ALJ Regional Holdings, Inc. provides call center, back-office, staffing, and toll collection services to government and commercial clients in the healthcare, utility, consumer goods, toll, and transportation industries in the United States. It operates through three segments: Faneuil, Carpets, and Phoenix. The Faneuil segment offers customer contact centers, fulfillment operations, and information technology services, as well as manual and electronic toll collection, violation processing, and medical device tracking services. This segment also provides customer relationship management; billing, payment, and claims processing; data entry; document management; operational expertise; workforce and support analytics; quality assurance; and system support and maintenance services. The Carpets segment engages in the retail of floor coverings, including carpets, hardwood, laminates, tiles, ceramic, granite, quartz, piedrafina, porcelain, natural stone, vinyl planks and tiles, and area rugs, as well as specialty flooring comprising bamboo, leather, cork, and large format tiles to home builders, and commercial and retail customers. This segment also offers countertop and surrounds primarily for bathrooms and kitchens; kitchen, bathroom, and garage cabinets; closet and closet organizers; and window coverings comprising blinds, shutters, and shades, as well as stone and solid surface fabrication services. The Phoenix segment manufactures book components; educational materials and related products; heavily illustrated books; and specialty commercial products. This segment also provides printing and packaging solutions for the beauty, fragrance, and cosmetic and consumer-packaged goods markets. The company was formerly known as YouthStream Media Networks, Inc. and changed its name to ALJ Regional Holdings, Inc. in October 2006. ALJ Regional Holdings, Inc. was founded in 1995 and is based in New York, New York.
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