Pets at Home Group plc is a leading specialty pet care retailer headquartered in Handforth, Cheshire, United Kingdom. Since its founding in 1991 by Anthony Preston, the company has grown from a single store into a nationwide network serving the needs of pet owners across the UK. Through a combination of physical stores and an ecommerce platform, Pets at Home offers a comprehensive range of products and services designed to support the health, well-being and enjoyment of pets and their owners.
The company’s core business activities encompass the sale of pet food, accessories and supplies for cats, dogs, small mammals, birds, fish and reptiles. In addition to retail offerings, Pets at Home has developed a suite of in-store services including professional grooming salons, dog training classes and pet adoption facilities in partnership with animal welfare charities. These services complement the retailer’s veterinary care proposition, which comprises more than 450 practices under the Vet Group division, staffed by qualified veterinary surgeons and nurses.
In recent years, Pets at Home has invested in enhancing its digital platform, enabling customers to order products online for home delivery or collect them via click-and-collect at local stores. The company has also expanded its pet insurance offerings through a dedicated underwriting partnership, providing cover for veterinary fees, third-party liability and unexpected illness or injury. This integrated model of retail, services and preventative healthcare aims to capture a larger share of the pet ownership lifecycle.
Pets at Home is overseen by a board of directors and an executive leadership team, with a Chief Executive Officer at the helm supported by functional heads in finance, operations, marketing and clinical services. The group’s commitment to animal welfare is underscored by ongoing collaborations with rescue organizations and charitable initiatives, reinforcing its position as a trusted partner for pet owners throughout the United Kingdom.
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