authID Q3 2023 Earnings Call Transcript

Quartr
Provided by Quartr
November 8, 2023

There are 7 speakers on the call.

Operator

Hello, and thank you for standing by, and welcome to AuthID Second Quarter Fiscal Year 2023 Earnings Conference Call and Webcast. I would now like to hand the conference over to Graeme Allrod. Sir, you may begin.

Speaker 1

Thank you, operator. Good afternoon, everyone. With me on today's call are our CEO, Ron DeGuro and our CFO, Annie Pham. By now, you should have access to today's press release announcing our Q2 2023 results. If you have not received this, the release can be found on our website at www.authid.ai under the Investor Relations section.

Speaker 1

Turning to Slide 2. Throughout this conference call, we will be presenting certain non GAAP financial information. This information is not calculated in accordance GAAP and may be calculated differently from other companies similarly titled non GAAP information. Quantitative reconciliations of our non GAAP adjusted EBITDA information to the most directly comparable GAAP financial information appear in today's press release. Before we begin our formal remarks, let me remind everyone that part of our discussion today will include forward looking statements.

Speaker 1

Such forward looking statements are not guarantees of future performance, and therefore, you should not put undue reliance on them. These statements are subject to numerous risks and uncertainties that could cause actual results to differ materially from what we expect. Some of these results some of these risks are mentioned in today's press release, others are discussed in our Form 10 ks and other filings, which are made available at www.sec.gov. We will have a question and answer session following our presentation. To participate in the Q and A, you must be registered on the telephone.

Speaker 1

You can find a link for telephone registration on the Investor Relations section of the AuthID website. I'd now like to introduce our CFO, Annie Pham.

Operator

Thank you, Graham. Turning to Slide number 3. The following highlights compare results from continuing operations for the quarter 6 months ended June 30, 2023, with the quarter 6 months ended June 30, 2022, unless specified otherwise. Total revenue was $400,000 for the 2nd quarter compared with $700,000 a year ago. For the 6 month period ended June 30, 2023, total revenue was $700,000 compared with $200,000 a year ago.

Operator

The reduction was primarily attributed to revenue from a legacy authentication product that was discontinued in April 2022. Operating expenses declined to $2,800,000 for Q2 compared with $6,000,000 a year ago. For the 6 month period in 2023, operating expenses declined to $7,200,000 compared with $11,200,000 for the same period last year. The reduction was primarily due to the company's cost savings measure, resulting in lower headcount and third party vendor costs. Loss was $10,900,000 for the 2nd quarter, with non cash charges of $9,200,000 compared with a loss of $6,400,000 a year ago with non cash charges of $3,300,000 For the 6 month period in 2023, loss was $16,100,000 with non cash and one time severance charges of $12,200,000 compared with a loss for the same period last year of $11,500,000 with non cash and one time severance charges of $5,600,000 The increase in non cash charges in the Q2 6 month period this year was primarily due to the one time conversion expense of CAD 7,500,000 related to the exchange of convertible notes for shares of our common stock that the company executed in May 2023.

Operator

Net loss per share was $2.15 for the 2nd quarter compared with $2.06 a year ago. For the 6 month period in 2023, net loss per share was $3.91 compared with $3.80 for the same period last year. Turning to Slide 4, our non GAAP results. Adjusted EBITDA loss improved to $1,700,000 for Q2 compared with $3,000,000 a year ago, primarily due to cost savings from our Q1 2023 restructuring plan. For the 6 month period in 2023, Adjusted EBITDA loss improved to $3,900,000 compared with $5,900,000 for the same period last year.

Operator

The company defines book annual recurring revenue or bar as the amount of annual recurring revenue represented by the estimated amount of annual recurring revenue we believe will be owned under such contracted orders, looking out 18 months from the date of signing of each customer contract. The net amount of bar reflects the deduction of the bar of contract previously included in reported bar, which was subject to attrition during the quarter. The gross amount of bar from contracts signed in the Q2 of 2023 was 239,000. The net amount of borrowers was $221,000 after attrition compared to $32,000 of borrowers signed in the Q2 of 2022. The company defines annual recurring revenue or ARR as the amount of recurring revenue derived from sales of our verified products during the last 3 months of the relevant period, in this case, the 3 months ended June 2023, as determined in accordance with GAAP multiplied by 4.

Operator

The amount of ARR as of June 30, 2023 was approximately $144,000 compared to approximately $118,000 in the Q2 of 2022. Turning to Slide 5. Over the last quarter, we have made significant progress with our on our efforts to improve our balance sheet and financial position. In May, the AuthID team and Medison Global Partners, our financial advisors and sole placement agent, executed a successful fund raise of $8,200,000 in gross proceeds before expenses. The effort also included the cancellation of a $900,000 note, including interest held by Stephen Gaczek.

Operator

Simultaneously with the fund raise, our team worked with our note holders to capitalize nearly all of the company convertible notes debt totaling approximately $8,900,000 by exchanging the debt for shares of common stock. We are pleased to see the continued confidence in the future of the company as shown by our existing investors, board members and the interest from new shareholders. Following the approval by shareholders at our most recent Annual Shareholder Meeting. We completed a 1.8 reverse stock split of our common stock on Monday, July 10, 2023. As a result, every 8 issuing shares of common stock will automatically combine into one share of common stock.

Operator

These efforts were critical to improving our balance sheet, reducing our cash requirements for a 12 month operating budget and regaining compliance with NASDAQ listing requirements. Finally, as this will be my last quarterly earnings conference call with the company, I want to thank the investors, our Board of Directors our CEO, Ron Deguro and my colleagues for this experience. I also want to welcome Ed SITO, SVP, passed to take over the CFO role. It had been a great honor to serve as a CFO, and I have every confidence in the company's continued success and wish all of you the best for the future. With that, I'd like now to turn the call over to our CEO, Ron Deguro.

Speaker 2

Thank you, Annie. I I do want to take a moment to extend my sincere appreciation to you for all your hard work and valued insights over the last few months. Under extremely tight time frames, you helped closed recent fundraise and note conversion as well as helping us regain compliance with the NASDAQ listing standards. You've been an integral part of helping lead AuthID, and I wish you all the best on your next endeavors. Turning to Slide 7.

Speaker 2

So I came to AuthID because of the opportunity to build a high performance sales machine for the company to achieve strong growth. To that end, it It gives me great pleasure to welcome Ed Salido, who will join AuthID as the Chief Financial Officer effective August 15, 2023. Mr. Salido is a seasoned financial executive with over 15 years of experience in revenue optimization roles supporting high growth B2B and SaaS organizations that needed to be built and optimized for go to market operations. Ed has worked at companies including 0 Hash, Sprinkler, SoCure, American Express and News Corp.

Speaker 2

Ed earned his MBA in Corporate Finance and Strategy from the Stern School of Business at New York University. Having previously worked with that at an identity business where we grew ARR by over $100,000,000 in 3 years, I very much respect his exceptional intellect and agility and proven success in helping drive revenue optimization. I am confident that Ed will be integral to our efforts to grow our business, increase our sales and advance AuthID to the next level of market leadership. To achieve high market growth, we also need a proven and accomplished sales team. It gives me great pleasure to introduce our new sales executives, Greg Manship, Dale DeGuro and Jeff Scheidel, who joined us in July to help us build a sales centric organization, Grow our pipeline and put customer wins on the board.

Speaker 2

Greg, Dale and Jeff bring a wealth of experience in sales leadership and business development. They are also leading identity domain experts, who are highly versed in technical knowledge required to build credibility with our customers and present solutions to our customers' challenges. Between them, they have decades of experience in the identity and access management space. Greg has many years in the identity sales and also has been through several successful exits in the space. Dale with years in Identity Access Management has personally designed and built solutions and user experiences for multiple organizations, including Oracle.

Speaker 2

Jeff has spent over a quarter century in the identity access management industry and even wrote a McGraw Hill best selling book on the exact topic. All of them have built key customer relationships in major industries such as banking, credit, e commerce, cybersecurity and other verticals we are actively pursuing. Each of the VP of Sales will be responsible for executing AuthID sales strategy, developing and expanding key customer and partner relationships and driving our revenue growth across these verticals. These additions to our sales teams are the right people at the right time. They are hyper focused on executing on a proven sales framework, launching our AuthID University and strengthening sales first mindset.

Speaker 2

I am confident that Greg, Dale and Jeff, along with our new CFO, Ed, will strengthen the current team, And together, we will be successful in accelerating AuthID's growth. Moving to Slide 8. One of my fundamental selling principles is that the key to long term security sales success is delivering technology that offers an amazing user experience and enforces the highest levels of security. And more importantly for AuthID, our products must make the security seamless to the end user. To that end, our product management, engineering and development teams have Very busy over the last few months issuing 6 major releases to our Verified platform.

Speaker 2

We prioritize efforts to deliver maximum platform uptime and availability, improved accuracy and speed and increased first pass transaction success rates. We fortified our identity verification solution for our new customer onboarding by adding layers of additional fraud detection. We refined our user interface for both document and selfie capture and delivered easy to use self-service onboarding workflows for our workforce customers. AuthID is at the forefront accuracy and speed when it comes to biometric identity verification solutions. With our ability to perform lightning fast back end processing in 700 milliseconds, And this performance far outshines our competition, who are at best offer speeds of 5 to 9 seconds as tested by customers.

Speaker 2

Said differently, AuthID is 5 to 10 times faster than our best competition, which drives an amazing user experience. This is the value proposition customers are getting very excited This is what makes me confident that our continued investment and innovation of our patented identity platform will be AuthID's defining value proposition to win the market. Turning to Slide 9. So in the short time since I joined Off ID, our sales team generated several strong customer wins in Q2, representing $239,000 in booked annual recurring revenue, which I'll call bar. The highest total bar in the sales the highest total bar in sales that AuthID has achieved in a single quarter to date and almost equal to the bar booked for the entire year of 2022.

Speaker 2

AuthID was selected by these new customers because of our ability to deliver fully orchestrated fast, accurate and user friendly identity journeys across a range of use cases. For instance, financial institutions continue to demand streamlined onboarding and the need to prevent rampant identity fraud and security threats. Through a channel partner, we booked a large 600,000 member credit union who began generating revenue in the same quarter. This was my first deal as CEO in my 1st week at AuthID. This credit union is using AuthID's biometric identity verification solution to streamline customer onboarding and weed out imposters.

Speaker 2

Our message for protecting workforce applications has also begun to resonate. In June, we signed an international recruitment platform who will use our services to verify identity of new hires and automate identity document collection. And last but not least, as seen with our most recent customer announcement, we were selected by ABM Industries, a Fortune 500 company and one of the largest providers of facility services and solutions to secure employee access to their workforce applications on shared corporate devices. So So let's dig deep into that one a little bit more. So moving to Slide 10.

Speaker 2

The contract with ABM Industries represents a significant win a well established Fortune 500 New York Stock Exchange Listed Company. ABM has over 100,000 U. S. And international service workers deployed across diverse locations, including aviation, education, healthcare and hospitality. In fact, The next time you walk through an airport, you will likely see the ABM logo on a number of service personnel.

Speaker 2

With such a large workforce using shared corporate devices, AuthID's ability to provide an easy to use, secure biometric authentication experience was critical to winning this deal. It's So let's turn to the words of Stephanie Franklin Thomas, ABM's Chief Information Officer, on why they selected AuthID. ABM is focused on elevating the client and team member experience through technology and data. We selected AuthID for its combination of security, seamless user experience, shared device support and cost effective delivery. Their innovative biometric authentication solutions offer the ultimate in passwordless security, accuracy and speed.

Speaker 2

In addition to being a big salesman for AuthID, this use case is also an optimal case study for solving one of the biggest challenges in workforce security, securing access to company's workforce applications on shared corporate devices. Organizations that deploy shared devices battle constant attacks by cyber criminals who prey on passwords, legacy authentication and employee error. Corporate IT teams must address significant shared device authentication challenges, including difficult user experiences, shared passwords and expensive hardware tokens. These organizations are looking to move towards 0 trust architecture that mandates secure strong authentication across all the applications. Therefore, the opportunity for helping organizations using shared devices advance their 0 Trust security with secure and seamless biometric authentication is vast across various industries.

Speaker 2

For example, in healthcare, doctors, nurses, administrators shared desktops, laptops and mobile devices. Retail, Hospitality and Entertainment segments also deploy a large number of shared tablets and shared workstations that will require employees to utilize a form of strong authentication. Until now, the de facto authentication for these devices has involved deploying unwieldy and costly key cards and hardware tokens, which can easily be lost, shared or stolen. AuthID solves for shared device and trade across all industries With next generation biometric authentication, delivering a highly secure and streamlined user experience, we accelerate a Zero Trust security framework. Now with the proven case study on ABM Industries, we will leverage this success to secure more customers with shared device challenges.

Speaker 2

Turning to Slide 11. Now to our go to market efforts. In addition to the shared device opportunity, we see an expanded product market fit for our biometric identity verification and authentication solutions in Finserv, FinTech, Healthcare, Entertainment and the Gig Economy. These organizations are looking to AuthID for our fast, convenient and highly accurate solutions that stop fraud and streamline onboarding as well as providing strong authentication that protects against phishing and account takeover attacks and reduces help desk costs due to account and password reset requests. Organizations should not have to compromise cybersecurity and identity assurance for frictionless user experience, which is why AuthID delivers both, and we will continue to focus on our mission to deliver the best solution on the market that eliminates authentication fraud, offers 0 trust protection and provides the fastest and easiest user experience with the highest degree of accuracy.

Speaker 2

Turning to Slide 12. So in June, we engaged the pipeline group, which was instrumental in helping me build a Unicorn business in my previous role, bringing their lead generation technology and Strong talent in generating high quality first call meetings. TPG continues to drive high value conversations with high value targets for our sales organization. Since June 20, the TPG team has performed over 40,000 outbound calls, held over 2,100 live conversations and generated 77 meetings with high value targets. We completed half of these meetings where we created nearly $2,400,000 in new opportunities over 31 business days.

Speaker 2

Doing the math, if TPG continues to add opportunities at this rate over the next 12 months, we will be well on our way to realizing our target of $30,000,000 in qualified sales pipeline. Moving to Slide 13. We had a busy and successful second quarter. We enhanced our balance sheet, strengthened and added new features to our technology platform. And most importantly, we booked $239,000 in bar and customer wins.

Speaker 2

Together, these efforts are helping us build momentum in our business, and I am confident that AuthID will continue to deliver based on this winning formula. First, our total addressable market for integrated identity platforms is estimated to grow from $48,000,000,000 in 2023 to approximately $116,000,000,000 by 2027. We also continue to identify and expand a set of use cases with our prospects for our services to protect both the consumer and workforce applications. 2nd, AuthID has the right product with clear value over the competition. Our identity platform delivers speed, accuracy and the best user experience for the identity verification and authentication that is second to none.

Speaker 2

And third, we have the right team. Our new CFO will bring his proven experience in revenue optimization. Our new laser focused sales leaders will generate new opportunities and book additional wins. And finally, our AuthID University program will ensure that we build a high performance organization populated with experts based on proven sales framework and a sales force mindset. With confidence in this winning formula, we continue to be on track with our target to deliver customer wins totaling $3,000,000 in over the next 12 months.

Speaker 2

In summary, I am extremely pleased with our success in strengthening our finances, enhancing our technology, generating sales leads and wins and developing a sales centric culture. Once again, I want to thank all the investors for their continued faith in AuthID. We would now like to open the call to questions. I will turn the call back to Graham.

Speaker 1

Thank you, Ron. We'll then turn it back to the operator, who will Explain again how to raise a question for those who have signed in and registered on the telephone line. Operator?

Operator

Thank and then wait to hear your name announced.

Speaker 1

Thank you, operator. Whilst we are compiling the Q and A roster, Ron, you've talked about All of the steps and achievements over the last quarter, what do you see as the next sort of major challenges and opportunities in the coming months during through the rest of the

Speaker 2

year. Well, the exciting thing for us is that we've been spending a lot of time building The foundation, right? Getting the finances right, getting the people right and then really understanding how to articulate this message to fit use case. And that's what we've really been spending our time over the last 4, 5 months. The challenge now over the next 6 to 9 months is we need to execute on everything that we've been building on, Really going after the customers, delivering this message to our customers and do it as fast as possible.

Speaker 2

And really that's going to be the focus over the next 6 to 9 months.

Speaker 1

Okay. Thank you. Operator, would you like to invite the 3rd questioner, please?

Operator

Sure. One moment. Our first question comes from the line of Hunter Diamond with Diamond Your line is open.

Speaker 3

Hi, congratulations on the results. So I had a couple of questions. The first one was Maybe if you could give more clarity on sort of the size of the companies you're targeting, the industries. And then what solutions are they utilizing right now? I don't know if 2 factor other software solutions, but what are they sort of comping your offering to?

Speaker 2

So there's a couple of questions in there, so let me unpack them first. So the types of organizations we're going after, we categorize them in 3 tiers. So there's a Tier 1, Very, very large enterprise Tier 2, more of like a medium sized enterprise and Tier 3, which is more of a startups or emerging technology. The way we approach it is there is a strategic set of accounts that we believe are the most strategic for AuthID, so very large and Also strong use cases for us. And then there's another set, which we call the Fast 100 list, which is our customers who just Perfectly fit our sweet spot.

Speaker 2

We can solve their problems very quickly and we can do a deal very quickly. And so that's how we're approaching it. It's about 200 accounts split across those three types of tiers. The use cases fall in 2 categories. Essentially, our core use case is facial biometric authentication, Basically replacing the password with a very strong facial biometric authentication essentially.

Speaker 2

So that is really the core use case. And then These customers that we've closed have also extended that use case not only for replacing passwords, but also to From personal devices, but also to replace passwords on a shared device. And that's what we had highlighted there with ABM. The other use cases involve identity proofing or identity verification, which is the first time any company sees any identity. So is it Ron really Is Ron really Ron or is it Tom pretending to be Ron?

Speaker 2

That particular use case when somebody is applying for a credit card, applying for an account, that is the secondary use case that we're also seeing in these accounts. And luckily for us, both of those use cases have been served by these customers that we've closed recently in our Q2.

Speaker 3

Great. Perfect. That makes a lot of sense. And then my second question is, obviously, the gross margin profile, it's Early days of sort of the revenue ramp and obviously the revenue isn't too material today and you've guided for sort of or not formal guidance, but you've said an annual run rate that you're sort of looking to hit. What do you see as sort of the margins or gross margin targets for this business?

Speaker 3

Obviously, Large SaaS companies are very high gross margin, Salesforce Oracle in general. So I don't do you have any thoughts on kind of the gross margin.

Speaker 2

I do. Absolutely, absolutely. And we have a formula here. So essentially, world class gross margins, at least in this particular space that we're aiming for, is above 85%. But we are just to be clear, we are going to go win our first 10 halo accounts, then we're going to go win our next 100 accounts and then we're going to go win our next 100 accounts.

Speaker 2

So efficiency early on as we get our customers excited by our technology, we may be go below those margins, But ultimately, we're aiming for 80%, 85%.

Speaker 3

Great, perfect. That's it for me. I'll open the line for other questions. Thank you for addressing those points.

Speaker 2

Appreciate the questions.

Operator

Thank you. Please standby for our next question. Our next question comes from the line of Ricky Solomon with Wilmot. Your line is open.

Speaker 4

Hi, guys. So my question is about the product And then about the TAM. So it seems to me early discussions and hearing you talk now about the opportunities That is there. The TAM has increased and it sounds like there's a lot of use cases for our technology. How much work do we have to do to kind of expand TAM?

Speaker 4

What tweaks can we do to expand the product to fit the market needs? And how long would it take to kind of get the product to a point where it's You know, massively scalable.

Speaker 2

Tom, you want to address that?

Speaker 5

Yes, absolutely. So on the product, the current product is designed to service within those two types of markets that Ron described the FAST 100. In that market, our product is a direct fit. Our key differentiator and what people are coming to us for are the speed, the accuracy and the user experience is what we invested into and that is what is bringing them to us as customers. The larger accounts obviously have incremental requirements and those are obviously are being put into our pipeline for our own roadmap As those opportunities come in.

Speaker 5

So we're developing those in accordance as the opportunities come in. The product is scalable as it is right now. And we're ready for the to service those accounts that meet the requirements. So there's not that much incremental work to do to what we would say scalable. It's there

Speaker 2

already. And to answer the other question around what does it take to expand? The customers are sharing more use cases with us and we're learning more and more. So we'll go ahead and try to address that more in the future, but the use cases are expanding as we meet with those customers.

Speaker 4

Great. Thanks.

Operator

Thank you.

Speaker 1

Thank you, operator. I've just I've neglected to introduce our last speaker was Tom Foeke. Some of you will be Many of you will be familiar with as our Founder and CTO, and Tom is obviously also on the call. While we're waiting for any additional questions, Ron, perhaps you could expand a little bit. Talked about the significance of the ABM deal in terms of shared device market, which obviously is one Particular but large use case.

Speaker 1

Can you talk a little bit more about that? And what does the competition in the shared device market look like?

Speaker 2

That use case is very significant in the sense that the customer themselves have been evaluating solutions for over a year and a half. They They've been looking at every single vendor, every single option because this is a very big problem for any organization that has shared devices. So think Similar companies like ABM, large stadiums, large airports, anywhere where there's a large massive workforce, and you may even consider that population low tech. So they need to have the ability to have the highest levels of security regardless of whether there's high technology involved or low technology involved. And ABM Obviously, had looked at all those solutions, which is why that's a very significant and telling for us at AuthID.

Speaker 2

So based off of their own analysis of the competition, they obviously selected AuthID For those things I described earlier, which was speed, accuracy and the amazing user experience. The key thing in these in any authentication In the world, anytime you have to go log into a system, seconds, minutes, any of those things will upset anybody in the user experience. They have to get in very, very quickly. And essentially that is that's what we solve for ABM. There like I alluded earlier, in the marketplace, there is nobody faster than us.

Speaker 2

And so in terms of competition, yes, there are people trying to solve this shared device use case, but nobody can solve it as fast as we can.

Speaker 1

Thank you, Ron. Next question, operator.

Operator

Please stand by for our next question. We have a follow-up from the line of David Lerner with Madison Global Partners.

Speaker 6

Hey, Ron. Hey, David. Hey, Tom.

Speaker 1

Hi, David.

Speaker 6

Hi, Graham. So what I think I heard was 77 meetings were set up in a month's time and you Moving forward with some percentage of that 77, did you give a number there?

Speaker 2

So 77 is scheduled meetings And of those 77, we created 19 opportunities, so about a 58% for the month of July. Is it

Speaker 6

asking too Got it. Is it asking too much to know the average size of those 19?

Speaker 2

Little The average bar? So the total bar opportunity created for those 19 opportunities was $2,400,000 which I did state earlier. So nothing to hide there. Dollars 2,400,000 in opportunities off those 19 opportunities.

Speaker 6

And those are FAST 100.

Speaker 2

Absolutely, because the FAST 100 accounts are the ones that we're going to show value to the market and show value to the business in the next 6 to 9 months. The strategic 100 are the larger organizations, think large, like very big banks, very big strategic organizations, Those that are slower to move on adopting technology, and so that's how we're planning on attacking those accounts.

Speaker 6

And they're not in the $2,400,000 You're separating these TPG meetings? Absolutely. Okay. Well, thank you. Congratulations on your team.

Speaker 6

Good luck with your new financial folks and continued

Operator

At this time, I would like to turn the call back over to Ron for closing remarks.

Speaker 2

Well, one, I wanted to thank everybody again for their extreme support As well as their patience for us as we rebuild the organization and get this thing on its way. Hopefully, we will continue to share good results, which I know we will. So thank you for your questions and your time today. Thank you.

Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.

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Key Takeaways

  • In Q2, total revenue fell to $400K from $700K a year ago due to discontinuing a legacy product, while operating expenses dropped by over 50% to $2.8M, yet net loss widened to $10.9M driven by one-time non-cash charges from convertible note conversions.
  • Non-GAAP adjusted EBITDA loss improved to $1.7M from $3.0M, and the company reported its highest quarterly BAR bookings of $239K (net $221K) alongside an ARR increase to $144K.
  • AuthID strengthened its balance sheet by raising $8.2M in gross proceeds, converting ~$8.9M of convertible debt into equity, canceling a $900K note, and completing a 1.8-for-1 reverse stock split to meet NASDAQ requirements.
  • The company bolstered its leadership team with the appointment of Ed Salido as CFO and added three seasoned sales VPs to drive new customer acquisition and scale its go-to-market operations.
  • Over the quarter, AuthID released six major platform updates to enhance speed, accuracy, and user experience—citing a 700ms authentication speed versus competitors’ 5–9 second benchmark—and secured a landmark shared-device deal with Fortune 500 firm ABM Industries.
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Earnings Conference Call
authID Q3 2023
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