Capita PLC (OTCMKTS: CTAGF) is a leading provider of business process outsourcing (BPO) and professional services, headquartered in London, UK. Founded in 1984, the company has grown to offer a broad range of services including customer management, HR and payroll solutions, IT consulting, digital transformation, and marketing support. These offerings are designed to streamline operational processes, reduce costs, and enhance service delivery for both public sector agencies and private enterprises.
Capita serves a diverse client base spanning government bodies, local authorities, telecom operators, financial institutions, and healthcare providers. In the public sector, the company administers services such as citizen contact centers, payment processing, and back-office administration. Among its private sector engagements, Capita delivers outsourced IT services, cloud solutions, and customer experience platforms that help businesses modernize their infrastructure and engage customers more effectively.
Over the years, Capita has expanded its geographic footprint across Europe, the Middle East, and select markets in Africa, establishing offices and delivery centers to support international clients. The company’s global network allows it to leverage regional expertise and deliver scalable, multi-channel solutions. Capita continues to invest in technology-led innovation, focusing on automation, data analytics, and digital platforms to drive efficiency and support the evolving needs of its clients.
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