NYSE:IBM International Business Machines Q1 2024 Earnings Report $259.70 -0.81 (-0.31%) Closing price 07/25/2025 03:59 PM EasternExtended Trading$259.54 -0.15 (-0.06%) As of 07/25/2025 07:59 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings HistoryForecast International Business Machines EPS ResultsActual EPS$1.68Consensus EPS $1.59Beat/MissBeat by +$0.09One Year Ago EPS$1.36International Business Machines Revenue ResultsActual Revenue$14.46 billionExpected Revenue$14.53 billionBeat/MissMissed by -$65.71 millionYoY Revenue Growth+1.50%International Business Machines Announcement DetailsQuarterQ1 2024Date4/30/2024TimeAfter Market ClosesConference Call DateWednesday, April 24, 2024Conference Call Time5:00PM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)SEC FilingEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by International Business Machines Q1 2024 Earnings Call TranscriptProvided by QuartrApril 24, 2024 ShareLink copied to clipboard.Key Takeaways IBM delivered Q1 revenue of $14.5 billion, up 3% at constant currency, with software growing 6% and infrastructure above model, alongside $1.9 billion in free cash flow—the strongest first quarter level in many years. IBM announced a $6.4 billion cash agreement to acquire HashiCorp, expected to close by end of 2024, to enhance hybrid cloud and AI offerings and be accretive to adjusted EBITDA in year one and free cash flow in year two. Enterprise AI momentum continued, with Watson X and generative AI solutions achieving a book of business over $1 billion and sequential quarter-over-quarter growth, particularly in consulting signings. Consulting revenue grew 2%, below IBM's model, as clients tightened discretionary spending and backlog conversion slowed, though signings remained robust with a trailing 12-month book-to-bill above 1.15. IBM reaffirmed full-year targets of mid single-digit constant-currency revenue growth and approximately $12 billion in free cash flow, while anticipating a 150–200 basis point currency headwind to revenue. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallInternational Business Machines Q1 202400:00 / 00:00Speed:1x1.25x1.5x2xThere are 12 speakers on the call. Operator00:00:00Welcome and thank you for standing by. At this time, all participants are in a listen only mode. Today's conference is being recorded. If you have any objections, you may disconnect at this time. Now, I will turn the meeting over to Olympia McNearney, IBM's Global Head of Investor Relations. Operator00:00:20Olympia, you may begin. Speaker 100:00:22Thank you. I'd like to welcome you to IBM's Q1 2024 earnings presentation. I'm Olympia McNearney, and I'm here today with Arvind Krishna, IBM's Chairman and Chief Executive Officer and Jim Kavanaugh, IBM's Senior Vice President and Chief Financial Officer. We'll post today's prepared remarks on the IBM Investor website within a couple of hours, and a replay will be available by this time tomorrow. To provide additional information to our investors, our presentation includes certain non GAAP measures. Speaker 100:00:52For example, all of our references to revenue and signings growth are at constant currency. We provided reconciliation charts for these and other non GAAP financial measures at the end of the presentation, which is posted to our investor website. Finally, some comments made in this presentation may be considered forward looking under the Private Securities Litigation Reform Act of 1995. These statements involve factors that could cause our actual results to differ materially. Additional information about these factors is included in the company's SEC filings. Speaker 100:01:24So with that, I'll turn the call over to Arvind. Speaker 200:01:28Thank you for joining us. In the Q1, we had solid performance across revenue and cash flow. These results are further proof of the quality of our portfolio and our hybrid cloud and AI strategy. We had good performance in software at the high end of our model. Continued strength in infrastructure above our model while consulting was below model. Speaker 200:01:54On a relative basis, Consulting outperformed the market. Our cash flow generation is the strongest first quarter level we have reported in many years. This performance speaks to the strength of our diversified business model. Before we get into more detail on the quarter, let me address the announcement of our agreement to acquire HashiCorp, a company we have partnered with for a long time and believe is a tremendous strategic fit with IBM. Enterprise clients are wrestling with an unprecedented expansion in infrastructure, applications across public and private clouds as well as on prem environments, making this the ideal time to pursue this acquisition. Speaker 200:02:39As generative AI deployment accelerates alongside traditional workloads, developers are working with increasingly heterogeneous, dynamic and complex infrastructure strategies. HashiCorp has a proven track record of helping clients manage the complexity of today's infrastructure by automating, orchestrating and securing hybrid and multi cloud environments. HashiCorp is a great strategic addition to our portfolio, extending Red Hat's hybrid cloud capabilities to provide end to end automated infrastructure and security lifecycle management. HashiCorp's technology is foundational to enabling the transition to hybrid and multi cloud, and TerraForm is the industry standard for infrastructure automation for these environments. With security top of mind for every enterprise, Vault is a powerful secrets management offering to automate identity security across applications. Speaker 200:03:39The combination will also bolster our leading IT automation platform to address the sprawling complexity of AI driven application and infrastructure growth. HashiCorp's products have wide scale adoption in the developer community, highlighting the pervasive nature of their technology used by over 85% of the Fortune 500 and downloaded over 5000000000 times. The acquisition of HashiCorp builds on IBM's commitment to industry collaboration, the developer community and open source hybrid cloud and AI innovation. Today's acquisition is consistent with our M and A strategy. We have taken a disciplined approach to M and A and HashiCorp aligns well across all our key criteria to continue to focus and strengthen our portfolio on hybrid cloud and AI, deliver synergies with the rest of IBM and be near term accretive to free cash flow. Speaker 200:04:36I will now turn it to Jim to discuss the financial implications. Speaker 300:04:41Thank you, Arvind. Let me start with the details of the transaction. We have agreed to acquire HashiCorp for $6,400,000,000 in enterprise value to be funded by cash on hand. The transaction was approved by HashiCorp's Board of Directors. Closing is anticipated by the end of 2024, subject to approval by HashiCorp's shareholders, regulatory approvals and other customary closing conditions. Speaker 300:05:10We have been executing a disciplined capital allocation strategy and the acquisition of HashiCorp meets all of our criteria, including strategic fit, as Arvind just walked through, synergies across IBM and financial accretion. Let me start by addressing synergies. We see multiple drivers of product synergies within IBM and accelerating growth for HashiCorp. Product synergy span across multiple strategic growth areas for IBM, including Red Hat, Watson X, Data Security, IT Automation and Consulting. For example, the powerful combination of Red Hat's Ansible Automation Platforms, configuration management and TerraForms automation will simplify provisioning and configuration of applications across hybrid cloud environments. Speaker 300:06:08We are well positioned to drive growth for HashiCorp by leveraging IBM's enterprise incumbency and global reach. With 70% of the revenue today coming from the U. S, the opportunity to scale HashiCorp across IBM's operations in 175 countries is significant. We also believe we can accelerate HashiCorp's adoption HashiCorp's adoption with IBM clients. To put this in perspective, only about 20% of the Forbes Global 2000 customers and just a quarter of HashiCorp customers result in more than 100,000 annual recurring revenue, underscoring the opportunity to better monetize and upsell their products. Speaker 300:06:57Bringing it all together, the acquisition allows us to deliver a more comprehensive hybrid cloud offering to enterprise clients, enhancing IBM's ability to capture global cloud opportunity. This will drive a higher growth profile over time. Finally, we expect to realize operating efficiencies and expect the transaction to be accretive to adjusted EBITDA within the 1st full year post close and to free cash flow in year 2. Significant near term cost synergies underpin the financial profile of the transaction, while product synergies represent further upside. We are very comfortable with our strong balance sheet, liquidity profile and solid investment grade rating and remain committed to our dividend policy. Speaker 300:07:53I'll now turn it back to Arvind. Now turning back to the quarter, let me start with a few comments on the macroeconomic Speaker 200:08:01environment. We expect the global economy to behave similarly to last year, albeit with some uncertainty due to persistently high interest rates. There are reasons to believe technology will be even more important in 2024 as clients focus on productivity improvements and customer experience. AI driven productivity in particular continues to be a top priority for businesses for both cost reductions and new revenue opportunities. I will now provide some details on the execution of our strategy around hybrid cloud and AI. Speaker 200:08:40Enterprise AI continues to gain traction. This year, we anticipate more clients moving from experimenting to deploying AI at scale to unlock productivity. We are pleased with the solid progress of our AI offerings. Each quarter, we are winning more clients, expanding partnerships and introducing new innovations. Inception to date, our book of business related to Watson X and generative AI is greater than $1,000,000,000 with sequential quarter over quarter growth. Speaker 200:09:14Similar to last quarter, this remains weighted towards consulting. We believe our comprehensive AI strategy is well positioned to help clients scale AI. We developed our Watson X platform for clients to build their AI solutions, spanning from foundation model training to data preparation and governance. This includes both IBM Granite models and 3rd party models, giving our clients variety as well as the efficiency and focus on enterprise domains that IBM brings. We have leveraged Watson X to build AI assistance through our software portfolio. Speaker 200:09:54Our consultants are helping clients navigate the AI landscape. And finally, we are seeing our Infrastructure segment play a larger role as clients leverage their hardware investments in their AI strategies. Let me touch on these infrastructure dynamics briefly. As AI becomes widely adopted, IBM Z is uniquely advantaged. We believe a lot of AI inferencing will happen where the data is for security, efficiency and latency reasons. Speaker 200:10:27Our full stack focus from on chip AI processing to AI accelerator cards to Watson X platform support allows models to be built and trained on any platform and easily deployed on IBM Z. The TELUM chip is a unique differentiator, enabling real time AI inferencing. Generative AI is also driving lift for our storage offerings, where industry leading performance and scalability is utilized for data curation, model building and fine tuning. For enterprises to deploy AI at scale, AI is not a one size fits all proposition. It requires tuned, domain specific models, trained with quality data to maximize its impact. Speaker 200:11:16Clients value the flexibility of our approach. They appreciate having the ability to leverage a combination of AI models, whether they are IBMs, their own models, open source models such as LAMA from Meta and Mixtral from Mistral. And they can deploy these AI models across multiple environments. The flexibility we offer is resonating as there are use cases for both large and more efficient models. We are committed to an open innovation ecosystem around AI to help our clients maximize flexibility and leverage skills. Speaker 200:11:56Let me spend a minute on our progress in this area. We see early parallels to Linux and making open source AI models performant for enterprise use. We believe that IBM with Red Hat can be a key driver of open source AI. As you know, we have done a lot of work with AI models and recently released a family of state of the art open source code models from our Granite series. Red Hat and IBM also recently launched InstruqtLab to evolve and improve AI models through incremental community contributions much like open source software. Speaker 200:12:36This open strategy is resonating around the world. We recently announced a collaboration with the Spanish government to leverage IBM's investments across the entire AI stack and open source to build the world's leading suite of foundation models proficient in the Spanish language. Enterprise use cases addressing code modernization, customer service and digital labor remain top of mind for our clients. This quarter, we signed a multiyear contract with Providence Health to reimagine talent and HR workflows with AI from IBM and partners. We are also providing data driven insights and enabling Spanish language narration for this year's Masters Golf Tournament. Speaker 200:13:23Our partner ecosystem remains essential to both AI and hybrid cloud growth. This quarter, we progressed strategic partnerships with a number of industry leaders, consulting joint forces with NVIDIA to accelerate clients' AI journeys. ServiceNow will embed Watson X AI capabilities into the ServiceNow platform to accelerate enterprise digital transformation. We also expanded our relationship with Adobe around OpenShift and Watson X as it relates to the Adobe Experience platform. We continue to invest in emerging technology as well, bringing new innovations to the market. Speaker 200:14:07Since we put the world's 1st quantum system on the cloud in 2016, we have deployed over 80 quantum systems and our users have run over 3,000,000,000,000 programs to date. We just installed a Quantum System 1 at Rensselaer Polytechnic Institute. This is the first IBM quantum system on a college campus anywhere in the world. This installation will advance research in critical areas such as energy storage, material science and financial modeling. As always, focusing our portfolio remains a key priority. Speaker 200:14:44We closed the sale of The Weather Company in the Q1 and expect to close the announced acquisition of StreamSets and WebMethods from Software AG by mid year. Overall, we had a positive start to the year, which gives us confidence in our next quarter and full year expectations. Speaker 300:15:02Jim will now take you through the details of the quarter. Jim, over to you. Thanks, Arvind. In the Q1, we delivered $14,500,000,000 in revenue, dollars 3,000,000,000 of adjusted EBITDA, dollars 1,700,000,000 of operating pre tax income and $1.68 operating earnings per share. And we generated free cash flow of $1,900,000,000 up approximately $600,000,000 year over year. Speaker 300:15:35Our revenue for the quarter was up 3% at constant currency. We saw an impact to our top line performance from the closing of the weather company earlier than expected in the quarter. Software grew by 6% with growth across hybrid platform and solutions and transaction processing and continued strength in our recurring revenue base. Consulting was up 2%, reflecting organic growth. We continue to have solid signings performance and a trailing 12 month book to bill of over 1.15. Speaker 300:16:15Infrastructure had strong performance, delivering growth across all of our hardware offerings. Looking at our profit metrics, we expanded operating gross margin by 100 basis points and operating pre tax margin by 130 basis points over last year, inclusive of about 100 basis point currency headwind to pre tax margin. At the end of January, we closed on the divestiture of The Weather Company, generating a pre tax gain of $241,000,000 in the quarter. Mitigating that benefit, we took charges of $374,000,000 to address workforce rebalancing. Operating pre tax margin was up 50 basis points, excluding the year over year impacts of workforce rebalancing and divestiture dynamics. Speaker 300:17:14We are pleased with this performance, in line with our guidance of roughly 50 basis points of operating pre tax margin improvement in 2024. Margin expansion was driven by our operating leverage, product mix and ongoing productivity initiatives. This allowed for continued investments to drive innovation, which you can see in our higher R and D expense. The timing of discrete tax items this quarter resulted in an operating tax rate of about 6%. We are still expecting a full year operating tax rate consistent with last year. Speaker 300:17:57Overall, the combination of our revenue and operating margin performance resulted in 7% growth in our adjusted EBITDA. This contributed to our free cash flow performance. For the quarter, we generated $1,900,000,000 of free cash flow, up $600,000,000 year over year. This growth reflects the performance of our underlying business with adjusted EBITDA up $200,000,000 year over year and about $400,000,000 from timing of balance sheet dynamics and CapEx. Over the last 12 months, we generated free cash flow of $11,800,000,000 This puts us on track to deliver about $12,000,000,000 of free cash flow for the year, with the growth largely driven by adjusted EBITDA. Speaker 300:18:53Since our acquisition of Red Hat, excluding 2021 when we spun off Kyndryl, our operating net income to free cash flow realization averaged 120%. 2 factors drive this. 1 is stock based compensation, which today represents 15 points of realization. And 2, given the shift in our portfolio to a growing software business, deferred income also contributes to our realization. In terms of cash uses, we returned $1,500,000,000 to shareholders in the form of dividends. Speaker 300:19:32From a balance sheet perspective, we have a very strong liquidity position with cash of $19,300,000,000 up from $13,500,000,000 at year end 2023. Our debt balance at the end of the Q1 was $59,500,000,000 including $9,900,000,000 from our financing business. Turning to the segments, software revenue grew 6% with good performance across both hybrid platform and solutions and transaction processing. As mentioned in January, the software revenue growth drivers for the year include Red Hat Growth, Acquisitions, Strong Recurring Revenue and Transaction Processing. And this is just how the Q1 played out. Speaker 300:20:26Hybrid Platform and Solutions revenue was up 7%. Let me spend a minute on the various elements. Red Hat revenue grew 9%, reflecting solid performance across the 3 key solutions, RHEL, OpenShift and Ansible. Annual bookings growth was again in the mid teens, with OpenShift up over 40% this quarter and Rel and Ansible each up double digits. Beyond Red Hat, recent acquisitions contributed to the growth profile of hybrid platform and solutions, as did new innovation areas including Watson X. Speaker 300:21:09The combination of Aptio acquired mid last year and our IT automation portfolio has delivered strong results, unlocking the full benefits of a FinOps solution for technology investments across hybrid cloud environments. In fact, just this quarter, we partnered with Microsoft to bring Aptio to Azure and will co sell to our joint customers. And Microsoft has agreed to adopt Aptio's capabilities in parts of their organization. Our revenue performance continues to reflect growth in our high value recurring revenue base. Our ARR after removing the weather company and security services is now $13,900,000,000 up over 8% since last year. Speaker 300:22:04Transaction Processing with its strong base of recurring revenue delivered revenue growth of 4%. Clients continue to value this portfolio, a mission critical software, supporting growing workloads on our hardware platforms. And there's an increasing interest in generative AI application modernization capabilities, like Watson X Code Assistant for Z. Software segment profit was up 80 basis points, while absorbing both key investments in innovation and about a point of currency impact in the quarter. We continue to deliver operating leverage driven by our revenue performance this quarter. Speaker 300:22:50Our consulting revenue was up 2%. We continue to see clients prioritizing large data and technology transformation projects focused on driving productivity with AI and analytics. These results reflect the organic performance of our business. Solid demand for our offerings led to signings growth of 4%, our highest absolute first quarter signings in recent history. And our trailing 12 month book to bill ratio remains over 1.15. Speaker 300:23:25Our overall backlog remains healthy, up 7% year over year and backlog erosion levels remain stable. At the same time, we saw both a lengthening of backlog duration driven by large scale digital transformations and a reduced level of revenue realization in the quarter as clients tighten discretionary spending. Contributing to growth across the business this quarter, our strategic partnerships continue to make up over 40% of our consulting revenue with both AWS and Azure practices growing double digits. Additionally, our Red Hat practice grew revenue double digits. Expanding upon our partnerships, we are leveraging Microsoft CoPilot to drive productivity for our clients. Speaker 300:24:22Just as we quickly ramped a meaningful book of business around Red Hat to address the hybrid cloud opportunity, we are ahead of pace at this stage with our generative AI book of business. Turning to our lines of business. Business Transformation revenue grew 3%, led by supply chain and finance transformations. Customer experience transformations also contributed to growth. Technology consulting revenue was also up 3% with double digit growth in cloud monetization projects and both strategic partnerships and Red Hat engagements delivered double digit growth. Speaker 300:25:08Application operations revenue declined, reflecting weakness in on prem custom application management projects, partially offset by strength in cloud based application management offerings. Moving to consulting profit, we delivered over 8% of segment profit margin, which is flat year to year. Our segment profit margin was impacted by about a point of currency, offsetting improvements in pricing and productivity actions we have taken. Moving to Infrastructure, revenue grew reflecting growth in Hybrid Infrastructure of 6% and declines in infrastructure support of 7%. Within hybrid infrastructure, growth was broad based with strong demand from our hardware offerings across IBM Z, Power and Storage. Speaker 300:26:05In IBM Z, revenue was up 5% in the 8th quarter of Z16 product availability. Now 2 years in, this product cycle continues to resonate with clients and surpass Z15 revenue performance. IBM Z is uniquely positioned for AI with the 1st processor design with on chip acceleration for real time AI inferencing. In fact, we're working with over 100 clients on the application of AI on Z16. Use cases range from fraud detection to anti money laundering to anomaly detection. Speaker 300:26:49This remains an enduring platform, driving not just hardware adoption, but also related software, storage and services. Distributed infrastructure delivered 7% revenue growth with strength in both power and storage. Power performance was fueled by demand for data intensive workloads. Storage delivered strong double digit revenue growth, including demand for high end storage tied to the Z16 cycle. And clients are also looking to our storage offerings for data curation, model building and fine tuning in support of generative AI. Speaker 300:27:33Looking at infrastructure profit, we deliver both gross profit and segment profit margin expansion. Segment profit margin expanded 20 basis points in the quarter, reflecting benefits from productivity, while absorbing about a point of impact from currency. Now let me bring it back to the IBM level to wrap up. More than 2 years into our midterm model, we are a more focused business that has delivered sustained revenue and free cash flow growth. Over this time, we've continued to invest organically and inorganically, bring new products and innovation to market, expand our ecosystem and drive productivity across our business. Speaker 300:28:22Our first quarter performance is another proof point of this progress with constant currency revenue growth, operating gross margin and operating pretax margin expansion and the strongest first quarter free cash flow in many years. Looking to the full year 2024, we are holding our view on our 2 primary metrics, revenue and free cash flow. We see full year constant currency revenue growth in line with our mid single digit model, still prudently at the low end. And for free cash flow, we expect to generate about $12,000,000,000 driven primarily by growth in adjusted EBITDA. On the segments in software, we had a solid start to the year and continue to expect growth slightly above the high end of our mid single digit model. Speaker 300:29:21In consulting, we continue to see strong demand for digital transformations. Though as I said, we are seeing some pressure on smaller, more discretionary projects. We now see mid single digit revenue growth in consulting with acceleration throughout the year. Given our ongoing productivity initiatives and investment in innovation, we expect to see about a point of segment profit margin expansion in both of these segments. And in Infrastructure, given product cycle dynamics, we expect revenue to decline, driving about a 0.5 point impact to our overall growth. Speaker 300:30:04Given IBM Z cycle dynamics, we expect segment profit margin to be lower year over year. With these segment dynamics, we continue to expect IBM's operating pre tax margin to expand by about 0.5 point year to year, consistent with our view 90 days ago. And we are maintaining our view of operating tax for the year to be consistent with last year in the mid teens range. We took a workforce rebalancing charge this quarter. And as I mentioned 90 days ago, we continue to see the overall amount this year consistent with last year. Speaker 300:30:45We expect this to pay back by the end of the year. On currency, given the strengthening of the dollar, we now expect a 150 basis points to 200 basis point impact to revenue growth for the year, which is about 1 point worse than 90 days ago. For the Q2, I expect our constant currency revenue growth rate to be consistent with the full year. Our tax rate is expected to be in the high teens. And for profit, we expect the first half SKU of net income will remain a couple of points ahead of the prior year. Speaker 300:31:25In closing, we are pleased with our performance to start the quarter. We are positioned to grow revenue, expand operating profit margin and grow free cash flow for the year. Arvind and I are now happy to take your questions. Olympia, let's get started. Speaker 100:31:44Thank you, Jim. Before we begin the Q and A, I'd like to mention a couple of items. First, supplemental information is provided at the end of the presentation. And then second, as always, I'd ask you to refrain from multipart questions. Operator, let's please open it up for questions. Operator00:32:00Thank you. At this time, we'll begin the question and answer session of the conference. Our first question comes from Amit Daryanani with Evercore. Please state your question. Speaker 400:32:36Thanks for taking my question. Good afternoon, everyone. I guess I was hoping you could talk a bit more on the consulting side of the business because revenues did decelerate rather notably in March quarter. But I think on the other side, your AI centric backlog at over $1,000,000,000 is doing extremely well. So I'm hoping you could touch on the near term side. Speaker 400:32:56What are you hearing from your customers? What are they telling you on the duration of this pause? Because I think the expectation of mid single digit growth would imply this business will recover rather quickly. So I'd just love to get a sense what our customers are doing consulting in terms of the duration of the pause? And then longer term, what does the opportunity look like given the AI centric backlog appears a lot more robust versus what I think folks would have expected beyond 2024? Speaker 400:33:21Thank you. Speaker 300:33:23Thanks, Amit. I appreciate the question. Let's take a step back because I think you're seeing some interesting dynamics in the consulting industry overall. And let's bifurcate it between how you ask the question. Let's look at real demand that being measured in bookings and then let's talk about what's happening with the revenue realization. Speaker 300:33:45On demand, we continue to see and capitalize on solid demand in key areas around digital transformation, application modernization, and Gen AI. Our signings in the quarter, up 4%, were the strongest absolute first quarter signings we've had as far back as I can go. We have a strong book to bill over 1.15 on a trailing 12 months. Our backlog dynamic is in a very strong position, 7% overall with stable erosion, but our duration has been going up the last two quarters. It's been up a couple of months. Speaker 300:34:30But let's talk about the underpinnings of what's driving demand, because I think that's what's most important around the key growth focus areas. You talked about GenAI. GenAI for IBM, Arvind indicated inception to date over $1,000,000,000 book of business. Consulting in the Q1, book of business on GenAI was 2x all of last year. So I think we're winning in the marketplace. Speaker 300:34:56We're taking share. And by the way, we're well above that ramp we saw with regards to Red Hat. Our strategic partnerships still have great velocity, book to bill well north of 1.2. Our Red Hat book of business is now $2,800,000,000 ARR around hybrid cloud. And we're seeing very nice acceleration in GenAI and digital transformation around core workflow use case areas of finance, supply chain, HR and talent. Speaker 300:35:29So I think in the key focus areas, our demand profile still continues to be good. Now let's translate that to revenue. Revenue, 1st of all, in Q1, as we indicated, was all organic. We wrapped on our acquisitions. We continue to operate a very in this marketplace, you look at competition, we're taking share still. Speaker 300:35:58So when you look at it, 90 days ago, we talked about the year. We talked about the year was going to play out accelerating throughout the year. Why? Because one, we knew we had a strong backlog and that backlog realization showed us that it was going to play out throughout the year with sequential improvement. But second, Easter. Speaker 300:36:20Easter, we knew calendar was there, was at the end of March. That does impact a human capital based business on the number of billing days. So when you looked at 1st quarter, that backlog duration extending out a couple of months, we also saw though less revenue backlog yield and that really played out if you look at our sub segments in application operations. That's centered around custom AMS applications, which by the way many of that as you know quite well is volume based business. And that volume, like I said, backlog is stable overall. Speaker 300:37:00We're not losing the business that is moving out to the right. So with all that said, what are we focused on? We're focused on capturing new client demand in areas around our key growth areas. 2, we're continuing to focus and we are gaining share in the marketplace. 3, we're driving that economic multiplier of consulting and technology across our hybrid cloud and AI platform. Speaker 300:37:27So in light of all that, that's why you see the mid single digit growth. I think that's prudent just given what every other consulting competitor has come out with. By the way, that still drives 1.5 points of growth to IBM for the full year. And as I stated earlier, we see an accelerated growth profile as we move through the year. Speaker 500:37:48Operator, next question. Operator00:37:50The next question comes from Wamsi Mohan with Bank of America. Please state your question. Speaker 600:37:56Yes, thank you. Arvind, would love to get a little bit more of sort of a macro demand backdrop. I mean, I know Jim mentioned the tightened discretionary spending in some areas. How do you think about the risk of that sort of filtering more broadly as you go through the course of the year, especially given your guidance calls for an accelerating trend here? And if I could quickly, Jim, the synergies relative to HashiCorp on the cost side, is there any way you can dimensionalize that given that when you're defining accretion on EBITDA basis, I get that, but can you also help on the net income basis or from a free cash flow, how much it might be dilutive in year 1 and accretive on year 2? Speaker 200:38:47Thanks, Hamzah. So let me address your part about the demand profile globally. So if I look at where we are right now and where we project for the rest of the year, demand is actually quite strong. I would put it as very similar to 2023. This is backed up by IMF GDP estimates, which are now north of 3% for the global business. Speaker 200:39:13If I look at it by geography, Japan remains very strong. I think that they are taking this opportunity to refresh the technology across their enterprise and government base. We look at South Asia, extremely strong, even the Middle East, our UAE, Saudi, very strong. Europe has remained consistent to last year, North and South America. So on a geography basis, we're seeing very, very strong demand. Speaker 200:39:41Now interest rates are higher than people were expecting. I think we should acknowledge that. That means you get 2 effects going on. 1, there is even stronger demand for software and infrastructure because people believe technology helps you in those environments and helps in an environment of increased labor costs and increased supply chain costs. Then when you look at the discretionary side, Jim answered this in the previous question, we are seeing a little bit not across the board, not in all of our offerings in consulting, but where there is a little bit of discretionary labor, that is where we sense that pressure. Speaker 200:40:23What we are going to do is pivot into the areas around helping people become more productive, take more cost out, digital transformation, work with our partners where there is very strong demand in the market. And as you pivot there, we believe that our growth rate in consulting will continue to accelerate. So I hope, Vamji, that gave you a flavor on the demand vectors we have both in software and infrastructure and in consulting and on a geography basis. Jim, over to Speaker 300:40:54you for part 2. Okay. Thank you. Thanks, Wamsi, for the question. As Arvind indicated in the prepared remarks, we couldn't be more excited about the powerful combination of HashiCorp with IBM and Red Hat together. Speaker 300:41:10We talked about in the prepared remarks, we've been very disciplined in our set of criteria around M and A. And this fits strategically. It has tremendous synergistic value to our hybrid cloud AI portfolio and it has an attractive financial return overall. And Hashi meets all 3. 1, it's a higher revenue growth profile company. Speaker 300:41:34So it accelerates IBM's revenue growth over time. 2, to your question, adjusted EBITDA accretive in the 1st 12 months. And 3, levered free cash flow accretive by the end of year 2. We think there are a potential for meaningful synergies overall. And when we look at it, significant near term operating efficiencies, cost synergies and put that in perspective, we see this business profile moving from about a mid single digit free cash flow margin business to about a 30% to 40% free cash flow margin business in a handful of years. Speaker 300:42:16Free cash flow accretive by the end of year 2. Now, the multiple we paid on that fully supported by 1, the standalone revenue growth and the cost synergies that come out. All of the IBM revenue synergies around Red Hat, around data security, around Watson X, around consulting and IT automation are all upside potential. So let's talk and conclude on the cost synergy. Cost synergies are where you would fully expect. Speaker 300:42:47IBM runs a global operations in 175 countries. We run a very disciplined G and A efficient structure. We see significant G and A operating efficiencies that we're going to go capitalize on. 2nd, running the playbook on how we expand it globally, our go to market model that we did with Red Hat. And that has both global incumbency, global scale, global breadth and ecosystem leverage overall. Speaker 300:43:18And when you look at that, those significant synergies allow us to invest in product, R and D, innovation and capability that's built into our case and also deliver our financial returns. So we feel pretty good about it. Speaker 500:43:35Operator, let's go to the next question. Operator00:43:38Next question comes from Toni Sacconaghi with Bernstein. Please state your question. Speaker 700:43:43Yes. Thank you and good afternoon. Tim, just to clarify, you've taken down your consulting outlook for the year from 6 to 8 to 5. I think that's about 60 basis points to company growth. Is there anything offsetting that? Speaker 700:43:59Or is that just kind of rounding error in the low single digit guidance? And then my question is, maybe you could just elaborate a little bit more on the AI book of business, maybe just help clarify exactly how you define that. I think it's both revenue recognized and your bookings and maybe partner bookings. Maybe you could just help define that. And last quarter, you said it doubled sequentially. Speaker 700:44:23This quarter, you just commented that it grew sequentially. Maybe you could add a little color with that double digits or 20% or 30% or 40%. And at least when I do the math, it sounds like it's less than 5% of your consulting backlog, AI backlog. Could you help to mention that as well? Thank you. Speaker 300:44:48Okay, Tony. Many questions here. Let me see if I can get through them quick. You look at full year, full year as Arvind indicated, we're maintaining our guidance on our model mid single digit. I think prudently just coming out of our Q1, we got a lot of work to do in the next three quarters, but I think prudently at the low end of that model. Speaker 300:45:10And by the way, that was very consistent with what we said 90 days ago. Now let's unpack that. When you take a look at full year, first of all, we are dealing with a stronger U. S. Dollar. Speaker 300:45:21So we've given you a supplemental chart. Now we've lost basically about a point more of headwind on currency. But let's talk about the underlying fundamentals of our business across our segments, because I think that's at the heart of your question. When you take a look at our growth at mid single digit, one, we said software would grow slightly above the high end of our mid single digit model. We are very pleased with our software performance in the Q1. Speaker 300:45:49We've accelerated growth from 4th quarter to 6% overall. We have a very strong recurring revenue base. We accelerated Red Hat to a very strong 9% with our 3rd consecutive quarter of mid teen booking growth, which positions our business extremely well for double digit growth for the full year, and we're getting nice scale leverage on acquisitions. Software for the year will deliver over 3 points of that IBM mid single digit by itself based on that Red Hat momentum, acquisitions, solid recurring revenue, TP by the way, nice start off up 4% and new innovation like Watson X. Consulting, we said for the full year appropriately in light of the market and still gaining share would be mid single digits. Speaker 300:46:46That will deliver about a point and a half of growth to IBM. Why do we feel good about that? 1, solid book to bill, winning in key focus areas, strategic partnerships, GenAI scale overall. But like Q1, we're going to continue to monitor that backlog realization to see how that plays out. But between software and consulting, over 3 points in software, about 1.5, now you get to infrastructure. Speaker 300:47:15We started out well above what we expected here in the Q1. Mainframe 8th quarter end grew 5%. Our distributed infrastructure, power and storage both grew double digits as we're capitalizing on distributed infrastructure and demand requirements for Gen AI. Full year, that's a little bit better than what we thought 90 days ago off our first start. So we expect about a little bit less than to IBM. Speaker 300:47:44You threw on top of that, we executed the closure of the weather company, that would be about a half a point. So that's kind of how we build up our full year overall. So AI book of business, I think you nailed it in your question. It's 1 on a consulting perspective, it's our signings book of business overall and on our software, it's our subscription, our SaaS and perpetual licenses. Again, as you know, we offer clients flexibility on how they want to purchase that overall. Speaker 300:48:19And consulting backlog, yes, 5% overall. I would tell you, let's put it in perspective. It's probably mid to high single digits, but we've got give or take about a $30,000,000,000 book of business on backlog with consulting. So coming from where we started less than 9 months ago, I think that's a very good ramp. And let's put it in perspective. Speaker 300:48:45When we drove the hybrid cloud platform centric play with consulting, which has done extremely well, over the 1st 4 quarters, we did a $1,000,000,000 book Right now through less than 3 quarters, we're very damn close to that $1,000,000,000 book of business. Speaker 500:49:05Great. Operator, let's take the next question. Operator00:49:09Our next question comes from Ben Reitzes with Melius Research. Please state your question. Speaker 800:49:14Yes. Hey, guys. Thanks. I wanted to ask about Red Hat. You accelerated it to 9% in the quarter from 7%. Speaker 800:49:22What is your confidence level you get to the mid teens, which kind of equals your bookings growth? So and then on Red Hat, the follow-up would be how much can HashiCorp augment that growth rate? And what do you can you clarify the synergies a little bit more between Red Hat and Hashi? And was Hashi needed to help grow Red Hat or is it a bonus? How do you see that? Speaker 800:49:48Thanks very much. Speaker 200:49:50Ben, let me take the first part of those questions. We are very, very pleased with Red Hat. If I look at Red Hat now, we have had mid teen or better bookings growth for the last three quarters, 3rd quarter, 4th quarter and first quarter. That combined with the growth we are seeing in OpenShift as well as in both Ansible and RHEL, OpenShift growing almost 40%, gives us a lot of confidence. So bookings growth plus OpenShift plus what we're seeing in the revenue now at 9% tells us that we should see that Red Hat growth continue or accelerate through the year. Speaker 200:50:302, let me just address a macro point. Hashi is a nice add for the Red Hat portfolio, but it's not inside Red Hat. Let's just be clear. So when we talk about Red Hat growth numbers of 9 and accelerating, that is Red Hat as is. Hashi will be measured in software, but in IBM software, not in Red Hat. Speaker 200:50:51Where the synergy comes is we believe there will be added demand because of a combined portfolio is more interesting. We think even more clients will talk to us. That is how Hashi will help Red Hat. It's not that the Hashi revenue counts at all for the numbers we just mentioned. So we kind of want to be clear on that. Speaker 200:51:09Hashi to us is an accelerant for IBM strategy and for software strategy. And Hashi helps in being offensive in terms of giving us an overall better portfolio, so even more clients want to do business with us in the environments they're going to. That's kind of how it's pitching. And people know Hashi really well for their infrastructure management, but the security pieces of Hashi are also very, very interesting and really important as people navigate these very complex environments with all the worries about people losing secrets and keys and that resulting in ransomware or hacking attacks. That's kind of how it paints the picture on that side. Speaker 300:51:55Yes. I would just add one other point, Ben, as you and I and many of the investors have talked about since Q1 earnings. We've kind of bifurcated this business when we saw the slowdown happen in second half last year between our subscription based business within Red Hat versus our consumption based services and offerings. The former being about 80% of our portfolio, the latter being about 20%. If you look at Q1, as Arvind indicated, we're very pleased. Speaker 300:52:27Coming off of a 2 plus point acceleration positions us extremely well, even more confident in that double digit for the year. But the reason why we're even more confident is that 80% of that portfolio, that subscription business, we accelerated 3 points quarter to quarter in revenue and we were above double digits. On the consumption base, we finally saw stabilization. We didn't see acceleration, we saw stabilization. But remember, we start ramping on that in the second half. Speaker 300:53:02So that provides us a tailwind in the second half. But our subscription business today, the 80%, 3 points acceleration, double digit in the first quarter, all three major lines broad based, double digit bookings, Red Hat OpenShift over 40% booking strength, dollars 1,300,000,000 AR book of business grown 25 plus percent, Ansible taking share. We feel even more confident, as I said. Speaker 500:53:33Operator, next question please. Operator00:53:35Our next question comes from Eric Woodring with Morgan Stanley. Speaker 900:53:44Arvind, maybe this one's for you. If we include the software AG assets and now HashiCorp, I think you spent about $16,000,000,000 on acquisitions since your 2021 Analyst Day. Back then, you talked about kind of having $20,000,000,000 to $25,000,000,000 of M and A firepower you could leverage through 2024. Just curious as we sit here today, your willingness or desire to go after more M and A for the rest of this year? Would you be willing to go kind of above and beyond that total that you had laid out almost 3 years ago? Speaker 900:54:19And just as we think about the potential targets in the future, where do you believe you have gaps that you can still fill within your portfolio? Thank you. Speaker 200:54:31Eric, let me just maybe address some macro points, Annette, and I'll let Jim talk to some of the numbers here. We are going to remain incredibly disciplined on our M and A strategy. We kind of said it, but I just want to repeat. We got to find things that meet our strategy. You've got to have some synergy opportunities at IBM and it has to be financially accretive within the 2nd year. Speaker 200:55:00So if we find things that meet that and we are committed, I'll say, to both our dividend and our investment grade ratings, then that is kind of the picture we go in. Now within that, we believe we have some level of flexibility and that is what we will operate in. So that gives you a sense there. By the way, one of you got these 2 yet to come. We've got software AG that we hope to close mid year and HashiCorp, which will come near the end of the year. Speaker 200:55:33We also have to look at what is our overall internal dynamics of making sure that we can succeed on these businesses as we proceed down the path. We need to build consulting practices. We need to have synergy plays in other parts of the portfolio. We have to enable our sales teams globally. As we say, a big part of our synergy is getting the amplification from our global footprint that is there to clients all around the world. Speaker 300:56:01Jim? Yes. Arvind, just building on your point, we are very confident in the capital structure of this company. We are committed to maintain a very solid investment grade balance sheet. We are focused on debt leverage, obviously. Speaker 300:56:18But our primary capital allocation is to invest in our business, both organically, and organically and to maintain the attractive return to shareholder program with our dividend policy. So with all that said, just to reaffirm what Arvind indicated, we will remain in the market prudently evaluating complementary tuck in opportunities that fit our M and A strategy, and we got the capability of doing that. Speaker 500:56:42Operator, next question please. Operator00:56:45Our next question comes from Brent Thill with Jefferies. Please state your question. Speaker 1000:56:51Arvind, on the software business, I mean, you've been ranging somewhere between 3% to 8%, 9% growth. Many have asked, it seems like the overall market is growing faster. What's going to take to unlock this incredible portfolio you've built to effectively maybe monetize at the rate the industry is growing out? Is there something that's causing friction to unlock that true potential of the software business? Are we just being too focused on the short term? Speaker 1000:57:23What do you think unlocks that value in getting you to your closer TAM of the growth? Speaker 200:57:32So Brent, as you can imagine, we are very, very focused on that question. If I just want to lay out a 4 year trajectory, if you're indulge me for just a minute, we began with portfolio that was, let's call it, flat, would be a kind we are putting it about 5 years ago. We've gone from flat to, as you said, some volatility, but we are now seeing that we can be north of 6% for this year, whether you want to call that 6.5% or 7% and we are very confident in that. As we bolt to organic innovation and as we do M and A, we will find that that number will keep improving year over year. And I'm pointing to a very consistent 4 year trajectory of having achieved that. Speaker 200:58:24By the way, within that, we do find there are a couple of slow growing pieces, but they're incredibly important to our overall profile, both for incumbency with clients and for the cash flow that they produce. We would never expect our mainframe software, the TPS piece, to be growing in the high single digits or in double digits. So as that mix also changes over time, then we find that we're going to get closer and closer and we do want to over time get software to grow above where we are right now. So right now we are at the upper end of the mid single digit model. I think you can conclude what would be the next step we will go at and then we'll go from there. Speaker 500:59:07Great. Operator, next question. Operator00:59:15Thank you. Our next question comes from Brian Essex with JPMorgan. Please state your question. Speaker 1100:59:22Hi, good afternoon and thank you for taking the question. Another Red Hat one, maybe Arvind, if you could maybe give us a little bit of sense of what's going on in the pipeline there and whether or not you're seeing a substantial benefit in the Red Hat pipeline from the VMware acquisition, both on the consulting side as well as the software side? Are you seeing a lot of migration? And how much of an opportunity you think might be there longer term to capture more share of that market? Speaker 200:59:52Brian, great question. Look, if we talk to some of the Red Hat dynamics, it's not so much directly related to VMware per se. What clients are all beginning to say, they're asking the question, which is the platform they want to bet on for the next 10 to 20 years on which they will write their applications, deploy them both in their own data centers and on public clouds. We find an incredible amount of interest in that question. And as we have built out the Red Hat portfolio, not just for containers because many people know OpenShift as a great container platform, but also for virtualization with both container native virtualization and with the KVM hypervisor, you're finding a lot of interest around those topics. Speaker 201:00:42Then as we layer in, by the end of the year, the HashiCorp advantages of managing the infrastructure across all these environments, we do believe that that will be an accelerant to the Red Hat portfolio. So first, RHEL has got its place as the primary place that people want to deploy. OpenShift as Archica for helping increase automation and reduce the complexity, we think all of this plays in. And Brian, I think the best number is the mid teen bookings growth on the subscription side of the business. That speaks to the demand in terms of not only is there demand, but we are realizing that demand in the book of business that we are getting clients to commit to on Red Hat. Speaker 501:01:33Great. Operator, let's take one last question. Operator01:01:37Our next question comes from Matt Swanson with RBC Capital Markets. Please state your Speaker 301:01:42question. Yes. Thank you so much for taking the question. I think I might try a qualitative version of an earlier question around Gen AI. And I think just we see so much of the news feed, being around kind of the hype cycle and obviously growing a $1,000,000,000 book of business shows you're monetizing it. Speaker 301:02:00Can you just talk about maybe the pain points that enterprises are looking to address when they first come to you or when those consulting relationships start? Like how much of a plan is in place versus how much they're looking for you to kind of hold their hand in terms of this Gen AI journey? Speaker 201:02:18I think, Matt, that's a great question. So let me maybe take that and I'll address it from both the consulting side and the software side. If we were 12 months ago, I would say that there was a lot of excitement and there was a lot of experimentation that were starting and people were not thinking through what does this mean for my overall ROI? What are the economics of running GenAI? How do I get the people changes done so that the ROI can actually be realized? Speaker 201:02:48What is happening in all of my conversations this year in the Q1 of 2024 is a lot of people have woken up that those issues need to be addressed as well. So when they talk to our consulting team, they are spending energy on, but can you help my people also do the transformation it takes? What is the change process through which you can recognize those things? They then go to immediately asking, in these models, how expensive is it to run them? And they begin to do the math. Speaker 201:03:19Wait, if I run this model just for this one business process, the infrastructure costs alone could be $300,000,000 a year. That doesn't close the ROI. Can I do it in a much more cost effective way, but at an equally good answer? And that is where you begin to see some of the models that IBM has produced, our branded series play very strongly into helping them recognize their ROI by reducing the economics. And then lastly, and this is advice that I give to the C suite usually and it resonates, is don't take lots of little experiments, try to pick a few use cases which can scale. Speaker 201:04:01And by scale, meaning that they actually do impact a large fraction of the employees or their clients' customers and they begin to have a large impact in how business is done by either improving revenue or by making the enterprise significantly more productive. Conversation shift from simply, oh, this is a neat new tool, let me try it out to see what I can do, not what I should do, but what I can do. And I think that that is a big change in terms of helping the organization scale. So let me now wrap up the call. In the Q1 of 2024, we have executed on our strategy to deliver revenue growth and cash generation, allowing us to invest organically and through strategic acquisitions like Hachikoff. Speaker 201:04:51As always, we need to execute to capture the opportunity in front of us. I look forward to sharing our progress with you as we move through the rest of the year. Speaker 501:05:01Thank you, Arvind. Operator, let me turn it back to you to close out the call. Operator01:05:06Thank you. Thank you all for participating on today's call. The conference has now ended. You may disconnect at this time.Read morePowered by Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) International Business Machines Earnings HeadlinesIBM Stock Downgraded to $310 Target — But Bank of America Still Says BuyJuly 27 at 11:21 AM | msn.comBank of America Cuts International Business Machines (NYSE:IBM) Price Target to $310.00July 27 at 3:45 AM | americanbankingnews.comEveryone’s watching Nvidia right now. Here’s why I’m excited.So, unless you’ve been living under a rock, you probably saw the news… Nvidia just signed a $7 BILLION deal with Saudi Arabia to power its new AI empire 🤯 We’re talking about hundreds of thousands of chips, including their latest Grace Blackwell supercomputer.July 27 at 2:00 AM | Timothy Sykes (Ad)IBM Stock Slumps: A Hidden Opportunity?July 26 at 10:11 AM | tipranks.comWedbush Issues Pessimistic Outlook for IBM EarningsJuly 26 at 3:22 AM | americanbankingnews.comIBM Exceeds Q2 2025 Expectations with Strong GrowthJuly 26 at 2:18 AM | theglobeandmail.comSee More International Business Machines Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like International Business Machines? Sign up for Earnings360's daily newsletter to receive timely earnings updates on International Business Machines and other key companies, straight to your email. Email Address About International Business MachinesInternational Business Machines (NYSE:IBM), together with its subsidiaries, provides integrated solutions and services worldwide. The company operates through Software, Consulting, Infrastructure, and Financing segments. The Software segment offers a hybrid cloud and AI platforms that allows clients to realize their digital and AI transformations across the applications, data, and environments in which they operate. The Consulting segment focuses on skills integration for strategy, experience, technology, and operations by domain and industry. The Infrastructure segment provides on-premises and cloud based server, and storage solutions, as well as life-cycle services for hybrid cloud infrastructure deployment. The Financing segment offers client and commercial financing, facilitates IBM clients' acquisition of hardware, software, and services. The company has a strategic partnership to various companies including hyperscalers, service providers, global system integrators, and software and hardware vendors that includes Adobe, Amazon Web services, Microsoft, Oracle, Salesforce, Samsung Electronics and SAP, and others. The company was formerly known as Computing-Tabulating-Recording Co. International Business Machines Corporation was incorporated in 1911 and is headquartered in Armonk, New York.View International Business Machines ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Is Former Dividend Aristocrat AT&T a Buy After Q2 Earnings?Why Freeport-McMoRan Stock May Hit a New High After Earnings BeatMicrosoft’s AI Bet Faces a Major Test This Earnings SeasonAmazon Stock Rally Hits New Highs: Buy Into Earnings?TSLA Earnings Week: Can Tesla Break Through $350?Netflix Q2 2025 Earnings: What Investors Need to KnowHow Goldman Sachs Earnings Help You Strategize Your Portfolio Upcoming Earnings Cadence Design Systems (7/28/2025)Enterprise Products Partners (7/28/2025)Welltower (7/28/2025)Waste Management (7/28/2025)AstraZeneca (7/29/2025)Booking (7/29/2025)Mondelez International (7/29/2025)PayPal (7/29/2025)Starbucks (7/29/2025)American Tower (7/29/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 12 speakers on the call. Operator00:00:00Welcome and thank you for standing by. At this time, all participants are in a listen only mode. Today's conference is being recorded. If you have any objections, you may disconnect at this time. Now, I will turn the meeting over to Olympia McNearney, IBM's Global Head of Investor Relations. Operator00:00:20Olympia, you may begin. Speaker 100:00:22Thank you. I'd like to welcome you to IBM's Q1 2024 earnings presentation. I'm Olympia McNearney, and I'm here today with Arvind Krishna, IBM's Chairman and Chief Executive Officer and Jim Kavanaugh, IBM's Senior Vice President and Chief Financial Officer. We'll post today's prepared remarks on the IBM Investor website within a couple of hours, and a replay will be available by this time tomorrow. To provide additional information to our investors, our presentation includes certain non GAAP measures. Speaker 100:00:52For example, all of our references to revenue and signings growth are at constant currency. We provided reconciliation charts for these and other non GAAP financial measures at the end of the presentation, which is posted to our investor website. Finally, some comments made in this presentation may be considered forward looking under the Private Securities Litigation Reform Act of 1995. These statements involve factors that could cause our actual results to differ materially. Additional information about these factors is included in the company's SEC filings. Speaker 100:01:24So with that, I'll turn the call over to Arvind. Speaker 200:01:28Thank you for joining us. In the Q1, we had solid performance across revenue and cash flow. These results are further proof of the quality of our portfolio and our hybrid cloud and AI strategy. We had good performance in software at the high end of our model. Continued strength in infrastructure above our model while consulting was below model. Speaker 200:01:54On a relative basis, Consulting outperformed the market. Our cash flow generation is the strongest first quarter level we have reported in many years. This performance speaks to the strength of our diversified business model. Before we get into more detail on the quarter, let me address the announcement of our agreement to acquire HashiCorp, a company we have partnered with for a long time and believe is a tremendous strategic fit with IBM. Enterprise clients are wrestling with an unprecedented expansion in infrastructure, applications across public and private clouds as well as on prem environments, making this the ideal time to pursue this acquisition. Speaker 200:02:39As generative AI deployment accelerates alongside traditional workloads, developers are working with increasingly heterogeneous, dynamic and complex infrastructure strategies. HashiCorp has a proven track record of helping clients manage the complexity of today's infrastructure by automating, orchestrating and securing hybrid and multi cloud environments. HashiCorp is a great strategic addition to our portfolio, extending Red Hat's hybrid cloud capabilities to provide end to end automated infrastructure and security lifecycle management. HashiCorp's technology is foundational to enabling the transition to hybrid and multi cloud, and TerraForm is the industry standard for infrastructure automation for these environments. With security top of mind for every enterprise, Vault is a powerful secrets management offering to automate identity security across applications. Speaker 200:03:39The combination will also bolster our leading IT automation platform to address the sprawling complexity of AI driven application and infrastructure growth. HashiCorp's products have wide scale adoption in the developer community, highlighting the pervasive nature of their technology used by over 85% of the Fortune 500 and downloaded over 5000000000 times. The acquisition of HashiCorp builds on IBM's commitment to industry collaboration, the developer community and open source hybrid cloud and AI innovation. Today's acquisition is consistent with our M and A strategy. We have taken a disciplined approach to M and A and HashiCorp aligns well across all our key criteria to continue to focus and strengthen our portfolio on hybrid cloud and AI, deliver synergies with the rest of IBM and be near term accretive to free cash flow. Speaker 200:04:36I will now turn it to Jim to discuss the financial implications. Speaker 300:04:41Thank you, Arvind. Let me start with the details of the transaction. We have agreed to acquire HashiCorp for $6,400,000,000 in enterprise value to be funded by cash on hand. The transaction was approved by HashiCorp's Board of Directors. Closing is anticipated by the end of 2024, subject to approval by HashiCorp's shareholders, regulatory approvals and other customary closing conditions. Speaker 300:05:10We have been executing a disciplined capital allocation strategy and the acquisition of HashiCorp meets all of our criteria, including strategic fit, as Arvind just walked through, synergies across IBM and financial accretion. Let me start by addressing synergies. We see multiple drivers of product synergies within IBM and accelerating growth for HashiCorp. Product synergy span across multiple strategic growth areas for IBM, including Red Hat, Watson X, Data Security, IT Automation and Consulting. For example, the powerful combination of Red Hat's Ansible Automation Platforms, configuration management and TerraForms automation will simplify provisioning and configuration of applications across hybrid cloud environments. Speaker 300:06:08We are well positioned to drive growth for HashiCorp by leveraging IBM's enterprise incumbency and global reach. With 70% of the revenue today coming from the U. S, the opportunity to scale HashiCorp across IBM's operations in 175 countries is significant. We also believe we can accelerate HashiCorp's adoption HashiCorp's adoption with IBM clients. To put this in perspective, only about 20% of the Forbes Global 2000 customers and just a quarter of HashiCorp customers result in more than 100,000 annual recurring revenue, underscoring the opportunity to better monetize and upsell their products. Speaker 300:06:57Bringing it all together, the acquisition allows us to deliver a more comprehensive hybrid cloud offering to enterprise clients, enhancing IBM's ability to capture global cloud opportunity. This will drive a higher growth profile over time. Finally, we expect to realize operating efficiencies and expect the transaction to be accretive to adjusted EBITDA within the 1st full year post close and to free cash flow in year 2. Significant near term cost synergies underpin the financial profile of the transaction, while product synergies represent further upside. We are very comfortable with our strong balance sheet, liquidity profile and solid investment grade rating and remain committed to our dividend policy. Speaker 300:07:53I'll now turn it back to Arvind. Now turning back to the quarter, let me start with a few comments on the macroeconomic Speaker 200:08:01environment. We expect the global economy to behave similarly to last year, albeit with some uncertainty due to persistently high interest rates. There are reasons to believe technology will be even more important in 2024 as clients focus on productivity improvements and customer experience. AI driven productivity in particular continues to be a top priority for businesses for both cost reductions and new revenue opportunities. I will now provide some details on the execution of our strategy around hybrid cloud and AI. Speaker 200:08:40Enterprise AI continues to gain traction. This year, we anticipate more clients moving from experimenting to deploying AI at scale to unlock productivity. We are pleased with the solid progress of our AI offerings. Each quarter, we are winning more clients, expanding partnerships and introducing new innovations. Inception to date, our book of business related to Watson X and generative AI is greater than $1,000,000,000 with sequential quarter over quarter growth. Speaker 200:09:14Similar to last quarter, this remains weighted towards consulting. We believe our comprehensive AI strategy is well positioned to help clients scale AI. We developed our Watson X platform for clients to build their AI solutions, spanning from foundation model training to data preparation and governance. This includes both IBM Granite models and 3rd party models, giving our clients variety as well as the efficiency and focus on enterprise domains that IBM brings. We have leveraged Watson X to build AI assistance through our software portfolio. Speaker 200:09:54Our consultants are helping clients navigate the AI landscape. And finally, we are seeing our Infrastructure segment play a larger role as clients leverage their hardware investments in their AI strategies. Let me touch on these infrastructure dynamics briefly. As AI becomes widely adopted, IBM Z is uniquely advantaged. We believe a lot of AI inferencing will happen where the data is for security, efficiency and latency reasons. Speaker 200:10:27Our full stack focus from on chip AI processing to AI accelerator cards to Watson X platform support allows models to be built and trained on any platform and easily deployed on IBM Z. The TELUM chip is a unique differentiator, enabling real time AI inferencing. Generative AI is also driving lift for our storage offerings, where industry leading performance and scalability is utilized for data curation, model building and fine tuning. For enterprises to deploy AI at scale, AI is not a one size fits all proposition. It requires tuned, domain specific models, trained with quality data to maximize its impact. Speaker 200:11:16Clients value the flexibility of our approach. They appreciate having the ability to leverage a combination of AI models, whether they are IBMs, their own models, open source models such as LAMA from Meta and Mixtral from Mistral. And they can deploy these AI models across multiple environments. The flexibility we offer is resonating as there are use cases for both large and more efficient models. We are committed to an open innovation ecosystem around AI to help our clients maximize flexibility and leverage skills. Speaker 200:11:56Let me spend a minute on our progress in this area. We see early parallels to Linux and making open source AI models performant for enterprise use. We believe that IBM with Red Hat can be a key driver of open source AI. As you know, we have done a lot of work with AI models and recently released a family of state of the art open source code models from our Granite series. Red Hat and IBM also recently launched InstruqtLab to evolve and improve AI models through incremental community contributions much like open source software. Speaker 200:12:36This open strategy is resonating around the world. We recently announced a collaboration with the Spanish government to leverage IBM's investments across the entire AI stack and open source to build the world's leading suite of foundation models proficient in the Spanish language. Enterprise use cases addressing code modernization, customer service and digital labor remain top of mind for our clients. This quarter, we signed a multiyear contract with Providence Health to reimagine talent and HR workflows with AI from IBM and partners. We are also providing data driven insights and enabling Spanish language narration for this year's Masters Golf Tournament. Speaker 200:13:23Our partner ecosystem remains essential to both AI and hybrid cloud growth. This quarter, we progressed strategic partnerships with a number of industry leaders, consulting joint forces with NVIDIA to accelerate clients' AI journeys. ServiceNow will embed Watson X AI capabilities into the ServiceNow platform to accelerate enterprise digital transformation. We also expanded our relationship with Adobe around OpenShift and Watson X as it relates to the Adobe Experience platform. We continue to invest in emerging technology as well, bringing new innovations to the market. Speaker 200:14:07Since we put the world's 1st quantum system on the cloud in 2016, we have deployed over 80 quantum systems and our users have run over 3,000,000,000,000 programs to date. We just installed a Quantum System 1 at Rensselaer Polytechnic Institute. This is the first IBM quantum system on a college campus anywhere in the world. This installation will advance research in critical areas such as energy storage, material science and financial modeling. As always, focusing our portfolio remains a key priority. Speaker 200:14:44We closed the sale of The Weather Company in the Q1 and expect to close the announced acquisition of StreamSets and WebMethods from Software AG by mid year. Overall, we had a positive start to the year, which gives us confidence in our next quarter and full year expectations. Speaker 300:15:02Jim will now take you through the details of the quarter. Jim, over to you. Thanks, Arvind. In the Q1, we delivered $14,500,000,000 in revenue, dollars 3,000,000,000 of adjusted EBITDA, dollars 1,700,000,000 of operating pre tax income and $1.68 operating earnings per share. And we generated free cash flow of $1,900,000,000 up approximately $600,000,000 year over year. Speaker 300:15:35Our revenue for the quarter was up 3% at constant currency. We saw an impact to our top line performance from the closing of the weather company earlier than expected in the quarter. Software grew by 6% with growth across hybrid platform and solutions and transaction processing and continued strength in our recurring revenue base. Consulting was up 2%, reflecting organic growth. We continue to have solid signings performance and a trailing 12 month book to bill of over 1.15. Speaker 300:16:15Infrastructure had strong performance, delivering growth across all of our hardware offerings. Looking at our profit metrics, we expanded operating gross margin by 100 basis points and operating pre tax margin by 130 basis points over last year, inclusive of about 100 basis point currency headwind to pre tax margin. At the end of January, we closed on the divestiture of The Weather Company, generating a pre tax gain of $241,000,000 in the quarter. Mitigating that benefit, we took charges of $374,000,000 to address workforce rebalancing. Operating pre tax margin was up 50 basis points, excluding the year over year impacts of workforce rebalancing and divestiture dynamics. Speaker 300:17:14We are pleased with this performance, in line with our guidance of roughly 50 basis points of operating pre tax margin improvement in 2024. Margin expansion was driven by our operating leverage, product mix and ongoing productivity initiatives. This allowed for continued investments to drive innovation, which you can see in our higher R and D expense. The timing of discrete tax items this quarter resulted in an operating tax rate of about 6%. We are still expecting a full year operating tax rate consistent with last year. Speaker 300:17:57Overall, the combination of our revenue and operating margin performance resulted in 7% growth in our adjusted EBITDA. This contributed to our free cash flow performance. For the quarter, we generated $1,900,000,000 of free cash flow, up $600,000,000 year over year. This growth reflects the performance of our underlying business with adjusted EBITDA up $200,000,000 year over year and about $400,000,000 from timing of balance sheet dynamics and CapEx. Over the last 12 months, we generated free cash flow of $11,800,000,000 This puts us on track to deliver about $12,000,000,000 of free cash flow for the year, with the growth largely driven by adjusted EBITDA. Speaker 300:18:53Since our acquisition of Red Hat, excluding 2021 when we spun off Kyndryl, our operating net income to free cash flow realization averaged 120%. 2 factors drive this. 1 is stock based compensation, which today represents 15 points of realization. And 2, given the shift in our portfolio to a growing software business, deferred income also contributes to our realization. In terms of cash uses, we returned $1,500,000,000 to shareholders in the form of dividends. Speaker 300:19:32From a balance sheet perspective, we have a very strong liquidity position with cash of $19,300,000,000 up from $13,500,000,000 at year end 2023. Our debt balance at the end of the Q1 was $59,500,000,000 including $9,900,000,000 from our financing business. Turning to the segments, software revenue grew 6% with good performance across both hybrid platform and solutions and transaction processing. As mentioned in January, the software revenue growth drivers for the year include Red Hat Growth, Acquisitions, Strong Recurring Revenue and Transaction Processing. And this is just how the Q1 played out. Speaker 300:20:26Hybrid Platform and Solutions revenue was up 7%. Let me spend a minute on the various elements. Red Hat revenue grew 9%, reflecting solid performance across the 3 key solutions, RHEL, OpenShift and Ansible. Annual bookings growth was again in the mid teens, with OpenShift up over 40% this quarter and Rel and Ansible each up double digits. Beyond Red Hat, recent acquisitions contributed to the growth profile of hybrid platform and solutions, as did new innovation areas including Watson X. Speaker 300:21:09The combination of Aptio acquired mid last year and our IT automation portfolio has delivered strong results, unlocking the full benefits of a FinOps solution for technology investments across hybrid cloud environments. In fact, just this quarter, we partnered with Microsoft to bring Aptio to Azure and will co sell to our joint customers. And Microsoft has agreed to adopt Aptio's capabilities in parts of their organization. Our revenue performance continues to reflect growth in our high value recurring revenue base. Our ARR after removing the weather company and security services is now $13,900,000,000 up over 8% since last year. Speaker 300:22:04Transaction Processing with its strong base of recurring revenue delivered revenue growth of 4%. Clients continue to value this portfolio, a mission critical software, supporting growing workloads on our hardware platforms. And there's an increasing interest in generative AI application modernization capabilities, like Watson X Code Assistant for Z. Software segment profit was up 80 basis points, while absorbing both key investments in innovation and about a point of currency impact in the quarter. We continue to deliver operating leverage driven by our revenue performance this quarter. Speaker 300:22:50Our consulting revenue was up 2%. We continue to see clients prioritizing large data and technology transformation projects focused on driving productivity with AI and analytics. These results reflect the organic performance of our business. Solid demand for our offerings led to signings growth of 4%, our highest absolute first quarter signings in recent history. And our trailing 12 month book to bill ratio remains over 1.15. Speaker 300:23:25Our overall backlog remains healthy, up 7% year over year and backlog erosion levels remain stable. At the same time, we saw both a lengthening of backlog duration driven by large scale digital transformations and a reduced level of revenue realization in the quarter as clients tighten discretionary spending. Contributing to growth across the business this quarter, our strategic partnerships continue to make up over 40% of our consulting revenue with both AWS and Azure practices growing double digits. Additionally, our Red Hat practice grew revenue double digits. Expanding upon our partnerships, we are leveraging Microsoft CoPilot to drive productivity for our clients. Speaker 300:24:22Just as we quickly ramped a meaningful book of business around Red Hat to address the hybrid cloud opportunity, we are ahead of pace at this stage with our generative AI book of business. Turning to our lines of business. Business Transformation revenue grew 3%, led by supply chain and finance transformations. Customer experience transformations also contributed to growth. Technology consulting revenue was also up 3% with double digit growth in cloud monetization projects and both strategic partnerships and Red Hat engagements delivered double digit growth. Speaker 300:25:08Application operations revenue declined, reflecting weakness in on prem custom application management projects, partially offset by strength in cloud based application management offerings. Moving to consulting profit, we delivered over 8% of segment profit margin, which is flat year to year. Our segment profit margin was impacted by about a point of currency, offsetting improvements in pricing and productivity actions we have taken. Moving to Infrastructure, revenue grew reflecting growth in Hybrid Infrastructure of 6% and declines in infrastructure support of 7%. Within hybrid infrastructure, growth was broad based with strong demand from our hardware offerings across IBM Z, Power and Storage. Speaker 300:26:05In IBM Z, revenue was up 5% in the 8th quarter of Z16 product availability. Now 2 years in, this product cycle continues to resonate with clients and surpass Z15 revenue performance. IBM Z is uniquely positioned for AI with the 1st processor design with on chip acceleration for real time AI inferencing. In fact, we're working with over 100 clients on the application of AI on Z16. Use cases range from fraud detection to anti money laundering to anomaly detection. Speaker 300:26:49This remains an enduring platform, driving not just hardware adoption, but also related software, storage and services. Distributed infrastructure delivered 7% revenue growth with strength in both power and storage. Power performance was fueled by demand for data intensive workloads. Storage delivered strong double digit revenue growth, including demand for high end storage tied to the Z16 cycle. And clients are also looking to our storage offerings for data curation, model building and fine tuning in support of generative AI. Speaker 300:27:33Looking at infrastructure profit, we deliver both gross profit and segment profit margin expansion. Segment profit margin expanded 20 basis points in the quarter, reflecting benefits from productivity, while absorbing about a point of impact from currency. Now let me bring it back to the IBM level to wrap up. More than 2 years into our midterm model, we are a more focused business that has delivered sustained revenue and free cash flow growth. Over this time, we've continued to invest organically and inorganically, bring new products and innovation to market, expand our ecosystem and drive productivity across our business. Speaker 300:28:22Our first quarter performance is another proof point of this progress with constant currency revenue growth, operating gross margin and operating pretax margin expansion and the strongest first quarter free cash flow in many years. Looking to the full year 2024, we are holding our view on our 2 primary metrics, revenue and free cash flow. We see full year constant currency revenue growth in line with our mid single digit model, still prudently at the low end. And for free cash flow, we expect to generate about $12,000,000,000 driven primarily by growth in adjusted EBITDA. On the segments in software, we had a solid start to the year and continue to expect growth slightly above the high end of our mid single digit model. Speaker 300:29:21In consulting, we continue to see strong demand for digital transformations. Though as I said, we are seeing some pressure on smaller, more discretionary projects. We now see mid single digit revenue growth in consulting with acceleration throughout the year. Given our ongoing productivity initiatives and investment in innovation, we expect to see about a point of segment profit margin expansion in both of these segments. And in Infrastructure, given product cycle dynamics, we expect revenue to decline, driving about a 0.5 point impact to our overall growth. Speaker 300:30:04Given IBM Z cycle dynamics, we expect segment profit margin to be lower year over year. With these segment dynamics, we continue to expect IBM's operating pre tax margin to expand by about 0.5 point year to year, consistent with our view 90 days ago. And we are maintaining our view of operating tax for the year to be consistent with last year in the mid teens range. We took a workforce rebalancing charge this quarter. And as I mentioned 90 days ago, we continue to see the overall amount this year consistent with last year. Speaker 300:30:45We expect this to pay back by the end of the year. On currency, given the strengthening of the dollar, we now expect a 150 basis points to 200 basis point impact to revenue growth for the year, which is about 1 point worse than 90 days ago. For the Q2, I expect our constant currency revenue growth rate to be consistent with the full year. Our tax rate is expected to be in the high teens. And for profit, we expect the first half SKU of net income will remain a couple of points ahead of the prior year. Speaker 300:31:25In closing, we are pleased with our performance to start the quarter. We are positioned to grow revenue, expand operating profit margin and grow free cash flow for the year. Arvind and I are now happy to take your questions. Olympia, let's get started. Speaker 100:31:44Thank you, Jim. Before we begin the Q and A, I'd like to mention a couple of items. First, supplemental information is provided at the end of the presentation. And then second, as always, I'd ask you to refrain from multipart questions. Operator, let's please open it up for questions. Operator00:32:00Thank you. At this time, we'll begin the question and answer session of the conference. Our first question comes from Amit Daryanani with Evercore. Please state your question. Speaker 400:32:36Thanks for taking my question. Good afternoon, everyone. I guess I was hoping you could talk a bit more on the consulting side of the business because revenues did decelerate rather notably in March quarter. But I think on the other side, your AI centric backlog at over $1,000,000,000 is doing extremely well. So I'm hoping you could touch on the near term side. Speaker 400:32:56What are you hearing from your customers? What are they telling you on the duration of this pause? Because I think the expectation of mid single digit growth would imply this business will recover rather quickly. So I'd just love to get a sense what our customers are doing consulting in terms of the duration of the pause? And then longer term, what does the opportunity look like given the AI centric backlog appears a lot more robust versus what I think folks would have expected beyond 2024? Speaker 400:33:21Thank you. Speaker 300:33:23Thanks, Amit. I appreciate the question. Let's take a step back because I think you're seeing some interesting dynamics in the consulting industry overall. And let's bifurcate it between how you ask the question. Let's look at real demand that being measured in bookings and then let's talk about what's happening with the revenue realization. Speaker 300:33:45On demand, we continue to see and capitalize on solid demand in key areas around digital transformation, application modernization, and Gen AI. Our signings in the quarter, up 4%, were the strongest absolute first quarter signings we've had as far back as I can go. We have a strong book to bill over 1.15 on a trailing 12 months. Our backlog dynamic is in a very strong position, 7% overall with stable erosion, but our duration has been going up the last two quarters. It's been up a couple of months. Speaker 300:34:30But let's talk about the underpinnings of what's driving demand, because I think that's what's most important around the key growth focus areas. You talked about GenAI. GenAI for IBM, Arvind indicated inception to date over $1,000,000,000 book of business. Consulting in the Q1, book of business on GenAI was 2x all of last year. So I think we're winning in the marketplace. Speaker 300:34:56We're taking share. And by the way, we're well above that ramp we saw with regards to Red Hat. Our strategic partnerships still have great velocity, book to bill well north of 1.2. Our Red Hat book of business is now $2,800,000,000 ARR around hybrid cloud. And we're seeing very nice acceleration in GenAI and digital transformation around core workflow use case areas of finance, supply chain, HR and talent. Speaker 300:35:29So I think in the key focus areas, our demand profile still continues to be good. Now let's translate that to revenue. Revenue, 1st of all, in Q1, as we indicated, was all organic. We wrapped on our acquisitions. We continue to operate a very in this marketplace, you look at competition, we're taking share still. Speaker 300:35:58So when you look at it, 90 days ago, we talked about the year. We talked about the year was going to play out accelerating throughout the year. Why? Because one, we knew we had a strong backlog and that backlog realization showed us that it was going to play out throughout the year with sequential improvement. But second, Easter. Speaker 300:36:20Easter, we knew calendar was there, was at the end of March. That does impact a human capital based business on the number of billing days. So when you looked at 1st quarter, that backlog duration extending out a couple of months, we also saw though less revenue backlog yield and that really played out if you look at our sub segments in application operations. That's centered around custom AMS applications, which by the way many of that as you know quite well is volume based business. And that volume, like I said, backlog is stable overall. Speaker 300:37:00We're not losing the business that is moving out to the right. So with all that said, what are we focused on? We're focused on capturing new client demand in areas around our key growth areas. 2, we're continuing to focus and we are gaining share in the marketplace. 3, we're driving that economic multiplier of consulting and technology across our hybrid cloud and AI platform. Speaker 300:37:27So in light of all that, that's why you see the mid single digit growth. I think that's prudent just given what every other consulting competitor has come out with. By the way, that still drives 1.5 points of growth to IBM for the full year. And as I stated earlier, we see an accelerated growth profile as we move through the year. Speaker 500:37:48Operator, next question. Operator00:37:50The next question comes from Wamsi Mohan with Bank of America. Please state your question. Speaker 600:37:56Yes, thank you. Arvind, would love to get a little bit more of sort of a macro demand backdrop. I mean, I know Jim mentioned the tightened discretionary spending in some areas. How do you think about the risk of that sort of filtering more broadly as you go through the course of the year, especially given your guidance calls for an accelerating trend here? And if I could quickly, Jim, the synergies relative to HashiCorp on the cost side, is there any way you can dimensionalize that given that when you're defining accretion on EBITDA basis, I get that, but can you also help on the net income basis or from a free cash flow, how much it might be dilutive in year 1 and accretive on year 2? Speaker 200:38:47Thanks, Hamzah. So let me address your part about the demand profile globally. So if I look at where we are right now and where we project for the rest of the year, demand is actually quite strong. I would put it as very similar to 2023. This is backed up by IMF GDP estimates, which are now north of 3% for the global business. Speaker 200:39:13If I look at it by geography, Japan remains very strong. I think that they are taking this opportunity to refresh the technology across their enterprise and government base. We look at South Asia, extremely strong, even the Middle East, our UAE, Saudi, very strong. Europe has remained consistent to last year, North and South America. So on a geography basis, we're seeing very, very strong demand. Speaker 200:39:41Now interest rates are higher than people were expecting. I think we should acknowledge that. That means you get 2 effects going on. 1, there is even stronger demand for software and infrastructure because people believe technology helps you in those environments and helps in an environment of increased labor costs and increased supply chain costs. Then when you look at the discretionary side, Jim answered this in the previous question, we are seeing a little bit not across the board, not in all of our offerings in consulting, but where there is a little bit of discretionary labor, that is where we sense that pressure. Speaker 200:40:23What we are going to do is pivot into the areas around helping people become more productive, take more cost out, digital transformation, work with our partners where there is very strong demand in the market. And as you pivot there, we believe that our growth rate in consulting will continue to accelerate. So I hope, Vamji, that gave you a flavor on the demand vectors we have both in software and infrastructure and in consulting and on a geography basis. Jim, over to Speaker 300:40:54you for part 2. Okay. Thank you. Thanks, Wamsi, for the question. As Arvind indicated in the prepared remarks, we couldn't be more excited about the powerful combination of HashiCorp with IBM and Red Hat together. Speaker 300:41:10We talked about in the prepared remarks, we've been very disciplined in our set of criteria around M and A. And this fits strategically. It has tremendous synergistic value to our hybrid cloud AI portfolio and it has an attractive financial return overall. And Hashi meets all 3. 1, it's a higher revenue growth profile company. Speaker 300:41:34So it accelerates IBM's revenue growth over time. 2, to your question, adjusted EBITDA accretive in the 1st 12 months. And 3, levered free cash flow accretive by the end of year 2. We think there are a potential for meaningful synergies overall. And when we look at it, significant near term operating efficiencies, cost synergies and put that in perspective, we see this business profile moving from about a mid single digit free cash flow margin business to about a 30% to 40% free cash flow margin business in a handful of years. Speaker 300:42:16Free cash flow accretive by the end of year 2. Now, the multiple we paid on that fully supported by 1, the standalone revenue growth and the cost synergies that come out. All of the IBM revenue synergies around Red Hat, around data security, around Watson X, around consulting and IT automation are all upside potential. So let's talk and conclude on the cost synergy. Cost synergies are where you would fully expect. Speaker 300:42:47IBM runs a global operations in 175 countries. We run a very disciplined G and A efficient structure. We see significant G and A operating efficiencies that we're going to go capitalize on. 2nd, running the playbook on how we expand it globally, our go to market model that we did with Red Hat. And that has both global incumbency, global scale, global breadth and ecosystem leverage overall. Speaker 300:43:18And when you look at that, those significant synergies allow us to invest in product, R and D, innovation and capability that's built into our case and also deliver our financial returns. So we feel pretty good about it. Speaker 500:43:35Operator, let's go to the next question. Operator00:43:38Next question comes from Toni Sacconaghi with Bernstein. Please state your question. Speaker 700:43:43Yes. Thank you and good afternoon. Tim, just to clarify, you've taken down your consulting outlook for the year from 6 to 8 to 5. I think that's about 60 basis points to company growth. Is there anything offsetting that? Speaker 700:43:59Or is that just kind of rounding error in the low single digit guidance? And then my question is, maybe you could just elaborate a little bit more on the AI book of business, maybe just help clarify exactly how you define that. I think it's both revenue recognized and your bookings and maybe partner bookings. Maybe you could just help define that. And last quarter, you said it doubled sequentially. Speaker 700:44:23This quarter, you just commented that it grew sequentially. Maybe you could add a little color with that double digits or 20% or 30% or 40%. And at least when I do the math, it sounds like it's less than 5% of your consulting backlog, AI backlog. Could you help to mention that as well? Thank you. Speaker 300:44:48Okay, Tony. Many questions here. Let me see if I can get through them quick. You look at full year, full year as Arvind indicated, we're maintaining our guidance on our model mid single digit. I think prudently just coming out of our Q1, we got a lot of work to do in the next three quarters, but I think prudently at the low end of that model. Speaker 300:45:10And by the way, that was very consistent with what we said 90 days ago. Now let's unpack that. When you take a look at full year, first of all, we are dealing with a stronger U. S. Dollar. Speaker 300:45:21So we've given you a supplemental chart. Now we've lost basically about a point more of headwind on currency. But let's talk about the underlying fundamentals of our business across our segments, because I think that's at the heart of your question. When you take a look at our growth at mid single digit, one, we said software would grow slightly above the high end of our mid single digit model. We are very pleased with our software performance in the Q1. Speaker 300:45:49We've accelerated growth from 4th quarter to 6% overall. We have a very strong recurring revenue base. We accelerated Red Hat to a very strong 9% with our 3rd consecutive quarter of mid teen booking growth, which positions our business extremely well for double digit growth for the full year, and we're getting nice scale leverage on acquisitions. Software for the year will deliver over 3 points of that IBM mid single digit by itself based on that Red Hat momentum, acquisitions, solid recurring revenue, TP by the way, nice start off up 4% and new innovation like Watson X. Consulting, we said for the full year appropriately in light of the market and still gaining share would be mid single digits. Speaker 300:46:46That will deliver about a point and a half of growth to IBM. Why do we feel good about that? 1, solid book to bill, winning in key focus areas, strategic partnerships, GenAI scale overall. But like Q1, we're going to continue to monitor that backlog realization to see how that plays out. But between software and consulting, over 3 points in software, about 1.5, now you get to infrastructure. Speaker 300:47:15We started out well above what we expected here in the Q1. Mainframe 8th quarter end grew 5%. Our distributed infrastructure, power and storage both grew double digits as we're capitalizing on distributed infrastructure and demand requirements for Gen AI. Full year, that's a little bit better than what we thought 90 days ago off our first start. So we expect about a little bit less than to IBM. Speaker 300:47:44You threw on top of that, we executed the closure of the weather company, that would be about a half a point. So that's kind of how we build up our full year overall. So AI book of business, I think you nailed it in your question. It's 1 on a consulting perspective, it's our signings book of business overall and on our software, it's our subscription, our SaaS and perpetual licenses. Again, as you know, we offer clients flexibility on how they want to purchase that overall. Speaker 300:48:19And consulting backlog, yes, 5% overall. I would tell you, let's put it in perspective. It's probably mid to high single digits, but we've got give or take about a $30,000,000,000 book of business on backlog with consulting. So coming from where we started less than 9 months ago, I think that's a very good ramp. And let's put it in perspective. Speaker 300:48:45When we drove the hybrid cloud platform centric play with consulting, which has done extremely well, over the 1st 4 quarters, we did a $1,000,000,000 book Right now through less than 3 quarters, we're very damn close to that $1,000,000,000 book of business. Speaker 500:49:05Great. Operator, let's take the next question. Operator00:49:09Our next question comes from Ben Reitzes with Melius Research. Please state your question. Speaker 800:49:14Yes. Hey, guys. Thanks. I wanted to ask about Red Hat. You accelerated it to 9% in the quarter from 7%. Speaker 800:49:22What is your confidence level you get to the mid teens, which kind of equals your bookings growth? So and then on Red Hat, the follow-up would be how much can HashiCorp augment that growth rate? And what do you can you clarify the synergies a little bit more between Red Hat and Hashi? And was Hashi needed to help grow Red Hat or is it a bonus? How do you see that? Speaker 800:49:48Thanks very much. Speaker 200:49:50Ben, let me take the first part of those questions. We are very, very pleased with Red Hat. If I look at Red Hat now, we have had mid teen or better bookings growth for the last three quarters, 3rd quarter, 4th quarter and first quarter. That combined with the growth we are seeing in OpenShift as well as in both Ansible and RHEL, OpenShift growing almost 40%, gives us a lot of confidence. So bookings growth plus OpenShift plus what we're seeing in the revenue now at 9% tells us that we should see that Red Hat growth continue or accelerate through the year. Speaker 200:50:302, let me just address a macro point. Hashi is a nice add for the Red Hat portfolio, but it's not inside Red Hat. Let's just be clear. So when we talk about Red Hat growth numbers of 9 and accelerating, that is Red Hat as is. Hashi will be measured in software, but in IBM software, not in Red Hat. Speaker 200:50:51Where the synergy comes is we believe there will be added demand because of a combined portfolio is more interesting. We think even more clients will talk to us. That is how Hashi will help Red Hat. It's not that the Hashi revenue counts at all for the numbers we just mentioned. So we kind of want to be clear on that. Speaker 200:51:09Hashi to us is an accelerant for IBM strategy and for software strategy. And Hashi helps in being offensive in terms of giving us an overall better portfolio, so even more clients want to do business with us in the environments they're going to. That's kind of how it's pitching. And people know Hashi really well for their infrastructure management, but the security pieces of Hashi are also very, very interesting and really important as people navigate these very complex environments with all the worries about people losing secrets and keys and that resulting in ransomware or hacking attacks. That's kind of how it paints the picture on that side. Speaker 300:51:55Yes. I would just add one other point, Ben, as you and I and many of the investors have talked about since Q1 earnings. We've kind of bifurcated this business when we saw the slowdown happen in second half last year between our subscription based business within Red Hat versus our consumption based services and offerings. The former being about 80% of our portfolio, the latter being about 20%. If you look at Q1, as Arvind indicated, we're very pleased. Speaker 300:52:27Coming off of a 2 plus point acceleration positions us extremely well, even more confident in that double digit for the year. But the reason why we're even more confident is that 80% of that portfolio, that subscription business, we accelerated 3 points quarter to quarter in revenue and we were above double digits. On the consumption base, we finally saw stabilization. We didn't see acceleration, we saw stabilization. But remember, we start ramping on that in the second half. Speaker 300:53:02So that provides us a tailwind in the second half. But our subscription business today, the 80%, 3 points acceleration, double digit in the first quarter, all three major lines broad based, double digit bookings, Red Hat OpenShift over 40% booking strength, dollars 1,300,000,000 AR book of business grown 25 plus percent, Ansible taking share. We feel even more confident, as I said. Speaker 500:53:33Operator, next question please. Operator00:53:35Our next question comes from Eric Woodring with Morgan Stanley. Speaker 900:53:44Arvind, maybe this one's for you. If we include the software AG assets and now HashiCorp, I think you spent about $16,000,000,000 on acquisitions since your 2021 Analyst Day. Back then, you talked about kind of having $20,000,000,000 to $25,000,000,000 of M and A firepower you could leverage through 2024. Just curious as we sit here today, your willingness or desire to go after more M and A for the rest of this year? Would you be willing to go kind of above and beyond that total that you had laid out almost 3 years ago? Speaker 900:54:19And just as we think about the potential targets in the future, where do you believe you have gaps that you can still fill within your portfolio? Thank you. Speaker 200:54:31Eric, let me just maybe address some macro points, Annette, and I'll let Jim talk to some of the numbers here. We are going to remain incredibly disciplined on our M and A strategy. We kind of said it, but I just want to repeat. We got to find things that meet our strategy. You've got to have some synergy opportunities at IBM and it has to be financially accretive within the 2nd year. Speaker 200:55:00So if we find things that meet that and we are committed, I'll say, to both our dividend and our investment grade ratings, then that is kind of the picture we go in. Now within that, we believe we have some level of flexibility and that is what we will operate in. So that gives you a sense there. By the way, one of you got these 2 yet to come. We've got software AG that we hope to close mid year and HashiCorp, which will come near the end of the year. Speaker 200:55:33We also have to look at what is our overall internal dynamics of making sure that we can succeed on these businesses as we proceed down the path. We need to build consulting practices. We need to have synergy plays in other parts of the portfolio. We have to enable our sales teams globally. As we say, a big part of our synergy is getting the amplification from our global footprint that is there to clients all around the world. Speaker 300:56:01Jim? Yes. Arvind, just building on your point, we are very confident in the capital structure of this company. We are committed to maintain a very solid investment grade balance sheet. We are focused on debt leverage, obviously. Speaker 300:56:18But our primary capital allocation is to invest in our business, both organically, and organically and to maintain the attractive return to shareholder program with our dividend policy. So with all that said, just to reaffirm what Arvind indicated, we will remain in the market prudently evaluating complementary tuck in opportunities that fit our M and A strategy, and we got the capability of doing that. Speaker 500:56:42Operator, next question please. Operator00:56:45Our next question comes from Brent Thill with Jefferies. Please state your question. Speaker 1000:56:51Arvind, on the software business, I mean, you've been ranging somewhere between 3% to 8%, 9% growth. Many have asked, it seems like the overall market is growing faster. What's going to take to unlock this incredible portfolio you've built to effectively maybe monetize at the rate the industry is growing out? Is there something that's causing friction to unlock that true potential of the software business? Are we just being too focused on the short term? Speaker 1000:57:23What do you think unlocks that value in getting you to your closer TAM of the growth? Speaker 200:57:32So Brent, as you can imagine, we are very, very focused on that question. If I just want to lay out a 4 year trajectory, if you're indulge me for just a minute, we began with portfolio that was, let's call it, flat, would be a kind we are putting it about 5 years ago. We've gone from flat to, as you said, some volatility, but we are now seeing that we can be north of 6% for this year, whether you want to call that 6.5% or 7% and we are very confident in that. As we bolt to organic innovation and as we do M and A, we will find that that number will keep improving year over year. And I'm pointing to a very consistent 4 year trajectory of having achieved that. Speaker 200:58:24By the way, within that, we do find there are a couple of slow growing pieces, but they're incredibly important to our overall profile, both for incumbency with clients and for the cash flow that they produce. We would never expect our mainframe software, the TPS piece, to be growing in the high single digits or in double digits. So as that mix also changes over time, then we find that we're going to get closer and closer and we do want to over time get software to grow above where we are right now. So right now we are at the upper end of the mid single digit model. I think you can conclude what would be the next step we will go at and then we'll go from there. Speaker 500:59:07Great. Operator, next question. Operator00:59:15Thank you. Our next question comes from Brian Essex with JPMorgan. Please state your question. Speaker 1100:59:22Hi, good afternoon and thank you for taking the question. Another Red Hat one, maybe Arvind, if you could maybe give us a little bit of sense of what's going on in the pipeline there and whether or not you're seeing a substantial benefit in the Red Hat pipeline from the VMware acquisition, both on the consulting side as well as the software side? Are you seeing a lot of migration? And how much of an opportunity you think might be there longer term to capture more share of that market? Speaker 200:59:52Brian, great question. Look, if we talk to some of the Red Hat dynamics, it's not so much directly related to VMware per se. What clients are all beginning to say, they're asking the question, which is the platform they want to bet on for the next 10 to 20 years on which they will write their applications, deploy them both in their own data centers and on public clouds. We find an incredible amount of interest in that question. And as we have built out the Red Hat portfolio, not just for containers because many people know OpenShift as a great container platform, but also for virtualization with both container native virtualization and with the KVM hypervisor, you're finding a lot of interest around those topics. Speaker 201:00:42Then as we layer in, by the end of the year, the HashiCorp advantages of managing the infrastructure across all these environments, we do believe that that will be an accelerant to the Red Hat portfolio. So first, RHEL has got its place as the primary place that people want to deploy. OpenShift as Archica for helping increase automation and reduce the complexity, we think all of this plays in. And Brian, I think the best number is the mid teen bookings growth on the subscription side of the business. That speaks to the demand in terms of not only is there demand, but we are realizing that demand in the book of business that we are getting clients to commit to on Red Hat. Speaker 501:01:33Great. Operator, let's take one last question. Operator01:01:37Our next question comes from Matt Swanson with RBC Capital Markets. Please state your Speaker 301:01:42question. Yes. Thank you so much for taking the question. I think I might try a qualitative version of an earlier question around Gen AI. And I think just we see so much of the news feed, being around kind of the hype cycle and obviously growing a $1,000,000,000 book of business shows you're monetizing it. Speaker 301:02:00Can you just talk about maybe the pain points that enterprises are looking to address when they first come to you or when those consulting relationships start? Like how much of a plan is in place versus how much they're looking for you to kind of hold their hand in terms of this Gen AI journey? Speaker 201:02:18I think, Matt, that's a great question. So let me maybe take that and I'll address it from both the consulting side and the software side. If we were 12 months ago, I would say that there was a lot of excitement and there was a lot of experimentation that were starting and people were not thinking through what does this mean for my overall ROI? What are the economics of running GenAI? How do I get the people changes done so that the ROI can actually be realized? Speaker 201:02:48What is happening in all of my conversations this year in the Q1 of 2024 is a lot of people have woken up that those issues need to be addressed as well. So when they talk to our consulting team, they are spending energy on, but can you help my people also do the transformation it takes? What is the change process through which you can recognize those things? They then go to immediately asking, in these models, how expensive is it to run them? And they begin to do the math. Speaker 201:03:19Wait, if I run this model just for this one business process, the infrastructure costs alone could be $300,000,000 a year. That doesn't close the ROI. Can I do it in a much more cost effective way, but at an equally good answer? And that is where you begin to see some of the models that IBM has produced, our branded series play very strongly into helping them recognize their ROI by reducing the economics. And then lastly, and this is advice that I give to the C suite usually and it resonates, is don't take lots of little experiments, try to pick a few use cases which can scale. Speaker 201:04:01And by scale, meaning that they actually do impact a large fraction of the employees or their clients' customers and they begin to have a large impact in how business is done by either improving revenue or by making the enterprise significantly more productive. Conversation shift from simply, oh, this is a neat new tool, let me try it out to see what I can do, not what I should do, but what I can do. And I think that that is a big change in terms of helping the organization scale. So let me now wrap up the call. In the Q1 of 2024, we have executed on our strategy to deliver revenue growth and cash generation, allowing us to invest organically and through strategic acquisitions like Hachikoff. Speaker 201:04:51As always, we need to execute to capture the opportunity in front of us. I look forward to sharing our progress with you as we move through the rest of the year. Speaker 501:05:01Thank you, Arvind. Operator, let me turn it back to you to close out the call. Operator01:05:06Thank you. Thank you all for participating on today's call. The conference has now ended. You may disconnect at this time.Read morePowered by