Rimini Street (NASDAQ:RMNI) (NASDAQ: RMNI) is a global provider of enterprise software support and maintenance services. The company delivers cost-effective, third-party support for major enterprise resource planning (ERP), database and analytics, and middleware applications from leading vendors such as Oracle and SAP. Rimini Street’s services are designed to reduce total cost of ownership and extend the lifecycle of deployed software, offering customers an alternative to vendor-provided maintenance contracts.
The company’s core offerings include 24/7 enterprise software support, priority service-level agreements, and technical support provided by experienced engineers. In addition to reactive issue resolution, Rimini Street provides proactive monitoring, security and compliance updates, performance tuning, and legal and regulatory support. Its service model emphasizes personalized attention, with dedicated support teams that work closely with clients to understand their business processes and deliver tailored solutions.
Founded in 2005 by industry veteran Seth Ravin, Rimini Street is headquartered in Las Vegas, Nevada, and maintains offices across North America, Europe, Asia Pacific and Latin America. Over the years, the company has served thousands of clients across various industries, including manufacturing, financial services, healthcare and retail. Its global presence enables Rimini Street to support multinational organizations with localized expertise and round-the-clock coverage.
Rimini Street is led by President and Chief Executive Officer Susanna Lo, who brings extensive experience in enterprise software and customer success. The company’s executive team and board of directors combine backgrounds in technology, finance and global operations, guiding Rimini Street’s growth strategy and commitment to high-quality client service. Through its innovative support model, Rimini Street continues to challenge traditional vendor maintenance paradigms and drive value for enterprise customers worldwide.
