Citi Trends Q4 2024 Earnings Call Transcript

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March 19, 2024

There are 7 speakers on the call.

Operator

Greetings and welcome to the City Trends 4th Quarter 2023 Earnings Call. As a reminder, this conference is being recorded on Tuesday, March 19, 2024. I would now like to turn the conference over to the Senior Associate, Ms. Nitza McKee. Please go ahead.

Speaker 1

Thank you, and good morning, everyone. Thank you for joining us on City Trend's 4th quarter fiscal year 2023 earnings call. On our call today is Chief Executive Officer, David McEwen and Chief Financial Officer, Heather Papino. Our earnings release was sent out this morning at 6:45 am Eastern Time. If you have not received a copy of the release, it's available on the company's website under the Investor Relations section at www.ciditrends.com.

Speaker 1

You should be aware that prepared remarks today made during this call may contain forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Management may make additional forward looking statements in response to your questions. These statements do not guarantee future performance. Therefore, you should not place undue reliance on these statements. We refer you to the company's most recent report on Form 10 ks and other subsequent filings with the Securities and Exchange Commission for a more detailed discussion of the factors that can cause actual results to differ materially from those described in the forward looking statements.

Speaker 1

I will now turn the call over to our Chief Executive Officer, David McEwen. David?

Speaker 2

Thank you, Nitsa. Good morning, everyone, and thanks for joining us today on our Q4 and full year fiscal 2023 earnings call. I will begin our call with highlights of our financial and operational performance for both the quarter year, update you on our progress across our strategic initiatives and establish our 2024 outlook. Heather Plutino, our Chief Financial Officer, will then elaborate on financial details for both 2023 and our outlook for fiscal 2024. Then we'll open up the call for your questions.

Speaker 2

I am pleased to report that our 4th quarter and annual results were in line with our guidance. We delivered a solid holiday season as our Ready, Set, Gift campaign resonated with existing and new customers. Our strong execution of the business across our strategic priorities fueled our performance throughout the quarter. In particular, our focus on rebuilding of nearly 3%, EBITDA of $10,000,000 and a strong gross margin of 39.1%. Throughout the Q4, our team operated with great flexibility and agility.

Speaker 2

I am incredibly grateful to our entire organization for their continued execution of our priorities, while keeping our customers and neighborhoods at the core of everything we do. While our customer base, consisting mostly of families earning $45,000 per year less, continues to tightly manage discretionary spending in the face of lingering inflationary pressures. Despite this, customers young and old responded well to our edited and trend right mix of head to toe out specially designed pieces only found at City Trends and the full complement of gifts and stocking stuffers. Beginning with a strong Black Wednesday, followed by peak days leading up to Christmas and lastly, a nice finish for New Year's, our 10 week holiday selling period comp was nearly flat to last year. Q4 closed with a softer January due to snow, ice and cold weather in southern markets, which is where a high portion of our fleet is located.

Speaker 2

This explains most of the slowdown in our 4th quarter trend, resulting in a softer negative 1.5 comp for the quarter, which was still a significant sequential improvement compared to our 3rd quarter results. During the quarter, particularly strong categories were home, toys, big men's apparel, outerwear, kids apparel and accessories, ladies footwear and beauty and accessory giftables. Before I move to our 2020 4 outlook, I want to acknowledge the progress we made in 2023 regarding the completion of many initiatives in support of our previously stated strategic areas of focus. Completing these or making significant progress will help fuel momentum in 2024 and beyond. First, as I've shared with you before, in support of driving comp store's productivity, we have made considerable progress conducting tests and or rollouts of initiatives that unlock both traffic and customer basket building opportunities and drove top line sales in the Q4.

Speaker 2

2nd, in support of managing inventory and maximizing margin, we've doubled down on fresh training of our buy team to maximize our markups, made selective and wise inventory investments and successfully launched our new ERP system. 3rd, in support of controlling SG and A expenses and leveraging our balance sheet, we maniacally kept expenses in check and ensured we invested in the right areas during a challenging year. I want to remind you that our model is highly fixed and we run it lean and mean, which means as the top line improves, which it did in the Q4, we realized terrific flow through to the bottom line. Lastly, in number 4 in our list of 20 3 areas of strategic focus, executing technology enhancements. The aforementioned ERP launch, coupled with improved analytics emanating from our new data platform brought early benefits to the table that helped us deliver a strong Q4.

Speaker 2

Turning our focus to 2024. Today, we establish our full year outlook for the coming year. We expect mid single digit comp growth coupled with an EBITDA range of $4,000,000 to $10,000,000 both representing significant improvement compared to last year. To achieve our outlook, it should come as no surprise that we believe that the strategic areas of focus that I just reviewed remain key themes in 2024. However, we have done some refinement to better reflect our starting point in the new fiscal year.

Speaker 2

Rest assured, we began working on these well before the end of 2023, naming team members to captain the details and see them through to execution as the year unfolds. Let me take a few minutes to provide a summary of our 4 strategic areas of focus in 2024. Number 1, and by far the most important area of focus, driving comp sales and margin. This encompasses capturing greater share of wallet from African American and Latinx families through assortment optimization. 2nd, optimizing inventory levels and in stocks to expand margins.

Speaker 2

3rd, leveraging freight expenses on higher sales. 4th, ramping up marketing reach. And 5th, upgrading the store experience via remodels. So you can tell, as I mentioned, driving comp sales and margin being the most important area of focus, you can tell that that bucket is full of some really great things to drive our top line. Number 2 in our 2024 areas of strategic focus, activating tech and analytics.

Speaker 2

This encompasses over time through the year maximizing the capabilities of our new systems. And 2, rolling out data tools to drive company wide fact based decision making. Our 3rd area of focus in 2024 is maximizing supply chain. This encompasses improving distribution center productivity and implementing initial steps to improve speed of deliveries to stores. And lastly, number 4 for the year, enhancing support capabilities.

Speaker 2

This encompasses investing in training and development programs for our great teams and providing improved tools to field leaders to increase operational productivity in our stores. With that said, let me provide a quick glimpse of how the Q1 of 2024 is shaping up. While only halfway through the Q1, we are encouraged by our quarter to date comp that is consistent with our full year outlook and represents sequential improvement versus prior quarters, driven by both traffic growth and strong conversion growth. Additionally, during the Q1 of 2024, we and digital and radio marketing. All in all, we will have impacted nearly 30% of our stores in the quarter with incremental efforts to drive top line sales.

Speaker 2

Most of these initiatives have the potential to roll out to many more stores in Q2 and beyond. A few recent examples of our efforts include, we continue to transform comp stores to our CTX remodeled format. We completed 27 remodels since November. We continue to see mid to high single digit lifts and now complete these remodels for half the cost versus prior. We completed 20 of the 27 in early fiscal 2024 and we'll pump out at least 20 more during the year.

Speaker 2

Since August of 2023, we have completed multiple marketing tests and we like what we are seeing. We plan on including additional marketing spend across digital and radio during key seasonal moments for the remainder of 2024. I can't say enough about our store specific category comebacks, which are a total team effort. To make these works, our buy, move and sell teams have worked synergistically to get dozens of select stores in better shape to win back and win new African American Latinx customers. Bolstered by analytics, our teams are improving assortment planning and product allocation combined with significant staffing upgrades, allowing us to present the right products in the right stores at the right time with the right staff.

Speaker 2

Lastly, since Q4, we have been aggressively testing involved in store presentations of some really important categories. We are in the middle of testing expansions of our juniors and plus assortments for HER and an expanded version of our successful Q line for all in select stores. Both tests are yielding better than expected sales lifts. I want to quickly comment on this year's tax refund season. Although it has unfolded differently from a timing perspective, the refund amount per family is slightly higher than last year and the aggregate amount of refunds is catching up nicely to last year's level.

Speaker 2

What's exciting is that the initiatives I just mentioned have set us up well to capture demand during an elongated tax refund season. Lastly, our buy team has done an excellent job getting the style rolling in 2024 by creating an assortment with compelling brands, made for city trends styles and a steady stream of quick goods at record margin levels, and of course, at prices that don't break the bank. Strength through the quarter to date is broad based. Our ability to secure appealing trends, fashion and basics across apparel, accessories, footwear and home is deep and broad. Our buy team is traveling coast to coast finding the most compelling content for our customer base that likes to consume our fashion and trend offering so they can show up and show out in life.

Speaker 2

As you can hear, we are definitely not standing still. And as always, we're controlling and impacting the areas that are within our control, taking actions that we firmly believe will accelerate top line growth and expand margin, which in turn will produce incremental EBITDA. Before I turn the call over to Heather, it's important to call out. The families we serve continue to face lingering economic pressures that we are monitoring closely. I've been to dozens of stores since the beginning of the year and I have experienced firsthand the pressures our customers and associates often 1 in the same are dealing with.

Speaker 2

Food prices remain elevated. Rents and evictions remain high. Real wage growth is minimal. It's still tough out there. We understand customers' financial dynamics better than most and we are acutely aware that our role in the neighborhood is to provide easy and pleasant access access to an assortment that helps you show up for whatever comes your way, empowering you, the customer, attention and respect so that you can leave with as many items as you want in your bag that make you happy.

Speaker 2

With that, I'll turn the call over to Heather. She'll discuss our Q4 and full year results in detail as well as our outlook. Heather?

Speaker 1

Thank you, and good morning, everyone. As David mentioned, we are pleased to have delivered 4th quarter and full year 2023 results in line with the guidance we provided. The hard work of our dedicated and scrappy teams is paying off with a stabilizing business, driven by Our disciplined management of the middle of the P and L plus the positive comp sales trends we are seeing Q1 to date give us confidence in the 2024 outlook, which I will detail shortly. I am also pleased to report that our balance sheet remains healthy, ending fiscal 2023 with no debt, no drawings on our $75,000,000 revolver and $80,000,000 in cash. This strong financial position gives us the flexibility to fund our growth initiatives, all in support of our 2024 outlook.

Speaker 1

Now let's turn to the specifics of our Q4 financial results. As a reminder, Q4 2023 included an additional week compared to last year's Q4. Total sales for the quarter were $215,200,000 including $11,200,000 from the extra week. Total sales increased 2.7% versus Q4 2022, in line with our guidance. Comparable store sales calculated on a 13 week to 13 week basis decreased 1.5% compared to last year, a significant improvement to Q3's negative 6.2 percent comp.

Speaker 1

Q4 gross margin was 39.1% versus 39.5% in Q4 2022. The 40 basis point decline from last year was due to slightly higher markdowns as we successfully cleared through year end seasonal products that were somewhat impacted by winter weather. In addition, as we discussed during the Q3 call, we saw slightly higher shrink versus last year. We continue our cross functional focus on this headwind, and I am confident that we are moving in the right direction. Freight, as a rate of sales, moderated Q4, just as we outlined during our Q3 call and was slightly lower than last year for the quarter.

Speaker 1

We are making strides to further leverage the freight line in 20 24 through new vendor partnerships and data insights. Adjusted Q4 SG and A expense dollars increased 5.3% and represented 34.5% of sales compared to 33.6 percent in Q4 2022. Lower sales and the extra week of operations drove the rate deleverage in the quarter. Adjusted operating income for the Q4 was $5,100,000 with adjusted EBITDA of $10,000,000 and adjusted earnings per share of $0.53 Turning to the full year. Fiscal 2023 was challenging, both for City Trends and for the customers we serve.

Speaker 1

We are not satisfied with our financial results for the year and we do not believe that they represent the full earnings potential of our brand. That said, throughout the year, we never stopped playing offense, controlling what we can control and continuing to improve the foundation of the business. The details of our full year results are as follows. Total fiscal 2023 sales were 748,000,000 dollars a decrease of 5.9 percent versus 2022. Comparable store sales calculated on a 52 week to 52 week basis decreased 6.8%.

Speaker 1

Adjusted gross margin was 38.2% for the year and adjusted EBITDA was $1,500,000 Adjusted loss per share was $1.28 for the year. During the year, we opened 5 new stores and closed 14 as part of our ongoing fleet optimization efforts, ending the year with 602 locations. We also remodeled 15 stores, which continue to register mid to high single digit sales lift. Now turning to the year end balance sheet. As I mentioned earlier, we ended the year with $80,000,000 in cash and no debt.

Speaker 1

We exited Q4 with total inventory dollars up 23% versus last year, which puts us in a strong position to fuel the 2 important moments for our customers in the first half of the year, tax refund season and Easter. While planning for this increase, we considered a number of factors. As we shared in previous conversations, we entered February of last year too light. In reaction, we have been strategically executing our targeted inventory rebuilds in advance of these important Q1 moments. Secondly, as we've mentioned before, we had been launching our seasons too late to capture the full demand potential, and therefore, we set our fresh spring assortment earlier than ever.

Speaker 1

3rd, Easter falls earlier this year, driving earlier product flow. All of these factors are in support of delivering a strong top line increase in Q1. We're excited about the quality, breadth and depth of the value offering our buy team has curated for the Q1. Importantly, exiting Q1 twenty As David mentioned in his remarks, we entered fiscal 2024 with several tailwinds, including rebuild inventory levels, improved planning and allocation capabilities, an upgraded in store experience and new supply chain vendor We continue to refresh our fleet through our remodel program and began marketing tests, which are informing our 2024 advertising plans. And supporting each of these initiatives, our teams are relying on upgraded tools to use more easily accessible facts to make informed business driving decisions.

Speaker 1

The foundation of our business has strengthened through these efforts and the top line momentum we experienced in Q4 and Q1 to date tells us that our efforts are beginning to pay off. As we focus on the 4 strategic areas David laid out earlier, we are excited about the sales and profit growth we expect to drive in fiscal 2024. The details of our 2024 outlook are as follows: Full year comp store sales are expected to grow by mid single digits compared to fiscal 2023. We expect full year gross margin to expand by approximately 75 to 100 basis points, driven by ERP system benefits and freight expense leverage, as I mentioned earlier, from new vendor partnerships and data insights. We are planning an SG and A dollar increase for the year of approximately 2.5% to 3%.

Speaker 1

The primary driver of the increase is incentive compensation with merit increases for the first time in 2 years, promotions that had been delayed and a reset bonus pool. In addition, we are planning a modest increase in marketing and technology. Resulting full year EBITDA is expected to be in the range of $4,000,000 to $10,000,000 We plan to open up to 5 new stores, remodel approximately 40 locations and close 10 to 15 underperforming stores ending fiscal 2024 with approximately 5 95 stores. Finally, we expect full year capital expenditures to be approximately $20,000,000 Before I turn the call back to David, let me reiterate how pleased we are to have driven a significant top line trend improvement in the 4th quarter and to have delivered results in line with guidance. I am optimistic about fiscal 2024 and remain confident that our amazing teams will deliver on our strategic initiatives with conviction, driving further top line momentum and profitability improvements, all while remaining keenly focused on the customers and neighborhoods we serve.

Speaker 1

With that, I'll turn the call back to David for closing comments. David?

Speaker 2

Thanks, Heather. Well, today you heard how over the course of the 12 months, we have devoted considerable effort towards improving foundational aspects of our business. We also shared some scalable steps we can take such as store remodels and targeted category inventory rebuilds to improve top line sales. You also heard to improve top line sales. You also

Speaker 3

heard some positives coming from our testing

Speaker 2

of new initiatives that we are very optimistic about driving top line sales throughout the rest of the year. Looking forward, we remain extremely proud of our connection with the neighborhoods we serve, offering compelling even when their economic reality is difficult. We are in the new fiscal year with optimism, excited to drive long term the operator, I want to say one more time, thank you to the entire City Trends team for your hard work, resiliency and unwavering focus in serving families across so many great neighborhoods in 33 states. It is because of this team that we ended the year stronger than we started. And it is because of you and I'm confident that fiscal 2024 will be even better.

Speaker 2

With that, we're ready to take the questions. Over to you, Frank.

Speaker 4

Thank

Operator

Our first question comes from Mike Baker with D. A. Davidson. Please proceed.

Speaker 4

Okay. Thank you. So the improvement in sales impressive and sort of goes without saying that that's a good step. What I'm wondering about though is the part about the leverage in the flow through. You don't really see it in your guidance because of the SG and A increase.

Speaker 4

So I guess could you just give us a little more color? I mean, I guess you said it's mostly on incentive comp, but what would the SG and A would it be more flat without the incentive comp increases? And is that what we should expect as we think as we go into the future, that kind of leverage? And as part of that, just a subtlety, the 2.5% to 3% increase, is that on a 52 versus 52 week basis or 52 versus 53? Meaning, if it's 52 versus 53, it's sort of even more incremental growth?

Speaker 1

Hey, Mike. Good morning. It's Heather. Lots to unpack there. So let me tackle the expense piece.

Speaker 1

First, it's on a 52 versus 53, okay, because we're going off of reported SG and A. And as far as the And as far as the increase goes, the majority of it is incentive costs that we had to bake back in, right? We had been, as I mentioned in my prepared remarks, we had not done merit increases for years. We have held off on promotions all in that maniacal focus on the center of the P and L, right, and controlling our expenses. And then of course, the bonus pool being reset on an annual basis, that happens every year and impacts our SG and A load.

Speaker 1

But we believe it's the right thing to do for our people, making sure that we keep them retained and interested and focused on all of the amazing initiatives that we have going on.

Speaker 5

So is it fair as

Speaker 4

a follow-up, is it fair to say there's sort of a little bit of a one time step up in terms of the catch up on merit increases and promotions. And so we shouldn't see that same kind of year over year increase in SG and A dollars as we look beyond 2024? Yes.

Speaker 1

Yes, I hear you. Year over year, it becomes the new base, Mike, right? And then next year, our hope is that we pay merit increase again, right? And that we keep refilling the bonus pool and earning and paying out the bonus pool. So this is I would consider this the new base.

Operator

Our next question comes from Chuck Grom with Gordon Haskett. Please proceed.

Speaker 6

Hi, this is Eric on for Chuck. I was just curious if you can talk about the comp outlook for mid single digit. You said that you're kind of turning that for Q1, but Q1 also has by far the easiest compare. And compares get tougher over the course of the year and you also have an election and shorter holiday period in the back half. Just curious sort of how the building blocks to get to the comp work and the sort of how you see it trending sequentially throughout the year?

Speaker 2

Hey, Eric, it's David. Thanks for joining and good question. I think the way I look at it is we as we highlighted, we have a number of initiatives that we're just getting going on and they're contributing some really positive lifts in this quarter. And yet they're pretty young, if you will, in terms of their age as an initiative and they're in limited stores. As you heard me state, we're going to touch roughly about 30% of our chain by the end of the Q1, but we have a lot more to go.

Speaker 2

So when I talked about scaling and rolling out some of these tests and initiatives, that's going to fuel the rest of the year. So we're not as sort of worried about the lap. We're frankly more focused on building up the base. And we believe that we can continue the momentum through Q2, Q3 and Q4. We have these key moments that our customers rely on us on for example, Father's Day, Mother's Day, July 4 in the first half and then obviously back to school and holiday.

Speaker 2

And we've got really great plans supporting all of those where we can do quite a bit better than LY with our initiatives fueling the growth.

Speaker 1

Derek, you also asked about the election impact, if I could. We went back and studied prior presidential election years, and then I can you that traditionally the impact is minimal to non existent. So we don't see that as being a headwind or

Speaker 6

That's great. I just wanted to you talked about the marketing initiative. Just curious what kind of lift you're seeing there? What you're doing different? And how that sort of the test shapes for what you're doing this year?

Speaker 6

And then what is the customer going to see in the messaging from you that's different in their eyes?

Speaker 2

Great question again, Eric. I'll keep that relatively high level. There's a bunch in there. But I think most importantly, we are sending a message that really hits on our trend assortment. We're really coming out strong with, hey, we're your destination in the neighborhood for amazing trends, And we're being very targeted about it.

Speaker 2

You may recall and the audience may recall, we draw a lot of our customers within a 5 mile radius of our stores pretty tight knit in the neighborhood. We go out as far as 10 mile. So depending on the store advertising in that case. And then we're also blanketing entire markets. In that case, we'll bring in radio and as well as traditional and streaming radio.

Speaker 2

So we're kind of doing almost a different mix depending on the task at hand. But what's exciting is we're rebuilding market share thus far in our test from that local community. So we're waking up some last customers and they're coming back and we're enticing new customers to come back in. And through our testing so far, remember, we started in August of 2023 and have done many up and through literally yesterday, and we've started a new run today in 5 more markets. We're seeing really healthy lifts.

Speaker 2

I would tell you akin to sort of our remodel lifts that we've quoted in that kind of mid- to high single digits. So we're excited about the potential of it. We will be very choosy and very targeted. And I want to be clear, we won't we won't advertise the entire chain. That's not what we're talking about.

Speaker 2

We're talking much more about targeted efforts in markets where we believe we can capture more wallet share and so far so good.

Operator

Our next question comes from Jeremy Hamblin with Craig Hallum Capital Group. Please proceed.

Speaker 3

Thanks for taking the question. So I want to come back to the quarter to date trends. There's quite a bit of noise here in Q1 for the reasons you mentioned. We've got leap year. We've got the lapping of the reductions in SNAP benefits in March.

Speaker 3

And I was hoping to get maybe a little bit more granular on just understanding the impact of again, as you noted, tax refund season started a week later this year, which probably puts you behind a little bit at the beginning of February. But just in terms of what you're seeing here as we've gotten into March, you've seen that normalization as you noted tax refunds up a little bit. Have you started to see a bit more improvement? In other words, are we building a little bit of momentum here on comp trends?

Speaker 2

Hey, Jeremy, thanks for the question. I'll say it really simply, you're spot on. The 6 day delay and the delay in amount of refunds dispersed has been a little wonky, but it has caught up. There's still some catching up to do, as you know. But our trend from a kind of a Cadence perspective through the quarter to date has definitely improved in March versus Feb.

Speaker 2

And I want to rehighlight that being ready for that even though we didn't predict it is really paying off and setting up our inventory levels in a healthy manner at the end of January, early Feb really has positioned us well as it turns out to capture sort of a more elongated tax refund selling season. So you're spot on. Earlier Easter, we believe will only help March and then we roll into April really well positioned, thanks to the early setup to deliver the quarter. So we're liking what we're seeing based on your observations for sure.

Speaker 3

Great. And then, I want to come around to gross margin guide here, which I think the implied is about 38.9% to 39.1 percent for the year. Just in terms of what was the overall drag in 2023 from shrink, which I think you said is still a bit elevated? And then Heather, what is implied on the Maybe a little bit more color around the gross margin guide would be helpful.

Speaker 1

Yes. Hey, Jeremy, thanks for the question. So a couple of things to remind you about with shrink. First, this is not a new story for City Trends. Shrink is something that we have been dealing with for decades.

Speaker 1

It just happened to have reared its ugly head in Q3. And remember that conversation, it was a handful of stores based on their physical inventory count causing our accrual, which we test on a regular basis throughout the year. We are not a one time per year count scenario, those results came back worse than we had expected, right? So we'll continue to see some of that. We can't I can't tell you, Jeremy, that all of our stores are just fine.

Speaker 1

Thank you. We continue to see some of it, but we're focused on it. We're swarmed on it and pulling every lever as we always do to make sure that we're controlling the impact. On a full year basis, well, one more thing, sorry, before I get into full year. Shrink as part of our gross margin calculation is a small component.

Speaker 1

It's a frustrating component, don't get me wrong, but it is a small component, okay? So it's not we're not talking meaningful amounts here. We saw an increase in the 23 versus 2022 to the tune of, call it, 25 to 30 basis points. As we turn the corner into 2024, the guide implies that some of that headwind continues, but it's really minor because remember the back half of the year was impacted by those unfavorable results. So we'll see some headwind in the first half of the year and then kind of flat in the second half of the year.

Speaker 1

So in total, it's really pretty immaterial for the full year.

Operator

Our next question comes from John Lawrence with Benchmark. Please proceed.

Speaker 5

Hey, good morning. Thanks guys. Heather, can you have you been able to quantify, obviously, the last half of January? I mean we're sitting in the weather zone where I'm sure you were closed to better part of a week. And obviously, that flow through was a slow period of time.

Speaker 5

I assume stores will close

Speaker 2

for multiple days. Any chance you can quantify what you think that might have cost you?

Speaker 1

I know it's good to hear from you. Appreciate the question. So yes, you were right in the heart of it, right, with the ice and cold weather in parts of the country that are just not prepared for that, we definitely saw a hold back in traffic. And we've studied it, we stared at it. We think that based on our we would have trended similarly to the levels exiting New Year not whether the holdback not occurred.

Speaker 1

So recall, our holiday sales release, the 10 weeks of holiday included in that release, our comps were negative 0.3%, darn near flat.

Speaker 5

Great. Thanks. So do

Speaker 1

you believe we would yes, okay, great. Thank you. Go ahead.

Speaker 5

Yes. Excuse me. Yes. David, when you look at all the things that occurred during the Q4, all the progress, what would you say was as far as the system is concerned, I know you were getting at the Q3, we talked about some of that in ICR. What would you say as you continue through that period up to now?

Speaker 5

What is the system telling you market? And what are you gleaning and learning from at this point in time?

Speaker 2

Hey, John, And if I clarify, what do you mean by system? I want to make sure I understand.

Speaker 5

I'm sorry, the ERP, the ERP, that was the case.

Speaker 2

Okay. Got you. Let me give you a quick update on where we are. Similar to probably what I mentioned in the call, the launch went successfully end of August, which we reported in the November call. And like with any new system, we've gotten to know it more and more.

Speaker 2

Users have become more accustomed to how to apply it to our business as the weeks months have progressed. And we're kind of sitting right at the 6 month mark in a really good place. We used it to our benefit, as I mentioned in the main call today, to fuel some really good insights and 2024 set up. Up. So we're more or less exactly on track with what we knew would be the case in terms of learning curve and getting to know and use the system.

Speaker 2

I think the most exciting thing coming out of it is quite simply insights. I mentioned in the call this idea of a new data platform that's included typically in a good ERP system and we're leveraging that data platform literally down to the store SKU week level if necessary to drive different decisions around allocations, replenishment and that idea of sort of is it in the right store, is it in the right place at the right time, etcetera. So we are, as you can tell by my energy, we're really pumped about it. And we think it's over time, like we have stated many times, over time, it will be a really nice benefit to the top line and bottom line of our business. And we're cooking with gas.

Operator

Mr. McEwen, there are no further questions at this time.

Speaker 2

Thanks, Frank. Thanks, everybody, for joining us today. Happy upcoming Easter and Passover. We'll see you next time. Bye bye.

Operator

That does conclude the conference call for today. We thank you for your participation and ask that you please disconnect your lines. Have a great day everyone.

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Key Takeaways

  • City Trends delivered Q4 results in line with guidance, achieving a 39.1% gross margin and $10 million EBITDA while holiday comps showed a significant sequential improvement.
  • For the full fiscal year, sales declined 5.9% and comparable-store sales fell 6.8%, reflecting continued pressure on discretionary spending and lingering inventory challenges.
  • The company ended 2023 with a healthy balance sheet—no debt, $80 million in cash and $75 million revolver undrawn—providing financial flexibility for growth initiatives.
  • Fiscal 2024 guidance targets mid single digit comp growth, a 75–100 bp gross margin expansion and an EBITDA range of $4 million to $10 million, driven by strategic investments in marketing, inventory and store remodels.
  • Management highlighted four 2024 strategic priorities—driving comp sales & margin, activating tech & analytics, maximizing supply chain efficiency and enhancing support capabilities—to accelerate top-line growth and profitability.
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