Smart Share Global (NYSE:EM) (NYSE: EM) is a technology-driven provider of integrated travel communication solutions, specializing in the rental and sale of portable Wi-Fi devices, prepaid SIM cards and related electronic accessories. The company’s platform connects global travelers with seamless data connectivity services, leveraging its proprietary logistics and inventory management systems to deliver hardware directly to end users through airports, hotels, retail outlets and e-commerce channels. By combining hardware products with a cloud-based operational backbone, Smart Share Global addresses the growing demand for reliable mobile internet access among business and leisure travelers.
The company’s core product portfolio includes pocket Wi-Fi routers, international data SIM cards, local SIM cards for inbound visitors and USB/Type-C power banks. Smart Share Global also offers value-added services such as insurance protection plans, on-demand customer support and automated device tracking. Through its software-as-a-service (SaaS) platform, the firm provides business partners—including travel agencies, tour operators and retail chains—with real-time order processing, device activation, fleet monitoring and data analytics tools to optimize customer experiences and streamline operations.
Operating primarily in Asia, Europe and North America, Smart Share Global has established partnerships with leading airports, hotel groups and online travel agencies to extend its distribution network. The company’s logistics hubs in Hong Kong, Amsterdam and Los Angeles enable rapid device deployment and return processing across major travel corridors. Smart Share Global continues to expand its global footprint by forging alliances with regional tour operators and leveraging digital marketing campaigns to reach new audiences of both outbound and inbound travelers.
Founded in 2017 and headquartered in Hong Kong, Smart Share Global is led by co-founder and Chief Executive Officer Lixin Shao, whose background in IoT hardware development and international logistics has shaped the company’s growth strategy. The senior management team brings together expertise in telecommunications, e-commerce and customer service, reflecting the firm’s commitment to innovation and operational excellence. Since its public listing on the New York Stock Exchange, Smart Share Global has remained focused on scaling its technology platform, enhancing product offerings and delivering a consistently reliable travel connectivity experience worldwide.
