Eric Smit
Chief Financial Officer at eGain
We are lowering our total revenue guidance range to $88,500,000 to $90,000,000 down from our original guidance of $92,000,000 to $93,000,000 Our revised expectations is for SaaS revenue to equal approximately 93% of total revenue for the year. Turning to the bottom line, we are lowering our non GAAP net income guidance range to $4,100,000 to $4,700,000 or $0.14 to $0.16 per share, but down from our original guidance range of $5,000,000 to $6,000,000 or $0.17 to $0.2 per share. And we are raising our GAAP net income guidance range to $1,100,000 to $1,700,000 or $0.04 to $0.06 per share, up from our original guidance range of breakeven to $1,000,000 or $0 to $0.03 per share. We now estimate share based compensation expense of approximately $3,000,000 for the year and depreciation and amortization expense of approximately $350,000 Looking at weighted average shares outstanding, we expect approximately $28,500,000 for the third quarter and twenty eight point six million dollars for the full fiscal year. Turning to our guidance for the third quarter of fiscal twenty twenty five, we expect total revenue of between $21,000,000 to $21,500,000 As a reminder, the fewer number of days in Q3 has an approximate 330,000 negative impacts on the revenue for the quarter. In addition, in our Q2 revenue included approximately $600,000 of usage based revenue, which we do not expect to recur in Q3. Turning to the bottom line for Q3, we expect GAAP net loss of $300,000 to $800,000 or $0.01 to $0.03 per share, which includes stock based compensation expense of approximately $800,000 and depreciation and amortization expense of approximately $80,000 We expect non GAAP net income of breakeven to $500,000 or $0 to $0.02 per share. In summary, we won several new enterprise logos in the second quarter that drove our AI knowledge ARR up 17% year over year.