Quadient is a global technology company specializing in solutions that streamline the flow of communications and goods. The company’s offerings span physical and digital channels, enabling businesses to manage mailing, shipping and customer interactions more effectively. Quadient serves a diverse range of industries, including financial services, insurance, healthcare, retail and logistics, helping organizations improve operational efficiency and enhance customer experience.
The company’s core business activities are organized around four key areas. Its Mailing Solutions division provides postage meters, folder-inserters and other mail-handling equipment, supported by software for tracking and meter management. In the Shipping Solutions segment, Quadient delivers parcel locker networks and shipping automation systems designed to optimize delivery workflows. The Digital and Customer Experience pillars include document composition, customer communications management platforms and customer journey mapping tools that enable personalized, omnichannel engagement.
Quadient operates in more than 90 countries through a combination of direct offices, service centers and partner networks. Its global footprint includes major markets in Europe, North America and the Asia-Pacific region. Across these geographies, Quadient maintains service hubs that offer installation, training and technical support, ensuring that clients receive localized expertise alongside its technology offerings.
Founded in 1924 under the name Neopost, the company rebranded as Quadient in 2019 to reflect its broadened focus on customer experience solutions. Headquartered in Bagneux, France, Quadient is led by an executive team with deep experience in software, logistics and automation. Under the leadership of CEO Jean-Pascal Duvieusart, the company continues to invest in research and development, with an emphasis on cloud-based services and artificial intelligence to drive further innovation in document and parcel management.
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