Telkom SA SOC Ltd is a leading telecommunications provider in South Africa, tracing its roots back to the early 1990s following the corporatization of the former South African Post Office’s telephony division. Initially a wholly state-owned entity, Telkom has since undergone partial privatization while the government retains a significant shareholding. Over the years, the company has evolved from a fixed-line incumbent into a diversified communications group, expanding its footprint across voice, data and digital services.
The company’s core offerings include fixed-line voice and broadband services, mobile connectivity under the Telkom Mobile brand, and wholesale access to its national network infrastructure through its Openserve division. In addition to consumer-facing products, Telkom provides enterprise solutions—ranging from cloud and cybersecurity to managed services and data centre hosting—through its BCX subsidiary. Its converged approach combines traditional copper and fibre networks with LTE and next-generation technologies to meet a broad spectrum of customer requirements.
Although Telkom’s primary market is South Africa, the group has extended its reach via strategic partnerships and investments across the African continent, including stakes in telecommunications ventures in Nigeria, Rwanda and Tanzania. Through its international carrier services arm, the company delivers undersea cable capacity and global connectivity solutions, linking African markets with Europe and Asia. Domestically, Telkom’s fibre-to-the-home and metro Ethernet rollouts aim to bridge the digital divide in both urban and underserviced rural areas.
Governed by an experienced board and led by a seasoned executive team, Telkom has prioritized operational efficiency and revenue diversification in recent years. Under its current leadership, the company is focused on enhancing network quality, accelerating its fibre expansion programme and exploring emerging technologies such as 5G and the Internet of Things. These strategic initiatives are designed to reinforce Telkom’s position as a key enabler of South Africa’s digital economy.
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