Metro Bank Q4 2024 Earnings Report

Metro Bank EPS Results

• Actual EPS: GBX 6.30
• Consensus EPS: N/A
• Beat/Miss: N/A
• One Year Ago EPS: N/A

Metro Bank Revenue Results

• Actual Revenue: N/A
• Expected Revenue: N/A
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

Metro Bank Announcement Details

• Quarter: Q4 2024
• Date: 2/27/2025
• Time: Before Market Opens
• Conference Call Date: Thursday, February 27, 2025
• Conference Call Time: 4:00AM ET

Metro Bank (LON:MTRO) operates as the bank holding company for Metro Bank PLC that provides various banking products and services in the United Kingdom. It offers personal banking products and services, including current, cash, and foreign currency accounts; savings; residential and buy-to-let mortgages; overdrafts; credit cards; pet insurance; and safe deposit box services. The company also provides business banking products and services comprising business bank, commercial and community current, foreign currency, and insolvency practitioner accounts; deposit accounts, such as business and community instant access deposit, business notice, client premium and flexible client term deposit, and business and community fixed term deposit accounts; insurance products; and business and commercial loans and overdrafts, asset and invoice financing, bounce back loans, business credit cards, and recovery loan schemes services. In addition, it offers private banking products and services, such as private bank, savings, foreign currency, and money management accounts; mortgages; credit cards; and partnership loans. The company was founded in 2010 and is based in London, the United Kingdom.Metro Bank Holdings PLC operates as a subsidiary of Spaldy Investments Limited.

Metro Bank Q4 2024 Earnings Call Transcript

Presentation

[Daniel Frumkin, CEO at Metro Bank]

Good morning, and thank you all for joining us this morning. I know it's a busy reporting day, and I appreciate you taking the time. So this is Metrobank's full year results 2024 presentation. I'm Daniel Frumkin, the CEO of Metrobank. I'm joined today by Mark Page.

[Daniel Frumkin, CEO at Metro Bank]

Mark joined us from Barclays a few months ago. He has a depth of experience in retail banking across The UK, that is hugely beneficial to to Metrobank. And we're really, really pleased that he's chosen to join us, and he'll he'll walk you through the financial performance. I'll come back on and do a bit of strategy, and then we're happy to do Q and A. So let's kick off.

[Daniel Frumkin, CEO at Metro Bank]

So listen, 2024 was a transitional year for Metrobank. I think the strategy delivered exactly what we said it would deliver our operational results, support, the the strategy we put in place. We outperformed all guidance that we provided for year end 2024. At the half year, we stood up and provided robust guidance. We said that net interest margin would be approaching 2.5% by the end of the year.

[Daniel Frumkin, CEO at Metro Bank]

Exit net interest margin was actually 2.65%, a significant beat on the guidance provided. As part of the guidance we provided that we would be profitable during quarter four, not even for the whole quarter, and yet we generated a £13,000,000 profit for the second half of the year. So we were profitable for the second half of the year, And all of the cost savings were delivered. In addition to beating guidance, the strategies managed to deliver very strong growth momentum. So new loan originations in corporate, commercial, and SME lending increased 71% year on year.

[Daniel Frumkin, CEO at Metro Bank]

And it's not even just the growth we had in 2024, we have a strong pipeline at the start of 2025. Our corporate, commercial, and SME pipeline for new lending is greater than 50% of all the lending we did in 2024, and it's only February. In addition, our pivot to specialist residential mortgages is bearing fruit and our pipeline is up almost 50% year on year. And we continued mainly through the stores, but also digitally opening a significant number of new current accounts throughout the year. We opened a 10,000 personal current accounts and 36,000 business current accounts during 2024.

[Daniel Frumkin, CEO at Metro Bank]

That 36,000 business current accounts is more than a 5% market share for the year. All of that was possible because of the competitive advantages that Metro possesses. And they're really quite simple. Our local relationship led model with service at its heart differentiates us from the large high street banks, and the breadth of our offering across cash management, deposit products, and lending differentiates us from the other mid tier banks. And stores continue to support our growth.

[Daniel Frumkin, CEO at Metro Bank]

So at the end of the presentation in July, my last slide, which I'm sure you all remember in great detail, had four pillars for the strategic repositioning of Metro Bank. Three of them were cost discipline, cost of deposits and asset rotation. The fourth was the natural hedging balance sheet, how it rolls off and enhances RODI, which Mark will talk about later. Let's spend a second on these three. So in terms of cost discipline, we have delivered the 80,000,000 in in run rate savings that we said we would deliver, and we continue to see further benefits from the operating model changes we had.

[Daniel Frumkin, CEO at Metro Bank]

We've also formed a strategic collaboration with Infosys, a world leader in tech and business operations, who will be instrumental in helping us drive forward our automation, customer experience, and AI enablement. Now listen, the cost discipline was difficult. There were lots of very hard decisions that we had to make during 2024, and there are a large number of colleagues who are no longer with Metrobank, and those colleagues did great things for Metrobank. They built the foundations on which we stand upon today, And I'll be forever grateful for their efforts, but those decisions were needed to position Metro Bank for the future. In terms of cost of deposits, we've talked about our excess liquidity.

[Daniel Frumkin, CEO at Metro Bank]

At the end of the year, we still only had a 62% loan to deposit ratio, so we still have more than sufficient liquidity. But during the year, we managed to manage down our excess liquidity, mainly in fixed term deposits. And our exit cost of deposits was 1.4% down from a peak of 2.29 in February 2024. We have made huge progress in exiting excess liquidity and meaningfully reducing the cost of deposits. And in terms of asset rotation, we did two portfolio sales.

[Daniel Frumkin, CEO at Metro Bank]

We did the £2,500,000,000 prime residential mortgage sale earlier this year. And we just completed yesterday a £584,000,000 sale of our consumer unsecured loan book. Both of those sales have freed up capital and liquidity for us to accelerate the pivot into corporate, commercial, SME, and specialist mortgages. And as I talked about already once, we've seen 71% growth year on year in new corporate and commercial and SME originations. We've also seen really strong pipelines both in our corporate and commercial business as well as our specialist residential mortgage business.

[Daniel Frumkin, CEO at Metro Bank]

The cost of deposits, the asset rotation has led us to increase net interest income 20% half on half and grow revenue 15% half on half. And let me be clear, the fourth quarter was better than the third quarter, so momentum's even stronger than half on half. And actually, our exit net interest margin, our exit cost of deposit, and our pipeline means we have more momentum going into 2025 than even those numbers represent. That momentum makes us very confident to reconfirm all previous guidance. In addition, we're providing new guidance that we will reduce costs another 4% to 5% in 2025.

[Daniel Frumkin, CEO at Metro Bank]

Those cost reductions will not come from large scale transformation programs. They will not call come from large scale restructurings. Those cost savings are annualized benefits from cost savings we've already achieved and some renegotiation of specific supplier contracts that are coming due. So again, we're reconfirming that we will generate mid to upper single digit ROADI this year, double digit in '26, and mid to upper teens return on tangible equity in 2027 and beyond. You'll see the NIM guidance.

[Daniel Frumkin, CEO at Metro Bank]

And again, NIM grows 15% to 25 plus or minus every year in 'twenty five, 'twenty six, and 'twenty seven off of the back of the 74% improvement we had in NIM from February 24 to the end of twenty twenty four. And we are going to bring cost income ratio down. By the time we get to 2028, we'll be running a 55% to 50% cost income ratio. All of that makes us very confident that we will be one of, if not the highest performing banks on The UK high street when you look at return on tangible equity. And with that, I'll turn it over to Mark to go through the financials.

[Daniel Frumkin, CEO at Metro Bank]

Thank you.

[Marc Page, CFO at Metro Bank]

Thank you, Dan. And thanks for the incredible welcome here at Metrobank as well. Dan's talked about the transformation. What I'd like to take you through today is how have we achieved that result and how can you think about the transformation as we continue into 2025 and beyond. So we've returned to profitability and we've returned to profitability by managing all aspects of the business model and the balance sheet.

[Marc Page, CFO at Metro Bank]

And you can see this through the representation of the charts we have on the screen. So first of all, we've become incredibly focused in terms of the bank we want to be and the asset positions we hold. And you can see in the year, we've reduced our asset footprint. And And in terms of loans and advances, that's reduced by 27%. And I'll go into further detail as we get on to the following pages.

[Marc Page, CFO at Metro Bank]

By being really focused and disciplined on our asset, that allowed us to improve our capital position. And you can see we have increased our MREL position up to 23% as at the end of the year. Now this doesn't also this doesn't include the effect of the portfolio sale that we made earlier this week. And we have got a pro form a increase to capital as a result of that in the appendices as well as an update to our guidance in terms of reg requirements in 2025. We will continue to optimize the capital and the balance sheet to drive further results.

[Marc Page, CFO at Metro Bank]

Now we have an incredibly strong loan to deposit ratio of less than 60%. That has allowed us to really focus on the type of funding we need on as a bank going forward. And you can see our cost of funds have reduced from a peak of $2.29 in February to an exit point of $1.4 which is a 49 percent reduction in year. Clearly, that is going to be a momentum builder into our NIM, which you can see on the right hand side, which has increased by 75% in the year from 152 up to two sixty five. The results of improving NIM, focused balance sheet helps us drive our revenue, continued cost discipline and repositioning our base for the growth forward has allowed in a benign credit environment, has actually driven us to underlying profits for the full half year, not just the quarter, as Dan mentioned before.

[Marc Page, CFO at Metro Bank]

And lastly, our statutory profit after tax is $42,500,000 for the year. So look, let's go into each one of these components in a little bit more detail. First of all, we have made a transformation in terms of setting up our business model for the bank we want to be. And you can see on the left hand side, our total costs have reduced in year from $530,000,000 down to $510,000,000, which represents just under 4% reduction in real costs. Largely, that has been achieved from the bottom blue bar, which is our people costs, which is a $241,000,000 down to a $210,000,000 cost in the year.

[Marc Page, CFO at Metro Bank]

And I'll unpack that in further detail on the right. In our non people costs, through continued discipline, we've broadly maintained our non people costs after the cost of inflation, so $2.42 to $2.46 And in other costs, including fraud, you can see that's one line item, which has increased as a result of increased fraud within the industry and is a key focus area for us and one of our key investments as we move forward. So turning to people and the organization we want to be. It was an incredibly difficult year, as Dan pointed out, but we needed to reposition ourselves for what I'm about to come to in terms of our strategy and pivot. In the year, we have reduced headcount by 1,500 colleagues in the twelve months, and largely that came at two points.

[Marc Page, CFO at Metro Bank]

One is in Q2 as we repositioned the bank and our service model and one in Q4 as we entered into our partnership with Infosys. That partnership is a long term strategic partnership to drive collaboration on digital automation, refining data and enhancing our AI capabilities. Look, this really sets us up then for the pivot on the strategy, which I'm going to take you through next. We've seen incredibly strong growth in our Commercial and Target segments, but I wanted to bring a bit of flavor to what is it that's changing in our strategy. We've separated our book outs into our core growth areas, which is commercial, SME and specialist mortgages on the left hand side, and you can see we've grown those assets by $900,000,000 in the period.

[Marc Page, CFO at Metro Bank]

We have non focus areas which are in runoff, and you can see each of those areas has been reducing through the course of the year. And following the loan portfolio sale, we now have less than $200,000,000 in that book. Now this will have two effects. One is it allows us to focus our capital and focus our energy on the targets we want to be famous for. And it also allows us to recycle that and focus on our cost of deposits, which we'll come to later.

[Marc Page, CFO at Metro Bank]

So the asset rotation is about being clear about where we want to grow and where we want to shrink. One of those key growth areas is in our commercial portfolio, which you can see on the right hand side. Dan mentioned we grew by 71% in the year, but what I wanted to bring out in the chart is that all aspects of that growth is growing. So you can look at the half yearly progression. So we've moved from 0.3 to 0.4 to 0.5 to 0.7, and I would expect that momentum to continue each half as we move forward.

[Marc Page, CFO at Metro Bank]

Our credit approved pipeline for corporate and SME is twice the size as it was as we started 2024, and we will maintain that at an originations of three fifty basis points over the bank reference rate. So what else is going on? If I talked about which assets we're focused on, if we look at the assets we do focus on and what's happening within those asset classes, on the left hand side, we talk about mortgages, on the right hand side, we talk about commercial. What I'd like to draw your attention to is there's two things going on. On the left hand side, we are focused on our growth area, specialist mortgages.

[Marc Page, CFO at Metro Bank]

You can see new originations of $1,600,000,000 at a yield of $5,500,000,000 and then we have a runoff book, which is leaving us at a yield of $3,200,000,000 That difference in margin obviously flows through to the closing balance. So in the year, we've reduced our total mortgages from $7,800,000,000 down to $5,100,000,000 But more importantly, the yield has improved from 3,400,000,000.0 to 4,200,000,000.0. And that's against the average risk rates being relatively unchanged. And therefore, that will flow through in terms of royalty and return on risk adjusted margins, which is a key focus for us. The same picture is happening in Commercial.

[Marc Page, CFO at Metro Bank]

So on the right hand side, similar picture, we have grown by $1,200,000,000 at a yield of $8,600,000,000 and that's replaced a runoff book of $900,000,000 at a yield of 7,500,000,000 Now in this space, you can see the assets have grown by 7.5 to 8.2. And those pipelines we're building will see this segment grow materially as we move forward from here. The other key point is really we are really focused on risk adjusted returns and having a liabilities, we have an incredibly strong loan to deposit ratio, as I mentioned before, and an LCR. That gives us opportunity to then optimize our deposit balance sheet. Two things I'd like to draw out on this chart.

[Marc Page, CFO at Metro Bank]

Firstly, in the red box, our fixed rate deposits are the most expensive deposits we have in our stack. And if you go back to half 1.23%, they represented 6% share of our total deposits. Over the course of half 'twenty three and into 'twenty four, that increased as a mix of our deposits up to a peak of 13%. So we were growing in that space in fixed deposits. We have spent the best part of the latter half of the year managing those expensive deposits out of our book.

[Marc Page, CFO at Metro Bank]

We don't need them, and we've therefore optimized our deposit stack. So we are now ending with an 8% share in mix for those deposits. The other thing I'd like to draw your attention to is a competitive advantage. If you look in the dotted blue box, this compares Metrobank's mix of deposits versus the market peers. And what I'd like to draw your attention to is we the market has about 19% of its mix based on noninterest bearing liabilities.

[Marc Page, CFO at Metro Bank]

We have twice that average at over 40%. That gives us an opportunity to price really effectively in the markets we want to grow in. The second part I'd like to draw your attention to is the right hand side. So where are those deposits coming from? We have an incredibly strong retail franchise and we have a targeted growth in commercial and SME.

[Marc Page, CFO at Metro Bank]

And what I'd like to say is we will continue to grow our share of deposits in SME and corporate. And I'm delighted to see that coming off, you can see our SME deposit mix has grown from 24% to 31% over this period. So look, we've talked about asset rotation. We've talked about asset improvement within an asset class. We've talked about deposit optimization.

[Marc Page, CFO at Metro Bank]

Clearly, all of those things are going to come together and allow us to improve our net interest margin. If we look at the net interest margin bridge on the left hand side, we moved from a half one position of 1.64 up to a closing of 2.22. And that's largely built of two things: asset rotation with a 0.29% increase and cost of deposits at 0.37%. You can see why both sides of the balance sheet are really important as we progress to a higher net interest margin. Look, what else have we done?

[Marc Page, CFO at Metro Bank]

The strong liquidity position has allowed us to repay $2,650,000,000 of TFSME in the period following the sale of the mortgages. The asset rotation has allowed us to pivot to higher yielding assets, and the deposit optimization has allowed us to improve our NIM. We will continue to look for opportunities to optimize the capital structure to drive NIM and earnings growth as we refocus on our target segments. So that's from a trading perspective. What else is going on in our book?

[Marc Page, CFO at Metro Bank]

On the right hand side, we have treasury investments of over billion, which will mature over the next three years. The effect of those maturities is they will be coming off low receive rates of circa 1%, and they will be migrating onto a reference rate, which we believe will be yielding an increased NIM of circa two ninety basis points in 2025 and up to a peak of three ten basis points by 2026. The effect of those maturities is that they will add straight to the bottom line, which will flow into ROTI and will give us NIM momentum as we move forward. And maybe just draw your attention to two things. The underlying PBT of those treasury maturities will drive up to $63,000,000 increase in PBT, a 7.7% increase in ROTE and a 38 basis points improvement in NIM.

[Marc Page, CFO at Metro Bank]

So look, bringing it all together, why are we confident reconfirming the guidance because of the momentum that we've been building through the second half of the year? We've returned to profitability. We exit with a strong balance sheet. We have the fuel to grow in terms of the liquidity. And we're refocused in terms of optimizing our capital stack.

[Marc Page, CFO at Metro Bank]

So look, all of those together will give us momentum on NIM as we progress through the period. We will we've introduced an additional set of guidance for you today, which is based on our cost operating model of a further 4% to 5% year on year reduction in costs. And I should note to say that this is not from any further transformation of our base. I said this year was about setting ourselves up for the bank we want to be. That is largely done.

[Marc Page, CFO at Metro Bank]

The 4% to 5% will come from annualization benefits of changes we've already made or further focused in noncore, non people areas of spend. And all of that leads to our royalty momentum, mid to single upper digits moving to mid to upper teens. Look, I'd like to hand back to Dan. Before I do so, we have got some further guidance for you in the back. So we'll give you guidance in terms of our interest rate expectations, our future capital requirements and other modeling assumptions.

[Marc Page, CFO at Metro Bank]

But to bring this to life, what's next? Why do we believe we can win? I'll hand back to Dan.

[Daniel Frumkin, CEO at Metro Bank]

Thank you, Mark. So let's go quickly through the strategy and spend a couple of minutes. You should all be familiar with the five pillars. I introduced them upon my arrival in February 2020, the first time I did a presentation. Again, we spend a fair amount of time on revenue and costs.

[Daniel Frumkin, CEO at Metro Bank]

I'm gonna spend on the next slide a bit on balance sheet optimization infrastructure, and and I'll spend a few minutes now on communications. Before I move off of off of costs, I do wanna just make it really clear that while we've worked hard to reposition the business, while we've had to make some really difficult decisions, we have worked very, very diligently to protect our relationship channels and protect our relationship proposition. So again, areas like corporate and commercial, areas like our local business manager population or even our local director population, those who are out, seeing customers, building those relationships have been less affected by the transformation than other areas of the bank. In terms of communications all the way on the right, we have launched a brand repositioning. We we decided that if we were pivoting the business to be more focused on corporate and commercial, and SME, and we were focusing on specialist residential mortgages that that we were really all about relationship banking.

[Daniel Frumkin, CEO at Metro Bank]

It is how we win, and we have repositioned the brand to fit better. And we have a a modified visual identity that we think works better in those spaces. And And again, we continue to work very closely with the ECB. We launched the Girls in Cricket Fund, and have seen a significant number increase in the number of girls teams across England and Wales in 2024, which we're quite excited about. Going on to the balance sheet optimization and infrastructure.

[Daniel Frumkin, CEO at Metro Bank]

So balance sheet optimization, we talked about it already, but the £2,500,000,000 residential mortgage sale and the £584,000,000 unsecured personal loan sale give us fuel. They give us liquidity, and both transactions were quite positive for the bank. The mortgage sale was earnings NIM accretive and capital ratio accretive, and you'll see we booked a small £11,000,000 gain on the sale of the unsecured personal loan book. So both sales were done and executed quite well. And as we move forward, we'll continue to look for opportunities to accelerate the asset rotation.

[Daniel Frumkin, CEO at Metro Bank]

And again, we'll look to optimize the balance sheet. We have consistently delivered on balance sheet optimization since my arrival, and we will continue to do so. And again, as we look to optimize the balance sheet, we will do it on both the asset side and the liability side of the balance sheet as we move forward. And everything we do is driven by risk adjusted return on regulatory capital. We choose assets and asset classes based on the return they provide after risk.

[Daniel Frumkin, CEO at Metro Bank]

In terms of infrastructure, we continue to invest to make our customer proposition stronger and make the foundations of Metro solid. So we have an AI agent in the call center that is giving us more time to be able to talk to customers who need to interact with us. We actually have an AI agent now trialing in the corporate and commercial space to free up relationship managers' time to spend more time with customers and more times providing service. We've rolled out a new mortgage platform that allows us to introduce products that better meet customer needs. And as we go forward, the Infosys partnership will be hugely strategic as we build out our digital and customer propositions.

[Daniel Frumkin, CEO at Metro Bank]

And again, we've embedded significant money in the infrastructure around financial crime, fraud, and other areas so that not only we've had exceptional growth for the year, not only have we beat guidance, not only have we returned to profitability, but we strengthened the foundations of the organization. And I know it's difficult to remember, but a few slides ago when I first started talking, I talked about us winning in commercial and corporate through really two ways. The first, you'll see on the left. Our local relationship led service model differentiates us from the larger banks and allows us to win. We have strong expertise.

[Daniel Frumkin, CEO at Metro Bank]

So if you go to the third bullet on the top bit on the left side, we have 370 colleagues across corporate, commercial, and SME. And on average, they have twenty to twenty five years of experience. And this pivot only works if we get the credit right. So the bullet point above that tells you we have 31 specialists in the credit area with over twenty five years of experience who have to approve all the credit. There is a separation of duties that make sure that we have another set of eyes reviewing every proposal.

[Daniel Frumkin, CEO at Metro Bank]

And I talked about how we protected the relationship channel from a lot of the changes we drove through as part of the transformation. You'll see in the last bullet point in the top section, we hired 36 additional colleagues into our corporate commercial and SME segments. On average, they had sixteen to eighteen years of experience, and we had roughly 40 applicants for every one of those jobs. So Metrobank not only is a place people want to bank, it's also a place people wanna work. In terms of the middle segment on the left, stores are a huge part of how we grow our corporate and commercial business.

[Daniel Frumkin, CEO at Metro Bank]

I'll come back onto that in another slide. And the value proposition at the bottom, we're the only high street bank offering dedicated relationship management across the full SME commercial and corporate segments. That dedication to relationship, that localness through the store, and that quality of individual through the experience we possess allowed us to generate 78% of the new lending we did in 2024 did not did not come from brokers. It was introduced by store colleagues. It was introduced by accountants and lawyers that we know well.

[Daniel Frumkin, CEO at Metro Bank]

It was introduced by existing customers. In addition, 30% of that actually came from existing customers who wanted to do more with Metro because of the service proposition. And I said the other way we win on corporate and commercial was the breadth of our service offering is a key differentiator to the challenger banks. And on the right hand side, you see the breadth of our offering both on liabilities, so deposits, cash management, as well as our lending capabilities. Now let's talk a minute about stores.

[Daniel Frumkin, CEO at Metro Bank]

Stores are beacons for us. Stores are still at the heart of everything that Metro stands for. They're a hub for business and commercial teams. They're a hub for customers to interact with us. They generate referrals to help us grow our corporate and commercial business.

[Daniel Frumkin, CEO at Metro Bank]

They also look after retail customers. We opened a 10,000 personal current accounts and 36,000 business current accounts. The majority of those were done in store. They help us build brand. They help us expand geographically and go into new areas to provide that metro specialness to new communities.

[Daniel Frumkin, CEO at Metro Bank]

And as part of that, we're opening three new stores during 2025. We're opening in Chester, Gateshead, and Salford. That'll be the most new stores we've opened in a year since I've arrived. And those stores not only give us a physical presence, they create a digital halo around them. So 70% of the accounts are open digitally, were open within five miles of a store.

[Daniel Frumkin, CEO at Metro Bank]

So as we expand our physical footprint, our digital footprint goes as well. So listen, all of that all of that leads to why we win. It's pretty simple. Our local relationship led service model allows us to generate low cost deposits, which we then use to fund lending into specialist and high yielding segments. It's easy to say, hard to execute, and we're really good at it.

[Daniel Frumkin, CEO at Metro Bank]

That allows us to get to the chart on the right. So Metrobank will raise deposits like a high street bank and will lend money like a mid tier specialist lender. That allows us to have a lower cost of deposit and a higher risk adjusted return on lending. We get into clear blue water. Nothing, nothing is like Metro.

[Daniel Frumkin, CEO at Metro Bank]

And all of that has allowed us to have a really strong 2024, develop really strong pipelines going into 2025, and give us complete confidence that by 2027, Metro Bank will be generating return on tangible equity that will be best in class for high street banks in The UK. And with that, we're happy to take your questions.

[Operator]

We will take our first question from Grace Dargan from Barclays.

[Grace Dargan, Vice President at Barclays Investment Bank]

Hi, good morning. Thank you very much for taking my questions. Maybe firstly, if I could ask on deposit mix. Given the shift towards commercial lending and away from your kind of retail offerings, how do you expect that to impact your retail SME deposit mix? Or put another way, how are you going to retain your retail deposits going forward?

[Grace Dargan, Vice President at Barclays Investment Bank]

And then secondly, just on that unsecured lending book that you're selling, could you give us spill on the income that's on that book? Thank you very much.

[Daniel Frumkin, CEO at Metro Bank]

Sure. Happy to. So I'll let Mark answer the unsecured lending income point and I'll start on the deposit mix. So again, we're still very committed to the retail segment. We continue to provide excellent service.

[Daniel Frumkin, CEO at Metro Bank]

We have more average headcount per store than any other high street bank in The UK. We're still open more hours than any other high street bank in The UK. We're completely committed to the retail proposition and we're looking to grow it. We opened 110,000 personal current accounts during 2024 and we'll continue to service and look after that market. In terms of the split of deposits over time, it will shift, but shift slightly.

[Daniel Frumkin, CEO at Metro Bank]

And again, we'll continue to push forward overall. In terms of the unsecured lending portfolio, that book as you know was in runoff. So the income profile of it declined pretty meaningfully over the next eighteen to twenty four months. And I'll let Mark talk about it in any more detail.

[Marc Page, CFO at Metro Bank]

Yes. Just the way to look at it, it's $584,000,000 It's just over a 5% yield. But remember, I showed you on the charts, we're reinvesting that in commercial growth with an 8% yield. Really, it's an additive action for us. It builds on CET1.

[Marc Page, CFO at Metro Bank]

It gives us the further liquidity. We're recycling that into higher margins. And as Dan said, that book is in rough really quickly. So I think we're really happy with the trade.

[Operator]

Thank you. We will now take our second question from Benjamin Thomas from RBC.

[Daniel Frumkin, CEO at Metro Bank]

Good morning, Ben.

[Benjamin Toms, Director - Equities at RBC Capital Markets]

Good morning. Thanks very much for taking my questions. Good morning, Ben. Firstly, on treasury assets, the repricing is clearly a strong tailwind for the bank in Slide 12. I think it's actually quite powerful.

[Benjamin Toms, Director - Equities at RBC Capital Markets]

You provided indicative annualized uplift from those treasury assets repricing, but presumably the actual impact in 2025 could be around half that number depending on when the maturity occurs. So it seems to me that treasury tailwind comes through more strongly in 2026 '20 '20 '7 with further asset rotation and the lowering of cost of deposits for large drivers in the near term. Firstly, is that the right way to think about it? I secondly linked that in the presentation, you mentioned that you continue to consider opportunities optimize the capital structure. Can you just clarify what that means?

[Benjamin Toms, Director - Equities at RBC Capital Markets]

And what are those opportunities that are already baked into your NIM guidance? Thanks very much.

[Daniel Frumkin, CEO at Metro Bank]

Yes. Listen, Ben, really, really, really good questions. So listen, thank you so much. Listen, in terms of treasury assets, you're spot on. 25,000,000 isn't overly helped by the natural hedge of the balance sheet.

[Daniel Frumkin, CEO at Metro Bank]

A lot of those assets actually mature towards the tail end. It's much more beneficial in '26 and '27 than it is in '25. And again, you're right that asset rotation and being disciplined around cost of deposits is a big driver of the uplift during 2025. And again, we do have in January, February, a chunk of one year fixed term deposits that are rolling off. So that'll help cost of deposits as we move forward.

[Daniel Frumkin, CEO at Metro Bank]

In terms of optimizing the balance sheet, what I would say as we look at options both on the asset and liability side, all of those actions are baked into the guidance we provided. So anything we would be contemplating is in the NIM guidance, it's in the RODI guidance, and it's in the cost income ratio guidance. So, yes, I think that's all I would say on that.

[Benjamin Toms, Director - Equities at RBC Capital Markets]

Thank you.

[Operator]

Thank you. Our next question is from Corinne Cunningham from Autonomous. Please go ahead.

[Daniel Frumkin, CEO at Metro Bank]

Good morning, Corinne.

[Corinne Cunningham, Partner - Credit Research at Autonomous Research]

Good morning, everyone. Good morning. Three from me, please. Just the first one on the NII momentum. It looks it's coming down in 2025 before picking up.

[Corinne Cunningham, Partner - Credit Research at Autonomous Research]

Is that the effect of the TFSNB redemption? Or is there something else going on? Second question is, what would you see as your longer term cost of risk? Obviously, next to nothing at the moment. But given you're changing the mix of the book, what would you expect the run rate on cost of risk to be longer term?

[Corinne Cunningham, Partner - Credit Research at Autonomous Research]

And then last question is about MREL. Your balance sheet has now dropped below the £20,000,000,000 which is expected to be the new point at which, bail in rules and NREL requirements kick in. But there's also a comment that the whatever resolution plan you're on now is not expected to change as a result of the new rules. So could you just walk us through what you expect to happen on your resolution strategy and your MREL requirements? Thank you.

[Daniel Frumkin, CEO at Metro Bank]

Yes. So listen, I'll take the MREL and we'll do them in reverse order actually, and then I'll let Mark deal with the NII and the cost of risk, because I think all relatively straightforward. In terms of the MREL regime, we've made no assumptions that there are any changes to the MREL regime as it relates to Metrobank. So all of our NIM guidance, in particular, all of our ROADI guidance, includes the cost of additional MREL and that we assume we stay in the regime for the remainder of the plan we presented to the Board. So we just got through our five year budgeting cycle, which is the foundation that we used for the guidance we provided.

[Daniel Frumkin, CEO at Metro Bank]

And that five year forecast assumes we're in the MREL regime throughout the next five years. However, you are right that the balance sheet at the moment is under $18,000,000,000 and if you use the guidance we provided and the modeling guidance provided in the appendices and you use that to roll forward really as you get even to the end of year five, we're still right around 20,000,000,000 slightly below $20,000,000,000 So for the next five years, we're below the bottom end of the threshold. But again, we thought it prudent to not assume that we would be let out of the regime and that our requirements would change in any way. If they were to change, as you know, we have $525,000,000 of MREL currently outstanding at an interest rate of 12%. So in terms of just ROADI accretion alone throughout the life of the plan, it's probably worth another five to seven points on RODI if we were let out of the regime and could redeem the debt.

[Daniel Frumkin, CEO at Metro Bank]

And Mark, I don't know if you want to talk about NII and cost of risk.

[Marc Page, CFO at Metro Bank]

Yes. Just, so from an NII, it's more about timing. So we took on the expensive deposits in the back half of half two. They were all there in half one, 'twenty four, and they really started to mature in the back half of 'twenty four. So there's a momentum shift in terms of when those deposits are running off, which gives us our momentum.

[Marc Page, CFO at Metro Bank]

You'll see that annualized as we get into 2025 and further runoff, as Dan mentioned. From a TFS perspective, we repaid back in October. It did have an NII improvement. Going forward, we've only 400,000,000 left, and therefore, it's not a material driver for us as we think about our plans into the future. If I turn to cost of risk then, we had a benign year in our target segments on mortgages and commercial.

[Marc Page, CFO at Metro Bank]

We had less than zero ECL charge for the year, which clearly is going to be very difficult for you to model. In our guidance, therefore, we've provided a range. So through our cycle cost of risk, we provided guidance that will be more like 40 to 60 basis points. So clearly, very benign year. Economics are good, but through the cycle, we've priced in 40 to 60 basis points as our cost of risk.

[Daniel Frumkin, CEO at Metro Bank]

And all I'd add is we're very confident in the exit NIM at February and the cost of deposits at 140 that they will improve as the guidance indicates they will throughout 2025.

[Corinne Cunningham, Partner - Credit Research at Autonomous Research]

Thank you.

[Operator]

Our next question is from Ed Vers from KBW. Please go ahead.

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

Yes, good morning everybody and thanks for the question. Yes, just a few points, if you got any numbers that would have been picked up. Firstly, the tax, the recognition of the deferred tax asset, I just want to to check my understanding of that. So as we go forward then, now that that's been recognized, do we then have a sort of normalized tax charge going forward as you utilize that? Is that is my understanding of the sort of implications of that correct?

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

Or our best question is what are all the implications of that in terms of earnings and balance sheet? That's number one. Secondly, in terms of restructuring and transformation, I think there's a comment in your announcement that you expect a similar trend or similar themes for 25,000,000 in terms of charges? So I think that's like between 40,000,000 and 50,000,000 you had below the line this year. Is that should we be broadly expecting a similar charge as that for 2020 five?

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

Percent. And I suppose related to that, in terms of your return on tangible guidance, is that that's an all in number, isn't it, just to confirm that? The other thing is, thirdly, so on Stage three loans, I think they're up 15% in the second half. That feels to me like quite a big move, 've sold some portfolio. So I just wondered, if you could give some sort of idea of what's driving that.

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

And is that the sort of theme that we should expect as you grow the commercial book? And then finally, in terms of capital optimization, the whole, I don't know what you can or can't say, but let me ask the question. I mean, are you actually in discussions with the Bank of England about removing that now and or moving to a sort of partial transfer from a sort of full bailing? Because it seems to me that that's hugely important in terms of the outlook for the business. And it does seem bizarre that you're still required to be a part of that regime because without being rude, I don't think you are too big to fail in The UK context.

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

So that would be my final question. Thanks so much.

[Daniel Frumkin, CEO at Metro Bank]

Listen, I'll do the capital restructuring and then I'll let and the ROADI and I'll let Mark talk about the stage three and the tax. So let me kick off, so almost in reverse order. Listen, the consultation paper is out from the Bank of England Resolution Directorate. We have a relationship with the Bank of England Resolution Directorate, and but we know nothing. I wish I knew more, but I really don't.

[Daniel Frumkin, CEO at Metro Bank]

So until they digest the feedback that they've gotten on the CP and come out with some further conversations, I mean, I do think Metro is uniquely placed. We're the only bank that is fully in the AMRO regime and below $20,000,000,000 in assets. So I imagine that the Bank of England is having conversations about that. But again, I really know nothing. In terms of the return on tangible equity, you're spot on.

[Daniel Frumkin, CEO at Metro Bank]

It's got all the costs in it and everything. So it's a fully baked number and we're relatively confident in it. And I would say for Ben's question, because he's right, we get a lot of uplift from the natural hedge of the balance sheet in 2026 and 2027. So when we talk about Rode going from mid to upper single digits in 2025 to double digits in 2026 and then mid to upper teens in 2027 and there beyond, part of that is actually the natural hedge rolling off. And so in terms of restructuring costs, actually, and Mark can pick it up again, I'll let him talk about it a bit, but those no, I don't know where that came from.

[Daniel Frumkin, CEO at Metro Bank]

We will not have that level of below the line items on restructuring costs in 2025. So apologies if we wrote somewhere that led you to that conclusion. And Mark, if you want to talk about the tax and the Stage three. Just on the restructuring,

[Marc Page, CFO at Metro Bank]

I think we've already said, so the majority of everything we were doing, we set the bank up this year. So you're not going to expect to see any level of repeat of that as we go forward. In terms of from the tax perspective, we look, it's a signal of our confidence in terms of our ability to deliver. So as we look, we've returned to profitability. From where we are looking now, we see an acceleration of profitability for all the drivers and all the reasons we've set out, and that's given us the opportunity to recognize the tax DTA.

[Marc Page, CFO at Metro Bank]

We'll spend that as part of the tax regime. As we own profits, it will shield our tax as we go forward. But look, I think it's one goes with the other. We believe in our future, and therefore, we recognize the DTA, and we'll use it as we earn profits going forward. In terms of the Stage three, I think really it's accommodate.

[Marc Page, CFO at Metro Bank]

I said we had a really benign charge in the markets we were in. This is a function of us selling performing loans. So nothing more than that. And therefore, I wouldn't I think I would just rely on our guidance in terms of what we think that through the cycle cost of risk

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

is. Good.

[Marc Page, CFO at Metro Bank]

Thanks, Ed.

[Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)]

Okay. That's great. Thanks so much.

Participants

Executives

• Daniel Frumkin, CEO
• Marc Page, CFO

Analysts

• Grace Dargan, Vice President at Barclays Investment Bank
• Benjamin Toms, Director - Equities at RBC Capital Markets
• Corinne Cunningham, Partner - Credit Research at Autonomous Research
• Edward Firth, Managing Director at Keefe, Bruyette & Woods (KBW)