Workday Q1 2026 Earnings Call Transcript

Key Takeaways

  • Strong Q1 financial results: Subscription revenue rose by 13% to $2.059 billion, non-GAAP operating margin reached 30.2%, and operating cash flow grew 23% to $457 million, driven by efficient execution and moderated headcount growth.
  • Rapid AI adoption: ACV for AI products more than doubled year-over-year and 25% of customer expansions in Q1 included one or more AI offerings, highlighting customer demand for Workday’s data-powered AI capabilities.
  • Reaffirmed guidance: FY26 subscription revenue guidance of $8.8 billion was reiterated, with Q2 growth expected at 13% and a faster pace projected in the second half of the year.
  • Launch of Workday Go: New offering for emerging and medium enterprises delivers preconfigured, 30–60-day deployments with fixed pricing and full partner support, expanding addressable market reach.
  • Enhanced shareholder returns: Completed $293 million in share repurchases and secured a new $1 billion open-ended buyback authorization, underscoring commitment to capital return.
AI Generated. May Contain Errors.
Earnings Conference Call
Workday Q1 2026
00:00 / 00:00

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Operator

Welcome to Workday's first quarter full year twenty twenty six earnings call. At this time, all participants are in a listen only mode. We will conduct a question and answer session towards the end of the call. During the Q and A, please limit your questions to one. I will now hand it over to Justin Furby, Vice President of Investor Relations.

Justin Furby
Justin Furby
Vice President of IR at Workday

Thank you, operator. Welcome to Workday's first quarter fiscal twenty twenty six earnings conference call. On the call, we have Karl Aschenbach, our CEO Zane Rowe, our CFO and Garrett Katzmeier, our President, Product and Technology. Following prepared remarks, we will take questions. Our press release was issued after close of market and is posted on our website, where this call is being simultaneously webcast.

Justin Furby
Justin Furby
Vice President of IR at Workday

Before we get started, we want to emphasize that some of our statements on this call, particularly our guidance, are based on the information we have as of today and include forward looking statements regarding our financial results, applications, customer demand, operations, and other matters. These statements are subject to risks, uncertainties, and assumptions that could cause actual results to differ materially. Please refer to the press release and the risk factors in the documents we file with the Securities and Exchange Commission, including our fiscal twenty twenty five annual report on Form 10 ks, for additional information on risks, uncertainties, and assumptions that may cause actual results to differ materially from those set forth in such statements. In addition, during today's call, we will discuss non GAAP financial measures, which we believe are useful as supplemental measures of Workday's performance. These non GAAP measures should be considered in addition to and not as a substitute for or in isolation from GAAP results.

Justin Furby
Justin Furby
Vice President of IR at Workday

You can find additional disclosures regarding these non GAAP measures, including reconciliations with comparable GAAP results, in our earnings press release, in our investor presentation, and on the Investor Relations page of our website. The webcast replay of this call will be available for the next ninety days on our company website under the Investor Relations link. Additionally, the transcript of this call and our quarterly investor presentation will be posted on our Investor Relations website following this call. Our second quarter fiscal twenty twenty six quiet period begins on 07/15/2025. Unless otherwise stated, all financial comparisons in this call will be to our results for the comparable period of our fiscal twenty twenty five. With that, I'll hand the call over to Carl.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Thank you, Justin, and hello to everyone joining us on our call today. I'm pleased to report that Workday delivered a solid first quarter. We drove 13% subscription revenue growth and a non GAAP operating margin of 30%. This performance was fueled by strong customer adoption across key verticals, geographies and customer segments. We all know the economic environment remains a bit uncertain, but I'm incredibly proud of how our teams are staying focused on our customers' success, and that is driving our results.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Workplace value proposition remains highly relevant in today's market. The CEOs I meet have three key priorities. They want to drive efficiencies. They need to be agile and responsive to market shifts. And they want to unlock growth with innovation.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And from our perspective, they're turning to Workday for all three. We help manage and optimize their most critical assets, that is their people and money, on one platform with AI at the core. This unified approach reduces total cost of ownership and helps them move faster with greater precision. Our customers trust that Workday's AI is powered by the largest and cleanest finance and HR dataset. Our AI is fueled by more than 70,000,000 users under contract and 1,000,000,000,000 transactions processed on the platform last year, which gives us a deep understanding of how people work.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

This enables us to deliver highly differentiated value to our customers. I'll speak more about that in a moment. But first, let's turn to our customer highlights for the quarter. In Q1, we established new HCM relationships with United Airlines, Pilot Travel Centers, and Mutual of Omaha Insurance Company, and it was another strong quarter of expansions with customers such as FedEx, CVS Health, ASD Stores and Chipotle. Our investments in financials continues to pay off, with solid growth in both net new ACV and customers.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

More than 30% of our net new wins this quarter were once again full suite, and in our focused industries of SLED in healthcare, it was more than 50%. We also had some strategic financials go live this quarter, including BJ's Restaurants, Essentia Health, and Genesis Cloud Services. Our AI innovation continues to gain traction. New ACV across our AI products more than doubled year over year in Q1, and roughly 25% of our customer expansions in the quarter included one or more of these products, such as Recruiting Agent, Talent Mobility Agent, Eversource, and ExtendPro. Fantastic companies including Visa, LabCorp, and Aon all selected our AI products.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

I'm also excited about the momentum we're building with the Office of the CIO. We're driving increasing demand for XtendPro, which enables our customers to build AI applications on top of our platform. This continues to be one of our fastest growing products, and it's amplifying innovation for our customers. While Workday serves more than 60% of the Fortune 500, 70 five percent of our customers have fewer than 3,500 employees, and we see a significant growth opportunity in the emerging and medium enterprise markets. In Q1, we launched Workday Go specifically for these companies.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

It gets them up and running on our enterprise grade platform fast. We're talking implementations in as little as thirty to sixty days with preconfigured deployments. And it's not just the software. They get the full support of our partner ecosystem in a clear fixed pricing model. It really moved the needle for us in Q1, helping our emerging and medium enterprise teams deliver a strong quarter.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Now, let's talk about industries. I'm excited to share that we now have five industries exceeding $1,000,000,000 in annual recurring revenue. Manufacturing and Tech and Media, two industries that had a solid quarter in Q1, recently reached this milestone. They joined our three other billion dollar industries: financial services, retail and hospitality, and professional and business services. Like I've mentioned many times, this shows the strength and diversity of our business.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Our focus on the federal sector continues to pay off. We are building a foundation for long term growth in this market. This was clear in the huge success of our third annual federal forum. Attendance was up 65% at this year's event and we had some great conversations with senior government leaders about the critical need for transforming the federal workforce, especially in the key areas such as AI, security, and skills. We're also very proud of our leadership in higher education.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

We were just named a leader in the first ever Gartner Magic Quadrant for Higher Education Student Information Systems Software as a Service. In Q1, we were thrilled to welcome Center College, Bow Valley College, and Gannon University as new customers. And we're seeing great success with Workday Student Go Lives, including the University of Arkansas System, which is now fully live at 14 institutions across the entire state. In an environment where everyone is trying to do more with less, Workday gives our customers the ultimate advantage. AI is built directly into our platform and is always on.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Greater than 60% of our customers are already leveraging Workday Illuminate AI. We're excited by the adoption we are seeing, but we are even more excited about the strong ROI our customers are getting from our AI solutions. Look at Western Union, a long time Evisort customer. Using Evisort's AI powered contract management solution, which was made available through Workday in Q1, they were able to process contracts 65% faster, while reducing associated outside legal spend by almost 70%. Just incredible results.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

The Evisor team had a fantastic Q1 and they're just getting started. Customers are clearly willing to pay for these types of results, which opens up significant new AI monetization opportunities to help fuel our long term growth and set us apart from the competition. When we look at our roadmap, our focus is on delivering innovations that drive meaningful ROI for our customers. In fact, our agents must meet specific TCO or total cost of ownership requirements with our early adopter customers before we even bring them to market. Just this week, we announced a wave of new AI agents that harness the power of our unmatched dataset to help amplify talent potential, reduce costs, accelerate decision making, and mitigate risk.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And to keep us at the forefront of AI innovation, we're really excited to welcome Peter Baylis as our new Chief Technology Officer. Peter will lead our AI and ML initiatives driving our vision forward. With his background at Stanford in Google Cloud, he has a proven track record of AI innovation at scale, and I couldn't be more excited he chose Workday. Partners continue to be a critical driver of our success, extending the power of our platform, fueling pipeline growth and bringing new innovations to our customers. In Q1, we once again saw great contributions from our partners, with more than 20% of our net new ACV in the quarter coming from partner sourced pipeline.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Partners are also critical in helping us expand into new markets and meet the diverse needs of our global customers. In Q1, we signed our first volume managed service provider partnership with the Mutual Group to serve the mutual insurance industry. Additionally, our Global Payroll Connect program now supports payroll delivery in 187 countries and territories, thanks to 29 partners building integrations. And through our partnership with Strata, our customers can manage up to 60 global payrolls all under a single Workday contract. On the innovation front, we're seeing strong momentum in our Built on Workday program.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

In Q1 alone, we added 25 new partner apps to the Workday marketplace. Our community of customer and partner developers has nearly doubled over the past year, a testament to the power of building on the Workday platform. And in just two weeks, we'll host thousands of them at our developer conference, DevCon, in Las Vegas. Our investments in our global strategy are helping us better serve our existing customers, attract new ones, and make our operations even more efficient. In Q1, we saw solid growth across EMEA, Asia Pacific and Japan.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

In EMEA, we had notable net new wins with Opella Healthcare and global manufacturer Georg Fischer, and we expanded with semiconductor equipment manufacturer ASML and insurance provider, Aviva. We also had a major financials expansion with Decathlon as this relationship continues to grow. As part of our ongoing investment in The UK, we went live on the AWS UK public cloud, making it possible for our customers to access Workday solutions locally. We also announced a new location for our EMEA headquarters in Dublin, which will bring our local workforce of more than 2,000 employees together. APAC had a strong start too, with wins at Swinburne University of Technology, the University of Melbourne in Australia, Collins Foods, and PPL Pharma.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And finally, Japan kicked off the year with new wins at Mitsubishi Motors, TEPCO, and Rigaku. In Q1, we saw the diversity and durability of our business firsthand, with multiple levers driving long term growth. Looking ahead, we're staying close to our customers as they navigate the macro environment. No company is immune to these challenges, and we are watching it across particular markets such as SLED and our international business. That said, we've got a compelling value proposition, and our teams are focused on controlling what we can, and that is delivering innovation and strong ROI for our customers.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

The future of work has evolved. During the pandemic, it was about where people worked and how they collaborated. Today, it's about how humans and AI agents work together and how companies manage the human and digital workforce as one. I believe no company is better positioned than Workday to lead this shift. With our expertise, our unparalleled data, and a platform built with AI at its core, we are ready to shape the future of work.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

I want to give a heartfelt thank you to our customers for their continued trust in Workday, to our incredible partners, and especially to our workmates around the world. Your hard work and commitment gave us such a solid start to the year, and I couldn't be more grateful. With that, I'll turn it over to Zane.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Thanks, Carl, and thank you to everyone for joining today's call. Our solid Q1 results highlight the ongoing progress across our strategic growth areas and the continued efficiencies we are driving throughout the business. Turning to results, subscription revenue in the first quarter was $2,059,000,000 up 13% or 15% when adjusted for the leap year compare. Professional services revenue was $181,000,000 resulting in total revenue of $2,240,000,000 growth of 13%. From a geographic perspective, U.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

S. Revenue in Q1 totaled $1,680,000,000 up 13%, and international revenue totaled $559,000,000 also up 13%. Twelve month subscription revenue backlog or CRPO was $7,630,000,000 at the end of Q1, increasing 15.6%. This includes approximately half a point of growth from subscription contracts related to implementation and testing environments, which we refer to as tenants. While these short term contracts have and continue to be part of our subscription revenue, we are now including them in CRPO as they have grown with the business.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Total subscription revenue backlog at the end of the quarter was $24,620,000,000 up 19%, and gross revenue retention rates remained a strong 98%. Non GAAP operating income for the quarter was $677,000,000 representing a non GAAP operating margin of 30.2%. The outperformance versus guidance was a result of moderated headcount growth along with revenue outperformance. GAAP operating income in the quarter of $39,000,000 was impacted by $166,000,000 charge related to the restructuring which occurred earlier in the year. Q1 operating cash flow was $457,000,000 growth of 23%.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

We repurchased $293,000,000 of our shares during the quarter and had $5.00 $9,000,000 in remaining authorization as of April 30. In addition, our Board has approved a new $1,000,000,000 open ended buyback authorization. We ended the quarter with $8,000,000,000 in cash and marketable securities. Our current headcount, which incorporates the previously announced restructuring, stands at approximately 19,300. Now turning to guidance.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Our Q1 subscription revenue performance and progress across key initiatives Carl highlighted earlier positions us well for the year and we're reiterating our subscription revenue guidance of $8,800,000,000 Our outlook benefits from our diverse set of opportunities and the important role our platform plays across our customer base and partner ecosystem. While there's heightened macro uncertainty, particularly across certain markets and verticals, we haven't seen this meaningfully impact our prospects. Though it's early in the year and the environment remains fluid, we remain focused on execution and our strategic initiatives. We anticipate Q2 FY twenty twenty six subscription revenue to be approximately $2,160,000,000 growth of 13%. We continue to expect a slightly faster pace of subscription revenue growth in the second half of the year, particularly in Q4, driven in part by revenue from product deliverables associated with previously closed deals.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

We expect CRPO to increase between 1516% in Q2. This includes approximately a point of growth from the previously discussed tenant contracts. We expect a similar quarterly impact of approximately one percentage point to CRPO growth for the remainder of the year. We continue to expect FY 2026 professional services revenue of approximately $700,000,000 For Q2, we expect professional services revenue of $180,000,000 We expect FY '26 non GAAP operating margin of approximately 28.5%. This outlook accounts for Q1 outperformance along with continued investments across key growth areas including AI, our partner ecosystem and targeted international markets.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

In addition, it includes our ongoing efforts on growing efficiently. We continue to position the business to drive long term growth and margin expansion. For Q2, we expect non GAAP operating margin of 28%. We expect GAAP operating margins to be approximately points lower than our Q2 and full year FY twenty twenty six non GAAP operating margins respectively. The FY twenty twenty six non GAAP tax rate is expected to be 19%.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

We are maintaining our FY twenty six operating cash flow outlook of $2,750,000,000 and we continue to expect FY twenty six capital expenditures of approximately $250,000,000 Entering Q2, our teams remain dedicated to delivering value to our customers, driving innovation and strategically investing in our key growth areas to deliver on our medium and long term objectives. With that, I'll turn it back over to the operator to begin Q and A.

Operator

Thank you. We will now conduct a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is was is in for the question and answer session. If you'd like to remove your your question, please press 2.

Operator

Please hold while we pull, poll for questions. Our first question comes from the line of Kirk Materne with Evercore ISI. Please proceed with your question.

Kirk Materne
Senior Managing Director - Equity Research at Evercore ISI

Yes, thanks very much and congrats on the solid start to the year guys. Carl, can you just talk a little bit about the environment out there? Obviously, you guys are keeping your guidance. You mentioned you're keeping an eye on EMEA and the sled markets. International was up sort of in line with The U.

Kirk Materne
Senior Managing Director - Equity Research at Evercore ISI

S. This quarter. So I think people are going to have a question of I realize there's some mechanical reasons why revenue accelerates in the back half the year, but why do you guys what are you seeing in either your pipeline or your backlog that gives you the confidence to sort of reiterate the full year guide given what seems to be a more choppy macro versus three months ago? Thanks.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Hi, Kirk. Thanks for the question. Before I dive in and answer that, I just want to take a quick minute to thank all my workmates, our partners and customers for a really solid start to FY 2026. As you can see by our results, we're really seeing the value of the Workday platform come to life. In our new wins and expansions, we continue to accelerate AI innovation and adoption with our customers and the growth of our partner ecosystem was once again quite strong.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Specific to your question, let's just talk about the macro to start. We have continuously said that the Workday value proposition resonates whether we're in times of a headwind or a tailwind because of the strong ROI in TCO we bring our customers. Our customers are looking to continuously consolidate on top of the Workday platform. And at the same time, as we go through this AI revolution, they're investing in us because they know a path to leveraging AI is through the Workday platform. We did say there's a couple industries we're keeping our eye on, specifically SLED as well as we're keeping our eye on the international business.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Let me talk about SLED first. As you know, higher ed is always one of our strong, industry verticals. And once again, that was the case in q one. At the same time, we also know there is some headwind in that industry based on some of the grants and some of the funding they get from the federal government. So it's just something we're keeping our eye on.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

It didn't necessarily have an impact on us in Q1. And there could be some adjacent impact also on healthcare if the healthcare system is part of a bigger university. On international, as I indicated in my prepared remarks, we had a really solid quarter once again internationally. We saw solid results out of EMEA and we saw solid results out of APAC, but it's something we know that could get impacted depending on what's going on in the macro environment. So that's why we just want to give some color as to how we're thinking about the rest of the year.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

What gives us conviction? It's more of the same if you if you will, Kirk. We continue to see progress across many of our key initiatives and investment areas, whether it's AI, where we talk about 100% growth year over year growth in AI, 25% of our sales back to our customer base included in AI solution, or whether it's how we're pushing financials deeper into the market, and that includes full suite lands, which once again represented more than 30% of our new wins were full suite. And in our really key industries, we're seeing more than 50% full suite lands like health care and higher education. We continue to get benefit from our partners.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

This quarter, our partners grew their impact on our business by more than 20%. So think about that. Two years ago, if we said that comment, it would be 0%. We continue to focus on our international, operation because of the big opportunity there. And also, we're really excited about the early momentum since we've doubled down our efforts around US federal government.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

All of that comes together to help us feel confident to reiterate the guide of 08/2008 for the rest of the year.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Hey Kirk, this is Zane. I'll just add, obviously we came in ahead of our guide in Q1, so we feel really good about the starting point here for the year. I'll point out, we've also we will benefit from some FX tailwind. If you recall last quarter, talked about 20,000,000 of headwind. We've now got about $10,000,000 of tailwind as we look out for the remainder of the year.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

And again, as you pointed out, tied to product deliverables and the team are doing a great job in those areas, whether it's wellness or our DIA contract, we expect to see increased year over year subscription revenue growth improvements by the quarter heading into the fourth quarter. So we feel good about the setup here for the year, notwithstanding the fact obviously it is an uncertain macro.

Kirk Materne
Senior Managing Director - Equity Research at Evercore ISI

Okay. Thanks guys. I appreciate the answer.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Thanks, Kirk.

Operator

Thank you. Our next question comes from the line of Brad Sills with Bank of America. Please proceed with your question.

Brad Sills
Brad Sills
Analyst at Bank of America

Oh, great. Thank you so much. I wanted to ask a question on Workday Go. It sounds like an exciting opportunity here. What could this do to unlock the medium enterprise, you know, given these shorter implementation cycles?

Brad Sills
Brad Sills
Analyst at Bank of America

And is there a certain segment that you're targeting, Workday Go, more specifically within medium enterprise that we should think about?

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yes. Hi, Brad. Hope you're well. Thanks for the question. As you know, we've continuously talked about the importance of the medium enterprise or what we also describe as emerging enterprise.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And last quarter, we have doubled down our efforts, and we've now launched our Workday Go as our campaign to focus on these new markets and emerging markets for us. It brings together better pricing and packaging. It brings together more services both by us and our partners, allowing us to deploy faster. And it also brings to market all of the enterprise strength we have with the Workday platform, but taking it down market into this very big opportunity. It's something we've investing in for quite some time, both on the go to market side as we carved out a sales force to focus on it, and we're doing the same as we focus on how to make the product much more deliverable for that market segment, both in pricing, packaging, and the acceleration of deployment.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Deployments now between us and our partners can be done as little as sixty days, which is a significant change from what we've seen in the past. This is all being encompassed under the Workday Go initiative that we launched last quarter.

Brad Sills
Brad Sills
Analyst at Bank of America

Wonderful. Thanks, Karl. And one more if I may, please. Just on the macro, is there any difference in kind of tone or outlook with the Office of CFO versus HR? Are you seeing any differences there with regard to kind of your comments on the macro?

Carl Eschenbach
Carl Eschenbach
CEO at Workday

No, I don't think so, Brad. I wouldn't delineate between the two. I think this is an environment we've been dealing with. Last year, I think I called it this is the new norm. I think that played out exactly the same in Q1 as it has in the past.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

There's no doubt. Every now and again, we have to double click on things for our customers as they navigate the choppiness in the market, but I don't think there's any difference between the buying centers we're selling into.

Brad Sills
Brad Sills
Analyst at Bank of America

Wonderful. Thank you, Carl.

Operator

You. Our next question comes from the line of Mark Murphy with JPMorgan. Please proceed with your question.

Mark Murphy
Mark Murphy
MD - Software Research at JP Morgan

Yeah. Thank you so much. First off, Carl, wondering if you can comment on the, the adoption of Xtend and XtendPro. Are you seeing signs of, you know, customers building deeper customizations there? Or are you seeing any ecosystem revenue turning on from ISVs and partners?

Mark Murphy
Mark Murphy
MD - Software Research at JP Morgan

Or the kind of ability to go after adjacencies without having to do that direct product investment? Just love to hear about how you're feeling about that Xtend opportunity.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah, thanks for the question, Mark. We are absolutely really excited about what's happening around Xtend and Xtend Pro. For the last couple of years, we've been talking about opening up the aperture of the Workday platform to allow our customers and partners to innovate on top of our platform, and that is paying off. Last quarter, our Xtend Pro SKU more than doubled year over year, and we're seeing more and more both customers and partners leverage that to drive innovation and drive AI applications on the Workday platform. Where that shows up is it shows up in our Workday marketplace where we had a nice extension of our partners bringing more and more applications into it to sell back to our customers.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

So we are absolutely excited about the platform approach that we have here at Workday. We think it's very significant. And if you think about it, it's not just Xtend and Xtend Pro. It's a Workday wellness platform where we can now partner closer with our benefits partners. Or it's things like our Global Payroll Connect, where now through a number of different partners, we can integrate into the Workday platform, a global payroll platform that can service up to, you know, a 80 countries, around the world.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

So there's many ways we're thinking about how we can leverage a platform and how we can extend innovation both to our customers and partners. And at the same time, we're actually monetizing it too.

Mark Murphy
Mark Murphy
MD - Software Research at JP Morgan

That's great to hear. And then, Zane, just as a quick follow-up, you mentioned some pretty impressive new logos in HCM and I think elsewhere. Is there any approximation for growth rates in HCM versus Fins Plus or the spread between the two? Or any I'm just wondering if you see the Fins dedicated sales specialists maybe ramping the bookings in a way where structurally where you think the Fins would be outgrowing HCM the next couple of years or not?

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Yes, would just say, look, we're focused candidly on full suite as a great sales motion and one of our many strengths. Both Fins and HCM have both performed really well. In particular, this quarter we had, as you point out, a number of Fins and Fins Plus opportunities and just a great sales motion there.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah. Mark, I'll double click on the Fins. As you know, we built out a sales force over the last couple years to focus on selling fins. And we saw this quarter really good success in our fins sales motion, both in number of new units, both in new ACV growth year over year. And most importantly, to Zane's point, what we're seeing is that pull through in full suite wins, which was 30% of our new wins.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And in our bigger markets, it's greater than 50% in new sales were full suite, which include both HCM and Financial. So we're definitely seeing it pay off.

Mark Murphy
Mark Murphy
MD - Software Research at JP Morgan

Yes. Congrats on that and also the amazing margin performance.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Thanks, Mark.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Thanks, Mark.

Operator

Thank you. Our next question comes from the line of Brent Thill with Jefferies. Please proceed with your question.

Brent Thill
Brent Thill
Tech Sector Leader, Software/Internet Research at Jefferies Financial Group

Good afternoon. Zane, when you went through the reduction in force, I think you indicated that you hope to hire all those employees back. One of the questions, Regina, is given the environment we're in and some of the uncertainty, is that still the plan? You had really good margin upside. How do you think about cost control in this environment?

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Sure, Brent. I mean, as always, we believe we can continue to scale the business and we're consistently looking for efficiencies in the business. All that being said, as Carl mentioned on the last call, I believe, our intention is to grow back. We're very thoughtful in those hires and Karl mentioned a couple that of key hires that we've made over the last number of weeks and continue to focus on key growth areas in the business, in particular in AI and within our P and T organization. So we continue to focus on organic growth and continue to build out the workforce.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

So we feel good about that. All that being said, we're very prudent about where we're hiring, how we're hiring, and in the areas we're growing.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah. I'd just add, Brent, the one thing we are doing is we continue to invest in the business. We see a tremendous opportunity around AI. We're investing heavily in our product and technology organization. And we also continue to invest heavily on the go to market side so we get better quota carrying capacity and coverage around the world. So our investments aren't slowing down at all.

Brent Thill
Brent Thill
Tech Sector Leader, Software/Internet Research at Jefferies Financial Group

Okay. Just a quick follow-up, Karl. Last quarter, you mentioned a number of really impressive wins in Europe, and I know that's been an area that you're really focused on improving your efficiency. Can you give us an update on what you saw in Europe, the pipeline looks like and how you're thinking about that? Thanks.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yes, sure, Brent. So if you recall last quarter, we talked about having a really solid growth quarter in Europe. After, to be honest, most of last year having a tougher year internationally, We saw a nice rebound and we came right back at the beginning of this year with a solid quarter in Q2 I'm sorry, in Q1 here. And that was both in EMEA as well as in APAC. And we expect that to continue throughout the year.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

At the same time, I did call out, it's one of the areas we're going to keep a close eye on because we do understand there could be more of a macro headwind in those markets should things change materially as people start to think about whether they're going to invest in U. S. Centric or U. S. Headquarter technology companies.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

But right now, we're really pleased with the performance. I will tell you our competitive win rates are very strong. I always say when customers finally decide to move forward with a big project around either HR or finance or a full platform, the wins rates we have are incredibly strong. So we're really pleased with what's going on. And we're going to keep forging ahead because of the incredible opportunity we see both in EMEA and APAC and also I should say Japan as well.

Brent Thill
Brent Thill
Tech Sector Leader, Software/Internet Research at Jefferies Financial Group

Great, thanks.

Operator

Thank you. Our next question comes from the line of Michael Turrin with Wells Fargo. Please proceed with your question.

Michael Turrin
Michael Turrin
Analyst at Wells Fargo

Hey, great. Thanks very much. Appreciate you taking the question. I realize there's more focus on the CRPO metric and results there came in fairly strong for the quarter and for the Q2 guide. But the billings growth we're looking at looks maybe a touch lighter in terms of Q1.

Michael Turrin
Michael Turrin
Analyst at Wells Fargo

I realize it tends to step down seasonally. But were there any impacts from some of the different deal types you mentioned we should be mindful of? And maybe just walk us through the delta we're seeing between backlog and billings and how that could progress throughout the rest of the year.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Yes, Michael. The key there is, first off, it was in line with our expectation. And as you pointed out, we actually feel very good about CRPO and CRPO growth. As you also mentioned, billings itself does vary on a quarter to quarter basis and those growth rates will vary based on things like payment terms and invoices and things like that. If you look over the last number of quarters, many of the industries that we've been growing into are those where they either have longer deployment times or otherwise we allow more flexible payments like education and a lot of the growth areas that we've seen in the business.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

So for that reason, you tend to see a little bit of a drag as it relates to the growth in billings or unearned revenue. So we feel good about it. I mean, it's in line with what our expectations were. It's in line with our OCF guide for the full year. So comfortable with the growth that we're seeing in those industries and in those businesses.

Michael Turrin
Michael Turrin
Analyst at Wells Fargo

And just as a follow-up, if I may. Zane, you mentioned there's a new buyback for an additional $1,000,000,000 Can you just walk through how you're thinking about capital allocation and a more fluid backdrop? It sounds to us like you're seeing good success with the hired score recruiting agent capabilities. So just how you're thinking about use of capital in the current environment?

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Sure. First and foremost is organic growth in the investments that Carl and I have been talking about for a number of years now into the business. So first and foremost, we're focused on that. We remain very inquisitive and I think have been quite successful in a number of the strategic inorganic growth opportunities that we've had. All that being said, we keep a high bar to that and we consider that part of our broader strategy, but something that we're obviously closely following and keep an eye on.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

And then in addition to that, we're always looking at dilution and returning capital to shareholders through buybacks. So that's how we think about it in that order. I'm pleased to obviously have the opportunity to add to the buyback amount. As you know, we've got just over $500,000,000 left in prior buyback and we thought the timing was good to add to that this quarter.

Operator

Thank you. Our next question comes from the line of Brad Zelnick with Deutsche Bank. Please proceed with your question.

Brad Zelnick
Brad Zelnick
Analyst at Deutsche Bank

Great. Thank you so much for taking the question. With 25% of customer expansions involving AI and with more products coming down the pipe, what level can that number maybe get to? And what are you hearing from customers about their agentic AI plans and how Workday fits into that? Thanks.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah, sure, Brad. Yeah, we're pleased with our ability to sell the existing AI solutions back into our customer base. The last three quarters, it's varied from 25% to 30% of our sales back to base included in AI SKUs. So our customers clearly are seeing the value that we're bringing them. And then as you stated, just this week, we announced seven new agents that we'll be bringing to market over the next three to six months as well.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And what we're hearing from customers is, hey, we see Workday as an incredible platform that has a clean set of data, the context behind the data, and we also are in the middle of the workflow of everything they do in Workday. So they're saying to us, we see that value. We know we're investment in the future of our AI strategy. And we're pretty excited about the future of AI, both in our agent strategy as well as our agent system of record to deliver AI to our customers. And they're betting on us with their wallets.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

As you can see by our growth on a year over year basis, it was up 100% and we continue to have the opportunity to sell back into our customer base.

Brad Zelnick
Brad Zelnick
Analyst at Deutsche Bank

That's very helpful. And just a quick point of clarification, Zane, if I may, because I've gotten this question from a couple of folks. The half a point of contribution to CRPO from services and implementation that you mentioned, people are asking if that was already contemplated in the guide that you had given us, and if that was in Q4. Any further clarification I think would be helpful. Thank you.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Sure. No, it's a good call out. Again, these are the tenants, so they have not been included and weren't included in the forecast and they'll be included prospectively through the course of FY 2026. As I mentioned, it was about a half point in the first quarter and about a point for the second quarter. We'd expect it to continue on at that run rate beyond the second quarter for the remainder of the year. These are short duration contracts.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

We're actually including it in part because it's going to become part of the sales motion. We believe that it can grow with the business and we also would expect that duration to increase as the sales teams have opportunity to focus on it as well.

Brad Zelnick
Brad Zelnick
Analyst at Deutsche Bank

Makes perfect sense. Thanks again.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Thank you.

Operator

Thank you. Our next question comes from the line of Carl Keirstead with UBS. Please proceed with your question.

Karl Keirstead
Karl Keirstead
Managing Director - Software Equity Research at UBS Group

Okay, great. I'll take it back to AI, Karl and Zane. Congrats on the ACV performance around AI products. I just wanted to ask how you're advising investors to think about the timeframe when you'll see real monetization of these AI products, when it can be needle moving? Is it later this year? Are you pointing people to next year? Some thoughts there would be helpful. Thanks.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yes. Thanks for the question, Karl. Listen, I think we're already seeing strong adoption of our AI solutions by our customers. The growth is up 100% year over year. Our customers and our ability to sell back into our customer base is largely driven by AI because they see the value of the agents we have out there today, whether it's a recruiting agent, whether it's talent optimization, whether it's leveraging ExtendPro for them to build AI solutions on top of the Workday platform.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And just last quarter, for the first time, we fully integrated Eversource into Workday and we saw significant growth in that platform last quarter of more than 100% year over year. So we think it's already moving the needle for us and we're really pleased with the traction we have and the value our customers are seeing from our AI solutions. And it's only going to get stronger as we bring to life our agent system of record and the additional seven agents that we announced earlier this week become readily available in the second half of the year.

Karl Keirstead
Karl Keirstead
Managing Director - Software Equity Research at UBS Group

Okay, thanks. And then maybe, for Zane, if you don't mind, I can go back to the margins. Obviously, 30% pretty outstanding. You're already at the fiscal twenty twenty seven target. So at first blush, it's easy to conclude that maybe that, out year target has an upward bias, but maybe you could talk through the how you and Carl are thinking about that growth margin trade off in the next two years and your desire to let more of that revenue upside flow to the bottom line? Thank you.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Yes, sure, Karl. I'd say first off, it wasn't just a one point isolated point out there, but I appreciate the call out on Q1. We continue to do a number of things to drive efficiencies in the business. All that being said, as we've highlighted earlier, part of the first quarter success was around those investments that we're making in the business. And we've outlined the guide for 28.5%.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

So we have obviously thought about what that looks like through the course of the year as we continue to invest. We're well on track and on our way to the 30% that we've called out for our upcoming fiscal year. I don't want to get ahead of ourselves as far as our ability to achieve that because we see tremendous returns on investment in the business and are obviously working with an uncertain macro. All that being said, we remain focused on growth and margin expansion and expect to grow that beyond the 30% in future fiscal years as well.

Karl Keirstead
Karl Keirstead
Managing Director - Software Equity Research at UBS Group

Okay. Thank you.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Thank you.

Operator

Thank you. Our next question comes from the line of Rishi Jaluria with RBC. Please proceed with your question.

Rishi Jaluria
Rishi Jaluria
Analyst at RBC Capital Markets

Oh, wonderful. Thanks so much for taking my questions, and nice to see kind of continued resilience in the business. I hate to keep sticking to the macro, but it's obviously an important inbound that we keep getting. So maybe two macro focus questions. Number one, just to be clear, if we think about trends you saw within the quarter, would you characterize anything different you saw in the month of April, especially because that was post Liberation Day and the institution of tariffs?

Rishi Jaluria
Rishi Jaluria
Analyst at RBC Capital Markets

Just anything to call out there and and and maybe what you've seen so far this month. And then just another quick follow-up on the macro.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah. Thanks for the question, Rishi. I I tried to, you know, capture all of this in my opening comments and then the earlier question. It didn't have any material impact on the quarter. As you can see, we had really solid results and a great start to the year.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And I don't think much changed as we exited the quarter or here early in this quarter. But as I said, we are keeping an eye on certain industries where we do have a large footprint and we have a lot of momentum. That's around state local government in higher ed as well as we're keeping an eye on the international market to see if there's any blowback from some of the things we're doing, you know, at the macro level here in The US. But I wouldn't say any big change at this time. But as we always say, no one's immune to the potential headwinds that we're facing.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

We're keeping our eye on them. But let's go back to the value proposition we have. It's extremely strong. People see the ROI in Workday. They see us as a consolidation platform, and they say see us as a safe bet for their AI strategy going forward.

Rishi Jaluria
Rishi Jaluria
Analyst at RBC Capital Markets

Okay. No. Thanks. That's that's really helpful. Maybe just to continue on that line of thinking, you know, as, you know, an uncertain macro means customers are gonna be a little bit more uncertain.

Rishi Jaluria
Rishi Jaluria
Analyst at RBC Capital Markets

You do have a pretty distinct and clear ROI story that you can tell, and especially now leveraging a lot of the agent AI that you're building in, there's an opportunity to to drive real cost savings and efficiency gains. Maybe how should we be thinking about your, ability or or or how you are you thinking about adapting the go to market, adapting your, messaging kind of around those value propositions and maybe leaning into that more just given, what we're seeing out there? Thank you.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah. Richie, I'd say, you know, we continue to drive a strong narrative and a strong value proposition into our customers, both existing and net new around an ROI and a total cost of ownership business benefit in the Workday platform. When you do have more headwinds, more people wanna consolidate on a platform in a platform they trust. They do it with Workday. They also wanna make sure that they're betting on the future of AI and they're betting on that future with Workday.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

So everywhere we look, in every conversation with our customers, the ROI and total cost of ownership narrative comes up, and we have one of the strongest in the industry. And I think that shows through in our results here in q one and shows the start to the year. And I think that narrative will play out the rest of the year as well.

Rishi Jaluria
Rishi Jaluria
Analyst at RBC Capital Markets

Very helpful. Thank you.

Operator

Thank you. Our next question comes from the line of Alex Zukin with Wolfe Research. Please proceed with your question.

Alex Zukin
Analyst at Wolfe Research LLC

Hey, guys. Thanks for taking the question. I guess maybe just, with respect to some of the AI and AgenTek launches, Carla, you talked about already seeing, some tailwinds in terms of adoption in your customer base. Maybe where are you guys most enthusiastic on that front? Where do you expect that to start to drive maybe, maybe not obviously the next two quarters, but over the next twelve months, like where do you maybe see the potential for materiality for growth acceleration?

Alex Zukin
Analyst at Wolfe Research LLC

And do you think that it will be kind of more adopted, maybe down market or up market in terms of your customer base?

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah. Thanks for the question, Alex. I'm actually going to bring Guerra, our new president in product and technology, into the mix here and have him talk about the excitement he has around our AI strategy, and then I'll talk about the growth vectors.

Gerrit Kazmaier
Gerrit Kazmaier
President - Product & Technology at Workday

Yeah. Sounds great. So, you know, we really I am really excited. We are really excited because we are approaching AI in a unique way. You know, we are not just, you know, driving automation over existing APIs, but really going to the core of the business process and innovating it at the core. We talked about the Saabia doing this in the recruiting space, which applies to small and large customers with our recruiting agent. Customers get a net 54% increase in recruiter capacity out of that, no matter the business size.

Gerrit Kazmaier
Gerrit Kazmaier
President - Product & Technology at Workday

We talked about our contract intelligence agent, which basically speeds up the work of any legal or document driven accounting work. We have customers like NetApp, who analyzed more than 90,000 contracts this way and solved thousands of hours in outside legal spend. And we honestly don't see any limited applicability our price broadly, and we introduced now with our 12 agents every key leverage point in the business process from hire to retire, as well as in procure to pay, and order to cash. So we are intentionally covering the full value life cycle and bring it broadly to market.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Thanks, Garrett. And as far as growth, we see it across all of our, you know, market segments and industries. I don't think it's highly differentiated in one versus the other. We're seeing adoption across all of the segments of our AI solutions, and we expect that to continue as we bring more and more agents and our agent system of record to life over the next six to twelve months.

Alex Zukin
Analyst at Wolfe Research LLC

Excellent. And maybe just as a follow-up, Zane, I guess from a capital allocation perspective, how are you looking or thinking about increasingly tuck ins or strategic opportunities in the context of accelerating any of these AI or agentic solutions as they come up increasingly?

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Yeah, Alex, I mean, remain highly inquisitive. Garrett and team are always looking at opportunities to accelerate the technology to bring in additional talent. And of course, I'm always looking for more returns. So I think it complements well. We remain very active in complementing the terrific team we have here at Workday with tuck ins and other potential acquisitions.

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

So nothing changed on the philosophy there. I think we've got a good track record and we'll continue to keep a high bar but look for some great opportunities.

Alex Zukin
Analyst at Wolfe Research LLC

Excellent. Thank you, guys.

Operator

Thank you. And we have time for two more questions. Our next question comes from the line of Derrick Wood with TD Cowen. Please proceed with your question.

Derrick Wood
Managing Director at TD Cowen

Great, thanks. Carl, I know that U. S. Federal business is still small, but you have been making bigger investments into this vertical over the last year. In light of Doge, you just give us a sense of how the opportunities are shaping up?

Derrick Wood
Managing Director at TD Cowen

And is this something that may take a little longer to get off the ground? Or are there perhaps some new transformation opportunities opening up? Just curious how you see the U. S. Fed opportunity trending both near and longer term.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yes. Thanks, Derek. You're right. Over the last couple of years, we have leaned much more aggressively into the federal market. We hired a new leader last year, and I think Lynn is having a tremendous impact on our go to market initiatives and driving our product and technology teams to deliver a highly secure platform for the federal government.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

I will tell you we're very pleased with the level of conversations we're having and the depth of conversations we're having across all civilian agencies, DOD, and the intelligence community. They absolutely see the value of Workday to help them modernize an antiquated infrastructure that sits on premises today. And we think that represents a really huge opportunity for us going forward. And we should remember, you know, GE does not mean government elimination. It means government efficiencies.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

And in our conversations with them, they're saying they're willing to invest to drive efficiencies in the federal business and create a new employee experience for our US Federal Employees.

Derrick Wood
Managing Director at TD Cowen

Great. Real quick for Jane, is the restructuring complete and are there any other meaningful charges to be expected beyond Q1?

Zane Rowe
Zane Rowe
Chief Financial Officer at Workday

Yes and no. So, complete, no additional charges beyond Q1.

Derrick Wood
Managing Director at TD Cowen

Great. Thank you.

Operator

Thank you. And our last question comes from Scott Berg with Needham and Company. Please proceed with your question.

Scott Berg
Senior Analyst at Needham & Company

Hi, everyone. Thanks for taking my questions. I guess just one for me. With the release of agents and more agents on the platform, are these technologies today guess how are these technologies impacting your sales cycles? One hand can see them slowing sales cycles down because it's something new to evaluate, trying to understand how it fits into a customer's business process.

Scott Berg
Senior Analyst at Needham & Company

But on the other hand, it could speed up a sales process with the company's ability to get to the final efficiency output, more quickly. But how are you seeing these kind of impact those sales cycles today?

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Yeah. Let let's start with selling back to our customer base. We actually see it accelerating our sales cycle. We now have the ability, we've talked in the past about creating and closing opportunities within the same quarter or within a ninety day window. We're seeing that happen in large part because of the agents we have available and the value customers see in them.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

So it actually accelerates our ability to sell back into our customer base. Our net new opportunities, I don't think it's elongating at all our sales cycles. And again, I just want to reiterate, our customers tell us they're betting on their AI strategy with Workday because they understand the value of our data, the context of the data, and the fact that, you know, the workflow is built directly into the Workday platform. AI is built in. It's not bolted on Workday, and they're all leaning into us for the future of their AI strategy.

Operator

Thank you. We have reached the end of the question and answer session. Therefore, we thank you for your participation. I'll now turn it over to Mr. Eischenbach for final comments.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Thank you, operator. And again, thank you all for joining the call today. I'm pleased with our start to FY 2026 as we delivered another solid quarter. The diversity of our business continues to be a powerful asset, driving balanced performance across new and existing customers, industries, and geographies. And our Illuminate strategy is strongly resonating as more customers recognize that investing in a Workday platform is a strategic investment in their AI future.

Carl Eschenbach
Carl Eschenbach
CEO at Workday

Built on one of the largest and cleanest HR and financial data sets in our industry. With that, I'll turn the call back over to the operator to close out.

Operator

Thank you. And ladies and gentlemen, this does conclude today's conference. You may disconnect your lines at this time. We thank you for your participation. Have a great day.

Executives
    • Justin Furby
      Justin Furby
      Vice President of IR
    • Zane Rowe
      Zane Rowe
      Chief Financial Officer
    • Gerrit Kazmaier
      Gerrit Kazmaier
      President - Product & Technology
Analysts