Pet Valu Inc. is a specialty retailer of pet food, supplies and accessories headquartered in Markham, Ontario. The company operates a network of company-owned and franchised stores across Canada and the United States, offering an assortment of branded and private-label products for dogs, cats and small animals. In addition to hard goods such as bedding, toys and grooming supplies, Pet Valu locations often feature on-site grooming salons and self-serve pet wash stations to meet a range of customer needs.
Founded in 1976, Pet Valu established its business model on a franchise partnership structure, enabling local entrepreneurs to operate retail outlets under the Pet Valu banner. Over time, the company has expanded its footprint through organic growth and strategic partnerships, while also developing an e-commerce platform that allows customers to order products online for home delivery or in-store pickup. Its product portfolio spans premium pet foods, veterinary-recommended diets, specialty treats and a selection of wellness and hygiene items.
In recent years, Pet Valu has focused on enhancing the customer experience by introducing loyalty programs and monthly subscription services that provide automatic replenishment of pet food and essentials. The company’s retail footprint serves urban, suburban and rural communities, with store formats tailored to local demographics and pet owner preferences. Pet Valu also maintains community engagement initiatives, collaborating with local animal shelters and rescue organizations to promote pet adoption and responsible pet ownership.
Pet Valu’s leadership team is led by Chief Executive Officer Jeffrey Lloyd, who has overseen efforts to modernize store operations, integrate digital sales channels and strengthen vendor partnerships. Under Lloyd’s direction, the company continues to pursue balanced growth across Canada and the U.S., leveraging its established brand recognition and franchise network to capitalize on rising consumer demand for pet products and services.
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