KeyCorp Q4 2024 Earnings Report

KeyCorp EPS Results

• Actual EPS: N/A
• Consensus EPS: $0.33
• Beat/Miss: N/A
• One Year Ago EPS: $0.25

KeyCorp Revenue Results

• Actual Revenue: N/A
• Expected Revenue: $1.75 billion
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

KeyCorp Announcement Details

• Quarter: Q4 2024
• Date: 1/21/2025
• Time: Before Market Opens
• Conference Call Date: Tuesday, January 21, 2025
• Conference Call Time: 8:00AM ET

KeyCorp (NYSE:KEY) is a Cleveland-based financial services company that provides a wide range of banking and financial solutions to individuals, small and medium-sized businesses, and large corporations across the United States. The company operates through its primary segments, Key Community Bank and Key Corporate Bank. Key Community Bank offers a wide range of products and services to individuals and small to medium-sized businesses. In contrast, Key Corporate Bank offers a range of commercial banking, treasury management, and capital markets products and services to large corporations.

KeyCorp has a long history of providing quality financial services to its clients. The company was founded in 1825 and has since become one of the largest banks in the United States, with over 1,100 branches and more than 1,500 ATMs nationwide. KeyCorp has also received numerous accolades for its financial performance, including recognition as one of the 2021 World's Most Admired Companies by Fortune Magazine and as one of America's Best Employers for Diversity in 2021 by Forbes.

The management team at KeyCorp is led by Chairman and Chief Executive Officer Chris Gorman, who has been with the company for over 25 years. Gorman is known for his focus on building strong relationships with clients and employees and his commitment to driving innovation and growth within the company. Other key leadership team members include Vice Chairman and Chief Risk Officer Mark Midkiff and Chief Financial Officer Don Kimble.

Regarding financial performance, KeyCorp has consistently delivered solid results over the past few years. The company reported that total revenue and net profit increased over several years. KeyCorp's profit margins have also remained strong, with an average net profit margin of around 20%. The company has maintained a strong balance sheet with enough assets to cover liabilities. Regarding valuation, KeyCorp trades at a price-to-earnings ratio slightly below the industry average. The company's price-to-book ratio is also lower than the industry average. These key metrics indicate that the stock may be undervalued relative to its peers. 

The broader banking industry faces several challenges, including low-interest rates, increasing competition from fintech companies, and regulatory pressure. However, KeyCorp has been able to navigate these challenges by focusing on building strong relationships with clients and delivering innovative solutions that meet their needs. The company's primary competitors include other large banks such as JPMorgan Chase, Bank of America, and Wells Fargo.

Looking ahead, KeyCorp has many growth opportunities that it can pursue to continue to expand its business. The company has been investing in technology and digital capabilities to enhance its customer experience and improve operational efficiency. KeyCorp has also expanded its footprint in key markets, such as Texas and Florida, through strategic acquisitions and partnerships.

However, there are also potential risks and challenges that KeyCorp may face in the coming years. Changes in consumer preferences and technological disruption could impact the company's ability to attract and retain customers. Regulatory changes could also affect the company's operations and profitability.

KeyCorp Q4 2024 Earnings Call Transcript

Key Takeaways

• Adjusted Q4 EPS was $0.38 after excluding a $0.78 loss tied to Key’s second strategic securities repositioning and ~$50 million of elevated nonrecurring expenses, with revenue up 11% sequentially and 16% year-over-year on double-digit net interest income and fee growth.
• Key sold about $10 billion of low-yielding securities in Q4 and reinvested roughly $3 billion into 3- to 5-year MBS at a ~400 bp yield pickup, actions that will add ~$270 million to 2025 net interest income.
• Credit metrics improved for the fourth straight quarter, with $500 million fewer criticized loans, $40 million lower net charge-offs, and nonperforming assets expected to peak and then decline by mid-2025.
• Investment banking fees hit $221 million in Q4 and full-year fees were the second highest in Key’s history, as the bank raised $54 billion of capital in the quarter and sees historically elevated M&A pipelines in 2025.
• For 2025, Key forecasts ~20% net interest income growth, a net interest margin ≥2.7% by Q4, non-interest income up ≥5%, expenses up 3–5%, and >10% operating leverage while maintaining a 40–45 bp net charge-off ratio.

Presentation

[Operator]

Good morning, and welcome to KeyCorp's 4th Quarter Earnings Conference Call. At this time, all participants are in a listen only mode. Later, we will conduct a question and answer session. As a reminder, this conference is being recorded. I would now like to turn the conference over to Brian Mauni, KeyCorp Director of Investor Relations.

[Operator]

Please go ahead.

[Brian Mauney, Director of Investor Relations at KeyCorp]

Thank you, operator, and good morning, everyone. I'd like to thank you for joining KeyCorp's Q4 2024 Earnings Conference Call. I'm here with Chris Gorman, our Chairman and Chief Executive Officer and Clark Hyatt, our Chief Financial Officer. As usual, we will reference our earnings presentation slides, which can be found in the Investor Relations section of the key.com website. The back of the presentation, you will find our statement on forward looking disclosures and certain financial measures, including non GAAP measures.

[Brian Mauney, Director of Investor Relations at KeyCorp]

This covers our earnings materials as well as remarks made on this morning's call. Actual results may differ materially from forward looking statements, and those statements speak only as of today, January 21, 2025 and will not be updated. With that, I will turn it over

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

to Chris. Thank you, Brian and good morning everyone. Our 4th quarter results marked another significant milestone for Key as we continue our journey to realize our full earnings potential. We reported an EPS loss of $0.28 per share. However, after adjusting for the impact of our second strategic securities repositioning, which we completed in December, EPS was a positive $0.38 In the Q4, we took the opportunity to incur approximately $50,000,000 of elevated expenses that we would not expect to recur.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Our revenue momentum is clearly defined and significant. Adjusting for the securities repositioning, revenue was up 11% sequentially and up 16% versus the prior year. Both net interest income and adjusted fees grew double digits. Regarding NII, while loan demand remained soft, we exceeded our 4th quarter exit rate commitment by driving another strong quarter of client deposit growth, up 1.5% sequentially and 4% year over year. Concurrently, we continue to execute our disciplined and proactive deposit repricing plan.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Deposit betas have been stronger than expected, 40% from the first rate cut. Additionally, I continue to be encouraged by our strong credit performance. Credit migration improved for the 4th consecutive quarter. Criticized loans were down another $500,000,000 and net charge offs were down $40,000,000 sequentially. Non performing assets are peaking and assuming the macro environment remains constructive for the balance of the year, we expect non performing loans to begin to decline by mid year.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

For the full year, I am proud that we met or exceeded the financial targets on an operating basis that we detailed for you at the beginning of 2024. Net interest income was in the middle of our targeted range and our exit rate was favorable. Fee growth was stronger than expected more than offsetting the related expense levels. We achieved meaningful positive operating leverage in the second half of the year. Full year net charge offs were in line with guidance.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Throughout the year, we continued to lay the groundwork that positions Key to continue to deliver outsized growth and operating leverage in 2025. In Consumer, we grew relationship households in excess of 3% for the 2nd consecutive year, including growth of 5% to 8% throughout our Western markets. In our Eastern markets, we continue to grow households while continuing to penetrate the substantial wealth opportunity that exists in our scaled mature markets. As of year end, our assets under management reached another record of approximately $61,400,000,000 Sales production in our Mass Affluent segment also was record setting. We enrolled an additional 5,000 clients and added over $500,000,000 to the platform in the 4th quarter.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Further, in the last two years, our mass affluent segment has added nearly 40,000 households with over $2,000,000,000 of AUM and almost $4,500,000,000 of total client assets.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

And

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

currently, we have hired over 170 wealth professionals onto our platform, and we plan to hire another 60 or so in 2025. Turning to commercial payments and deposits. Commercial payments revenue grew mid single digits year over year for the Q4 and deposit balances were up 3% year over year, while being very disciplined on rate management, a testament to our relationship model. Over the last decade, payments has been an area of focus and an area of consistent investment. For example, we were one of the first banks to build embedded banking capabilities.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

We will continue to develop our differentiated platform with plans to invest in additional software advisors and relationship bankers, enhanced digital and analytics tools, while concurrently continuing to invest in embedded banking. More broadly, in the middle market, we recently expanded our presence in Chicago and Southern California. Our new teams have hit the ground running. New loan volumes improved for the 3rd consecutive quarter and our pipelines are nearly double those of a year ago. I am confident in our ability to drive commercial loan growth this year.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Finally, our Investment Banking results were outstanding for both the Q4 and for the full year. 4th quarter fees were a robust $221,000,000 and full year fees were the 2nd strongest in our history. Growth this quarter was broad based across loan syndications, M and A, DCM and ECM. 2024, we raised over $125,000,000,000 of capital for our clients, with $54,000,000,000 raised in the Q4 alone. Importantly, we are off to a strong start in 2025.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Our pipelines, most notably M and A, remain at historically elevated levels. We successfully recruited senior bankers last year and plan to hire another 10% in 2025. Subject to the usual market caveats, I remain optimistic with respect to the trajectory of our Investment Banking business. In addition to the investments I just described, I'm also proud of the progress we made on a number of technological fronts last year. We completed 2 major core modernization projects, our core commercial loan platform and our derivatives platform.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

We also made significant progress on our migration to the cloud, including our contact center technology and our consumer online banking portal. We expect to complete our cloud journey this year. At this point, all but 2 of our major systems and half of our apps have been successfully migrated to a hybrid cloud environment. In 2025, we plan to increase our overall tech spend by about 10% to $900,000,000 driven by transform or change the bank spend. Our ultimate objective is to make it easier for our clients to bank with Key and easier for our teammates to better serve the needs of our clients.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Finally, I want to commend our team for the successful closing of the Scotiabank minority investment prior to year end. Relatedly, I also want to welcome 2 new Board members, Jackie Allard and Samish Khan. Jackie and Samish bring broad based financial services, digital and technology backgrounds that I believe will be additive to our already strong Board of Directors. I'm also pleased to welcome Mo Rahmani to Key as our new Chief Risk Officer. Mo brings a wealth of industry experience, most recently serving as Deputy Chief Risk Officer at a large Category 3 bank.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

As we turn the page to 2025, we celebrate Key's 200th anniversary. This remarkable achievement is only possible because of the hard work of our teammates, both current and former, and their collective commitment to our clients, our communities and our shareholders. I am grateful for their dedication to our company and proud to be part of their team. We entered 2025 from a position of strength. At year end, our reported common equity Tier 1 ratio was 12% and our mark CET1 ratio was 9.8%, both in the top quartile of our peer group.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

We have pronounced tailwinds across both our net interest income and our high priority fee based businesses. Our credit profile remains strong. While we plan to make targeted investments in additional capabilities this year, we will remain disciplined with respect to our overall expenses, which we expect to grow in the low to mid single digit range. As a result, we will drive both fee based operating leverage as well as a 10% or better overall operating leverage in 2025. In short, we are well positioned for a very strong year in 2025 and an exit rate that will further position Key for outsized growth again in 2026.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

With that, I will turn the call over to Clark to review the financial results and our 2025 outlook in greater detail. Clark?

[Clark H. I. Khayat, CFO at KeyCorp]

Thanks, Chris. Starting on Slide 4. We reported a 4th quarter EPS loss of $0.28 or on an adjusted basis a positive $0.38 per share. Late December, we sold securities with a market value of roughly $3,000,000,000 with a weighted average yield of about 1 point 5 percent and an average duration of a little over 8 years. We fully reinvested the proceeds prior to year end in primarily 3 to 5 year duration MBS at a yield pickup of about 400 basis points.

[Clark H. I. Khayat, CFO at KeyCorp]

These new securities will provide liquidity and capital benefits relative to what was previously owned. Consistent with our expectations when we announced the transaction with Scotiabank back in August, we utilized roughly half their capital injection to complete 2 securities portfolio repositionings, 1 each in the 3rd Q4. We sold in total approximately $10,000,000,000 in market value securities or almost 30% of our AFS portfolio and over 50% of the long dated securities that were yielding less than 2%. Together these actions added $54,000,000 to 20.24 net interest income and will add about another $270,000,000 in 2025 net interest income. Revenue trends were impacted by the losses from the security sales just described.

[Clark H. I. Khayat, CFO at KeyCorp]

On an adjusted basis, revenue was up 11% sequentially and up 16% year over year with strength in both NII and fees. Expenses of $1,200,000,000 were up on an operating basis, reflecting the strong fee quarter and some charges we took to enable us to hit the ground running in 2025. I'll go into these in more detail later. On an adjusted basis, we achieved roughly 400 basis points of positive operating leverage year over year. Credit costs of $39,000,000 included $114,000,000 of net charge offs offset by a $75,000,000 loan loss reserve release.

[Clark H. I. Khayat, CFO at KeyCorp]

The release was primarily a function of lower loans, a decline in criticized loans and $25,000,000 specifically allocated to charge offs we took in the quarter. Our CET1 ratio increased to 12% and tangible book value per share increased roughly 17% year over year. Turning to Slide 5, full year 2024 EPS was impacted by the securities portfolio repositionings. Adjusted for these actions and FDIC special assessment costs, EPS was about 1.16 dollars Net interest income was down about 3.5% or the middle of the target range we provided last January. Scotiabank Investment related benefits added about 150 basis points to growth offset by an $8,000,000,000 decline in loan balances over the course of 2024 and near term impact from rate cuts late in the year.

[Clark H. I. Khayat, CFO at KeyCorp]

Our 4th quarter exit rate NII hit the $1,000,000,000 plus target that we had set at the beginning of the year even after adjusting for Scotiabank impacts. Adjusted fees were up 7%, meaningfully better than the 5% plus guide we provided at the start of the year as Investment Banking had its 2nd best year ever. Commercial mortgage servicing, wealth and commercial payments also posted strong results. Expenses were up almost 3% compared to our original guidance of flat to up 2% primarily due to the strong fee environment and the additional expenses we noted. Credit costs improved reflecting allowance releases this year versus builds in 2023 and net charge offs were 41 basis points at the high end of our original range of 30 basis points to 40 basis points due in part to the lower loan denominator.

[Clark H. I. Khayat, CFO at KeyCorp]

Moving to the balance sheet on Slide 6. Average loans declined 1.4% sequentially and ended the quarter just north of $104,000,000,000 The decline reflects tepid client demand, active capital markets, our disciplined approach as to what we're willing to put on the balance sheet and the intentional runoff of low yielding consumer loans as they pay down and mature. As we've mentioned before, our business model provides clients with the best execution capabilities whether it's on or off our balance sheet. Quarterly we raised $54,000,000,000 of capital for our clients. As Chris mentioned, had a very strong quarter of investment banking fees.

[Clark H. I. Khayat, CFO at KeyCorp]

I believe 12% of the capital we raised in the quarter went to our balance sheet. On Slide 7, average deposits increased 1.3 percent sequentially to nearly $150,000,000,000 reflecting growth across both consumer and commercial deposits. Client deposits were up 4% year over year. On a reported basis, non interest bearing deposits remained at 19% of total deposits. Similarly, when adjusted for the non interest bearing deposits in our hybrid accounts, that percentage remained stable at approximately 23%.

[Clark H. I. Khayat, CFO at KeyCorp]

Deposit cost declined by 21 basis points with interest bearing cost decreasing by 25 basis points during the quarter. Deposit betas have been stronger than expected reaching 40% through the Q4 and closer to 45% through the month of December. Slide 8 provides drivers of net interest income in the NIM this quarter. Taxable equivalent net interest income was up 10% and the net interest margin increased 24 basis points from the prior quarter. While the increase was driven largely by the Scotiabank investment and related securities repositioning, we were able to mitigate near term impact from Fed rate cuts and lower loans with continued client deposit growth momentum, higher deposit beta and other funding optimization initiatives.

[Clark H. I. Khayat, CFO at KeyCorp]

Overall interest bearing liabilities declined by 35 basis points this quarter. Turning to Slide 9, reported non interest income was negative due to the securities losses. Adjusting for this, non interest income was up 18% year over year. Investment banking and debt placement fees increased $85,000,000 up over 60% from the prior year. Syndications and M and A fees drove most of the increase while DCM, ECM and commercial mortgage activity all grew nicely as well.

[Clark H. I. Khayat, CFO at KeyCorp]

Elsewhere, commercial mortgage servicing fees grew over 40% year on year and wealth management fee grew 8% perfecting strong business momentum in these areas. As of twelvethirty one, we serviced over $700,000,000,000 of loans in our commercial servicing business. In our wealth business, assets under management grew to another record level of $61,400,000,000 On Slide 10, 4th quarter non interest expenses were $1,200,000,000 up 12% both sequentially and year over year adjusting for selected items in the year ago quarter. Versus the year ago quarter, growth was driven by higher incentive and stock based compensation, reflecting the strong capital markets activity, a higher level of investment spend this year and some unusually elevated other expenses this quarter. Sequentially, the increase was driven by higher compensation related to the strong fee environment, investment spend, market and employee benefits cost and some seasonal and miscellaneous other expenses.

[Clark H. I. Khayat, CFO at KeyCorp]

The bottom right of the page, we provide the primary drivers of the roughly $50,000,000 of unusually elevated expenses in the quarter that Chris referenced earlier. We would not expect those elevated expenses in 2025 and therefore I would not use the 4th quarter non interest expense run rate as a guide for the year. I'll cover this in more detail and guidance shortly, but as we've said, we will remain very disciplined on expense management efforts throughout 2025. Shown on Slide 11, credit quality is stable to improving. Net charge offs were $114,000,000 down 26% sequentially or an annualized 43 basis points on average loans.

[Clark H. I. Khayat, CFO at KeyCorp]

Nonperforming assets were up a modest 4% sequentially and remain low at 74 basis points of loans. We believe NPAs are peaking and expect them to decline by mid-twenty 25 assuming no material adverse changes in the macro environment. Criticized loans declined by 7% in 4Q with broad based improvements across C and I and commercial real estate. Credit migration across the entire portfolio improved for a 4th consecutive quarter and is back to the levels of 2 years ago. We expect criticized loans will continue to decline from here as tailwinds from recent rate cuts are not yet reflected in clients' financial statements.

[Clark H. I. Khayat, CFO at KeyCorp]

Turning to Slide 12, our CET1 ratio reached 12% as of December 31 and our March CET1 ratio, which includes unrealized AFS C1 ratio, which includes unrealized AFS and pension losses improved to 9.8%, both of which we believe are at or near the top of our peer group. Our tangible common equity ratio also improved to north of 7%. Slide 13 provides our outlook for full year 2025 relative to 2024. Ranges are shown on an operating basis. We expect average loans to be down 2% to 5% with year end 2025 balances flat to where they ended 2024.

[Clark H. I. Khayat, CFO at KeyCorp]

Just a reminder that the down 2% to 5% is a measure of full year average loans, not a reduction from the end of 2024. That is within this guide, we expect consumer loans to decline by approximately $3,000,000,000 over the course of 2025, offset by growth in commercial loans. Net interest income is expected to be up roughly 20% and for a second straight year to be up north of 10% on a 4th quarter to 4th quarter exit rate basis. We expect NIM to be 2.7% or better by Q4. We expect non interest income to be up at least 5% with upside of capital markets conditions remain constructive.

[Clark H. I. Khayat, CFO at KeyCorp]

We expect expenses to be up 3% to 5% off this year's $4,500,000,000 depending on the fee environment and we remain committed to achieving fee based operating leverage this year, meaning on a percentage basis fee income should grow faster than expenses. We expect the full year net charge off ratio to be in the 40 to 45 basis point range or stable to 4th quarter levels with NPAs and criticized loans improving over the course of the year. Finally, we expect the tax rate to be 21% to 22% or 23% to 24% on a taxable equivalent basis reflecting the expected higher level of earnings and some uptick in state tax rates. Finally, on Slide 14, we lay out the drivers behind our 20% growth expectations for net interest income 2025 and 10% plus growth expectations from Q4 to Q4. Our assumptions are conservative relative to this past Friday's forward curve and that we have assumed 2 rate cuts in 2025, 1 in May and 1 in December.

[Clark H. I. Khayat, CFO at KeyCorp]

You can see over half of the growth comes from the Scotiabank related actions and amortization from swaps we terminated in late 2023 and another good chunk comes from ongoing fixed rate assets and swaps repricing. Given the structural nature of much of this, we have a high degree of confidence it will materialize. Primary swing factors related to the degree to which we can drive quality, commercial loan growth this year and continue to manage deposit betas as well as the shape of the yield curve. And if our clients continue to view the capital markets as a better option to fund their growth and bank debt, we're fortunate to have strong debt placement capabilities as a key and we would monetize these relationships through fees, not net interest income this year as we did this past year. With that, I'll now turn the call back to the operator to provide instructions for the Q and A portion of our call.

[Clark H. I. Khayat, CFO at KeyCorp]

Operator?

[Operator]

Thank you. We will now begin the question and answer Our Our first question today comes from John Pancari with Evercore ISI. John, please go ahead.

[John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI]

Good morning. Good morning. Just want to get a little more color on your morning. Just want to get a little more color on the 20% NII outlook. You maintained it despite completing the Bank of Nova Scotia stake earlier plus the steeper curve.

[John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI]

So and I appreciate the walk that you gave, but can you give a little bit more color around the rationale in keeping that 20%? I know you alluded to that your assumptions at least around the Fed could be conservative. Is there any other conservativeness built into this? And where could there be upside to this expectation as you look out? Thanks.

[Clark H. I. Khayat, CFO at KeyCorp]

Sure. Thanks, John. So let me just for the benefit of everybody maybe go through the walk one more time, just so we're all on the same page, which would be Slide 14. If you just go kind of bucket by bucket in the waterfall, you have a big chunk that's just the full year incremental pickup from the securities repositioning and Scotiabank investment. Similarly, on the cash flow swaps we terminated back in October of 2023, you get the full year increment there as well.

[Clark H. I. Khayat, CFO at KeyCorp]

And then in the fixed asset repricing and swap bucket, you have the full year incremental impact of the U. S. Treasuries that matured last year. You have about $5,000,000,000 plus of cash flows swaps that will mature this year at about 1.8%. We put some other forward starters on that come in later this year throughout the year at about 3.8%.

[Clark H. I. Khayat, CFO at KeyCorp]

And then you have the reinvestments on cash flows out the investment portfolio, which you referenced will come in potentially at a higher rate. All of that we feel like it's not fully baked, but it's pretty well understood with some plus or minus in there. The last two pieces really are the business activity component. So as we mentioned, we'll continue to remix the loan portfolio in a quality commercial loans away from consumer fixed rate loans. We'll continue to grow quality customer deposits and manage those betas and deposit costs.

[Clark H. I. Khayat, CFO at KeyCorp]

And then we've got some ability to optimize other liability costs as we move through the year. And

[Clark H. I. Khayat, CFO at KeyCorp]

just as

[Clark H. I. Khayat, CFO at KeyCorp]

a reminder on that, 4th quarter deposit costs in total down 21 basis points, interest bearing deposits down 25 and interest bearing liabilities in total down 35. So we've continued to pull that lever where we can. And then the last piece there is just the full year impact of the size of the balance sheet on average relative to 2024 and the rate associated rate impacts with that. So as we noted, really the factors here are going to be around loan growth and the business activity between loans, loan balances, deposit and pricing on deposits. So I've said, we've worked really hard to get our balance sheet to a more resilient place here.

[Clark H. I. Khayat, CFO at KeyCorp]

We believe today we're fairly neutral to rates and we can effectively manage through a variety of rate environments. That said, good question there of why not more than 20. If we go back to September when we did the first repositioning and through the Q3 call, we have had some things lean to the positive as you noted, namely fewer cuts or conversely higher reinvestment rates, and having closed that second tranche a bit earlier than we planned, meaning we get the 2nd portfolio trade done in 2024 and coming into 2025 clean. The counter to that really is starting loan balances. So we're down about $1,500,000,000 in average loans from Q3.

[Clark H. I. Khayat, CFO at KeyCorp]

We would have expected that to be close to flat. So that pulls through the full year. As I mentioned though, I think we're in very good shape to manage through a range of rate scenarios and we're looking to support client loan demand. If we can grow commercial loans as planned, we will be in good shape relative to that 20% and our NIM should get close to that 2.8% level by year end. If we see stronger loan demand, we could and we can obviously support that, there could be some upside.

[Clark H. I. Khayat, CFO at KeyCorp]

But the reality is the industry has been waiting for that loan demand to manifest now for several quarters. And if it doesn't, we'll have other levers to pull to make sure we can hit the 20%. Lastly, the environment right now is still a bit uncertain despite improving client optimism, which I'm sure Chris will touch on. And we've got a new administration take seat here in the last 24 hours. That administration appears to be getting to work very quickly.

[Clark H. I. Khayat, CFO at KeyCorp]

So I think we'll all need a little bit of time to understand the moves and let the market digest them. But I'd say the short story is we're very confident in this guide and we think we're well situated take advantage of the market as it evolves.

[John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI]

Thanks, Clark. I appreciate the color. I guess just related to that, if you can elaborate a little bit more on your loan growth assumptions. I believe you had indicated implies about flat on an EOP basis, correct me if I'm wrong there. But and you're not

[John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI]

the first to take a

[John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI]

more conservative approach in guiding given the uncertain loan demand backdrop. But I wanted to see if you can give a little bit more color what you're seeing in terms of commercial borrowing activity and where the levers are there? Thanks.

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. So I'll hit a couple probably numbers here and then I'll let Chris provide some kind of qualitative client feedback. So we did see commercial loans stabilize and actually even tick up a bit at the end of the Q4. You're right on an end of period loan kind of flattish through the year. Just remember underneath that $3,000,000,000 of consumer loan runoff and about a 2% to 4% increase in the commercial loan portfolio.

[Clark H. I. Khayat, CFO at KeyCorp]

So I think relative to others that's fairly consistent on the commercial loan side. And again, Chris will touch on this. I'm sure the pipelines continue to be very robust, and it's really just a question of pull through at this point.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Sure. Thanks for the question, John. So it's interesting. We're out talking to our clients all the time. Most recently, we did a survey of about 700 of our middle market clients.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

80% of them said that they were very confident in their growth prospects. So that's all good. What we haven't seen yet is people really making investments in property, plant and equipment. And I think they're on the front edge of that right now. As you know, there's about an 18 month lag when you make investments like that.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

And I think people wanted to see what the tax policy was going to be, which administration was going where which administration was going to be in power and what their policies were going to be. The other thing that I think gives us some opportunity for loan growth is utilization has been, in my mind, artificially flat at about 31%. Our typical utilization would be 35%, 36%. Every percent of utilization is worth about $700,000,000 of outstandings for us. My personal view is that the economy is actually starting to accelerate a bit.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

My personal view is also that inflation isn't necessarily under complete control yet. It's also apparent that if we do have tariff policy, there'll be people kind of buying ahead on that from an inventory perspective. I'll give you a couple of other data points. Our M and A backlog right now is about as large as it's ever been, and there's still a whole bunch of capital on the sidelines. So for all those reasons, we think we will see loan growth.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

You know, John, that here at Key, we've outgrown the H8 data on commercial loans every year with the notable exception of 2023 where we were actually shrinking our RWAs. So the opportunity isn't there yet, but the fact that we have more clients than ever and we're having more discussion with more clients than ever, I'm confident that when it's there to be had, we'll get it.

[John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI]

Thanks, Chris. Appreciate the detail.

[Operator]

Our next question comes from Ebrahim Poonwala with Bank of America Merrill Lynch. Please go ahead.

[Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch]

Hey, good morning.

[Clark H. I. Khayat, CFO at KeyCorp]

Hey, Eran. Good morning.

[Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch]

Good morning. I just wanted to follow-up, Chris, I think regarding this as we think about pickup in M and A, we are seeing some large transactions being announced despite whatever the policy uncertainty is still prevailing. Given kind of you look at both these businesses and understand them extremely well, give us any historical correlation where you should think about Can M and A pick up without a pickup in lending demand, customers taking on more leverage, understanding that it may or may not come on bank balance sheets go towards capital markets. But I'm just wondering if we get a pickup in M and A when we hear your statement around the pipelines being as strong as they've ever been, should that imply that if M and A picks up, loan demand has to pick up?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

It does, Ebrahim, to some degree. And obviously, there's a lot of stock for stock deals. No question about that. But keep in mind what a huge force the private equity market is and how delayed they are in actually participating with $1,000,000,000,000 on the sideline. Yes, there'll be less leverage, but there will still be leverage.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

And so, there's no question that a robust M and A market is good for lending because usually there's large deals and out of those large deals spawn smaller deals. And so it's very good for the lending ecosystem to have a robust M and A environment.

[Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch]

Got it. And maybe one for you, Clark. Sorry if I missed it, if you gave a specific guidance in terms of deposit growth. Give us a sense of what you're doing on the funding side on deposits. Is there still some remix that we should think about?

[Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch]

And how should we think about just the average size of the balance sheet in terms of average earning assets relative to what you reported for Q4? Thank you.

[Clark H. I. Khayat, CFO at KeyCorp]

Sure. So we continue, I think, do a very good job with customers on the deposit side, both balances and pricing. We'd expect as we go through the year for that to be stable to slightly up with continued client deposit growth. So we'll continue to remix out of brokered where it makes sense, which we've been doing as you know now for several quarters. Some of that also will depend on where the loan book goes and just the overall size of the balance sheet.

[Clark H. I. Khayat, CFO at KeyCorp]

So again, continue to feel really good about our primacy focus and how that's translating to engagement with clients, balances and again overall pricing on those deposits.

[Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch]

Got it. And if you don't mind clarifying just average earning assets, how we should think about that trending from here?

[Clark H. I. Khayat, CFO at KeyCorp]

I'd expect it to be relatively flat throughout the year.

[Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch]

Good. Thanks for taking my questions.

[Clark H. I. Khayat, CFO at KeyCorp]

Yes.

[Operator]

Our next question comes from Bill Carcache with Wolfe Research. Please go ahead, Bill.

[Bill Carcache, Equity Research Analyst at Wolfe Research]

Thank you. Good morning, Chris and Clark. Chris, you've talked in the past about an operating environment where you envision key balance sheeting less risk and focusing more on generating fee income in your role as sort of a credit facilitator for your clients. Is that a fair characterization? And maybe if you could just update us on how you're thinking about the impact of a more pro growth administration?

[Bill Carcache, Equity Research Analyst at Wolfe Research]

Just trying to think high level about how to think about the trajectory of your fee income mix over time given the investments that you're making in payments, wealth management, investment banking and over time do those investments sort of affect that sort of, I guess remixing?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Sure. First of all, thanks for the question, Bill. We're about 60% net interest income, 40% non interest income. And I actually like that mix. What I want to make sure we do is grow both sides of that equation.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

There's no question though that depending on where we are in the cycle, you'll see us leaning in one direction or the other. Right now, with all these markets being sort of flashing green and wide open, we can do a better job of serving our good clients by actually raising capital elsewhere. When the markets get a little choppy is where I think you'll see us really serve our clients and our prospects by growing our balance sheet disproportionately. To the larger part of your question, I think as I travel around and talk to our customers and our clients, I think people are feeling really good about a new administration. I think people think that the regulatory environment is going to improve.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Specifically, as it relates to our business, the regulatory environment around M and A. As you know, it's been very challenging to get deals approved. And I'm not speaking of the banking sector, I'm speaking of our M and A business. And I think that will I think there'll be a pretty significant unlock there. So I think people are optimistic on the regulatory front that we'll be able to not only do more, but do more in a way that's faster.

[Bill Carcache, Equity Research Analyst at Wolfe Research]

That's really helpful, Chris. Thank you. And if I may follow-up, Clark, on your comments around being able to generate greater fee income growth, to the extent your clients continue to take advantage of tight credit spreads and fund themselves via capital markets. Do you think we'll need to see I guess to what extent do you think we'll need to see credit spreads widen before banks broadly and key more specifically see a notable uptick in loan growth given as you mentioned we've been waiting for a long time sort of yet to manifest?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. So look one maybe just one clarification there, which I know you know, but I think it's just worth stating. Our goal when we serve clients is to find the best landing spot for them, whether it's our balance sheet or the capital markets. When the capital markets get moving like they were in the Q4, we only put 12% of that capital we raised on the balance sheet, we'll put them into the capital markets and we're happy to continue to serve them. I think importantly, and this is why you hear us talk about so much deposits and payments, We continue to get that business even if we're not getting the loan.

[Clark H. I. Khayat, CFO at KeyCorp]

The other thing I would say is in my time here at Key, which is going on kind of 12, 13 years, the one thing, as Chris noted earlier, that I've seen us do consistently with the noted exception we already raised is to grow quality commercial loans when they're available. So if the bank market is out there and it's the right thing for clients, I have confidence we will build the loan book. But if in the near term, the capital markets are the most advantageous place for clients, that's what our business model is and that's what we'll continue to do.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

And Bill, the only thing I would add, where banks, I believe, always will have an advantage, whether it's the private capital markets or the public debt markets, is banks are a lot more flexible. And when things get choppy and when spreads start to blow out and structures change, that's when I think clients and prospects really go to their banks. And I think that's when we as an industry have an opportunity to really serve our customers.

[Bill Carcache, Equity Research Analyst at Wolfe Research]

Thanks. Chris and Clark, very helpful. I appreciate you taking my questions.

[Operator]

Yes. Our next question comes from Manan Ghazalia with Morgan Stanley. Please go ahead. Your line is now open.

[Clark H. I. Khayat, CFO at KeyCorp]

Hi, good morning. Hi, good morning.

[Manan Gosalia, Equity Analyst at Morgan Stanley]

Can you talk about your ability and willingness to do more securities repositioning here? Given that CET1 including AOCI is close to 10%, you're not you're going to be accreting more capital from here. AOCI impacts are coming down, loan growth is going to be flat. Why not do more on the securities repositioning front?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Hi, it's Chris.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

So we're constantly looking at what's out there in the marketplace and what we can do around the edges. And we've done a bunch of those things and we'll probably continue to look at those. But in terms of major securities repositioning, you're not going to see us do something of the order of magnitude that we did either in the Q3 or Q4.

[Manan Gosalia, Equity Analyst at Morgan Stanley]

Got it. Is there a CET1 ratio including AOCI that you're targeting that you don't want to go below?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

There's not yet. And the reason I say that is, as you know, the capital rules are not finalized. Obviously, we have a lot of capital right now and we'll be constantly looking at what we think the optimal level of capital is. But we'll come out with new targets after the rules the capital rules are finalized.

[Manan Gosalia, Equity Analyst at Morgan Stanley]

Got it. And maybe if I can just follow-up on the securities question. I think you mentioned about 50% of long dated securities are currently yielding well, you've already sold about 50% of long dated securities yielding less than 2 percent. Is there a large chunk of that remaining 50% that matures in more than 2 years from here?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes, I don't have the exact percentage in front of me, but there is some component of that that is going to still take some time to work through.

[Manan Gosalia, Equity Analyst at Morgan Stanley]

Got it. Thank you.

[Clark H. I. Khayat, CFO at KeyCorp]

Sure.

[Operator]

The next question comes from Matthew O'Connor with Deutsche Bank. Matthew, please go ahead.

[Matthew O'Connor, Analyst at Deutsche Bank]

Good morning. First, just a quick clarification. Park, I think I heard you mention the NIM could reach 2.8% in the 4th quarter if loan growth tracks what you're expecting. But I think you had put Q7 in the deck. Maybe I misheard, but just clarifying that.

[Matthew O'Connor, Analyst at Deutsche Bank]

Thanks.

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. Clarification is, I believe I said or intended to say we'll approach the 2.8, which is consistent with the 2.7 plus. I think if we get more loan growth in plan, we'd have the opportunity obviously to get closer.

[Matthew O'Connor, Analyst at Deutsche Bank]

Okay. That's helpful. And then just separately kind of bigger picture, I know a lot of focus on the capital and the loan growth. But just conceptually, Key went from a bank that didn't have as much capital as you wanted, had the RWA diet, had to pull back on lending, and that impacted some of your fee categories. Like, how do you get the company kind of more front footed like, hey, we've got all this capital, we've got more than peers, let's kind of restart some of these relationships that maybe have been on pause.

[Matthew O'Connor, Analyst at Deutsche Bank]

How do you just mobilize people internally? How do you communicate that to customers now that you're so strongly positioned in such a competitive environment? Thanks.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Sure, Matt. So that process is well underway. As you know, even when we were going through our shrinking of RWAs, we were investing heavily in the business, investing heavily in front end people, focusing on what we called our asset light businesses, which were deposits and payments, our wealth business and our investment banking business. The RWAs that we were able to shed, some of them actually was just recategorization. So those didn't impact anyone.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

And the other RWAs that we were able to free up actually were non relationship clients. So we've been out there for some time sending the message to the troops. They're out there aggressively in the market. We hired a team in Chicago. We hired a team in Southern California.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

They're off and running. So it's a great question and it's one I've obviously been very focused on because when you make changes like that, you've got to make sure that you communicate them. And we've spent a ton of time out in the field making sure our team is engaged and out there doing what we're capable of.

[Matthew O'Connor, Analyst at Deutsche Bank]

Okay. And then just when you put that all together, how do you think about your commercial loan growth versus the Obviously, it could fluctuate quarter to quarter, but as you think out

[Matthew O'Connor, Analyst at Deutsche Bank]

over

[Matthew O'Connor, Analyst at Deutsche Bank]

the next 4, 6, 8 quarters, how would you peg your growth to Pascash?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Sure. Over the many years, and you know this, Matt, because you've been following us for all these years, we've been on commercial loan growth, we've been an outperformer to the I think every single year with the notable exception of 2023, which was specifically a focus on shrinking the RWAs. We expect our team to outperform the H8 from a commercial loan perspective and that's what we talked to them about.

[Matthew O'Connor, Analyst at Deutsche Bank]

Okay. Thank you very much.

[Operator]

Sure. The next question comes from Mike Mayo with Wells Fargo. Mike, please go ahead.

[Mike Mayo, Analyst at Wells Fargo]

Hi. I think I ask this every call. I mean, I get the sense you guys don't care if it's you serve your clients through capital markets or through lending, whatever the client wants is what you'll do. And so maybe if NII does a little bit worse and capital markets do better, you're just completely fine with that. Is that a fair statement?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Yes, Mike, you're spot on. I mean, our we feel really fortunate that we have a platform that we can serve our clients wherever they can be best served. And we feel really strongly that that's what we do.

[Mike Mayo, Analyst at Wells Fargo]

What percent of your middle market client base has access to capital markets? And how much do you think that impacts your loan growth?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

I don't have that number off the top of my head, but our middle mark I talked about these 700 middle market customers that we surveyed. I can tell you that they are all called on by our capital markets people because they're all in our industry verticals. The number of middle market companies that actually access the capital markets is probably a number that's closer in any given year, is probably closer to 20% to 25%.

[Mike Mayo, Analyst at Wells Fargo]

Okay. And if you only had one rate cut instead of 2, your guide for up 20% in NII would go to

[Mike Mayo, Analyst at Wells Fargo]

up what roughly?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. It's not going to move a ton, Mike, because that second cut was in December. So that's not going to carry a huge impact to the full year.

[Mike Mayo, Analyst at Wells Fargo]

And Clark, just correct me if I'm wrong, I think on this call you said about 20% higher for 2025 for NII, and I think your guide was 20% with the plus sign. Did I say that wrong? And it just and I know there's a lot of attention on one line item and this one line item might be a little bit weaker and Investment Banking might be a lot stronger, but just to clarify that.

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. So lots of confidence in 20% above full year 2024, but plus I think maybe Mike you might be confusing Kim in, we think 10% plus Q4 to Q4. So we'd expect 2025 Q4 NII to be in excess of 10% higher than 2024 Q4.

[Mike Mayo, Analyst at Wells Fargo]

Great. And then separately, Chris, the Board on December 30, the compensation committee granted a special performance award to the named executive officers to increase stock ownership, help retention and help you drive value from Scotiabank. And I'm just wondering, right now with the Board besides this, considers you valuable. I mean, you're the 3rd bank in the series of a few months along with Goldman Sachs, just last week or so and then Truist a few months ago, doing the what I call these a double bonus, maybe there's another name for that. I just wonder why what is this competition?

[Mike Mayo, Analyst at Wells Fargo]

What does the Board see in terms of competition and the need for Key to retain the talent? What's happening there? Thanks.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Sure. So first of all, just to state the obvious, obviously, I have zero impact on any of my compensation that's exclusively handled by our CNO committee made up of independent directors in consultation with the rest of the independent directors. So I would refer you to the 8 ks, but what was mentioned in the 8 ks, which I think is important, is this notion of retention, and you touched on it. And I think the Board recognizes that we, Key, have worked really hard to put ourselves in a position where we've got a great runway in front of us, 25%, 26%. We talked about it throughout this call.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

And I think the Board wanted to make sure that the team was on the field, so to speak. Having said that, as you know, our proxy will come out in the not too distant future, and I'd be happy to have our team walk you through it when it comes out. Thanks for the question.

[Mike Mayo, Analyst at Wells Fargo]

That'd be great. Thank you.

[Operator]

The next question comes from Erika Najarian with UBS. Erika, please go ahead. Thank you. First question is just

[Erika Najarian, Equity Research Analyst at UBS Group]

a clarification question. What Clark deposit beta are you assuming in that up 20% NII guide?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. So, Erica, nice to hear from you. We finished the year 4th quarter 40 percent beta, got closer to 45 at the end of the quarter. And we would expect to see mid-40s to high-40s throughout the year. So approaching a 50 beta as we go through the year.

[Erika Najarian, Equity Research Analyst at UBS Group]

Got it. And the next question is for Chris. And I guess I'm just going to take a step back. I feel like now you have a 12% CET1. Maybe I feel like the questions are a little misdirected.

[Erika Najarian, Equity Research Analyst at UBS Group]

I feel like a larger company won't give you capital just for you guys to fix balance sheet decisions that were made in the past by a previous management team and buy back stock, right? And so the environment is what it is and the consumer book is doing what it's doing. But I guess I'm just wondering, is there an appetite for more aggressively adding talent? I think in your prepared remarks, you talked about adding wealth managers. But given that you have all this capital and given that there's so much in your balance sheet that's a natural cure to your net interest income, I'm wondering if there's an appetite again, I'm not going to ask you the deal question, but if there's an appetite to be more aggressive at adding commercial bankers and using this capital for really like forward thinking on growth?

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Sure. Well, first of all, thank you for the question. And I'm really proud of the fact that we invested all the way through sort of the turbulence of 'twenty two and 'twenty three. But we are going to absolutely, Erica, continue to invest. I mentioned in my opening remarks, we had hired many, many wealth advisors during that period of time.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

We're going to continue to grow that business. That's one of our businesses. I also mentioned we're going to grow our investment banking platform by 10%. We also have invested heavily in our technology platform. I mentioned the migration to the cloud.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

We've basically every year we've replaced 2 core systems to the point now where we only have a couple. So yes, we will continue to invest in the business. We'll continue to hire groups of people. We'll also continue to look at what I call bolt on acquisitions. When you're basically set up by industry vertical, It gives you opportunities to really focus on adjacencies to those verticals and you'll see us work on that as well.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Does that answer your question?

[Operator]

It does. Thank you so much.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Thank you, Erica.

[Operator]

Our next question comes from Brian Foran with Truist. Brian, please go ahead.

[Brian Foran, Managing Director at Truist Securities]

Hey, just a quick one, a couple of quick ones. When you kind of talked about 2.7%, maybe even 2.8% on NIM, can you just remind us where you see that in terms of a longer term normalized range? Is that at the bottom of the range? Or I think in the past you've talked about up to 3% or I forget the exact wording, but as we think about 2016, 27%, what would you deem as a kind of normalized NIM range?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes, good question. Look, I think as we get into 'twenty six and beyond, there's no reason why we wouldn't be at 3 or maybe even better as the balance sheet continues to turn over a little bit.

[Brian Foran, Managing Director at Truist Securities]

3 or better even in 2026?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes, I think we'll yes, we should get to something 3 or better at sometime in 2026. I'm not sure exactly when during that time, but obviously it depends on where the market goes, shape of the yield curve and other macro factors. But all other things equal, I think as we progress through 2025 and get into 26, we should see hitting 3% NIM at some point in that timeframe.

[Brian Foran, Managing Director at Truist Securities]

Okay. And then just as we model out loan growth, is the runoff of consumer over in 2025 or should we think about some more in 2016 beyond?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. I mean, look, the vast portion of that consumer book is 1st lien mortgage. There's some student lending in there. It's all rate sensitive. So as rates come down, you can see that refinance.

[Clark H. I. Khayat, CFO at KeyCorp]

At that point, we'll continue to support clients in refinancing them. But you'd continue to see that I think come off structurally in the near term. Now I do think over time consumer lending is an important element to the balance sheet. We're not at the moment leaning into that, but I would expect that we will do so over time whether it's other products like personal lending or things like that. But we're continuing to focus on relationship lending, particularly in that space.

[Clark H. I. Khayat, CFO at KeyCorp]

There's just not a lot of that happening at the moment.

[Brian Foran, Managing Director at Truist Securities]

Okay. Thank you so much.

[Clark H. I. Khayat, CFO at KeyCorp]

Sure.

[Operator]

The next question comes from Gerard Cassidy with RBC. Please go ahead.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Hi, good morning, everyone. This is Thomas Leddy standing in for Gerard. Key had a reserve release in 2024 in 2025 guidance for NCOs, is 40 to 45 bps are relatively flat from current levels. With this in mind, should we expect to see further releasing in 2025?

[Clark H. I. Khayat, CFO at KeyCorp]

Hey, Thomas, this is Clark. Yes, look, I think we expect this to be the peak on some of the credit metrics we'd expect again given constructive macro economy to see improvement throughout the year. I don't think I'd expect to see massive reserve releases, but I think as we go through the year, you could certainly see kind of plus or minus some things based on, again, how the portfolio shakes out, but everything we're looking at now makes us feel like the book is stable to improving throughout 2025.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Okay. That's helpful. And then just quickly on C and I loans, it looked like period end loans ended this quarter a little bit higher than last. Can you give us some color on what you're seeing in the C and I book?

[Clark H. I. Khayat, CFO at KeyCorp]

Yes. As I said, we did see a little bit of stabilization and a slight pickup through the end of the year. I mean, the tough part, Thomas, is we are seeing great pipelines. We are having great conversations with clients. That has been true now for a couple of quarters.

[Clark H. I. Khayat, CFO at KeyCorp]

So we just need to see that activity hit. And as Chris mentioned, we continue to see things like utilization sort of sit at relatively historic low levels. So everything we're hearing and seeing would tell us to expect it to grow, but until it really starts to happen consistently, it's hard to call.

[Gerard Cassidy, Managing Director at RBC Capital Markets]

Understood. Okay. Thank you. That's helpful. And thank you for taking my questions.

[Clark H. I. Khayat, CFO at KeyCorp]

Yes.

[Operator]

Those are all the questions we have for today. So I'll turn the call back to CEO, Chris Gorman, for closing remarks.

[Christopher M. Gorman, Chairman & CEO at KeyCorp]

Well, thank you, Emily, and thank you all for participating in our conference call. If anyone has any follow-up questions, please feel free to reach out to our IR team. Thank you so much. Have a good day all. Goodbye.

[Operator]

Thank you everyone for joining us today. This concludes our call and you may now disconnect your lines.

Participants

Executives

• Brian Mauney, Director of Investor Relations
• Christopher M. Gorman, Chairman & CEO
• Clark H. I. Khayat, CFO

Analysts

• John Pancari, Senior Managing Director & Senior Research Analyst at Evercore ISI
• Ebrahim Poonawala, Managing Director - Head of North American Banks Research at Bank of America Merrill Lynch
• Bill Carcache, Equity Research Analyst at Wolfe Research
• Manan Gosalia, Equity Analyst at Morgan Stanley
• Matthew O'Connor, Analyst at Deutsche Bank
• Mike Mayo, Analyst at Wells Fargo
• Erika Najarian, Equity Research Analyst at UBS Group
• Brian Foran, Managing Director at Truist Securities
• Gerard Cassidy, Managing Director at RBC Capital Markets