Metro Bank, trading over the counter under the symbol MBNKF, is a UK‐based challenger bank established in 2010 by banking entrepreneurs Anthony Thomson and Vernon Hill. Headquartered in Holborn, London, the institution set out to redefine retail banking on the British high street by introducing extended hours, customer‐centric service and pet‐friendly branches. Metro Bank was the first new high street bank to launch in the UK in over 150 years, positioning itself as a modern alternative to established players.
The bank’s core activities span personal and commercial banking. On the retail side, Metro Bank offers current and savings accounts, mortgages, personal loans and credit cards, supported by mobile and online platforms. Customers benefit from features such as same-day account opening and free everyday banking services. In the commercial segment, the bank provides business current accounts, asset finance, commercial property lending and working capital facilities designed to support small and medium‐sized enterprises and mid-market corporates.
Metro Bank operates a network of customer-facing stores across London, the South East, Manchester and Birmingham, complemented by a digital channel that serves clients throughout the UK. Its “store” concept combines traditional branch services with café-style layouts, meeting rooms and extended weekend opening, aiming to deliver a community-focused banking experience.
After listing on the London Stock Exchange in 2016, Metro Bank returned to private ownership in 2021 following a takeover by a consortium led by global private equity firms. Under the leadership of CEO Daniel Frumkin and a senior management team with deep financial services expertise, Metro Bank continues to pursue growth while maintaining its commitment to customer service innovations and high-street accessibility.
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