Serco Group plc is a UK-based provider of public services and infrastructure management solutions, serving governments and private sector organizations around the world. The company offers end-to-end delivery of mission-critical services, combining operational expertise with technology and consultancy capabilities to support defense, security, transport, health, and citizen services.
In the defense and security sector, Serco delivers training, simulation, and logistics support to armed forces and intelligence agencies. Within transport, the company manages rail networks, airports, and toll roads, focusing on operations, maintenance, and customer experience enhancement. Its justice and immigration division provides custody, rehabilitation, and electronic monitoring services, while the health arm supports hospital operations, remote diagnostic services, and patient administration systems.
Serco maintains a global footprint, with significant operations in the United Kingdom, Europe, North America, Asia Pacific, and the Middle East. Clients include national and regional governments, defense departments, law enforcement bodies, and infrastructure authorities, reflecting a broad geographic and sectoral reach.
Founded in 1929 and headquartered in Hook, Hampshire, Serco has evolved through strategic acquisitions and organic growth to become a prominent outsourcing partner. The company is led by Chief Executive Rupert Soames, under whose tenure Serco has strengthened its focus on digital transformation and outcome-based contracting.
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