that's the most important is right at the start is that net fee and spread income is the combined result. So it's all the revenue And then that is the associated expenses. So that's one of the changes we made to bring our reporting in line with the peer. So it's not just spread. It's really the Empower results. Speaker 200:28:28A good reference that it's in our supplemental deck, pages 2223 for the Empower defined contribution for Personal Wealth. So we do show there the revenue sources. The first one is called net investment result, that's the spread income and then you've got your asset based fee income and then the other fees. And as Paul mentioned, it's well diversified. And then we show the operating expenses. Speaker 200:28:50And so there you could see, I just look at the Empower defined contribution, the revenues All three were up a bit. So it's fairly balanced. They all increased asset based, spread based and fees and other fees. And the expenses were actually down because of the synergy. So it is that performance. Speaker 200:29:11So that's where I point for the and we've tried to get this So you can see that quite clearly on those pages. So that's where Speaker 100:29:18I point you. Gabe, the other point you made, you said is how sustainable is this. So the reality is, This is reflective of the relative strength in equity markets. So it's driven by that. It's driven by the current spread that's achievable with this interest rate environment and it's also driven though by really strong execution in the business. Speaker 100:29:43Assuming that markets continue to behave in the current manner, it's quite sustainable. But as we know, When businesses are sensitive to equity markets or the spread environment, you can see some either some compression or expansion going forward. Ed, is there anything else you would add on that? Speaker 300:30:01I get the point you're making. There's a lot of drivers here and the net fee income is broken No, it's up, but not 70% and expenses are down, but not it seems to be more of a rate driven Revenue source of revenue strength. I'm wondering if you can Help me understand. Speaker 500:30:25I can make a comment, Paul, if you want. Speaker 100:30:29Thanks, Ed. Speaker 500:30:31Yes. Gabe, from Q1 to Q2 interest rates were higher and we don't expect that again as so as we see That's raising credits in Q3, we're likely to see volumes flat to down. The spread income will probably moderate. So that's what I would say. You saw interest rates were higher Moving from Q1 to Q2, and we just don't expect that again. Speaker 300:31:00And then crediting rates will move higher, so it will be a bit of a catch up, is that it? Speaker 600:31:04Yes. Speaker 500:31:04Yes. Speaker 300:31:05Okay. All right. I'll let them Speaker 100:31:08do that. Yes. But I would encourage you to go to the supplemental Because what you'll see is the diversification there of the fee income. So you got your market related fee income, you do have spread related fee income. And as you know, we're always We'll be managing that over time. Speaker 100:31:24As interest rates adjust, then we'll adjust crediting rates. We're not going to see a dramatic drop in that. And then when you look at the other non market related fee income, it's a diversified book. So That's been part of our strategy. We don't want to be reliant purely on markets. Speaker 100:31:41We don't want to be reliant purely on interest rates. We want a good diversified Revenue based and that's really one of the things we've seen this quarter, good strong results in all categories. Speaker 200:31:53Yes. The spread part, I do want to make sure if you look at those pages, you'll see that the for the DC Business, the revenue was up about $50,000,000 year over year and of that, dollars 10,000,000 of it was the spread based. So It was really well balanced across the 3 revenue sources. Speaker 100:32:11Yes. So that's an important thing, Gabe, like unpack the 50, You'll see that 10 of it was that spread income. So we're not talking about a dramatic that being a dramatic driver of growth. I'd say the primary driver you're seeing here It's really strong growth in the business. Speaker 300:32:27Okay. Thanks. Operator00:32:32The next question is from Meny Grauman with Scotiabank. Please go ahead. Speaker 700:32:37Hi, good morning. Just To start off following up on Gabe's line of questioning, just focusing on Empower Personal Wealth in particular, It's not the biggest contributor in the U. S. Segment, but I think one that we're all very focused on and obviously Very good growth there, looking like it's coming from revenue and expenses. So same kind of question, but just more focused on Empower. Speaker 700:33:02Just trying to understand Where the strength is coming from in that particular business and how sustainable it is Given your view of the market conditions here, like are is there some sort of inflection here that we should focus on. So just curious your thoughts on that business in particular. Speaker 100:33:24So Meny, it's a very good question. I'm going to turn it to Ed, but let me just start out and say, We're in the early innings of a long game that we're playing here on the retail side. So I wouldn't refer to this as a short term win. The bottom line is we're very much focused on 17,000,000 plus participants and continuing to broaden our revenue base and our what I call our advice base and servicing them. And this is early days. Speaker 100:33:52We've just recently launched More advanced hybrid personal wealth advice to that to the participant population, and we're seeing Early signs of success and traction as we're capturing more of those relationships. But I'll let Ed provide a little bit of insight to that because this is actually not about A big shift in markets. This is about an organic growth engine that we're very much focused on building in the U. S. So Ed, do you want to provide some context on that? Speaker 500:34:23Sure. Thanks, Paul. Yes, I would just build off of Paul's comments. It's still very early days for us in 7% higher than prior year. We're up 5% sequentially from Q1 to Q2 and we continue to see a very, very strong pipeline. Speaker 500:34:47I would also say that client and asset retention on our wealth business is exceeding our plan as well. So if you look at the quarter, really strong favorability on the general account margin piece of the business. We also saw good flows into our Empower cash product that exceeded our expectations. And just overall volume growth is really strong. So we saw really strong net fee performance across the board. Speaker 500:35:16So We think the prospects in Q3, Q4 and beyond are very, very strong. Speaker 700:35:26Thanks for that. And then shifting to Canada, Paul, in your opening remarks, you talked about actions you're taking to reposition And I just want to clarify if you're simply referring to the IPC and Value Partners deals or is there something More beyond that going on there. Speaker 100:35:49Thanks, Meny. I was referring to those deals. The reality is we've announced those deals. We're in early days relative to working towards regulatory approvals. But we're very bullish on the business from the standpoint of the scale and capabilities we have. Speaker 100:36:06Jeff, maybe you want to comment a little bit on the success of The early work we're doing to think about those businesses? Speaker 400:36:13Yes. Perhaps to come back to a few principles on why we took this on. We first of all really thought that it could protect and grow our established relationships, which are very large. But more importantly, we believe it can we can create a top destination for advisors to aspire to, particularly in the independent channel. And the feedback, as Paul touched on a wee bit thus far for both IPC and Value Partners from advisors in the marketplace has been very, very strong, very much looking forward to the growth and the opportunities and creating the place to be for Independent Wealth Advisors. Speaker 400:36:50So very bullish on the growth opportunities, Manny, in this space for us. Speaker 100:36:54Yes. And I think just to underline that, Jeff, It's about as much we've got a large installed base of assets and we believe we will protect them more strongly with a stronger Our growth engine will do 2 things for us. It will protect existing revenues and it will allow us to access more advisors and get more of them on the platform. So As we roll into 2024, we're really excited about the prospects we have going forward. Speaker 700:37:24Thank you very much. Speaker 100:37:26Thanks, Manny. Operator00:37:30The next Question is from Tom MacKinnon with BMO Capital Markets. Please go ahead. Speaker 800:37:36Yes, thanks very much. Good morning. Start off question with respect to the LICAT, down quarter over quarter and it's down 4 points since the start of the year if you look at it on a pro form a basis. I think Gary, you mentioned increasing capital requirements in CRS. You've had 2 good quarters of growth in the structured portfolio in CRS. Speaker 800:37:55Is This having any kind of drag at all on the LICAT ratio? What's driving this decrease since the start? Speaker 100:38:04Yes, that's good. Speaker 200:38:05Yes. It does actually have an impact. The good news is, I mentioned it's a high ROE business And the structure is certainly part of that. And so it does return the capital quite quickly, but that is that was Certainly a big part of the one point, the pullback this quarter. Prior to that, it would have also featured a bit in Q1 as well. Speaker 200:38:29Don't think we called it out specifically, but it would have featured in Q1 as well. So we've had good success in Q1 and Q2 on new business. But as I say, as we look at our planning for it, it returns the capital quite quickly. And we have noted that we will provide more information on The capital generation is as part of our disclosures going forward. So I think we'll be able to see that a little more clearly as well. Speaker 800:38:55Okay, thanks. So some strain there. Why did the Holdco cash decline from $1,300,000 to $500,000 Sorry, I missed that. Speaker 200:39:05Yes, that was the 2 debt repayments I called out. The €500,000,000 repayment in April, we'd already refinanced. So The cash was sitting there in Q1. And so when we actually paid that off in April, that's €500,000,000 And then we also further paid down the some of the short term funding for the Prudential transaction that was US150 $1,000,000 So That basically moves you probably a little more than $800,000,000 but that's the big move in cash. Speaker 800:39:36Okay. And The surplus duration shortening says that it decreases the sensitivity in the LICAT, but Your MD and A doesn't show any change in the sensitivity of the LICAT quarter over quarter. Am I missing something in there? Or is that Or is there any what is the impact on the LICAT as a result of that? Because I can't see it in the sensitivity decrease. Speaker 200:40:01Gary? Yes, sure. I think that's because the sensitivity is around it. I think in the sensitivity less than one point and it's still less than one point. So it was probably maybe a further somewhere in the order of a 10% reduction in our sensitivities. Speaker 200:40:20What I mean by it used to be 0.8, it's probably 0.7 or something like that. Like it's I'm using as an example. I don't have the exact number in front of me, but it's on the sensitivities because obviously the movie score. But it's so it's not noticeable in the disclosures, but it is an improvement. And it was probably close to 0.5 point on the ratio that we would have picked up as a one time. Speaker 800:40:45And what's the pickup in you mentioned is there a pickup in earnings on as a result of this? Speaker 200:40:51Yes, Jerry? Yes, there is. So as I say, it's because of the inverted yield curve, just trading for the higher rates. It's Not a huge number, but it's probably in that $20,000,000 a year range on an annualized basis after the year After tax, so it would be $5,000,000 $6,000,000 a quarter, something in that range. Speaker 800:41:13Great. And the last, you mentioned favorable trading activity in Europe. I know that you guys can still do some yield enhancements. Is there were there any yield enhancements in the quarter? And how much were they? Speaker 200:41:29Yes, that is what it is. It is just the way the using a top down owned assets, you end up with It looks like the old yield enhancements and it was around $50,000,000 for the quarter. Speaker 800:41:44Okay. Thanks very much. Speaker 100:41:45Thanks, Tom. Operator00:41:49The next question is from Doug Young with Desjardins Capital Markets. Please go ahead. Speaker 900:41:56Hi, good morning. Just wanted to pick up on the realized loss on OCI That's excluded from base because a few of your peers actually include realized losses on OCI in their core Underline or whatnot. So can you kind of describe like why you decided to exclude this? And I guess that it's kind of not something that you're going to do all the time, But you're excluding something from base, but you're going to capture the pickup in yield through core. And so just curious the thought process and was there any benefit from that in the quarter? Speaker 100:42:35Gary? Yes, a Speaker 200:42:36couple of things. So we wouldn't have had the trades were fairly late in the quarter, so we wouldn't have seen any earnings. And as I noted earlier, while there is a pickup, That was probably not our main driver. I mean, it does work well. A lot of it was around the capital edge, just shortening our duration and surplus number of benefits, Even just liquidity for dividend out of the foreign operations. Speaker 200:42:57So there's lots of benefits to the shorter duration. And this would mirror the approach in Canada where we have a shorter duration in our fixed income portion of our surplus as well for the same reasons. Historically, we've had a little more hesitation because of Solvency to but with the upcoming changes, it was the timing was right to move in the UK as well. And then in terms of the choice on I mean, As we updated our definitions, you're right, we wouldn't expect to see this very often. I mean, there's often a couple of 1,000,000 here, they're either positive or negative as you trade as you might trade some of the surplus assets. Speaker 200:43:36But because the durations are quite short, you wouldn't you don't see a lot of noise there. And then for a one time very unusual item like this, it does seem much more of excluded rather than distorting your base earnings. So I think it is appropriately described. Speaker 900:43:54Okay. I mean, Second question, just the indemnity provision related to the U. S. Individual life and annuity business that was sold in 2019. Can you elaborate on what that was that happened in the quarter. Speaker 900:44:10Can you quantify what the impact was in should we expect more adjustments for that block? Speaker 100:44:17Yes. I'll start off on that one, Doug. So the reality is, this is a provision we've set up, and the reality is we've reached that point where There's no further debate now. It'll just be for we'll have to have things play out. So this is the provision we've set up relative to an expectation. Speaker 100:44:34And I'll let Gary Provide some context around its scale. Speaker 200:44:37Yes, you're right. I mean, as with these indemnities in these transactions, there's usually a time limit. They reported these Right, at the end of the time limit. The particular issues were really around product tax Admin and compliance, which is a very complex area, covers decades of rules and plan designs. This is very similar to exempt life insurance rules in Canada, testing that needs to be done regularly and the rules are on product designs where it's changing over time. Speaker 200:45:06So it's not unusual to have these type of items. Protective raised a number of issues with us and this was our estimated provision for the cost of the remedies, mostly involves just You're rebalancing the death benefits relative to the values in policy. So a little extra death benefits, you got to set up reserves for that. So It's an estimate, but as I say, we've got the outstanding I think the estimate in there was 50 just around 50,000,000 And yes, we think this should cover. I mean, obviously, it's an estimate, but it does cover all the outstanding items we're aware of and the time periods have elapsed. Speaker 200:45:45So that should be it. Speaker 100:45:46Yes. And Doug, these types of potential charges you can be on either side of those. Sometimes we've been on the receiving end of on the claiming side. And Put it in context, dollars 53,000,000 the transaction, I think we valued at the time is about $1,600,000,000 So we're talking 2%, 3%, but I don't know, didn't do the math, but call it 3 ish percent. So it's a modest amount and it's kind of normal course in these types of transactions, especially where we're talking about Insurance type capital based business is where there's long term promises and guarantees. Speaker 900:46:23So just to kind of paraphrase, this is basically the experience went negative for your partner and therefore they have the ability to come back and get a true up essentially on that negative experience. Speaker 100:46:39It's not about experience. What it is, is about the I'll let Gary provide Good morning, Collin. Speaker 200:46:44Yes, it's not the experience on the policies. This is just going back through all of the administration and tax compliance that you have to do on product related tax through all the various rules. And going through that, there were just some areas where we're going to make adjustments to the plans going forward. And then it generally say that Remedy is generally additional death benefits. And so you need a reserve for that. Speaker 200:47:11And to the extent any have been paid out in the past, it might be to adjust those with some interest. So that's all been factored in. So the $53,000,000 the total amount. Yes. If you think about it It's not business experience that's gotten rid of Speaker 100:47:24the business. Yes. The counterparty Protective took over the reserve basis and they would have set up a certain amount of capital. They've gone through analysis and said we think the reserves are a little bit light And this is the amount that we're provisioning for to true Speaker 200:47:38that up. And this was a specific indemnity around product tax. Speaker 900:47:43Okay. Okay. And then just lastly, in Canada, I know that group insurance was still favorable, just less favorable versus last year, you did have insurance experience losses in the P and L. I think it was $11,000,000 And then there was a hit through the CSM, which was, I think, negative 23,000,000 Can you just delve into what each of those was related to? Speaker 100:48:05Yes, I'll let Gary cover both of those. And Gary, over to you. Speaker 200:48:09Yes. So actually, if you're looking at the insurance service result where it showed that experienced gainloss, That was actually primarily expenses. That was the just we had these are attributable expenses. So we had a number of Higher expenses than we would have expected. This is a lot in our service areas in Canada. Speaker 200:48:35So a lot of shoring up our service, really getting our service back on track. No doubt, the extra training, putting the extra people on board through the federal plan, Although it's not specifically that, but just in general, the expenses. So that was the driver of the I think it was $11,000,000 that we saw there. And then your second question was on the CSM and that was primarily household behavior that was driving the CSM, maybe a small amount of some expenses there. But I think the majority of it was So, yes, majority of it would have been Paul sort of behaved a little bit on the expenses there. Speaker 500:49:13I assume that's lapsed then. Speaker 200:49:16Yes, that's lapsed and whether it's too many or too few and depends on the product, but yes. Speaker 1000:49:22Okay, good. Thank you. Speaker 100:49:24Thanks, Doug. Operator00:49:26The next question is from Paul Holden with CIBC. Please go ahead. Speaker 1100:49:32Thank you. Good morning. So first question is related to your commercial real estate exposure and thanks for quantifying the impact in the quarter. Based on your current expectations and underlying characteristics of that exposure, Would you expect similar charges in the near term? Or Do you believe the industry fundamentals are already improving to the extent that maybe there's less charges or shortfalls in returns in the near term? Speaker 1100:50:07Just trying to get a sense of what your near term outlook is really. Speaker 100:50:10Yes. So, Paul, I'll start it's Paul. I'll start off At the high level there and say that the economic the economy is going to play out as it will play out over the And don't have a crystal ball on that. Having said that, when I think about our overall real estate exposure at this point, If I was to compare it to following the financial crisis, we've done a lot to diversify and actually to reduce our overall Commercial real estate exposure since that period in time. We've talked in the past about moving out of Front Street retail into distribution warehouses, we've tried to diversify and rebalance away from things like office and the like. Speaker 100:50:58So we're well positioned in what you might call is a bit more sensitive market environment right now, but I'd say we're very well positioned right now. I'll let Raman speak to some of the more specifically some of the actions and a bit of an outlook. Raman? Speaker 600:51:12Yes. Thank you, Paul. And thank you to the other Paul for the question. So I think the Paul hit it. I think we've been actively repositioning the portfolio. Speaker 600:51:20I mean the markets will do what the markets do. I think as Gary noted this quarter, Real Estate in the UK was roughly breakeven, so a lot of the impacts were felt last year when rates spiked up. So rates spike up again, We'll see. But I think a few things help us out here at our starting point today. So one is, as Paul mentioned, we've been rotating away from office in to multifamily and to industrial. Speaker 600:51:41So if you look at our LTVs, for example, on the mortgages, which is in the deck, I think it's on Page 23, even after the declines, we're still 55% LTV. So that's helps to have the diversification there and the rotation away from office, which has been particularly hit. And then when we do have office exposure, it tends to be more urban, higher quality buildings. So for example, if you look at our mortgage Exposure in the UK, nearly all of it's on the office side, nearly all of it's in Central London in high quality buildings. So that's a very different experience than having a secondary asset in a weaker location. Speaker 600:52:16And then maybe the last thing, just to put a bit more color on what Paul was saying on the risk reduction, we have been selling down Our exposure, for example, in Alberta office over the years, we're down to, I think, about $200,000,000 We've been actively reducing our U. K. Real estate. I don't think we've actually purchased a Real Estate Property, at least 5 years and tactically selling. So we feel good about our current positioning. Speaker 600:52:40And it'll be a function of what rates do and the subsequent move in properties, but we feel good about where we're starting. Speaker 1100:52:47Okay. So from what I'm hearing, the property exposure is performing. There's no issues in terms of impaired. This is really just a move in the cap rates that's impacted market values. And if those stabilize, then you should get back to expected returns. Speaker 100:53:03Yes. Assuming markets remain calm, that's what we'd expect. But having said that, We like the way we've diversified away from some of the more sensitive areas, such that if we do see stormy season, we don't have a broad exposure. Speaker 1100:53:19Got it. Okay. Quick one in terms of the repositioning of the UK fixed income portfolio. Is any of that repositioning into floating rate debt instruments or have you sort of locked in that $20,000,000 annual benefit? Speaker 100:53:40Raman, do you want to speak to that? Speaker 600:53:42Yes. It's primarily fixed And so it's very little floating rate. So it will roll over as the bonds mature and then we'll reinvest at per billing rates. Speaker 200:53:53I think the duration is just under 1. So it's next a year from now, then There will be reinvestments, but it's not it's not floating. Speaker 1100:54:08Okay, helpful. Thank you. And then last question is kind of broadening out this discussion we've had on the sustainability of earnings and the question so far being really focused on the Empower results They were extremely strong, but maybe just holistically look at the earnings you generated in Q2. Is there anything you would identify there as sort of unusual that boosted the earnings in the quarter? Because when I look at the ROE, you're kind of just tracking towards plan. Speaker 1100:54:37And so I don't see anything in there that would say that Q2 was a normally strong versus what we should be expecting going forward, but I'll let you add your thoughts on that. Speaker 100:54:49Paul, I think you captured it when you said nothing unusual. That's kind of the reality of the quarter. And actually some of the areas where, for example, in Canada, you note the some of the lower insurance results, that's because there was some unusual Outsized experience gains a year ago as opposed to we've moved more normal. You go to the UK, an example in the UK would be we're seeing some strong results on payout annuity sales. Why? Speaker 100:55:17Well, it's a higher interest rate environment. Those products become more attractive. So is that unusual? No, that's sort of what happens in that sort of market environment. So there's really nowhere across Portfolio where we've had kind of something unusual. Speaker 100:55:31It's been kind of a having said that, some quarters will have Mortality fall out of favor as we saw last quarter. This quarter, we saw mortality sort of abnormal, little bit off Mark, on traditional life on the reinsurance side. But if you net all of the slight differences, higher or lower than expected, it's kind of Everything hit at expected this quarter. So when you think about it, you look at the result and you say, assuming continuing Interest rates and market levels at this, it's not an unusual quarter relative to the, it's kind of the horsepower in the business is the way I'd characterize it. Speaker 1000:56:13Great. Thank you. Operator00:56:18The next question is from Nigel D'Souza with Veritas Investment Research. Please go ahead. Speaker 1000:56:25Thank you. Good morning. I wanted to touch on expected investment earnings You had a healthy rebound in investment earnings and a good pickup in earnings on surplus. So just some color there on What the drivers were this quarter and the outlook. And I think you also mentioned yield enhancements of $50,000,000 this quarter. Speaker 1000:56:47Wanted to confirm that $50,000,000 is captured in expected investment earnings. Speaker 100:56:53Barry, do you want to share with us? Speaker 200:56:55Yes. So a couple of questions buried in there. So when you look at year over year, one comment I will make is you always have to remember There's currency move, so there is some currency there. But most of the move in expected investment earnings, a couple of areas. One is Earnings on surplus, you'll see that was the one that went up the most and that's really just much higher short term rates than we would have had in the past because While rates went up around this time last year, the portfolio was still turning over. Speaker 200:57:28So now all even the shorter ones that are 6 months and a year have all rolled over. So we're getting the higher rates on all that. So you're seeing that number really benefit. That I'll call yield enhancement like impact that we see is actually picked up in the expected investment earnings. That's an industry term expected and so it does include the So yield enhancement, and that's it will move around a little bit, but that's There's usually some in each of the quarters. Speaker 200:58:07So it's not particularly unusual, but that is in there. So that was included. So I think it's really those items, the higher interest rates, the trading That was mentioned and then a little bit in the year over year in the currency. Speaker 1000:58:24Okay. And just to get some more clarity here on earnings and so forth. Just trying to get a sense of, Yes, the cadence or the pickup going forward quarterly on reinvestment yields, how much of a benefit of pickup do you As your portfolio rolls over to higher rates, is it similar to what we saw quarter over quarter, Q1 to Q2 for earnings on surplus? And then a second question follow-up on yield enhancements. My understanding is on the IFRS 17, And so effectively lower because you're recognized over the duration of the assets. Speaker 1000:59:02Just want to confirm that that is the case here and does that imply that the fuel enhancement pick us would have been even greater under IFRS 4? Speaker 200:59:14Yes, a couple of questions there. So just on the earnings on surplus, certainly Some of that pickup would just be the rolling over, but a lot of those because we would have picked that there was in the short end, especially in Canada, I recall Short end, Ken, it was up quite sharply in Q2 over even over Q1. So there was that further inverting of the yield curve. So there would be some of that that was in there. And there could be also a little other small movements around c capital that are also in the earnings on surplus. Speaker 200:59:47So Wouldn't want to read it. But again, a lot of our portfolio is now at these higher rates. So I think we're pretty much where rates are at, this is not very flowing rate. And then you'd also try to think there was another Speaker 501:00:04yield enhancement. Speaker 101:00:06Maybe I'll just clarify the question. I think, Nigel, you were asking whether Yieldenhance actually featured under IFRS 17. Speaker 201:00:15Yes. We would have had more of it in IFRS 4 than we have in IFRS 17. And that's because the in IFRS 4, it would have occurred in our European and in our Canadian portfolios, whereas given the accounting choice we made using illiquidity adjustment in Canada instead because the portfolios are not as well matched, you do need an illiquidity Yes, you don't see the way the mechanics work, you don't see that type of impact from trading activity in the Canadian portfolio now. We do still see it in the UK. It's just a it's a byproduct of a top down loan assets approach in the UK without illiquidity premiums. Speaker 201:00:54And so that's why you're seeing an amount of, let's say, dollars 50,000,000 not unusual. I think last quarter was more in the mid-30s. So It moves around a bit, but Yes. Speaker 101:01:04And while we will continue to trade into higher yielding assets in Canada, but it will just flow through. It will be recognized over time through the CSM and the risk adjustment. Speaker 1001:01:17Okay, got it. That's really helpful. That clears it up. Thank you. Speaker 101:01:21Thanks. Thanks, Mel. Operator01:01:25Next question is from Joo Ho Kim with Credit Suisse. Please go ahead. Speaker 1001:01:31Hi, good morning and thanks for taking my questions. Just wondering what you're seeing in the CRS business in terms of pipeline. I know last quarter you talked about some near term opportunities perhaps in the larger sort of transactions. Maybe if you could give us an update on what you're seeing there or other areas in that business where you see opportunities? Speaker 101:01:57Yes, for sure. I'm going to actually turn that one to Arshil Jamal, who can speak to just kind of the 2 categories of business in CRS and our outlook on those. Arshil? Speaker 1201:02:05So I think at the last quarterly call, we sort of indicated sort of an expectation of about sort of 5% growth in the overall portfolio across all of the lines, including structured our longevity businesses and our asset intensive businesses with less growth in Traditional reinsurance, life reinsurance in the U. S. So that continues to be sort of our medium term expectation. But over the very short term, over the last 6 months, we've seen some exceptional growth on the structured side, not only in the U. S, but in certainly European and Asian markets. Speaker 1201:02:38So that's really what's been driving sort of that near term outperformance over the last 6 months. We still see lots of opportunity both on the longevity side and on the asset But we're being very, very cautious in this environment, very focused on price discipline, and those transactions tend to be a little bit lumpier. So the medium term expectation is unchanged. There's been some short term favorable outperformance in the structured lines, But lots of opportunities, but we want to maintain pricing discipline, particularly in the longevity area and in the asset intensive area. That's sort of the outlook. Speaker 1201:03:14The other extra little bit of a tailwind that we've had is on the P and C catastrophe side and some of the other things sort of non life. This is a very, very hard reinsurance market in that segment or whatever and our reinsurance company clients are looking for capital solution to support them as they expand their offerings there. So again, in the very, very short term over the last Quarter and in the next couple of quarters, we might see some add ons in the PMC lines, but not in catastrophe, More in the structured side, helping some of our key reinsurance clients deal with the market opportunity and managing their capital in this kind of environment. So very well diversified book performed very, very strongly the last two quarters and very well positioned for the rest of the year and the medium term. Speaker 101:04:04Yes. And I would just underline, Drew, that it's a lot of it is focused on discipline. So we use discipline in these, Whether it's the structured solutions, it's actually discipline and expertise. We've got a very expert group who's providing These capital and risk solutions on the structured side and then we've got strong discipline on the pricing. And We look at the annuity and longevity side of the business and there will be opportunity there, but we just want to be very disciplined as we think about our pricing. Speaker 1001:04:37Got it. Thank you. And just the last one for me, more broad sort of outlook question for Europe. And curious if you could give a sense on the outlook for the operating environment there. We are seeing a bit more sort of negative headlines on the overall sentiment from the region. Speaker 1001:04:55So curious if you have any broad thoughts on how your businesses could perform in Europe in a potentially slower environment? Speaker 101:05:05Very good question. It's one that I will turn to David Harney, but I'll start out by saying, we've said in the past, The products and services we provide in Europe are very need space. So when you think about it, we're helping people create Retirement income solutions for themselves retirement incomes, we're focused on pension savings, we're focused on benefits, whether that's life or disability or health benefits. And those tend to be things that are sort of needs based, tend to be more stable markets, not as sensitive, say, to wealthy income, Although we do have a growing wealth business, for instance, in Irish life. But having said that, we've seen real stability, notwithstanding the higher inflation environment and some of the instability. Speaker 101:05:53So while you see the headlines, the headlines are headlines, and then you see our relative performance. And we're very sensitive, obviously, to some of the challenges that you see in Continental Europe and what's going on in But having said that, our businesses are performing quite steadily and stably, quite resilient. David, maybe you can make a couple of comments So on outlook. David Harney? Speaker 1301:06:17Yes. I think that's the slide, Paul. Speaker 101:06:25Okay. We couldn't quite hear you there, David, sound wise. Speaker 1301:06:30Sorry, can you hear me now? Speaker 101:06:32Yes. Speaker 1301:06:34Yes. So I think if you go to Slide 6, you'll just see some So despite the environment like we're pretty positive about our business in Europe, You can see the insurance and annuities there, that's growing quarter on quarter and just from the CSI metrics and that's the defensive business as Paul called out. Workplace Solutions is largely that's the business in Ireland and the Irish economy is growing Very strongly. So that would be different to the other European economies at the moment. The Group Life and Health book then would be more employment related, all right, in Ireland and the UK, We're seeing strong salary inflation there, which is driving growth in that book. Speaker 1301:07:15And the Wealth and Asset Management and some of the influence there will be more sentiment related. But even there, we're seeing growth in that quarter on quarter. So we're pretty positive on the outlook for Europe at the moment. Speaker 101:07:27Thanks, Steve. Got Speaker 1001:07:28it. Thank you. Yes. Thank you. Operator01:07:34The next question is from Darko Mihelic with RBC Capital Markets. Please go ahead. Speaker 1401:07:43Hi, thank you. I have a number of technical questions, Gary, if you have time later today just to chat on some of the things that we're seeing in the supplemental that would be very useful I would appreciate that a lot. So I'll just be happy Speaker 201:07:55to set that up. Yes, that's a good way to handle that. Thanks Darko. Speaker 1401:07:59Okay. I have one question though I'd like to get sneak in here and thank you for taking the time. One of the things that I'm finding a little counterintuitive with your results is the expected earnings and on investments and also the amount that you are excluding from base. And if I take one as a proportion of the other, Again, I realize we've only got 6 observations in our IFRS 17, but what I'm noticing is yours is more volatile than peers. And it's a very counterintuitive result because when I look at your investment portfolio, I've seen less alternative assets and That stuff that should be moving around so significantly around what your expectation is. Speaker 1401:08:47So my early conclusion and I realize you can't comment on what other Lifeco's are doing and we'll see Manulife later. But my early conclusion is that your investment Folio is swinging around more than peers and or maybe you're a little active and that's causing a big swing. Maybe you can just conceptually talk to me, Gary, about why we're seeing more volatility in your expected investment earnings versus Or what has been all of this volatility in your expected investment earnings? Thank you. Speaker 201:09:25Jerry? Sure. So I think, I mean, we can go through the numbers you're looking at and I think that's a good idea to That follow-up call. I would say, when we're looking at and you're looking at both the expected investment rigs, but also the items Excluded from base and I think you're focused there on the market, what we call the market movements or the market impacts. And I think setting aside the NFI, which we've covered. Speaker 201:09:50I think a lot of what you're seeing there is related to interest rates. And you may or may not recall at Q1. So just conceptually and then And I'd say happy to follow-up with more details there. But conceptually, we flagged the Q1 part of our The combination of our policy choices and our lay on strategies was to take more P and L volatility related to interest rates and yet but have a more stable LICAT result. And so this is what's that is what's driving some of what you're seeing. Speaker 201:10:22I think if you look over the 6 quarters, you'll see that sure some of its NFI's didn't perform as well as expected in some of those quarters, but a lot of it is the move in interest rates quite positive last year And a bit of headwinds this year, but a lot of that is intentional to balance out the impacts on LICAT. So we were really focused on, Yes, the interest rates are going to move around, but if we have some and so some of it was one of the examples I think we've quoted is we used amortized Cost designation on our U. K. Commercial mortgage portfolio. And so that will give us interest Great sensitivity because the liabilities aren't going to the liabilities are going to move fair values whereas the amortized cost assets won't. Speaker 201:11:07But that sensitivity was picked really to help us offset and drive down our sensitivity LICAT sensitivity interest rates. And to you The example I may have quoted this last quarter, but we would have run before doing all this, we probably would have run with about a 5 Percent 5 LICAT points sensitivity to 100 basis point parallel change and that's dropped down to a third of that Orla, so it's a lot lower sensitivity. So that's why in the 50 bps sensitivity in our published statements, you'll see it's less than 1%. So that we've really focused on that and that's what's creating there is some P and L volatility that goes with it, but was intentional. So I don't think it's anything There's no great change in our philosophy and our investments or anything like that. Speaker 201:11:57It's more the getting the change. So we do look at the economics, the overall economics of our business, and we just take the P and L volatility against LICAT volatility, will be just from the two measurement systems between accounting and LICAT. Speaker 1401:12:15Okay. I think that helps, Karen. Speaker 501:12:17I have Speaker 201:12:17a follow-up. Speaker 1401:12:18Yes, it does and a follow-up would be really appreciated. Thank you very much. Speaker 101:12:22Thanks, Derco. Operator01:12:27The next question is from Mario Mendonca with TD Securities. Please go ahead. Speaker 501:12:33Good morning. I'll try to be quick. The $180,000,000 in U. S. In synergies on the Peru transaction, it sounds like Synergies are emerging faster than anticipated. Speaker 501:12:43Is there any update you might offer? Could that could you exceed the $180,000,000 Are you seeing opportunities to take that higher? Speaker 101:12:55Mario, I would say, yes, we saw a bit of we were expecting See the balance of synergies captured in Q1 2024 and we saw an amount I don't recall the exact amount, Gary, in this quarter. I want to say I want to say $14,000,000 Yes, about $14,000,000 this quarter. So it's sort of bringing them forward to this quarter Speaker 201:13:12and That's annualized by the way. Yes, that's annualized. Speaker 101:13:14Yes, dollars 14,000,000 annualized. So Obviously, you pick it up a bit at the time each quarter. But at this stage, we're not projecting outperformance Because the reality is there's a fair bit of back end there, and that back end will be cleaning up final dealing with staffing levels, etcetera, etcetera. And we don't want to sort of get ahead of ourselves there. What we are though is we're very much on track focused on Client retention, very strong, achieving the expense synergies, on track and maybe a little bit ahead of our expectation right now. Speaker 101:13:48And then thirdly, very much focused on revenue synergies where we were talking about growth in the retail side of the business. So all those things on track. And if we do outperform, that will be something that we'd share in Q1 when as it actually occurs. At this stage, we're not projecting that. Speaker 201:14:05Yes. I'd characterize it as Increasing our confidence that we get to at least 180 is how I put it. Speaker 501:14:12Okay. I was expecting a little attrition in terms of participant count. We're not seeing anything of that nature. Is there a time period over which we might see the attrition play out? Or are you over the that period and its growth from here? Speaker 101:14:29I think it's never over until it's over, but I'm going to turn that over to Ed to talk about his expectations of client retention. And I think we're talking now about the proved book because the mass book is frankly bedded in for the most part. And Speaker 501:14:42so it's not all about Speaker 101:14:44Ed, do you want to speak to that? Speaker 501:14:46Yes. Sure. The client migrations are back end loaded towards the Speaker 1101:14:51end of the Speaker 501:14:51year. So, we expect to have all the clients transition to our platform by the end of Q1 'twenty four. So several of the key migration waves are going to occur in the Q4. That being said, just to build off of Paul's earlier comment, If you look at where we are in terms of asset retention, revenue retention, the commitments that we've received from clients at this point, We're running well ahead of our internal targets and frankly we're running ahead of where we were at the same time with MassMutual. So We're very confident in our ability to execute. Speaker 101:15:33But Ed, maybe you can provide a bit of context. So we would have some expected plant losses that would come in the latter part, or can you comment on that? Speaker 501:15:44Yes, we definitely will, but it's going to occur later this year and into next year as we migrate clients over. But what I was saying is, if you look at where what we've established in terms of commitments at this point, what we're expecting, we're running ahead our internal targets. Speaker 201:16:06I'll just add one thing is that In the background, while there will be some migration related retention Speaker 101:16:19or Speaker 201:16:21The flip side is we are growing organically underneath. And so part of what you're seeing when we said we have grown our participants 4% year over year, that's after any of the transition. Some of the transition on MassMutual, I mean, we made the announcement quite some time ago. So Some of that shock loss has already been occurring, some waits till later on, but some has actually already occurred. So You'll see there is tends to be a bit back ended because of the January 1 date. Speaker 201:16:48So you'll see some of that. But I think our organic growth we'll actually keep our participant counts relatively stable through this period because we are still seeing good organic growth. Speaker 501:17:01I agree with that statement and our pipeline right now exceeds $2,000,000,000,000 So we feel really good about The path forward across all the market segments, small market, middle to large and mega market, real strong demand. Speaker 101:17:17Thanks, Ed. Thanks, Ed. Thanks. Operator01:17:23Concludes the question and answer session. I'd like to turn the conference back over to Mr. Mann for any closing remarks. Speaker 101:17:31Thank you, Gaili. I'd like to thank all of you who listened in and participated in today's Q and A. To summarize, we're pleased with our strong And assuming stable market and rate conditions, we expect to deliver strong future results supported by organic growth and the benefits of integrations and transactions recently announced. And we look forward to reconnecting for our Q3 call in November and wish everyone a pleasant rest of the summer. Take care. Operator01:17:57This concludes today's conference call. You may disconnect your lines. Thank you for participating and have a pleasantRead morePowered by