NYSE:BKKT Bakkt Q3 2023 Earnings Report $9.73 +0.76 (+8.47%) As of 10:17 AM Eastern Earnings History Bakkt EPS ResultsActual EPS-$4.75Consensus EPS -$2.75Beat/MissMissed by -$2.00One Year Ago EPSN/ABakkt Revenue ResultsActual Revenue$204.80 millionExpected Revenue$757.80 millionBeat/MissMissed by -$553.00 millionYoY Revenue GrowthN/ABakkt Announcement DetailsQuarterQ3 2023Date11/14/2023TimeN/AConference Call DateTuesday, November 14, 2023Conference Call Time9:00AM ETUpcoming EarningsBakkt's Q1 2025 earnings is scheduled for Monday, May 12, 2025, with a conference call scheduled at 5:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Bakkt Q3 2023 Earnings Call TranscriptProvided by QuartrNovember 14, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:00Greetings, and welcome to the Bakkt Third Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. A question and answer session will follow the formal presentation. And as a reminder, this conference call is being recorded. I will now turn it over to Anne Avery, Head of Investor Relations at Bakkt. Operator00:00:16Please go Speaker 100:00:17ahead. Good morning, and thank you for joining us for Bakkt's 3rd quarter earnings call. Today's presentation, including a Separate earnings call presentations that can be found on our Investor Relations website at www.investors.bac.com will contain certain forward looking statements. These statements are based on management's current expectations and are subject to risks and uncertainties, which may cause actual results to differ materially from those expressed or implied in such forward looking statements. For a more complete discussion on forward looking statements and the risks and uncertainties related to Bakkt's business, please refer to its filings with the Securities and Exchange Commission. Speaker 100:00:50During today's presentation, in addition to discussing results that are calculated in accordance with generally accepted accounting principles, we will refer to certain non GAAP financial measures. For more information on this, the basis of presentation for our financial results and our non GAAP measures, please refer to our earnings release, which was filed this morning with the SEC. Joining me on today's call are Gavin Michael, Chief Executive Officer and Karen Alexander, Chief Financial Officer. After our prepared remarks, we will answer questions that we received from our investors After that, Gavin and Karen will be available to answer questions from the analyst community. I'll now turn it over to Gavin. Speaker 200:01:27Thank you, Anne. Good morning, everyone, and thanks for joining. Earlier this year, we communicated our plan to simplify our business and allocate our capital towards areas of the business with strong product market fit, scalability and a clear path to profitability. During the course of 2023, we've made substantial progress against this goal. Our specific priorities for the year including expanding our crypto platform, expanding and activating our client network and strategically allocating capital. Speaker 200:02:02Our teams are being nimble and flexed to deliver on all of these priorities despite challenging market conditions. The U. S. Crypto market remains challenging. We still lack a clear regulatory framework and headwinds from bad actors in the space have muted trading volumes. Speaker 200:02:20However, we are seeing green shoots with institutional investors looking to participate in crypto ETFs and digit asset tokenization. We've been flexible in adjusting our strategy as needed to meet these challenges. We've made international expansion a key priority And we've demonstrated our ability to act quickly with our capabilities active in 9 new markets by the end of this year. And there's more to come on the international front. This is just the beginning for us. Speaker 200:02:51This will generate strong revenue growth for us as we look to 2024. We continue our focus on custody and signing up new clients with the recent flight to quality that we've experienced As well as delivering enhancements to our offering, the custody product further diversifies our future revenue streams given it's not as reliant on trading volumes. We've also reduced our reliance on market volumes and the related volatility in our revenue stream by signing on new clients with more of a subscription based revenue model. Lastly, in light of the challenging market And slower revenue opportunities this year, we've been focused on controlling expenses. We've made a lot of hard decisions to make cuts and have been very prudent with our spend. Speaker 200:03:42It hasn't always been easy, but it's paid off. With our core operating expenses, Excluding crypto costs and impairment charges, down 26% year over year. That's real progress and we'll continue to focus on that. 2023 has been a year of enhancing our industry leading platform across advanced trading capabilities and secure compliant custody that's built to evolve and adapt with the changing regulatory landscape. Our platform has reliable infrastructure that supports our trading and custody capabilities. Speaker 200:04:20Recent market events, including SBF's guilty verdict, All underscore how important it is to crypto responsibly and how critical it is to have a partner like Bakkt who upholds the highest standards of transparency, security and compliance. Our loyalty redemption capabilities also continue to be a strength as we provide our clients with a full spectrum of flexible and comprehensive solutions. While we remain committed to expanding in the U. S. Market, we've adjusted our strategy to quickly overcome The challenging U. Speaker 200:04:58S. Crypto trading environment. With that, we've capitalized on opportunities to expand with new and existing clients into attractive international markets with more regulatory clarity and sizable addressable markets. We are currently live with crypto trading in Spain and several Latin American regions, including Argentina, Brazil and Mexico. We plan to continue to further expand with our partners in LatAm such as Happy and Ibex. Speaker 200:05:34As we shared last week, Bakkt plans to offer our crypto trading and custody services To 3.0 in the UK, the EU, Australia and throughout Asia, including Singapore and Hong Kong, all anticipating activation by year end. These examples are just the beginning stages of our international expansion efforts. As we enter into new markets, we will follow a land and expand strategy, meaning following our initial launches, We will expand our network and reach with other clients. The hardest part of expanding into new markets is the initial landing. Once we've done that, Further expansion is relatively painless. Speaker 200:06:17As we've already taken steps to ensure we are compliant and regulatory first within these markets, We can confidently and quickly broaden our reach to millions of new customers going forward. In addition to the international clients, we continue to grow in the U. S. As well, expanding our broad network and further emphasizing our product market fit. On the trading front, Bakkt's secure platform is resonating with crypto native companies in the industry such as OpenNode, which intends to use our advanced end to end solutions. Speaker 200:06:53Events of the past year have shown the value and need for qualified custodians And in turn, we've seen increased interest in our secure and highly regulated platform. We're expanding with institutionally backed companies like EDX Markets, a digital asset marketplace for crypto native firms And large FIs, backed as a qualified custodian, has preliminary agreed to join their clearinghouse and custodial network. We've entered the family offices and high net worth space with our new live client, Lebo BTC Ledger Group, a firm that helps investors seamlessly access the most liquid digital asset markets for the acquisition and safe storage of cryptocurrencies. These customers have unique needs and Bakkt is well positioned to serve them as a qualified custodian. And finally, We've agreed to enter Unchained's enterprise custody network. Speaker 200:07:54Unchained allows their clients to securely take control of their Bitcoin with their cold storage vaults. As part of the custody network, Bakkt intends to serve as the institutional signatory, also known as a key agent for customers' collaborative custody multisig vaults. We've made substantial strides this quarter, expanding our trading and custody network. And as this expanded network allows us to reach And new international markets in our work together. These recent wins are testament So the product market fit of our capabilities and the continued focus on growing our core crypto solutions. Speaker 200:08:40As our crypto business matures and we grow both internationally and domestically, we expect that our revenue mix will also evolve With an increasing share of our revenue coming from subscription based annual recurring revenue, which will provide stability During uncertain crypto markets, we're executing at a faster rate than ever before, moving quickly with newly signed clients in order to activate and go live efficiently. We offer seamless integration and customer experiences, which enable clients to integrate in around 45 days, adding active traders to our platform quickly. We're currently live with Blockchain.com, Lebo BTC, Happy and Fin Equities due to our smooth Onboarding and activation experience. We continue to expand our relationships with our current partners. Investo recently appointed Bakkt as its U. Speaker 200:09:42S. Crypto provider with migration of the existing customer accounts expected by year end. We're also expanding our crypto capabilities with Blockchain.com into new U. S. Regions, including Hawaii, Louisiana, Nevada and Virginia. Speaker 200:10:01We executed rapidly with Webull to facilitate a smooth Webull Pay app Launch and we're now enabling account sign ups. During this quarter, Webull finished migrating customers to Webull Pay. Due to the migration during the quarter, we experienced a slowdown in client activity on our platform. We've been working closely with the WeBull team to monitor customer activity and rollout enhancements to improve their customers' experience and drive deeper engagement levels. We're pleased to continue expanding our relationship with WeBull Pay. Speaker 200:10:38As some other clients have decided to exit the crypto business, WeBull Pay has created a model to transition crypto accounts and maintain them on the Bakkt platform. We're also working to expand our relationship with Webull on new and exciting use cases. We have been working closely with the Caesars team to bring our crypto rewards capabilities to their members. Once live, Caesars Rewards members will have the option to redeem their rewards credits For Bitcoin via Bakkt's user friendly experience, our teams are excited to bring crypto capabilities to the more than 60,000,000 members The worldwide highly acclaimed Caesars Rewards platform early in Q1. We are relaunching our custody platform with increased capabilities, including segregated wallet structure and a flexible policy engine. Speaker 200:11:34Our platform offers a foundation for our clients to safeguard their crypto assets. In collaboration with our clients, we will offer off exchange trading, Settlement service and co custodial service, illustrating the breadth of the platform. We'll be expanding the coins that can be custodied on our platform to include a total of 8 coins, Bitcoin, Ethereum, Bitcoin Cash, Dogecoin, Ethereum Classic, Litecoin, Shiba Inu and USD Coin. Our redeveloped offering has already been awarded best digital asset custodian by the digital banker, and we've notably increased our marketing efforts to continue to spread awareness of our offering. We've gained significant interest in our upgraded platform from both existing clients and prospects with many now operating in our sandbox. Speaker 200:12:30While trading and custody will always be at Bakkt's core, We've spoken many times about the evolution of crypto and Bitcoin from a speculative asset to powering everyday utility. With this, we've been investing in the Lightning Network and we're looking forward to the near term launch of our Lightning service to select clients. This service will allow them to leverage for cross border remittances, B2B settlement, instantaneous deposits and withdrawals for trading and global interoperable P2P. We have partnered with 2 of the leading lightning service providers to collaboratively build out our global network of compliant on and off ramps. A multifaceted relationship with Ibex includes working together on Lightning. Speaker 200:13:22And we recently shared the news that we'll be collaborating with Light to support a new open standard for money transmission, universal money addresses or UMAs. UMA makes sending money as simple as sending an email and the new service can be leveraged for a number of use case. We have a vision for Internet native payments that is shared by LightSpark and Ibex. These partnerships are a natural fit for our business. So with that, I'll turn it over to Karen to discuss our financial and operating results for the quarter. Speaker 300:13:59Thanks, Gavin. I will now walk you through our Q3 financial results. A quick reminder that in accordance with GAAP, we present crypto services revenue Encrypta costs and execution, clearing and brokerage fees on a gross basis since we are a principal in the crypto services we provide our customers. By contrast, we are an agent in the loyalty redemption services we provide our loyalty customers. So loyalty revenue is presented on a one line net basis. Speaker 300:14:27Crypto costs and execution clearing and brokerage fees, which we will refer to as crypto costs and ECB for the remainder of this call, Drive gross crypto services revenue and the difference between these line items represents Crypto Trading's contribution to margin. Please see the notes section of our earnings presentation for additional detail on Encrypto Services revenue and related costs. Turning to Slide 13, we have our Q3 2023 financial results. We had total revenue of $204,800,000 of which $191,800,000 was gross crypto services revenue. Total revenues increased significantly year over year Due to our acquisition of Apex Crypto, which closed on April 1, 2023, we had $13,000,000 of net loyalty services Operating expenses were $257,600,000 which reflects a significant year over year increase in crypto costs and ECB, Driven by related crypto services activity. Speaker 300:15:34During the Q3, in accordance with generally accepted accounting principles, We conducted our annual goodwill and intangible assets impairment testing. Earlier this year, we spoke about strategically allocating more of our capital Towards the crypto business, while maintaining existing offerings and relationships in the loyalty business. We made this decision Given our expectations for which products have a clear path to profitability, given the pullback and significant investments in the loyalty business, We've lowered our long term revenue growth expectations for this business. As a result, we recognized a 23,300,000 Non cash intangible assets impairment charge on our loyalty technology and customer relationship intangible assets And the Bakkt brand name intangible. The charge is non cash and does not have any impact on our future operations or affect the liquidity or cash flow from operating activities. Speaker 300:16:32Operating expenses excluding crypto cost and ECB And non cash goodwill and intangible asset impairment charges were $44,200,000 This represents a decrease of 26% year over year. This improvement is primarily due to a reduction in total compensation and benefits as we are continuing to recognize the benefit from earlier expense The net loss for the quarter was $51,700,000 which resulted in a diluted net loss of $0.19 per share on an average diluted share base of 91,400,000 shares. Net loss allocated to the non controlling interest in the operating company was $34,400,000 leaving a $17,300,000 loss attributable to Bakkt Holdings Inc. For a net loss of $0.19 per share on an average basic share count of 91,400,000 shares. Our total share count as of September 30 was 274,700,000 shares. Speaker 300:17:35ICE remains our largest shareholder as they own 64% of our aggregate shares, which has remained relatively consistent with their shareholding in prior periods. Note that the percent ownership is down slightly year over year due to new Class A share issuances and not due to the sale of shares by ICE. On Slide 14, we have our EBITDA and adjusted EBITDA for the Q3 of 2023. Adjusted EBITDA reflects adjustments for non cash and acquisition related items that impacted the period. EBITDA and adjusted EBITDA for the quarter Losses of $48,700,000 $21,600,000 respectively. Speaker 300:18:16Adjusted EBITDA loss improved during the prior year period, primarily due to lower compensation and benefit costs. On Slide 15, we show revenues for the company. Total revenue for the Q3 of 2023 was $204,800,000 Gross crypto services revenue for the quarter was $191,800,000 The quarter over quarter decline that we saw in the 3rd quarter was due to a slowdown in overall industry wide As well as lower customer activity during the migration of WeBull accounts to WeBull Pay, which Gavin mentioned earlier on this call. We've been working closely with the Weebill team to monitor customer activity and rollout enhancements to improve their customers' experience And drive deeper engagement levels in the new app. As Gavin mentioned earlier, as our crypto business matures, we expect that our revenue mix will also evolve With an increasing share of our revenue coming from subscription based annual recurring revenues, this should reduce our reliance on industry activity volumes and provide stability to our revenue stream during uncertain market activity levels. Speaker 300:19:27Net loyalty revenues of $13,000,000 increased 2% year over year. This was driven by an increase in transaction revenue, which was $6,800,000 for the quarter, up 5% year over year. This improvement was primarily due to higher air travel and loyalty redemptions. Subscription and service revenues of $6,200,000 were relatively flat year over year. Turning to Slide 16, we have total operating expense. Speaker 300:19:57Total expense for the Q3 of $257,600,000 Includes $190,100,000 of crypto costs in ECB. These costs are driven by crypto trading volumes. SG and A expenses of $7,400,000 were down 4% year over year due to a reduction in marketing expenses. Total compensation expense of $24,600,000 declined 35% compared to the Q3 of 2022 due to lower headcount and a decrease in noncash compensation expense. Other expenses of $12,100,000 were down 16% year over year due to lower depreciation and amortization and acquisition related expenses. Speaker 300:20:42We're pleased that our disciplined approach to expense management is paying off. We will remain prudent around our costs to ensure that we are strategic with where we spend and how we allocate our capital towards opportunities that provide the highest returns. Turning to Slide 17, we have a slide comparing gross crypto services revenue In crypto costs and ECB, gross crypto services revenue of $191,800,000 was impacted by lower industry wide volumes And lower activity levels from WeBull Pay customers. Crypto costs and ECB were $190,100,000 for the quarter. During the quarter, we adjusted our revenue share agreement with We Will Pay for the rest of the year to increase revenue retained by Bakkt, while We Will Pay engagement stabilizes. Speaker 300:21:31The benefit from this adjustment is reflected in the results for the quarter and acts as a partial offset to the declining gross revenue. As a result, if you compare the two columns for Q3 'twenty three in the graph, you will see that the contribution to margin from crypto trading activities, Also known as our take rate was higher this quarter compared to historical periods. The Q3 2023 Take rate of approximately 80 basis points of gross crypto services revenue is higher than the historical average of between 30 40 basis points, which will continue into Q4 2023. On Slide 18, we have our key performance indicators. As a reminder, we have included Apex crypto in the historical KPI figures on this slide for comparison purposes. Speaker 300:22:20We had 6,100,000 crypto enabled accounts at the end of the 3rd quarter, which reflects a steady increase over time. Next, we have our transacting accounts, which we break out into crypto and loyalty accounts. There were 1,000,000 transacting accounts in the 3rd quarter, Of which 593,000 were for loyalty redemption and 454,000 were for crypto trades. Loyalty redemption transacting accounts were down 13% year over year due to a decline in hotel, rental car and gift card activity. Crypto transacting accounts were up 3% sequentially due to increased activity related to the delisting of certain coins. Speaker 300:23:03Notional traded volume is also broken out between crypto and loyalty redemption. Total notional traded volume $366,000,000 of which $191,000,000 was from crypto and $176,000,000 was related to loyalty redemption. On this chart, we have also included the crypto industry trading volumes, which is the orange line. As depicted here, Our crypto trading volumes were down a substantial amount on a sequential basis. During the quarter, volumes were impacted by lower activity levels from WeBull Pay customers And the delisting of certain points. Speaker 300:23:40If you normalize for these factors, the quarter over quarter decline in our crypto trading volumes Was right in line with the overall crypto market industry, which was down 23%. Meanwhile, loyalty redemption volume was down 4% year over year. Our assets under custody of $506,000,000 declined 23% sequentially due to the impact from delisting certain coins and a reduction in certain Quin prices. Turning to Slide 19, we have our condensed balance sheet. We ended the Q3 with $90,900,000 of cash, cash equivalents and available for sale securities. Speaker 300:24:21Our cash usage for the quarter was $8,500,000 During the quarter, we had a non recurring addition of cash of $15,200,000 which is returned to us from ICE clearing and is related to the delisting of futures and options contracts. Excluding the return of Cash from ICE Clearing. Our cash usage from operating activities was $19,000,000 which was slightly higher than the 2nd quarter cash of $18,200,000 Although we saw improvements in our operating expense base, including lower acquisition related expenses, Marketing and insurance expense. Revenues were lower due to crypto trading volumes, which we discussed earlier, which led to the slight tick up in cash usage. Recall that last quarter, we updated our 2023 outlook for both revenue and free cash flow utilization with an expectation that net revenue contribution from loyalty and crypto revenue activities Would be between $64,000,000 $70,000,000 and our free cash flow utilization would be between $90,000,000 $96,000,000 Since that update, we have seen continued softness in loyalty travel redemption levels as well as lower market retail crypto transaction activity. Speaker 300:25:41Additionally, our recently announced international retail crypto clients will begin to contribute to revenue in late q4 2023, which is a bit later than the timing previously anticipated in last quarter's outlook update. Accordingly, we are reducing our expectation of net loyalty and net crypto revenue activity contribution for 2023 To $57,000,000 to $60,000,000 comprised of gross crypto revenues of 6.97 Speaker 100:26:13to $1215,000,000 Speaker 300:26:17and net loyalty revenues of $53,000,000 Less crypto costs of $693,000,000 to $1208,000,000 This directly impacts free cash flow utilization, notwithstanding continued progress in reducing cash expenses. And as such, we now expect free cash flow utilization for 2023 to be approximately $100,000,000 The progress we have highlighted in signing new retail and institutional crypto customers will drive Strong backlog going into 2024. Our preliminary guidance for 2024 provides color on the timeline to revenue from these new customers. We preliminarily expect gross crypto revenues of $3,406,000,000 To $9,015,000,000 net loyalty revenues of approximately $55,000,000 Encrypto costs of $3,386,000,000 to $8,976,000,000 This translates into loyalty and crypto revenue activities driving $75,000,000 to $95,000,000 of net revenue contribution in 2024. The increased revenue expectation is driven by new retail and institutional customers with loyalty revenues expected to increase slightly. Speaker 300:27:40As Gavin mentioned earlier, the 2024 revenue outlook includes an expectation of increased diversity of crypto revenue both geographically With the ramp up in international retail crypto and by customer segments with the growth in institutional custody revenue, It also includes an expectation of approximately 25% to 50% increased subscription revenue Driven by subscription based retail crypto revenue. 2024 free cash utilization is expected to be 43 $63,000,000 reflecting further reductions to our cash expenses. At the high end of our revenue range, We see a pathway to be approximately breakeven on an adjusted EBITDA basis by the end of 2024. I will now pass it back to Gavin for his closing remarks. Speaker 200:28:33Thanks, Karen. Just a few final thoughts. We've made substantial progress this past quarter And we're building momentum for future growth and success. This was another consecutive quarter where we clearly demonstrated our ability to execute and leverage our industry leading platform made stronger from our acquisition of Apex Crypto to win new clients and deliver results for our existing ones. We're actively executing our international growth strategy. Speaker 200:29:04Our crypto capabilities will be live in 9 attractive international markets by year's end. This is a significant milestone for us And testament to how we push forward when faced with challenges, in this case, a difficult environment in the U. S. Around crypto regulation. Our team is flexible, adaptable and quick to find other paths to success. Speaker 200:29:30We're still going strong With adding new clients to our roster, we're building an extensive network of clients in a diverse group of industries As the synergies of our expanded crypto capabilities and industry leading infrastructure resonates with market participants. We're pleased with the progress we're making, but what's even more important is that we're moving quickly to onboard all of these clients and activate our crypto capabilities expeditiously. Lastly, we'll continue to be prudent on how we allocate capital and manage our Our results this quarter clearly demonstrate that our disciplined approach to managing expenses are yielding results. But we won't skimp on making investments in areas that make sense and have a clear path to profitability, such as the redevelopment of our custody foundation to make it even stronger for our clients or the investments that we're making in the Lightning Network To increase crypto's utility, we're being smart with where we spend our hard earned money and look forward to sharing with you in the future how those investments are reaping rewards. Thank you for joining us today. Speaker 200:30:43And with that, I'll turn over to Anne to manage Q and A. Speaker 100:30:47Thanks Gavin. Let's move over to questions from the investor community. Leading into our Q and A session, we'll start by answering the top questions from today ranked by a number of votes. We have consolidated some of the questions that address similar themes. After that, we'll turn to live questions from the analyst community. Speaker 100:31:03The first question we will address is about our stock price, which several investors, including Working P, Syed H And Jeffrey C. Submitted. They would like to know what our plan is to raise the stock price, whether we are at risk for delisting and why we aren't using cash to do a stock repurchase. Karen, can you answer this question? Speaker 300:31:21Of course. I know that the downward pressure on our stock price has been incredibly frustrating to all of our shareholders. As a fellow shareholder, I have certainly been disappointed by the stock price performance. We are closely monitoring our stock price. And should we receive a delisting notice, We would take necessary action to remediate such as a reverse stock split. Speaker 300:31:43We are committed to our shareholders and to remaining a public company. Ultimately, we believe the best way to allocate our capital to generate higher returns for our shareholders is to invest in the business, Deliver on milestones and accelerate our path to profitability. That's what will drive our stock price higher. We always consider all options. And while a stock repurchase sounds tempting, it ultimately will not provide sustainable growth and returns that Investing in our business will. Speaker 300:32:13Thank you to all of our shareholders for sticking with us. It hasn't been an easy journey, But I believe there are better days ahead for this company and our shareholders. Thanks, Karen. Our next question hits on Speaker 100:32:25a few themes from Jibril H, Syed H. And Sheila S. Around the status of partnerships, including Mastercard and our plans to drive future success. Gavin, can you take this one? Speaker 200:32:37Yes, sure. I think there was a comment from one of the investors mentioned that we haven't had any major partnership Since we announced the acquisition of Apex Crypto a year ago, I don't quite agree with that. We've signed up numerous new clients since April 1, which is when we closed our acquisition of Apex Crypto and have a number of other clients in late stage negotiations who we expect to announce before too long. Our new relationships span across new and diverse industries and also marks our foray into new international markets. This will enable us to land and expand and greatly broaden our reach across the world. Speaker 200:33:17We formed Strategic alliances with industry leaders such as Plaid and Fireblocks, which provides an extensive network of prospective clients. Also, prior to Closing our acquisition, we signed up Caesars Entertainment as a new client, which as I mentioned will launch early in Q1. This marks our entry into the gaming and entertainment industry, which should provide exciting opportunities to expand. I've said this before and I will reiterate that we greatly value our relationship with Mastercard and continue to work with them on being able to provide our crypto capabilities to their customers. Our respective teams have completed the development work and we're in the process of testing. Speaker 200:34:00We expect to be able to commence a collective sales effort soon. But that said, until the U. S. Regulatory environment for crypto gets fixed, I think many Tradfite companies will remain on the sidelines and wait to activate their crypto strategies. We'll be here ready to resume our Speaker 100:34:24Our last question from the SAFE platform is from Syed H, Who asked if we are involved in any of the spot ETF applications? Gavin, can you give your thoughts on this one? Speaker 200:34:34Yes. Look, thanks for the question. The applications themselves have been a stamp of approval from traditional finance and SEC approval of spot Bitcoin ETFs will be a positive step Towards mainstream acceptance and legitimacy in the financial world. We're excited to see this happen and for the opportunities this will bring to the larger market. With custody being a core anchor product for Bakkt, approval would open up the market for us and we're prepared to serve as a qualified custodian. Speaker 200:35:05We're looking forward to providing you with updates here when appropriate. Speaker 300:35:10And with that, I would now like Speaker 100:35:11to turn the call back over to the operator to open up the phone line to take questions from the analyst community. Operator00:35:18Thank you. Our first question comes from Trevor Williams from Jefferies. Trevor, your line is open. Please go ahead. Speaker 400:35:32Hi. This is Yvonne Zhang on for Trevor Williams. Thanks for taking my question. My first one relates to the crypto services revenue and the increase in the take rate this quarter. Can you provide more color about the change in the revenue share agreement with WeBull Pay and how we should expect the take rate to trend going forward? Speaker 400:35:49And my second question is, what do you see as a normalized pace of OpEx growth beyond 2023, excluding crypto costs and ECBCs? Thank you. Speaker 300:36:01Hi, there. It's Karen. I'm happy to take that question. Starting with the take rate, as we mentioned earlier, We've worked and successfully completed a migration of the WeBull crypto accounts over to WeBull Pay during the That migration required existing customers to activate new accounts that Weibo Pay So it wasn't surprising that we saw some disruption and decrease in trading engagement metrics From that group of customers as they were acclimating themselves to the new WeBull Pay experience. So we've been working actually very closely with Weebill to monitor this customer activity and rollout enhancements. Speaker 300:36:51And in the meantime, I think the adjustment that Weebill made to our rev share agreement to allow us To retain more of that reduced gross volume of trading is really a testament to our collaborative So we expect that to continue through the end of the year. And then the expectation at this point is as the We Will Pay customer experience continues to evolve. We'll see those trading levels return, and we will revert Back in 2024 to a more historical take rate, which has typically been if you include the Historical Apex history, it's typically been between 30 40 bps. And then just in terms of the second question, can you just repeat it one more time just to make sure I have it? Speaker 400:37:49Yes. I was just curious, what you see as a more normalized pace of expense growth beyond this year, Speaker 300:38:00Yes. So on the expense growth, one of the things that we've highlighted is we've taken A lot of actions in 2023 to reset our expense footprint. We're seeing And continue to see a lot of opportunities to increase efficiencies through the integration Of the Apex team and systems with the legacy Vac team. So we actually expect our cash expenses to continue to come down in 2024. When you look at the guidance, the preliminary guidance that I gave for 2024, in terms of free cash flow utilization, That reflects when you compare that to the revenue guidance that we've provided, we are looking at continued reductions to our Our expense rate in 2024, probably expenses somewhere in the $130,000,000 rate on a cash basis. Speaker 400:39:02Thank you so much. That's super helpful. Speaker 300:39:07Not a problem. Operator00:39:10The next question comes from Andrew Bond from Rosenblatt Securities. Andrew, your line is open. Please go ahead. Speaker 500:39:17Thanks. Hey, good morning. I just want to start with guidance on the revenue side. For 20 24, you're expecting a pretty big ramp in gross and net revenue from the current run rate. So just wanted to get And I guess, this is primarily from the international edition and kind of what are your assumptions on the broader volume environment Given to achieve this activity or growth, and additionally, how are volumes tracking quarter to date with the stronger October for crypto? Speaker 300:39:47Yes. Andrew, happy to take that question. In terms of the outlook for 2024, I guess, first We thought it was important and helpful to give a preliminary outlook in 2024 given the fact that we have made traction in signing new clients Just as we mentioned earlier in the call, a lot of these are set for activation towards the very end of 2023. So If you yes, while we don't see a lot of impact of these new, relationships in 2023, We do see it as a strong backlog as we get into 2024. The range That I provided, when you break down that revenue, and you put it on a net basis for crypto, is somewhere between $20,000,000 $40,000,000 And that really is that range reflects a kind of a variance in what we expect market engagement to be as well as timeline for activations. Speaker 300:40:49The international component is going to be a big component of that So if you look under any scenario, we think that international retail crypto revenue can be almost half of that net crypto revenue coming into 20 And again, we look at that as not only the progress that we've made signing these Relationships internationally, as Gavin mentioned, it really is a land and expand, as we activate and gain foothold in These markets. But also, a lot of these international relationships, they have signed up for a more of a subscription model in how we will generate revenue and the fact that they will sign up for a tier of trading, where they basically pay a flat amount for within a certain tier. And if they go above that volume, then it will revert to more of a volume based model. So I think in terms of the composition of that, it would be that the ARR component of that also provides, a good By the sight in terms of how we're guiding, at least initially 2024. Speaker 500:42:05Okay. And just on that recurring subscription piece and the expected shift there, can you remind us what Kind of what percentage your revenue is currently recurring? And where do you expect that to get to over the next 12 months as you kind of onboard some of these international partners with this Speaker 300:42:26Yes. So right now, the subscription portion of our revenue stream is In the loyalty part of our business. So it's about if you break down the loyalty revenues, about $10,000,000 of the revenues Our purely subscription based revenues. And then looking into what the potential is for 2024, Yes. We can see that increasing anywhere from 25% to 50% on a dollar basis based on the contribution of Crypto, ARR contracts, in particular from international, but we're certainly not limited to Speaker 500:43:09Okay. And just lastly for me on the capital front. How are you guys feeling your position heading into next year, just given your current run rates and particularly if the volume environment Speaker 300:43:29Yes. So as I mentioned when we I talked about the outlook for 2024. Looking at the progress that we're making in reducing expenses and the potential revenue outlook, We continue to see a path to breakeven on an adjusted EBITDA basis by the end of 2024. At the moment, we have sufficient cash to finance our operations. Yes, certainly, as you think about the company's journey, The original fundraising that we did from the leaseback, was intended to fund a 3 year road map. Speaker 300:44:04So I think as we get into 2024, we would be naturally looking at the next steps for the company in terms of the capital raise, but it's not I think that we imminently need to execute on the plans that we outlined in the guidance that we gave. Speaker 600:44:25Great. Thanks, Karen. Operator00:44:29The next question comes from Peter Christiansen from Citi. Peter, your line is open. Please go ahead. Speaker 700:44:36Good morning. Thanks for the question. A quick one on the WeBuild disruption. Just curious, Was that throughout the quarter or halfway or towards the end? Just a sense there. Speaker 700:44:48And then On the relaunch of the custody product, just curious if you're seeing incremental value added Generating value based pricing, we continually hear that custody pricing has been under pressure. Just curious if the relaunch and some of the new capabilities is helping you drive pricing? Thank you. Speaker 300:45:17Hey, Pete. I could certainly take the first part of the question on Weibo Pay. So Weibo started their migration of customers over to the new Weibo Pay at the beginning of Q3, so in July. So we started to see that impact on engagement levels at the beginning of the 3rd quarter. And the adjustment to the Rauschara agreement that we executed with them is retroactive to July 1. Speaker 300:45:45In terms of the CUSTOMI product and what we're seeing in terms of pricing, The most of the pricing that we're executing is a, AUC fee model, that is scaled to the amount of AUC that we bring on to the platform. There are some minimums, so it's not completely There are some minimums, so it's not completely volatile, but there are other elements of custody type services that have a more of a subscription component as well. So for instance, disaster recovery is something that We talked about, as a capability that we see the market coming to us for. That is more of a monthly subscription amount. So it's, I would say mostly BN AUC with some opportunities for the additional subscription based revenue. Speaker 300:46:37And certainly, as we expand those capabilities, we see that opportunity for subscription or ARR type revenue to increase. Speaker 700:46:48Great. Thank you, Karen. Appreciate Operator00:46:58Next question comes from John Roy from Walter Tower Research. John, your line is open. Please go ahead. Speaker 600:47:04Sure. Great. And I got two questions. The Unchained network, love to get a little more color on that and anything on Speaker 800:47:18Hey, John. I'll take the unchanged one. Being part of this network is really an added dimension to what we're doing for custody. So if you think about, As Karen said earlier in responding to Pete's question that we have the assets under custody model, but what we're seeing are these value added services That are coming into the market. And the partnership with Unchained is one of those, where we're holding part of the key, As I said in the prepared remarks, and then we're acting as one of the key signers in the transaction. Speaker 800:47:57We like this model a lot. It's hugely scalable. We anticipate being active in that network by year's end. Speaker 600:48:09Great. And then maybe transitioning a little bit to the international. I was curious, obviously, the U. S. Market needs Regulatory clarity to say at least, which markets do you see having the best setup or the least barriers for you outside the U. Speaker 600:48:24S? Speaker 800:48:26John, I think it's the ones that we've spoken about this morning where we see strong regulatory clarity, we see a From pathway, for our entry, we've already demonstrated with markets like Spain, where we're live today, Together with some of the LatAm markets that we're working with regulators who have provided good guardrails for how the assets and the trading And we're working with partners who really want to take advantage of that shifting sentiment within the market. As we see regulatory clarity, we see that the consumer sentiment return to a very positive level. So the ones that we've spoken about this morning, those in LatAm, Hong Kong, Singapore, Australia are all markets that we like a lot together with the U. K. And parts of Europe. Speaker 800:49:15And as Karen also mentioned, the shift to an ARR model to a subscription model as we are growing and evolving the business, I think it provides good underpinnings to the forecast and outlook that Karen gave as part of the presentation. I think us being able to take advantage of that regulatory clarity, consumer sentiment together with strong backlog against Our recurring revenue model is really giving us great confidence as we move into 2024. Speaker 600:49:51Great. Thanks so much. Operator00:49:56We have no further questions, so I'll hand the call back to the management team for any concluding remarks. Speaker 300:50:03Thank you, everyone, for attending our earnings call this morning. We look forward to Speaker 100:50:06connecting with you again soon.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallBakkt Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Bakkt Earnings HeadlinesHead to Head Analysis: Hut 8 (NASDAQ:HUT) versus Bakkt (NYSE:BKKT)May 8 at 2:13 AM | americanbankingnews.comBKKT Investors Are Reminded of an Opportunity to Lead Bakkt Holdings, Inc. Securities Fraud Lawsuit with the Schall Law FirmMay 7 at 11:55 AM | prnewswire.comWatch This Robotics Demo Before July 23rdJeff Brown, the tech legend who picked shares of Nvidia in 2016 before they jumped by more than 22,000%... Just did a demo of what Nvidia’s CEO said will be "the first multitrillion-dollar robotics industry."May 8, 2025 | Brownstone Research (Ad)INVESTOR ALERT: Faruqi & Faruqi, LLP Investigates Claims on Behalf of Investors of Bakkt HoldingsMay 7 at 10:20 AM | prnewswire.comINVESTOR ALERT: Pomerantz Law Firm Reminds Investors with Losses on their Investment in Bakkt ...May 6 at 12:04 PM | gurufocus.comINVESTOR ALERT: Pomerantz Law Firm Reminds Investors with Losses on their Investment in Bakkt Holdings, Inc. of Class Action Lawsuit and Upcoming Deadlines - BKKTMay 6 at 8:00 AM | prnewswire.comSee More Bakkt Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Bakkt? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Bakkt and other key companies, straight to your email. Email Address About BakktBakkt (NYSE:BKKT) offers software as a service and application programming interface solutions for crypto and loyalty, powering engagement, and performance. The company operates Bakkt Marketplace, a platform that enables consumers to buy, sell, and store crypto in an embedded web experience; Bakkt Crypto, a platform that supports clients with a range of crypto solutions; and Bakkt Trust, institutional-grade qualified custody solution for market participants. Its platform also offers a range of loyalty solutions, including redemption solutions for various rewards categories comprising travel, gift cards, and merchandise; travel solutions that offer a retail e-commerce booking platform, as well as live-agent booking and servicing; and unified shopping experience. The company was founded in 2018 and is headquartered in Alpharetta, Georgia.View Bakkt ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Upwork's Earnings Beat Fuels Stock Rally—Is Freelancing Booming?DexCom Stock: Earnings Beat and New Market Access Drive Bull CaseDisney Stock Jumps on Earnings—Is the Magic Sustainable?Uber’s Earnings Offer Clues on the Stock and Broader EconomyArcher Stock Eyes Q1 Earnings After UAE UpdatesFord Motor Stock Rises After Earnings, But Momentum May Not Last Broadcom Stock Gets a Lift on Hyperscaler Earnings & CapEx Boost Upcoming Earnings Enbridge (5/9/2025)Petróleo Brasileiro S.A. - Petrobras (5/12/2025)Simon Property Group (5/12/2025)JD.com (5/13/2025)NU (5/13/2025)Sony Group (5/13/2025)SEA (5/13/2025)Cisco Systems (5/14/2025)Toyota Motor (5/14/2025)NetEase (5/15/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 9 speakers on the call. Operator00:00:00Greetings, and welcome to the Bakkt Third Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. A question and answer session will follow the formal presentation. And as a reminder, this conference call is being recorded. I will now turn it over to Anne Avery, Head of Investor Relations at Bakkt. Operator00:00:16Please go Speaker 100:00:17ahead. Good morning, and thank you for joining us for Bakkt's 3rd quarter earnings call. Today's presentation, including a Separate earnings call presentations that can be found on our Investor Relations website at www.investors.bac.com will contain certain forward looking statements. These statements are based on management's current expectations and are subject to risks and uncertainties, which may cause actual results to differ materially from those expressed or implied in such forward looking statements. For a more complete discussion on forward looking statements and the risks and uncertainties related to Bakkt's business, please refer to its filings with the Securities and Exchange Commission. Speaker 100:00:50During today's presentation, in addition to discussing results that are calculated in accordance with generally accepted accounting principles, we will refer to certain non GAAP financial measures. For more information on this, the basis of presentation for our financial results and our non GAAP measures, please refer to our earnings release, which was filed this morning with the SEC. Joining me on today's call are Gavin Michael, Chief Executive Officer and Karen Alexander, Chief Financial Officer. After our prepared remarks, we will answer questions that we received from our investors After that, Gavin and Karen will be available to answer questions from the analyst community. I'll now turn it over to Gavin. Speaker 200:01:27Thank you, Anne. Good morning, everyone, and thanks for joining. Earlier this year, we communicated our plan to simplify our business and allocate our capital towards areas of the business with strong product market fit, scalability and a clear path to profitability. During the course of 2023, we've made substantial progress against this goal. Our specific priorities for the year including expanding our crypto platform, expanding and activating our client network and strategically allocating capital. Speaker 200:02:02Our teams are being nimble and flexed to deliver on all of these priorities despite challenging market conditions. The U. S. Crypto market remains challenging. We still lack a clear regulatory framework and headwinds from bad actors in the space have muted trading volumes. Speaker 200:02:20However, we are seeing green shoots with institutional investors looking to participate in crypto ETFs and digit asset tokenization. We've been flexible in adjusting our strategy as needed to meet these challenges. We've made international expansion a key priority And we've demonstrated our ability to act quickly with our capabilities active in 9 new markets by the end of this year. And there's more to come on the international front. This is just the beginning for us. Speaker 200:02:51This will generate strong revenue growth for us as we look to 2024. We continue our focus on custody and signing up new clients with the recent flight to quality that we've experienced As well as delivering enhancements to our offering, the custody product further diversifies our future revenue streams given it's not as reliant on trading volumes. We've also reduced our reliance on market volumes and the related volatility in our revenue stream by signing on new clients with more of a subscription based revenue model. Lastly, in light of the challenging market And slower revenue opportunities this year, we've been focused on controlling expenses. We've made a lot of hard decisions to make cuts and have been very prudent with our spend. Speaker 200:03:42It hasn't always been easy, but it's paid off. With our core operating expenses, Excluding crypto costs and impairment charges, down 26% year over year. That's real progress and we'll continue to focus on that. 2023 has been a year of enhancing our industry leading platform across advanced trading capabilities and secure compliant custody that's built to evolve and adapt with the changing regulatory landscape. Our platform has reliable infrastructure that supports our trading and custody capabilities. Speaker 200:04:20Recent market events, including SBF's guilty verdict, All underscore how important it is to crypto responsibly and how critical it is to have a partner like Bakkt who upholds the highest standards of transparency, security and compliance. Our loyalty redemption capabilities also continue to be a strength as we provide our clients with a full spectrum of flexible and comprehensive solutions. While we remain committed to expanding in the U. S. Market, we've adjusted our strategy to quickly overcome The challenging U. Speaker 200:04:58S. Crypto trading environment. With that, we've capitalized on opportunities to expand with new and existing clients into attractive international markets with more regulatory clarity and sizable addressable markets. We are currently live with crypto trading in Spain and several Latin American regions, including Argentina, Brazil and Mexico. We plan to continue to further expand with our partners in LatAm such as Happy and Ibex. Speaker 200:05:34As we shared last week, Bakkt plans to offer our crypto trading and custody services To 3.0 in the UK, the EU, Australia and throughout Asia, including Singapore and Hong Kong, all anticipating activation by year end. These examples are just the beginning stages of our international expansion efforts. As we enter into new markets, we will follow a land and expand strategy, meaning following our initial launches, We will expand our network and reach with other clients. The hardest part of expanding into new markets is the initial landing. Once we've done that, Further expansion is relatively painless. Speaker 200:06:17As we've already taken steps to ensure we are compliant and regulatory first within these markets, We can confidently and quickly broaden our reach to millions of new customers going forward. In addition to the international clients, we continue to grow in the U. S. As well, expanding our broad network and further emphasizing our product market fit. On the trading front, Bakkt's secure platform is resonating with crypto native companies in the industry such as OpenNode, which intends to use our advanced end to end solutions. Speaker 200:06:53Events of the past year have shown the value and need for qualified custodians And in turn, we've seen increased interest in our secure and highly regulated platform. We're expanding with institutionally backed companies like EDX Markets, a digital asset marketplace for crypto native firms And large FIs, backed as a qualified custodian, has preliminary agreed to join their clearinghouse and custodial network. We've entered the family offices and high net worth space with our new live client, Lebo BTC Ledger Group, a firm that helps investors seamlessly access the most liquid digital asset markets for the acquisition and safe storage of cryptocurrencies. These customers have unique needs and Bakkt is well positioned to serve them as a qualified custodian. And finally, We've agreed to enter Unchained's enterprise custody network. Speaker 200:07:54Unchained allows their clients to securely take control of their Bitcoin with their cold storage vaults. As part of the custody network, Bakkt intends to serve as the institutional signatory, also known as a key agent for customers' collaborative custody multisig vaults. We've made substantial strides this quarter, expanding our trading and custody network. And as this expanded network allows us to reach And new international markets in our work together. These recent wins are testament So the product market fit of our capabilities and the continued focus on growing our core crypto solutions. Speaker 200:08:40As our crypto business matures and we grow both internationally and domestically, we expect that our revenue mix will also evolve With an increasing share of our revenue coming from subscription based annual recurring revenue, which will provide stability During uncertain crypto markets, we're executing at a faster rate than ever before, moving quickly with newly signed clients in order to activate and go live efficiently. We offer seamless integration and customer experiences, which enable clients to integrate in around 45 days, adding active traders to our platform quickly. We're currently live with Blockchain.com, Lebo BTC, Happy and Fin Equities due to our smooth Onboarding and activation experience. We continue to expand our relationships with our current partners. Investo recently appointed Bakkt as its U. Speaker 200:09:42S. Crypto provider with migration of the existing customer accounts expected by year end. We're also expanding our crypto capabilities with Blockchain.com into new U. S. Regions, including Hawaii, Louisiana, Nevada and Virginia. Speaker 200:10:01We executed rapidly with Webull to facilitate a smooth Webull Pay app Launch and we're now enabling account sign ups. During this quarter, Webull finished migrating customers to Webull Pay. Due to the migration during the quarter, we experienced a slowdown in client activity on our platform. We've been working closely with the WeBull team to monitor customer activity and rollout enhancements to improve their customers' experience and drive deeper engagement levels. We're pleased to continue expanding our relationship with WeBull Pay. Speaker 200:10:38As some other clients have decided to exit the crypto business, WeBull Pay has created a model to transition crypto accounts and maintain them on the Bakkt platform. We're also working to expand our relationship with Webull on new and exciting use cases. We have been working closely with the Caesars team to bring our crypto rewards capabilities to their members. Once live, Caesars Rewards members will have the option to redeem their rewards credits For Bitcoin via Bakkt's user friendly experience, our teams are excited to bring crypto capabilities to the more than 60,000,000 members The worldwide highly acclaimed Caesars Rewards platform early in Q1. We are relaunching our custody platform with increased capabilities, including segregated wallet structure and a flexible policy engine. Speaker 200:11:34Our platform offers a foundation for our clients to safeguard their crypto assets. In collaboration with our clients, we will offer off exchange trading, Settlement service and co custodial service, illustrating the breadth of the platform. We'll be expanding the coins that can be custodied on our platform to include a total of 8 coins, Bitcoin, Ethereum, Bitcoin Cash, Dogecoin, Ethereum Classic, Litecoin, Shiba Inu and USD Coin. Our redeveloped offering has already been awarded best digital asset custodian by the digital banker, and we've notably increased our marketing efforts to continue to spread awareness of our offering. We've gained significant interest in our upgraded platform from both existing clients and prospects with many now operating in our sandbox. Speaker 200:12:30While trading and custody will always be at Bakkt's core, We've spoken many times about the evolution of crypto and Bitcoin from a speculative asset to powering everyday utility. With this, we've been investing in the Lightning Network and we're looking forward to the near term launch of our Lightning service to select clients. This service will allow them to leverage for cross border remittances, B2B settlement, instantaneous deposits and withdrawals for trading and global interoperable P2P. We have partnered with 2 of the leading lightning service providers to collaboratively build out our global network of compliant on and off ramps. A multifaceted relationship with Ibex includes working together on Lightning. Speaker 200:13:22And we recently shared the news that we'll be collaborating with Light to support a new open standard for money transmission, universal money addresses or UMAs. UMA makes sending money as simple as sending an email and the new service can be leveraged for a number of use case. We have a vision for Internet native payments that is shared by LightSpark and Ibex. These partnerships are a natural fit for our business. So with that, I'll turn it over to Karen to discuss our financial and operating results for the quarter. Speaker 300:13:59Thanks, Gavin. I will now walk you through our Q3 financial results. A quick reminder that in accordance with GAAP, we present crypto services revenue Encrypta costs and execution, clearing and brokerage fees on a gross basis since we are a principal in the crypto services we provide our customers. By contrast, we are an agent in the loyalty redemption services we provide our loyalty customers. So loyalty revenue is presented on a one line net basis. Speaker 300:14:27Crypto costs and execution clearing and brokerage fees, which we will refer to as crypto costs and ECB for the remainder of this call, Drive gross crypto services revenue and the difference between these line items represents Crypto Trading's contribution to margin. Please see the notes section of our earnings presentation for additional detail on Encrypto Services revenue and related costs. Turning to Slide 13, we have our Q3 2023 financial results. We had total revenue of $204,800,000 of which $191,800,000 was gross crypto services revenue. Total revenues increased significantly year over year Due to our acquisition of Apex Crypto, which closed on April 1, 2023, we had $13,000,000 of net loyalty services Operating expenses were $257,600,000 which reflects a significant year over year increase in crypto costs and ECB, Driven by related crypto services activity. Speaker 300:15:34During the Q3, in accordance with generally accepted accounting principles, We conducted our annual goodwill and intangible assets impairment testing. Earlier this year, we spoke about strategically allocating more of our capital Towards the crypto business, while maintaining existing offerings and relationships in the loyalty business. We made this decision Given our expectations for which products have a clear path to profitability, given the pullback and significant investments in the loyalty business, We've lowered our long term revenue growth expectations for this business. As a result, we recognized a 23,300,000 Non cash intangible assets impairment charge on our loyalty technology and customer relationship intangible assets And the Bakkt brand name intangible. The charge is non cash and does not have any impact on our future operations or affect the liquidity or cash flow from operating activities. Speaker 300:16:32Operating expenses excluding crypto cost and ECB And non cash goodwill and intangible asset impairment charges were $44,200,000 This represents a decrease of 26% year over year. This improvement is primarily due to a reduction in total compensation and benefits as we are continuing to recognize the benefit from earlier expense The net loss for the quarter was $51,700,000 which resulted in a diluted net loss of $0.19 per share on an average diluted share base of 91,400,000 shares. Net loss allocated to the non controlling interest in the operating company was $34,400,000 leaving a $17,300,000 loss attributable to Bakkt Holdings Inc. For a net loss of $0.19 per share on an average basic share count of 91,400,000 shares. Our total share count as of September 30 was 274,700,000 shares. Speaker 300:17:35ICE remains our largest shareholder as they own 64% of our aggregate shares, which has remained relatively consistent with their shareholding in prior periods. Note that the percent ownership is down slightly year over year due to new Class A share issuances and not due to the sale of shares by ICE. On Slide 14, we have our EBITDA and adjusted EBITDA for the Q3 of 2023. Adjusted EBITDA reflects adjustments for non cash and acquisition related items that impacted the period. EBITDA and adjusted EBITDA for the quarter Losses of $48,700,000 $21,600,000 respectively. Speaker 300:18:16Adjusted EBITDA loss improved during the prior year period, primarily due to lower compensation and benefit costs. On Slide 15, we show revenues for the company. Total revenue for the Q3 of 2023 was $204,800,000 Gross crypto services revenue for the quarter was $191,800,000 The quarter over quarter decline that we saw in the 3rd quarter was due to a slowdown in overall industry wide As well as lower customer activity during the migration of WeBull accounts to WeBull Pay, which Gavin mentioned earlier on this call. We've been working closely with the Weebill team to monitor customer activity and rollout enhancements to improve their customers' experience And drive deeper engagement levels in the new app. As Gavin mentioned earlier, as our crypto business matures, we expect that our revenue mix will also evolve With an increasing share of our revenue coming from subscription based annual recurring revenues, this should reduce our reliance on industry activity volumes and provide stability to our revenue stream during uncertain market activity levels. Speaker 300:19:27Net loyalty revenues of $13,000,000 increased 2% year over year. This was driven by an increase in transaction revenue, which was $6,800,000 for the quarter, up 5% year over year. This improvement was primarily due to higher air travel and loyalty redemptions. Subscription and service revenues of $6,200,000 were relatively flat year over year. Turning to Slide 16, we have total operating expense. Speaker 300:19:57Total expense for the Q3 of $257,600,000 Includes $190,100,000 of crypto costs in ECB. These costs are driven by crypto trading volumes. SG and A expenses of $7,400,000 were down 4% year over year due to a reduction in marketing expenses. Total compensation expense of $24,600,000 declined 35% compared to the Q3 of 2022 due to lower headcount and a decrease in noncash compensation expense. Other expenses of $12,100,000 were down 16% year over year due to lower depreciation and amortization and acquisition related expenses. Speaker 300:20:42We're pleased that our disciplined approach to expense management is paying off. We will remain prudent around our costs to ensure that we are strategic with where we spend and how we allocate our capital towards opportunities that provide the highest returns. Turning to Slide 17, we have a slide comparing gross crypto services revenue In crypto costs and ECB, gross crypto services revenue of $191,800,000 was impacted by lower industry wide volumes And lower activity levels from WeBull Pay customers. Crypto costs and ECB were $190,100,000 for the quarter. During the quarter, we adjusted our revenue share agreement with We Will Pay for the rest of the year to increase revenue retained by Bakkt, while We Will Pay engagement stabilizes. Speaker 300:21:31The benefit from this adjustment is reflected in the results for the quarter and acts as a partial offset to the declining gross revenue. As a result, if you compare the two columns for Q3 'twenty three in the graph, you will see that the contribution to margin from crypto trading activities, Also known as our take rate was higher this quarter compared to historical periods. The Q3 2023 Take rate of approximately 80 basis points of gross crypto services revenue is higher than the historical average of between 30 40 basis points, which will continue into Q4 2023. On Slide 18, we have our key performance indicators. As a reminder, we have included Apex crypto in the historical KPI figures on this slide for comparison purposes. Speaker 300:22:20We had 6,100,000 crypto enabled accounts at the end of the 3rd quarter, which reflects a steady increase over time. Next, we have our transacting accounts, which we break out into crypto and loyalty accounts. There were 1,000,000 transacting accounts in the 3rd quarter, Of which 593,000 were for loyalty redemption and 454,000 were for crypto trades. Loyalty redemption transacting accounts were down 13% year over year due to a decline in hotel, rental car and gift card activity. Crypto transacting accounts were up 3% sequentially due to increased activity related to the delisting of certain coins. Speaker 300:23:03Notional traded volume is also broken out between crypto and loyalty redemption. Total notional traded volume $366,000,000 of which $191,000,000 was from crypto and $176,000,000 was related to loyalty redemption. On this chart, we have also included the crypto industry trading volumes, which is the orange line. As depicted here, Our crypto trading volumes were down a substantial amount on a sequential basis. During the quarter, volumes were impacted by lower activity levels from WeBull Pay customers And the delisting of certain points. Speaker 300:23:40If you normalize for these factors, the quarter over quarter decline in our crypto trading volumes Was right in line with the overall crypto market industry, which was down 23%. Meanwhile, loyalty redemption volume was down 4% year over year. Our assets under custody of $506,000,000 declined 23% sequentially due to the impact from delisting certain coins and a reduction in certain Quin prices. Turning to Slide 19, we have our condensed balance sheet. We ended the Q3 with $90,900,000 of cash, cash equivalents and available for sale securities. Speaker 300:24:21Our cash usage for the quarter was $8,500,000 During the quarter, we had a non recurring addition of cash of $15,200,000 which is returned to us from ICE clearing and is related to the delisting of futures and options contracts. Excluding the return of Cash from ICE Clearing. Our cash usage from operating activities was $19,000,000 which was slightly higher than the 2nd quarter cash of $18,200,000 Although we saw improvements in our operating expense base, including lower acquisition related expenses, Marketing and insurance expense. Revenues were lower due to crypto trading volumes, which we discussed earlier, which led to the slight tick up in cash usage. Recall that last quarter, we updated our 2023 outlook for both revenue and free cash flow utilization with an expectation that net revenue contribution from loyalty and crypto revenue activities Would be between $64,000,000 $70,000,000 and our free cash flow utilization would be between $90,000,000 $96,000,000 Since that update, we have seen continued softness in loyalty travel redemption levels as well as lower market retail crypto transaction activity. Speaker 300:25:41Additionally, our recently announced international retail crypto clients will begin to contribute to revenue in late q4 2023, which is a bit later than the timing previously anticipated in last quarter's outlook update. Accordingly, we are reducing our expectation of net loyalty and net crypto revenue activity contribution for 2023 To $57,000,000 to $60,000,000 comprised of gross crypto revenues of 6.97 Speaker 100:26:13to $1215,000,000 Speaker 300:26:17and net loyalty revenues of $53,000,000 Less crypto costs of $693,000,000 to $1208,000,000 This directly impacts free cash flow utilization, notwithstanding continued progress in reducing cash expenses. And as such, we now expect free cash flow utilization for 2023 to be approximately $100,000,000 The progress we have highlighted in signing new retail and institutional crypto customers will drive Strong backlog going into 2024. Our preliminary guidance for 2024 provides color on the timeline to revenue from these new customers. We preliminarily expect gross crypto revenues of $3,406,000,000 To $9,015,000,000 net loyalty revenues of approximately $55,000,000 Encrypto costs of $3,386,000,000 to $8,976,000,000 This translates into loyalty and crypto revenue activities driving $75,000,000 to $95,000,000 of net revenue contribution in 2024. The increased revenue expectation is driven by new retail and institutional customers with loyalty revenues expected to increase slightly. Speaker 300:27:40As Gavin mentioned earlier, the 2024 revenue outlook includes an expectation of increased diversity of crypto revenue both geographically With the ramp up in international retail crypto and by customer segments with the growth in institutional custody revenue, It also includes an expectation of approximately 25% to 50% increased subscription revenue Driven by subscription based retail crypto revenue. 2024 free cash utilization is expected to be 43 $63,000,000 reflecting further reductions to our cash expenses. At the high end of our revenue range, We see a pathway to be approximately breakeven on an adjusted EBITDA basis by the end of 2024. I will now pass it back to Gavin for his closing remarks. Speaker 200:28:33Thanks, Karen. Just a few final thoughts. We've made substantial progress this past quarter And we're building momentum for future growth and success. This was another consecutive quarter where we clearly demonstrated our ability to execute and leverage our industry leading platform made stronger from our acquisition of Apex Crypto to win new clients and deliver results for our existing ones. We're actively executing our international growth strategy. Speaker 200:29:04Our crypto capabilities will be live in 9 attractive international markets by year's end. This is a significant milestone for us And testament to how we push forward when faced with challenges, in this case, a difficult environment in the U. S. Around crypto regulation. Our team is flexible, adaptable and quick to find other paths to success. Speaker 200:29:30We're still going strong With adding new clients to our roster, we're building an extensive network of clients in a diverse group of industries As the synergies of our expanded crypto capabilities and industry leading infrastructure resonates with market participants. We're pleased with the progress we're making, but what's even more important is that we're moving quickly to onboard all of these clients and activate our crypto capabilities expeditiously. Lastly, we'll continue to be prudent on how we allocate capital and manage our Our results this quarter clearly demonstrate that our disciplined approach to managing expenses are yielding results. But we won't skimp on making investments in areas that make sense and have a clear path to profitability, such as the redevelopment of our custody foundation to make it even stronger for our clients or the investments that we're making in the Lightning Network To increase crypto's utility, we're being smart with where we spend our hard earned money and look forward to sharing with you in the future how those investments are reaping rewards. Thank you for joining us today. Speaker 200:30:43And with that, I'll turn over to Anne to manage Q and A. Speaker 100:30:47Thanks Gavin. Let's move over to questions from the investor community. Leading into our Q and A session, we'll start by answering the top questions from today ranked by a number of votes. We have consolidated some of the questions that address similar themes. After that, we'll turn to live questions from the analyst community. Speaker 100:31:03The first question we will address is about our stock price, which several investors, including Working P, Syed H And Jeffrey C. Submitted. They would like to know what our plan is to raise the stock price, whether we are at risk for delisting and why we aren't using cash to do a stock repurchase. Karen, can you answer this question? Speaker 300:31:21Of course. I know that the downward pressure on our stock price has been incredibly frustrating to all of our shareholders. As a fellow shareholder, I have certainly been disappointed by the stock price performance. We are closely monitoring our stock price. And should we receive a delisting notice, We would take necessary action to remediate such as a reverse stock split. Speaker 300:31:43We are committed to our shareholders and to remaining a public company. Ultimately, we believe the best way to allocate our capital to generate higher returns for our shareholders is to invest in the business, Deliver on milestones and accelerate our path to profitability. That's what will drive our stock price higher. We always consider all options. And while a stock repurchase sounds tempting, it ultimately will not provide sustainable growth and returns that Investing in our business will. Speaker 300:32:13Thank you to all of our shareholders for sticking with us. It hasn't been an easy journey, But I believe there are better days ahead for this company and our shareholders. Thanks, Karen. Our next question hits on Speaker 100:32:25a few themes from Jibril H, Syed H. And Sheila S. Around the status of partnerships, including Mastercard and our plans to drive future success. Gavin, can you take this one? Speaker 200:32:37Yes, sure. I think there was a comment from one of the investors mentioned that we haven't had any major partnership Since we announced the acquisition of Apex Crypto a year ago, I don't quite agree with that. We've signed up numerous new clients since April 1, which is when we closed our acquisition of Apex Crypto and have a number of other clients in late stage negotiations who we expect to announce before too long. Our new relationships span across new and diverse industries and also marks our foray into new international markets. This will enable us to land and expand and greatly broaden our reach across the world. Speaker 200:33:17We formed Strategic alliances with industry leaders such as Plaid and Fireblocks, which provides an extensive network of prospective clients. Also, prior to Closing our acquisition, we signed up Caesars Entertainment as a new client, which as I mentioned will launch early in Q1. This marks our entry into the gaming and entertainment industry, which should provide exciting opportunities to expand. I've said this before and I will reiterate that we greatly value our relationship with Mastercard and continue to work with them on being able to provide our crypto capabilities to their customers. Our respective teams have completed the development work and we're in the process of testing. Speaker 200:34:00We expect to be able to commence a collective sales effort soon. But that said, until the U. S. Regulatory environment for crypto gets fixed, I think many Tradfite companies will remain on the sidelines and wait to activate their crypto strategies. We'll be here ready to resume our Speaker 100:34:24Our last question from the SAFE platform is from Syed H, Who asked if we are involved in any of the spot ETF applications? Gavin, can you give your thoughts on this one? Speaker 200:34:34Yes. Look, thanks for the question. The applications themselves have been a stamp of approval from traditional finance and SEC approval of spot Bitcoin ETFs will be a positive step Towards mainstream acceptance and legitimacy in the financial world. We're excited to see this happen and for the opportunities this will bring to the larger market. With custody being a core anchor product for Bakkt, approval would open up the market for us and we're prepared to serve as a qualified custodian. Speaker 200:35:05We're looking forward to providing you with updates here when appropriate. Speaker 300:35:10And with that, I would now like Speaker 100:35:11to turn the call back over to the operator to open up the phone line to take questions from the analyst community. Operator00:35:18Thank you. Our first question comes from Trevor Williams from Jefferies. Trevor, your line is open. Please go ahead. Speaker 400:35:32Hi. This is Yvonne Zhang on for Trevor Williams. Thanks for taking my question. My first one relates to the crypto services revenue and the increase in the take rate this quarter. Can you provide more color about the change in the revenue share agreement with WeBull Pay and how we should expect the take rate to trend going forward? Speaker 400:35:49And my second question is, what do you see as a normalized pace of OpEx growth beyond 2023, excluding crypto costs and ECBCs? Thank you. Speaker 300:36:01Hi, there. It's Karen. I'm happy to take that question. Starting with the take rate, as we mentioned earlier, We've worked and successfully completed a migration of the WeBull crypto accounts over to WeBull Pay during the That migration required existing customers to activate new accounts that Weibo Pay So it wasn't surprising that we saw some disruption and decrease in trading engagement metrics From that group of customers as they were acclimating themselves to the new WeBull Pay experience. So we've been working actually very closely with Weebill to monitor this customer activity and rollout enhancements. Speaker 300:36:51And in the meantime, I think the adjustment that Weebill made to our rev share agreement to allow us To retain more of that reduced gross volume of trading is really a testament to our collaborative So we expect that to continue through the end of the year. And then the expectation at this point is as the We Will Pay customer experience continues to evolve. We'll see those trading levels return, and we will revert Back in 2024 to a more historical take rate, which has typically been if you include the Historical Apex history, it's typically been between 30 40 bps. And then just in terms of the second question, can you just repeat it one more time just to make sure I have it? Speaker 400:37:49Yes. I was just curious, what you see as a more normalized pace of expense growth beyond this year, Speaker 300:38:00Yes. So on the expense growth, one of the things that we've highlighted is we've taken A lot of actions in 2023 to reset our expense footprint. We're seeing And continue to see a lot of opportunities to increase efficiencies through the integration Of the Apex team and systems with the legacy Vac team. So we actually expect our cash expenses to continue to come down in 2024. When you look at the guidance, the preliminary guidance that I gave for 2024, in terms of free cash flow utilization, That reflects when you compare that to the revenue guidance that we've provided, we are looking at continued reductions to our Our expense rate in 2024, probably expenses somewhere in the $130,000,000 rate on a cash basis. Speaker 400:39:02Thank you so much. That's super helpful. Speaker 300:39:07Not a problem. Operator00:39:10The next question comes from Andrew Bond from Rosenblatt Securities. Andrew, your line is open. Please go ahead. Speaker 500:39:17Thanks. Hey, good morning. I just want to start with guidance on the revenue side. For 20 24, you're expecting a pretty big ramp in gross and net revenue from the current run rate. So just wanted to get And I guess, this is primarily from the international edition and kind of what are your assumptions on the broader volume environment Given to achieve this activity or growth, and additionally, how are volumes tracking quarter to date with the stronger October for crypto? Speaker 300:39:47Yes. Andrew, happy to take that question. In terms of the outlook for 2024, I guess, first We thought it was important and helpful to give a preliminary outlook in 2024 given the fact that we have made traction in signing new clients Just as we mentioned earlier in the call, a lot of these are set for activation towards the very end of 2023. So If you yes, while we don't see a lot of impact of these new, relationships in 2023, We do see it as a strong backlog as we get into 2024. The range That I provided, when you break down that revenue, and you put it on a net basis for crypto, is somewhere between $20,000,000 $40,000,000 And that really is that range reflects a kind of a variance in what we expect market engagement to be as well as timeline for activations. Speaker 300:40:49The international component is going to be a big component of that So if you look under any scenario, we think that international retail crypto revenue can be almost half of that net crypto revenue coming into 20 And again, we look at that as not only the progress that we've made signing these Relationships internationally, as Gavin mentioned, it really is a land and expand, as we activate and gain foothold in These markets. But also, a lot of these international relationships, they have signed up for a more of a subscription model in how we will generate revenue and the fact that they will sign up for a tier of trading, where they basically pay a flat amount for within a certain tier. And if they go above that volume, then it will revert to more of a volume based model. So I think in terms of the composition of that, it would be that the ARR component of that also provides, a good By the sight in terms of how we're guiding, at least initially 2024. Speaker 500:42:05Okay. And just on that recurring subscription piece and the expected shift there, can you remind us what Kind of what percentage your revenue is currently recurring? And where do you expect that to get to over the next 12 months as you kind of onboard some of these international partners with this Speaker 300:42:26Yes. So right now, the subscription portion of our revenue stream is In the loyalty part of our business. So it's about if you break down the loyalty revenues, about $10,000,000 of the revenues Our purely subscription based revenues. And then looking into what the potential is for 2024, Yes. We can see that increasing anywhere from 25% to 50% on a dollar basis based on the contribution of Crypto, ARR contracts, in particular from international, but we're certainly not limited to Speaker 500:43:09Okay. And just lastly for me on the capital front. How are you guys feeling your position heading into next year, just given your current run rates and particularly if the volume environment Speaker 300:43:29Yes. So as I mentioned when we I talked about the outlook for 2024. Looking at the progress that we're making in reducing expenses and the potential revenue outlook, We continue to see a path to breakeven on an adjusted EBITDA basis by the end of 2024. At the moment, we have sufficient cash to finance our operations. Yes, certainly, as you think about the company's journey, The original fundraising that we did from the leaseback, was intended to fund a 3 year road map. Speaker 300:44:04So I think as we get into 2024, we would be naturally looking at the next steps for the company in terms of the capital raise, but it's not I think that we imminently need to execute on the plans that we outlined in the guidance that we gave. Speaker 600:44:25Great. Thanks, Karen. Operator00:44:29The next question comes from Peter Christiansen from Citi. Peter, your line is open. Please go ahead. Speaker 700:44:36Good morning. Thanks for the question. A quick one on the WeBuild disruption. Just curious, Was that throughout the quarter or halfway or towards the end? Just a sense there. Speaker 700:44:48And then On the relaunch of the custody product, just curious if you're seeing incremental value added Generating value based pricing, we continually hear that custody pricing has been under pressure. Just curious if the relaunch and some of the new capabilities is helping you drive pricing? Thank you. Speaker 300:45:17Hey, Pete. I could certainly take the first part of the question on Weibo Pay. So Weibo started their migration of customers over to the new Weibo Pay at the beginning of Q3, so in July. So we started to see that impact on engagement levels at the beginning of the 3rd quarter. And the adjustment to the Rauschara agreement that we executed with them is retroactive to July 1. Speaker 300:45:45In terms of the CUSTOMI product and what we're seeing in terms of pricing, The most of the pricing that we're executing is a, AUC fee model, that is scaled to the amount of AUC that we bring on to the platform. There are some minimums, so it's not completely There are some minimums, so it's not completely volatile, but there are other elements of custody type services that have a more of a subscription component as well. So for instance, disaster recovery is something that We talked about, as a capability that we see the market coming to us for. That is more of a monthly subscription amount. So it's, I would say mostly BN AUC with some opportunities for the additional subscription based revenue. Speaker 300:46:37And certainly, as we expand those capabilities, we see that opportunity for subscription or ARR type revenue to increase. Speaker 700:46:48Great. Thank you, Karen. Appreciate Operator00:46:58Next question comes from John Roy from Walter Tower Research. John, your line is open. Please go ahead. Speaker 600:47:04Sure. Great. And I got two questions. The Unchained network, love to get a little more color on that and anything on Speaker 800:47:18Hey, John. I'll take the unchanged one. Being part of this network is really an added dimension to what we're doing for custody. So if you think about, As Karen said earlier in responding to Pete's question that we have the assets under custody model, but what we're seeing are these value added services That are coming into the market. And the partnership with Unchained is one of those, where we're holding part of the key, As I said in the prepared remarks, and then we're acting as one of the key signers in the transaction. Speaker 800:47:57We like this model a lot. It's hugely scalable. We anticipate being active in that network by year's end. Speaker 600:48:09Great. And then maybe transitioning a little bit to the international. I was curious, obviously, the U. S. Market needs Regulatory clarity to say at least, which markets do you see having the best setup or the least barriers for you outside the U. Speaker 600:48:24S? Speaker 800:48:26John, I think it's the ones that we've spoken about this morning where we see strong regulatory clarity, we see a From pathway, for our entry, we've already demonstrated with markets like Spain, where we're live today, Together with some of the LatAm markets that we're working with regulators who have provided good guardrails for how the assets and the trading And we're working with partners who really want to take advantage of that shifting sentiment within the market. As we see regulatory clarity, we see that the consumer sentiment return to a very positive level. So the ones that we've spoken about this morning, those in LatAm, Hong Kong, Singapore, Australia are all markets that we like a lot together with the U. K. And parts of Europe. Speaker 800:49:15And as Karen also mentioned, the shift to an ARR model to a subscription model as we are growing and evolving the business, I think it provides good underpinnings to the forecast and outlook that Karen gave as part of the presentation. I think us being able to take advantage of that regulatory clarity, consumer sentiment together with strong backlog against Our recurring revenue model is really giving us great confidence as we move into 2024. Speaker 600:49:51Great. Thanks so much. Operator00:49:56We have no further questions, so I'll hand the call back to the management team for any concluding remarks. Speaker 300:50:03Thank you, everyone, for attending our earnings call this morning. We look forward to Speaker 100:50:06connecting with you again soon.Read morePowered by