NASDAQ:CNXN PC Connection Q4 2023 Earnings Report $66.87 +1.19 (+1.81%) Closing price 05/27/2025 04:00 PM EasternExtended Trading$66.89 +0.02 (+0.03%) As of 05/27/2025 04:04 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings History PC Connection EPS ResultsActual EPS$0.90Consensus EPS $0.88Beat/MissBeat by +$0.02One Year Ago EPSN/APC Connection Revenue ResultsActual Revenue$696.47 millionExpected Revenue$673.51 millionBeat/MissBeat by +$22.96 millionYoY Revenue GrowthN/APC Connection Announcement DetailsQuarterQ4 2023Date2/14/2024TimeN/AConference Call DateWednesday, February 14, 2024Conference Call Time4:30PM ETUpcoming EarningsPC Connection's Q2 2025 earnings is scheduled for Wednesday, July 30, 2025, with a conference call scheduled at 4:30 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfilePowered by PC Connection Q4 2023 Earnings Call TranscriptProvided by QuartrFebruary 14, 2024 ShareLink copied to clipboard.There are 6 speakers on the call. Operator00:00:00Good afternoon, and welcome to the 4th Quarter 2023 Connections Earnings Conference Call. My name is Justin, and I will be the coordinator for today. At this time, all participants are in a listen only mode. Following the prepared remarks, there will be a question and answer session. As a reminder, this conference call is the property of Connection and may not be recorded or rebroadcast without specific permission from the company. Operator00:00:22On the call today are Tim McGrath, President and Chief Executive Officer and Tom Baker, Senior Vice President and Chief Financial Officer. I'll now turn the call over to the company. Speaker 100:00:34Thank you, operator, and good afternoon, everyone. I will now read our cautionary note regarding forward looking statements. Any statements or references made during the conference call that are not statements of historical fact may be deemed to be forward looking statements. Various remarks that management may make about the company's future expectations, plans and prospects constitute forward looking statements for purposes of the Safe Harbor provisions under the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward looking statements as a result of various important factors, including those discussed in the Risk Factors section of the company's annual report on Form 10 ks for the year ended December 31, 2022, which is on file with the Securities and Exchange Commission as well as in other documents that the company files with the Commission from time to time. Speaker 100:01:31In addition, any forward looking statements represent management's views as of today and should not be relied upon as representing views as of any subsequent date. While the company may elect to update forward looking statements at some point in the future, the company specifically disclaims any obligation to do so other than as required by law, Even if estimates change and therefore, you should not rely on these forward looking statements as representing management's views as of any date subsequent to today. During this call, non GAAP financial measures will be discussed. A reconciliation between any non GAAP financial measure discussed and its most directly comparable GAAP measure is available in today's earnings release and on the company's website at www.connection. Please note that unless otherwise stated, all references to full year and Q4 2023 comparisons are being made against the year ended December 31, 2022, and the 4th quarter thereof. Speaker 100:02:34Today's call is being webcast and will be available on Connection's website. The earnings release will be available on the SEC website atwww.sec.govandintheinvestorrelationssectionofourwebsite atwww.ir.connection.com. I would now like to turn the call over to our host, Tim McGrath, President and CEO. Tim? Speaker 200:03:01Thank you, Samantha. Good afternoon, everyone, and thank you for joining us today for Connection's Q4 2023 Conference Call. I'll begin this afternoon with an overview of our Q4 results and highlights of our performance. Tom will then walk us through a more detailed look at our Q4 financials. In 2023, We achieved several milestones in spite of the macroeconomic backdrop. Speaker 200:03:28We prioritized and then executed on a number of strategic initiatives to grow our solution categories within advanced technologies and to shore up our AI readiness. In fact, our advanced technology sales, which includes sales of software, servers, storage, NetComm and services grew by 15% in 2023. Furthermore, the sales of Advanced Technologies drove an increase in gross margins of 111 basis points to a record 18%. The improvement in sales of Advanced Technologies is the result of continued investment in technical resources, A journey that started over 2 years ago and will continue for the foreseeable future. In addition to our sales performance, We continue to improve operationally and as a result, we generated over $197,000,000 of cash flow from operating activities. Speaker 200:04:30Now looking specifically at Q4, sales of advanced technology products were up 21%, But that growth was more than offset by the decline of 15% in the sale of endpoint devices, which includes Notebooks, desktops, displays and accessories. From a linearity perspective, Q4 was different from historical trends. Generally, December tends to be the strongest month of the quarter for us from a sales perspective. This Q4 was just the opposite. October November were stronger than last year, but December was significantly softer than last year as we experienced very little budget flush and customers pushed out their buying decisions. Speaker 200:05:18We continue to believe that gross profit is a better measurement of our performance and we grew gross profit in the quarter. Now let's discuss our Q4 performance in a little more detail. Consolidated net sales were $696,500,000 4.9% below last year. Solid execution and strong growth in operating margins helped to minimize the impact of a softer top line. Gross profit increased 4.4 percent to $129,800,000 and gross margins were up 166 basis points to 18.6 percent in Q4 compared to Q4 2022. Speaker 200:06:03Customer demand for software, which includes cloud and SaaS solutions, helped to fuel the improvement in our gross margins. Operating income in Q4 was $27,900,000 an increase of 16.9% compared to Q4 2022. Operating income as a percentage of sales was 4% compared to 3.3% of net sales in the prior year quarter. Net income in Q4 was $23,800,000 an increase of 26.3 percent compared to $18,800,000 in the prior year quarter. In Q4 2023, our diluted earnings per share was 0 point increase of 26.3 percent from $0.71 in Q4 2022. Speaker 200:06:56Now we'll look a little deeper into our segment performance. In our Business Solutions segment, our Q4 net sales were $272,400,000 2.9 percent lower than a year ago. The decline in revenue was largely a result of the reduction in demand for endpoint devices. Gross profit for the Business Solutions segment was $63,200,000 an increase of 5.2% from a year ago. Gross margin increased 180 basis points to 23.2% in the quarter compared to the prior year. Speaker 200:07:35This increase was in large part The result of our successful execution and growing the sales of integrated solutions and advanced technologies contributed primarily by services and software that are recorded on a net basis. In our Public Sector Solutions business, Q4 net sales were $100,600,000 14.2 percent lower than a year ago. We experienced a decrease in sales of endpoint devices consistent with our industry, partially offset by an increase in sales of advanced technology solution categories, primarily driven by software and servers. Sales to state and local government and educational were lower by 5.2% compared to last year. Sales to the federal government were lower by 33.3% compared to the prior year quarter. Speaker 200:08:32Gross profit for the Public Sector segment was $17,000,000 which was consistent with the prior year. Gross margin increased by 246 basis points to 16.9% in the quarter compared to the prior year. The increase in gross margin percentage was due to a higher mix of software and services. In our Enterprise Solutions segment, Q4 net sales were $323,500,000 3.3% lower than a year ago. The decline in revenue was primarily due to a decrease in endpoint device sales compared to the prior year. Speaker 200:09:11Gross profit for the Enterprise segment was $49,600,000 4.8 percent lower than the prior year quarter. Gross margin increased by 118 basis points to 15.3% due to growth of advanced technology solutions. I'll now turn the call over to Tom to discuss additional financial highlights. Tom? Thanks, Tim. Speaker 300:09:35SG and A increased $1,400,000 compared to the prior year quarter. The increase in SG and A was due to an increase in investments in our Insolutions business and marketing expenses. On a percentage of sales basis, SG and A increased 91 basis points The 14.6% of net sales in the quarter compared to 13.7% in the prior year quarter, driven by lower revenues as a result of more revenue netting. Q4 operating income was 27,900,000 an increase of 16.9% this quarter from $23,900,000 a year ago. Our Q4 effective tax rate was 25.8%, up from 23.7% due to changes in state income tax rates. Speaker 300:10:25We anticipate a tax rate in the low 27% range moving forward. Net income for the quarter was $23,800,000 an increase of 26.3 percent from $18,800,000 last year. Diluted earnings per share was $0.90 an increase of 26.3%. Our trailing 12 months earnings before income taxes, depreciation and amortization or adjusted EBITDA $135,500,000 compared to $139,300,000 a year ago. In terms of returning cash to shareholders, we paid an $0.08 per share quarterly dividend in December. Speaker 300:11:05As of December 31, 2023, We had $32,300,000 remaining for stock repurchases under our existing stock repurchase program. Today, we announced that our Board of Directors has increased our quarterly dividend by 25% to $0.10 per share. Dividend is payable to shareholders of record on February 27, 2024 and payable on March 15, 2024. Cash flow generated from operations for the year ended 2023 was a record $198,000,000 an improvement of $163,100,000 from the same period a year ago. Our accounts receivable balance decreased $1,600,000 for the year ended 2023. Speaker 300:11:49Our DSO increased to 73 days from 70 days for the same period a year ago due to increased netted product sales, which reduced the revenue but not the receivable balance. Our inventory balance decreased $84,500,000 for the year ended 2023. Improvements in the supply chain have enabled us to complete and deliver orders for which we were holding a portion of the inventory last year. Our accounts payable balance increased $31,100,000 for the year ended 2023 largely due to the time of supplier payments. Our net cash used in investing activities were $160,200,000 for the year end 2023 was the result of $150,600,000 of investment purchases and $9,600,000 of IT equipment purchases. Speaker 300:12:42The company used $15,700,000 of cash for financing activities through the year ended 2023, consisting primarily of payments of $8,400,000 of dividends to shareholders and $5,400,000 of stock repurchases. We ended Q4 with $297,000,000 of cash, cash equivalents and short term investments. I will now turn the call back over to Tim to discuss current market trends. Speaker 200:13:08Thanks, Tom. As we enter 2024, customers continue to be cautious about where they deploy capital. However, we do expect customer spending to increase throughout the year. There are a number of factors that we believe will affect the timing of our revenue growth in 2024. Many customers are taking a wait and see attitude with respect to the economic climate. Speaker 200:13:32And while we see favorable spending trends with some early adopters, We're uncertain as to the timing of device refresh and large project rollouts for our customers. As we said last quarter, We remain very optimistic about the IT landscape. There are several factors that we expect will drive significant IT growth in a number of areas. For example, edge workloads and high speed connectivity through 5 and 6 gs, The consistent and persistent challenges in cybersecurity. Hyperconverged and composable infrastructure solutions that combine server storage and intelligent software into flexible building blocks that replaces legacy infrastructure to enable AI adoption, better flexibility, better security and reduce costs. Speaker 200:14:26And of course AI in its wide and encompassing impact on our entire IT ecosystem. Toward that end, our customers are continuing to evaluate artificial intelligence solutions as they look to improve productivity and increase operational efficiencies. We believe that the adoption of artificial intelligence solutions will be a catalyst that drives demand for additional infrastructure, storage, compute and security solutions. The demands of AI enhanced collaboration tools, improved security and the adoption of new operating systems will require more powerful devices. These factors are also expected to drive a device refresh cycle as AI adoption increases. Speaker 200:15:13Security threats are expected to drive customer demand for hardware, software and services necessary to properly secure IT environments for the foreseeable future. To address these trends, we are taking the following actions. For AI, we're seeing early adoption of AI endpoint applications such as Copilot. We're continuing to tailor our solutions to better assist our customers with their AI journey. As we stated previously, we're also experiencing an increase in demand for advanced technology solutions, which are required to power customers' AI initiatives. Speaker 200:15:52In addition, we recently announced the Helix Center For Applied AI and Robotics. Helix brings together industry leading experts, resources and support designed to help organizations of all sizes Realize the benefits of artificial intelligence and automation. The Helix Center for Applied AI and Robotics is designed to provide the guidance, Tools and support customers need to unravel the complexity and the confusion around AI and properly identify, understand and access its true potential for their unique environments and business needs. For endpoint device, we're working with our customers on readiness assessments to help them evaluate their current environment and identify upgrade opportunities to take advantage of new hardware and software that will facilitate improved security, enhanced collaboration and provide a platform to run AI applications. We have service offerings to assess, design, deploy and secure systems and operating systems, which we believe will promote adoption for customers. Speaker 200:17:05For security, we'll continue to develop our security catalog of offerings, including 4 key areas: modern firewall with analytics and security integration, automated network fabric provisioning, network virtualization and managed networks. To accomplish all of these, we've enhanced our pre sales engagement model with new tools, capabilities and expertise. We've also made significant investments to modernize our service product offerings and capabilities. All these activities are designed to improve our ability to deliver these complex solutions on behalf of our customers. Our customers know they can count on connection to help them standardize, simplify and optimize their end to end IT environments and deliver their business outcomes through technology. Speaker 200:17:59We believe our focus and our business strategy remain well aligned with the shifting dynamics of how customers deploy, utilize and consume technology. We continue to connect our customers with technology that enhances growth, elevates productivity and empowers innovation. We help our customers expertly navigate through a complex set of choices Within the technology landscape, we help calm the confusion of IT for our customers. We continue to believe that IT spend will improve with the refresh of endpoint devices in 2024 and beyond. We expect that will happen after the release of the AI enabled chipsets, which are scheduled to occur during the Q2 in Q3 timeframe. Speaker 200:18:49The timing of our customer adoption of these new technologies is uncertain, but we are optimistic that by the second half of twenty twenty four, we'll return to more normalized growth rates. We expect the growth rates for the U. S. IT market will continue to be challenging in the near term. However, we're encouraged by the number of new customers we're acquiring and we believe we can still outperform the market and take market share notwithstanding the challenges with the macroeconomic environment. Speaker 200:19:22On that note, I'd like to take a moment to thank our extremely dedicated and valued employees for their continued and extraordinary effort During this rapidly changing environment, we'll now entertain your questions. Operator? Operator00:19:53And our first question comes from Anthony Lebiedzinski from Sidoti and Company. Your line is now open. Speaker 400:20:01Thank you and good afternoon. And Thanks for taking the questions. So Tim, it was great that you provided color about the trends throughout the quarter. You talked about a lack of a budget flush in December. Is that was that mostly through certain pockets of your business or was it kind of more spread out as far as like just curious as to like the customers that were saying to you, we're not doing the typical budget flush. Speaker 400:20:35And then know if you can comment on the early trends so far in the Q1. Speaker 200:20:42Sure. So thanks, Anthony. That's good to hear from you. Likewise. During Q4, we did see, As mentioned, a real pullback toward the end of the quarter. Speaker 200:20:56And we think Q1 is going to be very similar in terms of our IT rates of growth. That said, In the month of December, our business solutions team did a little better. I think enterprise and public sector had more significant pullbacks and that really is likely because our customers are trying to evaluate the effects of inflation, interest rates and what all of the economic backdrop means for their businesses. So I think that's kind of consistent across our technology landscape, But that really is what we saw. Tom? Speaker 300:21:41Yes. So what I would tell you is kind of the softness we saw in December the end of December did in fact starting to leak into the 1st part of this quarter. So net net, we're kind of looking at a Q1 this quarter that's probably going to look a lot like Q1 of last year overall. Early to tell, but that's kind of what we're thinking. Speaker 400:22:09Okay. And So when you say that as far as similar, you mean like more on the gross profit or more on the revenue side? Because I know there's been this constant like this Seemingly constant trend towards more netting. So and I know in your prepared remarks, you said that it's better to evaluate your business more on the gross profit level. So just to clarify, Tom, did you mean like as far as similar Q1 from a gross profit standpoint? Speaker 300:22:37Yes. So I think what you're going to see, Anthony, is Q1 is going to be roughly the same as last year on the gross profit line. And as you kind of implied, you continue to see revenue pressure just from the mix of products we're selling. But yes, we were talking about the gross profit, the G and A, kind of the whole picture. Speaker 400:22:58Okay. That's helpful. Okay. Got you. Okay. Speaker 400:23:01And then so as far as the endpoint devices, obviously, those were down. But are you seeing any green shoots with respect to endpoint devices? Or is it Just too early to say or is it just really more of a back half recovery you think? Speaker 200:23:17Well, there's certainly a lot of discussion. I think as you might guess, AI and the related ecosystem is on everybody's minds and our customers are engaging us for lots of discussion. Our technical services and solutions capabilities have been ramped up and our customers are using us more in that AI readiness kind of regime overall for their business. But the green shoots really haven't yet started. There's a lot of discussion about projects, but I really wouldn't want to say that we're seeing that business start to take off. Speaker 400:24:02Okay. Understood, certainly. And then, just switching gears now, your cash and investments is now close to $300,000,000 I did see the increased dividend. But other than that, I mean, what are your thoughts as far as deploying that cash? I think it's more than you need as far as to run the business. Speaker 400:24:23But so what are your top cash flow priorities now? Speaker 200:24:31Well, thanks, Anthony. So M and A, of course, is a strategic driver and a priority for us. Over the years, we've had really good history with M and A. We've had a lot of success there. And our balance sheet is in a good place to take on M and A. Speaker 200:24:46So we're looking at a number of opportunities. But at this point, obviously, it has to be accretive and it has to be opportunistic. And so while we are looking, we are seeing valuations start to come down slightly, nothing further at this point other than It's important, it's strategic and we'll continue to evaluate it. Speaker 400:25:11Got you. Okay. Well, thank you and best of luck and I'll pass it on to others. Speaker 300:25:16Thanks, Anthony. Thanks, Anthony. Operator00:25:19And thank you. And one moment for our next question. And our next question comes from Adam Tindle from Raymond James. Your line is now open. Speaker 500:25:30Okay, thanks. I just wanted to start on the comment that Q1 this year would look a lot like the year ago quarter. Think if I just ran the quick numbers here, it would be flat or maybe down a little bit sequentially on a gross profit dollar basis, if that's the case. And I'm wondering, either Tim or Tom, if you could comment on that because it sounds like we just had Sort of a weak finish to the Q4 there. And I think a lot of us would hope for some level of bounce back than in Q1, if that was the case. Speaker 500:26:05But it sounds like that's not what you're seeing right now that informs the way that you're thinking about the business. So I just wonder if you might comment on what you're seeing here in mid February with half the quarter done and why we wouldn't see a bounce back from that Q4 finish at this point? And also the categories or end markets that would be lagging? Speaker 300:26:24Yes. So I'll tell you, So your conclusion, I think, is correct. That's what we see now about sequentially, gross profit probably is down a little bit. In terms of demand, the fall off we just saw in December kind of continued through. And what we're seeing is The categories that are strong for us, the software as a service, We've done very well with NetComm. Speaker 300:26:57And the category, Adam, that continues to just push and push is the endpoint devices. We're just not seeing the buying patterns start to reemerge there yet. Speaker 200:27:08Yes, I would echo that. We continue to see growth in advanced technologies. AI is a driver of additional infrastructure, as you know, Adam. So Really storage, server, hybrid solutions, there's still a lot of discussion there. Software has been very strong and net comm for us continues to be strong. Speaker 200:27:31We know that's not necessarily the case across the landscape. But the question really becomes when will the device refresh start to kick in. And we know that it will, we just don't know the starting point. Speaker 500:27:50Okay. Yes, that's fair. And I guess maybe that will be a hard follow-up question to ask, but I'll ask it anyway, Tom. As you think about the rest of the year and the shape of 2024, Based on that Q1 outlook, it's kind of flattish on a gross profit dollar basis year over year. I don't see a meaningful improvement in the year over year comparisons. Speaker 500:28:13I just wonder how you might think about gross profit dollar growth And earnings growth or EBIT growth, whichever one you are most focused on for the rest of the year and for full year of 2024, do you think this can be sort of a lowtomidsingledigitgrossprofitdollargrowth and a little bit higher on earnings? Or what are you thinking for 2024 overall? Speaker 300:28:39Trying not to get myself into trouble here. Think probably what we're going to see, Adam, is a gross profit dollar growth in the low to mid single digits. That's kind of What we're thinking about for the balance of the year. We remain focused on the Operating expenses and SG and A, so hope some of that more than that gross profit increase should flow to the bottom line. At this point, we just had our sales meeting last week and Had a lot talked to a lot of partners and everybody is still a little bit fuzzy about the last half of the year it seems. Speaker 300:29:24So it's hard to get too prescriptive when the whole industry, I think, is kind of feeling the same way. Speaker 500:29:35Yes, that's fair. I think we're all kind of in the same boat. Just I guess maybe lastly, Tim, any notable trends that you would highlight by segment. I mean, we just kind of look at like the public sector growth, for example, as a little bit challenged in Q4, but I know that can be very project oriented. Not sure if that's more of a trend. Speaker 500:29:55So any trends that Seeing by segment in Q4 and as you think about 2024, if you want to parse out enterprise versus smaller business versus public sector and the trends that you're seeing broadly would be helpful. Thanks. Speaker 200:30:08Sure. It's a great question. So when you think about the business, you're absolutely right with public sector. Our federal business was down and that is large project dependent and we're confident that, that will come back just based on the large projects that are in the final in the forecast. And we are seeing a little more consistency with BSG, our Business Solutions Group. Speaker 200:30:33But we do predict that a number of our large enterprise customers will be bringing back their large project rollouts. Again, the timing, as we have said, is a little uncertain, but we are thinking that enterprise growth will return Probably more towards the second half, but we think exit the year that could be the growth leader for the company. Speaker 500:30:59Got it. Thank you. Speaker 200:31:02Thank you. Operator00:31:04And thank you. And I'm showing no further questions. I would now like to turn the call back over to Tim McGrath for closing remarks. Speaker 200:31:12Thanks, Justin. I'd like to thank all of our customers, vendor partners and shareholders for their continued support and once again our coworkers Further efforts and extraordinary dedication. Have a great evening. Operator00:31:26This concludes today's conference call. Thank you for participating. You may now disconnect.Read morePowered by Key Takeaways In Q4, Connection reported consolidated net sales of $696.5 million (down 4.9% YoY) but gross profit rose 4.4% to $129.8 million with margins expanding 166 bps to 18.6%, driving a 26.3% increase in EPS to $0.90. Advanced technology sales grew 21% in Q4 (15% for full-year 2023), boosting overall gross margins by 111 bps to a record 18% and offsetting a 15% decline in endpoint device sales. Generated record cash flow from operations of $198 million in 2023, ending Q4 with $297 million in cash and short-term investments, and the board raised the quarterly dividend 25% to $0.10 per share. Customers remain cautious, postponing year-end budget flushes into Q1, but Connection expects a rebound in the second half of 2024 driven by AI-enabled chipsets, device refresh cycles, and growth in cybersecurity and hyperconverged infrastructure. Launched the Helix Center for Applied AI and Robotics and expanded technical services to help customers evaluate, design and deploy AI, automation, security and modern networking solutions. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallPC Connection Q4 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsPress Release(8-K)Annual report(10-K) PC Connection Earnings HeadlinesPC Connection's (NASDAQ:CNXN) earnings growth rate lags the 9.8% CAGR delivered to shareholdersMay 25 at 1:28 PM | finance.yahoo.comConnection Achieves Full Suite of Microsoft Security SpecializationsMay 22, 2025 | finance.yahoo.comTrump Predicts Dollar DownfallREAD THIS VERY CAREFULLY: If you have $100,000 or more saved for retirement, this may make you VERY angry... This is what President Trump said: "Our currency is crashing and will soon no longer be the world standard, which will be our greatest defeat, frankly, in 200 years." Why Would He Say This?May 28, 2025 | Augusta Precious Metals (Ad)Connection Wins Veeam VAR Growth Partner of the Year AwardMay 20, 2025 | finance.yahoo.comConnection Wins Intel Partner of the Year Award for AI PCMay 13, 2025 | uk.finance.yahoo.comPC Connection (NASDAQ:CNXN) Could Be A Buy For Its Upcoming DividendMay 9, 2025 | finance.yahoo.comSee More PC Connection Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like PC Connection? Sign up for Earnings360's daily newsletter to receive timely earnings updates on PC Connection and other key companies, straight to your email. Email Address About PC ConnectionPC Connection (NASDAQ:CNXN), together with its subsidiaries, provides a range of information technology (IT) solutions. The company operates through three segments: Business Solutions, Enterprise Solutions, and Public Sector Solutions. It offers IT products, such as computer systems, software and peripheral equipment, networking communications, and other products and accessories. The company also provides services comprising design, configuration, and implementation of IT solutions. In addition, publishes Connected, a quarterly publication that provides informative articles on the latest technologies and industry trends; distributes specialty catalogs to education, healthcare, and government customers; and MacConnection that publishes a catalog for the Apple market. The company markets its products and services through its Websites, such as connection.com, connection.com/enterprise, connection.com/publicsector, and macconnection.com. It serves small to medium-sized businesses (SMBs) comprising small office/home offices customers; government and educational institutions; and medium-to-large corporate accounts through outbound telemarketing and field sales and marketing programs targeted to specific customer populations, as well as through digital, Web, and print media advertising. PC Connection, Inc. was founded in 1982 and is headquartered in Merrimack, New Hampshire.View PC Connection ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Bullish NVIDIA Market Set to Surge 50% Ahead of Q1 EarningsBooz Allen Hamilton Earnings: 3 Bullish Signals for BAH StockAdvance Auto Parts Jumps on Surprise Earnings BeatAlibaba's Earnings Just Changed Everything for the StockCisco Stock Eyes New Highs in 2025 on AI, Earnings, UpgradesSymbotic Gets Big Earnings Lift: Is the Stock Investable Again?D-Wave Pushes Back on Short Seller Case With Strong Earnings Upcoming Earnings Costco Wholesale (5/29/2025)Marvell Technology (5/29/2025)Canadian Imperial Bank of Commerce (5/29/2025)Dell Technologies (5/29/2025)National Grid (5/29/2025)Royal Bank of Canada (5/29/2025)CrowdStrike (6/3/2025)Broadcom (6/5/2025)Oracle (6/10/2025)Adobe (6/12/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 6 speakers on the call. Operator00:00:00Good afternoon, and welcome to the 4th Quarter 2023 Connections Earnings Conference Call. My name is Justin, and I will be the coordinator for today. At this time, all participants are in a listen only mode. Following the prepared remarks, there will be a question and answer session. As a reminder, this conference call is the property of Connection and may not be recorded or rebroadcast without specific permission from the company. Operator00:00:22On the call today are Tim McGrath, President and Chief Executive Officer and Tom Baker, Senior Vice President and Chief Financial Officer. I'll now turn the call over to the company. Speaker 100:00:34Thank you, operator, and good afternoon, everyone. I will now read our cautionary note regarding forward looking statements. Any statements or references made during the conference call that are not statements of historical fact may be deemed to be forward looking statements. Various remarks that management may make about the company's future expectations, plans and prospects constitute forward looking statements for purposes of the Safe Harbor provisions under the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward looking statements as a result of various important factors, including those discussed in the Risk Factors section of the company's annual report on Form 10 ks for the year ended December 31, 2022, which is on file with the Securities and Exchange Commission as well as in other documents that the company files with the Commission from time to time. Speaker 100:01:31In addition, any forward looking statements represent management's views as of today and should not be relied upon as representing views as of any subsequent date. While the company may elect to update forward looking statements at some point in the future, the company specifically disclaims any obligation to do so other than as required by law, Even if estimates change and therefore, you should not rely on these forward looking statements as representing management's views as of any date subsequent to today. During this call, non GAAP financial measures will be discussed. A reconciliation between any non GAAP financial measure discussed and its most directly comparable GAAP measure is available in today's earnings release and on the company's website at www.connection. Please note that unless otherwise stated, all references to full year and Q4 2023 comparisons are being made against the year ended December 31, 2022, and the 4th quarter thereof. Speaker 100:02:34Today's call is being webcast and will be available on Connection's website. The earnings release will be available on the SEC website atwww.sec.govandintheinvestorrelationssectionofourwebsite atwww.ir.connection.com. I would now like to turn the call over to our host, Tim McGrath, President and CEO. Tim? Speaker 200:03:01Thank you, Samantha. Good afternoon, everyone, and thank you for joining us today for Connection's Q4 2023 Conference Call. I'll begin this afternoon with an overview of our Q4 results and highlights of our performance. Tom will then walk us through a more detailed look at our Q4 financials. In 2023, We achieved several milestones in spite of the macroeconomic backdrop. Speaker 200:03:28We prioritized and then executed on a number of strategic initiatives to grow our solution categories within advanced technologies and to shore up our AI readiness. In fact, our advanced technology sales, which includes sales of software, servers, storage, NetComm and services grew by 15% in 2023. Furthermore, the sales of Advanced Technologies drove an increase in gross margins of 111 basis points to a record 18%. The improvement in sales of Advanced Technologies is the result of continued investment in technical resources, A journey that started over 2 years ago and will continue for the foreseeable future. In addition to our sales performance, We continue to improve operationally and as a result, we generated over $197,000,000 of cash flow from operating activities. Speaker 200:04:30Now looking specifically at Q4, sales of advanced technology products were up 21%, But that growth was more than offset by the decline of 15% in the sale of endpoint devices, which includes Notebooks, desktops, displays and accessories. From a linearity perspective, Q4 was different from historical trends. Generally, December tends to be the strongest month of the quarter for us from a sales perspective. This Q4 was just the opposite. October November were stronger than last year, but December was significantly softer than last year as we experienced very little budget flush and customers pushed out their buying decisions. Speaker 200:05:18We continue to believe that gross profit is a better measurement of our performance and we grew gross profit in the quarter. Now let's discuss our Q4 performance in a little more detail. Consolidated net sales were $696,500,000 4.9% below last year. Solid execution and strong growth in operating margins helped to minimize the impact of a softer top line. Gross profit increased 4.4 percent to $129,800,000 and gross margins were up 166 basis points to 18.6 percent in Q4 compared to Q4 2022. Speaker 200:06:03Customer demand for software, which includes cloud and SaaS solutions, helped to fuel the improvement in our gross margins. Operating income in Q4 was $27,900,000 an increase of 16.9% compared to Q4 2022. Operating income as a percentage of sales was 4% compared to 3.3% of net sales in the prior year quarter. Net income in Q4 was $23,800,000 an increase of 26.3 percent compared to $18,800,000 in the prior year quarter. In Q4 2023, our diluted earnings per share was 0 point increase of 26.3 percent from $0.71 in Q4 2022. Speaker 200:06:56Now we'll look a little deeper into our segment performance. In our Business Solutions segment, our Q4 net sales were $272,400,000 2.9 percent lower than a year ago. The decline in revenue was largely a result of the reduction in demand for endpoint devices. Gross profit for the Business Solutions segment was $63,200,000 an increase of 5.2% from a year ago. Gross margin increased 180 basis points to 23.2% in the quarter compared to the prior year. Speaker 200:07:35This increase was in large part The result of our successful execution and growing the sales of integrated solutions and advanced technologies contributed primarily by services and software that are recorded on a net basis. In our Public Sector Solutions business, Q4 net sales were $100,600,000 14.2 percent lower than a year ago. We experienced a decrease in sales of endpoint devices consistent with our industry, partially offset by an increase in sales of advanced technology solution categories, primarily driven by software and servers. Sales to state and local government and educational were lower by 5.2% compared to last year. Sales to the federal government were lower by 33.3% compared to the prior year quarter. Speaker 200:08:32Gross profit for the Public Sector segment was $17,000,000 which was consistent with the prior year. Gross margin increased by 246 basis points to 16.9% in the quarter compared to the prior year. The increase in gross margin percentage was due to a higher mix of software and services. In our Enterprise Solutions segment, Q4 net sales were $323,500,000 3.3% lower than a year ago. The decline in revenue was primarily due to a decrease in endpoint device sales compared to the prior year. Speaker 200:09:11Gross profit for the Enterprise segment was $49,600,000 4.8 percent lower than the prior year quarter. Gross margin increased by 118 basis points to 15.3% due to growth of advanced technology solutions. I'll now turn the call over to Tom to discuss additional financial highlights. Tom? Thanks, Tim. Speaker 300:09:35SG and A increased $1,400,000 compared to the prior year quarter. The increase in SG and A was due to an increase in investments in our Insolutions business and marketing expenses. On a percentage of sales basis, SG and A increased 91 basis points The 14.6% of net sales in the quarter compared to 13.7% in the prior year quarter, driven by lower revenues as a result of more revenue netting. Q4 operating income was 27,900,000 an increase of 16.9% this quarter from $23,900,000 a year ago. Our Q4 effective tax rate was 25.8%, up from 23.7% due to changes in state income tax rates. Speaker 300:10:25We anticipate a tax rate in the low 27% range moving forward. Net income for the quarter was $23,800,000 an increase of 26.3 percent from $18,800,000 last year. Diluted earnings per share was $0.90 an increase of 26.3%. Our trailing 12 months earnings before income taxes, depreciation and amortization or adjusted EBITDA $135,500,000 compared to $139,300,000 a year ago. In terms of returning cash to shareholders, we paid an $0.08 per share quarterly dividend in December. Speaker 300:11:05As of December 31, 2023, We had $32,300,000 remaining for stock repurchases under our existing stock repurchase program. Today, we announced that our Board of Directors has increased our quarterly dividend by 25% to $0.10 per share. Dividend is payable to shareholders of record on February 27, 2024 and payable on March 15, 2024. Cash flow generated from operations for the year ended 2023 was a record $198,000,000 an improvement of $163,100,000 from the same period a year ago. Our accounts receivable balance decreased $1,600,000 for the year ended 2023. Speaker 300:11:49Our DSO increased to 73 days from 70 days for the same period a year ago due to increased netted product sales, which reduced the revenue but not the receivable balance. Our inventory balance decreased $84,500,000 for the year ended 2023. Improvements in the supply chain have enabled us to complete and deliver orders for which we were holding a portion of the inventory last year. Our accounts payable balance increased $31,100,000 for the year ended 2023 largely due to the time of supplier payments. Our net cash used in investing activities were $160,200,000 for the year end 2023 was the result of $150,600,000 of investment purchases and $9,600,000 of IT equipment purchases. Speaker 300:12:42The company used $15,700,000 of cash for financing activities through the year ended 2023, consisting primarily of payments of $8,400,000 of dividends to shareholders and $5,400,000 of stock repurchases. We ended Q4 with $297,000,000 of cash, cash equivalents and short term investments. I will now turn the call back over to Tim to discuss current market trends. Speaker 200:13:08Thanks, Tom. As we enter 2024, customers continue to be cautious about where they deploy capital. However, we do expect customer spending to increase throughout the year. There are a number of factors that we believe will affect the timing of our revenue growth in 2024. Many customers are taking a wait and see attitude with respect to the economic climate. Speaker 200:13:32And while we see favorable spending trends with some early adopters, We're uncertain as to the timing of device refresh and large project rollouts for our customers. As we said last quarter, We remain very optimistic about the IT landscape. There are several factors that we expect will drive significant IT growth in a number of areas. For example, edge workloads and high speed connectivity through 5 and 6 gs, The consistent and persistent challenges in cybersecurity. Hyperconverged and composable infrastructure solutions that combine server storage and intelligent software into flexible building blocks that replaces legacy infrastructure to enable AI adoption, better flexibility, better security and reduce costs. Speaker 200:14:26And of course AI in its wide and encompassing impact on our entire IT ecosystem. Toward that end, our customers are continuing to evaluate artificial intelligence solutions as they look to improve productivity and increase operational efficiencies. We believe that the adoption of artificial intelligence solutions will be a catalyst that drives demand for additional infrastructure, storage, compute and security solutions. The demands of AI enhanced collaboration tools, improved security and the adoption of new operating systems will require more powerful devices. These factors are also expected to drive a device refresh cycle as AI adoption increases. Speaker 200:15:13Security threats are expected to drive customer demand for hardware, software and services necessary to properly secure IT environments for the foreseeable future. To address these trends, we are taking the following actions. For AI, we're seeing early adoption of AI endpoint applications such as Copilot. We're continuing to tailor our solutions to better assist our customers with their AI journey. As we stated previously, we're also experiencing an increase in demand for advanced technology solutions, which are required to power customers' AI initiatives. Speaker 200:15:52In addition, we recently announced the Helix Center For Applied AI and Robotics. Helix brings together industry leading experts, resources and support designed to help organizations of all sizes Realize the benefits of artificial intelligence and automation. The Helix Center for Applied AI and Robotics is designed to provide the guidance, Tools and support customers need to unravel the complexity and the confusion around AI and properly identify, understand and access its true potential for their unique environments and business needs. For endpoint device, we're working with our customers on readiness assessments to help them evaluate their current environment and identify upgrade opportunities to take advantage of new hardware and software that will facilitate improved security, enhanced collaboration and provide a platform to run AI applications. We have service offerings to assess, design, deploy and secure systems and operating systems, which we believe will promote adoption for customers. Speaker 200:17:05For security, we'll continue to develop our security catalog of offerings, including 4 key areas: modern firewall with analytics and security integration, automated network fabric provisioning, network virtualization and managed networks. To accomplish all of these, we've enhanced our pre sales engagement model with new tools, capabilities and expertise. We've also made significant investments to modernize our service product offerings and capabilities. All these activities are designed to improve our ability to deliver these complex solutions on behalf of our customers. Our customers know they can count on connection to help them standardize, simplify and optimize their end to end IT environments and deliver their business outcomes through technology. Speaker 200:17:59We believe our focus and our business strategy remain well aligned with the shifting dynamics of how customers deploy, utilize and consume technology. We continue to connect our customers with technology that enhances growth, elevates productivity and empowers innovation. We help our customers expertly navigate through a complex set of choices Within the technology landscape, we help calm the confusion of IT for our customers. We continue to believe that IT spend will improve with the refresh of endpoint devices in 2024 and beyond. We expect that will happen after the release of the AI enabled chipsets, which are scheduled to occur during the Q2 in Q3 timeframe. Speaker 200:18:49The timing of our customer adoption of these new technologies is uncertain, but we are optimistic that by the second half of twenty twenty four, we'll return to more normalized growth rates. We expect the growth rates for the U. S. IT market will continue to be challenging in the near term. However, we're encouraged by the number of new customers we're acquiring and we believe we can still outperform the market and take market share notwithstanding the challenges with the macroeconomic environment. Speaker 200:19:22On that note, I'd like to take a moment to thank our extremely dedicated and valued employees for their continued and extraordinary effort During this rapidly changing environment, we'll now entertain your questions. Operator? Operator00:19:53And our first question comes from Anthony Lebiedzinski from Sidoti and Company. Your line is now open. Speaker 400:20:01Thank you and good afternoon. And Thanks for taking the questions. So Tim, it was great that you provided color about the trends throughout the quarter. You talked about a lack of a budget flush in December. Is that was that mostly through certain pockets of your business or was it kind of more spread out as far as like just curious as to like the customers that were saying to you, we're not doing the typical budget flush. Speaker 400:20:35And then know if you can comment on the early trends so far in the Q1. Speaker 200:20:42Sure. So thanks, Anthony. That's good to hear from you. Likewise. During Q4, we did see, As mentioned, a real pullback toward the end of the quarter. Speaker 200:20:56And we think Q1 is going to be very similar in terms of our IT rates of growth. That said, In the month of December, our business solutions team did a little better. I think enterprise and public sector had more significant pullbacks and that really is likely because our customers are trying to evaluate the effects of inflation, interest rates and what all of the economic backdrop means for their businesses. So I think that's kind of consistent across our technology landscape, But that really is what we saw. Tom? Speaker 300:21:41Yes. So what I would tell you is kind of the softness we saw in December the end of December did in fact starting to leak into the 1st part of this quarter. So net net, we're kind of looking at a Q1 this quarter that's probably going to look a lot like Q1 of last year overall. Early to tell, but that's kind of what we're thinking. Speaker 400:22:09Okay. And So when you say that as far as similar, you mean like more on the gross profit or more on the revenue side? Because I know there's been this constant like this Seemingly constant trend towards more netting. So and I know in your prepared remarks, you said that it's better to evaluate your business more on the gross profit level. So just to clarify, Tom, did you mean like as far as similar Q1 from a gross profit standpoint? Speaker 300:22:37Yes. So I think what you're going to see, Anthony, is Q1 is going to be roughly the same as last year on the gross profit line. And as you kind of implied, you continue to see revenue pressure just from the mix of products we're selling. But yes, we were talking about the gross profit, the G and A, kind of the whole picture. Speaker 400:22:58Okay. That's helpful. Okay. Got you. Okay. Speaker 400:23:01And then so as far as the endpoint devices, obviously, those were down. But are you seeing any green shoots with respect to endpoint devices? Or is it Just too early to say or is it just really more of a back half recovery you think? Speaker 200:23:17Well, there's certainly a lot of discussion. I think as you might guess, AI and the related ecosystem is on everybody's minds and our customers are engaging us for lots of discussion. Our technical services and solutions capabilities have been ramped up and our customers are using us more in that AI readiness kind of regime overall for their business. But the green shoots really haven't yet started. There's a lot of discussion about projects, but I really wouldn't want to say that we're seeing that business start to take off. Speaker 400:24:02Okay. Understood, certainly. And then, just switching gears now, your cash and investments is now close to $300,000,000 I did see the increased dividend. But other than that, I mean, what are your thoughts as far as deploying that cash? I think it's more than you need as far as to run the business. Speaker 400:24:23But so what are your top cash flow priorities now? Speaker 200:24:31Well, thanks, Anthony. So M and A, of course, is a strategic driver and a priority for us. Over the years, we've had really good history with M and A. We've had a lot of success there. And our balance sheet is in a good place to take on M and A. Speaker 200:24:46So we're looking at a number of opportunities. But at this point, obviously, it has to be accretive and it has to be opportunistic. And so while we are looking, we are seeing valuations start to come down slightly, nothing further at this point other than It's important, it's strategic and we'll continue to evaluate it. Speaker 400:25:11Got you. Okay. Well, thank you and best of luck and I'll pass it on to others. Speaker 300:25:16Thanks, Anthony. Thanks, Anthony. Operator00:25:19And thank you. And one moment for our next question. And our next question comes from Adam Tindle from Raymond James. Your line is now open. Speaker 500:25:30Okay, thanks. I just wanted to start on the comment that Q1 this year would look a lot like the year ago quarter. Think if I just ran the quick numbers here, it would be flat or maybe down a little bit sequentially on a gross profit dollar basis, if that's the case. And I'm wondering, either Tim or Tom, if you could comment on that because it sounds like we just had Sort of a weak finish to the Q4 there. And I think a lot of us would hope for some level of bounce back than in Q1, if that was the case. Speaker 500:26:05But it sounds like that's not what you're seeing right now that informs the way that you're thinking about the business. So I just wonder if you might comment on what you're seeing here in mid February with half the quarter done and why we wouldn't see a bounce back from that Q4 finish at this point? And also the categories or end markets that would be lagging? Speaker 300:26:24Yes. So I'll tell you, So your conclusion, I think, is correct. That's what we see now about sequentially, gross profit probably is down a little bit. In terms of demand, the fall off we just saw in December kind of continued through. And what we're seeing is The categories that are strong for us, the software as a service, We've done very well with NetComm. Speaker 300:26:57And the category, Adam, that continues to just push and push is the endpoint devices. We're just not seeing the buying patterns start to reemerge there yet. Speaker 200:27:08Yes, I would echo that. We continue to see growth in advanced technologies. AI is a driver of additional infrastructure, as you know, Adam. So Really storage, server, hybrid solutions, there's still a lot of discussion there. Software has been very strong and net comm for us continues to be strong. Speaker 200:27:31We know that's not necessarily the case across the landscape. But the question really becomes when will the device refresh start to kick in. And we know that it will, we just don't know the starting point. Speaker 500:27:50Okay. Yes, that's fair. And I guess maybe that will be a hard follow-up question to ask, but I'll ask it anyway, Tom. As you think about the rest of the year and the shape of 2024, Based on that Q1 outlook, it's kind of flattish on a gross profit dollar basis year over year. I don't see a meaningful improvement in the year over year comparisons. Speaker 500:28:13I just wonder how you might think about gross profit dollar growth And earnings growth or EBIT growth, whichever one you are most focused on for the rest of the year and for full year of 2024, do you think this can be sort of a lowtomidsingledigitgrossprofitdollargrowth and a little bit higher on earnings? Or what are you thinking for 2024 overall? Speaker 300:28:39Trying not to get myself into trouble here. Think probably what we're going to see, Adam, is a gross profit dollar growth in the low to mid single digits. That's kind of What we're thinking about for the balance of the year. We remain focused on the Operating expenses and SG and A, so hope some of that more than that gross profit increase should flow to the bottom line. At this point, we just had our sales meeting last week and Had a lot talked to a lot of partners and everybody is still a little bit fuzzy about the last half of the year it seems. Speaker 300:29:24So it's hard to get too prescriptive when the whole industry, I think, is kind of feeling the same way. Speaker 500:29:35Yes, that's fair. I think we're all kind of in the same boat. Just I guess maybe lastly, Tim, any notable trends that you would highlight by segment. I mean, we just kind of look at like the public sector growth, for example, as a little bit challenged in Q4, but I know that can be very project oriented. Not sure if that's more of a trend. Speaker 500:29:55So any trends that Seeing by segment in Q4 and as you think about 2024, if you want to parse out enterprise versus smaller business versus public sector and the trends that you're seeing broadly would be helpful. Thanks. Speaker 200:30:08Sure. It's a great question. So when you think about the business, you're absolutely right with public sector. Our federal business was down and that is large project dependent and we're confident that, that will come back just based on the large projects that are in the final in the forecast. And we are seeing a little more consistency with BSG, our Business Solutions Group. Speaker 200:30:33But we do predict that a number of our large enterprise customers will be bringing back their large project rollouts. Again, the timing, as we have said, is a little uncertain, but we are thinking that enterprise growth will return Probably more towards the second half, but we think exit the year that could be the growth leader for the company. Speaker 500:30:59Got it. Thank you. Speaker 200:31:02Thank you. Operator00:31:04And thank you. And I'm showing no further questions. I would now like to turn the call back over to Tim McGrath for closing remarks. Speaker 200:31:12Thanks, Justin. I'd like to thank all of our customers, vendor partners and shareholders for their continued support and once again our coworkers Further efforts and extraordinary dedication. Have a great evening. Operator00:31:26This concludes today's conference call. Thank you for participating. You may now disconnect.Read morePowered by