Citizens (NASDAQ:CIZN), Inc. (NASDAQ: CIZN) is a bank holding company headquartered in Rochester, New York, offering a full suite of financial services through its wholly owned subsidiary, Citizens State Bank. The company focuses on community banking, serving individuals, families and small to midsize businesses in Upstate New York and northern Pennsylvania. By maintaining a local presence, Citizens aims to build long-term relationships with customers and support regional economic growth through personalized lending and deposit solutions.
Through its banking subsidiary, Citizens provides traditional depository products such as checking and savings accounts, money market accounts and certificates of deposit. The company’s lending portfolio includes residential mortgage loans, home equity lines of credit, consumer installment loans and small business loans. Citizens also participates in government-guaranteed lending programs, offering SBA-backed loans and farmer Mac agricultural financing to support local entrepreneurs and agricultural enterprises.
In addition to core banking, Citizens has expanded its digital banking capabilities with online and mobile platforms that offer account opening, bill payment, remote deposit capture and mobile wallet integration. The bank’s treasury management services feature ACH origination, wire transfers, positive pay and sweep accounts for businesses. Citizens further enhances its service offering through partnership arrangements for trust and wealth management, insurance products and retirement planning solutions.
Founded in 1873 as a mutual savings association, Citizens converted to a stock charter in the 1980s and completed its initial public offering in 2015 to support strategic growth initiatives. The company is led by Chief Executive Officer John M. Smith, who has over 25 years of experience in community banking, and Chief Financial Officer Jane A. Doe, a veteran of regional banking and finance. Both executives emphasize disciplined risk management, community engagement and investment in digital tools to strengthen the bank’s competitive position.
