Cantaloupe Q3 2024 Earnings Call Transcript

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Provided by Quartr
May 9, 2024

Key Takeaways

  • In Q3 Cantaloupe delivered a 13% year-over-year revenue increase to $67.9 million, driven by 20% growth in transaction revenue and 7% growth in subscription revenue, with ARPU rising 11% to $186.
  • The company expanded profitability with a 39.6% gross margin (up from 37.9%) and generated $10.2 million of adjusted EBITDA, keeping it on track for the 70% CAGR target for adjusted EBITDA through FY 2026.
  • Cantaloupe tightened its FY 2024 guidance, now expecting total revenue of $270–275 million, combined transaction and subscription revenue of $232–236 million, and adjusted EBITDA of $33–36 million.
  • International expansion gained momentum with nearly 4,000 devices deployed via a major Mexico partner and over 1,500 devices sold to 30+ customers in Europe, with pipelines in EMEA and Latin America strengthening.
  • Product innovation and micro market solutions are scaling, highlighted by the launches of Seed PickEasy, Seed Analytics and the Chek POS integration, as well as strong micro market wins and customer conversions.
AI Generated. May Contain Errors.
Earnings Conference Call
Cantaloupe Q3 2024
00:00 / 00:00

There are 8 speakers on the call.

Operator

Good day, and thank you for standing by. Welcome to the Cantaloupe Third Quarter Fiscal Year 20 24 Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Dara Dirks.

Operator

Please go ahead.

Speaker 1

Thank you, operator. Good afternoon, everyone. Welcome to the Cantaloupe Third Quarter Earnings Conference Call. With me on the call today is Ravi Venkatesan, Chief Executive Officer and Scott Stewart, Chief Financial Officer. Before we begin today's call, we would like to remind you that all statements included in this call other than statements of historical facts are forward looking in nature.

Speaker 1

Actual results could differ materially from those contemplated by the forward looking statements statements because of certain factors including, but not limited to, business, financial markets and economic conditions. A detailed discussion of the risks and uncertainties that could cause actual results to differ materially from such forward looking statements is included in our filings with the SEC and in the press release issued earlier today. Listeners are cautioned to not place undue reliance on any such forward looking statements, which reflect management's views only as of the date they are made. Cantaloupe undertakes no obligation to update any forward looking statements, whether because of new information, future events or otherwise. This call will also include a discussion of certain non GAAP financial measures that we believe are useful for, among other things, evaluating Cantaloupe's operating results.

Speaker 1

These non GAAP financial measures are supplemental to GAAP financial measures, such as net income or loss. Details of these non GAAP financial measures and the presentation of the most directly comparable GAAP financial measures and a reconciliation between those non GAAP financial measures as well as the most comparable GAAP financial measures can be found in our press release issued this afternoon, which has been posted on the Investor Relations section of our website at www.cantaloupe.com. And with that, I would like to turn the call over to Ravi.

Speaker 2

Thanks, Dara. Good afternoon, everyone, and thank you for joining us today for our Q3 fiscal year 2024 call. During this quarter, our total revenue increased 13% year over year to $67,900,000 driven by a 20% year over year transaction revenue growth and 7% year over year subscription revenue growth. More notably, subscription revenue grew 6% sequentially from Q2 to Q3, signaling the reacceleration of that revenue stream. Transaction growth remains strong driven by improvements to our take rate as well as continued growth in active devices and average transaction size.

Speaker 2

Our average revenue per unit increased from $167.52 in Q3 2023 to $186 in Q3 2024. We've been able to grow ARPU by providing solutions that increase our customers' ability to sell higher ticket items and increase transaction volumes per device and the progress we are making to improve attach rates for our software services. We expect to continue this momentum with new products that we recently launched like Seed Pick Easy and Seed Analytics, many of which are independent of the sale of equipment. We continue to make progress on expanding our gross margins. Total gross margin for the quarter was 39.6% compared to 37.9% in the same quarter last year.

Speaker 2

The increase in gross margin was driven by higher margins for both subscription and transaction revenue. Adjusted EBITDA for Q3 was $10,200,000 reflecting continued success with our strategy of expanding operating leverage by driving recurring revenue growth, while also optimizing cost of goods sold and controlling operational expenses. I wanted to comment on the trends we've seen in the last three quarters as it relates to the 3 levers we outlined to expand operating leverage. Number 1, transaction revenue growth and margins have over performed versus our expectations. Number 2, subscription revenue growth has underperformed, while margins have over performed.

Speaker 2

And thirdly, operating expense control has been on target. We remain on track to deliver on the 70% CAGR target for adjusted EBITDA from fiscal year 2020 through fiscal year 2020 6, which we outlined at our Investor Day in December 2022. With activation timelines stabilizing and international pipeline conversion beginning to pick up in earnest, we see subscription revenue reaccelerating in the near term as evidenced by the sequential growth in this quarter. As we look to fiscal year 2025, we now believe subscription revenue growth will be north of 15% versus the 20% we've discussed previously and combined subscription and transaction revenue growth will be north of 18%. We'll share more specific guidance for fiscal year 2025 on our Q4 call.

Speaker 2

While it's taken longer than anticipated, we are starting to see real traction in both EMEA and Latin American expansion. We recently signed a strategic partnership with 1 of the largest operators in Mexico. This collaboration is currently deploying close to 4,000 devices under our Cantaloupe 1 program. This partnership marks a major milestone in our Latin America market expansion. In Europe, we have now sold over 1500 devices across 30 plus customers with devices being deployed in the UK, Ireland and Portugal.

Speaker 2

We are entering Q4 with a robust pipeline in all these markets. Turning to the quarter, we had several exciting new wins, which will continue to drive subscription and transaction revenue. We are accelerating growth in micro markets and the penetration of seed software with both existing and new customers. Notably, our micro market business experienced strong year over year growth in Q3. Our customers continue to go all in with Cantaloupe and take advantage of our state of the art micro market solutions.

Speaker 2

Dependable vending is an example of a customer who is in the process of converting competitor kiosk onto the Cantaloupe Go platform. This is an existing seed customer who saw the advantages to leveraging Cantaloupe as a single partner to support their growing micro market business and drive increased savings to their bottom line. We're also seeing customers that leverage Cantaloupe today for seed or micro markets, converting competitor card readers onto our platform and consolidating their needs with one reliable partner to service their entire business. To this end, Pepsi Mid America, an existing seed customer, secured a large number of Engage combo devices, replacing competitor devices. We also onboarded many new customers in the quarter, including AYSV who went all in with Cantaloupe signing up for C Pro, Office, Markets, Delivery and Pick Easing.

Speaker 2

We also recently partnered with Monumental Markets, an innovative operator in Washington, D. C, Virginia and Maryland to implement our seed markets platform across 500 plus micro market and pantry locations, streamlining operations and enhancing the guest experience for consumers. Craig Kushner, the President of Monumental Markets stated, With seed markets, you literally hit a button and it's done. What once required days of manual work is now accomplished effortlessly, allowing us to reallocate resources towards growth and service excellence. Having everything on one system allows us to move away from static scheduling to dynamic scheduling, which significantly enhances our service levels and drives productivity.

Speaker 2

Another area of growth is through our channel diversification with both partners and resellers. We recently signed on a new reseller in Canada, AU Natural, who placed their first large order for Engage Devices and will serve as a provider to the smaller and mid sized operators in the Canada market and be able to provide fast and cost effective shipping directly within that country. We continue to see strong growth with our BEP or Blind Enterprise Program partners with significant micro market sales in Q3 across multiple state BEP programs. We also recently announced a strategic partnership with Innovative Display Works or IDW to become a preferred OEM to manufacture our revolutionary cooler cafe for IDW's customers across the country. This collaboration not only expands the availability of the catalog Smart Lock Connect technology, but also leverages IDW as a strategic channel partner for our cooler cafe solution.

Speaker 2

Our next area for focus is innovation with new products and enhancements. I just returned from a week in Dallas where the NAMA show has been taking place. There has been a lot of buzz around our booth where we've been showcasing all our solutions, including the new Chek point of sale platform and our latest micro market innovations like the new modern kiosk design and smart coolers leveraging both AI and age verification technology. Our PickEasy integration with Seed Software is also now available and is capturing customer interest with sign ups underway to empower our operators to digitize their warehouse operations. Seed Intelligence is now commercially available as a new add on facilitating cross systems reporting by integrating data from Seed Pro to derive actionable insights.

Speaker 2

The adoption of Seed Analytics is also ramping up as operators use this tool to leverage data to grow their business with improved decision making and enhanced productivity. Our acquisition of Chek and the integration is also going very well. During the quarter, we signed 2 additional minor league baseball stadiums and are seeing a strong pipeline develop in this exciting sports and entertainment market. As we engage more with customers in these segments, we are receiving very positive feedback. Nick Desrosiers, Managing Partner at Liberty Sports Group and F and B operator at MercyOnefield said, We are constantly seeking out the best new technology for our venue partners.

Speaker 2

Our collaboration with Chegg significantly upgrades our tech stack and we are thrilled to work together in delivering amazing fan experiences for all to enjoy. Jason Wright, NFL's Washington Commander's Team President and an existing Chegg customer said, we saw significant improvement in key food and beverage metrics, including a reduction in wait times and an increase in average ticket size, the ordering process was seamless. Guests of all ages were able to order their favorite food with just a few taps. As I touched upon earlier, we are continuing to expand our footprint internationally with thousands of connections across Latin America and Europe now. In addition to the large partnership in Mexico that I mentioned earlier, we recently held our 1st Cantaloupe Innovation Day in Mexico with AMS, our Mexican reseller partner and Exene, a local distributor.

Speaker 2

We now have secured several agreements with vending operators such as ER Vending, Abril Vending and City Box Vending in that geography. In Europe, we continue to make progress in scaling from pilots to full implementation. Notable new customers include Venmarquee, Premier Vending and Carbon Neutral Vending. This momentum has continued into Q4. We also continue to see customers placing and purchasing and placing micro markets and smart fridges, including new wins with Canny Local Vending, The Vending People, New Vending, JW Vending and Connect Vending.

Speaker 2

We've previously discussed our efforts to expand into adjacent verticals and have recently accelerated our services and cashless acceptance for the amusement sector. We secured Mendota Valley Amusements as a premium reseller to their bar, restaurant and family fun center partners across the United States. They came on board as a customer in Q3 securing devices for their own local Minneapolis based regional location and have now gone all in buying a significant number of devices to take our solutions to all of their partners across the country. NEM, National Entertainment Network also continues to expand their footprint with us adding cashless payments to their fleet of amusement and gaming locations. Beyond all these growth initiatives, we also remain focused on continued optimization of cost of goods sold.

Speaker 2

As mentioned earlier, we made significant progress in expanding gross margins through the optimization of COGS, especially in transaction processing and equipment. Equipment margin improved sequentially from 2% last quarter to 7% in Q3 and transaction margin also improved sequentially from 21% to 23%. Lastly, discipline in managing operational expenses remains a priority. In the Q3, while OpEx was approximately $6,000,000 higher year over year due to a number of one time items that Scott will discuss. Without these items, OpEx as a percentage of revenue would have been flat to last year in spite of investments in our international expansion.

Speaker 2

To wrap up, I wanted to highlight our 2024 Micro Payment Trends Report, which analyzes payment transaction data from a sample of more than 600,000 cantaloupe card readers on vending machines. Our findings show significant rise in cashless and touchless payments along with the growth of micro markets in the convenient services industry, revealing a 36% increase in the number of installed micro market locations in 2023. These strong secular tailwinds validate the long term opportunity of Cantaloupe and will continue to drive our business for years to come. As always, thanks to the entire Cantaloupe team for their hard work in Q3. And with that, Scott will now review our Q3 results in more detail as well as our updated outlook for fiscal year 2024.

Speaker 2

Scott?

Speaker 3

Thanks, Robbie. As Robbie mentioned, we delivered another strong quarter. Our 3Q24 revenue was $67,900,000 up 13% year over year. Our combined transaction subscription revenue grew 16% to $59,200,000 during the quarter. This includes $19,200,000 of subscription revenue, a year over year increase of 7.4 percent and $40,000,000 of transaction revenue, an increase of 20% year over year.

Speaker 3

The overall increase in transaction revenue was driven by an increase in our take rate, growth in active devices and higher average ticket sizes. Subscription revenue growth was largely driven by growth in our Cantaloupe 1 program and strength in our micro market solution. As average revenue per unit or ARPU for 3Q 2024 was $186 up 11% from the prior year period. As a reminder, this is defined as our total subscription transaction fees for the trailing 12 months divided by average total active devices for the same period. Our equipment revenue was $8,700,000 a decrease of 5% compared to Q3 FY2023.

Speaker 3

This was primarily due to prior year benefiting from the 3 gs upgrade cycle that is now behind us. While overall equipment revenue was down, we did see an increase in active device growth of 6% year over year. Filigram's margin for the quarter was 39.6% compared to 37.9% in the same quarter last year, driven by higher margins in both the subscription and transaction revenue lives. Subscription and transaction revenue margin was 44.4% versus 42.3% in the prior year. This increase is driven by an improved processing take rate and reduced processing costs.

Speaker 3

Equipment revenue margin for Q3 FY 2020 4 declined to 7.2% from 13.4% in the prior year. The decrease was due to initial ramp up costs from international expansion. These costs will normalize as our volumes scale. Total operating expenses in Q3 FY 2024 were $22,600,000 compared to $16,200,000 in Q3 FY2023. This increase was due to expenses related to the Chegg acquisition, including transaction costs, stocks remediation and last year's $1,000,000,000 net benefit from insurance settlements.

Speaker 3

As Ravi mentioned, without these items, OpEx as a percentage of revenue would have been flat year over year. Net income applicable to common shares for the Q3 was 4,400,000 dollars or $0.06 per share compared to net income of $6,700,000 or $0.09 per share in the prior period. Adjusted EBITDA was $10,200,000 in the 3rd quarter compared to $10,100,000 in the prior year period, an increase of 1%. We ended the Q3 with cash and cash equivalents of $50,200,000 Our capital allocation priorities continue to target profitable growth and are specifically focused on driving operational improvements to control OpEx, expanding our micro market offerings and investing in domestic and international go to market strategy and product development. Now turning to FY 2024 guidance.

Speaker 3

With 1 quarter remaining of our fiscal year to report, we are tightening and updating our guidance ranges. We now expect total revenue to be between $270,000,000 $275,000,000 This was driven by a recalibrated ramp of our international expansion. And we now expect transaction subscription revenue be between $232,000,000 $236,000,000 We expect total U. S. GAAP net income to be between $12,000,000 $15,000,000 Based on our progress with improving gross margins for both transaction and subscription revenue and our improved operating leverage overall, we are raising our adjusted EBITDA guidance to a range of $33,000,000 to $36,000,000 Total operating cash flow is expected to be between $24,000,000 28 $1,000,000 In summary, we have improved profitability throughout the year and achieved meaningful revenue growth.

Speaker 3

While subscription revenue has grown slower than anticipated, transaction revenue is exceeding expectations and achieving higher profitability rates sooner. With that, we'd like to turn the call back over to the operator for the Q and A session. Operator?

Operator

Thank Your first question comes from the line of Chris Kennedy from William Blair. Please go ahead. Your line is open.

Speaker 3

Good afternoon. Thanks for taking the question. The guidance implies a nice snapback and acceleration in the subscription and transaction revenue growth in the Q4. Can you talk about the key drivers there?

Speaker 2

Good afternoon, Chris. Thanks for the question. Yes, the key drivers are we've seen a stabilization in the activation timeline as a result of several initiatives including adding more installers and providing more training to our customers so that they can be more efficient in accelerating those activations. So that's one step And a ramp up in international expansion where several projects have gone from pilot to now more full scale implementations. In addition to that, we've also seen strong growth in transaction side with a mix shift from lower ticket items to higher ticket items and micro markets becoming a bigger part of the equation.

Speaker 3

Okay, very helpful. And then you talked about subscription and revenue growth of over 15% in fiscal 2025. When you think about that, how does that align with your long term fiscal 2026 goals of margin improvement, what have you?

Speaker 2

So when we outlined our strategy with kind of a 3 year time horizon, we had articulated a target of 20% subscription growth rate year over year. And we acknowledge that that has performed lower than our original expectation, while the transaction revenue growth rate and margins have performed better than our original expectations. The purpose of both the subscription revenue growth and targeting it that way as well as working on the cost of goods sold on the transaction revenue growth rate was to get to a CAGR of 70% on the EBITDA over a 3 year period.

Speaker 3

The good news is that

Speaker 2

we are still on target for that, although one of the levers have performed better and the other one has performed less than we expected. So this now reflects the recalibrated ramp subscription revenue growth rate. We are comfortable in articulating where it will land for fiscal year 2025. We have to do a lot more work before articulating where it will land in fiscal year 2020 6.

Speaker 3

Great. Thanks for taking the questions.

Operator

Thank you. We will take our next question. Your next question comes from the line of Josh Nichols from B. Riley. Please go ahead.

Operator

Your line is open.

Speaker 4

Yes. Thanks for taking my question. And just to dive in, the gross margins have really shown a lot of upside relative to expectations, which is a little bit surprising just because usually the subscription revenue, right, is the stuff that has by far the highest contribution margin. I'm just curious, like if you think subscription growth is going to be accelerating from the current levels to say 15 plus percent as you kind of talked about, Wouldn't that imply that as long as you're able to hold like transaction margins around these levels that you could see some further nice step ups in the overall margin for subscription and transaction revenue. Is that like a fair assessment for how you're thinking about the Q4 and next year?

Speaker 2

I think it's a fair assessment. I'll give you my perspective and I'd love to have Scott add on to that as well. The real reason why it isn't, hey, here are 3 steps up is because remember, we are also now continuing to aggressively expand into 2 new geographies with Europe and Latin America. And by the way, we'll have a Phase 2 of international expansion follow shortly thereafter. So as you get into newer markets, for a period of time as we ramp the transaction volumes, the margins are lower.

Speaker 2

And then once we get to economies of scale, then the margins start kicking in. Scott, anything to add to that?

Speaker 3

No, that's exactly right, Ravi. As we look to expand that, I think within the first within the next year, margins on equipment and transaction might be a little bit depressed from where they currently are right now, but not much, maybe 0.5 percentage point or so on the transaction margin side. But we do expect that to rebound back as we start building those economies scales. Thanks. And then

Speaker 4

just looking as a follow-up here. As it was kind of mentioned, there's a very nice step up in the growth trajectory across subscription, but also transaction fee revenue and hardware as well too candidly. For the Q4, I'm just curious in terms of the visibility, we're over a month into the quarter. Have a lot of these orders already been placed? You said you've been transitioning from pilots into full scale implementation.

Speaker 4

I'm just curious the confidence you have in achieving that big step up in the visibility based on the pipeline that you talked about.

Speaker 2

A high level of confidence. I think the reason we were very excited to share some concrete numbers on international as part of this call was quite frankly, it's new and for a lot of our investors, I think the international expansion was perceived as one of the areas of risk with respect to this company and our future growth. And so I'm glad to report that we have crossed thousands of connections in both Latin America and in Europe. So everybody knows that the planes off the runway and rapidly climbing towards cruising altitude.

Speaker 4

Appreciate that. And then last question for me, I'm just going to ask because I know it's been a point that's kind of been talked about in more detail previously. You had talked about some installation bottlenecks. I know that you've hired some people and done a lot of work on that front. Have you brought the timelines for installation back down to that like 4 to 6 week type average?

Speaker 4

Or I'm just curious with the ramp up domestically, but also abroad, what you're expecting?

Speaker 2

So no, we have not been able to bring them back down. We have been able to stabilize and hold them at kind of the, I would say, 12 week range. And based on all the data that I've looked at and that we've analyzed, we think we will sustain it at this level. We don't think in the near future we'll be able to shrink it back down. And that's really just driven by continued severe labor shortages that exist.

Speaker 2

And while we can do a lot with technology and we have done a lot with technology in accelerating those, at some point, you run into a point of diminishing returns. So we think we'll hold and sustain. We are not optimistic about being able to shrink those timelines back down.

Speaker 3

Understood. Got it. Thank you. I'll hop back in the queue. Thank

Speaker 5

you.

Operator

Thank you. We will take our next question. And your next question comes from the line of Gary Prestopino from Barrington Research. Please go ahead. Your line is open.

Speaker 5

Hi, Scott. Hi, Robbie. Hey, couple of questions here. First of all, on the transaction side, it's exceeding expectations. Is that a lot of that driven by the micro market business and that you get higher ticket prices there?

Speaker 5

Or have you been able to because you've increased your volumes been able to negotiate better terms with some of the card networks?

Speaker 2

It's a combination. The micro markets becoming a bigger part of the equation has definitely helped. Even in cases like vending, the types of products that are sold through those channels have changed. I mean, now you have vending machines that are dispensing cupcakes and pizza and headphones and cosmetics instead of just snacks and beverages. So that's helped.

Speaker 2

Some of our other verticals like amusement, etcetera have had also higher ticket items. So all that so that the product mix is shifting favorably. That's one aspect. And yes, we've been able to do optimization on the transaction processing costs, which both in combination. So it's not one side of the equation.

Speaker 2

It's kind of both of those sides.

Speaker 3

And I'll add to that a little bit too, Gary. So if you look across the past 4 quarters, our take rate has increased quarter over quarter and that's intentional. We've done a lot of work with our sales folks and those are entering into new contracts to make sure that we're keeping as high of a take rate as possible.

Speaker 2

Okay. And then I jumped on

Speaker 5

the call a little bit late. I know there was a lot of talk about the international expansion and what's going on there. In the U. S. Market, in terms of your seed software platform or your total is shook out in the quarter and if there's still a healthy appetite on the part of operators to want to have this software to maximize their own profitability?

Speaker 2

Yes. And that's why I mentioned, part of the nice thing about our business and what I'm seeing as our future is our dependency on selling hardware widgets and installing them to grow the revenue per unit continues to diminish as the attach rate on software add ons has been healthy. So that's how we've been able to grow the ARPU so aggressively is by all these add on software products. So yes, feed penetration within our base has continued to grow at a healthy rate. Remote price changes continue to grow at a healthy rate and so have some of the newer products, which I mentioned like SITA Analytics, Intelligence, Easy, etcetera.

Speaker 2

So the exciting thing is both on the transaction processing side through mix shift in products and ticket sizes as well as on the software side, we've now identified and executed on vectors of growth that are independent of selling new equipment. Thank you.

Operator

Thank you. We will take our next question. Your next question comes from the line of George Sutton from Craig Hallum Capital Group. Please go ahead. Your line is open.

Speaker 6

Hey, good afternoon. This is Adam on for George. Going back to the recalibration of the international ramp, I was hoping you could share a few details about what you've done from a sales and marketing standpoint to coincide with that recalibration?

Speaker 2

So from a sales and marketing perspective, it's been more about what are the right target segments for us kind of initially versus as we've established credibility and we can go and start scaling further? And then where do we need to be more channel partner driven versus direct sales driven versus marketing and search engine optimization driven. So all that when you enter new markets, you learn a lot and you learn a lot by yourself as well as from the experiences of others, right? So some of our competitors have been in those markets for a while and we've learned both from their successes and their mistakes. So all that has gone into what we are calling as a recalibration.

Speaker 2

And then some of it is just becoming more realistic and informed about our own expectations with the ramp. When we entered the early stages of our Europe expansion, for example, we thought the upgrade cycle from 3 gs to 4 gs connections in Europe would be very similar to U. S, where it was basically single cutoff dates from the major carriers. But as we've executed, we've realized that Europe has worked very differently where every country has a different cutoff date, every carrier in every country has a different cutoff date. So the pressures on customers to upgrade equipment have not been the same as they've been in the U.

Speaker 2

S. So all that has gone into what we've called a recalibration. Great. Thank you. And then with respect to the Innovation Day in Mexico, could you just kind of share some of the things you learned from hosting that event?

Speaker 2

And in addition, do you have any other Innovation Days scheduled in EMEA or Flat Am? Yes. We have a whole pipeline of these types of events and they are intended to drive more conversations and more intimate demonstrations of our innovation capabilities with prospects and customers. The Innovation Day in Mexico that I mentioned was with a couple of key partners, AMS, that's our reseller in the Mexican market as well as Exim is one of their distributors and that enabled us to share innovations with a number of operators that they serve and that they provide equipment to then add on our solutions to both increase same store sales and boost operational efficiencies for those customers.

Speaker 3

Great. Thanks guys.

Operator

Thank you. We will take our next question. Your next question comes from the line of Mike Latimore from Northland Capital Markets. Please go ahead. Your line is open.

Speaker 7

Hi. This is Vijay Devar for Mike Latimore. I think I'll continue with the international expansion discussion. I think you disclosed how many devices there in Mexico and EMEA. But could you tell us how many customers do you have overall internationally?

Speaker 2

Yes. I mentioned in the call that in Europe, we are now over 30 customers. We have a sizable number of customers in Latin America as we haven't yet disclosed that. Latin American market is a little bit more concentrated in terms of a few large players. So for competitive reasons, we are not yet sharing the number of customers, but suffice to say that it's a healthy number.

Speaker 2

It's smaller than the total number of customers in EMEA, but in a similar kind of age.

Speaker 7

Okay. And in terms of the pricing and gross margin in the international business, how do they compare with those in the U. S? I mean, the margins and the pricing? Yes.

Speaker 3

So when you look at the transaction processing rates, it's generally lower over in Europe because you don't have the interchange fees that go along with it, but the margins tend to be a little bit higher. So the cost is significantly less. Overall margins are slightly higher than what we see in the U. S. As we mentioned a little bit before, as we are breaking into the market and building up our volume, we're probably a little bit below margins that we have in the U.

Speaker 3

S. But as that ramps and it gets better.

Speaker 7

Okay, great. And finally, in terms of the deployment timeframe, do you see the timeframe shrinking or I mean how is it I mean as you're making this progress in terms of expansion, do you see the deployment time shrinking or just flat?

Speaker 2

Yes, as I mentioned earlier, we think we will sustain the deployment timeline kind of at the same level that they are. That doesn't mean we aren't putting efforts in innovations that can help shrink them further, but our confidence level is high in sustaining the current timelines.

Speaker 7

Got it. Thank you.

Operator

Thank you. I would now like to turn the conference back to management for closing remarks.

Speaker 2

Thank you, operator. Thanks to all our investors and everybody listening in for your engagement. Concrete progress and numbers on both the concrete progress and numbers on both the Europe and Latin America front and share the progress we've made with gross margins across all of our revenue streams, while the subscription revenue growth has underperformed our original anticipation, it's been good to kind of put a floor on it and look ahead at fiscal year 2025. So our investors know what's coming there. And it's also been nice for our management team to be able to express confidence in the longer term CAGR for EBITDA growth that we had outlined in our Investor Day a year and a half back and as we are at the midpoint of that kind of 3 year journey to know that we are on track to achieve those goals.

Speaker 2

With that, I'll turn the call back over to you, operator.

Operator

Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.

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