NYSE:AWK American Water Works Q2 2021 Earnings Report $143.79 +0.38 (+0.26%) Closing price 08/15/2025 03:58 PM EasternExtended Trading$143.94 +0.15 (+0.10%) As of 08/15/2025 04:20 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings HistoryForecast American Water Works EPS ResultsActual EPS$1.14Consensus EPS $1.08Beat/MissBeat by +$0.06One Year Ago EPS$0.97American Water Works Revenue ResultsActual Revenue$999.00 millionExpected Revenue$1.01 billionBeat/MissMissed by -$8.69 millionYoY Revenue Growth+7.30%American Water Works Announcement DetailsQuarterQ2 2021Date8/1/2021TimeAfter Market ClosesConference Call DateTuesday, August 3, 2021Conference Call Time5:54AM ETUpcoming EarningsAmerican Water Works' Q3 2025 earnings is scheduled for Wednesday, October 29, 2025, with a conference call scheduled on Thursday, October 30, 2025 at 9:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckQuarterly Report (10-Q)SEC FilingEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by American Water Works Q2 2021 Earnings Call TranscriptProvided by QuartrAugust 3, 2021 ShareLink copied to clipboard.Key Takeaways Affirmed 2021 EPS guidance of $4.18–$4.28 per share and long‐term EPS compound annual growth rate of 7%–10%, reflecting confidence in consistent growth. $782 million invested in H1 2021 toward infrastructure with a plan to spend $1.9 billion this year and $10.4 billion over the next five years to maintain and upgrade water systems. Added 11,200 new customer connections through acquisitions and organic growth, with a pipeline of 86,900 additional connections pending regulatory approval. O&M efficiency ratio improved to 33.9% for the trailing 12 months, achieving near‐flat operating expenses despite adding 333,000 customer connections since 2010. Completed a $1.1 billion debt offering at the lowest coupons in company history (2.30% and 3.25%), underscoring a strong balance sheet and credit profile. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallAmerican Water Works Q2 202100:00 / 00:00Speed:1x1.25x1.5x2xThere are 9 speakers on the call. Operator00:00:00Good morning, and welcome to American Water's Second Quarter 2021 Earnings Conference Call. As a reminder, this call is being recorded and is also being webcast with an accompanying slide presentation through the company's Investor Relations website. Following the earnings conference call and audio archive of the call will be available through August 10, 2021. U. S. Operator00:00:22Callers may access the audio archive toll free by dialing 1-eight seventy seven-three forty four-seven thousand five hundred and twenty nine. International callers may listen by dialing 1-four twelve 3,170,088. The access code for replay is 10,158,766. The audio webcast archive will be available for 1 year on American Water's Investor Relations website at ir. Amwater.com/events. Operator00:00:52I would now like to introduce your host for today's call, Ed Vallejo, Vice President of Investor Relations. Mr. Vallejo, you may begin. Speaker 100:01:02Thank you, Greg, and good morning, everyone, and thank you for joining us for today's call. At the end of our prepared remarks, we will, as usual, open the call for any of your questions. During the conference call, both in our prepared remarks and in answers to your questions, we may make forward looking statements that represent our expectations regarding our future performance or other future events. These statements are predictions based upon our current expectations, estimates and assumptions. However, since these statements deal with future events, they are subject to numerous known and unknown risks, uncertainties and other factors that may cause actual results to be materially different from the results indicated or implied by such statements. Speaker 100:01:45Additional information regarding these risks, uncertainties and factors as well as a more detailed analysis of our financials and other important information is provided in the earnings release and in our June 30, 2021 Form 10 Q, each has filed with the SEC. Reconciliations for non GAAP financial information related to O and M efficiency ratio can be found in our earnings release and in the appendix of the slide decks for this call. The slide deck has also been posted to our Investor Relations page for our website. All statements in this This call related to earnings and earnings per share refer to diluted earnings and earnings per share. And for purposes of the anchor year on long term EPS With growth guidance, the anchor is weather adjusted 2020 EPS of $3.84 And with that, I will turn the call over to American Water's President and CEO, Walter Speaker 200:02:42Lynch. Thanks, Ed. Good morning, everyone, and thanks for joining us. Once again, the employees of American Water delivered solid results as we continue to execute on our low risk profile and predictable growth story. Let's move to Slide 5 to cover the highlights of our 2nd quarter 6 month results. Speaker 200:02:59Our 2nd quarter 2021 earnings per share increased 17.5% compared to the Q2 2020. Included in the results is a $0.03 per share benefit from weather, primarily in the Northeast where we saw a moderate impact from warmer and drier than normal conditions. In the 1st 6 months of 2021, We invested $782,000,000 with the majority dedicated to needed infrastructure improvements to better serve our customers. We continue to work hard to minimize the bill impacts of these investments by focusing on capital and operating efficiencies, constructive regulatory outcomes and by leveraging the for the size and scale of our business. As a reminder, we previously announced an O and M efficiency target of 30.4% by 2025. Speaker 200:03:44We also continue our disciplined approach to regulated acquisitions. We've added approximately 11,200 customer connections to date through closed acquisitions and organic growth and look forward to welcoming an additional 86,900 customer connections through pending acquisitions. I'll provide more detail on growth in a moment. Moving to Slide 6. The foundation of our earnings growth continues to be the capital when we make in our regulated operations. Speaker 200:04:11We plan to spend $1,900,000,000 in 2021 and about $10,400,000,000 over the next 5 years. The continued investment is critical to improving and maintaining distribution and treatment infrastructure, including improving water quality, fixing leaks and providing water for fire These efforts help our communities remain strong and attractive to residents and businesses. With the strong first half of twenty twenty one and Continued execution of our strategies, we're affirming today our 2021 earnings guidance range of $4.18 to $4.28 per share. We're also affirming our long term EPS compound annual growth rate range of 7% to 10%. Turning to Slide 7. Speaker 200:04:53Let's go through some of the regulatory and legislative highlights of the Q2 of 2021. On June 28, the Iowa Utilities Board to an order of approving an increase in annual base revenue of $1,000,000 for Iowa American Water. The company's investment of almost $87,000,000 in water system We also have pending cases in West Virginia and California. We covered California American Water's general rate case as well as the cost of capital application on the last call and both cases are progressing as expected. Let me spend a few minutes on California's drought emergency. Speaker 200:05:31As you've likely heard, Governor Newsom expanded the state's drought declaration in 50 out of 58 counties. Currently, our water supplies in California are in good shape, but we're activating mandatory conservation measures for our customers in Sonoma County. We're also conducting extensive outreach to our highest water users and encouraging our customers to voluntarily reduce their water use across our entire service area. The drought once again highlights the need for the Monterey Peninsula Water Supply Project. As we previously discussed, California American Water refiled its application to the Coastal Commission on November 6, 2020. Speaker 200:06:08On December 3, 2020, the Coastal Commission sent a notice requesting additional information. California American Water provided the requested responses in March 2021. The Coastal Commission then requested additional information on June 18. Our California team is working on this additional request. Once we provide that information and staff deems the application complete by statute, the Coastal Commission would have 180 days to process it. Speaker 200:06:35Additionally, on July 29, the New Jersey Board of Public Utilities issued a final order denying approval of acquisition adjustments and rates associated with of Shorelands and Haddonfield in 2017 2015 respectively. The order is not the outcome we've been working towards and we continue to evaluate next steps. However, we had accounted for this possibility and the decision will not have an impact on our financial results. Moving to state legislation, and we continue to engage with states as they take action to help address water and wastewater challenges. In New Jersey, Legislation that strengthens the state's Water Quality Accountability Act has passed both houses unanimously and is awaiting the Governor's signature. Speaker 200:07:18The enhancements include additional enforcement requirements for reporting data, stronger cybersecurity requirements and asset management plans and requirements for the sale of systems with prolonged violations. New Jersey was the 1st state to pass a Water Quality Accountability Act, and we're pleased to see the act strengthen on behalf of all water customers in New Jersey. Also in New Jersey, the Governor signed a lead service line replacement bill that includes O and M expenses and interest accrued on customer owned lines as recoverable items. As you know, American Water has long advocated for for full service line replacement versus a partial replacement to address lead issues. In Missouri, the Governor signed the Water and Sewer Infrastructure Act, which will become effective on August 28, 2021. Speaker 200:08:03This act establishes a new statewide infrastructure system replacement surcharge program that broadens the list of eligible projects. It also increases the cap from 10% to 15% of Missouri American Water's revenue requirement for these eligible projects. Additionally, customer owned lead service line replacements are excluded from the cap. Finally, as we mentioned last call, on a national level, We remain supportive of investments in water and wastewater infrastructure. The proposed bipartisan package supported by the administration includes $55,000,000,000 for water infrastructure. Speaker 200:08:37We believe the proposed additions to state revolving funds for drinking water and the possible expansion of a water light heat type program for all water customers would help improve our nation's water infrastructure. Moving to Slide 8. Customers remain at the center of every decision we make. This means smart investments balanced by efficient operations and capital deployment. For For the 12 month period ending June 30, 2021, our O and M efficiency ratio was 33.9% compared to 34.3% for the 12 month period ended June 30, 2020. Speaker 200:09:12As we note each quarter, our adjusted O and M expenses are just slightly higher today than they were in 2010. During that period, we've added approximately 333,000 customer connections, while expenses only increase at a compound annual growth rate of just over 1%. On the subject of cost, Inflationary pressures and scarcities of some supplies in certain sectors of the U. S. Economy, let me remind you that our company does have the advantage of volumetric for the businesses and economies of scale. Speaker 200:09:43By leveraging our national size and scale and working closely with our suppliers in the water sector, We've been able to shield ourselves for the most part from these effects. At this time, we've not experienced and do not anticipate any material negative impacts in our supply chain. Before we move to growth, let me provide a quick update on the sale of New York American Water. Both American Water and Liberty remain committed closing the sale and continue to work through the regulatory process. As noted by 8 ks filing on June 29, both parties agreed to extend the closing end date in accordance with in terms of the stock purchase agreement. Speaker 200:10:19We remain confident that the sale will be completed. Assuming progress continues as expected, We believe that the net impact from New York in 2021 results won't materially impact our 2021 guidance range. Further, we don't anticipate any impact and the expected timing of our previously discussed future equity needs. Moving to Slide 9. We've announced multiple acquisitions in the first half of twenty twenty one, including our largest acquisition in York, Pennsylvania, which will add an equivalent customer connection total of more than 45,000. Speaker 200:10:50We continue to make progress on that acquisition, most recently filing an application with the Public Utility Commission on July 1. As I mentioned earlier, so far in 2021, we've closed on 8 acquisitions in 4 different states, adding approximately 3,000 new customer connections. We've also added approximately 8,200 customer connections to organic growth in the 1st 6 months. We look forward to adding another 86,900 connections to 37 currently signed agreements in 8 states. These new agreements reflect our commitment to provide water and wastewater solutions in communities where we can leverage our scale and expertise. Speaker 200:11:29We know that many communities are facing unprecedented challenges and we're well positioned to provide them solutions. Our growth is also a direct result of our commitment to customer service. I want to congratulate both our New Jersey and Illinois subsidiaries for earning J. D. Power awards for ranking highest in customer satisfaction among large utilities, large water utilities in the Northeast and Midwest. Speaker 200:11:54This is the 2nd year in a row that our Illinois subsidiary ranked highest. We're proud of our teams and the way they put our customers first every day. With that, I'll turn it over to Susan. Speaker 300:12:04Thanks, Walter. Let's start on Slide 11 with a review of results. Q2 2021 earnings were $1.14 per share compared to $0.97 per share in the Q2 of 2020. As Walter mentioned, included in earnings is an estimated $0.03 per share favorable impact from weather, primarily in the Northeast, where we saw conditions warmer and drier than normal through the quarter. Results for the regulated business segment were $1.18 per share, an increase of $0.21 per share compared to 2020 earnings. Speaker 300:12:36Results for the market based business were 0 point 1 share, an increase of $0.22 per share compared to the same period last year. Results for the 6 month period include the estimated $0.03 per share favorable impact from weather in the in Q2 of 2021. Regulated business results increased $0.27 per share compared to 2020 earnings and our market based business results decreased 0.05 per share and parent company results were unchanged year over year. Moving on to Slide 12, let me provide just a few more details by business. As I noted earlier, regulated results increased $0.21 per share and we saw $0.30 per share increase in revenues from new rates in effect from acquisitions and from the lower demand in the Q2 of 2020 from the COVID-nineteen pandemic. Speaker 300:13:36As a reminder, we saw the 2020 full year impact on demand due to the pandemic to be nearly 0, and we see no real lingering impact on demand in 2021. Also, as I mentioned previously, Results reflect an estimated $0.03 per share increase from warmer and drier than normal weather, primarily in the Northeast. Partially offsetting these results, O and M expense increased by $0.09 per share and depreciation expense increased $0.03 per share in support of growth in the regulated business. The market based business results decreased $0.02 per share in the Q2 of 'twenty one as compared to the Q2 of 2020. The lower results reflect increased claims in 2021 in the Homeowner Services Group. Speaker 300:14:19The parent results decreased $0.02 for the Q2 of 'twenty one compared to the Q2 of 2020, largely driven by higher interest expense to support regulated growth. While on the topic of results, I'd like to also reiterate what we told you last quarter with regard to the company's lower effective income tax rate. This results from an increase in the amortization of excess accumulated deferred income taxes as agreed to through the regulatory process and is largely offset with lower revenue, resulting in no material impact to earnings, and we will continue to see this impact as that amortization continues. Moving on to Slide 13, consolidated results increased $0.22 per share for the year to date period compared to the same period last year. Results for the regulated operations increased $0.27 per share for the year to date period. Speaker 300:15:08We saw $0.50 per share increase from additional revenue additional authorized revenue from acquisitions and from the lower demand in the Q2 of 2020 attributable to the pandemic. Year to date results also reflect the estimated $0.03 per share favorable weather benefit. Offsetting These increases were increases in O and M expense of $0.18 per share and depreciation of $0.08 per share, all as a result of growth in the business. The market based business results decreased $0.05 per share due to the higher claims in 2021 in Homeowner Services Group, including the extreme cold weather across the country during the Q1 of 'twenty one, primarily in Texas and Illinois. And parent results were flat compared to the same period in 2020 as higher interest expense to support regulated growth was offset by a number of small items that increased expenses in 20 for 2019. Speaker 300:16:01Moving on to Slide 14, the continued successful execution of our regulatory strategy is a key element of our ability to to deliver financial results. And to date, the regulated business has received $146,000,000 in annualized new revenues in 2021. This includes $100,000,000 from general rate cases and step increases, excluding the agreed reduction in revenue from the amortization of excess accumulated deferred income taxes and $46,000,000 from infrastructure surcharges. We have also filed requests and are awaiting final orders on the 2 rate cases previously mentioned by Walter and 2 infrastructure surcharge proceedings for a total annualized revenue request of $71,000,000 I'd also like to add that generally we have received favorable regulatory decisions addressing our incremental financial impacts of the COVID-nineteen pandemic. We have received favorable deferral orders in most jurisdictions, including cost recovery orders approved by our regulators in Illinois, Missouri and Iowa. Speaker 300:17:00In Pennsylvania, the administrative law judge issued a recommendation that would allow us to defer our incremental uncollectible expense resulting from the pandemic, but would exclude other financial impacts such as waived late fees and additional interest costs. Our Pennsylvania subsidiary has Filed exceptions to the ALG recommendation recommended decision highlighting among other things the favorable decisions we have received in other jurisdictions. We expect a final Pennsylvania deferral order addressing these matters later in the Q3. Moving on to Slide 15, I want to provide a few details of the very favorable debt offering we executed in May. The company successfully completed a $1,100,000,000 debt offering in in support of our $10,400,000,000 5 year capital plan and to refinance approximately $327,000,000 of high coupon debt. Speaker 300:17:49We issued $550,000,000 each of 10 30 year debt with coupon rates of 2.3% and 3.25%, respectively. These are the lowest rates American Water has ever achieved on a public debt offering and is representative of the company's healthy balance sheet and strong credit profile, and we're pleased to have achieved such favorable rates to the benefit of our customers. Moving on to Slide 16. I'd like to reiterate Walter's comments earlier. Because of our strong performance and continued focus on execution, We are affirming our 2021 earnings guidance range of $4.18 to $4.28 per share. Speaker 300:18:28We are also affirming our long term earnings per share compound annual growth rate of 7% to 10%. As shown on Slide 17 and as our results demonstrate, we continue to deliver on our earnings commitment. We believe that delivering on results, combined with our strong earnings growth and superior dividend growth expectations, provides excellent value for our shareholders. We continue to outperform our peers. And as you can see on this slide, measured currently, we have delivered a total shareholder return of 126% over the last 5 years, outpacing our peers in the Philadelphia Utility Index as well as the S and P 500 Index. Speaker 300:19:07And with that, let me turn the call back over to Walter for some closing remarks. Speaker 200:19:11Yes. Thanks, Susan. And before we move on to your questions, I want to take a few minutes to talk about our ESG highlights over the last 6 months. We've been hearing from stakeholders that they'd like to receive more ESG data on an annual basis. We've published 2 new documents on our website. Speaker 200:19:26First, we made our environmental policy more visible by posting it on our ESG page. We also posted an ESG data summary, which we'll update annually. We also continue to implement best practices and respond to surveys and reports. For example, just last week, we submitted our annual CDP climate change response, which highlights American Water's efforts to address greenhouse gas emissions and risks associated with climate variability. As we've discussed previously, since 2007 through year end 2020, We've reduced our greenhouse gas emissions by approximately 36%. Speaker 200:20:01This means we're close to our goal of a 40% reduction by 2025. I also want to mention our recent recognition as a top scorer in the Disability Equality Index for a 3rd year in a row. We firmly believe we're more when our workforce reflects the communities that we serve. We're proud to be recognized by DEI and to be an ally to those with different abilities. Finally, as a reminder, we'll be publishing and posting our 2019 to 2020 sustainability report this fall. Speaker 200:20:29With that, we're happy to take your questions. Operator00:20:33We will now begin the question and answer session. Our first question today will come from Shar Pourreza with Guggenheim Partners. Please go ahead. Speaker 400:20:55Hey, good morning, guys. Speaker 200:20:57Good morning, Shar. Hey, Shar. Speaker 500:21:00So just a couple of questions here. So first, starting with the sale of the New York utility, where are we in the process versus kind of your expectations and guidance and what is the potential creation of these kind of water authorities mean for the process assuming the Governor signs them. Speaker 200:21:21Well, we continue to work with Liberty cooperatively to get to the endpoint of selling the systems and we do believe that this sale will happen. We're working with the commission staff, with Commission with the Governor's office to advance this sale. There's just a lot there as far as the North Shore Water Authority, the South Shore Water There was legislation passed, waiting Governor's approval. That's just all part I think of how they're looking at this on Long Island to get this deal done. So again, we continue to work in a cooperative way with everybody to get to the endpoint. Speaker 200:21:55We're confident that this will happen. Operator00:21:59Got it. Got it. Speaker 500:22:00And then, the infrastructure bill in DC authorizes almost, I think, dollars 15,000,000,000 for EPA water funding and millions annually for like programs like leak reduction and sewer overflows. Do you sort of see this as a crowding out of sort of the private capital like yours, I. E. Slowing potential muni acquisition growth or is it kind of a drop in the bucket from a national perspective? Speaker 200:22:28Yes. Thanks for that Shar. And we welcome the attention to the water and wastewater industry. The significant investment that's needed over the next 20 years and we've talked many times about $1,000,000,000,000 needed. So while this It is good money to be put to good causes. Speaker 200:22:43There's still a lot to go. And again, we're just happy to be in the discussion with the administration as far as in the infrastructure or planned. We do think the money set aside for And also the PFAS treatment is good and it will help many communities out there. But again, it's a drop in the bucket compared to the overall spending that's and we don't see it impacting in any way our investment or our growth in the water and wastewater sector through acquisitions. Operator00:23:17Got it. Got it. Speaker 500:23:18And then just lastly, it sounds like Monterey County is getting closer to filing for eminent domain for the local system assets from CalAmp, there is a 3rd party study that's, I think, forthcoming based on the June 28 vote. Could we just get an overview of sort of what this process could look like from a timing and valuation perspective? Speaker 200:23:40Well, as we know, this is a multi year process. And right now, they're working through getting approval from the local agency formation commission. And then once they get that approval, they've got to go through a series of different trials, the right to take trial and then evaluation trial. And so again, it will take years to work through that. But the first step is getting through what's called LAFCO, I mean, getting their approval before they can move forward with the condemnation. Operator00:24:10Got it. Fantastic. Thanks guys. That's all I had. Speaker 200:24:13Thanks, Shar. Speaker 300:24:14Thanks, Shar. Operator00:24:17Our next question will come from Ryan Greenwald with Bank of America. Please go ahead. Speaker 600:24:22Good morning, everyone. Speaker 200:24:25And Ryan, Speaker 600:24:25any additional color you can offer at this point around the grand jury subpoena, whether it be timeline for resolution or potential implications as the process plays out? Speaker 200:24:36Yes, Ryan, really there's nothing more we can say. It's ongoing. Our disclosure is everything that we can say about it at this point. Speaker 600:24:47Got it. And then you guys highlighted a couple of new state legislative items And then obviously the infra bill at the federal level. Any key states that you're watching from here just in terms of other constructive legislation that could come up, but might be in earlier days still? Speaker 200:25:03Well, in Pennsylvania, there's a Senate bill that's right in line with the Water Accountability Act, what are called the Accountability Act. So we're tracking that. That's working its way through in the Senate and then it will be introduced into the over there. So we're expecting that to progress this year in 2021. So keep an eye out for that. Speaker 200:25:25That will be the 4th state. As you know, we are working with Missouri and Indiana to get theirs and also start here in New Jersey. So we're thrilled that Pennsylvania is moving forward with that. Speaker 600:25:38Great. And then maybe just lastly, in terms of the New York American Water sale, piggybacking off the earlier question, Is the expectation that the whole New York American Water operations would ultimately get sold to Liberty? Or do you expect to carve out with the new authorities? Speaker 200:25:56Yes, we're working through that. We do expect the sale to go to Liberty in its entirety and then they would work through whatever comes after that. Speaker 600:26:07Great. Appreciate the time. Speaker 200:26:09Thank you. Operator00:26:13Our next question will come from Durgesh Chopra with Evercore ISI. Please go ahead. Speaker 700:26:20Hey, good morning team. Thanks for taking my question. Speaker 200:26:23Good morning, guys. Speaker 700:26:25Hey Walter, just quick clarification on the New York American. Just Susan, I think you mentioned in the last call that the sale doesn't impact whether New York ends up being sold or not Does it impact, A, the amount of equity and timing of the equity? Is that still the case? Speaker 300:26:45Yes, that's still the case, Durgesh. Speaker 700:26:47Okay, perfect. And then maybe just 2 quick things on 2021. Susan, just market based earnings continue to be down. This is the 2nd consecutive quarter and you mentioned claims expense. Can you maybe just elaborate on that a little bit? Speaker 700:27:03Is this still sort of the Texas event from Q1 dragging on to Q2 or what's are there claims in certain parts of your service territory that are more adverse than others? Speaker 300:27:15Yes. Let me make just a couple of comments and Walter can certainly weigh in. I think the weather event that we saw in the Q1 in Illinois that was really isolated to the Q1. But we have seen a continuation of sort of higher claims experience, I think really largely driven by more at home activities. We've got more folks at home and there's more pressure on systems. Speaker 300:27:37And so we're seeing more Failures and more work being done by the HOS team, and so that claims experience has been a bit higher than we would have expected. And I think you can also expect higher claims just simply from growth in the business. We've seen more of that occur. And there's also a little bit of higher marketing expense. We didn't call that out specifically, but a bit more marketing expense as we continue to introduce new products throughout the HOS territory. Speaker 300:28:05So it really is a factor, I think, of sort of the pandemic itself and Just a bit higher experience than we would have anticipated. Speaker 700:28:16Got it. That's super helpful. Speaker 100:28:17And then just one last for me. Can you just share the July Speaker 700:28:21Sort of weather experience across your service territories? Speaker 200:28:26Well, again, we benefit from having diversity across geographic diversity across our systems. So we have seen some wetter than normal conditions in some areas, but offset by drier in others. But Overall, I'd say, again, some additional precipitation in some areas and others not. So But all we can say at this point, Durgesh. Speaker 700:28:49It sounds like more like neutral. Okay. Thanks, guys. Much appreciate the time. Operator00:28:57Our next question will come from Insoo Kim with Goldman Sachs. Please go ahead. Speaker 400:29:04Thank you. The first question is on the pace of M and A, the tuck in acquisitions, it seems like you guys still have a pretty A healthy rate going there. What's a good annualized customer addition rate that we should be embedding maybe in the 5 year plan and that might be embedded your plan as well? Speaker 200:29:24Yes. Well, at 1.5% to 2.5%, We're around 50,000, 60, 70,000 customers a year is what we you should think in that term. And again, we continue to build our pipeline. We continue to build our pipeline into and we've increased it from $1,230,000 to $1,300,000 We continue to have We're really proud of our efforts And we just continue to build that pipeline and we're really proud to have 37 different deals signed up waiting to get regulatory approval across 8 different states. So the growth is not just happening in 2 or 3 or 4 states, it's happening across our footprint. Speaker 400:30:10Understood. And then just a little bit more broadly, as we see just continued increased focus on whether it's at the federal level state level on water infrastructure, water quality, whatnot. And you guys always provide the breakout of the different investments you make on an annual basis, whether it's pipes, sourcing, IT, others. Where do you think the most upside opportunity exists as we go through time and if there's just to address some of these increased focus on these items. Is it more technological advancements Fabry might not be baking in, just curious on your broader thoughts. Speaker 200:30:50It's a real combination. I would say, Looking at the categories that water quality and resiliency are going to continue to get a good size of our investment and maybe even increasing over time just because With all the storms and the weather variability out there, we need to continue to make sure that our systems are resilient and we need to continue to address the emerging contaminants like PFAS and others. So it's going to require significant investment. Operator00:31:30Our next question will come from Jonathan Reeder with Wells Fargo. Please go ahead. Speaker 800:31:36Hey, good morning, Walter and Susan. Couple for you. Start with Missouri. Walter, the revised Infrastructure Service Charge Program, is that going to allow you to extend the time between rate cases or the fact that it kind of encompasses A wider range of eligible spend is that kind of keep you on that 3 year cadence still? Speaker 200:31:59We'll continue to evaluate Jonathan, we're just really thrilled that we're able to expand the program outside of St. Louis County. And Our teams worked hard to provide the input to the commission to see how important that is that we invest across our footprint in Missouri. So we're excited about that and also increasing the cap, so we can make more investment before we have to go into a rate case. So it may contribute in some way the time in between rate cases. Speaker 800:32:30Okay. And then shifting closer to you, Pennsylvania, what's the latest on the commissioner appointments to fill the open seat plus commissioner suites? I know Governor Wolf withdrew his one nominee back in May. Is there any updates along those lines? Speaker 200:32:50No, none here. Pennsylvania Commission has always been great to work with and No reason on their treatment towards us and we expect that going forward. Speaker 800:33:03Okay. Are you assuming or maybe, what do you In terms of the timing of the close of the York wastewater deal, is that assumed by the end of this year in order to get to that 300,000,000 of Operator00:33:15M and A Capital Deployed? Speaker 200:33:18Yes, we're assuming at this point the first half of twenty twenty We submitted our application on July 1st. The commission is looking at it. Once they deem Then they'll start processing it. And we again, we think first half of twenty twenty two. Speaker 800:33:36Okay. So without it, I guess, I just kind of struggle to get to that $300,000,000 based on what's in the hoppers. Is there something I'm missing? Or Do you just have enough pending deals that close excluding the York one to get you to that 300,000,000 or is that something that might fall a little short this year, but then next year is going to more than offset it with the York deal? Speaker 200:34:00Yes, let me say, we're confident in the $1,900,000,000 number, and that's from The investment in our systems and the acquisitions that we'll be making. Speaker 800:34:13Okay. And then maybe Susan, going back to Durgesh's Questions along homeowner services. If the claims, I guess, were year to date, if they are more in line with At historic levels, how would the market based businesses year to date EPS compared to last year? Would it make up the entire $0.05 lower delta. Speaker 300:34:39Yes. I think that's a fair way to look at it. Again, we've just seen a much Higher claims experience than we have in the prior periods and we really think again much of it is related to for more at home activities. The business continues to grow. We continue to execute on our partnership arrangements. Speaker 300:35:01We continue to look for new products and rollout new products in that business. So I think the business is just is fundamentally doing what we We have set out for it to do. This claims experience issue is one that I think again is directly related to just activity. And We'll hopefully see that mitigate some as we head into the latter part of this year and into next as we hopefully, although it's Difficult to sort of imagine that on a day to day basis these days. We'd return to some sort of a normal environment where people are sort of out of the homes and back in Work environments, but that really is the primary driver. Speaker 300:35:43I'd say the rest of the business is operating as we'd expect it to. Speaker 800:35:48Got you. Yes. Amen to getting back to that normalcy. Okay. So it sounds like, I mean, everything other than that's going well, whether it's, I guess, you get to reprice the kind of the claims level for some reason that doesn't. Speaker 800:36:01I guess, the overall trajectory of Market based business to that 7% to 10% is still very much, I guess, kind of where you would expect it to be absent this kind of temporary hiccup? Speaker 300:36:14Yes, I think that's right. That's the way to look at it. Speaker 800:36:16Okay, great. Thanks so much Speaker 700:36:17for taking my questions today. Speaker 200:36:20Thanks, Jonathan. Operator00:36:24Ladies and gentlemen, this will conclude our question and answer session. I would like to turn the conference back over to Walter Lynch for any closing remarks. Speaker 200:36:33Thank you for joining our call today. We value your participation and the work you do on behalf of your clients. We hope that our open and transparent Discussions give you confidence in our company and the investment of our stock. If you have any additional questions, please call the IR team. They'll be happy to answer them. Speaker 200:36:49Thanks again and be safe. Operator00:36:53The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.Read morePowered by Earnings DocumentsSlide DeckQuarterly report(10-Q) American Water Works Earnings HeadlinesCalifornia Public Utilities Commission Approves Water Supply Decision Supporting California American Water's Monterey Peninsula Desalination ProjectAugust 14 at 6:05 PM | businesswire.comWhere American Water Works Co Stands With AnalystsAugust 14 at 5:08 PM | benzinga.comCover all your expenses with just $118,000 invested?Generate up to $5,000/month with 10X less money? That's what every financial advisor tells you. But I just discovered a new way to do it with 10X less money.August 16 at 2:00 AM | Investors Alley (Ad)American Water Works Co (AWK): Analyst Raises Price Target to $160 | AWK Stock NewsAugust 14 at 9:18 AM | gurufocus.comIllinois American Water Announces 2025 Firefighter Grant ProgramAugust 13 at 10:26 AM | businesswire.comAmerican Water Works Company, Inc. (NYSE:AWK) Receives Average Rating of "Reduce" from BrokeragesAugust 10, 2025 | americanbankingnews.comSee More American Water Works Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like American Water Works? Sign up for Earnings360's daily newsletter to receive timely earnings updates on American Water Works and other key companies, straight to your email. Email Address About American Water WorksAmerican Water Works (NYSE:AWK), through its subsidiaries, provides water and wastewater services in the United States. It offers water and wastewater services to approximately 1,700 communities in 14 states serving approximately 3.5 million active customers. The company serves residential customers; commercial customers, including food and beverage providers, commercial property developers and proprietors, and energy suppliers; fire service and private fire customers; industrial customers, such as large-scale manufacturers, mining, and production operations; public authorities comprising government buildings and other public sector facilities, such as schools and universities; and other utilities and community water and wastewater systems. It also provides water and wastewater services on military installations; and undertakes contracts with municipal customers, primarily to operate and manage water and wastewater facilities, as well as offers other related services. In addition, the company operates approximately 80 surface water treatment plants; 540 groundwater treatment plants; 175 wastewater treatment plants; 53,700 miles of transmission, distribution, and collection mains and pipes; 1,200 groundwater wells; 1,700 water and wastewater pumping stations; 1,100 treated water storage facilities; and 74 dams. The company was founded in 1886 and is headquartered in Camden, New Jersey.View American Water Works ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Green Dot's 30% Rally: Turnaround Takes Off on Explosive EarningsElbit Systems Jumps on Record Earnings and a $1.6B ContractBrinker Serves Up Earnings Beat, Sidesteps Cost PressuresWhy BigBear.ai Stock's Dip on Earnings Can Be an Opportunity CrowdStrike Faces Valuation Test Before Key Earnings ReportPost-Earnings, How Does D-Wave Stack Up Against Quantum Rivals?Why SoundHound AI's Earnings Show the Stock Can Move Higher Upcoming Earnings Palo Alto Networks (8/18/2025)Medtronic (8/19/2025)Home Depot (8/19/2025)Analog Devices (8/20/2025)Synopsys (8/20/2025)TJX Companies (8/20/2025)Lowe's Companies (8/20/2025)Workday (8/21/2025)Intuit (8/21/2025)Walmart (8/21/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 9 speakers on the call. Operator00:00:00Good morning, and welcome to American Water's Second Quarter 2021 Earnings Conference Call. As a reminder, this call is being recorded and is also being webcast with an accompanying slide presentation through the company's Investor Relations website. Following the earnings conference call and audio archive of the call will be available through August 10, 2021. U. S. Operator00:00:22Callers may access the audio archive toll free by dialing 1-eight seventy seven-three forty four-seven thousand five hundred and twenty nine. International callers may listen by dialing 1-four twelve 3,170,088. The access code for replay is 10,158,766. The audio webcast archive will be available for 1 year on American Water's Investor Relations website at ir. Amwater.com/events. Operator00:00:52I would now like to introduce your host for today's call, Ed Vallejo, Vice President of Investor Relations. Mr. Vallejo, you may begin. Speaker 100:01:02Thank you, Greg, and good morning, everyone, and thank you for joining us for today's call. At the end of our prepared remarks, we will, as usual, open the call for any of your questions. During the conference call, both in our prepared remarks and in answers to your questions, we may make forward looking statements that represent our expectations regarding our future performance or other future events. These statements are predictions based upon our current expectations, estimates and assumptions. However, since these statements deal with future events, they are subject to numerous known and unknown risks, uncertainties and other factors that may cause actual results to be materially different from the results indicated or implied by such statements. Speaker 100:01:45Additional information regarding these risks, uncertainties and factors as well as a more detailed analysis of our financials and other important information is provided in the earnings release and in our June 30, 2021 Form 10 Q, each has filed with the SEC. Reconciliations for non GAAP financial information related to O and M efficiency ratio can be found in our earnings release and in the appendix of the slide decks for this call. The slide deck has also been posted to our Investor Relations page for our website. All statements in this This call related to earnings and earnings per share refer to diluted earnings and earnings per share. And for purposes of the anchor year on long term EPS With growth guidance, the anchor is weather adjusted 2020 EPS of $3.84 And with that, I will turn the call over to American Water's President and CEO, Walter Speaker 200:02:42Lynch. Thanks, Ed. Good morning, everyone, and thanks for joining us. Once again, the employees of American Water delivered solid results as we continue to execute on our low risk profile and predictable growth story. Let's move to Slide 5 to cover the highlights of our 2nd quarter 6 month results. Speaker 200:02:59Our 2nd quarter 2021 earnings per share increased 17.5% compared to the Q2 2020. Included in the results is a $0.03 per share benefit from weather, primarily in the Northeast where we saw a moderate impact from warmer and drier than normal conditions. In the 1st 6 months of 2021, We invested $782,000,000 with the majority dedicated to needed infrastructure improvements to better serve our customers. We continue to work hard to minimize the bill impacts of these investments by focusing on capital and operating efficiencies, constructive regulatory outcomes and by leveraging the for the size and scale of our business. As a reminder, we previously announced an O and M efficiency target of 30.4% by 2025. Speaker 200:03:44We also continue our disciplined approach to regulated acquisitions. We've added approximately 11,200 customer connections to date through closed acquisitions and organic growth and look forward to welcoming an additional 86,900 customer connections through pending acquisitions. I'll provide more detail on growth in a moment. Moving to Slide 6. The foundation of our earnings growth continues to be the capital when we make in our regulated operations. Speaker 200:04:11We plan to spend $1,900,000,000 in 2021 and about $10,400,000,000 over the next 5 years. The continued investment is critical to improving and maintaining distribution and treatment infrastructure, including improving water quality, fixing leaks and providing water for fire These efforts help our communities remain strong and attractive to residents and businesses. With the strong first half of twenty twenty one and Continued execution of our strategies, we're affirming today our 2021 earnings guidance range of $4.18 to $4.28 per share. We're also affirming our long term EPS compound annual growth rate range of 7% to 10%. Turning to Slide 7. Speaker 200:04:53Let's go through some of the regulatory and legislative highlights of the Q2 of 2021. On June 28, the Iowa Utilities Board to an order of approving an increase in annual base revenue of $1,000,000 for Iowa American Water. The company's investment of almost $87,000,000 in water system We also have pending cases in West Virginia and California. We covered California American Water's general rate case as well as the cost of capital application on the last call and both cases are progressing as expected. Let me spend a few minutes on California's drought emergency. Speaker 200:05:31As you've likely heard, Governor Newsom expanded the state's drought declaration in 50 out of 58 counties. Currently, our water supplies in California are in good shape, but we're activating mandatory conservation measures for our customers in Sonoma County. We're also conducting extensive outreach to our highest water users and encouraging our customers to voluntarily reduce their water use across our entire service area. The drought once again highlights the need for the Monterey Peninsula Water Supply Project. As we previously discussed, California American Water refiled its application to the Coastal Commission on November 6, 2020. Speaker 200:06:08On December 3, 2020, the Coastal Commission sent a notice requesting additional information. California American Water provided the requested responses in March 2021. The Coastal Commission then requested additional information on June 18. Our California team is working on this additional request. Once we provide that information and staff deems the application complete by statute, the Coastal Commission would have 180 days to process it. Speaker 200:06:35Additionally, on July 29, the New Jersey Board of Public Utilities issued a final order denying approval of acquisition adjustments and rates associated with of Shorelands and Haddonfield in 2017 2015 respectively. The order is not the outcome we've been working towards and we continue to evaluate next steps. However, we had accounted for this possibility and the decision will not have an impact on our financial results. Moving to state legislation, and we continue to engage with states as they take action to help address water and wastewater challenges. In New Jersey, Legislation that strengthens the state's Water Quality Accountability Act has passed both houses unanimously and is awaiting the Governor's signature. Speaker 200:07:18The enhancements include additional enforcement requirements for reporting data, stronger cybersecurity requirements and asset management plans and requirements for the sale of systems with prolonged violations. New Jersey was the 1st state to pass a Water Quality Accountability Act, and we're pleased to see the act strengthen on behalf of all water customers in New Jersey. Also in New Jersey, the Governor signed a lead service line replacement bill that includes O and M expenses and interest accrued on customer owned lines as recoverable items. As you know, American Water has long advocated for for full service line replacement versus a partial replacement to address lead issues. In Missouri, the Governor signed the Water and Sewer Infrastructure Act, which will become effective on August 28, 2021. Speaker 200:08:03This act establishes a new statewide infrastructure system replacement surcharge program that broadens the list of eligible projects. It also increases the cap from 10% to 15% of Missouri American Water's revenue requirement for these eligible projects. Additionally, customer owned lead service line replacements are excluded from the cap. Finally, as we mentioned last call, on a national level, We remain supportive of investments in water and wastewater infrastructure. The proposed bipartisan package supported by the administration includes $55,000,000,000 for water infrastructure. Speaker 200:08:37We believe the proposed additions to state revolving funds for drinking water and the possible expansion of a water light heat type program for all water customers would help improve our nation's water infrastructure. Moving to Slide 8. Customers remain at the center of every decision we make. This means smart investments balanced by efficient operations and capital deployment. For For the 12 month period ending June 30, 2021, our O and M efficiency ratio was 33.9% compared to 34.3% for the 12 month period ended June 30, 2020. Speaker 200:09:12As we note each quarter, our adjusted O and M expenses are just slightly higher today than they were in 2010. During that period, we've added approximately 333,000 customer connections, while expenses only increase at a compound annual growth rate of just over 1%. On the subject of cost, Inflationary pressures and scarcities of some supplies in certain sectors of the U. S. Economy, let me remind you that our company does have the advantage of volumetric for the businesses and economies of scale. Speaker 200:09:43By leveraging our national size and scale and working closely with our suppliers in the water sector, We've been able to shield ourselves for the most part from these effects. At this time, we've not experienced and do not anticipate any material negative impacts in our supply chain. Before we move to growth, let me provide a quick update on the sale of New York American Water. Both American Water and Liberty remain committed closing the sale and continue to work through the regulatory process. As noted by 8 ks filing on June 29, both parties agreed to extend the closing end date in accordance with in terms of the stock purchase agreement. Speaker 200:10:19We remain confident that the sale will be completed. Assuming progress continues as expected, We believe that the net impact from New York in 2021 results won't materially impact our 2021 guidance range. Further, we don't anticipate any impact and the expected timing of our previously discussed future equity needs. Moving to Slide 9. We've announced multiple acquisitions in the first half of twenty twenty one, including our largest acquisition in York, Pennsylvania, which will add an equivalent customer connection total of more than 45,000. Speaker 200:10:50We continue to make progress on that acquisition, most recently filing an application with the Public Utility Commission on July 1. As I mentioned earlier, so far in 2021, we've closed on 8 acquisitions in 4 different states, adding approximately 3,000 new customer connections. We've also added approximately 8,200 customer connections to organic growth in the 1st 6 months. We look forward to adding another 86,900 connections to 37 currently signed agreements in 8 states. These new agreements reflect our commitment to provide water and wastewater solutions in communities where we can leverage our scale and expertise. Speaker 200:11:29We know that many communities are facing unprecedented challenges and we're well positioned to provide them solutions. Our growth is also a direct result of our commitment to customer service. I want to congratulate both our New Jersey and Illinois subsidiaries for earning J. D. Power awards for ranking highest in customer satisfaction among large utilities, large water utilities in the Northeast and Midwest. Speaker 200:11:54This is the 2nd year in a row that our Illinois subsidiary ranked highest. We're proud of our teams and the way they put our customers first every day. With that, I'll turn it over to Susan. Speaker 300:12:04Thanks, Walter. Let's start on Slide 11 with a review of results. Q2 2021 earnings were $1.14 per share compared to $0.97 per share in the Q2 of 2020. As Walter mentioned, included in earnings is an estimated $0.03 per share favorable impact from weather, primarily in the Northeast, where we saw conditions warmer and drier than normal through the quarter. Results for the regulated business segment were $1.18 per share, an increase of $0.21 per share compared to 2020 earnings. Speaker 300:12:36Results for the market based business were 0 point 1 share, an increase of $0.22 per share compared to the same period last year. Results for the 6 month period include the estimated $0.03 per share favorable impact from weather in the in Q2 of 2021. Regulated business results increased $0.27 per share compared to 2020 earnings and our market based business results decreased 0.05 per share and parent company results were unchanged year over year. Moving on to Slide 12, let me provide just a few more details by business. As I noted earlier, regulated results increased $0.21 per share and we saw $0.30 per share increase in revenues from new rates in effect from acquisitions and from the lower demand in the Q2 of 2020 from the COVID-nineteen pandemic. Speaker 300:13:36As a reminder, we saw the 2020 full year impact on demand due to the pandemic to be nearly 0, and we see no real lingering impact on demand in 2021. Also, as I mentioned previously, Results reflect an estimated $0.03 per share increase from warmer and drier than normal weather, primarily in the Northeast. Partially offsetting these results, O and M expense increased by $0.09 per share and depreciation expense increased $0.03 per share in support of growth in the regulated business. The market based business results decreased $0.02 per share in the Q2 of 'twenty one as compared to the Q2 of 2020. The lower results reflect increased claims in 2021 in the Homeowner Services Group. Speaker 300:14:19The parent results decreased $0.02 for the Q2 of 'twenty one compared to the Q2 of 2020, largely driven by higher interest expense to support regulated growth. While on the topic of results, I'd like to also reiterate what we told you last quarter with regard to the company's lower effective income tax rate. This results from an increase in the amortization of excess accumulated deferred income taxes as agreed to through the regulatory process and is largely offset with lower revenue, resulting in no material impact to earnings, and we will continue to see this impact as that amortization continues. Moving on to Slide 13, consolidated results increased $0.22 per share for the year to date period compared to the same period last year. Results for the regulated operations increased $0.27 per share for the year to date period. Speaker 300:15:08We saw $0.50 per share increase from additional revenue additional authorized revenue from acquisitions and from the lower demand in the Q2 of 2020 attributable to the pandemic. Year to date results also reflect the estimated $0.03 per share favorable weather benefit. Offsetting These increases were increases in O and M expense of $0.18 per share and depreciation of $0.08 per share, all as a result of growth in the business. The market based business results decreased $0.05 per share due to the higher claims in 2021 in Homeowner Services Group, including the extreme cold weather across the country during the Q1 of 'twenty one, primarily in Texas and Illinois. And parent results were flat compared to the same period in 2020 as higher interest expense to support regulated growth was offset by a number of small items that increased expenses in 20 for 2019. Speaker 300:16:01Moving on to Slide 14, the continued successful execution of our regulatory strategy is a key element of our ability to to deliver financial results. And to date, the regulated business has received $146,000,000 in annualized new revenues in 2021. This includes $100,000,000 from general rate cases and step increases, excluding the agreed reduction in revenue from the amortization of excess accumulated deferred income taxes and $46,000,000 from infrastructure surcharges. We have also filed requests and are awaiting final orders on the 2 rate cases previously mentioned by Walter and 2 infrastructure surcharge proceedings for a total annualized revenue request of $71,000,000 I'd also like to add that generally we have received favorable regulatory decisions addressing our incremental financial impacts of the COVID-nineteen pandemic. We have received favorable deferral orders in most jurisdictions, including cost recovery orders approved by our regulators in Illinois, Missouri and Iowa. Speaker 300:17:00In Pennsylvania, the administrative law judge issued a recommendation that would allow us to defer our incremental uncollectible expense resulting from the pandemic, but would exclude other financial impacts such as waived late fees and additional interest costs. Our Pennsylvania subsidiary has Filed exceptions to the ALG recommendation recommended decision highlighting among other things the favorable decisions we have received in other jurisdictions. We expect a final Pennsylvania deferral order addressing these matters later in the Q3. Moving on to Slide 15, I want to provide a few details of the very favorable debt offering we executed in May. The company successfully completed a $1,100,000,000 debt offering in in support of our $10,400,000,000 5 year capital plan and to refinance approximately $327,000,000 of high coupon debt. Speaker 300:17:49We issued $550,000,000 each of 10 30 year debt with coupon rates of 2.3% and 3.25%, respectively. These are the lowest rates American Water has ever achieved on a public debt offering and is representative of the company's healthy balance sheet and strong credit profile, and we're pleased to have achieved such favorable rates to the benefit of our customers. Moving on to Slide 16. I'd like to reiterate Walter's comments earlier. Because of our strong performance and continued focus on execution, We are affirming our 2021 earnings guidance range of $4.18 to $4.28 per share. Speaker 300:18:28We are also affirming our long term earnings per share compound annual growth rate of 7% to 10%. As shown on Slide 17 and as our results demonstrate, we continue to deliver on our earnings commitment. We believe that delivering on results, combined with our strong earnings growth and superior dividend growth expectations, provides excellent value for our shareholders. We continue to outperform our peers. And as you can see on this slide, measured currently, we have delivered a total shareholder return of 126% over the last 5 years, outpacing our peers in the Philadelphia Utility Index as well as the S and P 500 Index. Speaker 300:19:07And with that, let me turn the call back over to Walter for some closing remarks. Speaker 200:19:11Yes. Thanks, Susan. And before we move on to your questions, I want to take a few minutes to talk about our ESG highlights over the last 6 months. We've been hearing from stakeholders that they'd like to receive more ESG data on an annual basis. We've published 2 new documents on our website. Speaker 200:19:26First, we made our environmental policy more visible by posting it on our ESG page. We also posted an ESG data summary, which we'll update annually. We also continue to implement best practices and respond to surveys and reports. For example, just last week, we submitted our annual CDP climate change response, which highlights American Water's efforts to address greenhouse gas emissions and risks associated with climate variability. As we've discussed previously, since 2007 through year end 2020, We've reduced our greenhouse gas emissions by approximately 36%. Speaker 200:20:01This means we're close to our goal of a 40% reduction by 2025. I also want to mention our recent recognition as a top scorer in the Disability Equality Index for a 3rd year in a row. We firmly believe we're more when our workforce reflects the communities that we serve. We're proud to be recognized by DEI and to be an ally to those with different abilities. Finally, as a reminder, we'll be publishing and posting our 2019 to 2020 sustainability report this fall. Speaker 200:20:29With that, we're happy to take your questions. Operator00:20:33We will now begin the question and answer session. Our first question today will come from Shar Pourreza with Guggenheim Partners. Please go ahead. Speaker 400:20:55Hey, good morning, guys. Speaker 200:20:57Good morning, Shar. Hey, Shar. Speaker 500:21:00So just a couple of questions here. So first, starting with the sale of the New York utility, where are we in the process versus kind of your expectations and guidance and what is the potential creation of these kind of water authorities mean for the process assuming the Governor signs them. Speaker 200:21:21Well, we continue to work with Liberty cooperatively to get to the endpoint of selling the systems and we do believe that this sale will happen. We're working with the commission staff, with Commission with the Governor's office to advance this sale. There's just a lot there as far as the North Shore Water Authority, the South Shore Water There was legislation passed, waiting Governor's approval. That's just all part I think of how they're looking at this on Long Island to get this deal done. So again, we continue to work in a cooperative way with everybody to get to the endpoint. Speaker 200:21:55We're confident that this will happen. Operator00:21:59Got it. Got it. Speaker 500:22:00And then, the infrastructure bill in DC authorizes almost, I think, dollars 15,000,000,000 for EPA water funding and millions annually for like programs like leak reduction and sewer overflows. Do you sort of see this as a crowding out of sort of the private capital like yours, I. E. Slowing potential muni acquisition growth or is it kind of a drop in the bucket from a national perspective? Speaker 200:22:28Yes. Thanks for that Shar. And we welcome the attention to the water and wastewater industry. The significant investment that's needed over the next 20 years and we've talked many times about $1,000,000,000,000 needed. So while this It is good money to be put to good causes. Speaker 200:22:43There's still a lot to go. And again, we're just happy to be in the discussion with the administration as far as in the infrastructure or planned. We do think the money set aside for And also the PFAS treatment is good and it will help many communities out there. But again, it's a drop in the bucket compared to the overall spending that's and we don't see it impacting in any way our investment or our growth in the water and wastewater sector through acquisitions. Operator00:23:17Got it. Got it. Speaker 500:23:18And then just lastly, it sounds like Monterey County is getting closer to filing for eminent domain for the local system assets from CalAmp, there is a 3rd party study that's, I think, forthcoming based on the June 28 vote. Could we just get an overview of sort of what this process could look like from a timing and valuation perspective? Speaker 200:23:40Well, as we know, this is a multi year process. And right now, they're working through getting approval from the local agency formation commission. And then once they get that approval, they've got to go through a series of different trials, the right to take trial and then evaluation trial. And so again, it will take years to work through that. But the first step is getting through what's called LAFCO, I mean, getting their approval before they can move forward with the condemnation. Operator00:24:10Got it. Fantastic. Thanks guys. That's all I had. Speaker 200:24:13Thanks, Shar. Speaker 300:24:14Thanks, Shar. Operator00:24:17Our next question will come from Ryan Greenwald with Bank of America. Please go ahead. Speaker 600:24:22Good morning, everyone. Speaker 200:24:25And Ryan, Speaker 600:24:25any additional color you can offer at this point around the grand jury subpoena, whether it be timeline for resolution or potential implications as the process plays out? Speaker 200:24:36Yes, Ryan, really there's nothing more we can say. It's ongoing. Our disclosure is everything that we can say about it at this point. Speaker 600:24:47Got it. And then you guys highlighted a couple of new state legislative items And then obviously the infra bill at the federal level. Any key states that you're watching from here just in terms of other constructive legislation that could come up, but might be in earlier days still? Speaker 200:25:03Well, in Pennsylvania, there's a Senate bill that's right in line with the Water Accountability Act, what are called the Accountability Act. So we're tracking that. That's working its way through in the Senate and then it will be introduced into the over there. So we're expecting that to progress this year in 2021. So keep an eye out for that. Speaker 200:25:25That will be the 4th state. As you know, we are working with Missouri and Indiana to get theirs and also start here in New Jersey. So we're thrilled that Pennsylvania is moving forward with that. Speaker 600:25:38Great. And then maybe just lastly, in terms of the New York American Water sale, piggybacking off the earlier question, Is the expectation that the whole New York American Water operations would ultimately get sold to Liberty? Or do you expect to carve out with the new authorities? Speaker 200:25:56Yes, we're working through that. We do expect the sale to go to Liberty in its entirety and then they would work through whatever comes after that. Speaker 600:26:07Great. Appreciate the time. Speaker 200:26:09Thank you. Operator00:26:13Our next question will come from Durgesh Chopra with Evercore ISI. Please go ahead. Speaker 700:26:20Hey, good morning team. Thanks for taking my question. Speaker 200:26:23Good morning, guys. Speaker 700:26:25Hey Walter, just quick clarification on the New York American. Just Susan, I think you mentioned in the last call that the sale doesn't impact whether New York ends up being sold or not Does it impact, A, the amount of equity and timing of the equity? Is that still the case? Speaker 300:26:45Yes, that's still the case, Durgesh. Speaker 700:26:47Okay, perfect. And then maybe just 2 quick things on 2021. Susan, just market based earnings continue to be down. This is the 2nd consecutive quarter and you mentioned claims expense. Can you maybe just elaborate on that a little bit? Speaker 700:27:03Is this still sort of the Texas event from Q1 dragging on to Q2 or what's are there claims in certain parts of your service territory that are more adverse than others? Speaker 300:27:15Yes. Let me make just a couple of comments and Walter can certainly weigh in. I think the weather event that we saw in the Q1 in Illinois that was really isolated to the Q1. But we have seen a continuation of sort of higher claims experience, I think really largely driven by more at home activities. We've got more folks at home and there's more pressure on systems. Speaker 300:27:37And so we're seeing more Failures and more work being done by the HOS team, and so that claims experience has been a bit higher than we would have expected. And I think you can also expect higher claims just simply from growth in the business. We've seen more of that occur. And there's also a little bit of higher marketing expense. We didn't call that out specifically, but a bit more marketing expense as we continue to introduce new products throughout the HOS territory. Speaker 300:28:05So it really is a factor, I think, of sort of the pandemic itself and Just a bit higher experience than we would have anticipated. Speaker 700:28:16Got it. That's super helpful. Speaker 100:28:17And then just one last for me. Can you just share the July Speaker 700:28:21Sort of weather experience across your service territories? Speaker 200:28:26Well, again, we benefit from having diversity across geographic diversity across our systems. So we have seen some wetter than normal conditions in some areas, but offset by drier in others. But Overall, I'd say, again, some additional precipitation in some areas and others not. So But all we can say at this point, Durgesh. Speaker 700:28:49It sounds like more like neutral. Okay. Thanks, guys. Much appreciate the time. Operator00:28:57Our next question will come from Insoo Kim with Goldman Sachs. Please go ahead. Speaker 400:29:04Thank you. The first question is on the pace of M and A, the tuck in acquisitions, it seems like you guys still have a pretty A healthy rate going there. What's a good annualized customer addition rate that we should be embedding maybe in the 5 year plan and that might be embedded your plan as well? Speaker 200:29:24Yes. Well, at 1.5% to 2.5%, We're around 50,000, 60, 70,000 customers a year is what we you should think in that term. And again, we continue to build our pipeline. We continue to build our pipeline into and we've increased it from $1,230,000 to $1,300,000 We continue to have We're really proud of our efforts And we just continue to build that pipeline and we're really proud to have 37 different deals signed up waiting to get regulatory approval across 8 different states. So the growth is not just happening in 2 or 3 or 4 states, it's happening across our footprint. Speaker 400:30:10Understood. And then just a little bit more broadly, as we see just continued increased focus on whether it's at the federal level state level on water infrastructure, water quality, whatnot. And you guys always provide the breakout of the different investments you make on an annual basis, whether it's pipes, sourcing, IT, others. Where do you think the most upside opportunity exists as we go through time and if there's just to address some of these increased focus on these items. Is it more technological advancements Fabry might not be baking in, just curious on your broader thoughts. Speaker 200:30:50It's a real combination. I would say, Looking at the categories that water quality and resiliency are going to continue to get a good size of our investment and maybe even increasing over time just because With all the storms and the weather variability out there, we need to continue to make sure that our systems are resilient and we need to continue to address the emerging contaminants like PFAS and others. So it's going to require significant investment. Operator00:31:30Our next question will come from Jonathan Reeder with Wells Fargo. Please go ahead. Speaker 800:31:36Hey, good morning, Walter and Susan. Couple for you. Start with Missouri. Walter, the revised Infrastructure Service Charge Program, is that going to allow you to extend the time between rate cases or the fact that it kind of encompasses A wider range of eligible spend is that kind of keep you on that 3 year cadence still? Speaker 200:31:59We'll continue to evaluate Jonathan, we're just really thrilled that we're able to expand the program outside of St. Louis County. And Our teams worked hard to provide the input to the commission to see how important that is that we invest across our footprint in Missouri. So we're excited about that and also increasing the cap, so we can make more investment before we have to go into a rate case. So it may contribute in some way the time in between rate cases. Speaker 800:32:30Okay. And then shifting closer to you, Pennsylvania, what's the latest on the commissioner appointments to fill the open seat plus commissioner suites? I know Governor Wolf withdrew his one nominee back in May. Is there any updates along those lines? Speaker 200:32:50No, none here. Pennsylvania Commission has always been great to work with and No reason on their treatment towards us and we expect that going forward. Speaker 800:33:03Okay. Are you assuming or maybe, what do you In terms of the timing of the close of the York wastewater deal, is that assumed by the end of this year in order to get to that 300,000,000 of Operator00:33:15M and A Capital Deployed? Speaker 200:33:18Yes, we're assuming at this point the first half of twenty twenty We submitted our application on July 1st. The commission is looking at it. Once they deem Then they'll start processing it. And we again, we think first half of twenty twenty two. Speaker 800:33:36Okay. So without it, I guess, I just kind of struggle to get to that $300,000,000 based on what's in the hoppers. Is there something I'm missing? Or Do you just have enough pending deals that close excluding the York one to get you to that 300,000,000 or is that something that might fall a little short this year, but then next year is going to more than offset it with the York deal? Speaker 200:34:00Yes, let me say, we're confident in the $1,900,000,000 number, and that's from The investment in our systems and the acquisitions that we'll be making. Speaker 800:34:13Okay. And then maybe Susan, going back to Durgesh's Questions along homeowner services. If the claims, I guess, were year to date, if they are more in line with At historic levels, how would the market based businesses year to date EPS compared to last year? Would it make up the entire $0.05 lower delta. Speaker 300:34:39Yes. I think that's a fair way to look at it. Again, we've just seen a much Higher claims experience than we have in the prior periods and we really think again much of it is related to for more at home activities. The business continues to grow. We continue to execute on our partnership arrangements. Speaker 300:35:01We continue to look for new products and rollout new products in that business. So I think the business is just is fundamentally doing what we We have set out for it to do. This claims experience issue is one that I think again is directly related to just activity. And We'll hopefully see that mitigate some as we head into the latter part of this year and into next as we hopefully, although it's Difficult to sort of imagine that on a day to day basis these days. We'd return to some sort of a normal environment where people are sort of out of the homes and back in Work environments, but that really is the primary driver. Speaker 300:35:43I'd say the rest of the business is operating as we'd expect it to. Speaker 800:35:48Got you. Yes. Amen to getting back to that normalcy. Okay. So it sounds like, I mean, everything other than that's going well, whether it's, I guess, you get to reprice the kind of the claims level for some reason that doesn't. Speaker 800:36:01I guess, the overall trajectory of Market based business to that 7% to 10% is still very much, I guess, kind of where you would expect it to be absent this kind of temporary hiccup? Speaker 300:36:14Yes, I think that's right. That's the way to look at it. Speaker 800:36:16Okay, great. Thanks so much Speaker 700:36:17for taking my questions today. Speaker 200:36:20Thanks, Jonathan. Operator00:36:24Ladies and gentlemen, this will conclude our question and answer session. I would like to turn the conference back over to Walter Lynch for any closing remarks. Speaker 200:36:33Thank you for joining our call today. We value your participation and the work you do on behalf of your clients. We hope that our open and transparent Discussions give you confidence in our company and the investment of our stock. If you have any additional questions, please call the IR team. They'll be happy to answer them. Speaker 200:36:49Thanks again and be safe. Operator00:36:53The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.Read morePowered by