NYSE:UNP Union Pacific Q4 2021 Earnings Report $3.38 +0.40 (+13.42%) Closing price 04:00 PM EasternExtended Trading$3.36 -0.02 (-0.74%) As of 07:33 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Eledon Pharmaceuticals EPS ResultsActual EPS$2.66Consensus EPS $2.60Beat/MissBeat by +$0.06One Year Ago EPS$2.36Eledon Pharmaceuticals Revenue ResultsActual Revenue$5.73 billionExpected Revenue$5.61 billionBeat/MissBeat by +$124.31 millionYoY Revenue Growth+11.50%Eledon Pharmaceuticals Announcement DetailsQuarterQ4 2021Date1/20/2022TimeBefore Market OpensConference Call DateThursday, January 20, 2022Conference Call Time11:59AM ETUpcoming EarningsEledon Pharmaceuticals' Q1 2025 earnings is scheduled for Thursday, May 8, 2025, with a conference call scheduled at 4:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Eledon Pharmaceuticals Q4 2021 Earnings Call TranscriptProvided by QuartrJanuary 20, 2022 ShareLink copied to clipboard.There are 23 speakers on the call. Operator00:00:00Thank you for accessing Union Pacific Corporation's 2021 4th Quarter Earnings Conference Call held at 8:45 am Eastern Time on January 20, 2022 in Omaha, Nebraska. This presentation and the accompanying materials include statements to contain estimates, projections or expectations regarding the company's financial results and operations and future economic conditions. These statements are forward looking statements as defined by the federal securities laws. Forward looking statements are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in the statements. The materials accompanying this presentation include more detailed regarding forward looking information and these risks and uncertainties. Operator00:00:46In addition, please refer to the company's website and and SEC filings for additional information about our risk factors. Thank you. Speaker 100:00:56Greetings. Welcome to the Union Pacific 4th Quarter Earnings Call. At this time, all participants are in a listen only mode. A brief question and answer session will follow the formal presentation. Eastern. Speaker 100:01:12As a reminder, this conference is being recorded and the slides for Today's presentation are available on Union Pacific's website. It is now my pleasure to introduce your host, Mr. Lance Chairman, President and CEO for Union Pacific. Thank you, Mr. Fritz. Speaker 100:01:26You may begin. Speaker 200:01:27Thank you, Rob, and good morning, and welcome to Union Pacific's 4th quarter earnings conference call. With me today in Omaha are Kenny Rocker, Executive Vice President of Marketing and Sales Eric Goeringer, Executive Vice President of Operations and Jennifer Hayman, our Chief Financial Officer. As we wrap up 2021. I want to start with a thank you to the Union Pacific team. This past year has been anything but easy as we dealt with massive weather events, wildfires, Supply chain congestion and continued impacts from the pandemic. Speaker 200:01:58Through all of those challenges, our employees did the hard work necessary to to deliver a record financial year. I am so grateful for our team's strength and their determination. They give me confidence that our best days truly lie ahead. Turning to our 4th quarter results. This morning, Union Pacific is reporting 20 21 4th quarter net income of $1,700,000,000 or 2 point $1,000,000,000 or $2.36 per share. Speaker 200:02:33You'll note that 2020 reported results included term and charge related to our Brazos Yard investment. Our 4th quarter operating ratio of 57.4 percent East. We're in the range of 50 basis points versus 2020's adjusted OR largely driven by the headwind from fuel prices. For the full year, we achieved a record 57.2 percent operating ratio, an improvement of 130 basis points versus 2020 adjusted results. And as Jennifer will lay out in a few minutes, we're on track to achieve a full year operating ratio that starts with a 55 in 2022. Speaker 200:03:13Even with the challenges of the past year, we set 4th quarter and full year records for operating income and net income. The comparison to 2019 further demonstrates the achievements of the team over the past 2 years. As you will hear in greater detail from Eric, our 4th quarter safety and service performance did not meet expectations. I am pleased, however, that as we exit the year, delivering for our customers, we navigated each obstacle and are now better for having dealt with them. During 2021, we took significant steps to advance our ESG Street efforts, kept off by the release of our initial climate action plan in December. Speaker 200:04:01This plan lays out a framework to achieve our 2030 Greenhouse Gas Emission Reduction Targets and includes a commitment to net 0 by 2,050 and we are the only U. S. Railroad to do so. East. One element of our plan is to reduce overall fuel consumption and we made continued progress last year. Speaker 200:04:18Our full year fuel consumption rate improved 1% for a new record low. This represents the 3rd consecutive year we improved our fuel consumption rate on a year over year basis and it helped our customers eliminate 22,900,000 metric tons of greenhouse gas emissions by using rail versus truck. So Let's get started with Kenny for an update on the business environment. Speaker 300:04:42Thank you, Lance, and good morning. 4th quarter volume was down 4% compared to a year ago. Gains in our industrial and bulk segments were more than offset by a decline in our premium business group from continued global supply chain disruptions. However, Freight revenue was up 10% driven by higher fuel surcharges, positive mix and strong pricing gains. Let's take a closer look at each of these business groups. Speaker 300:05:09Starting with bulk, revenue for the quarter was up 16% compared to 2020, driven by a 5% increase in volume and a 10% increase in average revenue per car reflecting higher fuel surcharges, positive mix and strong core pricing Gaines. Coal and renewable carloads grew 13% year over year. Our efforts to switch customers to index based contracts are supporting domestic coal demand as a result of higher natural gas prices. The sequential decline was due in part to softer demand from milder weather in the 4th quarter. The harvest for grain in Grain Products drove the 15% sequential improvement. Speaker 300:05:51However, shipments were down 1% compared to 2020 due to reduced grain quarter shipments to the Gulf. Weaker grain shipments were partially offset by our business development efforts and strong demand for biofuels. Fertilizer carloads were up 9% year over year due to strong agricultural demand and increased export potash shipment. Moving on to industrial. Industrial revenue improved by 14% for the quarter, driven by an 8% increase in volume. Speaker 300:06:24Average revenue per car also improved 6%, primarily driven by higher fuel surcharges and core pricing gains. Energy and specialized shipments were flat compared to 2020. Higher demand for LPG and soda ash was off primarily driven by demand for brown paper used in corrugated boxes and scrap paper. Industrial chemicals and plastic shipments were 6% year over year due to strengthening demand and business wins. Metals and minerals volume continues to be a bright spot. Speaker 300:07:06Volume was up 18% compared to 2020, primarily driven by our business development efforts along with strong steel demand. In addition, demand recovery for construction materials and favorable comps for frac sand contributed to strong year over year growth. Turning to premium, revenue for the quarter was up 1% on a 14% decrease in volume versus 2020. Average revenue per car increased by 17% due to higher fuel surcharge, core pricing gains and a positive mix of traffic. Automotive volume was down 10% in the quarter due to semiconductor related part Shortages and associated plant shutdown. Speaker 300:07:50However, sequentially, we saw a 10% increase versus the 3rd quarter due to improved semiconductor availability. Intermodal volume was down 15% driven by continued international intermodal supply chain disruptions impacting the quarter as ocean carriers and BPO shifted more freight to port to port. Sequentially, intermodal volume was down 10% versus the 3rd quarter as global supply chains remain challenged. Now looking ahead to 2022, here are the economic indicators that correlate closely with our business. You see that industrial production is currently forecasted to grow at 4.8% in 2022. Speaker 300:08:33We also recognize that we will face continued challenges in our energy related markets. Strategy enables us to outperform the markets with our reliable service and continued focus on enhancing the customer experience. So as we began 2022, I'm excited and bullish for the opportunities we have in front of us. For our bulk commodities, we are optimistic about growth in most of our markets due to favorable market conditions and business development wins. For fertilizer, capacity to handle more volume with longer trains. Speaker 300:09:26Coal should see year over year growth based on the expectation of continued favorable natural gas prices. Additionally, plant retirements forecasted in 2022 will be offset by 2 new contract wins that started on January 1. For grain, we have tough comps versus 2021 as exports have been strong for the last Couple of years. However, in Grain Products, we are leading the market in biofuel development by securing opportunities on both markets, we continue to be encouraged by the strength of the forecast for industrial production. This will positively impact many of our markets like metals. Speaker 300:10:13Customer expansions and business development wins will drive growth in our Industrial Chemicals and Plastics Commodity Group. However, as we move through the year, we expect lumber shipments to be adversely impacted by the current forecast for housing starts. And lastly, for premium, we expect strong uplift for both our automotive and intermodal businesses. Automotive sales are forecasted to increase from 15,000,000 units in 2021 to 15,400,000 in 2022 due to Vehicle inventory restocking efforts, plus wins to convert finished vehicles and auto parts shipments from over the road will further strengthen UP's Motor Business. Domestic intermodal will benefit from retail inventory restocking, continued strength in retail sales and High Truck Supply. Speaker 300:11:04We're seeing slow improvement on our international volumes, but we also remain cognizant of the continued labor shortages that are impacting the global supply chain. Setting aside those forces outside of our control, we continue to create our own opportunities to grow. We are focused on expanding our reach into new markets in the industry. We're growing our foot Spring in the Twin Cities and Inland Empire Intermodal Terminal. This quarter, we will also have a new product offering with our ag Transo site at Global 4th and the nice swift business win that started this month positions us for robust growth in 2022. Speaker 300:11:45But just to be clear, we're not only investing on the intermodal side, we're making significant investments to support growth on the carload Slide 2. We've recently purchased 2 transload sites in strong economic growth areas like the Inland Empire and Phoenix. As we forge ahead with our aggressive commercial strategy, we're accelerating growth beyond this year. The future looks right headed into 2023 as we just announced that UP will be the primary intermodal rail carrier in the West for Schneider. This new business will start up in January 2023. Speaker 300:12:23I'm proud of our Commercial team. They are intensely focused on working with our customers to find creative solutions to win in the marketplace. We are anxious to build upon this momentum and grow with our customers. With that, I'll turn it over to Eric to review our operational performance. Speaker 400:12:41Thanks, Kenny, and good morning. 2021 proved to be a challenging year operationally as we saw a right range of events impact the network from wildfires to supply chain congestion. The team leveraged their collective strengths to find solutions to keep trains moving. We exited the year in a more fluid state recognizing additional improvement is still imperative. Taking a look at our key performance metrics for the quarter on Slide 10. Speaker 400:13:07Compared to Q4 2020, our operating metrics deteriorated, although we improved most of our metrics sequentially from Q3. Freight car velocity was impacted by reduced crew availability due to an increase in COVID infections and providing time off for vaccinations. Through reducing our recrew rate, recalling remaining furloughed employees, streamlining processes to onboard Crews and increasing crew vaccination rates, our crew availability improved throughout the quarter. Our intermodal trip plan compliance 78% is a decline from last year. However, is a 12 point sequential improvement from 3rd quarter results. Speaker 400:13:47This sequential improvement is evidence that our intermodal assets are balanced and we are poised for growth. Our manifest and auto trip plan compliance results of 58 represented a decline both year over year and sequentially. Crew availability had a greater impact on our manifest network. The December manifest in auto trip plan compliance results of 62% indicate we are trending in a positive direction and we are building on these gains to start the year. Efforts during the quarter focused on the southeastern portion of our network and we successfully returned manifest operations to a fluid state. Speaker 400:14:23Our bulk operations however are not currently to a level that meets expectations. We are focused on driving improvement to this network as we did to the manifest network. Turning to Slide 11, our efficiency metrics remained strong in the quarter, although some results were muted by the crew availability and lower volumes. Locomotive productivity declined 9% compared to Q4 2020 due to Higher locomotive resources to assist with recovery efforts in the southeastern portion of the network. 4th quarter record workforce productivity improved 1% to 10 46 daily miles per FTE. Speaker 400:15:02Recognizing the importance of balancing strong crew utilization and planning for the future, we are focused on effectively managing crew levels. We're in the marketplace hiring, although we have been challenged in certain locations. Working with our partners and workforce resources to expand our reach, we are developing creative programs and campaigns like our 2nd chance program to attract new employees to Union Pacific. Train length increased 2% from a year ago to over 9,300 feet enabled by the completion of 15 sightings during the year. Although our ability to grow train length in the 4th quarter was impeded by lower volumes in the intermodal business, We did deliver train length improvement in other business lines, including a 4% improvement in our manifest train length. Speaker 400:15:49Utilizing The strong foundation built with the adoption of PSR, the team is ready to handle the expected growth in this and future years. Turning to Slide 12. With respect to our capital spending, PSR allows us to efficiently operate the railroad in a less capital intensive manner. We continue to exercise discipline while still delivering value to our shareholders. Capital spending will remain in line with our long term guidance of less and 15% of revenue. Speaker 400:16:19For 2022, we are targeting capital spending of $3,300,000,000 pending final approval by our Board of Directors. The increase in capital spending is driven by targeted freight car acquisitions, investments in growth related capital projects to drive More carloads to the network and finally slightly higher material and labor inflation costs. Approximately 80% of our planned capital to continue to operate safely. We are continuing to support intermodal volume growth starting with investments in certain ramps to efficiently handle volumes from new and existing intermodal customers, including the Schneider business win that Kenny highlighted. We are also expanding the Twin Cities from a pop up to a full scale intermodal terminal and adding additional capacity to the Inland Empire pop up intermodal terminal. Speaker 500:17:16And finally, we Speaker 400:17:16will wrap up bringing additional capacity to a key intermodal market. We will also continue modernizing our locomotive fleet by upgrading approximately 100 20 older assets. These modernizations not only improve the reliability of the asset, but each unit is 5% more fuel efficient and emits approximately 53% less carbon emissions. Lastly, We will continue to invest in capacity projects that drive productivity and improve our network efficiency. We plan to complete approximately 20 sightings this year focused in the southern portion of our network to further support our train length initiative. Speaker 400:18:05Wrapping up on Slide 13. Entering 2022, we are enhancing our safety programs. We've engaged an external safety partner to focus on advanced Risk Identification and Mitigation coupled with enriched behavioral safety programs. Our goal is to be the 1st railroad to reach world West Safety performance as there is nothing more important than making sure every employee returns home safely. With the robust market demand and strong volume outlook Kenny described, Speaker 500:18:34I Speaker 400:18:34have complete confidence that the operating team will be able to safely meet the growth needs of our customers. The operating team is focused on continuous performance improvement of the railroad to drive customer centric growth while remaining judicious in our Allocation of resources. While 2021 did not always bring optimal operating conditions, by working together and remaining agile, we answered each challenge and laid a foundation for continued success this year and beyond. With that, I will turn it over to Jennifer to review our financial performance. Speaker 600:19:06Thanks, Eric, and good morning. Starting off with the income statement on from Slide 15, where as Lance mentioned earlier, we've adjusted 2020 results to exclude the Brazos impairment charge. Throughout my remarks today, I will be comparing 2021 to 2020 adjusted results. Operating revenue in the quarter totaled $5,700,000,000 up 12% versus 2020 despite a 4% year over year volume decline. Operating expense increased 15% to $3,300,000,000 I'll provide more detail in a moment, but excluding the impact of higher fuel prices, expenses were up 7% in the quarter. Speaker 600:19:42Together, we are reporting record 4th quarter operating income percent, driven by a $36,000,000 gain on the sale of a technology investment. Interest expense was up 6% as increased average debt levels were partially and beyond, we are encouraged by a lower effective interest rate. Net income of $1,700,000,000 increased 8%, which when combined with our Strong share repurchase program led to a 13% increase in earnings per share to $2.66 Our 57.4 percent 4th quarter operational efficiency. As we did throughout 2021, we're also comparing our results to 2019. Against that 4th quarter comparison, we generated 16% higher operating income on 1% less volume, clearly demonstrating the ongoing price discipline and operational efficiency we've achieved over the past 2 years. Speaker 600:20:48Looking more closely at 4th quarter revenue, Slide 16 provides of our freight revenue, which totaled $5,300,000,000 in the 4th quarter, up 10% compared to 2020. Volume was down 400 basis points driven by Factors Kenny described earlier. Positive business mix coupled with the strong pricing actions that yielded dollars exceeding our inflation drove 7 25 basis points in total improvement. Lower intermodal volume combined with higher industrial shipments drove the positive mix. Fuel surcharge revenue of $522,000,000 increased freight revenue 700 basis points as our fuel surcharge programs continued to chase rising fuel prices. Speaker 600:21:28Now let's move on to Slide 17, which provides a summary of our 4th quarter operating expenses. As I just mentioned, the primary driver of the increase was fuel Eastern Europe, up 80% as a result of a 74% increase in fuel prices. Our fuel consumption rate was flat compared to 2020 as a favorable business mix was offset by negative productivity. Looking further at the expense lines, compensation and benefits expense was up 5% versus 2020. 4th quarter workforce levels increased Eastern. Speaker 600:22:08We expect Speaker 500:22:08to continue to expect to continue to be in the range Speaker 600:22:08of $1,000,000 to $1,000,000,000 to Speaker 500:22:08$1,000,000,000 to $1,000,000,000 to $1,000,000,000 Speaker 600:22:08to $1,000,000,000 to $1,000,000,000 to $1,000,000,000 Cost per employee increased 4% as a result of wage inflation as well as higher recrew, overtime and borrow out costs, partially offset by last Year's $37,000,000 employee COVID bonus. Purchased services and materials expense was up 9%, in part due to the comparison to favorable interline settlements in 2020 as well as increased locomotive maintenance, crew van usage and purchased transportation. Equipment and other rents was up 5% driven by lower TTX equity income. Other expense increased 29% in the quarter driven by higher personal injury expense associated primarily with 2 adverse outcomes as well as increased freight loss and damage in state and local taxes. As we look to 2022, overall workforce levels are expected to increase with volume, although not one for 1 as we continue to drive productivity. Speaker 600:23:07Cost per employee in 2022 should increase in the low single digits as productivity partially offsets inflation. Purchase services and materials expense is a bit more of a wildcard, but will be impacted by inflationary pressure as well as the expected recovery in auto volumes. Finally, we expect our annual effective tax rate to be around 24%. Looking now at our efficiency results on Slide 18, we took a step back in the quarter and did not our original or revised productivity targets finishing the year with $195,000,000 of net productivity. Higher Casualty expenses, increased costs associated with network operations and reduced volume leverage cumulatively drove the productivity loss. Speaker 600:23:58For the full year, we achieved improvements in all areas led by locomotive and workforce productivity initiatives. These gains were partially offset by roughly $55,000,000 of weather and incident related headwinds in 2021. While these results are clearly not what we Eastern. We view the productivity as deferred, not lost. Similarly, 4th quarter incremental margins were muted at 27%. Speaker 600:24:22For the full year, our 77% incremental margins are more indicative of our capabilities, particularly given the positive business mix in 2021. The ability to efficiently add volume to our network is the foundation for delivering strong shareholder value going forward. Moving to Slide Eastern Time will review full year 2021 with earnings per share of $9.95 a 21% increase versus adjusted 2020 results. Revenue was up 12% on 4% volume growth, increased fuel surcharges, strong pricing gains and a positive business mix. Record operating income increased 15% to $9,300,000,000 Even with a 140 East. Speaker 600:25:08Basis point headwind from rising fuel prices, our full year operating ratio of 57.2% improved 130 basis points versus adjusted 2020. Our improvement in 2021 marks the 5th consecutive year of operating ratio gains for Union Pacific, demonstrating our ability to drive efficiency even during a difficult year. And a further comparison of our results to 2019 shows that the hurdles of the past 2 years has not slowed our momentum. Turning now to cash and returns on Slide 20. Full year cash from operations increased approximately $500,000,000 to $9,000,000,000 a 6% increase from 2020. Speaker 600:25:47The first priority for our cash is our capital investment, which finished 2021 just over $3,000,000,000 or roughly 14% of revenue. Our cash flow conversion rate was a strong 93% and free cash Shareholders. We also returned cash to our owners through strong share repurchases, buying back a total of 33,000,000 common shares or 3% at an all in cost of $7,300,000,000 which includes $1,400,000,000 in the 4th quarter. In total between dividends share repurchases, we returned $10,100,000,000 to our owners in 2021, demonstrating our ongoing commitment to deliver significant shareholder value. Now Now looking at the strength of our balance sheet on Slide 21, we finished the year and an adjusted debt to EBITDA ratio of 2.7 times, consistent with our resolve to maintain strong investment grade credit ratings. Speaker 600:26:55At year end, our Moody's rating was Baa1 and A- from both S and P and Fitch. Our all in adjusted debt balance on December 31 of $31,000,000,000 increased over $2,000,000,000 from year end 2020 as we continue to utilize our strong balance sheet and earnings growth to reward shareholders. Finally, our return on invested capital came in at Eastern Conference Call, held at 8:45 am. Eastern Conference Call, held at Speaker 500:27:178:45 am. Speaker 600:27:18Eastern Conference Call, held at 16.4 percent, bouncing back more than 2 points from a challenging 2020 and increased 1.4 points from 2019. The reduced capital intensity associated with running a PSR operation is seen clearly in this performance and positions us for growth in the years ahead. So wrapping up with a look to 2022 on Slide 22. Let me start by pointing you back to our May Investor Day and the 3 year targets we laid out. Those targets remain intact and are the building blocks of our view to 2022. Speaker 600:27:47With volumes, we stated we would outpace industrial production through our business development efforts, Broadridge, which are going strong. As Kenny mentioned, the current forecast for 2022 industrial production is 4.8%. To outperform that broadcast, we have new business wins like Knight Swift as well as the anticipated recovery of autos and international intermodal. We also expect to have the added benefit of coal Growth. As you'll recall, we originally anticipated coal to be a half point headwind over the next 3 years. Speaker 600:28:18But with current natural gas prices and recent business wins, That business should actually provide a tailwind in 2022. Looking at the cadence of volumes through the year, the first half should be led by bulk and industrial. In the second half, we look for stronger year over year gains and for it to be more premium driven as supply chains and ship Shortages Improve. For 1st quarter volumes specifically, we're anticipating carloads will track below full year 2022 growth expectations as we Eastern. With a strong overall demand environment and our disciplined pricing approach, we expect to yield pricing dollars in excess of inflation dollars. Speaker 600:29:04Embedded in that guidance is our expectation that all in inflation for the year will be elevated a little north of 3%. At our Investor Day, we targeted incremental margins in the mid to upper 60% range. For 2022, we would expect to be at the low end of that range given the significant mix shift to intermodal growth. The The combination of growing volumes, pricing above inflation and strong incremental margin should lead to the achievement of our long term goal of a 55% operating ratio. Put Eastern. Speaker 600:29:34We would expect to achieve around a 55.5 percent operating ratio for full year 2022. Turning to cash and capital, you heard our plan to invest around $3,300,000,000 of capital for the year, well within our long term guidance of less than 15% of revenue. Strong Top line growth, increasing profitability and ongoing capital discipline should result in a cash conversion rate near 100%. This Strong cash generation allows us to continue rewarding our owners with an industry leading dividend payout and strong share repurchases, which we expect will be in line with 2021 levels. Before I turn it back to Lance to wrap up, I'd like to express my appreciation to the Union Pacific team. Speaker 600:30:13What they achieved over the past year is truly remarkable. Union Pacific's success begins and ends with our people. So with that, I'll turn it back to Lance. Speaker 200:30:22Thank you, Jennifer. Wrapping up on Slide 24 with a look at our drivers for success in 2022. As you heard from Eric, it's Hartford that we make progress on safety. While there are positive signs in the underlying metrics, the overall results need to improve. Safety is at Center of everything we do at Union Pacific as we strive toward our goal of world class performance. Speaker 200:30:45Overall, the network is improving, but with Work to be done. We have work streams aimed at keeping a healthy pipeline of crews in place, and we're in the marketplace hiring for growth. In addition, we have numerous initiatives to improve the Quality of our service. Our long term growth opportunities are dependent on a reliable service product. As you heard from Kenny, our growth outlook for 2022 is Terrific. Speaker 200:31:07The growth mentality we're instilling on the entire team is manifesting itself in new customer wins while we continue to build Eastern Transportation Solutions for our customers while helping them achieve their sustainability goals. 2021 represented another milestone in our company's Street and 2022 is poised to be even better. We'll be celebrating our 160th anniversary with what we expect to be our best financial year ever and take further steps on our ESG journey. We have great momentum as we strive for operational excellence, grow with our customers and as we win together with all of our stakeholders. So with that, let's open up the line for your questions. Speaker 500:32:09Eastern. Speaker 700:32:14Eastern. Speaker 100:32:21Eastern. Thank you. And our first question will come from the line of Chris Wetherbee with Citigroup. Speaker 800:32:29Hey, thanks and good morning guys. Maybe we can start on the volume outlook and I think the expectation to grow above industrial production. I guess, Jennifer, you talked a little bit about the cadence maybe being a little bit softer in the first half and accelerating into the second half. I guess maybe a couple of questions here. I guess First, Q1. Speaker 800:32:47Do you think you can end up having volumes up in the quarter? And then in terms of some of the business wins and the other Unity is out there. Do you think that there is enough to be able to see that acceleration? I think over the last couple of quarters, we've been a little bit disappointed Roll across the rail industry of the ability to grow volume at a more accelerated pace. I just want to get a little bit color on sort of how you think about the building blocks to get to that sort of 4.8% or better for the full year. Speaker 600:33:15Yes. I'll start and then turn it over to Kenny. But you're thinking of it Right, Chris. And we do expect our volumes to grow in the Q1. But again, we see it kind of and you laid it out first half, second half. Speaker 600:33:27First half is going to be led by Bulk and Industrial. We certainly embedded in the expectation for stronger growth in the second half is the recovery in the supply chains and that includes the chip shortages. So that is our expectation for the year and we feel very bullish about that and I'll let Kenny talk to you about that a little bit more. Speaker 300:33:46Yes, Chris, we're seeing and that's Pretty slow here. We're seeing slow marginal growth from where we were in the Q4 till now on our international intermodal volumes. And so we're We're looking at that every day, I'll tell you that. Same is true about the automotive business and I talked about the fact that sequentially from 3rd The Q4 we saw that 10% improvement. We're expecting that to increase and that's what you're seeing in the back half of the year. Speaker 300:34:16We also feel good about a couple of business wins on the coal side that will help us from a carload perspective. Speaker 800:34:25That's helpful. Thank you. Speaker 200:34:27Yes. Thank you, Chris. Thanks, guys. Speaker 100:34:29The next question is from the line of Jason Seidl with Cowen. Please proceed with your question. Speaker 500:34:35Yes. Hey, thanks guys. Appreciate the time. I wanted to focus a little bit on the outlook in the supply chain congestion. Eastern. Speaker 500:34:44What happens if the congestion doesn't recover as quickly as possible? Where should we see some of the impacts? And sort of what are you looking for on the supply chain as you go to adjust the outlook potentially as we move throughout the year? Speaker 200:35:00Eastern. Yes, Jaeson, this is Lance. We've built the 2022 plan not on perfection, right? So we've kind of built into the plan an expectation that for instance in the Station that for instance in the international intermodal supply chain there's slow but steady recovery. Some of the markers that we're looking at that need to recover to be back to normal and fluid still involves street Time for things like chassis and boxes. Speaker 200:35:28Our intermodal ramps are fluid right now. They're in great shape. We need to see our international intermodal customers go back to more, IPI business that is allowing the international box to go inland and then turn back around preferably with an export. I'll turn it over to Kenny and Eric for a little more detail. Speaker 300:35:51Yes. Lance, you hit it right on the head. I mean, we're talking to our customers daily about that conversion from port to port to the inland ramps that we have. We have seen that that is slowly occurring. Now remember we've got a backlog shift out there on the water. Speaker 300:36:09So that's got to get sorted out. The same thing we're going to be keeping an eye on is at a lot of these inland ramps, How the warehouses are doing and are they able to process a lot of that business that's coming on. So it's going to be a Slow, gradual increase, to us, but we're talking to our customers and we expect more improvement as we go throughout the year. Speaker 600:36:33And I I think it's important to just reflect on this year and what happened with premium volumes in the second half of the year. They were softer. And so we're certainly looking for It has to be stronger in the back half of twenty twenty two. Speaker 500:36:46I got my fingers crossed for you guys here. My follow-up is going to be on pricing. You mentioned, Jennifer, I Speaker 900:36:50think that you're going to be above inflation, which you're putting around 3%. Talk to me Speaker 500:36:55a little bit about the contracts that you're repricing now and Speaker 900:36:58sort of how well above your cost inflation are the new contracts versus your base business? Speaker 300:37:05Eastern. I'll take that, Jennifer. We've got a favorable pricing environment. I'm going to talk about, Call it our domestic intermodal business. We're about 10%, 15% in on a lot of the bids that we're looking at. Speaker 300:37:21And again, it's a favorable pricing environment. We'll have to see how that plays out in the second half of the year. Right now, it looks good, but we're going to be looking at it quarter quarter. But great environment to be repriced. Speaker 200:37:36A clarification there, Kenny. When you said we're 10% or 15 Eastern. And you're talking about the total number of bids that are going to be Speaker 300:37:44The total number of bids that we're looking at. Right. Speaker 600:37:46And then just to clarify, and Jason, I know you know this, but when we Talk about pricing above inflation, it's in dollars. So we expect to yield pricing dollars in excess of our inflation dollars. Speaker 500:37:56Right. Okay. Appreciate the time as always guys. Speaker 100:38:02Our next question is from the line of Amit Mehrotra with Deutsche Bank. Please proceed with your question. Speaker 1000:38:08Thanks. Good morning, everyone. Kenny, I wanted to ask about some of these new business wins in Intermodal, Which is obviously a credit to you and the whole team. I know this has been a focus for you guys for a while now. These new IMCs that are coming online obviously have assets behind them. Speaker 1000:38:27And I'm just trying to understand if that presents a mix up opportunity for the company within Intermodal. And obviously, you participate in pools and as a result, Eastern. I think you guys have a higher degree of asset light channel partners than your direct competitor. So if you could just talk about the mix within mix, but with mix within Intermodal as this new business comes online over the next couple of years this year Speaker 500:38:51and next Speaker 300:38:51year? Yes. First of all, before I get to the new players. We feel really good about our long term partner and We look at them as an industry leader. Sure, clearly, we're bringing on Knight Swift this year. Speaker 300:39:09They're a strong industry leader. And then in the future, we'll bring on Schneider. We look at that as a great value to the BCO. We believe that that's going to give us and them a lot Optionality to grow clearly that's the impetus there to offering more options. It's going to also give Eric an to densify a lot of networks and really execute on a lot of intermodal excellence initiatives that he has. Speaker 300:39:41Eastern. As we look at our own IMCs that we have out there and our own equipment, you know that we're doubling down on investing there. We invested in almost 6,000 chassis. We're bringing on GPS. So we feel like we've got a Great mixture to offer those private asset players that are on our network and also the ones that will be utilizing Our Equipment. Speaker 1000:40:08Okay. And then just for my follow-up, Jennifer, you haven't got an incremental margin or OR question yet. So I know you're waiting for that. I wanted to circle back on the 55.5 OR guidance for this year. Eastern. Speaker 1000:40:23I'm just trying to understand the puts and takes there because on one hand you've got a great pricing opportunity ahead of you. It's showing up in the yield and I would assume more so over course of 2022, but you also have some of these large new business wins on the intermodal side, which has less revenue intensity attached to it. So I just I'm just trying to understand talk about some of the puts and takes that underlie the margin guidance for 2022 and would you kind of characterize it as conservative given the pricing Community or is it kind of well balanced between pricing and mix as you see the year playing out? Speaker 600:40:57Yes, Amit thanks for that. And I knew I could count on you for the margin question. But we feel very bullish about our opportunities in 2022 and feel very good about being able to hit that long established operating ratio target of the 55. And 55.5 obviously is right smack dab in the middle of that fairway. Eastern. Speaker 600:41:20There will be cost pressures. We know that higher inflationary environment. We know that we need to Bring on some more employees and so you're going to see our headcount go up a little bit, not at a one for one with volume, but we will be bringing on new employees and so there's hiring and training costs. And then just running the network more fluidly, which we're off to a great start here as we come into 2022. So Feel good about it. Speaker 600:41:46I'm not going to give a characterization one way or the other, but we're very excited about the long term potential. And this is 2022 is to more and more customers. Speaker 1000:42:04Thank you for the time. Appreciate it. Speaker 700:42:06Yes. Thank you, Amit. Thank you. Speaker 100:42:10Our next question comes from the line of Ken Hoexter with Bank of America. Please proceed with your question. Speaker 1100:42:15Hey, great. Good morning. Great job on the quarter. Creek. Kenny, you noted some significant wins here, 2 coal plant wins, you won Knight and Schneider's business. Speaker 1100:42:28Do we normally see Tipping Point of Burlington Northern chasing to win back business when it gets out of whack. I think back to the middle of the 2000s when there were coal contracts that would always go back and forth. So I just want to understand what kind of competitive market you have when you have consistent sizable wins that we should expect? Speaker 300:42:50Yes. Thanks for that, Ken. Good to hear from you. So pointing back May that Investor Day, we set out our targets and we want to execute on those targets. First of all, at the end of the day, Truck is our true competition. Speaker 300:43:05And so we're exhausting all efforts to go out and win against truck. Now we've talked quite Eastern. About that intermodal piece, we're doing the same thing on the carload side. There's still a lot of opportunity there. So we view Tissue is trucking, we're going to be pretty dogged. Speaker 300:43:22The team is all over this about trying to convert as much truck business as we can. Speaker 200:43:27Yes. Kenny, what I'm really excited about 2022 and beyond. Isn't the one time conversion of business from somebody else to us. It's the And their growth engines in and of themselves for years to come. That's what really turns me off. Speaker 1100:44:02Movement. I just want to understand if you can clarify what you were talking about within that. And then, Lance, any thoughts? I mean, obviously, a lot of press on security on the yard. Is this something that's just more press? Speaker 1100:44:16Is this something you're getting increasingly concerned about given your boxes are sitting on storage? Speaker 200:44:22Yes. Let me start on the security side and then Kenny we'll turn it back over to you. So there's been a lot of Coverage about some thefts that are occurring in the LA Basin specifically. That is I'll call that a relatively unique situation where something that used to be a nuisance, call it 2 years ago, Members in a neighborhood would see a train not moving and might take advantage of trying to pop open a box and see what's inside. Today, that's more organized and we have our arms around it. Speaker 200:44:58We've increased our own police presence. We're working with the LAPD in that area. We're working with the state, who's also getting involved. We're actively working to get the district attorney in the area spooled up and interested in prosecuting the cases. So I think at this point, we've got our arms around it. Speaker 200:45:18We've cleaned up Area and we're going to be enhancing security in the area. To your point, we're going to put physical security barriers in place. East. It's unfortunate, because they won't be necessarily pretty, but it will protect our property and more importantly, It will protect our employees. That's probably the biggest concern I've had throughout this whole time frame. Speaker 200:45:43We hate impacting our customers, we really can't stomach putting our employees at risk. Speaker 300:45:52Yes. On the International Intermodal side, again, we're seeing a slow uptick into those units come on to our network. On the domestic intermodal side, we typically see a little bit of a, I'll call it, low pause. After the Christmas break, we thought last Street. It happened a little bit later because of parcel. Speaker 300:46:13Nothing that's concerning us. You heard my comments around Eastern. The business that we're competing for early on and the price environment there. So fundamentally, we still feel Optimistic about domestic intermodal. Speaker 1200:46:28Appreciate that. Yes, I just Speaker 1100:46:29wanted clarification on that. Thanks, Kenny. Thanks, Lance. Speaker 1300:46:32Yes. Thank you, Ken. Speaker 100:46:39Eastern. Our next question is coming from the line of Brian Ossenbeck with JPMorgan. Speaker 1400:46:48Hey, good morning. Thanks for taking the questions. So maybe one more on intermodal for you, Kenny. What We've talked about this port to port for a little while now. What's the driver behind that? Speaker 1400:46:58And I guess, what gets that on Stuck back to your network. Is that why you feel like you need to add a little bit more transload? It just seems like the economics are pretty good for the liners East to make the quick turns and that might be a headwind here on your international intermodal for a little while. And I guess just to give you my other follow-up, Maybe for Eric, can you just talk about what's left to improve on the network? You mentioned some of the challenges in the Southeast and a little bit of improvements, but still bulk needs to get back on track. Speaker 1400:47:29What are the few factors you're looking to put in place there? And how far are you along in implementing those right now? Speaker 200:47:36Kenny, that first question was about port to port. Speaker 300:47:39Yes. I talked about it a little bit. We are seeing more customers each week the water. It's encouraging to see that both they're talking about doing it, but we're also seeing it show up in our carloads. We're looking at that on a week to week basis. Speaker 300:48:04Eric's ramps are clean. We've got the equipment. We've got the capacity. We're prepared for it. So we want our customers to bring it on. Speaker 200:48:14You got good match back programs too that take some of the expense of moving an empty container back west and turn it into a Speaker 300:48:21revenue stream. We're Excited about the ag program that we have at Global 4 coming on and we've seen uplift in from Dallas, Dallas to DOC. So A number of products that are out there that are going to be a value to those international customers. Speaker 400:48:38And then Brian on your question around Crew availability. You mentioned the southeastern portion of the railroad. That's exactly right. When we walked into the quarter, that was one of the challenges that lie ahead of us was to be able to recover the manifest network in the southeast portion. For my comments, we've done that. Speaker 400:48:55We've brought back the fluidity that we Spec which reduces the stress on our crew base. Now as I think about it as a whole system though and you think about crew availability, you've really got 3 components to that. Now the first one is COVID. And as we think about COVID, it's not just people who unfortunately are at home because they're either positive or they've been quarantined, but also people who have to be vaccinated. And if you think about the 4th quarter relative to earlier in the year, the 4th quarter was significantly more Back to us in that way than earlier in the year. Speaker 400:49:27The next part is the utilization of our crew base. And as I look back over the Q3 and Coming into the Q4, completing the Q4, we've reduced our recrew rate by a third. And that's incredibly important because that provides us flexibility in our base to continue to meet growth demands. And then finally as we as I talked a little bit about the other part of crew availability is ensuring that we're out in the marketplace hiring for attrition and for growth. And as you heard Jennifer mention, we're not hiring 1 for 1, we're hiring for that growth. Speaker 400:49:59It's a challenging in certain geographic locations, but what we have is a workforce resource department that has certainly stretch themselves into all sorts of different campaigns and initiatives to help us continue to hire to our demand and I'm very encouraged for it. Speaker 1400:50:18All right. Thanks, Kenny and Eric. Appreciate it. Speaker 1300:50:21Thank you, Brian. Thank you. Speaker 100:50:23Our next question is from the line of Jon Shovel with Evercore ISI. Proceed with your question. Speaker 1500:50:29Thank you. Good morning, everyone. Eric, sticking with you, it sounds like a lot of the issues with the KPIs these guys and productivity are somewhat anomalous. I mean these labor availability things are hopefully very temporary and more related to short term East. This is structural, and hopefully the supply chain eases as well. Speaker 1500:50:49When we spoke in October, you were very optimistic that the deferred productivity gains from 2021 would fall into 2022 in addition to what you'd already had planned for 2022. As you think about it now, Eastern. Given that it's still kind of challenging Q4 and start to 1Q, are you confident you can get all of the deferrals into 2022? And is that early 2022 or late 2022? Or just some of the plan for 2022 slip into 2023 as well? Speaker 400:51:15Yes, John, thanks for that question. It's an excellent question. And I want to be really clear with it. I I believe all of it is just deferred. I believe we've set ourselves up coming out of 2021 and the beginning of 2022 to be able to capitalize on exactly what we said. Speaker 400:51:28And to your point, Some of those events that impact us were transitory. Some of them like COVID, we may still see that impact. What you have Here is a team that's committed to being able to capture that deferred productivity and that's exactly what we're poised to do in 2022. Speaker 1500:51:47Eastern. Does it flip at all maybe one half versus second half versus what you might have thought in October just because you've had this Omicron variant that's Speaker 400:51:58Well, I think if my crystal ball was that clear, I'd tell you that. But probably like you, John, I mean we have go through and plan for those contingencies. If the impact comes down, we've got to make sure we're ready to capitalize on the potential for more productivity. If the impact of COVID goes up, you'll see us flex to that as best as we possibly can. Our goal is first to ensure that our employees are safe and they're taking the time off They are positive followed by making sure that when they're here collectively we're being as productive as we possibly can while we're also being excessively safe. Speaker 600:52:30Got it. Speaker 100:52:34Our next question is from the line of Scott Group with Wolfe Research. Please proceed with your question. Speaker 200:52:40Hey, thanks. Good morning. Kenny, when I take the contract wins with Knight and Coal, and I don't know if Campus, Texas is new or not. How much volume from those contracts is there? Is that a point of volume, 2 points of volume? Speaker 200:52:55Any color there? And then Jennifer, any just any thoughts on mix for the year? I'm guessing based on your volume comments, positive half, but negative second half. But would you think full year mix is positive, negative based on the volume outlook? Speaker 300:53:11Eastern. Yes. Hey, good morning, Scott. Thanks for the question. Unfortunately, I'm not going to size the volume for you. Speaker 300:53:19I can tell you that we're excited about it and Eric is prepared to handle that business. And we think that there Eastern. Long term strategic value in having a night swift on our line this year and then eventually Long term, we'll be able to provide our BCOs with a lot of options and it gives us the opportunity to really build up our network and go after that truck business, but we're pretty excited about it. Speaker 200:53:48Bottom line, it fundamentally supports the guidance we gave Investor Day in May, which is something like 3% growth for averaging for the next 3 years above industrial production. So you're well Speaker 600:54:08We're going to have stronger industrial production in the earlier part of that 3 year range. So, the business wins are Eastern. And just Kenny's team going out and hustling is what gives us that upside to industrial production. To your mix question, Scott, I do believe based on our expectations, particularly with the premium business being stronger in the second half that we will have on a full year basis a mix headwind. But I think you're looking at it correctly when I look at the drivers for growth in the first half being more industrial and bulk loaded. Speaker 600:54:42It should look a little different in the first half than the full year. Speaker 100:54:50Thank you. Our next question is from the line of Ravi Shanker with Morgan Stanley. Speaker 700:54:59Thanks. Good morning, everyone. So there's been some renewed commentary at the federal level about whether fairly or not pointing the finger a little bit at the rails and shipping companies for kind of the lack of competition there kind of being drivers of the congestion and inflation, everything else, kind of irrespective of whether that's true or not, kind of can you just share kind of what do you I mean, what are your conversations with the STB like nowadays. Kind of do you see any progress towards risk vertical switching possible or kind of what do you think the outcome of that perception might be? And just a follow-up. Speaker 700:55:35Jennifer, kind of thanks for the detail on the driver of 2022 volume growth between end markets. I missed it, but I didn't hear you mentioned domestic intermodal as one of the drivers of the upside to industrial production growth. So Model to see a snapback if when congestion eases and the truck market continues Speaker 800:56:00to get tighter? Thank you. Speaker 200:56:02Do you want to handle Speaker 600:56:03that, I'll do the cleanup first and then you can talk on the regulatory side, Lance. I did reference the Knight Swift business win, that's domestic intermodal. That's part of what's driving the plus for us relative to industrial production. And then just when you look at again some of the supply chain issues, which Eastern. Both international and domestic intermodal as we see those resolving themselves more in the back half of the year, we would look to see strong performance there. Speaker 200:56:30Yes. And Ravi, as regards our conversation with the STB, notwithstanding whatever perception is held at a federal level regarding with our participation in the current supply chain congestion. Factually, we are open and ready for business. We talked openly on this Call about some of the operating challenges we faced in the Q4. Exiting the year, we're on better footing and that You will see that better footing demonstrated in our public numbers. Speaker 200:57:02You've already seen some of that at the very beginning of the year and that continues to improve. In terms of the regulatory environment, we are actively engaged with DSTB. The workload from our perspective is probably in this order. There's the CP KCS transaction that we need to be engaged on. We've got We'll concern there to make sure that our customers continue to enjoy direct unfettered access to the commercial markets in Mexico and that the Industrial Basin Mexico enjoys the access that we provide to the United States market. Speaker 200:57:40We enjoy about 2 thirds to 70% of that cross border traffic today. And in the context of this transaction, we want to make sure our customers continue to have that competitive available to them. Probably the 2nd biggest item on our horizon at the STB is Forced Access or Open Access. There's a hearing on that coming up in March. We continue to work with the East. Speaker 200:58:08Help them understand our perspective of the dynamics of the rail industry and how to look at that Possible regulation from a perspective that allows us to continue to serve our customers exceptionally well and continue to invest in our railroad so that that service lasts for years to come. And then finally, there's been work on Final offer rate review at the STB. We've offered up with peer railroads an alternative to that in An alternative dispute resolution mechanism looks like it's a nice simplification for small rate cases, small shipper rate cases and It satisfies some of what we consider the big legal hair on the STB's proposal to have somebody else take on the role of rate mediation. Other than that, our job at the We do those two things, I think we can navigate the docket that's in front of us in the coming year. Speaker 700:59:25Great color. Thank you. Speaker 200:59:27Yes. Thank you, Robbie. Speaker 100:59:29Our next question is from the line of Tom Wadewitz with UBS. Please proceed with your question. Speaker 1600:59:34Eastern. Yes, good morning. I'll give you both questions upfront. I guess one, you got a question earlier on kind of the momentum in contract wins, which is great to see you executing on your strategy that you laid out at the Analyst Meeting. So kudos on that. Speaker 1600:59:55I wonder if you can offer some kind of high level thoughts on price versus volume. Presumably some of these bigger contract wins price is a consideration. So how do you think about the kind of price versus volume focus maybe this year or next year? And is it a bit less on price and more on volume or just how you think about that? And then the second question would be, you're anticipating ramp in volume, you're ready to go at the terminals. Speaker 1601:00:24But In July 2021, you had this issue where there just wasn't enough drayage capacity, so you had a buildup Eastern. Of containers, do you have visibility to drayage capacity or control over that such Speaker 401:00:39So you Speaker 1601:00:40wouldn't run into that issue again in 2022? Thank you. Speaker 201:00:45Kenny, you want to you're probably good to handle maybe both of those. Yes. Speaker 301:00:48I mean, We're certainly pricing to the market. Nothing has Speaker 501:00:53changed Speaker 301:00:53in our overall approach to the market. We're selling a very strong reliable service We're also backing that up with a lot of the capital that Eric and his team will be putting in to create a value proposition. Eastern. That's our approach to the market. That's how we're going to win. Speaker 301:01:12That's how we're going to grow. That's how we talk to our certainly see offline time. We see what where the how much time the chassis are gone, how much time the containers are gone. It's still not a very efficient network. It needs to come down. Speaker 301:01:39And as it comes down, it's going to create More volume growth, more efficiency for us. It will be overall positive. So we're looking at that on a daily basis. Speaker 201:01:48Yes. Eric, that looks Better, but there's clearly still some work to be done there, right? Speaker 401:01:53There's still work to be done there. And as we talked nearly a year about Investor Day about Intermodal being such an important growth engine for us. We also at the same time without intermodal excellence. And if you look at many of those initiatives, they're focused on assisting our customers on helping with The ability to be able to get quicker turns. So as I think about the work we're doing at nearly every intermodal ramp around our gate system and reducing the amount of time to get in and get out, that's Helping them in that generating capacity, the work we've done on changing our UP GO app to make whether it's for our existing customers or our new customers, It provides them greater opportunity to efficiently get through the ramp. Speaker 401:02:33So we're making sure that we're continuing to do our part to assist our customers to be able to generate that capacity. Now to Lance's There's opportunity on the other side, but together I think we'll Speaker 301:02:43work our way through it. Speaker 601:02:45The only thing I'd add is that The congestion issues that you're referencing in particular, Tom, were really around the international intermodal side, and a lack of international chassis and dray drivers. And some of our recent wins have been with on the domestic side with asset owners who come with their own chassis and driver fleet. Speaker 201:03:03That's true. Speaker 1601:03:06Great. Thank you. Speaker 1301:03:08Yes. Thank you, Tom. Speaker 101:03:10Our next question is from the line of Bascome Majors with Susquehanna. Please proceed with your question. Speaker 1701:03:15Eastern. Yes. Thanks for taking my questions here. Just one clarification and you've been reporting RTMs weekly for some time now. Are your volume comments focused RTMs are carload and intermodal units. Speaker 1701:03:27And on the volume outlook a little more strategically, can you talk about any particular places where The gap between your bottoms up conversations with your customers and sort of the tops down anchoring that you gave today seem to either diverge in magnitude or maybe conviction? Thank you. Speaker 601:03:47So I'll start with that Bascome. When we talk about volume and give you the volume guidance, we're talking about it on a carload So that's consistent with how we talked about it at the Analyst Day and so we're talking carloads. Kenny, you want to Speaker 201:04:00talk about it? Yes. Let me chime in on that first question or on the second question, the bottoms up versus tops down. Kenny, You have unique relationships with the commercial side of a lot of and the buying side of a lot of our customers. At the CEO level, I'll tell you what my counterparts tend to be focused on is consumers are flush, balance sheets for consumers are good and they're financially healthy. Speaker 201:04:27So housing market, you're in the construction market, you're in some other aspect of our industrial economy. So at the very Highest level, Kenny, that's what I hear. Speaker 301:04:53Yes. Lance, you're spot on. And the only thing I would add is that we're not waiting Strategically about these growth areas from a geo perspective and that's what you're seeing now with all the work We're doing with Eric's team in terms of Inland Empire and the growth there and the investments there, the Twin Cities, the growth there and the investments there. You're going to see a little bit more volume in those areas than you did last year. That's minimal. Speaker 301:05:23Also on the carload side, we're also thinking Very strategically about areas that you can call it high growth population, you can call it high warehousing. When we see areas that are under penetrated from a rail perspective, we're going to be opportunistic and really invest towards those areas and that's what you're seeing with the Transflo facilities in the Inland Empire and that Phoenix area. Speaker 1001:05:51Eastern. Speaker 101:05:55Our next question is from the line of Justin Long with Stephens. Please proceed with your question. Speaker 1801:06:00Thanks and good morning. I was wondering if you could share how much of a tailwind you're assuming from coal within the full year volume guidance? And then also wanted to ask about labor availability. On a sequential basis, is it getting any better? Is it getting worse? Speaker 1801:06:16And maybe you could just speak your confidence in growing headcount to support that 5% plus volume growth outlook? Speaker 601:06:25Yes. Thanks, Justin, for the question. We're not going to get into that level of granularity, but we did think it was important to acknowledge that Central is changing the posture from what we thought it was when we talked to you back in May from a tailwind to a headwind and we're going to Leverage that absolutely as long as we can and the new business wins certainly help with that. You want to talk about the crew availability? Yes. Speaker 401:06:47I mean building off the previous conversation, Eastern. We're in the market. It's certainly until some point in some locations Justin is a challenging market. As I think about looking throughout the year, some of the different activities we've taken on are meant to really differentiate us from other companies that are in the market as well. As I think about not only employee referral programs that get the word out more in our social media campaigns, but Think about the efforts we've taken in the last year where we're now talking to prospective employees that the day they come to the railroad is also the 1st day they can start college with us that we offer that free of charge to them. Speaker 401:07:26So, we're in the market and we're going to continue to put out, what we feel is Very strong value proposition to join Union Pacific. Speaker 201:07:34Well, and Eric, you mentioned some self help on crew availability. Your strong move on reducing the recrew rate by a third or more. That in essence frees up some amount of our Crew boards. And you're just generally more productive now with unproductive crew starts like East. Speaker 401:07:56Well, we also saw in the 4th quarter starting to see the benefits of a high vaccination rate across the company and being able to have people Eastern. Speaker 201:08:05We should talk about that, Justin. It's pretty much invisible to the outside world, but our Over 3 quarters of our workforce is fully vaccinated and that's because we started early on complying with the federal vaccine mandate. Now we paused because of the pause mandated by a court. Better than the communities that we serve. We saw a spike in the number of our employees who had to quarantine presume positive or exposed, but it was nothing like the spike we saw in the communities that we serve. Speaker 1801:08:51That's helpful. Thanks for the time. Speaker 201:08:53Yes. Thank you, Justin. Speaker 101:08:56Our next question is coming from the line of Jordan Allinger with Goldman Sachs. Please proceed with your question. Speaker 1901:09:02Yes. Hi, morning. Just a question, just thinking about the trip plan compliance around the manifest business, which obviously has been under pressure, although as East. Thanks perhaps moving forward on that front. But just from a sensitivity standpoint, how critical is something like that metric to getting closer to a normal level to producing the operating ratio that you guys are targeting. Speaker 1901:09:29Like I'm just trying to get a sense for how important is that for us to watch moving up in thinking of relation to your targets for margin? Thanks. Speaker 601:09:40Yes. I'll maybe start and others may want to weigh in. But when we look at the key metrics that are driving the cost profile, which relates Certainly the operating ratio. I'd look more at freight car velocity and the terminal dwell numbers in terms of how We're handling the freight on the railroad. And that also has an impact on the number of turns that we're getting on the cars that we can put up against customers to get that next revenue load. Speaker 601:10:07So, I see trip plan compliance and intermodal trip plan compliance more as the outcome of this Other things that we're doing in terms of moving the car and operating the network more fluidly being more directly impactful to Speaker 201:10:22the OR. Yes, Jennifer, those Trip Lane compliance numbers are really about can we serve customers in a manner that's consistent with our commitment. So that's about But in terms of hitting a high margin or a margin target, that's about car velocity, terminal dwell, locomotive productivity and workforce productivity and train length, I'd thrown there as well. Speaker 1301:10:53Thank you. Yes. Speaker 101:10:56Our next question is from the line of Walter Franklin with RBC Capital Markets. Please proceed with your question. Speaker 2001:11:01Yes. Thanks very much. Good morning, everyone. So I just wanted to go back to the business Twins and certainly that's a positive and I think will certainly be viewed as such. But I just wanted to ask the question. Speaker 2001:11:12We did see a railroad, one of your Northern Peers a number of years ago growing quite substantially winning share. But when faced with some capacity constraints, it kind led to a significant gridlock that kind of prevailed for a couple of years. So given the capacity constraints that we have right now, you're taking on New Business. What comfort level do you have that you're not going to run into some of those issues over the next couple of years even as supply chain global supply chain Problems ease hopefully in the coming months and quarters. Speaker 201:11:48Walter, we are highly confident. We have a plan in place and an existing network to be able to absorb the growth that we've been talking about this morning and not be gridlocked. A couple of cases in point. 1, we've just onboarded Knight Swift over the course of the last 5 weeks, call it 4 weeks, 6 weeks and it's been flawless. That was on the strength of a lot of Coordination and planning between ourselves and that customer in order to make sure their drivers were well prepared, that our ramps were efficient for their drivers that we had good signage and our UP Go app to make it virtually seamless to get on and off. Speaker 201:12:36So I know we're going to be able to plan and execute in the same way for future onboarding. The other Thing to note is we've upticked our capital, but there are some areas that we need to invest in. There's that $600,000,000 or so of commercial facilities and capacity. Historically, a lot of that spend would be targeted on productivity enhancement. As we look into this year, a Fair amount of that spend is being targeted towards enabling growth. Speaker 201:13:03And so we've got a game plan. We've got the capital to be able to do it. We're well in advance of needing to put the capital in the ground and so it's happening. Speaker 601:13:12Yes. And that's where some of those investments that Lance referenced that were productivity investments initially when you think about siding extensions become investments that support the growth of the network. Capacity that's not being utilized in that manner today. And then think about our locomotives, which we still have a significant portion of our locomotive fleet that is stored today. So That's capacity that we have to bring to bear and will be. Speaker 2001:13:36That's great. No, that's excellent color. I appreciate that. And then my follow-up is more on a Technology question. I'm sure you've seen that Parallel Systems initiative for autonomous electric vehicles that would maximize The use of existing rail networks, your competitor weighed in on it. Speaker 2001:13:55Just curious, is that something we should even Keep an eye on, is it a real initiative? And do you see it as possibly have it moving the needle for Union Pacific if it were applied going forward? Or are there some challenges associated with its implementation that are likely not going to bring it to bear? Speaker 201:14:18Walter, we are interested in the Parallel Systems Technology. We are familiar with it and it is of interest. It's of keen interest. Candidly, there are a lot there's a lot of hurdles in front of that technology for deployment. Having said that, it could potentially be a game changer if it proves out to be effective Eastern and workable. Speaker 201:14:44So I'd say keep your eye on it and we're keeping our eye on it. And I don't think it's going to impact 'twenty two or 'twenty three or 'twenty four, but at some point it could be Technology that has utility for the U. S. Rail network. Speaker 2001:15:02Yes. It seems pretty exciting. Okay. I really appreciate the time and the answers. Speaker 201:15:07Yes. Thank you. Speaker 101:15:10Our next question is from the line of Ben Nolan with Stifel. Please proceed with your question. Operator01:15:16Thanks and I appreciate you guys working, man. So my first question, I guess, relates to just thinking about the Schneider win that you guys Chad. When you're out pitching for new business like that, just curious how you are positioning the value proposition for you guys. Is it more about the economics? Or is it service oriented? Operator01:15:38Or sort of how How do you pitch the competitive advantage that you're providing your customers? Speaker 201:15:43Kenny, you're the one that won. Speaker 301:15:45Yes. Again, I'm Really proud of the team. We've got a strong leadership team in the premium side with Kerry Kertroff for lead in that. But what we're doing is We're working as a team and the first thing we do is we talk about our service product. We talk about where our network is and the capacity. Speaker 301:16:03Clearly, we had to put up some capital against that and some investments against that to help those carriers, those customers get into and get out of our ramps were very fluid. We're selling all those things. There's no part of it where we're changing our pricing strategy or approach to the market. We'll let the Players really fight it out on the field and let their own efficiencies, went out. So we're just selling our network. Speaker 301:16:33We've got a beautiful network And we've invested in and that's what we're selling. Operator01:16:39Perfect. Thanks Kenny. And for my follow-up quickly, Jennifer, the when When you talk about the 3% inflation, I was just curious how you're factoring fuel cost into that? Speaker 601:16:51Great question, Ben. We don't factor fuel cost into that, because of our fuel surcharge programs. And yes, there's a lag, but we don't include fuel when we're talking about Our core inflation. Speaker 1401:17:02Perfect. Thanks. Speaker 701:17:04Thank you. Thank you, Ben. Speaker 101:17:06Our next question is from the line of Cherilyn Radbourne with TD Securities. East. Speaker 2101:17:15Just a couple of questions on the operating side. I was wondering whether you could talk about if you've seen an uptick in your labor attrition rate as some of your peers have and how you're coping with that? And then just at a higher level, with regard to productivity to provide a partial offset to inflation, can you talk about how you're keeping the PSR mindset sort of alive and well throughout the company, particularly as you bring on new employees? Speaker 401:17:44Yes. Thank you for those And the first answer is actually really straightforward. If you look at a 5 year average, we are not seeing increased attrition in our agreement professionals. Regarding your second question, there's a lot of ways that we continue to reinforce PSR, but really our flagship method It is really the one we've employed for the last well, this will be the 3rd year in a row, which is our operating excellence classes. This is an opportunity for Front line leaders in the operating department all the way through executives that are in the front lines to be not only with one another in groups 60 to 80, but also to be with me and the leadership team as we continue to define our PSR initiatives, as we continue to evolve the railroad with more PSR initiatives and they're hearing it directly from us. Speaker 401:18:32Most importantly, they're getting the chance to ask questions and ensure that we have alignment and also present their opportunities back to us. So we'll continue to use communication as our single best tool followed by just a relentless focus on execution. Speaker 2101:18:48That's it for me. Thank you. Speaker 201:18:51Thank you, Cherilyn. Speaker 101:18:53Our next question is from the line of Brandon Oglenski with Barclays. Please proceed with your question. Speaker 2201:18:58Hey, good morning. And sorry, I missed the first part of this call, so I don't mean to be duplicative in my question. But Eastern. Lance or Eric, your trip plan compliance is down quite a bit. And I realize there's a lot of other outside factors right now during the pandemic. Speaker 2201:19:13But better or worse. This industry has a reputation when demand goes up or the economy heats up, service volume goes up and service goes down. Speaker 101:19:21So I guess How do you think Speaker 2201:19:22about that in a longer term context? Have we just cut too far under these PSR plans? Do we need to rethink labor and workforce levels? Eastern. And is the CapEx level today the right level or does that even potentially need to be reevaluated looking forward? Speaker 2201:19:37Thank you. Speaker 201:19:39Yes, Brandon, this is Lance. I'm going to start because I've been crystal clear on this point with other audience Eastern. If you look at our historic record here over the past handful of years through our transformation. We've improved our operating metrics when volume went down particularly last year and we improved them last year when volumes snapped back, right. So East. Speaker 201:20:10There's no reason for us to think empirically on Union Pacific volume is going to tank our ability to run the railroad. Having said that, What hurt us in crew availability primarily in the second half of the year was I think we did not adequately What we did not plan for was a vaccine mandate where we'd have to give people time off to get vaccinated and waves where we had 100 of UP employees unavailable to us on any given day because of quarantine. And I look at that and I think Shame on us. That's a risk factor that we did not adequately plan for. And when I look into the future, we're going to just be a whole lot more relentless about and deliberate about the assumptions that we're building into our plans. Speaker 201:21:19Having said that, we're on the back side of getting that remedied in part through being relentless on how we utilize crews that are available to us and on the front and making sure that we've got our Board's staffed in a way that supports our crew consumption. Eastern. And at some point in the future, COVID is going to go away or it's going to be much less impactful. And I think at that point, that's going to be wonderful day. But until then, we have to plan for it as a contingency. Speaker 201:21:52And that's what we've got built in. And I think we're going to be trading that to you early on in this year. I see it in the statistics and you will see it in the operating statistics as well. Speaker 2201:22:05Thank you. Speaker 201:22:06Yes. Thank you, Brandon. Speaker 101:22:09Our next question is from the line of David Vernon with Bernstein. Please proceed with your question. Speaker 501:22:14Hey, good morning guys. So Kenny or Eric, I guess the question for you on the intermodal growth that you're putting out there. Is this Something that we should be estimating as 100% incremental to the current base and whatever growth forecast we're going to put in there? Or are there some customer loss Some remixing of the business that you're planning to do. I'm just wondering if we should be sort of thinking that this business comes in and the intermodal network is going to expand or or are we going to be looking at this as only partially incremental growth? Speaker 301:22:42No, this is Clearly incremental growth for us. There is not a bait and switch or we change something or lost something. No, this is all Eastern. And we're working very closely with Eric, our team. Eric and I spent quite a bit of time talking about the Intermodal network. Speaker 501:23:05All right. And then maybe just as a quick follow-up, The volume outlook slide has a question mark for international intermodal. I'm just wondering is that a commentary on the congestion at the ports And the shipper preferences for expediting off the West Coast or is that a commentary that says, hey, look after this slug of volume comes in, Speaker 1901:23:24Eastern. Warehouses are going to Speaker 501:23:25be full and we should see import growth start to slow. I'm just wondering what does it mean by that question mark on the volume outlook phase for international? Speaker 301:23:33Yes. Thanks Eastern. For asking that clarifying question. And you're right, it's all about as we're slowly coming out of the Christmas holidays, I Clearly believe that there is some natural time into this that we should see things work out. I've said this during last part of the year sometime in the middle of the year, but it's just going to be a gradual and slow increase the carloads on the international intermodal side. Speaker 301:24:00But Short answer is that's what you're seeing. Speaker 501:24:03So that's more congestion than a macro comment? Speaker 301:24:07Eastern. Port congestion for sure as customers are now sending more to inland versus port to port. Speaker 201:24:14Yes. I think where you're going with that, David is there's nothing about end market demand that we're building into the plan that says there's a collapse of the American consumer buying imports. Speaker 1301:24:30Okay, good. Thanks. I just wanted to Speaker 501:24:32make sure that wasn't a macro thing. Thanks a lot guys and thanks for the time. Speaker 1301:24:36Yes. Thank you. Speaker 101:24:38Our next question is from the line of Hiram Nathan with Daiwa. Please proceed with your question. Speaker 1201:24:43Hi. Thanks for taking my question. Eastern. Just following up on the Paddle Systems deck. So we have seen a lot of innovation, especially on the truck side. Speaker 1201:24:52And it's Coming not only from within the industry, from outside the industry as well. So I'm just wondering, with the rail, we haven't seen as much. Eastern. How do you cultivate that? How do you kind of finance or fund it or being called in to bringing that outside innovation in the industry. Speaker 201:25:13Yes, Jairam, this is Lance. Maybe we're just not doing an adequate job of Talking about it, but our new CIO and Rahul Jalali, he is a exceptionally talented tech executive. And What he's got us doing is amplifying our internal development by speeding it up through minimally viable product, We can tease out more rapidly and more fulsomely what's the next step in our tech investment and how quickly can we bring it to market. There are So many examples of that. We've talked a bit about some this morning. Speaker 201:25:58The UP Go app for drivers on our ramps, intermodal vision, the mobile for our crew base, UP Vision, I mean just on and on and on. The second way External Tech Expertise, whether that's partnering up with Google, whether that's partnering up with somebody like Too Simple, There's any number of ways that we're exercising those kinds of partnerships so that right now in an accelerated and an accelerating manner. And we're really, really excited about that. Okay. Thank you. Speaker 1201:26:52And just as a follow-up, Jennifer. So if I go back to the quarters where you hit the 55% Eastern. Operating target. The volumes were about 5%, 6% above, let's say, 4Q levels. So is that Eastern. Speaker 1201:27:10But it looks like there are other things that is helping margins next this year, right, like not in productivity and pricing to some extent. Eastern. So I'm kind of trying to understand how much is the volume impact in that 55 0.5% of our target and how much would these other initiatives help? Let me Start, Jennifer, with the mantra Speaker 201:27:39that you and I talk about Speaker 1901:27:41all the Speaker 201:27:41time. Our ability to generate attractive margins is built on 3 Legged Stool. We look for volume growth, which we get to leverage. We look for Speaker 501:27:52productivity, which we can leverage through volume growth and Speaker 201:27:53we can find in other ways. East. Which we can leverage through volume growth and we can find in other ways and we got to have pricing that supports it as well. In 2022, we're going to see benefit from all 3. Speaker 601:28:04Yes. And I think that's part of why we're talking more about incremental margins as well is because of That focus on growth, the new business opportunities that's coming to us, being able to move that really efficiently, pricing it well and then dropping that to the bottom line. Speaker 1201:28:21Okay. Thanks guys. Yes. Speaker 1301:28:24You're welcome. Thank you. Thank you. Speaker 101:28:27Thank you. Our final question today comes from the line of Jeff Kauffman with Vertical Research Partners. Please proceed with your question. Speaker 1301:28:33Thank you very much Eastern. Thanks for squeezing me in at the end here. Jennifer and Lance, you addressed the question, what if congestion doesn't get better Eastern. And the system doesn't get more fluid and you mentioned that's part of your contingency. I'm going to ask it the other way. Speaker 1301:28:49What if it actually does? Because sometimes when growth bounces back too quickly, the system can be challenged. You talked about the hiring of crews. You talked about how your crew boards are going to ease up As you move through this, but can you talk about it takes 6 to 9 months, right, to train a new T and E crew. What kind of planning do you have to put in place if the volumes come in a couple of percentage points above what you're looking for? Speaker 1301:29:16And what What kind of constraints would you be running into on the network? Speaker 201:29:21That's a great question, Jeff. And it's one that we scenario plan out for ourselves, periodically As we go through our planning cycles within the year, first thing I would note is we've worked really hard to reduce the amount of time it takes to get somebody off Street and to be qualified as a conductor. I think we've got that knocked down to something like 14 weeks. And so that's a And then we've got a lot of levers that we pull when it comes to managing the inventory, which is really the mechanism that bogs down the network. It's not the fact that more volume wants to move through the network. Speaker 201:30:14It's if that volume doesn't move fluidly and it builds up inventory. Eastern. And now we're using our capacity in a really unproductive way. We've got a ton of mechanisms that we've developed over the past 3 years America. We work directly with that customer to get them back in the box. Speaker 601:30:41Yes, Lance, I mean, you hit all the key points. The only thing I'd add is, it's less about Absolute volume number and it's also about where the volume comes on and in what products. And so that's where I think the team did a great in 2021 being agile around that. We weren't expecting the chip shortages. We didn't expect the supply chain congestion. Speaker 601:31:01And the coal volumes were a blessing that came to us as well as increase on the grain side. And so to be able to pivot Eastern. That's why it's so critical that Kenny and Eric are linked at the hip in terms of talking about the trends, talking about the plan and then Speaker 1301:31:18And just a follow-up to that. I heard Kenny recently talk about the great resignation and the challenge with bringing back from the furlough board. So have you worked your way through most of the furlough boards and have your arms around your ability to bring back employees? Or is that That we're still probably Speaker 301:31:35going to be dealing with in Speaker 1301:31:36the coming quarters as volume begins to come back. Speaker 601:31:40No, Jeff. We've largely depleted those Furlough boards, the folks that we have called back are in training classes now, and we're really focusing in terms of incremental adds to our from a crew base, it's going to be on the new hire side. Speaker 1301:31:55Okay. That's all I have. Congratulations and thank you. Speaker 201:31:58Yes. Thank you, Jeff. Speaker 101:32:01Thank you, everyone. This concludes the question and answer session. I'll now turn the call back over to Lance Fritz for closing comments. Speaker 201:32:07Rob, thank you very much. You did a wonderful job for us today again and thank you all for joining us today and for your questions. We're looking forward to talking with you again in April when we discuss our Q1 results. Until then, I wish you all good health. Please take care. Speaker 201:32:22Thank you. Speaker 101:32:24Thank you, Ms. Fritz. Ladies and gentlemen, thank you for your participation. This does conclude today's teleconference. You may disconnect your lines at this time and have a wonderful day.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallEledon Pharmaceuticals Q4 202100:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Annual report(10-K) Eledon Pharmaceuticals Earnings HeadlinesIs Eledon Pharmaceuticals (ELDN) The Hot Biotech Stock Under $5?March 27, 2025 | uk.finance.yahoo.comAnalysts Are Bullish on These Healthcare Stocks: Biomea Fusion (BMEA), Eledon Pharmaceuticals (ELDN)March 24, 2025 | markets.businessinsider.comTrump’s treachery Trump’s Final Reset Inside the shocking plot to re-engineer America’s financial system…and why you need to move your money now.April 22, 2025 | Porter & Company (Ad)Guggenheim Remains a Buy on Eledon Pharmaceuticals (ELDN)March 24, 2025 | markets.businessinsider.comWe're Hopeful That Eledon Pharmaceuticals (NASDAQ:ELDN) Will Use Its Cash WiselyMarch 22, 2025 | finance.yahoo.comEledon Pharmaceuticals Reports 2024 Financial Results and Clinical AdvancesMarch 22, 2025 | tipranks.comSee More Eledon Pharmaceuticals Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Eledon Pharmaceuticals? 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There are 23 speakers on the call. Operator00:00:00Thank you for accessing Union Pacific Corporation's 2021 4th Quarter Earnings Conference Call held at 8:45 am Eastern Time on January 20, 2022 in Omaha, Nebraska. This presentation and the accompanying materials include statements to contain estimates, projections or expectations regarding the company's financial results and operations and future economic conditions. These statements are forward looking statements as defined by the federal securities laws. Forward looking statements are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in the statements. The materials accompanying this presentation include more detailed regarding forward looking information and these risks and uncertainties. Operator00:00:46In addition, please refer to the company's website and and SEC filings for additional information about our risk factors. Thank you. Speaker 100:00:56Greetings. Welcome to the Union Pacific 4th Quarter Earnings Call. At this time, all participants are in a listen only mode. A brief question and answer session will follow the formal presentation. Eastern. Speaker 100:01:12As a reminder, this conference is being recorded and the slides for Today's presentation are available on Union Pacific's website. It is now my pleasure to introduce your host, Mr. Lance Chairman, President and CEO for Union Pacific. Thank you, Mr. Fritz. Speaker 100:01:26You may begin. Speaker 200:01:27Thank you, Rob, and good morning, and welcome to Union Pacific's 4th quarter earnings conference call. With me today in Omaha are Kenny Rocker, Executive Vice President of Marketing and Sales Eric Goeringer, Executive Vice President of Operations and Jennifer Hayman, our Chief Financial Officer. As we wrap up 2021. I want to start with a thank you to the Union Pacific team. This past year has been anything but easy as we dealt with massive weather events, wildfires, Supply chain congestion and continued impacts from the pandemic. Speaker 200:01:58Through all of those challenges, our employees did the hard work necessary to to deliver a record financial year. I am so grateful for our team's strength and their determination. They give me confidence that our best days truly lie ahead. Turning to our 4th quarter results. This morning, Union Pacific is reporting 20 21 4th quarter net income of $1,700,000,000 or 2 point $1,000,000,000 or $2.36 per share. Speaker 200:02:33You'll note that 2020 reported results included term and charge related to our Brazos Yard investment. Our 4th quarter operating ratio of 57.4 percent East. We're in the range of 50 basis points versus 2020's adjusted OR largely driven by the headwind from fuel prices. For the full year, we achieved a record 57.2 percent operating ratio, an improvement of 130 basis points versus 2020 adjusted results. And as Jennifer will lay out in a few minutes, we're on track to achieve a full year operating ratio that starts with a 55 in 2022. Speaker 200:03:13Even with the challenges of the past year, we set 4th quarter and full year records for operating income and net income. The comparison to 2019 further demonstrates the achievements of the team over the past 2 years. As you will hear in greater detail from Eric, our 4th quarter safety and service performance did not meet expectations. I am pleased, however, that as we exit the year, delivering for our customers, we navigated each obstacle and are now better for having dealt with them. During 2021, we took significant steps to advance our ESG Street efforts, kept off by the release of our initial climate action plan in December. Speaker 200:04:01This plan lays out a framework to achieve our 2030 Greenhouse Gas Emission Reduction Targets and includes a commitment to net 0 by 2,050 and we are the only U. S. Railroad to do so. East. One element of our plan is to reduce overall fuel consumption and we made continued progress last year. Speaker 200:04:18Our full year fuel consumption rate improved 1% for a new record low. This represents the 3rd consecutive year we improved our fuel consumption rate on a year over year basis and it helped our customers eliminate 22,900,000 metric tons of greenhouse gas emissions by using rail versus truck. So Let's get started with Kenny for an update on the business environment. Speaker 300:04:42Thank you, Lance, and good morning. 4th quarter volume was down 4% compared to a year ago. Gains in our industrial and bulk segments were more than offset by a decline in our premium business group from continued global supply chain disruptions. However, Freight revenue was up 10% driven by higher fuel surcharges, positive mix and strong pricing gains. Let's take a closer look at each of these business groups. Speaker 300:05:09Starting with bulk, revenue for the quarter was up 16% compared to 2020, driven by a 5% increase in volume and a 10% increase in average revenue per car reflecting higher fuel surcharges, positive mix and strong core pricing Gaines. Coal and renewable carloads grew 13% year over year. Our efforts to switch customers to index based contracts are supporting domestic coal demand as a result of higher natural gas prices. The sequential decline was due in part to softer demand from milder weather in the 4th quarter. The harvest for grain in Grain Products drove the 15% sequential improvement. Speaker 300:05:51However, shipments were down 1% compared to 2020 due to reduced grain quarter shipments to the Gulf. Weaker grain shipments were partially offset by our business development efforts and strong demand for biofuels. Fertilizer carloads were up 9% year over year due to strong agricultural demand and increased export potash shipment. Moving on to industrial. Industrial revenue improved by 14% for the quarter, driven by an 8% increase in volume. Speaker 300:06:24Average revenue per car also improved 6%, primarily driven by higher fuel surcharges and core pricing gains. Energy and specialized shipments were flat compared to 2020. Higher demand for LPG and soda ash was off primarily driven by demand for brown paper used in corrugated boxes and scrap paper. Industrial chemicals and plastic shipments were 6% year over year due to strengthening demand and business wins. Metals and minerals volume continues to be a bright spot. Speaker 300:07:06Volume was up 18% compared to 2020, primarily driven by our business development efforts along with strong steel demand. In addition, demand recovery for construction materials and favorable comps for frac sand contributed to strong year over year growth. Turning to premium, revenue for the quarter was up 1% on a 14% decrease in volume versus 2020. Average revenue per car increased by 17% due to higher fuel surcharge, core pricing gains and a positive mix of traffic. Automotive volume was down 10% in the quarter due to semiconductor related part Shortages and associated plant shutdown. Speaker 300:07:50However, sequentially, we saw a 10% increase versus the 3rd quarter due to improved semiconductor availability. Intermodal volume was down 15% driven by continued international intermodal supply chain disruptions impacting the quarter as ocean carriers and BPO shifted more freight to port to port. Sequentially, intermodal volume was down 10% versus the 3rd quarter as global supply chains remain challenged. Now looking ahead to 2022, here are the economic indicators that correlate closely with our business. You see that industrial production is currently forecasted to grow at 4.8% in 2022. Speaker 300:08:33We also recognize that we will face continued challenges in our energy related markets. Strategy enables us to outperform the markets with our reliable service and continued focus on enhancing the customer experience. So as we began 2022, I'm excited and bullish for the opportunities we have in front of us. For our bulk commodities, we are optimistic about growth in most of our markets due to favorable market conditions and business development wins. For fertilizer, capacity to handle more volume with longer trains. Speaker 300:09:26Coal should see year over year growth based on the expectation of continued favorable natural gas prices. Additionally, plant retirements forecasted in 2022 will be offset by 2 new contract wins that started on January 1. For grain, we have tough comps versus 2021 as exports have been strong for the last Couple of years. However, in Grain Products, we are leading the market in biofuel development by securing opportunities on both markets, we continue to be encouraged by the strength of the forecast for industrial production. This will positively impact many of our markets like metals. Speaker 300:10:13Customer expansions and business development wins will drive growth in our Industrial Chemicals and Plastics Commodity Group. However, as we move through the year, we expect lumber shipments to be adversely impacted by the current forecast for housing starts. And lastly, for premium, we expect strong uplift for both our automotive and intermodal businesses. Automotive sales are forecasted to increase from 15,000,000 units in 2021 to 15,400,000 in 2022 due to Vehicle inventory restocking efforts, plus wins to convert finished vehicles and auto parts shipments from over the road will further strengthen UP's Motor Business. Domestic intermodal will benefit from retail inventory restocking, continued strength in retail sales and High Truck Supply. Speaker 300:11:04We're seeing slow improvement on our international volumes, but we also remain cognizant of the continued labor shortages that are impacting the global supply chain. Setting aside those forces outside of our control, we continue to create our own opportunities to grow. We are focused on expanding our reach into new markets in the industry. We're growing our foot Spring in the Twin Cities and Inland Empire Intermodal Terminal. This quarter, we will also have a new product offering with our ag Transo site at Global 4th and the nice swift business win that started this month positions us for robust growth in 2022. Speaker 300:11:45But just to be clear, we're not only investing on the intermodal side, we're making significant investments to support growth on the carload Slide 2. We've recently purchased 2 transload sites in strong economic growth areas like the Inland Empire and Phoenix. As we forge ahead with our aggressive commercial strategy, we're accelerating growth beyond this year. The future looks right headed into 2023 as we just announced that UP will be the primary intermodal rail carrier in the West for Schneider. This new business will start up in January 2023. Speaker 300:12:23I'm proud of our Commercial team. They are intensely focused on working with our customers to find creative solutions to win in the marketplace. We are anxious to build upon this momentum and grow with our customers. With that, I'll turn it over to Eric to review our operational performance. Speaker 400:12:41Thanks, Kenny, and good morning. 2021 proved to be a challenging year operationally as we saw a right range of events impact the network from wildfires to supply chain congestion. The team leveraged their collective strengths to find solutions to keep trains moving. We exited the year in a more fluid state recognizing additional improvement is still imperative. Taking a look at our key performance metrics for the quarter on Slide 10. Speaker 400:13:07Compared to Q4 2020, our operating metrics deteriorated, although we improved most of our metrics sequentially from Q3. Freight car velocity was impacted by reduced crew availability due to an increase in COVID infections and providing time off for vaccinations. Through reducing our recrew rate, recalling remaining furloughed employees, streamlining processes to onboard Crews and increasing crew vaccination rates, our crew availability improved throughout the quarter. Our intermodal trip plan compliance 78% is a decline from last year. However, is a 12 point sequential improvement from 3rd quarter results. Speaker 400:13:47This sequential improvement is evidence that our intermodal assets are balanced and we are poised for growth. Our manifest and auto trip plan compliance results of 58 represented a decline both year over year and sequentially. Crew availability had a greater impact on our manifest network. The December manifest in auto trip plan compliance results of 62% indicate we are trending in a positive direction and we are building on these gains to start the year. Efforts during the quarter focused on the southeastern portion of our network and we successfully returned manifest operations to a fluid state. Speaker 400:14:23Our bulk operations however are not currently to a level that meets expectations. We are focused on driving improvement to this network as we did to the manifest network. Turning to Slide 11, our efficiency metrics remained strong in the quarter, although some results were muted by the crew availability and lower volumes. Locomotive productivity declined 9% compared to Q4 2020 due to Higher locomotive resources to assist with recovery efforts in the southeastern portion of the network. 4th quarter record workforce productivity improved 1% to 10 46 daily miles per FTE. Speaker 400:15:02Recognizing the importance of balancing strong crew utilization and planning for the future, we are focused on effectively managing crew levels. We're in the marketplace hiring, although we have been challenged in certain locations. Working with our partners and workforce resources to expand our reach, we are developing creative programs and campaigns like our 2nd chance program to attract new employees to Union Pacific. Train length increased 2% from a year ago to over 9,300 feet enabled by the completion of 15 sightings during the year. Although our ability to grow train length in the 4th quarter was impeded by lower volumes in the intermodal business, We did deliver train length improvement in other business lines, including a 4% improvement in our manifest train length. Speaker 400:15:49Utilizing The strong foundation built with the adoption of PSR, the team is ready to handle the expected growth in this and future years. Turning to Slide 12. With respect to our capital spending, PSR allows us to efficiently operate the railroad in a less capital intensive manner. We continue to exercise discipline while still delivering value to our shareholders. Capital spending will remain in line with our long term guidance of less and 15% of revenue. Speaker 400:16:19For 2022, we are targeting capital spending of $3,300,000,000 pending final approval by our Board of Directors. The increase in capital spending is driven by targeted freight car acquisitions, investments in growth related capital projects to drive More carloads to the network and finally slightly higher material and labor inflation costs. Approximately 80% of our planned capital to continue to operate safely. We are continuing to support intermodal volume growth starting with investments in certain ramps to efficiently handle volumes from new and existing intermodal customers, including the Schneider business win that Kenny highlighted. We are also expanding the Twin Cities from a pop up to a full scale intermodal terminal and adding additional capacity to the Inland Empire pop up intermodal terminal. Speaker 500:17:16And finally, we Speaker 400:17:16will wrap up bringing additional capacity to a key intermodal market. We will also continue modernizing our locomotive fleet by upgrading approximately 100 20 older assets. These modernizations not only improve the reliability of the asset, but each unit is 5% more fuel efficient and emits approximately 53% less carbon emissions. Lastly, We will continue to invest in capacity projects that drive productivity and improve our network efficiency. We plan to complete approximately 20 sightings this year focused in the southern portion of our network to further support our train length initiative. Speaker 400:18:05Wrapping up on Slide 13. Entering 2022, we are enhancing our safety programs. We've engaged an external safety partner to focus on advanced Risk Identification and Mitigation coupled with enriched behavioral safety programs. Our goal is to be the 1st railroad to reach world West Safety performance as there is nothing more important than making sure every employee returns home safely. With the robust market demand and strong volume outlook Kenny described, Speaker 500:18:34I Speaker 400:18:34have complete confidence that the operating team will be able to safely meet the growth needs of our customers. The operating team is focused on continuous performance improvement of the railroad to drive customer centric growth while remaining judicious in our Allocation of resources. While 2021 did not always bring optimal operating conditions, by working together and remaining agile, we answered each challenge and laid a foundation for continued success this year and beyond. With that, I will turn it over to Jennifer to review our financial performance. Speaker 600:19:06Thanks, Eric, and good morning. Starting off with the income statement on from Slide 15, where as Lance mentioned earlier, we've adjusted 2020 results to exclude the Brazos impairment charge. Throughout my remarks today, I will be comparing 2021 to 2020 adjusted results. Operating revenue in the quarter totaled $5,700,000,000 up 12% versus 2020 despite a 4% year over year volume decline. Operating expense increased 15% to $3,300,000,000 I'll provide more detail in a moment, but excluding the impact of higher fuel prices, expenses were up 7% in the quarter. Speaker 600:19:42Together, we are reporting record 4th quarter operating income percent, driven by a $36,000,000 gain on the sale of a technology investment. Interest expense was up 6% as increased average debt levels were partially and beyond, we are encouraged by a lower effective interest rate. Net income of $1,700,000,000 increased 8%, which when combined with our Strong share repurchase program led to a 13% increase in earnings per share to $2.66 Our 57.4 percent 4th quarter operational efficiency. As we did throughout 2021, we're also comparing our results to 2019. Against that 4th quarter comparison, we generated 16% higher operating income on 1% less volume, clearly demonstrating the ongoing price discipline and operational efficiency we've achieved over the past 2 years. Speaker 600:20:48Looking more closely at 4th quarter revenue, Slide 16 provides of our freight revenue, which totaled $5,300,000,000 in the 4th quarter, up 10% compared to 2020. Volume was down 400 basis points driven by Factors Kenny described earlier. Positive business mix coupled with the strong pricing actions that yielded dollars exceeding our inflation drove 7 25 basis points in total improvement. Lower intermodal volume combined with higher industrial shipments drove the positive mix. Fuel surcharge revenue of $522,000,000 increased freight revenue 700 basis points as our fuel surcharge programs continued to chase rising fuel prices. Speaker 600:21:28Now let's move on to Slide 17, which provides a summary of our 4th quarter operating expenses. As I just mentioned, the primary driver of the increase was fuel Eastern Europe, up 80% as a result of a 74% increase in fuel prices. Our fuel consumption rate was flat compared to 2020 as a favorable business mix was offset by negative productivity. Looking further at the expense lines, compensation and benefits expense was up 5% versus 2020. 4th quarter workforce levels increased Eastern. Speaker 600:22:08We expect Speaker 500:22:08to continue to expect to continue to be in the range Speaker 600:22:08of $1,000,000 to $1,000,000,000 to Speaker 500:22:08$1,000,000,000 to $1,000,000,000 to $1,000,000,000 Speaker 600:22:08to $1,000,000,000 to $1,000,000,000 to $1,000,000,000 Cost per employee increased 4% as a result of wage inflation as well as higher recrew, overtime and borrow out costs, partially offset by last Year's $37,000,000 employee COVID bonus. Purchased services and materials expense was up 9%, in part due to the comparison to favorable interline settlements in 2020 as well as increased locomotive maintenance, crew van usage and purchased transportation. Equipment and other rents was up 5% driven by lower TTX equity income. Other expense increased 29% in the quarter driven by higher personal injury expense associated primarily with 2 adverse outcomes as well as increased freight loss and damage in state and local taxes. As we look to 2022, overall workforce levels are expected to increase with volume, although not one for 1 as we continue to drive productivity. Speaker 600:23:07Cost per employee in 2022 should increase in the low single digits as productivity partially offsets inflation. Purchase services and materials expense is a bit more of a wildcard, but will be impacted by inflationary pressure as well as the expected recovery in auto volumes. Finally, we expect our annual effective tax rate to be around 24%. Looking now at our efficiency results on Slide 18, we took a step back in the quarter and did not our original or revised productivity targets finishing the year with $195,000,000 of net productivity. Higher Casualty expenses, increased costs associated with network operations and reduced volume leverage cumulatively drove the productivity loss. Speaker 600:23:58For the full year, we achieved improvements in all areas led by locomotive and workforce productivity initiatives. These gains were partially offset by roughly $55,000,000 of weather and incident related headwinds in 2021. While these results are clearly not what we Eastern. We view the productivity as deferred, not lost. Similarly, 4th quarter incremental margins were muted at 27%. Speaker 600:24:22For the full year, our 77% incremental margins are more indicative of our capabilities, particularly given the positive business mix in 2021. The ability to efficiently add volume to our network is the foundation for delivering strong shareholder value going forward. Moving to Slide Eastern Time will review full year 2021 with earnings per share of $9.95 a 21% increase versus adjusted 2020 results. Revenue was up 12% on 4% volume growth, increased fuel surcharges, strong pricing gains and a positive business mix. Record operating income increased 15% to $9,300,000,000 Even with a 140 East. Speaker 600:25:08Basis point headwind from rising fuel prices, our full year operating ratio of 57.2% improved 130 basis points versus adjusted 2020. Our improvement in 2021 marks the 5th consecutive year of operating ratio gains for Union Pacific, demonstrating our ability to drive efficiency even during a difficult year. And a further comparison of our results to 2019 shows that the hurdles of the past 2 years has not slowed our momentum. Turning now to cash and returns on Slide 20. Full year cash from operations increased approximately $500,000,000 to $9,000,000,000 a 6% increase from 2020. Speaker 600:25:47The first priority for our cash is our capital investment, which finished 2021 just over $3,000,000,000 or roughly 14% of revenue. Our cash flow conversion rate was a strong 93% and free cash Shareholders. We also returned cash to our owners through strong share repurchases, buying back a total of 33,000,000 common shares or 3% at an all in cost of $7,300,000,000 which includes $1,400,000,000 in the 4th quarter. In total between dividends share repurchases, we returned $10,100,000,000 to our owners in 2021, demonstrating our ongoing commitment to deliver significant shareholder value. Now Now looking at the strength of our balance sheet on Slide 21, we finished the year and an adjusted debt to EBITDA ratio of 2.7 times, consistent with our resolve to maintain strong investment grade credit ratings. Speaker 600:26:55At year end, our Moody's rating was Baa1 and A- from both S and P and Fitch. Our all in adjusted debt balance on December 31 of $31,000,000,000 increased over $2,000,000,000 from year end 2020 as we continue to utilize our strong balance sheet and earnings growth to reward shareholders. Finally, our return on invested capital came in at Eastern Conference Call, held at 8:45 am. Eastern Conference Call, held at Speaker 500:27:178:45 am. Speaker 600:27:18Eastern Conference Call, held at 16.4 percent, bouncing back more than 2 points from a challenging 2020 and increased 1.4 points from 2019. The reduced capital intensity associated with running a PSR operation is seen clearly in this performance and positions us for growth in the years ahead. So wrapping up with a look to 2022 on Slide 22. Let me start by pointing you back to our May Investor Day and the 3 year targets we laid out. Those targets remain intact and are the building blocks of our view to 2022. Speaker 600:27:47With volumes, we stated we would outpace industrial production through our business development efforts, Broadridge, which are going strong. As Kenny mentioned, the current forecast for 2022 industrial production is 4.8%. To outperform that broadcast, we have new business wins like Knight Swift as well as the anticipated recovery of autos and international intermodal. We also expect to have the added benefit of coal Growth. As you'll recall, we originally anticipated coal to be a half point headwind over the next 3 years. Speaker 600:28:18But with current natural gas prices and recent business wins, That business should actually provide a tailwind in 2022. Looking at the cadence of volumes through the year, the first half should be led by bulk and industrial. In the second half, we look for stronger year over year gains and for it to be more premium driven as supply chains and ship Shortages Improve. For 1st quarter volumes specifically, we're anticipating carloads will track below full year 2022 growth expectations as we Eastern. With a strong overall demand environment and our disciplined pricing approach, we expect to yield pricing dollars in excess of inflation dollars. Speaker 600:29:04Embedded in that guidance is our expectation that all in inflation for the year will be elevated a little north of 3%. At our Investor Day, we targeted incremental margins in the mid to upper 60% range. For 2022, we would expect to be at the low end of that range given the significant mix shift to intermodal growth. The The combination of growing volumes, pricing above inflation and strong incremental margin should lead to the achievement of our long term goal of a 55% operating ratio. Put Eastern. Speaker 600:29:34We would expect to achieve around a 55.5 percent operating ratio for full year 2022. Turning to cash and capital, you heard our plan to invest around $3,300,000,000 of capital for the year, well within our long term guidance of less than 15% of revenue. Strong Top line growth, increasing profitability and ongoing capital discipline should result in a cash conversion rate near 100%. This Strong cash generation allows us to continue rewarding our owners with an industry leading dividend payout and strong share repurchases, which we expect will be in line with 2021 levels. Before I turn it back to Lance to wrap up, I'd like to express my appreciation to the Union Pacific team. Speaker 600:30:13What they achieved over the past year is truly remarkable. Union Pacific's success begins and ends with our people. So with that, I'll turn it back to Lance. Speaker 200:30:22Thank you, Jennifer. Wrapping up on Slide 24 with a look at our drivers for success in 2022. As you heard from Eric, it's Hartford that we make progress on safety. While there are positive signs in the underlying metrics, the overall results need to improve. Safety is at Center of everything we do at Union Pacific as we strive toward our goal of world class performance. Speaker 200:30:45Overall, the network is improving, but with Work to be done. We have work streams aimed at keeping a healthy pipeline of crews in place, and we're in the marketplace hiring for growth. In addition, we have numerous initiatives to improve the Quality of our service. Our long term growth opportunities are dependent on a reliable service product. As you heard from Kenny, our growth outlook for 2022 is Terrific. Speaker 200:31:07The growth mentality we're instilling on the entire team is manifesting itself in new customer wins while we continue to build Eastern Transportation Solutions for our customers while helping them achieve their sustainability goals. 2021 represented another milestone in our company's Street and 2022 is poised to be even better. We'll be celebrating our 160th anniversary with what we expect to be our best financial year ever and take further steps on our ESG journey. We have great momentum as we strive for operational excellence, grow with our customers and as we win together with all of our stakeholders. So with that, let's open up the line for your questions. Speaker 500:32:09Eastern. Speaker 700:32:14Eastern. Speaker 100:32:21Eastern. Thank you. And our first question will come from the line of Chris Wetherbee with Citigroup. Speaker 800:32:29Hey, thanks and good morning guys. Maybe we can start on the volume outlook and I think the expectation to grow above industrial production. I guess, Jennifer, you talked a little bit about the cadence maybe being a little bit softer in the first half and accelerating into the second half. I guess maybe a couple of questions here. I guess First, Q1. Speaker 800:32:47Do you think you can end up having volumes up in the quarter? And then in terms of some of the business wins and the other Unity is out there. Do you think that there is enough to be able to see that acceleration? I think over the last couple of quarters, we've been a little bit disappointed Roll across the rail industry of the ability to grow volume at a more accelerated pace. I just want to get a little bit color on sort of how you think about the building blocks to get to that sort of 4.8% or better for the full year. Speaker 600:33:15Yes. I'll start and then turn it over to Kenny. But you're thinking of it Right, Chris. And we do expect our volumes to grow in the Q1. But again, we see it kind of and you laid it out first half, second half. Speaker 600:33:27First half is going to be led by Bulk and Industrial. We certainly embedded in the expectation for stronger growth in the second half is the recovery in the supply chains and that includes the chip shortages. So that is our expectation for the year and we feel very bullish about that and I'll let Kenny talk to you about that a little bit more. Speaker 300:33:46Yes, Chris, we're seeing and that's Pretty slow here. We're seeing slow marginal growth from where we were in the Q4 till now on our international intermodal volumes. And so we're We're looking at that every day, I'll tell you that. Same is true about the automotive business and I talked about the fact that sequentially from 3rd The Q4 we saw that 10% improvement. We're expecting that to increase and that's what you're seeing in the back half of the year. Speaker 300:34:16We also feel good about a couple of business wins on the coal side that will help us from a carload perspective. Speaker 800:34:25That's helpful. Thank you. Speaker 200:34:27Yes. Thank you, Chris. Thanks, guys. Speaker 100:34:29The next question is from the line of Jason Seidl with Cowen. Please proceed with your question. Speaker 500:34:35Yes. Hey, thanks guys. Appreciate the time. I wanted to focus a little bit on the outlook in the supply chain congestion. Eastern. Speaker 500:34:44What happens if the congestion doesn't recover as quickly as possible? Where should we see some of the impacts? And sort of what are you looking for on the supply chain as you go to adjust the outlook potentially as we move throughout the year? Speaker 200:35:00Eastern. Yes, Jaeson, this is Lance. We've built the 2022 plan not on perfection, right? So we've kind of built into the plan an expectation that for instance in the Station that for instance in the international intermodal supply chain there's slow but steady recovery. Some of the markers that we're looking at that need to recover to be back to normal and fluid still involves street Time for things like chassis and boxes. Speaker 200:35:28Our intermodal ramps are fluid right now. They're in great shape. We need to see our international intermodal customers go back to more, IPI business that is allowing the international box to go inland and then turn back around preferably with an export. I'll turn it over to Kenny and Eric for a little more detail. Speaker 300:35:51Yes. Lance, you hit it right on the head. I mean, we're talking to our customers daily about that conversion from port to port to the inland ramps that we have. We have seen that that is slowly occurring. Now remember we've got a backlog shift out there on the water. Speaker 300:36:09So that's got to get sorted out. The same thing we're going to be keeping an eye on is at a lot of these inland ramps, How the warehouses are doing and are they able to process a lot of that business that's coming on. So it's going to be a Slow, gradual increase, to us, but we're talking to our customers and we expect more improvement as we go throughout the year. Speaker 600:36:33And I I think it's important to just reflect on this year and what happened with premium volumes in the second half of the year. They were softer. And so we're certainly looking for It has to be stronger in the back half of twenty twenty two. Speaker 500:36:46I got my fingers crossed for you guys here. My follow-up is going to be on pricing. You mentioned, Jennifer, I Speaker 900:36:50think that you're going to be above inflation, which you're putting around 3%. Talk to me Speaker 500:36:55a little bit about the contracts that you're repricing now and Speaker 900:36:58sort of how well above your cost inflation are the new contracts versus your base business? Speaker 300:37:05Eastern. I'll take that, Jennifer. We've got a favorable pricing environment. I'm going to talk about, Call it our domestic intermodal business. We're about 10%, 15% in on a lot of the bids that we're looking at. Speaker 300:37:21And again, it's a favorable pricing environment. We'll have to see how that plays out in the second half of the year. Right now, it looks good, but we're going to be looking at it quarter quarter. But great environment to be repriced. Speaker 200:37:36A clarification there, Kenny. When you said we're 10% or 15 Eastern. And you're talking about the total number of bids that are going to be Speaker 300:37:44The total number of bids that we're looking at. Right. Speaker 600:37:46And then just to clarify, and Jason, I know you know this, but when we Talk about pricing above inflation, it's in dollars. So we expect to yield pricing dollars in excess of our inflation dollars. Speaker 500:37:56Right. Okay. Appreciate the time as always guys. Speaker 100:38:02Our next question is from the line of Amit Mehrotra with Deutsche Bank. Please proceed with your question. Speaker 1000:38:08Thanks. Good morning, everyone. Kenny, I wanted to ask about some of these new business wins in Intermodal, Which is obviously a credit to you and the whole team. I know this has been a focus for you guys for a while now. These new IMCs that are coming online obviously have assets behind them. Speaker 1000:38:27And I'm just trying to understand if that presents a mix up opportunity for the company within Intermodal. And obviously, you participate in pools and as a result, Eastern. I think you guys have a higher degree of asset light channel partners than your direct competitor. So if you could just talk about the mix within mix, but with mix within Intermodal as this new business comes online over the next couple of years this year Speaker 500:38:51and next Speaker 300:38:51year? Yes. First of all, before I get to the new players. We feel really good about our long term partner and We look at them as an industry leader. Sure, clearly, we're bringing on Knight Swift this year. Speaker 300:39:09They're a strong industry leader. And then in the future, we'll bring on Schneider. We look at that as a great value to the BCO. We believe that that's going to give us and them a lot Optionality to grow clearly that's the impetus there to offering more options. It's going to also give Eric an to densify a lot of networks and really execute on a lot of intermodal excellence initiatives that he has. Speaker 300:39:41Eastern. As we look at our own IMCs that we have out there and our own equipment, you know that we're doubling down on investing there. We invested in almost 6,000 chassis. We're bringing on GPS. So we feel like we've got a Great mixture to offer those private asset players that are on our network and also the ones that will be utilizing Our Equipment. Speaker 1000:40:08Okay. And then just for my follow-up, Jennifer, you haven't got an incremental margin or OR question yet. So I know you're waiting for that. I wanted to circle back on the 55.5 OR guidance for this year. Eastern. Speaker 1000:40:23I'm just trying to understand the puts and takes there because on one hand you've got a great pricing opportunity ahead of you. It's showing up in the yield and I would assume more so over course of 2022, but you also have some of these large new business wins on the intermodal side, which has less revenue intensity attached to it. So I just I'm just trying to understand talk about some of the puts and takes that underlie the margin guidance for 2022 and would you kind of characterize it as conservative given the pricing Community or is it kind of well balanced between pricing and mix as you see the year playing out? Speaker 600:40:57Yes, Amit thanks for that. And I knew I could count on you for the margin question. But we feel very bullish about our opportunities in 2022 and feel very good about being able to hit that long established operating ratio target of the 55. And 55.5 obviously is right smack dab in the middle of that fairway. Eastern. Speaker 600:41:20There will be cost pressures. We know that higher inflationary environment. We know that we need to Bring on some more employees and so you're going to see our headcount go up a little bit, not at a one for one with volume, but we will be bringing on new employees and so there's hiring and training costs. And then just running the network more fluidly, which we're off to a great start here as we come into 2022. So Feel good about it. Speaker 600:41:46I'm not going to give a characterization one way or the other, but we're very excited about the long term potential. And this is 2022 is to more and more customers. Speaker 1000:42:04Thank you for the time. Appreciate it. Speaker 700:42:06Yes. Thank you, Amit. Thank you. Speaker 100:42:10Our next question comes from the line of Ken Hoexter with Bank of America. Please proceed with your question. Speaker 1100:42:15Hey, great. Good morning. Great job on the quarter. Creek. Kenny, you noted some significant wins here, 2 coal plant wins, you won Knight and Schneider's business. Speaker 1100:42:28Do we normally see Tipping Point of Burlington Northern chasing to win back business when it gets out of whack. I think back to the middle of the 2000s when there were coal contracts that would always go back and forth. So I just want to understand what kind of competitive market you have when you have consistent sizable wins that we should expect? Speaker 300:42:50Yes. Thanks for that, Ken. Good to hear from you. So pointing back May that Investor Day, we set out our targets and we want to execute on those targets. First of all, at the end of the day, Truck is our true competition. Speaker 300:43:05And so we're exhausting all efforts to go out and win against truck. Now we've talked quite Eastern. About that intermodal piece, we're doing the same thing on the carload side. There's still a lot of opportunity there. So we view Tissue is trucking, we're going to be pretty dogged. Speaker 300:43:22The team is all over this about trying to convert as much truck business as we can. Speaker 200:43:27Yes. Kenny, what I'm really excited about 2022 and beyond. Isn't the one time conversion of business from somebody else to us. It's the And their growth engines in and of themselves for years to come. That's what really turns me off. Speaker 1100:44:02Movement. I just want to understand if you can clarify what you were talking about within that. And then, Lance, any thoughts? I mean, obviously, a lot of press on security on the yard. Is this something that's just more press? Speaker 1100:44:16Is this something you're getting increasingly concerned about given your boxes are sitting on storage? Speaker 200:44:22Yes. Let me start on the security side and then Kenny we'll turn it back over to you. So there's been a lot of Coverage about some thefts that are occurring in the LA Basin specifically. That is I'll call that a relatively unique situation where something that used to be a nuisance, call it 2 years ago, Members in a neighborhood would see a train not moving and might take advantage of trying to pop open a box and see what's inside. Today, that's more organized and we have our arms around it. Speaker 200:44:58We've increased our own police presence. We're working with the LAPD in that area. We're working with the state, who's also getting involved. We're actively working to get the district attorney in the area spooled up and interested in prosecuting the cases. So I think at this point, we've got our arms around it. Speaker 200:45:18We've cleaned up Area and we're going to be enhancing security in the area. To your point, we're going to put physical security barriers in place. East. It's unfortunate, because they won't be necessarily pretty, but it will protect our property and more importantly, It will protect our employees. That's probably the biggest concern I've had throughout this whole time frame. Speaker 200:45:43We hate impacting our customers, we really can't stomach putting our employees at risk. Speaker 300:45:52Yes. On the International Intermodal side, again, we're seeing a slow uptick into those units come on to our network. On the domestic intermodal side, we typically see a little bit of a, I'll call it, low pause. After the Christmas break, we thought last Street. It happened a little bit later because of parcel. Speaker 300:46:13Nothing that's concerning us. You heard my comments around Eastern. The business that we're competing for early on and the price environment there. So fundamentally, we still feel Optimistic about domestic intermodal. Speaker 1200:46:28Appreciate that. Yes, I just Speaker 1100:46:29wanted clarification on that. Thanks, Kenny. Thanks, Lance. Speaker 1300:46:32Yes. Thank you, Ken. Speaker 100:46:39Eastern. Our next question is coming from the line of Brian Ossenbeck with JPMorgan. Speaker 1400:46:48Hey, good morning. Thanks for taking the questions. So maybe one more on intermodal for you, Kenny. What We've talked about this port to port for a little while now. What's the driver behind that? Speaker 1400:46:58And I guess, what gets that on Stuck back to your network. Is that why you feel like you need to add a little bit more transload? It just seems like the economics are pretty good for the liners East to make the quick turns and that might be a headwind here on your international intermodal for a little while. And I guess just to give you my other follow-up, Maybe for Eric, can you just talk about what's left to improve on the network? You mentioned some of the challenges in the Southeast and a little bit of improvements, but still bulk needs to get back on track. Speaker 1400:47:29What are the few factors you're looking to put in place there? And how far are you along in implementing those right now? Speaker 200:47:36Kenny, that first question was about port to port. Speaker 300:47:39Yes. I talked about it a little bit. We are seeing more customers each week the water. It's encouraging to see that both they're talking about doing it, but we're also seeing it show up in our carloads. We're looking at that on a week to week basis. Speaker 300:48:04Eric's ramps are clean. We've got the equipment. We've got the capacity. We're prepared for it. So we want our customers to bring it on. Speaker 200:48:14You got good match back programs too that take some of the expense of moving an empty container back west and turn it into a Speaker 300:48:21revenue stream. We're Excited about the ag program that we have at Global 4 coming on and we've seen uplift in from Dallas, Dallas to DOC. So A number of products that are out there that are going to be a value to those international customers. Speaker 400:48:38And then Brian on your question around Crew availability. You mentioned the southeastern portion of the railroad. That's exactly right. When we walked into the quarter, that was one of the challenges that lie ahead of us was to be able to recover the manifest network in the southeast portion. For my comments, we've done that. Speaker 400:48:55We've brought back the fluidity that we Spec which reduces the stress on our crew base. Now as I think about it as a whole system though and you think about crew availability, you've really got 3 components to that. Now the first one is COVID. And as we think about COVID, it's not just people who unfortunately are at home because they're either positive or they've been quarantined, but also people who have to be vaccinated. And if you think about the 4th quarter relative to earlier in the year, the 4th quarter was significantly more Back to us in that way than earlier in the year. Speaker 400:49:27The next part is the utilization of our crew base. And as I look back over the Q3 and Coming into the Q4, completing the Q4, we've reduced our recrew rate by a third. And that's incredibly important because that provides us flexibility in our base to continue to meet growth demands. And then finally as we as I talked a little bit about the other part of crew availability is ensuring that we're out in the marketplace hiring for attrition and for growth. And as you heard Jennifer mention, we're not hiring 1 for 1, we're hiring for that growth. Speaker 400:49:59It's a challenging in certain geographic locations, but what we have is a workforce resource department that has certainly stretch themselves into all sorts of different campaigns and initiatives to help us continue to hire to our demand and I'm very encouraged for it. Speaker 1400:50:18All right. Thanks, Kenny and Eric. Appreciate it. Speaker 1300:50:21Thank you, Brian. Thank you. Speaker 100:50:23Our next question is from the line of Jon Shovel with Evercore ISI. Proceed with your question. Speaker 1500:50:29Thank you. Good morning, everyone. Eric, sticking with you, it sounds like a lot of the issues with the KPIs these guys and productivity are somewhat anomalous. I mean these labor availability things are hopefully very temporary and more related to short term East. This is structural, and hopefully the supply chain eases as well. Speaker 1500:50:49When we spoke in October, you were very optimistic that the deferred productivity gains from 2021 would fall into 2022 in addition to what you'd already had planned for 2022. As you think about it now, Eastern. Given that it's still kind of challenging Q4 and start to 1Q, are you confident you can get all of the deferrals into 2022? And is that early 2022 or late 2022? Or just some of the plan for 2022 slip into 2023 as well? Speaker 400:51:15Yes, John, thanks for that question. It's an excellent question. And I want to be really clear with it. I I believe all of it is just deferred. I believe we've set ourselves up coming out of 2021 and the beginning of 2022 to be able to capitalize on exactly what we said. Speaker 400:51:28And to your point, Some of those events that impact us were transitory. Some of them like COVID, we may still see that impact. What you have Here is a team that's committed to being able to capture that deferred productivity and that's exactly what we're poised to do in 2022. Speaker 1500:51:47Eastern. Does it flip at all maybe one half versus second half versus what you might have thought in October just because you've had this Omicron variant that's Speaker 400:51:58Well, I think if my crystal ball was that clear, I'd tell you that. But probably like you, John, I mean we have go through and plan for those contingencies. If the impact comes down, we've got to make sure we're ready to capitalize on the potential for more productivity. If the impact of COVID goes up, you'll see us flex to that as best as we possibly can. Our goal is first to ensure that our employees are safe and they're taking the time off They are positive followed by making sure that when they're here collectively we're being as productive as we possibly can while we're also being excessively safe. Speaker 600:52:30Got it. Speaker 100:52:34Our next question is from the line of Scott Group with Wolfe Research. Please proceed with your question. Speaker 200:52:40Hey, thanks. Good morning. Kenny, when I take the contract wins with Knight and Coal, and I don't know if Campus, Texas is new or not. How much volume from those contracts is there? Is that a point of volume, 2 points of volume? Speaker 200:52:55Any color there? And then Jennifer, any just any thoughts on mix for the year? I'm guessing based on your volume comments, positive half, but negative second half. But would you think full year mix is positive, negative based on the volume outlook? Speaker 300:53:11Eastern. Yes. Hey, good morning, Scott. Thanks for the question. Unfortunately, I'm not going to size the volume for you. Speaker 300:53:19I can tell you that we're excited about it and Eric is prepared to handle that business. And we think that there Eastern. Long term strategic value in having a night swift on our line this year and then eventually Long term, we'll be able to provide our BCOs with a lot of options and it gives us the opportunity to really build up our network and go after that truck business, but we're pretty excited about it. Speaker 200:53:48Bottom line, it fundamentally supports the guidance we gave Investor Day in May, which is something like 3% growth for averaging for the next 3 years above industrial production. So you're well Speaker 600:54:08We're going to have stronger industrial production in the earlier part of that 3 year range. So, the business wins are Eastern. And just Kenny's team going out and hustling is what gives us that upside to industrial production. To your mix question, Scott, I do believe based on our expectations, particularly with the premium business being stronger in the second half that we will have on a full year basis a mix headwind. But I think you're looking at it correctly when I look at the drivers for growth in the first half being more industrial and bulk loaded. Speaker 600:54:42It should look a little different in the first half than the full year. Speaker 100:54:50Thank you. Our next question is from the line of Ravi Shanker with Morgan Stanley. Speaker 700:54:59Thanks. Good morning, everyone. So there's been some renewed commentary at the federal level about whether fairly or not pointing the finger a little bit at the rails and shipping companies for kind of the lack of competition there kind of being drivers of the congestion and inflation, everything else, kind of irrespective of whether that's true or not, kind of can you just share kind of what do you I mean, what are your conversations with the STB like nowadays. Kind of do you see any progress towards risk vertical switching possible or kind of what do you think the outcome of that perception might be? And just a follow-up. Speaker 700:55:35Jennifer, kind of thanks for the detail on the driver of 2022 volume growth between end markets. I missed it, but I didn't hear you mentioned domestic intermodal as one of the drivers of the upside to industrial production growth. So Model to see a snapback if when congestion eases and the truck market continues Speaker 800:56:00to get tighter? Thank you. Speaker 200:56:02Do you want to handle Speaker 600:56:03that, I'll do the cleanup first and then you can talk on the regulatory side, Lance. I did reference the Knight Swift business win, that's domestic intermodal. That's part of what's driving the plus for us relative to industrial production. And then just when you look at again some of the supply chain issues, which Eastern. Both international and domestic intermodal as we see those resolving themselves more in the back half of the year, we would look to see strong performance there. Speaker 200:56:30Yes. And Ravi, as regards our conversation with the STB, notwithstanding whatever perception is held at a federal level regarding with our participation in the current supply chain congestion. Factually, we are open and ready for business. We talked openly on this Call about some of the operating challenges we faced in the Q4. Exiting the year, we're on better footing and that You will see that better footing demonstrated in our public numbers. Speaker 200:57:02You've already seen some of that at the very beginning of the year and that continues to improve. In terms of the regulatory environment, we are actively engaged with DSTB. The workload from our perspective is probably in this order. There's the CP KCS transaction that we need to be engaged on. We've got We'll concern there to make sure that our customers continue to enjoy direct unfettered access to the commercial markets in Mexico and that the Industrial Basin Mexico enjoys the access that we provide to the United States market. Speaker 200:57:40We enjoy about 2 thirds to 70% of that cross border traffic today. And in the context of this transaction, we want to make sure our customers continue to have that competitive available to them. Probably the 2nd biggest item on our horizon at the STB is Forced Access or Open Access. There's a hearing on that coming up in March. We continue to work with the East. Speaker 200:58:08Help them understand our perspective of the dynamics of the rail industry and how to look at that Possible regulation from a perspective that allows us to continue to serve our customers exceptionally well and continue to invest in our railroad so that that service lasts for years to come. And then finally, there's been work on Final offer rate review at the STB. We've offered up with peer railroads an alternative to that in An alternative dispute resolution mechanism looks like it's a nice simplification for small rate cases, small shipper rate cases and It satisfies some of what we consider the big legal hair on the STB's proposal to have somebody else take on the role of rate mediation. Other than that, our job at the We do those two things, I think we can navigate the docket that's in front of us in the coming year. Speaker 700:59:25Great color. Thank you. Speaker 200:59:27Yes. Thank you, Robbie. Speaker 100:59:29Our next question is from the line of Tom Wadewitz with UBS. Please proceed with your question. Speaker 1600:59:34Eastern. Yes, good morning. I'll give you both questions upfront. I guess one, you got a question earlier on kind of the momentum in contract wins, which is great to see you executing on your strategy that you laid out at the Analyst Meeting. So kudos on that. Speaker 1600:59:55I wonder if you can offer some kind of high level thoughts on price versus volume. Presumably some of these bigger contract wins price is a consideration. So how do you think about the kind of price versus volume focus maybe this year or next year? And is it a bit less on price and more on volume or just how you think about that? And then the second question would be, you're anticipating ramp in volume, you're ready to go at the terminals. Speaker 1601:00:24But In July 2021, you had this issue where there just wasn't enough drayage capacity, so you had a buildup Eastern. Of containers, do you have visibility to drayage capacity or control over that such Speaker 401:00:39So you Speaker 1601:00:40wouldn't run into that issue again in 2022? Thank you. Speaker 201:00:45Kenny, you want to you're probably good to handle maybe both of those. Yes. Speaker 301:00:48I mean, We're certainly pricing to the market. Nothing has Speaker 501:00:53changed Speaker 301:00:53in our overall approach to the market. We're selling a very strong reliable service We're also backing that up with a lot of the capital that Eric and his team will be putting in to create a value proposition. Eastern. That's our approach to the market. That's how we're going to win. Speaker 301:01:12That's how we're going to grow. That's how we talk to our certainly see offline time. We see what where the how much time the chassis are gone, how much time the containers are gone. It's still not a very efficient network. It needs to come down. Speaker 301:01:39And as it comes down, it's going to create More volume growth, more efficiency for us. It will be overall positive. So we're looking at that on a daily basis. Speaker 201:01:48Yes. Eric, that looks Better, but there's clearly still some work to be done there, right? Speaker 401:01:53There's still work to be done there. And as we talked nearly a year about Investor Day about Intermodal being such an important growth engine for us. We also at the same time without intermodal excellence. And if you look at many of those initiatives, they're focused on assisting our customers on helping with The ability to be able to get quicker turns. So as I think about the work we're doing at nearly every intermodal ramp around our gate system and reducing the amount of time to get in and get out, that's Helping them in that generating capacity, the work we've done on changing our UP GO app to make whether it's for our existing customers or our new customers, It provides them greater opportunity to efficiently get through the ramp. Speaker 401:02:33So we're making sure that we're continuing to do our part to assist our customers to be able to generate that capacity. Now to Lance's There's opportunity on the other side, but together I think we'll Speaker 301:02:43work our way through it. Speaker 601:02:45The only thing I'd add is that The congestion issues that you're referencing in particular, Tom, were really around the international intermodal side, and a lack of international chassis and dray drivers. And some of our recent wins have been with on the domestic side with asset owners who come with their own chassis and driver fleet. Speaker 201:03:03That's true. Speaker 1601:03:06Great. Thank you. Speaker 1301:03:08Yes. Thank you, Tom. Speaker 101:03:10Our next question is from the line of Bascome Majors with Susquehanna. Please proceed with your question. Speaker 1701:03:15Eastern. Yes. Thanks for taking my questions here. Just one clarification and you've been reporting RTMs weekly for some time now. Are your volume comments focused RTMs are carload and intermodal units. Speaker 1701:03:27And on the volume outlook a little more strategically, can you talk about any particular places where The gap between your bottoms up conversations with your customers and sort of the tops down anchoring that you gave today seem to either diverge in magnitude or maybe conviction? Thank you. Speaker 601:03:47So I'll start with that Bascome. When we talk about volume and give you the volume guidance, we're talking about it on a carload So that's consistent with how we talked about it at the Analyst Day and so we're talking carloads. Kenny, you want to Speaker 201:04:00talk about it? Yes. Let me chime in on that first question or on the second question, the bottoms up versus tops down. Kenny, You have unique relationships with the commercial side of a lot of and the buying side of a lot of our customers. At the CEO level, I'll tell you what my counterparts tend to be focused on is consumers are flush, balance sheets for consumers are good and they're financially healthy. Speaker 201:04:27So housing market, you're in the construction market, you're in some other aspect of our industrial economy. So at the very Highest level, Kenny, that's what I hear. Speaker 301:04:53Yes. Lance, you're spot on. And the only thing I would add is that we're not waiting Strategically about these growth areas from a geo perspective and that's what you're seeing now with all the work We're doing with Eric's team in terms of Inland Empire and the growth there and the investments there, the Twin Cities, the growth there and the investments there. You're going to see a little bit more volume in those areas than you did last year. That's minimal. Speaker 301:05:23Also on the carload side, we're also thinking Very strategically about areas that you can call it high growth population, you can call it high warehousing. When we see areas that are under penetrated from a rail perspective, we're going to be opportunistic and really invest towards those areas and that's what you're seeing with the Transflo facilities in the Inland Empire and that Phoenix area. Speaker 1001:05:51Eastern. Speaker 101:05:55Our next question is from the line of Justin Long with Stephens. Please proceed with your question. Speaker 1801:06:00Thanks and good morning. I was wondering if you could share how much of a tailwind you're assuming from coal within the full year volume guidance? And then also wanted to ask about labor availability. On a sequential basis, is it getting any better? Is it getting worse? Speaker 1801:06:16And maybe you could just speak your confidence in growing headcount to support that 5% plus volume growth outlook? Speaker 601:06:25Yes. Thanks, Justin, for the question. We're not going to get into that level of granularity, but we did think it was important to acknowledge that Central is changing the posture from what we thought it was when we talked to you back in May from a tailwind to a headwind and we're going to Leverage that absolutely as long as we can and the new business wins certainly help with that. You want to talk about the crew availability? Yes. Speaker 401:06:47I mean building off the previous conversation, Eastern. We're in the market. It's certainly until some point in some locations Justin is a challenging market. As I think about looking throughout the year, some of the different activities we've taken on are meant to really differentiate us from other companies that are in the market as well. As I think about not only employee referral programs that get the word out more in our social media campaigns, but Think about the efforts we've taken in the last year where we're now talking to prospective employees that the day they come to the railroad is also the 1st day they can start college with us that we offer that free of charge to them. Speaker 401:07:26So, we're in the market and we're going to continue to put out, what we feel is Very strong value proposition to join Union Pacific. Speaker 201:07:34Well, and Eric, you mentioned some self help on crew availability. Your strong move on reducing the recrew rate by a third or more. That in essence frees up some amount of our Crew boards. And you're just generally more productive now with unproductive crew starts like East. Speaker 401:07:56Well, we also saw in the 4th quarter starting to see the benefits of a high vaccination rate across the company and being able to have people Eastern. Speaker 201:08:05We should talk about that, Justin. It's pretty much invisible to the outside world, but our Over 3 quarters of our workforce is fully vaccinated and that's because we started early on complying with the federal vaccine mandate. Now we paused because of the pause mandated by a court. Better than the communities that we serve. We saw a spike in the number of our employees who had to quarantine presume positive or exposed, but it was nothing like the spike we saw in the communities that we serve. Speaker 1801:08:51That's helpful. Thanks for the time. Speaker 201:08:53Yes. Thank you, Justin. Speaker 101:08:56Our next question is coming from the line of Jordan Allinger with Goldman Sachs. Please proceed with your question. Speaker 1901:09:02Yes. Hi, morning. Just a question, just thinking about the trip plan compliance around the manifest business, which obviously has been under pressure, although as East. Thanks perhaps moving forward on that front. But just from a sensitivity standpoint, how critical is something like that metric to getting closer to a normal level to producing the operating ratio that you guys are targeting. Speaker 1901:09:29Like I'm just trying to get a sense for how important is that for us to watch moving up in thinking of relation to your targets for margin? Thanks. Speaker 601:09:40Yes. I'll maybe start and others may want to weigh in. But when we look at the key metrics that are driving the cost profile, which relates Certainly the operating ratio. I'd look more at freight car velocity and the terminal dwell numbers in terms of how We're handling the freight on the railroad. And that also has an impact on the number of turns that we're getting on the cars that we can put up against customers to get that next revenue load. Speaker 601:10:07So, I see trip plan compliance and intermodal trip plan compliance more as the outcome of this Other things that we're doing in terms of moving the car and operating the network more fluidly being more directly impactful to Speaker 201:10:22the OR. Yes, Jennifer, those Trip Lane compliance numbers are really about can we serve customers in a manner that's consistent with our commitment. So that's about But in terms of hitting a high margin or a margin target, that's about car velocity, terminal dwell, locomotive productivity and workforce productivity and train length, I'd thrown there as well. Speaker 1301:10:53Thank you. Yes. Speaker 101:10:56Our next question is from the line of Walter Franklin with RBC Capital Markets. Please proceed with your question. Speaker 2001:11:01Yes. Thanks very much. Good morning, everyone. So I just wanted to go back to the business Twins and certainly that's a positive and I think will certainly be viewed as such. But I just wanted to ask the question. Speaker 2001:11:12We did see a railroad, one of your Northern Peers a number of years ago growing quite substantially winning share. But when faced with some capacity constraints, it kind led to a significant gridlock that kind of prevailed for a couple of years. So given the capacity constraints that we have right now, you're taking on New Business. What comfort level do you have that you're not going to run into some of those issues over the next couple of years even as supply chain global supply chain Problems ease hopefully in the coming months and quarters. Speaker 201:11:48Walter, we are highly confident. We have a plan in place and an existing network to be able to absorb the growth that we've been talking about this morning and not be gridlocked. A couple of cases in point. 1, we've just onboarded Knight Swift over the course of the last 5 weeks, call it 4 weeks, 6 weeks and it's been flawless. That was on the strength of a lot of Coordination and planning between ourselves and that customer in order to make sure their drivers were well prepared, that our ramps were efficient for their drivers that we had good signage and our UP Go app to make it virtually seamless to get on and off. Speaker 201:12:36So I know we're going to be able to plan and execute in the same way for future onboarding. The other Thing to note is we've upticked our capital, but there are some areas that we need to invest in. There's that $600,000,000 or so of commercial facilities and capacity. Historically, a lot of that spend would be targeted on productivity enhancement. As we look into this year, a Fair amount of that spend is being targeted towards enabling growth. Speaker 201:13:03And so we've got a game plan. We've got the capital to be able to do it. We're well in advance of needing to put the capital in the ground and so it's happening. Speaker 601:13:12Yes. And that's where some of those investments that Lance referenced that were productivity investments initially when you think about siding extensions become investments that support the growth of the network. Capacity that's not being utilized in that manner today. And then think about our locomotives, which we still have a significant portion of our locomotive fleet that is stored today. So That's capacity that we have to bring to bear and will be. Speaker 2001:13:36That's great. No, that's excellent color. I appreciate that. And then my follow-up is more on a Technology question. I'm sure you've seen that Parallel Systems initiative for autonomous electric vehicles that would maximize The use of existing rail networks, your competitor weighed in on it. Speaker 2001:13:55Just curious, is that something we should even Keep an eye on, is it a real initiative? And do you see it as possibly have it moving the needle for Union Pacific if it were applied going forward? Or are there some challenges associated with its implementation that are likely not going to bring it to bear? Speaker 201:14:18Walter, we are interested in the Parallel Systems Technology. We are familiar with it and it is of interest. It's of keen interest. Candidly, there are a lot there's a lot of hurdles in front of that technology for deployment. Having said that, it could potentially be a game changer if it proves out to be effective Eastern and workable. Speaker 201:14:44So I'd say keep your eye on it and we're keeping our eye on it. And I don't think it's going to impact 'twenty two or 'twenty three or 'twenty four, but at some point it could be Technology that has utility for the U. S. Rail network. Speaker 2001:15:02Yes. It seems pretty exciting. Okay. I really appreciate the time and the answers. Speaker 201:15:07Yes. Thank you. Speaker 101:15:10Our next question is from the line of Ben Nolan with Stifel. Please proceed with your question. Operator01:15:16Thanks and I appreciate you guys working, man. So my first question, I guess, relates to just thinking about the Schneider win that you guys Chad. When you're out pitching for new business like that, just curious how you are positioning the value proposition for you guys. Is it more about the economics? Or is it service oriented? Operator01:15:38Or sort of how How do you pitch the competitive advantage that you're providing your customers? Speaker 201:15:43Kenny, you're the one that won. Speaker 301:15:45Yes. Again, I'm Really proud of the team. We've got a strong leadership team in the premium side with Kerry Kertroff for lead in that. But what we're doing is We're working as a team and the first thing we do is we talk about our service product. We talk about where our network is and the capacity. Speaker 301:16:03Clearly, we had to put up some capital against that and some investments against that to help those carriers, those customers get into and get out of our ramps were very fluid. We're selling all those things. There's no part of it where we're changing our pricing strategy or approach to the market. We'll let the Players really fight it out on the field and let their own efficiencies, went out. So we're just selling our network. Speaker 301:16:33We've got a beautiful network And we've invested in and that's what we're selling. Operator01:16:39Perfect. Thanks Kenny. And for my follow-up quickly, Jennifer, the when When you talk about the 3% inflation, I was just curious how you're factoring fuel cost into that? Speaker 601:16:51Great question, Ben. We don't factor fuel cost into that, because of our fuel surcharge programs. And yes, there's a lag, but we don't include fuel when we're talking about Our core inflation. Speaker 1401:17:02Perfect. Thanks. Speaker 701:17:04Thank you. Thank you, Ben. Speaker 101:17:06Our next question is from the line of Cherilyn Radbourne with TD Securities. East. Speaker 2101:17:15Just a couple of questions on the operating side. I was wondering whether you could talk about if you've seen an uptick in your labor attrition rate as some of your peers have and how you're coping with that? And then just at a higher level, with regard to productivity to provide a partial offset to inflation, can you talk about how you're keeping the PSR mindset sort of alive and well throughout the company, particularly as you bring on new employees? Speaker 401:17:44Yes. Thank you for those And the first answer is actually really straightforward. If you look at a 5 year average, we are not seeing increased attrition in our agreement professionals. Regarding your second question, there's a lot of ways that we continue to reinforce PSR, but really our flagship method It is really the one we've employed for the last well, this will be the 3rd year in a row, which is our operating excellence classes. This is an opportunity for Front line leaders in the operating department all the way through executives that are in the front lines to be not only with one another in groups 60 to 80, but also to be with me and the leadership team as we continue to define our PSR initiatives, as we continue to evolve the railroad with more PSR initiatives and they're hearing it directly from us. Speaker 401:18:32Most importantly, they're getting the chance to ask questions and ensure that we have alignment and also present their opportunities back to us. So we'll continue to use communication as our single best tool followed by just a relentless focus on execution. Speaker 2101:18:48That's it for me. Thank you. Speaker 201:18:51Thank you, Cherilyn. Speaker 101:18:53Our next question is from the line of Brandon Oglenski with Barclays. Please proceed with your question. Speaker 2201:18:58Hey, good morning. And sorry, I missed the first part of this call, so I don't mean to be duplicative in my question. But Eastern. Lance or Eric, your trip plan compliance is down quite a bit. And I realize there's a lot of other outside factors right now during the pandemic. Speaker 2201:19:13But better or worse. This industry has a reputation when demand goes up or the economy heats up, service volume goes up and service goes down. Speaker 101:19:21So I guess How do you think Speaker 2201:19:22about that in a longer term context? Have we just cut too far under these PSR plans? Do we need to rethink labor and workforce levels? Eastern. And is the CapEx level today the right level or does that even potentially need to be reevaluated looking forward? Speaker 2201:19:37Thank you. Speaker 201:19:39Yes, Brandon, this is Lance. I'm going to start because I've been crystal clear on this point with other audience Eastern. If you look at our historic record here over the past handful of years through our transformation. We've improved our operating metrics when volume went down particularly last year and we improved them last year when volumes snapped back, right. So East. Speaker 201:20:10There's no reason for us to think empirically on Union Pacific volume is going to tank our ability to run the railroad. Having said that, What hurt us in crew availability primarily in the second half of the year was I think we did not adequately What we did not plan for was a vaccine mandate where we'd have to give people time off to get vaccinated and waves where we had 100 of UP employees unavailable to us on any given day because of quarantine. And I look at that and I think Shame on us. That's a risk factor that we did not adequately plan for. And when I look into the future, we're going to just be a whole lot more relentless about and deliberate about the assumptions that we're building into our plans. Speaker 201:21:19Having said that, we're on the back side of getting that remedied in part through being relentless on how we utilize crews that are available to us and on the front and making sure that we've got our Board's staffed in a way that supports our crew consumption. Eastern. And at some point in the future, COVID is going to go away or it's going to be much less impactful. And I think at that point, that's going to be wonderful day. But until then, we have to plan for it as a contingency. Speaker 201:21:52And that's what we've got built in. And I think we're going to be trading that to you early on in this year. I see it in the statistics and you will see it in the operating statistics as well. Speaker 2201:22:05Thank you. Speaker 201:22:06Yes. Thank you, Brandon. Speaker 101:22:09Our next question is from the line of David Vernon with Bernstein. Please proceed with your question. Speaker 501:22:14Hey, good morning guys. So Kenny or Eric, I guess the question for you on the intermodal growth that you're putting out there. Is this Something that we should be estimating as 100% incremental to the current base and whatever growth forecast we're going to put in there? Or are there some customer loss Some remixing of the business that you're planning to do. I'm just wondering if we should be sort of thinking that this business comes in and the intermodal network is going to expand or or are we going to be looking at this as only partially incremental growth? Speaker 301:22:42No, this is Clearly incremental growth for us. There is not a bait and switch or we change something or lost something. No, this is all Eastern. And we're working very closely with Eric, our team. Eric and I spent quite a bit of time talking about the Intermodal network. Speaker 501:23:05All right. And then maybe just as a quick follow-up, The volume outlook slide has a question mark for international intermodal. I'm just wondering is that a commentary on the congestion at the ports And the shipper preferences for expediting off the West Coast or is that a commentary that says, hey, look after this slug of volume comes in, Speaker 1901:23:24Eastern. Warehouses are going to Speaker 501:23:25be full and we should see import growth start to slow. I'm just wondering what does it mean by that question mark on the volume outlook phase for international? Speaker 301:23:33Yes. Thanks Eastern. For asking that clarifying question. And you're right, it's all about as we're slowly coming out of the Christmas holidays, I Clearly believe that there is some natural time into this that we should see things work out. I've said this during last part of the year sometime in the middle of the year, but it's just going to be a gradual and slow increase the carloads on the international intermodal side. Speaker 301:24:00But Short answer is that's what you're seeing. Speaker 501:24:03So that's more congestion than a macro comment? Speaker 301:24:07Eastern. Port congestion for sure as customers are now sending more to inland versus port to port. Speaker 201:24:14Yes. I think where you're going with that, David is there's nothing about end market demand that we're building into the plan that says there's a collapse of the American consumer buying imports. Speaker 1301:24:30Okay, good. Thanks. I just wanted to Speaker 501:24:32make sure that wasn't a macro thing. Thanks a lot guys and thanks for the time. Speaker 1301:24:36Yes. Thank you. Speaker 101:24:38Our next question is from the line of Hiram Nathan with Daiwa. Please proceed with your question. Speaker 1201:24:43Hi. Thanks for taking my question. Eastern. Just following up on the Paddle Systems deck. So we have seen a lot of innovation, especially on the truck side. Speaker 1201:24:52And it's Coming not only from within the industry, from outside the industry as well. So I'm just wondering, with the rail, we haven't seen as much. Eastern. How do you cultivate that? How do you kind of finance or fund it or being called in to bringing that outside innovation in the industry. Speaker 201:25:13Yes, Jairam, this is Lance. Maybe we're just not doing an adequate job of Talking about it, but our new CIO and Rahul Jalali, he is a exceptionally talented tech executive. And What he's got us doing is amplifying our internal development by speeding it up through minimally viable product, We can tease out more rapidly and more fulsomely what's the next step in our tech investment and how quickly can we bring it to market. There are So many examples of that. We've talked a bit about some this morning. Speaker 201:25:58The UP Go app for drivers on our ramps, intermodal vision, the mobile for our crew base, UP Vision, I mean just on and on and on. The second way External Tech Expertise, whether that's partnering up with Google, whether that's partnering up with somebody like Too Simple, There's any number of ways that we're exercising those kinds of partnerships so that right now in an accelerated and an accelerating manner. And we're really, really excited about that. Okay. Thank you. Speaker 1201:26:52And just as a follow-up, Jennifer. So if I go back to the quarters where you hit the 55% Eastern. Operating target. The volumes were about 5%, 6% above, let's say, 4Q levels. So is that Eastern. Speaker 1201:27:10But it looks like there are other things that is helping margins next this year, right, like not in productivity and pricing to some extent. Eastern. So I'm kind of trying to understand how much is the volume impact in that 55 0.5% of our target and how much would these other initiatives help? Let me Start, Jennifer, with the mantra Speaker 201:27:39that you and I talk about Speaker 1901:27:41all the Speaker 201:27:41time. Our ability to generate attractive margins is built on 3 Legged Stool. We look for volume growth, which we get to leverage. We look for Speaker 501:27:52productivity, which we can leverage through volume growth and Speaker 201:27:53we can find in other ways. East. Which we can leverage through volume growth and we can find in other ways and we got to have pricing that supports it as well. In 2022, we're going to see benefit from all 3. Speaker 601:28:04Yes. And I think that's part of why we're talking more about incremental margins as well is because of That focus on growth, the new business opportunities that's coming to us, being able to move that really efficiently, pricing it well and then dropping that to the bottom line. Speaker 1201:28:21Okay. Thanks guys. Yes. Speaker 1301:28:24You're welcome. Thank you. Thank you. Speaker 101:28:27Thank you. Our final question today comes from the line of Jeff Kauffman with Vertical Research Partners. Please proceed with your question. Speaker 1301:28:33Thank you very much Eastern. Thanks for squeezing me in at the end here. Jennifer and Lance, you addressed the question, what if congestion doesn't get better Eastern. And the system doesn't get more fluid and you mentioned that's part of your contingency. I'm going to ask it the other way. Speaker 1301:28:49What if it actually does? Because sometimes when growth bounces back too quickly, the system can be challenged. You talked about the hiring of crews. You talked about how your crew boards are going to ease up As you move through this, but can you talk about it takes 6 to 9 months, right, to train a new T and E crew. What kind of planning do you have to put in place if the volumes come in a couple of percentage points above what you're looking for? Speaker 1301:29:16And what What kind of constraints would you be running into on the network? Speaker 201:29:21That's a great question, Jeff. And it's one that we scenario plan out for ourselves, periodically As we go through our planning cycles within the year, first thing I would note is we've worked really hard to reduce the amount of time it takes to get somebody off Street and to be qualified as a conductor. I think we've got that knocked down to something like 14 weeks. And so that's a And then we've got a lot of levers that we pull when it comes to managing the inventory, which is really the mechanism that bogs down the network. It's not the fact that more volume wants to move through the network. Speaker 201:30:14It's if that volume doesn't move fluidly and it builds up inventory. Eastern. And now we're using our capacity in a really unproductive way. We've got a ton of mechanisms that we've developed over the past 3 years America. We work directly with that customer to get them back in the box. Speaker 601:30:41Yes, Lance, I mean, you hit all the key points. The only thing I'd add is, it's less about Absolute volume number and it's also about where the volume comes on and in what products. And so that's where I think the team did a great in 2021 being agile around that. We weren't expecting the chip shortages. We didn't expect the supply chain congestion. Speaker 601:31:01And the coal volumes were a blessing that came to us as well as increase on the grain side. And so to be able to pivot Eastern. That's why it's so critical that Kenny and Eric are linked at the hip in terms of talking about the trends, talking about the plan and then Speaker 1301:31:18And just a follow-up to that. I heard Kenny recently talk about the great resignation and the challenge with bringing back from the furlough board. So have you worked your way through most of the furlough boards and have your arms around your ability to bring back employees? Or is that That we're still probably Speaker 301:31:35going to be dealing with in Speaker 1301:31:36the coming quarters as volume begins to come back. Speaker 601:31:40No, Jeff. We've largely depleted those Furlough boards, the folks that we have called back are in training classes now, and we're really focusing in terms of incremental adds to our from a crew base, it's going to be on the new hire side. Speaker 1301:31:55Okay. That's all I have. Congratulations and thank you. Speaker 201:31:58Yes. Thank you, Jeff. Speaker 101:32:01Thank you, everyone. This concludes the question and answer session. I'll now turn the call back over to Lance Fritz for closing comments. Speaker 201:32:07Rob, thank you very much. You did a wonderful job for us today again and thank you all for joining us today and for your questions. We're looking forward to talking with you again in April when we discuss our Q1 results. Until then, I wish you all good health. Please take care. Speaker 201:32:22Thank you. Speaker 101:32:24Thank you, Ms. Fritz. Ladies and gentlemen, thank you for your participation. This does conclude today's teleconference. You may disconnect your lines at this time and have a wonderful day.Read morePowered by