NYSE:SAN Banco Santander Q3 2023 Earnings Report $7.20 +0.03 (+0.35%) Closing price 03:59 PM EasternExtended Trading$7.18 -0.01 (-0.14%) As of 07:53 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Banco Santander EPS ResultsActual EPS$0.19Consensus EPS $0.17Beat/MissBeat by +$0.02One Year Ago EPSN/ABanco Santander Revenue ResultsActual Revenue$16.17 billionExpected RevenueN/ABeat/MissN/AYoY Revenue GrowthN/ABanco Santander Announcement DetailsQuarterQ3 2023Date10/25/2023TimeN/AConference Call DateWednesday, October 25, 2023Conference Call Time4:00AM ETUpcoming EarningsBanco Santander's Q2 2025 earnings is scheduled for Wednesday, July 23, 2025Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckReportEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Banco Santander Q3 2023 Earnings Call TranscriptProvided by QuartrOctober 25, 2023 ShareLink copied to clipboard.There are 19 speakers on the call. Operator00:00:00Good morning, everybody, and welcome to Banco Santander's conference call to discuss our financial results for the 1st 9 months of 2023. Just as a reminder, both the results report and presentation that we will be following today are available to you on our website. Let me just highlight that during the presentation, when we refer to global and network businesses, we are following the definition which was given during our Investor Day last February, as the new reporting and full management of the group through global businesses will begin in January 24. I am joined here today by our CEO, Mr. Hector Grisi and our CFO, Mr. Operator00:00:40Jose Garcia Cantera. Following their presentations, we will open the floor for any and all questions that you may have in the Q and A session. With this, I will hand over to Mr. Grisi. Hector, the floor is yours. Speaker 100:01:02Thank you, Begonia. Good morning, everyone, and thank you for joining us. Let me share with you what we will focus on today. First, I'll talk about our 9 months results in the context of how we are progressing with the strategy we outlined at our Investor Day. Jose will then review our financial performance in greater detail and then I'll conclude with a few closing remarks. Speaker 100:01:28As you can see, we had another strong quarter, demonstrating the strength and resilience Our unique business model even in times of market volatility as well as a solid execution of our strategy. We delivered record profit of EUR 2,900,000,000 that's an increase of 20% compared with Q3 in 2022. That's 20 6% in constant euros. Profit for the 1st 9 months of 2023 was €8,100,000,000 up 13% in constant euros, Driven by strong customer revenue growth. Revenue increased by double digit year on year, supported by all global businesses and all our regions. Speaker 100:02:10Commercial activity remains solid. We added 9,000,000 new customers in the last 12 months, bringing the total to 166,000,000. We continue to advance towards a simpler, more integrated model through our ONE transformation, which is leading to efficiency improvements and growth in profitability. As a result, our efficiency ratio improved 1.5 percentage points year on year to 44. Our return on tangible equity rose 126 basis points year on year to nearly 15%, While our earnings per share improved by 17% year on year, supported by profit growth and share buybacks. Speaker 100:02:54We further strengthened our balance sheet generating capital in the quarter even after deducting the share buyback underway And liquidity remains at comfortable levels and credit quality is quite strong. All of this led to strong shareholder value creation and attractive remuneration. TNAV plus DPS grew 12% during the last 12 months, and we have increased the cash dividend per share by 39% year on year. Moving to the income statement. As always, We present growth rates in both in current and constant euros. Speaker 100:03:33Profit increases strongly continuing the positive trends of previous quarters, Supported by, 1st of all, strong top line performance with growth in all our global businesses. We have improved efficiency as cost increased well below revenue, reflecting our transformation efforts. Double digit growth in net operating income to more than $24,000,000,000 normalization of loan loss provisions in line with our expectations. And as I mentioned in the previous slide, these trends resulted in our highest quarterly profit on record, 9% [SPEAKER IGNACIO CUENCA ARAMBARRI:] Above that of Q2 2023. Jose will go now into more detail on these points later. Speaker 100:04:19These results maintained us on track to achieve our 2023 targets, targets That we reiterate. First of all, good business dynamics led to double digit revenue growth. Our efficiency ratio improved and remains at the lower End of our target range even with investments in 1 transformation. A strong balance sheet with cost of risk normalizing as expected And capital ahead of target with CET1 improving quarter on quarter. Our RoTE is close to 15% And should comfortably reach our target at year end. Speaker 100:05:00Looking closer at capital and value creation, our CET1 ratio has grown year to date from 12% to 12.3%, Backed by strong organic capital generation after investing in profitable growth, absorbing regulatory impacts and remunerating our shareholders According to our dividend policy, we continue to grow our shareholder value creation, which was up 12% In the 1st 9 months of the year. And we're increasing our shareholder remuneration with payout up to 50%. In September, the Board of Directors approved an interim distribution against our first half results, which is being executed as follows: A cash dividend of €0.081 per share to be paid in November, 39% higher than the equivalent in 2022 A share buyback program of up to €1,300,000,000 that is currently underway. Since 2021 And after completing the current program, Santander will have bought back 9% of its outstanding shares Buybacks through share buybacks. We are Progressing in our new phase of value creation, transforming the bank in the right way by changing our model to improve both cost and revenue. Speaker 100:06:31One transformation, which implies creating a common operating platform and technology For our retail and commercial business across all of our geographies, we lead To improve customer service, efficiency and profitability. In simplification, we have reduced the number of products by 8% in 2023. That's almost 800 less products. In digitalization, we're making good progress with our digital self-service model, Increasing the availability of products and services in our digital channels and reducing the use of our contact centers by 16%. We have set up a fully digital end to end onboarding process in Mexico that takes just 6 minutes to complete. Speaker 100:07:20Since its launch in July, we have opened 36,000 new accounts. In the U. S, we have already captured around €114,000,000 in savings from transformation and simplification. As you can see on this slide, The initial efficiencies from 1 transformation and the impact of our active spread management in a context of higher interest rates Have already contributed 117 basis points in efficiency improvements. Our Global and Network businesses contribute to the group's profitability and have delivered 39 basis points in efficiency gains. Speaker 100:07:59For example, Multi Latinas and Multi Europeans. Initiatives to better serve our multinational corporates and SMEs through a regional coverage model Are growing at very high rates with revenue up by 50% in 2023 year on year. In Private Banking, we continue boosting collaboration with CIB and Corporates, which has generated over EUR 160,000,000 revenue this year Or 13%. In Brazil, we have acquired 117 new relationships That brought BRL 6,000,000,000 in net new money. In payments, Getnet already operates in 5 countries. Speaker 100:08:42We expect implementation in Chile in the next few months and in the U. K. In 2024. In auto, we continue to strengthen our relationships with global OEMs. Since January 2023, we have expanded 3 of our OEM partnerships to new countries. Speaker 100:09:01Finally, our global technology capabilities have already resulted in a 29 basis points improvement Inefficiency ratio. Our global approach to technology has allowed us to capture 125 €1,000,000 savings this year, €55,000,000 from the recent deployment of Gravity, €60,000,000 from the new global agreements with vendors and €9,000,000 From the implementation of new IT and ops shared services. Let's look at how one transformation is reflected in cost And operational efficiencies. Simplification is driving significant improvements in our cost and revenue per active customer. Process automation is enabling us to spend less time on operations in branches and turn this into a powerful sales and advisory channel. Speaker 100:10:00Since our Investor Day, we have reduced the number of operational FTEs per 1,000,000 customers by 5%. We are already deploying global platforms to improve customer experience, leverage economies of scale and spread best practices. We have implemented across the group proprietary back end gravity already deployed in 3 countries and CIB. This is delivering €55,000,000 in efficiencies in 2023, and we have executed €75,000,000,000 transactions this year alone, that's 10% Of the group's total, we're expanding our cards platform across the group, delivering real time digital processing capabilities to our banks And accelerating our business growth and will generate operational synergies of around €100,000,000 per year when it's fully deployed. Finally, we are being able to transfer the best in class products and processes from the country of origin to the rest of the group, which leads To a strong value creation. Speaker 100:11:08The contribution of our Global and Network businesses is clear. In CIB, we continue to grow strongly. Our global presence has allowed us to grow revenue by 21% year on year as we provide a one stop shop service to all our clients, Capturing cross order flows and making CIB products and services available to our Wealth, Retail and Commercial customers Across the group and vice versa. As a result, revenue from these two concepts, or net worth revenue, grew by 27% Year on year to €3,000,000,000 Wealth Management and Insurance grew revenue 22% year on year, well above target, Boosted by benefits of the Santander network effect. In Private Banking, a fundamental part of our value proposition It's that our customers can move and transact easily from one country to another. Speaker 100:12:02Today, customers have EUR 52,000,000,000 Of assets under management booked abroad, that's 12% higher than a year ago. Our payments business is growing strongly And faster than the market, our payments hub has become one of the largest processors of account to account payments in Europe. Spain, the U. K. And CIB are already processing a significant payment volume through Paconext, while we execute full migration Of all the group's 8 to 8 payments in the next 18 months. Speaker 100:12:36In Alto, we continue to prioritize profitability over market share growth In a context of rising interest rates, global auto revenue was affected by lower lease income in the U. S. And the new regulation in Germany. One transformation is now being extended across the group, And the increasing contribution from our global and network businesses are helping us to reach our 25 profitability targets across regions and businesses. Some geographies and businesses have benefited from rising rates, and they should continue to do so in 2024. Speaker 200:13:17[SPEAKER CARLOS GOMES Speaker 100:13:17DA SILVA:] As for those countries and the businesses that do not benefit from higher rates, they are already showing signs of improvement. This diversification, which is a clear competitive advantage, will lead to consistent profitable growth and value creation. The group's ROTE rose 126 basis points year on year to around 15%, as mentioned before. Jose will go now in more detail to the group's performance. Thank you, Jose. Speaker 300:13:48Thank you, Hector, and good morning, everyone. I will take you through the main lines of the P and L in more detail. Starting with revenue, there was strong growth driven by customer revenue again this quarter, Which made up more than 95% of total revenue and explained almost all the growth in the quarter. This was primarily supported by our retail business As we actively managed interest rate tailwinds in Europe and Mexico and due to the positive fee performance in Latin America. We delivered Double digit growth across most businesses, in particular our network businesses, which made up 38% of total group revenue. Speaker 300:14:27The only exception was auto, which was affected by lower leasing income in the U. S. Revenue at the corporate center Also improved by more than €500,000,000 year on year due to higher liquidity buffer remuneration and a lower impact from FX hedging. [SPEAKER IGNACIO CUENCA ARAMBARRI:] Most of our revenue growth came from NII, which continued its upward trend, increasing 7% in the quarter, Driven mostly by Europe and Mexico. We see upside potential for further growth in the coming quarters. Speaker 300:15:029 month 2023 was 16% higher year on year in constant euros on the back of positive sensitivity to rising rates [SPEAKER CARLOS GOMES DA SILVA:] Mainly in Europe and Mexico and volume growth in DCB, North America and South America. In terms of profitability, we have improved Our net interest margin every quarter since the Q1 of 2021. Gains from credit yields outweigheded higher funding costs, Thanks to our disciplined deposit remuneration leading to a clear margin expansion. In Europe, we are strictly managing deposit costs, Especially in Spain and Portugal, where there is excess liquidity in the system and lower credit demand. The UK has a more competitive environment, But betas remain in line with our expectations. Speaker 300:15:49In South America, deposit rates are more directly linked To market interest rates, which results in negative sensitivity to raising rates. Therefore, as interest rates are starting to decline, we are seeing improved NII trends. In North America, in the U. S, beaters continued to increase, although in line with our expectations, While net interest margin in Mexico expanded. Going forward, in Europe, we expect further benefits From portfolio repricing in a constant in a context of stable interest rates or a slight increase, which we expect We'll more than outweigh potential cost of deposit growth at least in the first half of next year. Speaker 300:16:30At the same time, as I said, We expect to benefit from interest rate cuts in South America. Turning to fees. In an environment of As a result of subdued loan demand and weak consumer activity, our net fee income grew 9% compared to the 3rd Q2 6% year on year with good performance across regions and businesses. Retail Banking grew well, supported by a larger customer base on our tailored and targeted value propositions. Our global network businesses represented 42% of total group fees, Which with Corporate Investment Banking and PagoNEXT leading the way in terms of growth. Speaker 300:17:15Corporate Investment Banking is increasing its share of leading roles. Ampagonext continued to expand its businesses, increasing total payment volumes 24% year on year and transactions 32%. Wealth Management and Insurance was slightly up as customers moved to lower value added funds than bringing lower fees. However, we saw increased activity in both Private Banking and Santander Asset Management with 3 consecutive quarters of positive net sales. Auto performance increased year on year, driven by good performance in all our main markets. Speaker 300:17:53In terms of costs, savings from One Transformation initiatives, which will become more evident in the coming quarters, are already offsetting our investments in tech And digitalization, group costs declined 0.5% real terms. And driving down the transaction cost per active the transactional cost 6 percentage points with costs flat in real terms. In North America and DCB, cost increases slightly in real terms, reflecting investments to accelerate transformation. Additionally, costs were also slightly affected by some perimeter effects, such as the incorporation of APS in the U. S. Speaker 300:18:39And MCE Bank acquisition and new Stellantis agreement in DCB. As a result, group efficiency remains at the bottom end of our target range, where we expect it to stay for the rest of the year. Credit quality remains robust across our footprint And in line or actually slightly better than our expectations, which is supported by strong labor markets and resilience in used car prices in the U. S. The NPL ratio was stable and in line with expected levels, and we remain comfortably on track to meet our 2023 cost of risk target Of less than 1.2%. Speaker 300:19:18Spain continues to perform well with a 12 month cost of risk down 9 basis points year on year, Supported by the quality of the loan book and resilient economic conditions. In other units such as the UK, Portugal and the Digital Consumer Bank, The cost of risk is normalizing from very low levels, and we expect it to remain below or in line with through the cycle averages. Mexico is also increasing, although it remains at comfortable levels, mainly due to a change in mix towards unsecured loans, In line with our strategy to improve profitability. Normalization continues in the U. S, in line with expectations. Speaker 300:19:57As we mentioned last quarter, cost of risk in Brazil Seems to have reached a turning point. The 12 month cost of risk decreased for the Q2 in a row, and the NPL ratio improved 28 basis points in the quarter, reflecting the improving macro conditions and our focus on more secured and high rated customers. To close with our balance sheet structure, as we have discussed in previous presentations, our credit portfolio is well diversified by segment, product and country. Our balance sheet is low risk. The portfolio is highly secured with quality collateral and has low loan to values average loan to values. Speaker 300:20:36Loans decreased 2% year on year as a consequence of higher interest rates, reducing credit demand and driving early repayments, Especially evident in Europe and especially evident within Europe in mortgages. Positive dynamics continued in North America, South America and ECB. On the other hand, deposits continued to grow well, up 4% year on year and 2% in the quarter as deposit inflows more than offset mortgage prepayments. Growth in the year was concentrated mainly in time deposits as customers seek higher rates. Our deposit base is diversified and highly stable. Speaker 300:21:14Using LCR criteria, 75 percent of our deposits are transactional, which are stickier and a high proportion of our deposits from individuals Are covered by deposit guarantee schemes. Mutual funds rose 11% with broad based growth across all countries, except the U. S, following a year of instability in 2022. Our fully diluted capital ratio improved to 12.3%, But by strong organic generation of 45 basis points in a quarter which included 33 basis point charge in shareholder remuneration, 21 Related to the latest program of share buybacks that we are currently executing and 12 basis points for the cash dividend accrual. We continue to focus on profitable growth opportunities, and this was reflected in a front book return on risk weighted assets of 2.7%, Up from 2.5% in the 1st 9 months of 2022, equivalent to a return on tangible equity above our current group return on tangible equity, Which will support profitability going forward. Speaker 300:22:21Additionally, we continue to increase balance sheet mobilization and the percentage of risk weighted assets With positive economic value added, progressing well towards our Investor Day target of 85 in 2025. Increased profitability will help us continue to build capital over the next few years. We are confident our fully loaded Capital ratio will remain above 12% even after taking into account the final implementation of Basel III in 2025 on a fully loaded basis. That's all from my side. Hector, over to you. Speaker 300:22:52Thank you. Speaker 100:22:54Thank you, Jose. To wrap up, these are the messages I will leave with you. Q3 was another strong quarter with customer and double digit revenue growth Supported by all regions and businesses. We are accelerating one transformation towards a simpler and more integrated model, Which is extracting value from our Global and Network businesses, driving efficiency gains and profitable growth. We have strengthened our balance sheet and increased Our CET1, while credit quality remains strong, in line with our expectations. Speaker 100:23:32All of this contributes To double digit growth in shareholder value creation and increased remuneration. And we remain on track to meet our 2023 targets. The execution of our strategy, the progress we are making in our platforms and our local leadership makes us confident we can continue to grow And to increase profitability. We see further upside potential for NII growth from the portfolio repricing And potential interest rates hikes in Europe and positive outlook for the margins in South America. Efficiency, Already at the lower range of our 2023 target is expected to keep improving on revenue cost as we increasingly realize 1's transformation benefits. Speaker 100:24:19We expect the cost of risk to end the year better than target, and we expect it to remain at similar levels In 2024. At our Investor Day, we set a ROTE target of 15% to 17%. We expect to reach our ROTE above 15% by the year end and continue to improve significantly during 2024. And we see our fully loaded CET1 clearly above our 12% target even after the implementation of Basel III In January 2025. As a result, we expect to progress in our target of double digit shareholder value creation through the cycle, Further supported by our last step towards the full implementation of 1 Santander, which will enable us to fully capture our in market and global value. Speaker 100:25:11And now thank you. We would be happy to take your questions. Operator00:25:18Thank you, Hector. We're ready to start the Q and A session. Can we have the first question, please? Speaker 400:25:31We already have the first question from Francisco Rickel from Arantra Equities. Please go ahead. Speaker 500:25:40Yes. Thank you for Taking my questions. I want to focus on loan growth. In Spain, it has been particularly weak. It's down 10% year on year, the sector is minus 3%. Speaker 500:25:54I see that most of the fall is related to CIB, which is down over 20%, but SMEs and mortgages are also weak. If you can comment the gap with the sector, we know the month is weak, but you are Below the sector and then more broadly in other regions, I mean loans in the UK are also down 5% sector is up 1%, Brazil is up by just 3%. The sector is growing 9%. So if you can Elaborate whether you are prioritizing margins over volumes, if you are more prudent on risk taking at this point in the cycle. So loan growth in general and in Spain in particular? Speaker 500:26:34Thank you. Speaker 100:26:37Thank you, Francisco. Yes, basically, as you have said, loan growth has not been good in the All the year, I would say. Spain mainly, as you basically say, is also being affected by prepayments in some of the mortgages. If you see the portfolio of mortgages, we have seen I mean, normally, basically, we go down 3.5. This basically, we have had prepayments up to €6,500,000,000 so far this year. Speaker 100:27:08And you're right, SMEs and mortgages basically have been Not demanding credit as much. I believe people are being cautious in the way and trying to see how the economy evolves, even though [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] Employment has continued to be strong and demand continues to be strong. This is a fact and we have seen the clients basically being cautious. Nevertheless, if you see our portfolio in the rest of the countries, mainly Latin America, is continued to grow. There, we have been maintaining and Being very cautious in credit appetite, but also very focused on profitability. Speaker 100:27:50We're growing the portfolio in Latin America in a very good way, but in a profitable way. And also, you have seen that DCB has increased And has a substantial good development during the year, and we'll continue to see that over the next few months. [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] So all in all, we are 2% below in loans this year, but we foresee that once clients basically see that rates are starting To stabilize and the market basically has a more clear view of what's going on, I believe that credit will come back Little by little. I don't know, Jose, if you would like to Speaker 300:28:30just compliment. I have just one final comment. Risk weighted assets are down $2,000,000,000 in the quarter, That is exclusively due to FX. So if we look if we exclude FX impacts on risk weighted assets, risk weighted assets are actually flat in the quarter, Which is what matter most for profitability and capital. Operator00:28:55Thank you. Can we have the next question please? Speaker 400:29:01Next question from Antonio Reale from Bank of America. Please go ahead. Speaker 600:29:09It's Antonio from Bank of America. Two questions from me, please. The first one is on the profitability outlook and the second one on asset quality in the U. S. So starting with the first one, you've reiterated your guidance for the full year, which if I'm not mistaken implies a net profit of around €10,900,000,000 for this year. Speaker 600:29:27Can you confirm that's right? And how do you see profitability in 2024? It would be great if you could talk us through how you see the main units performing into next year, particularly Europe, Brazil and the U. S? My second question is with respect to asset quality in the U. Speaker 600:29:43S. There was a big uptick this quarter, and you've been talking about normalization in cost of risk. And now we've seen lower used car prices and higher delinquencies, but neither of them were Material changes. So my question is what's driving this? Can you talk a bit more about what you're seeing specifically on asset quality? Speaker 600:30:02And related to that, I see you've confirmed your 200 basis points cost of risk for this year. What do you expect this number to look like next year? Thank you. Speaker 200:30:12[SPEAKER IGNACIO CUENCA Speaker 100:30:13ARAMBARRI:] Yes. Thank you, Antonio. Okay. On profitability, as I said during the presentation, I rate the rate The 15% RoTE. So that basically gives you the numbers that you're looking for, okay? Speaker 100:30:24So in that sense, we're pretty comfortable on that. On 2024, as I basically said, we see also the portfolio repricing. So we see a strong First half of the year in Europe and then we see a strong second half of the year in Latin America When we see basically the dynamics changing and you have seen that and you've seen that in the numbers of this quarter when Basically, you have seen Latin America basically performing better, okay? So in that sense, that can give you a very good idea, and Jose will give you more details on that. [SPEAKER MARCO TRONCHETTI PROVERA:] In terms of asset quality in the U. Speaker 100:31:01S, and I've been saying all along that in the past few quarters, it's very important to understand that it's always seasonal. If you take a look of what happened last year in Q3, it was actually the same, and we expected that, and we told you so. [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] And what is important to tell you that it's actually better than we expected and also is not going to go beyond the 200 basis points, [SPEAKER CARLOS GOMES DA SILVA:] As you correctly appoint, in that sense also, we see that the portfolio is performing better in the sense that We see that people with 90 day delinquencies or above, when it used to happen is we used to repossess [SPEAKER CARLOS GOMES DA SILVA:] About more than 90% of those cars is basically performing much better, and we are repossessing between 60% 65% of those. [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] If the trade continues like that and used car prices in the U. S. Speaker 100:31:56Continue like that, we expect Better performance than we normally expect. It's important that you understand that we have a completely different mix today in the portfolio. The portfolio that we had pre COVID didn't have as much prime and near prime as we do today. Prime and near prime is at around 41% of the mix of the portfolio. So that basically tells you [SPEAKER JEAN FRANCOIS VAN BOXMEER:] That we expect the asset quality to maintain at good levels. Speaker 100:32:26And also, the U. S. Has been performing with a strong [SPEAKER JOSE MARIA ALVAREZ PALLETE:] Employment as well and the dynamic as well. So in that sense, I'm comfortable with the numbers we're giving you. Jose, please would like to complement on the profitability? Speaker 300:32:40Yes. Just one final comment on U. S. Asset quality. The cost of risk in 2019 was 2.85%. Speaker 300:32:49And Given the changes in the mix that Hector mentioned, we don't expect to reach that those levels at all. And we would expect Cost of risk in 2024 to be fairly flat, maybe slightly up compared to 2023 in the U. S. In terms of profitability, well, we have we still have negative sensitivity to rates in Latin America. So if rates start going down, We will see accelerated momentum in NII in Brazil, in particular, coupled with higher loan growth and Flat or slightly improving asset quality. Speaker 300:33:30So clearly, the profitability in South America sector mentioned is going to gain momentum Throughout the year, which with a much better second half relative to the first half. And in Europe, as he said, we still have A lot to reprice on the asset side. Just one example. In Spain, we have around €80,000,000,000 of mortgages. You know that they reprice around $112 every month. Speaker 300:33:53Well, in fact, we reprice 60% of the total in the first half relative to the second half. So in the first half of twenty twenty four, we will still reprice a big chunk of our mortgage portfolio in Spain up year on year As they come to repricing. So asset repricing, particularly in Spain And obviously, some beta pressures and the cost of deposit pressures with profitability still improving in the first half of the year. So when you look at the total year, we actually we remain constructive on profitability And profitability improving actually in 2024 relative to 2023. Speaker 400:34:45Next question from Sophie Peterstens from JPMorgan. Please go ahead. Speaker 700:34:51Yes. Hi. Here is Tati from JPMorgan. Just to follow-up On the previous question, so could you just remind us what the current deposit beta in Spain is And kind of how it moved in the quarter and also how you see the deposit beta moving in the other geographies, namely And then the second question would be around the U. S. Speaker 700:35:30Tax rate. It was very low this Quarter, how should we think about the U. S. Tax rate going forward? And what's kind of normalized run rate? Speaker 700:35:40And then if I may, Just if you could comment on any capital headwinds going forward? Thank you. Speaker 100:35:49Thank you, Sophie. And if Leon could you explain us a little bit the second question because we couldn't hear you well. First of all, on deposit betas, I mean, betas today in most geographies remain below the initial expectations that we had, okay? And in general terms, they're behaving rather rationally. And we expect pressure to mount in the coming months and the betas to increase. Speaker 100:36:11I mean, it's normal because So what's going on, okay? And the geographies we are present are showing a different behavior. Our CFO now give you a little bit further details on that. Speaker 300:36:23Yes. Sophie, in Spain, total beta is slightly over 20%, 22%, but if we exclude ex Corporate Investment Banking. Corporate Investment Banking is already almost fully priced. Ex Corporate Investment Banking is 13%. Remember that we have €153,000,000,000 of current accounts in Spain With very low volumes. Speaker 300:36:50So and the beta there is almost 0. We don't expect any significant change In the behavior in the market in the coming quarters. So we would expect the beat and Spain to gradually drift upwards, But very gradually, similar performance to what we have seen this year. In the U. K, beta is 35%. Speaker 300:37:13If we look at the EBITDA in the quarter, it's higher than that. It's around 50%. So here, we would expect higher gradually higher betas, But we are pricing assets also higher. The new mortgage pricing in the U. K. Speaker 300:37:26Today is around 5.7%. So This is going to help withstand the slightly higher betas that we expect next year. For the rest of the countries, Portugal at 9%, Poland 30%, And in the U. S, it's 32%, ex CBA, ex Corporate Investment Banking, is 31%, very much in line with expectation, not much to Comment on that. So bottom line is we would expect cost of deposits to gradually increase against Re pricing on the assets in some countries, particularly in Spain, also in the U. Speaker 300:38:01K, etcetera. Speaker 100:38:04Sophie, in terms of the tax rate in the U. S. Going forward, what I could tell you and we could basically contact you to give you more detail, I believe that we may improve it given that we are doing some leasing on electric vehicles and that basically could help us out in the tax rate that we have outstanding today, Okay. But to give you details, we later we could call you and give you exactly what's going on there. Speaker 300:38:31Your final question, capital headwinds. The only one is the only significant capital headwind we have is the final implementation of Basel III. Still some detailed rulings or regulations need to be written, but bottom line is the total fully loaded impact Would be around 50 or 55 basis points. The phasing impact, so the charge on January 1, 25, It's going to be between 15 to 20 basis points. So again, very much in line with previous expectations, maybe a touch better Than when we expected. Operator00:39:13Thank you, Sophie. Can we have the next question, please? Speaker 400:39:20Next question from Ignacio Largi from BNP Paribas. Please go ahead. Speaker 800:39:28Hi, good morning. Just have thanks for taking my questions and for the presentation. I have just two questions. The first one on Brazil. After the performance that we have seen this quarter where there has been growth, you were guiding before for a bit of an acceleration and you have been commenting into the Quarter results that we should expect better momentum in the second half. Speaker 800:39:50Did you see a moment To change your risk appetite, so we see an acceleration of growth also due to mix changes as we are seeing in Mexico. And what should we expect for 2024 from Brazil? And also, if Speaker 900:40:05you could share Speaker 500:40:06a bit of color on Speaker 800:40:08What has been the driver of cost growth in Spain in the quarter and whether we should expect some synergies coming from Santander In coming quarters in Spain or it's more restricted to Mexico and the U. S? Thank you. Speaker 100:40:29Thank you. In terms of what's going on in Brazil Ignacio, a couple of points. First of all, what you have been seeing is, as you remember, we changed a little bit the mix, okay? So we're changing a little bit that the cost of risk is helping us out, First of all, because our some of The positions that we took actually the credit loans that we gave are basically performing much better Than we expected and the mix also is helping us out because remember that the mix that we changed went a little bit into payrolls and to secure loans The mix has also changed and is getting better. We're also seeing that the market is performing much better in terms Of LLPs. Speaker 100:41:19So in that sense, we're open it a little bit. I mean, we're open to a little bit more or [SPEAKER CARLOS GOMES DA SILVA:] Speaker 300:41:28Of giving out Speaker 100:41:28loans in terms of going back a little bit to the credit card markets, we are performing very well. But our credit appetite is cautious nevertheless, [SPEAKER CARLOS GOMES DA SILVA:] And we expect Brazil basically to perform really well in that sense, okay? So you're going to see really growth in momentum also given That the rate is coming down and we expect the rates basically to continue coming down over the next few months. So This is a double combination in terms of how we're managing the portfolio and second, because of the way the rates are moving in Brazil. So in that sense, I believe it's going to be much better. Speaker 100:42:06In terms of the growth in cost in Spain, as you know, We have been implementing One Transformation, okay? So with the implementation of One Transformation, we're spending a little bit to transform a little bit some processes, Some things that we're doing and the way we're managing the bank in that sense. But you're going to see a much better outcome in the next few months Due to that fact, because we are as you know, we are simplification. We're doing simplification, dropping the number of products that we have. We are doing also automation of many different things, and we are pushing our branches basically to move more towards businesses that look at the incidents or problems. Speaker 100:42:45So all that transformation that we're making in the all the transformation that we're making It's the one that is pushing us a little bit to spend a little bit more, but it's going to be in control and we expect that to continue drop in the next few months. So in that sense, I feel confident that we're going to be able to do that, okay? So in terms of In Brazil, going back to just to that, just to tell you the second half is going to be much better than the first half of twenty twenty four, okay? As we continue to go on and we build up the portfolio, it's going to be performing much better, okay? I don't know, Jose, if you would like to complement. Speaker 300:43:28As I said, I think the sensitivity to rates gains momentum. So we have already started to see a slight change. Rates have dropped just 100 basis points to from 13.75 to 12.75. We expect another 100 basis point drop in the 3rd quarter sorry, in the 4th quarter, but we would expect Probably 200 to 250 dropped next year. So this accumulates. Speaker 300:43:55So when we look at year on year, 3rd quarter, Q4, we will see rates probably 400 basis points down. So clearly, the second half next Operator00:44:14Thank you. Can we have the next question please? Speaker 400:44:19Next question from Alvaro Serrano from Morgan Stanley. Please go ahead. Thank you. The next question comes from Sanchez Romero from Citi. Please go ahead. Speaker 1000:44:59Good morning. Thank you very much. My first question is on restructuring charges. So I understand your Profitability target is underlying. And should we expect any material restructuring charges associated with your new reporting structure? Speaker 1000:45:17The second question is your outlook on operating expenses in the U. S. You've gone on a hiring 3 of investment bankers recently. So what is the outlook for cost and how much revenue do you expect to generate as a result? And just quickly on your effective tax rate in Brazil for 2024 And what is your expectation regarding any potential changes on interest on capital? Speaker 1000:45:43Thank you. Speaker 100:45:45Thank you, Marta. No, we don't expect any restructuring charges at all because of the restructuring that we just did in the organization. The other way around. Actually, we are moving towards lowering the cost as much as possible in the organization, okay? This is exactly what we're doing. Speaker 100:46:04It's very important to understand exactly what one transformation means, which means exactly simplifying, 1st of all, okay, And simplifying the amount of products that we have significantly, okay. 2nd, basically, Automation of a lot of the processes, and this is mainly I'm talking about on the retail side, which is quite important, okay, which means, For example, transformation in countries like Portugal, where we have already gone through a good really good transformation, basically. Now 10% of the Things we do in a branch is basically operations and incidents and problems. 90% is taking care of the client. In other countries such as Mexico or Spain, it's 50% of that. Speaker 100:46:52So basically, this is what one transformation means, And this is what we're doing. So simplification, automation, then we're going to come in with the platforms. You have seen a little bit what we've been doing with the different platforms that we're deploying. For example, major acquiring that has been deployed already mostly in Latin America. You see the cost coming down and you see also that we are getting revenue on quota From our customers. Speaker 100:47:15So in that sense, it's very important that you understand where ONE transformation is and why are we doing this. 2nd, In terms of your second question was on operating expenses? Speaker 300:47:26In the U. S. Speaker 100:47:27In the U. S, okay, very important question. What we're doing in the U. S. Is just a complement of the rest of our CIB business, okay? Speaker 100:47:37[SPEAKER UNIDENTIFIED COMPANY REPRESENTATIVE:] What do I mean by a complement? We have become a very large player in CIB I mean, large That 94% of our of the business that we do there basically is client oriented, okay? It's very important to understand that It's just 6% is trading. So it's client flow, it's selling FX, it's selling plain vanilla derivatives, it's doing a lot of trade finance To our normal clients at midsize and SMEs clients. And this is basically the only piece that we needed is basically was to complement the U. Speaker 100:48:20S. This is not in any means to really beef up our presence in CIB in the U. S. This basically will complement the rest of our business and also will give us capabilities In 4 or 5 particular sectors that complement the rest of the business that we do in Latin America and Europe, in the U. S, Which, by the way, we were not making because we didn't have the capabilities. Speaker 100:48:42So it's not a huge thing, visavis the size of the group, But it's important that it's going to be an important revenue generator. And you're going to see that revenue, it's going to start to pick up in CIB Pretty fast given that because it's already a complement, as I was saying, of the rest of the business. Speaker 300:49:04Tax rate in Brazil next year, euros on sorry, taxes on own capital, that's been Proposed and discussed is not approved, and we are not sure that the final shape of that tax We'll be the one that was proposed. The Finance Minister Believes that they need to do a more detailed analysis on the impact of that because The main reason for that is to tax companies that are not paying taxes. The banks are paying already Lots of taxes. So I think we need to wait and see what the final shape and form of that tax will take, But by no means is a done deal and definitely not in the way that it was presented. Thank you, Marc. Operator00:50:00Thank you. Can we have the next question please? Speaker 400:50:05Next question from Carlos Covocatena from Societe Generale. Please go ahead. Speaker 1100:50:12Hi, good morning and thank you very much for the presentation. From a side, A quick question on revenue performance. You explained how NII has been the key driver of revenue Momentum, however, going back to the Capital Market Day, I remember that there was a way stronger emphasis on Fee income and non NII revenues, which seems to be underperforming a little bit our initial expectations. So Could you elaborate on that? Is that the market momentum has weakened, but you see that being recovered in the future? Speaker 1100:50:55Or simply that there's some you are running behind your initial plan? And second, when you talk about the cost of resumptionality in the U. S, could you explain a little bit better Why is that? I mean, why there is such a concentration in provisions in the Q3? It will be helpful to understand. Speaker 1100:51:18And lastly, on reporting changes, I don't know if you can share that already, but when you're talking about the regional and commercial new global business line, Could you explain if you plan to have also regional P and L and balance sheets For its subsidiary, which will be consistent with the consolidated global unit? Or we are not going to have that detail? Thank you very much. Speaker 100:51:51Thank you, Carlos. I mean, I think It's important to understand basically the dynamics in the market, no? If you see the fees, for example, in the 1st 9 months, we grew 6% year on year, okay. It's basically customer growth and the Global Network Business is basically helping out, mainly CIB and payments, Okay. It's important to say that global and network businesses now contribute to around 42% of the total fee income, okay? Speaker 100:52:21And by 2025, that would increase from 42% to 50%. So basically, it's according to our plan, okay? It's important also that risk appetite increase is changing the portfolio mix, okay? And volume growth and transactionality increase is going to help out, okay? And we see also, if and you're going to see that it's going to complement the revenue, exactly what you're asking. Speaker 100:52:45You're going to see a Strong CIB that is basically up 15% year on year. PagOnext is a payment side and merchant acquiring is up 12%. We have weaker Wealth Management that is around 1%, but it's market conditions because exactly what's happening in the market. The auto business It's generating 5% more across the board, okay? You see very good performance in Mexico and the U. Speaker 100:53:09S. And Europe is a little bit impacted By regulatory changes and retail, you're going to see growth of around 5% year on year because we had active customers coming in [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] That are helping us out, mainly 2,000,000 active customers that we didn't have, okay? So in that sense, what I'm telling you is that We see that fees are going to starting to come up, also helping out by what's the dynamics that we see In South America and Mexico mainly, okay? So in that sense, you're going to see that it's going to perform well. And also, as credit picks up, That's also going to help us in the fee revenue. Speaker 100:53:48That's basically what has been one of the ladders, the fee revenue, okay? The seasonality in the U. S. Has always been like that. I mean, that's basically the way People perform in this particular market, I mean, is a little different than it performs in Europe. Speaker 100:54:07And in that sense, it's always been marked in the 3rd and the Q4 and normally becomes a lot better when people get more money during Christmas and start to pay us back, etcetera. The dynamic that I basically explained, given that there is a very strong 2nd hard car market in the U. S. And also that people basically don't want to Refinanced the cards or don't see the availability of loans and cards for the next few months that basically shall help us Out and that's why you see better numbers and I don't see the cost of risk going beyond the 200 basis points. And Jose gave you a very good explanation of how was the level of the cost before and what is it today and we expect it to continue, okay? Speaker 100:54:55And also the change of mix is helping us out, [SPEAKER MARCO TRONCHETTI PROVERA:] Okay. So it's very important for you to understand that, but this is the way the market has been always and you can see it if you go All the years behind. In terms of the reporting changes, we're going to continue to basically Show the countries as a secondary segment, okay? So you will continue to have that information. I don't know, Jose, if I left anything out. Speaker 300:55:22[SPEAKER JEAN FRANCOIS VAN BOXMEER:] No, no, no. I think we will report as we manage the bank. So we will report these horizontal businesses as the primary segments, obviously. But we will continue, as Hector said, providing all the information from a country level upwards, so you will be able to see the country's performance Organized by these businesses and the global performance, organized by country. So you will be able to have both views at the same time. Speaker 300:55:49Thank you, Carlos. Speaker 400:55:59Next question from Alvaro Serrano from Morgan Stanley. Speaker 1200:56:04Hi, Sorry for earlier. A couple of questions. One is really a follow-up, and thanks very much for your steer on provisions For 2024, if I can sort of take advantage of given you opened that door, in the context of What we've seen in the U. S. Within that flat provision, what directionally or a bit of color on what How could we expect the U. Speaker 1200:56:33S. Evolve in 2024? And in particular, I took note of your Daeit, on repossessions, now €60,000,000 €65,000,000 it was €58,000,000 I think you could do that number earlier in the year. How quickly do you think the repossessions are going to go back to historical levels? Because presumably this is Savings, COVID savings and now you have student loans picking up. Speaker 1200:56:58Is that something we're going to see sort of going back to historical levels already in 2024? Or do you think it could take More time. Just want to understand how you're thinking about the U. S. Within that flat group context. Speaker 1200:57:11And the second, Hopefully, easier one is on the U. K. You've done pretty well considering some of your competitors in the U. K. Has In a bit of a car crash, can you maybe talk about the outlook there specifically for UK, given what we're seeing in the market, Pretty tough competition on deposits. Speaker 1200:57:32You had your own offering out in September, so maybe you got a bit more visibility now for Q4 and 2024. Thank you. Speaker 100:57:40Yes. Thank you, Alvaro. Actually, I was expecting your question on the U. S. So let me give you exactly what It's the important different dynamic that car has to student loans and different things. Speaker 100:57:53The car in the U. S. Is quite interesting. It's not as in Europe as in Latin America. Actually, people in Europe and Latin America pay first the mortgage And then the auto loan, etcetera. Speaker 100:58:07In the U. S, it's the other way around. The U. S, if you don't have a car, you don't have a mean to go to work Or to move around, I mean, you're completely isolated. So the behavior of the auto loans in the U. Speaker 100:58:22S. Is completely different To anything you see because of this particular issue. Without a car, you cannot work and you cannot generate money, okay? So that's exactly why the performance of the [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] Pollo has turned it in that way because people basically take a lot of care to that. And that's exactly why the behavior Of delinquencies basically kept performing that well. Speaker 100:58:43I mean, normally, if the economy complicates, you're going to see that number Of 60% to 60% to 63% maybe going up. Let's see how the U. S. Evolves and If we have a soft landing or not, that will all depend on that. Also, it's important to acknowledge that we are Changing the mix of the portfolio as we have said already, no. Speaker 100:59:07So that's quite important because we are much more concentrating with the funding that we have from our bank To be more in prime and in near prime. And even though we will continue to do So prime because it's a business that we know well and we manage pretty well in the terms of risk and the way, but we are trying to change a little bit the mix of the portfolio and also We are offloading some of that risk through asset sales, etcetera. So it's quite important to understand that we are very being very cautious about that I'm very cautious on the way we're managing cost sorry, cost of risk, okay? So I hope I answered your question correctly. And then on the UK, The U. Speaker 100:59:51K, as you have said, we have performed well. We'll end up having a really strong year, Okay. We are working really hard to follow a strong strategy in terms of cost. We are also, it's very important, advancing of 1 transformation. We believe there is a huge opportunity there Leading to probably and the U. Speaker 101:00:09K. Is leading probably to its best year in bottom line. But it's important that you see that there is an opportunity there In Transform It and decrease the cost that we have in that country. So I really do see the U. K. Speaker 101:00:22With a huge opportunity. I've been Spending a lot of my time there because I believe there is opportunities. NII has grown year on year 9.3%. It's driven by higher rates, as you know, and We have a really strong focus on managing spreads and profitability, okay? So you see that we have been lowering the portfolio that because we're very focused on that, [SPEAKER MARCO TRONCHETTI PROVERA:] Okay. Speaker 101:00:45You see that in Q3, I mean, we are as the rest of the market at 2.2 Both and we are offsetting the increased cost of the retail funding and slowdown of New Year regulations by Basically playing like that and also using a different mix of the portfolio and trying to see other opportunities, okay? It's important to tell you that we are putting profitability ahead of market share, okay? And we have lower risk appetite, as I told you. [SPEAKER IGNACIO CUENCA ARAMBARRI:] And we believe that we could have an EIM expansion by doing that. Operator01:01:22Thank you. Can we have the next question please? Speaker 401:01:26Next question from Andrea Filtri from Mediobanca. Please go ahead. Speaker 1301:01:33Yes, good morning. First question on if you can remind us of the Brazilian interest rate sensitivity. 2nd question is a follow-up on several questions from colleagues. If you can actually give us a concrete Indication of the structural tax rate in Brazil and in the U. S. Speaker 1301:01:56In light of the new Electric vehicles leasing that you're doing, is this a structural move or it's just a one off that we've seen? Then on capital, Given that you are confirming your 15% to 17% target with a 15% for this year, should we not see also A natural acceleration in the organic capital buildup that you should be able to generate. And finally, digital euro, What do you see as risks and opportunities from the digital year implementation? Have you budgeted the impact to your business model? Speaker 201:02:36[SPEAKER JOSE MARIA ALVAREZ PALLETE:] And can you share it with us? Speaker 101:02:39Thank you. Thank you, Andrea. Let me do the following thing. Let me I'll answer your question on the digital euro and then Jose will basically talk about the structural tax rates and the capital, okay? First of all, it's quite important to understand that the European Commission has published a proposal of regulation last June, okay, Which basically sets a framework and is a necessary condition for the digital euro to be launched, okay? Speaker 101:03:05[SPEAKER IGNACIO CUENCA ARAMBARRI:] They have publicly stated that discussions should not be rushed ahead of European elections in June 24. [SPEAKER MARCO TRONCHETTI PROVERA:] And they're saying that instead they were examined in a quiet and a slow way by the new commission and the new parliament. So we expect a long negotiation process to achieve a common agreement in that sense. In parallel, What we have seen is the ECB has just finalized investigation phase of the digital euro, as they said. The governing council published last week the results And they decided to initiate a 2 year preparation phase, as we have heard, basically focused on the actual implementation of it. Speaker 101:03:46It will evolve finalizing in the rule book and the selection selecting providers that could develop the infrastructure. This is quite important. And this phase will pave way to a potential future decision on issuing the digital euro or not, but we see that it's going to happen. [SPEAKER CARLOS ALBERTO PEREIRA DE OLIVEIRA:] And as the decision on the digital euro, I don't believe will not be taken before the regulatory proposal is approved. So I don't expect To its release before 2026, no? Speaker 101:04:17On this context, I mean, us as Banco Santander, we are aligned with the European authorities To design the European the digital euro, also develop the Pan European integrated payments market It's basically very important that we believe we generate value for consumers, companies and the financial institutions. And it's also important to say We will continue to monitor the potential impact the digital euro may have on our banks in Europe and also It's important for us to have greater clarity as the ECB and the European Commission finalize the regulatory proposal and implementation phase, [SPEAKER MARCO TRONCHETTI PROVERA:] Okay. So that's the way we see it at this point. With this, I will basically pass it to Jose to tell you. Speaker 301:05:02Hello, Andrea. Brazil interest rate sensitivity is €150,000,000 to a drop of 100 basis points, all things being equal. Tax rate. The in terms of a structural tax rate for the group going forward, I think using 30% is the right number. This year is going to be a bit lower because of the tax benefits on EV in the U. Speaker 301:05:28S. [SPEAKER MARCO TRONCHETTI PROVERA:] And then organic capital, well, the higher the profitability, obviously, the higher the organic capital generation. We don't expect Any significant regulatory charges other than the ones we mentioned and obviously always subject to Available for sale impacts, etcetera. But we don't see any significant inorganic [SPEAKER CARLOS GOMES DA SILVA:] Or extraordinary charges to our capital buildup. So you're right. Speaker 301:06:01I mean, the higher The profitability, the better. We also have a very strong focus on asset rotation. We have started a team that is going to be looking at ways of optimizing Risk weighted assets across the group. In the 1st 9 months of this year, we have already rotated the equivalent to around 15 To $18,000,000,000 in risk weighted assets, we think we can do more or less $30,000,000,000 or close to $30,000,000,000 $25,000,000 to $30,000,000,000 This year and that will be the focus going forward. The focus will be to rotate the balance sheet because we might not be the best tenors Of some of the assets that we have in our balance sheet, so on our balance sheet. Speaker 301:06:49So the focus going forward is going to be The optimizing risk weighted asset consumption and maximizing profitability. So you're right that We would expect the capital buildup to accelerate in the coming quarters. Speaker 401:07:15Next question from Pablo de Ratorio Cuevas from RBC. Please go ahead. Speaker 1401:07:22Hi, and thanks for taking my question. I had a question on credit cards in Brazil. Could you please provide us an update on the Ongoing negotiations there between the banking sector and the Central Bank regarding the new limits on installment and revolving credit card lending in the country? And if possible, could you please give us any indication of the contribution to Brazilian NII of these types of lending? And any estimates that you can give us on the potential P and L impact of the new measures announced? Speaker 1401:07:54I guess, besides the negative impact to NII, Are the measures also likely to impact fee income from lower transactionality? And are there any offsets there, like lower Speaker 101:08:17[SPEAKER CARLOS GOMES DA SILVA:] Thank you, Pablo. Jose will tell you basically about the situation in Brazil. Speaker 301:08:21Again, these are ongoing negotiations. I just already referred to interest on capital. Here again, the focus is more on corporates than financials. Obviously, there might be an effect on banks, but that's not the main focus. But in our case, it would have a relatively minor impact If it was approved as it has been proposed, but again, we think that will change. Speaker 301:08:46Credit cards. The 90 day period for self regulation [SPEAKER CARLOS GOMES DA SILVA:] It's already counting and it's finalizing by year end. We do not expect an agreement here, so probably Basen, the Bankers Association in Brazil Sorry, the Central Bank in Brazil will have to regulate. There is a not minor possibility that We will go to a model in which total interest paid by the customer is capped to total principal, which is called the U. K. Speaker 301:09:14Model. Again, Santander and Fabre Banc, the Bankers Association are already working with the Central Bank of Brazil to try to find A best solution. It's very early to comment on the impact because this type of regulation could have an impact on NII, But there might be ways of offsetting this through commission income, etcetera, because there is a lot a significant rotation Of the balances in Brazil. So again, working on all of these, very early to put numbers to these changes. Operator01:10:00Thank you. Can we have the next question please? Speaker 401:10:05Next question from Carlos Peixoto from Caixabank BPI. Please go ahead. Speaker 1501:10:13Yes. Hi, good morning. Carlos Rosas from CaixaBank. A couple of questions from my side as well and a few follow-up. So on NII, a minor detail but or in a minor geography, but in Portugal you have a 40% quarter on quarter increase in NII this quarter. Speaker 1501:10:35I see that the improvement in customer spread is actually Lower than in the previous quarter. And you do have an increase in the ALCO portfolio. But in any case, I was trying to see if you could have some color on the rationale On what caused this evolution and also what should we expect in coming quarters? And then on the UK and NII as well, I'm sorry if I missed it, but I was wondering, Do you expect I believe that previously you were talking about high single digit increase in NII in the UK For this year, you expect that to be the case still? And how do you see it evolving into next year? Speaker 1501:11:17Thank you very much. Speaker 101:11:25Okay. Thank you, Carlos. NII, I mean, as you said, [SPEAKER IGNACIO CUENCA ARAMBARRI:] Grew very strongly in Portugal, no? It's been helping us out basically because of the repricing of the portfolio, the rates [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] We're going. And I believe that it will continue a good trend towards the end of the year if rates go up a little bit more in Europe, Okay. Speaker 101:11:46So that will help out and then we'll stabilize. And that's my view because we see that the rates will stabilize at some time and we do see More growth in that sense. So NII should stabilize in Portugal, okay? In terms of the U. K, I explained you [SPEAKER CARLOS GOMES DA SILVA:] Quite well exactly what's going on. Speaker 301:12:06If I may before you go, just to give some more color on Portugal. When we look at yield on loans, In the Q4 of last year, yield on loans in Portugal was 2.4%, 3.3% in the 1st quarter, 4% in the 2nd, 4.6 So the yield on loans basically increasing almost at the same rate every quarter this year. Yield on deposits, 4 basis points, 14%, 26%, 38%, also more or less growing at the same pace. So 1 quarter, there's obviously seasonality, balances, number of days. All of this may explain the differences. Speaker 301:12:45[SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] But again, when you look at the trends, the trends in Portugal are very consistent. I would expect, as Hector said, obviously, There is a limit to the repricing of assets in mortgages in Portugal, contrary to Spain, are linked to the 6 month year LIBOR, not the 12 month year LIBOR in Spain. So the flattening out on the asset side in Portugal is going to happen a bit faster than in Spain. But again, the cost of deposits in Portugal is really, really low, and we don't see any competition there. So we remain constructive in the [SPEAKER JOSE MARIA ALVAREZ PALLETE:] So we remain constructive in the next few quarters in Portugal. Speaker 101:13:17Thank you, Jose. Very quickly on the U. K, Carlos. I mean, as I said, basically, I mean, we continue to put profitability ahead of market share, okay? And we have lower risk appetite given the dynamics in that market And we combine that and we would like to combine that with our good performance. Speaker 101:13:36Well, that basically could lead to a NIM expansion. [SPEAKER MARCO TRONCHETTI PROVERA:] But answering your question, I expect 2023 with a high single digit growth on and on higher rates management of deposit cost, Well, we assume the lower volumes that we have, okay? And that's basically the outlook that we have For the U. K. At this point, I don't know, Jose, if you'd like to complement, but I think with that, I answer your question. Speaker 401:14:13Next question from Britta Smith from Autonomous. Speaker 901:14:21My questions. The first one will be on the NII in Spain. The customer spread widened and you've also increased the ALCO portfolio, But the NIM was flat. So maybe you can explain what's happened there and also give us an update on the ALCO portfolio. And the second one will be on Chile. Speaker 901:14:39We've seen a big decline in NII here. I think the business has guided to a big decline in profits this year. But what do you think is the outlook there for this year? And also When will the NII improve in 2024? Thanks. Speaker 101:14:53Thank you, Britta. I will start basically give you The overall view and then Jose can give you a little bit more of details on both, okay? I mean, Spain, as you say, It's one of the countries that has benefited the most from the higher rates, okay? And we continue to see, as I said, a strong growth From clients, okay? We have 651,000 new customers, net new customers in the last 12 months, okay? Speaker 101:15:20We see also a strong contribution from the global businesses, okay? Wealth Management is increasing 84% year on year CIB 11%. I'm talking about PAT. And CIB is also achieving a substantial growth and net margin growth mid teens, Maintaining superior profitability levels, okay? So you're going to see that. Speaker 101:15:40We expect double digit NII growth in 2023, okay? And [SPEAKER IGNACIO CUENCA ARAMBARRI:] In terms we see very factors to consider. We see, as Jos explained you in detail, assets repricing at least During the first half of twenty twenty four, okay, clients continue to grow and betas will be key in this particular issue. We see No meaningful deposit movements in Spain in reaction to prevailing rates. Yes, our deposit base is extremely atomized. Speaker 101:16:1080% of our deposit base Have an average balance of €20,000 which basically contributes to the stability. Also, it's very important to take into account That the one transformation I explained is going through in Spain as well and we're very focused on product simplification. As I said, We're reducing 21% the product portfolio. We're doing a process of optimization there, okay? But I see that Exactly, that's the trend that is going to have, exactly as Jose basically detailed. Speaker 101:16:39I don't know, Jose, if you would like to complement, but you already gave a lot of detail. Speaker 301:16:42Yes, Britta. Let me tell you, Yield on loans, this is the same explanation that we have for Portugal. Quarter on quarter, It basically has to do with many, many probably many small things. But when you look at yield on loans in Spain, From the Q4 of last year, a 2.5%, 1st quarter, 3.3% 2nd quarter, 3.8% 4th quarter, 4.3%. So very much Almost on a straight line increase. Speaker 301:17:10And in the case of deposits, also the same, 22 basis points, 53%, 72%, 19%, in In the last couple of quarters, 2018, 19 basis points increase, so very much flat. So the point here is that We still have a substantial part of our balance sheet in Spain that will reprice up in the first half of next year. I just used the figure for mortgages, it's €77,000,000,000 and around 60% reprices in the first half. So I think the yield on loans We'll continue although the rates interest rates in Spain might stay or in Europe might stay flat, The repricing of assets in Spain will continue for at least the first half of next year. And in terms of the pressure on the cost of deposits, Again, most of institutional deposits, corporate investment banking deposits have already repriced. Speaker 301:18:02So the question is to what extent The cash balances in the current accounts will move to time deposits. To what extent customers have excess liquidity in their current accounts To be put aside for time deposits, and we think that is a limited it's a very limited amount. So we see Not a lot of pressure on that particular part of the business for increased cost of deposits. In Chile, In Chile, we have 2 balance sheets or 2 sensitivities to the balance sheet. 1 is to rates and the other one is to inflation. Speaker 301:18:36Obviously, the relative movements of inflation and rates is what explains what we've seen. So we have seen already inflation going down, rates going down Slower. So as inflation continues to go down and rates follow, we will see the reversal. So we see NII in Brazil actually expanding, Again, gaining momentum towards the second half of next year, but expanding substantially in the second half of next year relative to the second half of this year Because again, the relative movement that we have between inflation, which is the U. S, and rates. Operator01:19:12Thank you. Can we have the next question please? Speaker 401:19:17Next question from Hugo Groot from KBW. Please go ahead. Speaker 1601:19:24Hi, thanks for the time. Hugo from KBW. Just a couple of Mexico NII, the growth Q on Q has been quite strong. I guess I'm not going to ask you why it's been stronger than expected, but I wonder if you could give guidance on for the full year, what kind of NII growth you expect in euros? And then finally on Argentina, quite volatile and we have elections soon. Speaker 1601:19:50So I was wondering if you can give What do you expect any impact from the elections, but also if you could give guidance on the earnings for this year and the next? Thank you. Speaker 201:20:00[SPEAKER JEAN FRANCOIS VAN BOXMEER:] Speaker 101:20:02Thank you. Okay. Mexico, as you have seen, has been had a strong growth in NII. [SPEAKER IGNACIO CUENCA ARAMBARRI:] It's a combination of many things. First of all, of the rates increase, but most of that is basically because of the change of the mix that we have performed in the country, Okay. Speaker 101:20:18We saw an opportunity of basically switching a little bit of the portfolio into credit cards [SPEAKER Speaker 301:20:27CARLOS ALBERTO PEREZ DE SOLAY:] And unsecured Speaker 1101:20:28loans and payroll loans to Speaker 101:20:28individuals, so to have a much better structured mix than we used to have before, okay? [SPEAKER Speaker 201:20:36CARLOS ALBERTO PEREZ DE SOLAY:] So Mexico is helped out Speaker 101:20:37by the rates, but also by the change of the mix of the portfolio, all right? So it's quite important to see that. We see that Mexico will continue to have a really good trend. I mean, Mexico, as you have seen, has grown pretty well, pretty nicely Over the past few months and I believe it's going to grow strongly also on 2024, okay? I think to understand exactly how rates are going to perform, and that's going to depend a little bit on what happens in the U. Speaker 101:21:05S, all right? [SPEAKER MARCO TRONCHETTI PROVERA:] Both I see that if rates continue to be stable and the economy performs well, I believe that Mexico Should develop very good on 2024 and continue to have very good growth on NII, okay? In terms of Argentina, as you have seen, We have a, I would say, complicated environment, to say the least, about what's going on. We really [SPEAKER CARLOS GOMES DA SILVA:] And I wouldn't like to basically make a prediction of what could happen, but looks at may things may stay as they are. We have, as you know, a potential difference between the in the exchange rate between the official exchange rate and what's happening in the black market. Speaker 101:21:53So in that sense, let's see how it evolves and how the government would like basically to land Speaker 201:22:03[SPEAKER CARLOS ALBERTO PEREZ Speaker 301:22:05DE SOLAY:] The just one final comment The way we've managed Argentina is to hedge is trying to hedge, obviously, against inflation And hedging our investment against inflation. And that will continue to be the key element. Obviously, there is a big difference between Official exchange rates and unofficial exchange rates, we are aware of that. We are aware of the impact that the devaluation could have On our books, so we are managing that to minimize the impact if that was to happen. And obviously, again, the key is to preserve The value of our investment in Brazil, but basically by managing and investing inflation risk. Operator01:22:53Thank you very much. Can we have the next question please? Speaker 401:22:58Next question from Fernando Hilde Santibanes Speaker 1701:23:09First one on Digital Consumer Bank. I see return on tangible talk at 11%, still a bit far from the target of 15% Then you have for the plan. Can you please comment the outlook for 2024, please? This is the first one, Stefan, would be About the ALCO portfolio, I see an increase of about SEK 10,000,000,000 in the quarter. Can you please refresh the strategy and the level of unrealized losses you have in the portfolio? Speaker 1701:23:34And finally, on Poland, If you can please comment on the outlook for the extension on the mortgage holidays, please. Thank you very much. Speaker 301:23:43So let me start with Poland. The proposal comes from the current Government, we need we're not we are going to have a new government, and this will have to go to Parliament. So Very early stages of this proposal, and I am almost 100% sure that some other form of proposal, if any, will be Conducted because, again, this is a proposal of the existing government, not the upcoming government. The ALCO sorry, also Britt asked about this and I forgot. We have more or less 27,000,000, almost 30,000,000,000 Of Falko in Spain at an average yield of around 3.4%. Speaker 301:24:31We expect to end the year at around €30,000,000,000 We might increase the ALCO a little bit more next year, obviously taking advantage Of the higher yields. So depending on how you measure the profitability of this, if you measure this against Average cost of deposits are against the marginal funding cost, you have different profitability. But obviously, this is going to add Significant push to the profitability of the group next year. DCB, I don't know if you want to comment on DCB and the outlook for the business? Speaker 101:25:09Yes. I mean, on ECB, there has been a particular Change in the business in this year, no? In ECB, in particular, there is one very important. We had really good growth in terms of loans, But the majority of those loans are the vast majority is basically a stock financing, okay, given the dynamics That the auto market has had over the past few months. First of all, there was not enough production, then the production started. Speaker 101:25:38And now basically, we are financing a huge amount of the car dealerships. We expect basically to Start that the dealerships start moving that inventory out and that basically will produce More the normal auto loans and then will give us the normal NII that we are accustomed to At this point, okay. So that's basically the way we believe that this is going to evolve. It is important to acknowledge that also We have been able to finance a lot of this portfolio with our own [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] Deposit instead of going that much to wholesale. And also, you're going to see a dynamic of what Jose was telling you about Of selling a lot of these portfolios out into the market once we basically start out giving out loans direct to individuals, okay? Speaker 101:26:33[SPEAKER IGNACIO CUENCA ARAMBARRI:] So we believe that the outlook would be good. It's important to see also how the economy evolves, mainly in Europe, [SPEAKER CARLOS GOMES DA SILVA:] And that will also depend on how fast the inventories moved. Speaker 301:26:47Yes, one final comment here. Although we have a neutral position into rates In DCB, obviously, the higher the rates, the more difficult the business is, particularly when rates start going up. So once rates stabilize, The business also stabilizes and increases the profitability. The difficult in managing DCB is when rates actually go up Because although we do not have sensitivity to that movement, obviously, the customers do not react Well to that. So that one point I wanted to make. Speaker 301:27:19The other point is on cost of risk. We would expect the cost Risk in DCB to gradually trend towards the normalized level of around 50 basis points A year, taking into account that this will depend on Asset sales, securitizations, etcetera. So our aim is to try to minimize that, like Hector was saying, by managing The assets that we have on our books. Operator01:27:56Thank you. Can we have the last question please? Speaker 401:28:01Last question from Ignacio Ferrezo from UBS. Please go ahead. Speaker 1801:28:07Hi, good morning. I've got 3 follow ups. First one is on NII in Brazil. I mean, are you sticking to the guidance you gave in Q2 that Q4 will be better than Q3? And if you can give a little bit of color in terms of Pattern of NII expansion next year, should we be expecting like a linear increase through the year? Speaker 1801:28:28Or you're going to have some degree of seasonality At some point. The second one is on the U. S. I'm sorry if you have mentioned that already, but one has driven the 13 percentage point decline of the coverage in the quarter in the unit. And the third one is on capital return, giving you comments around Accelerated capital generation as profitability goes up and mindful of Basel IV, but do you see any chances of topping up your capital or increasing your shareholder return in 2024? Speaker 101:28:59Thank you. Look Ignacio, in terms of NII in Brazil, I think it's important. I mean, I will reiterate, 1st of all, as I have seen, the worst of the NII is behind us. We continue expecting an improvement both In NIM and NII in the coming quarters, okay? Rates, as Jose explained you, have started Curve down, I mean, 100 basis points in the Q3 2023. Speaker 101:29:27Our numbers basically tell us that maybe [SPEAKER CARLOS GOMES DA SILVA:] They will come down towards the end of the year to 11.75%. So That basically tells you, reflecting the Q2 declining rates, post credit activity increasing plus market related NII no longer a drag, NII improvements. So that basically tells you that we yes, we believe that the second sorry, that the 4th quarter is going to be better than the 3rd, okay? In terms of what do we see in the future is exactly as Jos explained you is that we see a trend going upwards Towards more towards the second half of the year, next year, okay? And that's the way we see it is we want to help out If rates continue to come down and volumes continue to go up, well, that's exactly the beauty of the diversification model that we have at this point, all right? Speaker 101:30:22In terms of the U. S. Coverage, okay, It's basically, I mean, the normal seasonality that we have discussed, okay? And we have an update in loan to values include the current value of the cars, Okay. And in addition, on the quarters, we have CRE charges due to the downgrade rating of several companies in the sector and fintech charges due to Originations in that sense, but I see that this will normalize towards the beginning of next year as I said, okay. Speaker 101:30:57So in that sense, I don't see a problem that is also there was an increase in provisions mainly, As I said, I mean, the LTV and the Stage 3 balance with the GST remediation, but other than that, I think it's quite what it was quite normal. Cost of risk, as I said, is 1.77%, okay, and is below the 200 basis points that we indicated As guidance for the year, our total coverage ratio is above the total loan portfolio Speaker 201:31:34[SPEAKER JOSE MARIA ALVAREZ PALLETE:] It's flat year on year, EUR 2.7 billion. Speaker 101:31:36I don't know if that answers your questions. And in terms of the capital return, please, Jose. Speaker 301:31:40[SPEAKER JOSE MARIA ALVAREZ PALLETE:] No, I think that's For the Board to decide. So for this year, the policy has been decided. And that's for the Board to decide, obviously. Operator01:31:55Thank you. I believe we have no further questions. So thank you very much, everybody, for your time. As always, the Investor Relations team remains at your disposal for any and all questions that you may have. Thank you. Operator01:32:08Bye bye.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallBanco Santander Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckReport Banco Santander Earnings HeadlinesSantander to offload 49% stake in Polish business to Erste for €7bnMay 6 at 4:42 PM | msn.comStockNews.com Downgrades Banco Santander (NYSE:SAN) to HoldMay 6 at 3:13 AM | americanbankingnews.comUrgent News from my Oceanfront Estate Near Mar-a-LagoFor 40 years, I've had a front-row seat to history's greatest wealth creation events. I spotted Microsoft at just 68 cents per share. I recommended Amazon when most dismissed it as "just an online bookstore." I identified Google before most analysts even understood what a search engine was.May 6, 2025 | InvestorPlace (Ad)Is Banco Santander (SAN) The Best Performing Large Cap Stock So Far in 2025?May 5 at 6:13 PM | insidermonkey.comBanco Santander sells 49% of its Polish subsidiary to Erste Bank for almost 7,000 million eurosMay 5 at 4:12 PM | msn.comSantander Sells Bulk of Polish Banking Business for $7.9 BillionMay 5 at 11:48 AM | pymnts.comSee More Banco Santander Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Banco Santander? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Banco Santander and other key companies, straight to your email. Email Address About Banco SantanderBanco Santander (NYSE:SAN) provides various financial services worldwide. The company operates through Retail Banking, Santander Corporate & Investment Banking, Wealth Management & Insurance, and PagoNxt segments. It offers demand and time deposits, mutual funds, and current and savings accounts; mortgages, consumer finance, loans, and various financing solutions; and project finance, debt capital markets, global transaction banking, and corporate finance services. The company also provides asset management and private banking services; and insurance products. In addition, it offers corporate and investment banking services; and digital payment solutions. Further, it offers online banking and financial services to retail, business, institutional, corporate, private banking and university customers and clients. The company was formerly known as Banco Santander Central Hispano SA and changed its name to Banco Santander, S.A. in February 2007. 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There are 19 speakers on the call. Operator00:00:00Good morning, everybody, and welcome to Banco Santander's conference call to discuss our financial results for the 1st 9 months of 2023. Just as a reminder, both the results report and presentation that we will be following today are available to you on our website. Let me just highlight that during the presentation, when we refer to global and network businesses, we are following the definition which was given during our Investor Day last February, as the new reporting and full management of the group through global businesses will begin in January 24. I am joined here today by our CEO, Mr. Hector Grisi and our CFO, Mr. Operator00:00:40Jose Garcia Cantera. Following their presentations, we will open the floor for any and all questions that you may have in the Q and A session. With this, I will hand over to Mr. Grisi. Hector, the floor is yours. Speaker 100:01:02Thank you, Begonia. Good morning, everyone, and thank you for joining us. Let me share with you what we will focus on today. First, I'll talk about our 9 months results in the context of how we are progressing with the strategy we outlined at our Investor Day. Jose will then review our financial performance in greater detail and then I'll conclude with a few closing remarks. Speaker 100:01:28As you can see, we had another strong quarter, demonstrating the strength and resilience Our unique business model even in times of market volatility as well as a solid execution of our strategy. We delivered record profit of EUR 2,900,000,000 that's an increase of 20% compared with Q3 in 2022. That's 20 6% in constant euros. Profit for the 1st 9 months of 2023 was €8,100,000,000 up 13% in constant euros, Driven by strong customer revenue growth. Revenue increased by double digit year on year, supported by all global businesses and all our regions. Speaker 100:02:10Commercial activity remains solid. We added 9,000,000 new customers in the last 12 months, bringing the total to 166,000,000. We continue to advance towards a simpler, more integrated model through our ONE transformation, which is leading to efficiency improvements and growth in profitability. As a result, our efficiency ratio improved 1.5 percentage points year on year to 44. Our return on tangible equity rose 126 basis points year on year to nearly 15%, While our earnings per share improved by 17% year on year, supported by profit growth and share buybacks. Speaker 100:02:54We further strengthened our balance sheet generating capital in the quarter even after deducting the share buyback underway And liquidity remains at comfortable levels and credit quality is quite strong. All of this led to strong shareholder value creation and attractive remuneration. TNAV plus DPS grew 12% during the last 12 months, and we have increased the cash dividend per share by 39% year on year. Moving to the income statement. As always, We present growth rates in both in current and constant euros. Speaker 100:03:33Profit increases strongly continuing the positive trends of previous quarters, Supported by, 1st of all, strong top line performance with growth in all our global businesses. We have improved efficiency as cost increased well below revenue, reflecting our transformation efforts. Double digit growth in net operating income to more than $24,000,000,000 normalization of loan loss provisions in line with our expectations. And as I mentioned in the previous slide, these trends resulted in our highest quarterly profit on record, 9% [SPEAKER IGNACIO CUENCA ARAMBARRI:] Above that of Q2 2023. Jose will go now into more detail on these points later. Speaker 100:04:19These results maintained us on track to achieve our 2023 targets, targets That we reiterate. First of all, good business dynamics led to double digit revenue growth. Our efficiency ratio improved and remains at the lower End of our target range even with investments in 1 transformation. A strong balance sheet with cost of risk normalizing as expected And capital ahead of target with CET1 improving quarter on quarter. Our RoTE is close to 15% And should comfortably reach our target at year end. Speaker 100:05:00Looking closer at capital and value creation, our CET1 ratio has grown year to date from 12% to 12.3%, Backed by strong organic capital generation after investing in profitable growth, absorbing regulatory impacts and remunerating our shareholders According to our dividend policy, we continue to grow our shareholder value creation, which was up 12% In the 1st 9 months of the year. And we're increasing our shareholder remuneration with payout up to 50%. In September, the Board of Directors approved an interim distribution against our first half results, which is being executed as follows: A cash dividend of €0.081 per share to be paid in November, 39% higher than the equivalent in 2022 A share buyback program of up to €1,300,000,000 that is currently underway. Since 2021 And after completing the current program, Santander will have bought back 9% of its outstanding shares Buybacks through share buybacks. We are Progressing in our new phase of value creation, transforming the bank in the right way by changing our model to improve both cost and revenue. Speaker 100:06:31One transformation, which implies creating a common operating platform and technology For our retail and commercial business across all of our geographies, we lead To improve customer service, efficiency and profitability. In simplification, we have reduced the number of products by 8% in 2023. That's almost 800 less products. In digitalization, we're making good progress with our digital self-service model, Increasing the availability of products and services in our digital channels and reducing the use of our contact centers by 16%. We have set up a fully digital end to end onboarding process in Mexico that takes just 6 minutes to complete. Speaker 100:07:20Since its launch in July, we have opened 36,000 new accounts. In the U. S, we have already captured around €114,000,000 in savings from transformation and simplification. As you can see on this slide, The initial efficiencies from 1 transformation and the impact of our active spread management in a context of higher interest rates Have already contributed 117 basis points in efficiency improvements. Our Global and Network businesses contribute to the group's profitability and have delivered 39 basis points in efficiency gains. Speaker 100:07:59For example, Multi Latinas and Multi Europeans. Initiatives to better serve our multinational corporates and SMEs through a regional coverage model Are growing at very high rates with revenue up by 50% in 2023 year on year. In Private Banking, we continue boosting collaboration with CIB and Corporates, which has generated over EUR 160,000,000 revenue this year Or 13%. In Brazil, we have acquired 117 new relationships That brought BRL 6,000,000,000 in net new money. In payments, Getnet already operates in 5 countries. Speaker 100:08:42We expect implementation in Chile in the next few months and in the U. K. In 2024. In auto, we continue to strengthen our relationships with global OEMs. Since January 2023, we have expanded 3 of our OEM partnerships to new countries. Speaker 100:09:01Finally, our global technology capabilities have already resulted in a 29 basis points improvement Inefficiency ratio. Our global approach to technology has allowed us to capture 125 €1,000,000 savings this year, €55,000,000 from the recent deployment of Gravity, €60,000,000 from the new global agreements with vendors and €9,000,000 From the implementation of new IT and ops shared services. Let's look at how one transformation is reflected in cost And operational efficiencies. Simplification is driving significant improvements in our cost and revenue per active customer. Process automation is enabling us to spend less time on operations in branches and turn this into a powerful sales and advisory channel. Speaker 100:10:00Since our Investor Day, we have reduced the number of operational FTEs per 1,000,000 customers by 5%. We are already deploying global platforms to improve customer experience, leverage economies of scale and spread best practices. We have implemented across the group proprietary back end gravity already deployed in 3 countries and CIB. This is delivering €55,000,000 in efficiencies in 2023, and we have executed €75,000,000,000 transactions this year alone, that's 10% Of the group's total, we're expanding our cards platform across the group, delivering real time digital processing capabilities to our banks And accelerating our business growth and will generate operational synergies of around €100,000,000 per year when it's fully deployed. Finally, we are being able to transfer the best in class products and processes from the country of origin to the rest of the group, which leads To a strong value creation. Speaker 100:11:08The contribution of our Global and Network businesses is clear. In CIB, we continue to grow strongly. Our global presence has allowed us to grow revenue by 21% year on year as we provide a one stop shop service to all our clients, Capturing cross order flows and making CIB products and services available to our Wealth, Retail and Commercial customers Across the group and vice versa. As a result, revenue from these two concepts, or net worth revenue, grew by 27% Year on year to €3,000,000,000 Wealth Management and Insurance grew revenue 22% year on year, well above target, Boosted by benefits of the Santander network effect. In Private Banking, a fundamental part of our value proposition It's that our customers can move and transact easily from one country to another. Speaker 100:12:02Today, customers have EUR 52,000,000,000 Of assets under management booked abroad, that's 12% higher than a year ago. Our payments business is growing strongly And faster than the market, our payments hub has become one of the largest processors of account to account payments in Europe. Spain, the U. K. And CIB are already processing a significant payment volume through Paconext, while we execute full migration Of all the group's 8 to 8 payments in the next 18 months. Speaker 100:12:36In Alto, we continue to prioritize profitability over market share growth In a context of rising interest rates, global auto revenue was affected by lower lease income in the U. S. And the new regulation in Germany. One transformation is now being extended across the group, And the increasing contribution from our global and network businesses are helping us to reach our 25 profitability targets across regions and businesses. Some geographies and businesses have benefited from rising rates, and they should continue to do so in 2024. Speaker 200:13:17[SPEAKER CARLOS GOMES Speaker 100:13:17DA SILVA:] As for those countries and the businesses that do not benefit from higher rates, they are already showing signs of improvement. This diversification, which is a clear competitive advantage, will lead to consistent profitable growth and value creation. The group's ROTE rose 126 basis points year on year to around 15%, as mentioned before. Jose will go now in more detail to the group's performance. Thank you, Jose. Speaker 300:13:48Thank you, Hector, and good morning, everyone. I will take you through the main lines of the P and L in more detail. Starting with revenue, there was strong growth driven by customer revenue again this quarter, Which made up more than 95% of total revenue and explained almost all the growth in the quarter. This was primarily supported by our retail business As we actively managed interest rate tailwinds in Europe and Mexico and due to the positive fee performance in Latin America. We delivered Double digit growth across most businesses, in particular our network businesses, which made up 38% of total group revenue. Speaker 300:14:27The only exception was auto, which was affected by lower leasing income in the U. S. Revenue at the corporate center Also improved by more than €500,000,000 year on year due to higher liquidity buffer remuneration and a lower impact from FX hedging. [SPEAKER IGNACIO CUENCA ARAMBARRI:] Most of our revenue growth came from NII, which continued its upward trend, increasing 7% in the quarter, Driven mostly by Europe and Mexico. We see upside potential for further growth in the coming quarters. Speaker 300:15:029 month 2023 was 16% higher year on year in constant euros on the back of positive sensitivity to rising rates [SPEAKER CARLOS GOMES DA SILVA:] Mainly in Europe and Mexico and volume growth in DCB, North America and South America. In terms of profitability, we have improved Our net interest margin every quarter since the Q1 of 2021. Gains from credit yields outweigheded higher funding costs, Thanks to our disciplined deposit remuneration leading to a clear margin expansion. In Europe, we are strictly managing deposit costs, Especially in Spain and Portugal, where there is excess liquidity in the system and lower credit demand. The UK has a more competitive environment, But betas remain in line with our expectations. Speaker 300:15:49In South America, deposit rates are more directly linked To market interest rates, which results in negative sensitivity to raising rates. Therefore, as interest rates are starting to decline, we are seeing improved NII trends. In North America, in the U. S, beaters continued to increase, although in line with our expectations, While net interest margin in Mexico expanded. Going forward, in Europe, we expect further benefits From portfolio repricing in a constant in a context of stable interest rates or a slight increase, which we expect We'll more than outweigh potential cost of deposit growth at least in the first half of next year. Speaker 300:16:30At the same time, as I said, We expect to benefit from interest rate cuts in South America. Turning to fees. In an environment of As a result of subdued loan demand and weak consumer activity, our net fee income grew 9% compared to the 3rd Q2 6% year on year with good performance across regions and businesses. Retail Banking grew well, supported by a larger customer base on our tailored and targeted value propositions. Our global network businesses represented 42% of total group fees, Which with Corporate Investment Banking and PagoNEXT leading the way in terms of growth. Speaker 300:17:15Corporate Investment Banking is increasing its share of leading roles. Ampagonext continued to expand its businesses, increasing total payment volumes 24% year on year and transactions 32%. Wealth Management and Insurance was slightly up as customers moved to lower value added funds than bringing lower fees. However, we saw increased activity in both Private Banking and Santander Asset Management with 3 consecutive quarters of positive net sales. Auto performance increased year on year, driven by good performance in all our main markets. Speaker 300:17:53In terms of costs, savings from One Transformation initiatives, which will become more evident in the coming quarters, are already offsetting our investments in tech And digitalization, group costs declined 0.5% real terms. And driving down the transaction cost per active the transactional cost 6 percentage points with costs flat in real terms. In North America and DCB, cost increases slightly in real terms, reflecting investments to accelerate transformation. Additionally, costs were also slightly affected by some perimeter effects, such as the incorporation of APS in the U. S. Speaker 300:18:39And MCE Bank acquisition and new Stellantis agreement in DCB. As a result, group efficiency remains at the bottom end of our target range, where we expect it to stay for the rest of the year. Credit quality remains robust across our footprint And in line or actually slightly better than our expectations, which is supported by strong labor markets and resilience in used car prices in the U. S. The NPL ratio was stable and in line with expected levels, and we remain comfortably on track to meet our 2023 cost of risk target Of less than 1.2%. Speaker 300:19:18Spain continues to perform well with a 12 month cost of risk down 9 basis points year on year, Supported by the quality of the loan book and resilient economic conditions. In other units such as the UK, Portugal and the Digital Consumer Bank, The cost of risk is normalizing from very low levels, and we expect it to remain below or in line with through the cycle averages. Mexico is also increasing, although it remains at comfortable levels, mainly due to a change in mix towards unsecured loans, In line with our strategy to improve profitability. Normalization continues in the U. S, in line with expectations. Speaker 300:19:57As we mentioned last quarter, cost of risk in Brazil Seems to have reached a turning point. The 12 month cost of risk decreased for the Q2 in a row, and the NPL ratio improved 28 basis points in the quarter, reflecting the improving macro conditions and our focus on more secured and high rated customers. To close with our balance sheet structure, as we have discussed in previous presentations, our credit portfolio is well diversified by segment, product and country. Our balance sheet is low risk. The portfolio is highly secured with quality collateral and has low loan to values average loan to values. Speaker 300:20:36Loans decreased 2% year on year as a consequence of higher interest rates, reducing credit demand and driving early repayments, Especially evident in Europe and especially evident within Europe in mortgages. Positive dynamics continued in North America, South America and ECB. On the other hand, deposits continued to grow well, up 4% year on year and 2% in the quarter as deposit inflows more than offset mortgage prepayments. Growth in the year was concentrated mainly in time deposits as customers seek higher rates. Our deposit base is diversified and highly stable. Speaker 300:21:14Using LCR criteria, 75 percent of our deposits are transactional, which are stickier and a high proportion of our deposits from individuals Are covered by deposit guarantee schemes. Mutual funds rose 11% with broad based growth across all countries, except the U. S, following a year of instability in 2022. Our fully diluted capital ratio improved to 12.3%, But by strong organic generation of 45 basis points in a quarter which included 33 basis point charge in shareholder remuneration, 21 Related to the latest program of share buybacks that we are currently executing and 12 basis points for the cash dividend accrual. We continue to focus on profitable growth opportunities, and this was reflected in a front book return on risk weighted assets of 2.7%, Up from 2.5% in the 1st 9 months of 2022, equivalent to a return on tangible equity above our current group return on tangible equity, Which will support profitability going forward. Speaker 300:22:21Additionally, we continue to increase balance sheet mobilization and the percentage of risk weighted assets With positive economic value added, progressing well towards our Investor Day target of 85 in 2025. Increased profitability will help us continue to build capital over the next few years. We are confident our fully loaded Capital ratio will remain above 12% even after taking into account the final implementation of Basel III in 2025 on a fully loaded basis. That's all from my side. Hector, over to you. Speaker 300:22:52Thank you. Speaker 100:22:54Thank you, Jose. To wrap up, these are the messages I will leave with you. Q3 was another strong quarter with customer and double digit revenue growth Supported by all regions and businesses. We are accelerating one transformation towards a simpler and more integrated model, Which is extracting value from our Global and Network businesses, driving efficiency gains and profitable growth. We have strengthened our balance sheet and increased Our CET1, while credit quality remains strong, in line with our expectations. Speaker 100:23:32All of this contributes To double digit growth in shareholder value creation and increased remuneration. And we remain on track to meet our 2023 targets. The execution of our strategy, the progress we are making in our platforms and our local leadership makes us confident we can continue to grow And to increase profitability. We see further upside potential for NII growth from the portfolio repricing And potential interest rates hikes in Europe and positive outlook for the margins in South America. Efficiency, Already at the lower range of our 2023 target is expected to keep improving on revenue cost as we increasingly realize 1's transformation benefits. Speaker 100:24:19We expect the cost of risk to end the year better than target, and we expect it to remain at similar levels In 2024. At our Investor Day, we set a ROTE target of 15% to 17%. We expect to reach our ROTE above 15% by the year end and continue to improve significantly during 2024. And we see our fully loaded CET1 clearly above our 12% target even after the implementation of Basel III In January 2025. As a result, we expect to progress in our target of double digit shareholder value creation through the cycle, Further supported by our last step towards the full implementation of 1 Santander, which will enable us to fully capture our in market and global value. Speaker 100:25:11And now thank you. We would be happy to take your questions. Operator00:25:18Thank you, Hector. We're ready to start the Q and A session. Can we have the first question, please? Speaker 400:25:31We already have the first question from Francisco Rickel from Arantra Equities. Please go ahead. Speaker 500:25:40Yes. Thank you for Taking my questions. I want to focus on loan growth. In Spain, it has been particularly weak. It's down 10% year on year, the sector is minus 3%. Speaker 500:25:54I see that most of the fall is related to CIB, which is down over 20%, but SMEs and mortgages are also weak. If you can comment the gap with the sector, we know the month is weak, but you are Below the sector and then more broadly in other regions, I mean loans in the UK are also down 5% sector is up 1%, Brazil is up by just 3%. The sector is growing 9%. So if you can Elaborate whether you are prioritizing margins over volumes, if you are more prudent on risk taking at this point in the cycle. So loan growth in general and in Spain in particular? Speaker 500:26:34Thank you. Speaker 100:26:37Thank you, Francisco. Yes, basically, as you have said, loan growth has not been good in the All the year, I would say. Spain mainly, as you basically say, is also being affected by prepayments in some of the mortgages. If you see the portfolio of mortgages, we have seen I mean, normally, basically, we go down 3.5. This basically, we have had prepayments up to €6,500,000,000 so far this year. Speaker 100:27:08And you're right, SMEs and mortgages basically have been Not demanding credit as much. I believe people are being cautious in the way and trying to see how the economy evolves, even though [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] Employment has continued to be strong and demand continues to be strong. This is a fact and we have seen the clients basically being cautious. Nevertheless, if you see our portfolio in the rest of the countries, mainly Latin America, is continued to grow. There, we have been maintaining and Being very cautious in credit appetite, but also very focused on profitability. Speaker 100:27:50We're growing the portfolio in Latin America in a very good way, but in a profitable way. And also, you have seen that DCB has increased And has a substantial good development during the year, and we'll continue to see that over the next few months. [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] So all in all, we are 2% below in loans this year, but we foresee that once clients basically see that rates are starting To stabilize and the market basically has a more clear view of what's going on, I believe that credit will come back Little by little. I don't know, Jose, if you would like to Speaker 300:28:30just compliment. I have just one final comment. Risk weighted assets are down $2,000,000,000 in the quarter, That is exclusively due to FX. So if we look if we exclude FX impacts on risk weighted assets, risk weighted assets are actually flat in the quarter, Which is what matter most for profitability and capital. Operator00:28:55Thank you. Can we have the next question please? Speaker 400:29:01Next question from Antonio Reale from Bank of America. Please go ahead. Speaker 600:29:09It's Antonio from Bank of America. Two questions from me, please. The first one is on the profitability outlook and the second one on asset quality in the U. S. So starting with the first one, you've reiterated your guidance for the full year, which if I'm not mistaken implies a net profit of around €10,900,000,000 for this year. Speaker 600:29:27Can you confirm that's right? And how do you see profitability in 2024? It would be great if you could talk us through how you see the main units performing into next year, particularly Europe, Brazil and the U. S? My second question is with respect to asset quality in the U. Speaker 600:29:43S. There was a big uptick this quarter, and you've been talking about normalization in cost of risk. And now we've seen lower used car prices and higher delinquencies, but neither of them were Material changes. So my question is what's driving this? Can you talk a bit more about what you're seeing specifically on asset quality? Speaker 600:30:02And related to that, I see you've confirmed your 200 basis points cost of risk for this year. What do you expect this number to look like next year? Thank you. Speaker 200:30:12[SPEAKER IGNACIO CUENCA Speaker 100:30:13ARAMBARRI:] Yes. Thank you, Antonio. Okay. On profitability, as I said during the presentation, I rate the rate The 15% RoTE. So that basically gives you the numbers that you're looking for, okay? Speaker 100:30:24So in that sense, we're pretty comfortable on that. On 2024, as I basically said, we see also the portfolio repricing. So we see a strong First half of the year in Europe and then we see a strong second half of the year in Latin America When we see basically the dynamics changing and you have seen that and you've seen that in the numbers of this quarter when Basically, you have seen Latin America basically performing better, okay? So in that sense, that can give you a very good idea, and Jose will give you more details on that. [SPEAKER MARCO TRONCHETTI PROVERA:] In terms of asset quality in the U. Speaker 100:31:01S, and I've been saying all along that in the past few quarters, it's very important to understand that it's always seasonal. If you take a look of what happened last year in Q3, it was actually the same, and we expected that, and we told you so. [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] And what is important to tell you that it's actually better than we expected and also is not going to go beyond the 200 basis points, [SPEAKER CARLOS GOMES DA SILVA:] As you correctly appoint, in that sense also, we see that the portfolio is performing better in the sense that We see that people with 90 day delinquencies or above, when it used to happen is we used to repossess [SPEAKER CARLOS GOMES DA SILVA:] About more than 90% of those cars is basically performing much better, and we are repossessing between 60% 65% of those. [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] If the trade continues like that and used car prices in the U. S. Speaker 100:31:56Continue like that, we expect Better performance than we normally expect. It's important that you understand that we have a completely different mix today in the portfolio. The portfolio that we had pre COVID didn't have as much prime and near prime as we do today. Prime and near prime is at around 41% of the mix of the portfolio. So that basically tells you [SPEAKER JEAN FRANCOIS VAN BOXMEER:] That we expect the asset quality to maintain at good levels. Speaker 100:32:26And also, the U. S. Has been performing with a strong [SPEAKER JOSE MARIA ALVAREZ PALLETE:] Employment as well and the dynamic as well. So in that sense, I'm comfortable with the numbers we're giving you. Jose, please would like to complement on the profitability? Speaker 300:32:40Yes. Just one final comment on U. S. Asset quality. The cost of risk in 2019 was 2.85%. Speaker 300:32:49And Given the changes in the mix that Hector mentioned, we don't expect to reach that those levels at all. And we would expect Cost of risk in 2024 to be fairly flat, maybe slightly up compared to 2023 in the U. S. In terms of profitability, well, we have we still have negative sensitivity to rates in Latin America. So if rates start going down, We will see accelerated momentum in NII in Brazil, in particular, coupled with higher loan growth and Flat or slightly improving asset quality. Speaker 300:33:30So clearly, the profitability in South America sector mentioned is going to gain momentum Throughout the year, which with a much better second half relative to the first half. And in Europe, as he said, we still have A lot to reprice on the asset side. Just one example. In Spain, we have around €80,000,000,000 of mortgages. You know that they reprice around $112 every month. Speaker 300:33:53Well, in fact, we reprice 60% of the total in the first half relative to the second half. So in the first half of twenty twenty four, we will still reprice a big chunk of our mortgage portfolio in Spain up year on year As they come to repricing. So asset repricing, particularly in Spain And obviously, some beta pressures and the cost of deposit pressures with profitability still improving in the first half of the year. So when you look at the total year, we actually we remain constructive on profitability And profitability improving actually in 2024 relative to 2023. Speaker 400:34:45Next question from Sophie Peterstens from JPMorgan. Please go ahead. Speaker 700:34:51Yes. Hi. Here is Tati from JPMorgan. Just to follow-up On the previous question, so could you just remind us what the current deposit beta in Spain is And kind of how it moved in the quarter and also how you see the deposit beta moving in the other geographies, namely And then the second question would be around the U. S. Speaker 700:35:30Tax rate. It was very low this Quarter, how should we think about the U. S. Tax rate going forward? And what's kind of normalized run rate? Speaker 700:35:40And then if I may, Just if you could comment on any capital headwinds going forward? Thank you. Speaker 100:35:49Thank you, Sophie. And if Leon could you explain us a little bit the second question because we couldn't hear you well. First of all, on deposit betas, I mean, betas today in most geographies remain below the initial expectations that we had, okay? And in general terms, they're behaving rather rationally. And we expect pressure to mount in the coming months and the betas to increase. Speaker 100:36:11I mean, it's normal because So what's going on, okay? And the geographies we are present are showing a different behavior. Our CFO now give you a little bit further details on that. Speaker 300:36:23Yes. Sophie, in Spain, total beta is slightly over 20%, 22%, but if we exclude ex Corporate Investment Banking. Corporate Investment Banking is already almost fully priced. Ex Corporate Investment Banking is 13%. Remember that we have €153,000,000,000 of current accounts in Spain With very low volumes. Speaker 300:36:50So and the beta there is almost 0. We don't expect any significant change In the behavior in the market in the coming quarters. So we would expect the beat and Spain to gradually drift upwards, But very gradually, similar performance to what we have seen this year. In the U. K, beta is 35%. Speaker 300:37:13If we look at the EBITDA in the quarter, it's higher than that. It's around 50%. So here, we would expect higher gradually higher betas, But we are pricing assets also higher. The new mortgage pricing in the U. K. Speaker 300:37:26Today is around 5.7%. So This is going to help withstand the slightly higher betas that we expect next year. For the rest of the countries, Portugal at 9%, Poland 30%, And in the U. S, it's 32%, ex CBA, ex Corporate Investment Banking, is 31%, very much in line with expectation, not much to Comment on that. So bottom line is we would expect cost of deposits to gradually increase against Re pricing on the assets in some countries, particularly in Spain, also in the U. Speaker 300:38:01K, etcetera. Speaker 100:38:04Sophie, in terms of the tax rate in the U. S. Going forward, what I could tell you and we could basically contact you to give you more detail, I believe that we may improve it given that we are doing some leasing on electric vehicles and that basically could help us out in the tax rate that we have outstanding today, Okay. But to give you details, we later we could call you and give you exactly what's going on there. Speaker 300:38:31Your final question, capital headwinds. The only one is the only significant capital headwind we have is the final implementation of Basel III. Still some detailed rulings or regulations need to be written, but bottom line is the total fully loaded impact Would be around 50 or 55 basis points. The phasing impact, so the charge on January 1, 25, It's going to be between 15 to 20 basis points. So again, very much in line with previous expectations, maybe a touch better Than when we expected. Operator00:39:13Thank you, Sophie. Can we have the next question, please? Speaker 400:39:20Next question from Ignacio Largi from BNP Paribas. Please go ahead. Speaker 800:39:28Hi, good morning. Just have thanks for taking my questions and for the presentation. I have just two questions. The first one on Brazil. After the performance that we have seen this quarter where there has been growth, you were guiding before for a bit of an acceleration and you have been commenting into the Quarter results that we should expect better momentum in the second half. Speaker 800:39:50Did you see a moment To change your risk appetite, so we see an acceleration of growth also due to mix changes as we are seeing in Mexico. And what should we expect for 2024 from Brazil? And also, if Speaker 900:40:05you could share Speaker 500:40:06a bit of color on Speaker 800:40:08What has been the driver of cost growth in Spain in the quarter and whether we should expect some synergies coming from Santander In coming quarters in Spain or it's more restricted to Mexico and the U. S? Thank you. Speaker 100:40:29Thank you. In terms of what's going on in Brazil Ignacio, a couple of points. First of all, what you have been seeing is, as you remember, we changed a little bit the mix, okay? So we're changing a little bit that the cost of risk is helping us out, First of all, because our some of The positions that we took actually the credit loans that we gave are basically performing much better Than we expected and the mix also is helping us out because remember that the mix that we changed went a little bit into payrolls and to secure loans The mix has also changed and is getting better. We're also seeing that the market is performing much better in terms Of LLPs. Speaker 100:41:19So in that sense, we're open it a little bit. I mean, we're open to a little bit more or [SPEAKER CARLOS GOMES DA SILVA:] Speaker 300:41:28Of giving out Speaker 100:41:28loans in terms of going back a little bit to the credit card markets, we are performing very well. But our credit appetite is cautious nevertheless, [SPEAKER CARLOS GOMES DA SILVA:] And we expect Brazil basically to perform really well in that sense, okay? So you're going to see really growth in momentum also given That the rate is coming down and we expect the rates basically to continue coming down over the next few months. So This is a double combination in terms of how we're managing the portfolio and second, because of the way the rates are moving in Brazil. So in that sense, I believe it's going to be much better. Speaker 100:42:06In terms of the growth in cost in Spain, as you know, We have been implementing One Transformation, okay? So with the implementation of One Transformation, we're spending a little bit to transform a little bit some processes, Some things that we're doing and the way we're managing the bank in that sense. But you're going to see a much better outcome in the next few months Due to that fact, because we are as you know, we are simplification. We're doing simplification, dropping the number of products that we have. We are doing also automation of many different things, and we are pushing our branches basically to move more towards businesses that look at the incidents or problems. Speaker 100:42:45So all that transformation that we're making in the all the transformation that we're making It's the one that is pushing us a little bit to spend a little bit more, but it's going to be in control and we expect that to continue drop in the next few months. So in that sense, I feel confident that we're going to be able to do that, okay? So in terms of In Brazil, going back to just to that, just to tell you the second half is going to be much better than the first half of twenty twenty four, okay? As we continue to go on and we build up the portfolio, it's going to be performing much better, okay? I don't know, Jose, if you would like to complement. Speaker 300:43:28As I said, I think the sensitivity to rates gains momentum. So we have already started to see a slight change. Rates have dropped just 100 basis points to from 13.75 to 12.75. We expect another 100 basis point drop in the 3rd quarter sorry, in the 4th quarter, but we would expect Probably 200 to 250 dropped next year. So this accumulates. Speaker 300:43:55So when we look at year on year, 3rd quarter, Q4, we will see rates probably 400 basis points down. So clearly, the second half next Operator00:44:14Thank you. Can we have the next question please? Speaker 400:44:19Next question from Alvaro Serrano from Morgan Stanley. Please go ahead. Thank you. The next question comes from Sanchez Romero from Citi. Please go ahead. Speaker 1000:44:59Good morning. Thank you very much. My first question is on restructuring charges. So I understand your Profitability target is underlying. And should we expect any material restructuring charges associated with your new reporting structure? Speaker 1000:45:17The second question is your outlook on operating expenses in the U. S. You've gone on a hiring 3 of investment bankers recently. So what is the outlook for cost and how much revenue do you expect to generate as a result? And just quickly on your effective tax rate in Brazil for 2024 And what is your expectation regarding any potential changes on interest on capital? Speaker 1000:45:43Thank you. Speaker 100:45:45Thank you, Marta. No, we don't expect any restructuring charges at all because of the restructuring that we just did in the organization. The other way around. Actually, we are moving towards lowering the cost as much as possible in the organization, okay? This is exactly what we're doing. Speaker 100:46:04It's very important to understand exactly what one transformation means, which means exactly simplifying, 1st of all, okay, And simplifying the amount of products that we have significantly, okay. 2nd, basically, Automation of a lot of the processes, and this is mainly I'm talking about on the retail side, which is quite important, okay, which means, For example, transformation in countries like Portugal, where we have already gone through a good really good transformation, basically. Now 10% of the Things we do in a branch is basically operations and incidents and problems. 90% is taking care of the client. In other countries such as Mexico or Spain, it's 50% of that. Speaker 100:46:52So basically, this is what one transformation means, And this is what we're doing. So simplification, automation, then we're going to come in with the platforms. You have seen a little bit what we've been doing with the different platforms that we're deploying. For example, major acquiring that has been deployed already mostly in Latin America. You see the cost coming down and you see also that we are getting revenue on quota From our customers. Speaker 100:47:15So in that sense, it's very important that you understand where ONE transformation is and why are we doing this. 2nd, In terms of your second question was on operating expenses? Speaker 300:47:26In the U. S. Speaker 100:47:27In the U. S, okay, very important question. What we're doing in the U. S. Is just a complement of the rest of our CIB business, okay? Speaker 100:47:37[SPEAKER UNIDENTIFIED COMPANY REPRESENTATIVE:] What do I mean by a complement? We have become a very large player in CIB I mean, large That 94% of our of the business that we do there basically is client oriented, okay? It's very important to understand that It's just 6% is trading. So it's client flow, it's selling FX, it's selling plain vanilla derivatives, it's doing a lot of trade finance To our normal clients at midsize and SMEs clients. And this is basically the only piece that we needed is basically was to complement the U. Speaker 100:48:20S. This is not in any means to really beef up our presence in CIB in the U. S. This basically will complement the rest of our business and also will give us capabilities In 4 or 5 particular sectors that complement the rest of the business that we do in Latin America and Europe, in the U. S, Which, by the way, we were not making because we didn't have the capabilities. Speaker 100:48:42So it's not a huge thing, visavis the size of the group, But it's important that it's going to be an important revenue generator. And you're going to see that revenue, it's going to start to pick up in CIB Pretty fast given that because it's already a complement, as I was saying, of the rest of the business. Speaker 300:49:04Tax rate in Brazil next year, euros on sorry, taxes on own capital, that's been Proposed and discussed is not approved, and we are not sure that the final shape of that tax We'll be the one that was proposed. The Finance Minister Believes that they need to do a more detailed analysis on the impact of that because The main reason for that is to tax companies that are not paying taxes. The banks are paying already Lots of taxes. So I think we need to wait and see what the final shape and form of that tax will take, But by no means is a done deal and definitely not in the way that it was presented. Thank you, Marc. Operator00:50:00Thank you. Can we have the next question please? Speaker 400:50:05Next question from Carlos Covocatena from Societe Generale. Please go ahead. Speaker 1100:50:12Hi, good morning and thank you very much for the presentation. From a side, A quick question on revenue performance. You explained how NII has been the key driver of revenue Momentum, however, going back to the Capital Market Day, I remember that there was a way stronger emphasis on Fee income and non NII revenues, which seems to be underperforming a little bit our initial expectations. So Could you elaborate on that? Is that the market momentum has weakened, but you see that being recovered in the future? Speaker 1100:50:55Or simply that there's some you are running behind your initial plan? And second, when you talk about the cost of resumptionality in the U. S, could you explain a little bit better Why is that? I mean, why there is such a concentration in provisions in the Q3? It will be helpful to understand. Speaker 1100:51:18And lastly, on reporting changes, I don't know if you can share that already, but when you're talking about the regional and commercial new global business line, Could you explain if you plan to have also regional P and L and balance sheets For its subsidiary, which will be consistent with the consolidated global unit? Or we are not going to have that detail? Thank you very much. Speaker 100:51:51Thank you, Carlos. I mean, I think It's important to understand basically the dynamics in the market, no? If you see the fees, for example, in the 1st 9 months, we grew 6% year on year, okay. It's basically customer growth and the Global Network Business is basically helping out, mainly CIB and payments, Okay. It's important to say that global and network businesses now contribute to around 42% of the total fee income, okay? Speaker 100:52:21And by 2025, that would increase from 42% to 50%. So basically, it's according to our plan, okay? It's important also that risk appetite increase is changing the portfolio mix, okay? And volume growth and transactionality increase is going to help out, okay? And we see also, if and you're going to see that it's going to complement the revenue, exactly what you're asking. Speaker 100:52:45You're going to see a Strong CIB that is basically up 15% year on year. PagOnext is a payment side and merchant acquiring is up 12%. We have weaker Wealth Management that is around 1%, but it's market conditions because exactly what's happening in the market. The auto business It's generating 5% more across the board, okay? You see very good performance in Mexico and the U. Speaker 100:53:09S. And Europe is a little bit impacted By regulatory changes and retail, you're going to see growth of around 5% year on year because we had active customers coming in [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] That are helping us out, mainly 2,000,000 active customers that we didn't have, okay? So in that sense, what I'm telling you is that We see that fees are going to starting to come up, also helping out by what's the dynamics that we see In South America and Mexico mainly, okay? So in that sense, you're going to see that it's going to perform well. And also, as credit picks up, That's also going to help us in the fee revenue. Speaker 100:53:48That's basically what has been one of the ladders, the fee revenue, okay? The seasonality in the U. S. Has always been like that. I mean, that's basically the way People perform in this particular market, I mean, is a little different than it performs in Europe. Speaker 100:54:07And in that sense, it's always been marked in the 3rd and the Q4 and normally becomes a lot better when people get more money during Christmas and start to pay us back, etcetera. The dynamic that I basically explained, given that there is a very strong 2nd hard car market in the U. S. And also that people basically don't want to Refinanced the cards or don't see the availability of loans and cards for the next few months that basically shall help us Out and that's why you see better numbers and I don't see the cost of risk going beyond the 200 basis points. And Jose gave you a very good explanation of how was the level of the cost before and what is it today and we expect it to continue, okay? Speaker 100:54:55And also the change of mix is helping us out, [SPEAKER MARCO TRONCHETTI PROVERA:] Okay. So it's very important for you to understand that, but this is the way the market has been always and you can see it if you go All the years behind. In terms of the reporting changes, we're going to continue to basically Show the countries as a secondary segment, okay? So you will continue to have that information. I don't know, Jose, if I left anything out. Speaker 300:55:22[SPEAKER JEAN FRANCOIS VAN BOXMEER:] No, no, no. I think we will report as we manage the bank. So we will report these horizontal businesses as the primary segments, obviously. But we will continue, as Hector said, providing all the information from a country level upwards, so you will be able to see the country's performance Organized by these businesses and the global performance, organized by country. So you will be able to have both views at the same time. Speaker 300:55:49Thank you, Carlos. Speaker 400:55:59Next question from Alvaro Serrano from Morgan Stanley. Speaker 1200:56:04Hi, Sorry for earlier. A couple of questions. One is really a follow-up, and thanks very much for your steer on provisions For 2024, if I can sort of take advantage of given you opened that door, in the context of What we've seen in the U. S. Within that flat provision, what directionally or a bit of color on what How could we expect the U. Speaker 1200:56:33S. Evolve in 2024? And in particular, I took note of your Daeit, on repossessions, now €60,000,000 €65,000,000 it was €58,000,000 I think you could do that number earlier in the year. How quickly do you think the repossessions are going to go back to historical levels? Because presumably this is Savings, COVID savings and now you have student loans picking up. Speaker 1200:56:58Is that something we're going to see sort of going back to historical levels already in 2024? Or do you think it could take More time. Just want to understand how you're thinking about the U. S. Within that flat group context. Speaker 1200:57:11And the second, Hopefully, easier one is on the U. K. You've done pretty well considering some of your competitors in the U. K. Has In a bit of a car crash, can you maybe talk about the outlook there specifically for UK, given what we're seeing in the market, Pretty tough competition on deposits. Speaker 1200:57:32You had your own offering out in September, so maybe you got a bit more visibility now for Q4 and 2024. Thank you. Speaker 100:57:40Yes. Thank you, Alvaro. Actually, I was expecting your question on the U. S. So let me give you exactly what It's the important different dynamic that car has to student loans and different things. Speaker 100:57:53The car in the U. S. Is quite interesting. It's not as in Europe as in Latin America. Actually, people in Europe and Latin America pay first the mortgage And then the auto loan, etcetera. Speaker 100:58:07In the U. S, it's the other way around. The U. S, if you don't have a car, you don't have a mean to go to work Or to move around, I mean, you're completely isolated. So the behavior of the auto loans in the U. Speaker 100:58:22S. Is completely different To anything you see because of this particular issue. Without a car, you cannot work and you cannot generate money, okay? So that's exactly why the performance of the [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] Pollo has turned it in that way because people basically take a lot of care to that. And that's exactly why the behavior Of delinquencies basically kept performing that well. Speaker 100:58:43I mean, normally, if the economy complicates, you're going to see that number Of 60% to 60% to 63% maybe going up. Let's see how the U. S. Evolves and If we have a soft landing or not, that will all depend on that. Also, it's important to acknowledge that we are Changing the mix of the portfolio as we have said already, no. Speaker 100:59:07So that's quite important because we are much more concentrating with the funding that we have from our bank To be more in prime and in near prime. And even though we will continue to do So prime because it's a business that we know well and we manage pretty well in the terms of risk and the way, but we are trying to change a little bit the mix of the portfolio and also We are offloading some of that risk through asset sales, etcetera. So it's quite important to understand that we are very being very cautious about that I'm very cautious on the way we're managing cost sorry, cost of risk, okay? So I hope I answered your question correctly. And then on the UK, The U. Speaker 100:59:51K, as you have said, we have performed well. We'll end up having a really strong year, Okay. We are working really hard to follow a strong strategy in terms of cost. We are also, it's very important, advancing of 1 transformation. We believe there is a huge opportunity there Leading to probably and the U. Speaker 101:00:09K. Is leading probably to its best year in bottom line. But it's important that you see that there is an opportunity there In Transform It and decrease the cost that we have in that country. So I really do see the U. K. Speaker 101:00:22With a huge opportunity. I've been Spending a lot of my time there because I believe there is opportunities. NII has grown year on year 9.3%. It's driven by higher rates, as you know, and We have a really strong focus on managing spreads and profitability, okay? So you see that we have been lowering the portfolio that because we're very focused on that, [SPEAKER MARCO TRONCHETTI PROVERA:] Okay. Speaker 101:00:45You see that in Q3, I mean, we are as the rest of the market at 2.2 Both and we are offsetting the increased cost of the retail funding and slowdown of New Year regulations by Basically playing like that and also using a different mix of the portfolio and trying to see other opportunities, okay? It's important to tell you that we are putting profitability ahead of market share, okay? And we have lower risk appetite, as I told you. [SPEAKER IGNACIO CUENCA ARAMBARRI:] And we believe that we could have an EIM expansion by doing that. Operator01:01:22Thank you. Can we have the next question please? Speaker 401:01:26Next question from Andrea Filtri from Mediobanca. Please go ahead. Speaker 1301:01:33Yes, good morning. First question on if you can remind us of the Brazilian interest rate sensitivity. 2nd question is a follow-up on several questions from colleagues. If you can actually give us a concrete Indication of the structural tax rate in Brazil and in the U. S. Speaker 1301:01:56In light of the new Electric vehicles leasing that you're doing, is this a structural move or it's just a one off that we've seen? Then on capital, Given that you are confirming your 15% to 17% target with a 15% for this year, should we not see also A natural acceleration in the organic capital buildup that you should be able to generate. And finally, digital euro, What do you see as risks and opportunities from the digital year implementation? Have you budgeted the impact to your business model? Speaker 201:02:36[SPEAKER JOSE MARIA ALVAREZ PALLETE:] And can you share it with us? Speaker 101:02:39Thank you. Thank you, Andrea. Let me do the following thing. Let me I'll answer your question on the digital euro and then Jose will basically talk about the structural tax rates and the capital, okay? First of all, it's quite important to understand that the European Commission has published a proposal of regulation last June, okay, Which basically sets a framework and is a necessary condition for the digital euro to be launched, okay? Speaker 101:03:05[SPEAKER IGNACIO CUENCA ARAMBARRI:] They have publicly stated that discussions should not be rushed ahead of European elections in June 24. [SPEAKER MARCO TRONCHETTI PROVERA:] And they're saying that instead they were examined in a quiet and a slow way by the new commission and the new parliament. So we expect a long negotiation process to achieve a common agreement in that sense. In parallel, What we have seen is the ECB has just finalized investigation phase of the digital euro, as they said. The governing council published last week the results And they decided to initiate a 2 year preparation phase, as we have heard, basically focused on the actual implementation of it. Speaker 101:03:46It will evolve finalizing in the rule book and the selection selecting providers that could develop the infrastructure. This is quite important. And this phase will pave way to a potential future decision on issuing the digital euro or not, but we see that it's going to happen. [SPEAKER CARLOS ALBERTO PEREIRA DE OLIVEIRA:] And as the decision on the digital euro, I don't believe will not be taken before the regulatory proposal is approved. So I don't expect To its release before 2026, no? Speaker 101:04:17On this context, I mean, us as Banco Santander, we are aligned with the European authorities To design the European the digital euro, also develop the Pan European integrated payments market It's basically very important that we believe we generate value for consumers, companies and the financial institutions. And it's also important to say We will continue to monitor the potential impact the digital euro may have on our banks in Europe and also It's important for us to have greater clarity as the ECB and the European Commission finalize the regulatory proposal and implementation phase, [SPEAKER MARCO TRONCHETTI PROVERA:] Okay. So that's the way we see it at this point. With this, I will basically pass it to Jose to tell you. Speaker 301:05:02Hello, Andrea. Brazil interest rate sensitivity is €150,000,000 to a drop of 100 basis points, all things being equal. Tax rate. The in terms of a structural tax rate for the group going forward, I think using 30% is the right number. This year is going to be a bit lower because of the tax benefits on EV in the U. Speaker 301:05:28S. [SPEAKER MARCO TRONCHETTI PROVERA:] And then organic capital, well, the higher the profitability, obviously, the higher the organic capital generation. We don't expect Any significant regulatory charges other than the ones we mentioned and obviously always subject to Available for sale impacts, etcetera. But we don't see any significant inorganic [SPEAKER CARLOS GOMES DA SILVA:] Or extraordinary charges to our capital buildup. So you're right. Speaker 301:06:01I mean, the higher The profitability, the better. We also have a very strong focus on asset rotation. We have started a team that is going to be looking at ways of optimizing Risk weighted assets across the group. In the 1st 9 months of this year, we have already rotated the equivalent to around 15 To $18,000,000,000 in risk weighted assets, we think we can do more or less $30,000,000,000 or close to $30,000,000,000 $25,000,000 to $30,000,000,000 This year and that will be the focus going forward. The focus will be to rotate the balance sheet because we might not be the best tenors Of some of the assets that we have in our balance sheet, so on our balance sheet. Speaker 301:06:49So the focus going forward is going to be The optimizing risk weighted asset consumption and maximizing profitability. So you're right that We would expect the capital buildup to accelerate in the coming quarters. Speaker 401:07:15Next question from Pablo de Ratorio Cuevas from RBC. Please go ahead. Speaker 1401:07:22Hi, and thanks for taking my question. I had a question on credit cards in Brazil. Could you please provide us an update on the Ongoing negotiations there between the banking sector and the Central Bank regarding the new limits on installment and revolving credit card lending in the country? And if possible, could you please give us any indication of the contribution to Brazilian NII of these types of lending? And any estimates that you can give us on the potential P and L impact of the new measures announced? Speaker 1401:07:54I guess, besides the negative impact to NII, Are the measures also likely to impact fee income from lower transactionality? And are there any offsets there, like lower Speaker 101:08:17[SPEAKER CARLOS GOMES DA SILVA:] Thank you, Pablo. Jose will tell you basically about the situation in Brazil. Speaker 301:08:21Again, these are ongoing negotiations. I just already referred to interest on capital. Here again, the focus is more on corporates than financials. Obviously, there might be an effect on banks, but that's not the main focus. But in our case, it would have a relatively minor impact If it was approved as it has been proposed, but again, we think that will change. Speaker 301:08:46Credit cards. The 90 day period for self regulation [SPEAKER CARLOS GOMES DA SILVA:] It's already counting and it's finalizing by year end. We do not expect an agreement here, so probably Basen, the Bankers Association in Brazil Sorry, the Central Bank in Brazil will have to regulate. There is a not minor possibility that We will go to a model in which total interest paid by the customer is capped to total principal, which is called the U. K. Speaker 301:09:14Model. Again, Santander and Fabre Banc, the Bankers Association are already working with the Central Bank of Brazil to try to find A best solution. It's very early to comment on the impact because this type of regulation could have an impact on NII, But there might be ways of offsetting this through commission income, etcetera, because there is a lot a significant rotation Of the balances in Brazil. So again, working on all of these, very early to put numbers to these changes. Operator01:10:00Thank you. Can we have the next question please? Speaker 401:10:05Next question from Carlos Peixoto from Caixabank BPI. Please go ahead. Speaker 1501:10:13Yes. Hi, good morning. Carlos Rosas from CaixaBank. A couple of questions from my side as well and a few follow-up. So on NII, a minor detail but or in a minor geography, but in Portugal you have a 40% quarter on quarter increase in NII this quarter. Speaker 1501:10:35I see that the improvement in customer spread is actually Lower than in the previous quarter. And you do have an increase in the ALCO portfolio. But in any case, I was trying to see if you could have some color on the rationale On what caused this evolution and also what should we expect in coming quarters? And then on the UK and NII as well, I'm sorry if I missed it, but I was wondering, Do you expect I believe that previously you were talking about high single digit increase in NII in the UK For this year, you expect that to be the case still? And how do you see it evolving into next year? Speaker 1501:11:17Thank you very much. Speaker 101:11:25Okay. Thank you, Carlos. NII, I mean, as you said, [SPEAKER IGNACIO CUENCA ARAMBARRI:] Grew very strongly in Portugal, no? It's been helping us out basically because of the repricing of the portfolio, the rates [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] We're going. And I believe that it will continue a good trend towards the end of the year if rates go up a little bit more in Europe, Okay. Speaker 101:11:46So that will help out and then we'll stabilize. And that's my view because we see that the rates will stabilize at some time and we do see More growth in that sense. So NII should stabilize in Portugal, okay? In terms of the U. K, I explained you [SPEAKER CARLOS GOMES DA SILVA:] Quite well exactly what's going on. Speaker 301:12:06If I may before you go, just to give some more color on Portugal. When we look at yield on loans, In the Q4 of last year, yield on loans in Portugal was 2.4%, 3.3% in the 1st quarter, 4% in the 2nd, 4.6 So the yield on loans basically increasing almost at the same rate every quarter this year. Yield on deposits, 4 basis points, 14%, 26%, 38%, also more or less growing at the same pace. So 1 quarter, there's obviously seasonality, balances, number of days. All of this may explain the differences. Speaker 301:12:45[SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] But again, when you look at the trends, the trends in Portugal are very consistent. I would expect, as Hector said, obviously, There is a limit to the repricing of assets in mortgages in Portugal, contrary to Spain, are linked to the 6 month year LIBOR, not the 12 month year LIBOR in Spain. So the flattening out on the asset side in Portugal is going to happen a bit faster than in Spain. But again, the cost of deposits in Portugal is really, really low, and we don't see any competition there. So we remain constructive in the [SPEAKER JOSE MARIA ALVAREZ PALLETE:] So we remain constructive in the next few quarters in Portugal. Speaker 101:13:17Thank you, Jose. Very quickly on the U. K, Carlos. I mean, as I said, basically, I mean, we continue to put profitability ahead of market share, okay? And we have lower risk appetite given the dynamics in that market And we combine that and we would like to combine that with our good performance. Speaker 101:13:36Well, that basically could lead to a NIM expansion. [SPEAKER MARCO TRONCHETTI PROVERA:] But answering your question, I expect 2023 with a high single digit growth on and on higher rates management of deposit cost, Well, we assume the lower volumes that we have, okay? And that's basically the outlook that we have For the U. K. At this point, I don't know, Jose, if you'd like to complement, but I think with that, I answer your question. Speaker 401:14:13Next question from Britta Smith from Autonomous. Speaker 901:14:21My questions. The first one will be on the NII in Spain. The customer spread widened and you've also increased the ALCO portfolio, But the NIM was flat. So maybe you can explain what's happened there and also give us an update on the ALCO portfolio. And the second one will be on Chile. Speaker 901:14:39We've seen a big decline in NII here. I think the business has guided to a big decline in profits this year. But what do you think is the outlook there for this year? And also When will the NII improve in 2024? Thanks. Speaker 101:14:53Thank you, Britta. I will start basically give you The overall view and then Jose can give you a little bit more of details on both, okay? I mean, Spain, as you say, It's one of the countries that has benefited the most from the higher rates, okay? And we continue to see, as I said, a strong growth From clients, okay? We have 651,000 new customers, net new customers in the last 12 months, okay? Speaker 101:15:20We see also a strong contribution from the global businesses, okay? Wealth Management is increasing 84% year on year CIB 11%. I'm talking about PAT. And CIB is also achieving a substantial growth and net margin growth mid teens, Maintaining superior profitability levels, okay? So you're going to see that. Speaker 101:15:40We expect double digit NII growth in 2023, okay? And [SPEAKER IGNACIO CUENCA ARAMBARRI:] In terms we see very factors to consider. We see, as Jos explained you in detail, assets repricing at least During the first half of twenty twenty four, okay, clients continue to grow and betas will be key in this particular issue. We see No meaningful deposit movements in Spain in reaction to prevailing rates. Yes, our deposit base is extremely atomized. Speaker 101:16:1080% of our deposit base Have an average balance of €20,000 which basically contributes to the stability. Also, it's very important to take into account That the one transformation I explained is going through in Spain as well and we're very focused on product simplification. As I said, We're reducing 21% the product portfolio. We're doing a process of optimization there, okay? But I see that Exactly, that's the trend that is going to have, exactly as Jose basically detailed. Speaker 101:16:39I don't know, Jose, if you would like to complement, but you already gave a lot of detail. Speaker 301:16:42Yes, Britta. Let me tell you, Yield on loans, this is the same explanation that we have for Portugal. Quarter on quarter, It basically has to do with many, many probably many small things. But when you look at yield on loans in Spain, From the Q4 of last year, a 2.5%, 1st quarter, 3.3% 2nd quarter, 3.8% 4th quarter, 4.3%. So very much Almost on a straight line increase. Speaker 301:17:10And in the case of deposits, also the same, 22 basis points, 53%, 72%, 19%, in In the last couple of quarters, 2018, 19 basis points increase, so very much flat. So the point here is that We still have a substantial part of our balance sheet in Spain that will reprice up in the first half of next year. I just used the figure for mortgages, it's €77,000,000,000 and around 60% reprices in the first half. So I think the yield on loans We'll continue although the rates interest rates in Spain might stay or in Europe might stay flat, The repricing of assets in Spain will continue for at least the first half of next year. And in terms of the pressure on the cost of deposits, Again, most of institutional deposits, corporate investment banking deposits have already repriced. Speaker 301:18:02So the question is to what extent The cash balances in the current accounts will move to time deposits. To what extent customers have excess liquidity in their current accounts To be put aside for time deposits, and we think that is a limited it's a very limited amount. So we see Not a lot of pressure on that particular part of the business for increased cost of deposits. In Chile, In Chile, we have 2 balance sheets or 2 sensitivities to the balance sheet. 1 is to rates and the other one is to inflation. Speaker 301:18:36Obviously, the relative movements of inflation and rates is what explains what we've seen. So we have seen already inflation going down, rates going down Slower. So as inflation continues to go down and rates follow, we will see the reversal. So we see NII in Brazil actually expanding, Again, gaining momentum towards the second half of next year, but expanding substantially in the second half of next year relative to the second half of this year Because again, the relative movement that we have between inflation, which is the U. S, and rates. Operator01:19:12Thank you. Can we have the next question please? Speaker 401:19:17Next question from Hugo Groot from KBW. Please go ahead. Speaker 1601:19:24Hi, thanks for the time. Hugo from KBW. Just a couple of Mexico NII, the growth Q on Q has been quite strong. I guess I'm not going to ask you why it's been stronger than expected, but I wonder if you could give guidance on for the full year, what kind of NII growth you expect in euros? And then finally on Argentina, quite volatile and we have elections soon. Speaker 1601:19:50So I was wondering if you can give What do you expect any impact from the elections, but also if you could give guidance on the earnings for this year and the next? Thank you. Speaker 201:20:00[SPEAKER JEAN FRANCOIS VAN BOXMEER:] Speaker 101:20:02Thank you. Okay. Mexico, as you have seen, has been had a strong growth in NII. [SPEAKER IGNACIO CUENCA ARAMBARRI:] It's a combination of many things. First of all, of the rates increase, but most of that is basically because of the change of the mix that we have performed in the country, Okay. Speaker 101:20:18We saw an opportunity of basically switching a little bit of the portfolio into credit cards [SPEAKER Speaker 301:20:27CARLOS ALBERTO PEREZ DE SOLAY:] And unsecured Speaker 1101:20:28loans and payroll loans to Speaker 101:20:28individuals, so to have a much better structured mix than we used to have before, okay? [SPEAKER Speaker 201:20:36CARLOS ALBERTO PEREZ DE SOLAY:] So Mexico is helped out Speaker 101:20:37by the rates, but also by the change of the mix of the portfolio, all right? So it's quite important to see that. We see that Mexico will continue to have a really good trend. I mean, Mexico, as you have seen, has grown pretty well, pretty nicely Over the past few months and I believe it's going to grow strongly also on 2024, okay? I think to understand exactly how rates are going to perform, and that's going to depend a little bit on what happens in the U. Speaker 101:21:05S, all right? [SPEAKER MARCO TRONCHETTI PROVERA:] Both I see that if rates continue to be stable and the economy performs well, I believe that Mexico Should develop very good on 2024 and continue to have very good growth on NII, okay? In terms of Argentina, as you have seen, We have a, I would say, complicated environment, to say the least, about what's going on. We really [SPEAKER CARLOS GOMES DA SILVA:] And I wouldn't like to basically make a prediction of what could happen, but looks at may things may stay as they are. We have, as you know, a potential difference between the in the exchange rate between the official exchange rate and what's happening in the black market. Speaker 101:21:53So in that sense, let's see how it evolves and how the government would like basically to land Speaker 201:22:03[SPEAKER CARLOS ALBERTO PEREZ Speaker 301:22:05DE SOLAY:] The just one final comment The way we've managed Argentina is to hedge is trying to hedge, obviously, against inflation And hedging our investment against inflation. And that will continue to be the key element. Obviously, there is a big difference between Official exchange rates and unofficial exchange rates, we are aware of that. We are aware of the impact that the devaluation could have On our books, so we are managing that to minimize the impact if that was to happen. And obviously, again, the key is to preserve The value of our investment in Brazil, but basically by managing and investing inflation risk. Operator01:22:53Thank you very much. Can we have the next question please? Speaker 401:22:58Next question from Fernando Hilde Santibanes Speaker 1701:23:09First one on Digital Consumer Bank. I see return on tangible talk at 11%, still a bit far from the target of 15% Then you have for the plan. Can you please comment the outlook for 2024, please? This is the first one, Stefan, would be About the ALCO portfolio, I see an increase of about SEK 10,000,000,000 in the quarter. Can you please refresh the strategy and the level of unrealized losses you have in the portfolio? Speaker 1701:23:34And finally, on Poland, If you can please comment on the outlook for the extension on the mortgage holidays, please. Thank you very much. Speaker 301:23:43So let me start with Poland. The proposal comes from the current Government, we need we're not we are going to have a new government, and this will have to go to Parliament. So Very early stages of this proposal, and I am almost 100% sure that some other form of proposal, if any, will be Conducted because, again, this is a proposal of the existing government, not the upcoming government. The ALCO sorry, also Britt asked about this and I forgot. We have more or less 27,000,000, almost 30,000,000,000 Of Falko in Spain at an average yield of around 3.4%. Speaker 301:24:31We expect to end the year at around €30,000,000,000 We might increase the ALCO a little bit more next year, obviously taking advantage Of the higher yields. So depending on how you measure the profitability of this, if you measure this against Average cost of deposits are against the marginal funding cost, you have different profitability. But obviously, this is going to add Significant push to the profitability of the group next year. DCB, I don't know if you want to comment on DCB and the outlook for the business? Speaker 101:25:09Yes. I mean, on ECB, there has been a particular Change in the business in this year, no? In ECB, in particular, there is one very important. We had really good growth in terms of loans, But the majority of those loans are the vast majority is basically a stock financing, okay, given the dynamics That the auto market has had over the past few months. First of all, there was not enough production, then the production started. Speaker 101:25:38And now basically, we are financing a huge amount of the car dealerships. We expect basically to Start that the dealerships start moving that inventory out and that basically will produce More the normal auto loans and then will give us the normal NII that we are accustomed to At this point, okay. So that's basically the way we believe that this is going to evolve. It is important to acknowledge that also We have been able to finance a lot of this portfolio with our own [SPEAKER CARLOS ALBERTO PEREZ DE SOLAY:] Deposit instead of going that much to wholesale. And also, you're going to see a dynamic of what Jose was telling you about Of selling a lot of these portfolios out into the market once we basically start out giving out loans direct to individuals, okay? Speaker 101:26:33[SPEAKER IGNACIO CUENCA ARAMBARRI:] So we believe that the outlook would be good. It's important to see also how the economy evolves, mainly in Europe, [SPEAKER CARLOS GOMES DA SILVA:] And that will also depend on how fast the inventories moved. Speaker 301:26:47Yes, one final comment here. Although we have a neutral position into rates In DCB, obviously, the higher the rates, the more difficult the business is, particularly when rates start going up. So once rates stabilize, The business also stabilizes and increases the profitability. The difficult in managing DCB is when rates actually go up Because although we do not have sensitivity to that movement, obviously, the customers do not react Well to that. So that one point I wanted to make. Speaker 301:27:19The other point is on cost of risk. We would expect the cost Risk in DCB to gradually trend towards the normalized level of around 50 basis points A year, taking into account that this will depend on Asset sales, securitizations, etcetera. So our aim is to try to minimize that, like Hector was saying, by managing The assets that we have on our books. Operator01:27:56Thank you. Can we have the last question please? Speaker 401:28:01Last question from Ignacio Ferrezo from UBS. Please go ahead. Speaker 1801:28:07Hi, good morning. I've got 3 follow ups. First one is on NII in Brazil. I mean, are you sticking to the guidance you gave in Q2 that Q4 will be better than Q3? And if you can give a little bit of color in terms of Pattern of NII expansion next year, should we be expecting like a linear increase through the year? Speaker 1801:28:28Or you're going to have some degree of seasonality At some point. The second one is on the U. S. I'm sorry if you have mentioned that already, but one has driven the 13 percentage point decline of the coverage in the quarter in the unit. And the third one is on capital return, giving you comments around Accelerated capital generation as profitability goes up and mindful of Basel IV, but do you see any chances of topping up your capital or increasing your shareholder return in 2024? Speaker 101:28:59Thank you. Look Ignacio, in terms of NII in Brazil, I think it's important. I mean, I will reiterate, 1st of all, as I have seen, the worst of the NII is behind us. We continue expecting an improvement both In NIM and NII in the coming quarters, okay? Rates, as Jose explained you, have started Curve down, I mean, 100 basis points in the Q3 2023. Speaker 101:29:27Our numbers basically tell us that maybe [SPEAKER CARLOS GOMES DA SILVA:] They will come down towards the end of the year to 11.75%. So That basically tells you, reflecting the Q2 declining rates, post credit activity increasing plus market related NII no longer a drag, NII improvements. So that basically tells you that we yes, we believe that the second sorry, that the 4th quarter is going to be better than the 3rd, okay? In terms of what do we see in the future is exactly as Jos explained you is that we see a trend going upwards Towards more towards the second half of the year, next year, okay? And that's the way we see it is we want to help out If rates continue to come down and volumes continue to go up, well, that's exactly the beauty of the diversification model that we have at this point, all right? Speaker 101:30:22In terms of the U. S. Coverage, okay, It's basically, I mean, the normal seasonality that we have discussed, okay? And we have an update in loan to values include the current value of the cars, Okay. And in addition, on the quarters, we have CRE charges due to the downgrade rating of several companies in the sector and fintech charges due to Originations in that sense, but I see that this will normalize towards the beginning of next year as I said, okay. Speaker 101:30:57So in that sense, I don't see a problem that is also there was an increase in provisions mainly, As I said, I mean, the LTV and the Stage 3 balance with the GST remediation, but other than that, I think it's quite what it was quite normal. Cost of risk, as I said, is 1.77%, okay, and is below the 200 basis points that we indicated As guidance for the year, our total coverage ratio is above the total loan portfolio Speaker 201:31:34[SPEAKER JOSE MARIA ALVAREZ PALLETE:] It's flat year on year, EUR 2.7 billion. Speaker 101:31:36I don't know if that answers your questions. And in terms of the capital return, please, Jose. Speaker 301:31:40[SPEAKER JOSE MARIA ALVAREZ PALLETE:] No, I think that's For the Board to decide. So for this year, the policy has been decided. And that's for the Board to decide, obviously. Operator01:31:55Thank you. I believe we have no further questions. So thank you very much, everybody, for your time. As always, the Investor Relations team remains at your disposal for any and all questions that you may have. Thank you. Operator01:32:08Bye bye.Read morePowered by