Ringcentral (NYSE:RNG) is a leading provider of cloud-based communications and collaboration solutions designed to streamline business interactions across voice, video, messaging and customer engagement channels. The company’s flagship platform, RingCentral MVP (Message, Video and Phone), integrates enterprise-grade telephony with team messaging and video conferencing, enabling organizations to consolidate disparate communication tools into a single, unified experience. In addition, RingCentral offers a cloud contact center solution that equips customer service teams with omnichannel routing, analytics and workforce optimization capabilities.
Founded in 1999 by Vlad Shmunis and headquartered in Belmont, California, RingCentral has evolved from a hosted VoIP provider into a comprehensive global communications platform. The company has pursued strategic acquisitions—such as Dimelo for digital customer service and DeepAffects for AI-driven conversational analytics—to enhance its product suite and expand its footprint in rapidly growing markets. RingCentral launched its initial public offering in 2013 and has since maintained a focus on innovation and integration.
RingCentral’s solutions serve a diverse customer base spanning small and mid-sized businesses, as well as large enterprises across industries such as financial services, healthcare and retail. The company’s services are available in North America, Europe, Asia Pacific and Latin America, supported by a network of data centers and a global partner ecosystem. RingCentral’s open platform architecture also enables seamless integration with leading business applications, including Salesforce, Microsoft 365, Google Workspace and hundreds of other popular tools.
Under the leadership of founder and Chief Executive Officer Vlad Shmunis, alongside Chief Financial Officer David Sipes and a seasoned executive team, RingCentral continues to invest in product development, customer success and international expansion. By leveraging a cloud-native approach, the company aims to empower organizations worldwide with flexible, scalable communications that adapt to evolving workplace dynamics.
