Alarum Technologies Q1 2025 Earnings Report

Alarum Technologies EPS Results

• Actual EPS: $0.01
• Consensus EPS: $0.01
• Beat/Miss: Met Expectations
• One Year Ago EPS: N/A

Alarum Technologies Revenue Results

• Actual Revenue: $7.13 million
• Expected Revenue: $7.31 million
• Beat/Miss: Missed by -$184.00 thousand
• YoY Revenue Growth: N/A

Alarum Technologies Announcement Details

• Quarter: Q1 2025
• Date: 5/29/2025
• Time: Before Market Opens
• Conference Call Date: Thursday, May 29, 2025
• Conference Call Time: 8:30AM ET

Alarum Technologies (NASDAQ:ALAR) provides internet access and web data collection solutions in North, South, and Central America, Europe, Southeast Asia, the Middle East, and Africa. The company operates through two segments, Enterprise Internet Access Solutions and Consumer Internet Access Solutions. The company offers security blanket against ransomware, viruses, phishing, and other online threats, as well as secured and encrypted connection, masking the customers online activity and keeping them safe from hackers. It also provides privacy solutions and services, a software solution that uses an encryption protocol which is defined upon the process being used to generate a secured encrypted path and keep the users' data private and safe; and web data collection solution allows organizations to collect vast amounts of web and internet data by simultaneously connecting to the Internet from different IP addresses. In addition, the company offers static residential proxy network, rotating residential proxy network, data center proxy network, premium dedicated static residential proxies, mobile proxies, SERP data collection service, and social data collection service, as well as advertising services to enterprise customers. The company offers its products through resellers and internet service providers. It serves advertising and media companies, financial organizations, cyber security companies, industrial and commercial companies, online companies, education institutions, and AI recruitment market and other sectors. The company was formerly known as Safe-T Group Ltd. and changed its name to Alarum Technologies Ltd. in January 2023. Alarum Technologies Ltd. was founded in 2013 and is headquartered in Tel Aviv, Israel.

Alarum Technologies Q1 2025 Earnings Call Transcript

Key Takeaways

• Q1 2025 Results: Revenue of $7.1 million met guidance and adjusted EBITDA of $1.3 million beat the high end of estimates.
• Investments reducing margins: Strategic reinvestment into scaling operations drove a decline in non-IFRS gross margin to 69.4% from 80.4% and increased operating expenses by $0.5 million year-over-year.
• Q2 2025 Guidance: Revenue is expected to grow to $7.9 million ±3%, while adjusted EBITDA is projected at $0.5–$0.8 million, indicating continued margin pressure.
• AI-driven demand surge: Expanded collaborations with major tech giants, a leading Asian marketplace, and a global electronics brand underscore growing adoption of its data collection and unblocking offerings.
• Robust balance sheet: Cash, equivalents, and long-term investments rose 60% to $24 million, and shareholders’ equity increased to a record $27.6 million.

Presentation

[Operator]

Good day, ladies and gentlemen. Thank you for standing by. Welcome to the Alarm Technologies First Quarter twenty twenty five Corporate Update Conference Call. During today's presentation, all parties will be in a listen only mode. Following management's presentation, the conference will be open for questions.

[Operator]

If you have a question, please press star followed by the number one on your touch tone phone. If you would like to withdraw your question, please press the star followed by the number 2. If you're using a speaker, please lift the handset before making your selections. This conference call is being recorded today, 05/29/2025. Before we get started, I will read a forward looking statements disclaimer.

[Operator]

This conference call may contain, in addition to historical information, forward looking statements within the meaning of the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995 and other federal securities laws. Forward looking statements include statements about plans, objectives, goals, strategies, future events of performance and underlying assumptions, and other statements that are different than historical facts. For example, when we discuss our February guidance, our future strategy and longer term vision, our potential for continued sustainable future growth, the potential of long term collaborations, future opportunities, and success, we are using forward looking statements. These forward looking statements are based on current management expectations and are subject to risks and uncertainties that may result in expectations not being realized and may cause actual outcomes to differ materially from expectations reflected in these forward looking statements. Potential risks and uncertainties, including those discussed under the heading Risk Factors in Alarm's Annual Report on Form 20 F filed with the Securities and Exchange Commission, SEC, on 03/20/2025, and any subsequent filings with the SEC.

[Operator]

All such forward looking statements, whether written or oral, made on behalf of the company are expressly qualified by these cautionary statements, and such forward looking statements are subject to risks and uncertainties, and we caution you to not play undue reliance on these. On the call, the company will also present non IFRS key business metrics. The non IFRS key business metrics the company uses are EBITDA and adjusted EBITDA, non IFRS gross margin and non IFRS net profit or loss, and non IFRS basic earnings or loss per share or ADS. The exact definitions and reconciliations of these non IFRS key business metrics are described in the company's first quarter twenty twenty five financial results press release, which is available on the investor lobby of our website, alarm.i0/investor/lobby. I'll now turn the call over to Sikhar Daniel, Alarm Technologies' chief executive officer. Mister Daniel, the floor is yours.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Thank you very much, operator. Hi, everyone, and welcome to Alarm Technologies Q1 twenty twenty five results conference call. I'm joined today by Shay Avnit, our Chief Financial Officer. I will kick off today's call by reviewing our recent achievements, the main market trends we see shaping the data collection space, and how our strategic vision and outlook are coming to life. Shay will then walk through the detailed financials and provide our Q2 twenty twenty five guidance.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

I will come back with a summary before we will open the call for the Q and A session. To highlight the top and bottom line results, first quarter twenty twenty five revenue came in as guided at $7,100,000 net profit was $400,000 and adjusted EBITDA exceeded the high end of guidance at $1,300,000 The beginning of twenty twenty five marks a turning point, one that we anticipated and prepared for. As the AI evolution is reshaping every industry at an unmatched rate, alarms data collection offering is increasingly becoming a key enabler, a backbone, helping to power the global AI boom. The need for reliable, scalable, and the most accurate data is rising steeply. Models must be trained, retrained, and fine tuned daily.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

And to do that, they need infrastructure like ours. We intend to grasp this momentum and opportunity. At the same time, it's important to acknowledge that the market we are operating in is still taking shape, and at this point, continues to be highly dynamic and unpredictable. Volatility may remain high, and we are planning accordingly. With focused execution, a forward thinking innovative approach, and growing interest from AI driven customers, our goal is not just to participate in their evolution, but to power lead and accelerate it.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

I would like to share that both major tech giants and emerging startups are turning us to help them overcome the growing barriers to data access, from compliance to geographical distribution and traffic unblocking. In fact, the momentum we have identified early on has carried into the beginning of 2025. Our offerings from our flagship data collector and website unblocker to our robust proxy network are quickly becoming foundational to how companies collect public web data. As AI use cases expand, so does the demand for fast, reliable, and high quality data in a scale. As we are seeing this shift starting to play out with the more top tier global companies, new logos are turning up to support their training and real world data collection needs.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Considering the tremendous opportunity we see ahead of us, we made a strategic decision to increase our investment by leveraging our profitable operation and reinvesting earnings back into the company. We are building the operation foundation to meet this unique moment. While investing in scale, we stay focused on efficiency, profitability, and disciplined execution being backed by strong balance sheet for sustained growth. We are moving forward and expanding our network and establishing infrastructure to serve the growing demand stemming from AI related projects. We are also growing our high quality talent pool and developing a comprehensive suite of data collection products designed for the AI era.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

As we are seeing strong momentum, not just in volume, but in the depth and scale of customer engagements, we are accelerating the development of new products and capabilities for large scale customer projects. We believe that first mover advantage in this space will create significant long term value. That said, we remain sharply focused on operational excellence. While gross margins are currently lower due to our ongoing investments in scale and capability, we are actively optimizing our network infrastructure and product delivery with a clear roadmap to drive efficiency and maintain high margins and long term profitability. One of the most important milestones we recently achieved is that several large scale AI and e commerce platforms, including one of the world's largest online marketplace in Asia and a leading global consumer electronics brand, as well as a fast growing European AI analytics company have expanded their collaboration with us over the past quarter.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

These collaborations cover use cases such as large scale data labeling and model fine tuning with fresh public data. I would like to highlight that we will continue to expand our infrastructure to support these growing opportunities. To sum up, before I turn the call over to Shay to review our financial performance and Q2 twenty twenty five guidance, allowing this integral building the backbone of modern data collection for AI applications. We see the element. We feel the urgency.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

And we are executing on our long term vision, one that just now is starting to bear real fruits. We kicked off 2025 with growing demand. We are very proud of the business we have built and even more excited about what's ahead. Now, I am handing it over to you now, to you Shai. Please.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

Thank you, Shahab, and hello everyone. I will start by reviewing our key financial results for the first quarter of twenty twenty five, comparing them to the same period last year unless otherwise stated. Following that, I will provide you guidance for the second quarter of twenty twenty five. These definitions and reconciliations of our non IFRS key business metrics can be found in our Q1 twenty twenty five financial results press release. And one final note before we begin, the figures I will be discussing are rounded for clarity and ease of reference.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

Turning now to our financial performance. In line with our guidance, revenues in the first quarter of twenty twenty five reached $7,100,000 of which $7,000,000 was attributed to data collection. This compared to $8,400,000 in the first quarter of twenty twenty four, of which $8,100,000 was from data collection. We made a strategic decision to reinvest earnings into scaling operations, expanding infrastructure, and strengthening our IP network to meet customer stability, responsiveness, and speed expectations, thereby positioning Arloom to capture long term value and meet the demand from AI driven customers. During this phase of transition, we are dedicated to managing our operations efficiently while ensuring we progress toward our long term goals.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

As a result of this move, our non IFRS gross margin for the first quarter of twenty twenty five reached 69.4% compared to 80.4% in the first quarter of twenty twenty four. Operating expenses in the first quarter of twenty twenty five were $4,500,000 compared to $4,000,000 in the first quarter of twenty twenty four. The change was driven mainly by the increase in employee salary related costs, primarily as we diligently grew the team to accelerate product development, laying the foundation towards the new AI era. In the first quarter of twenty twenty five, we recorded a financial income of $200,000 compared to an expense of $800,000 in the same period last year. The shift to financial income was mainly driven by the fair value decrease of warrants issued in 2019 and 2020.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

Most of those warrants will expire during 2025. Bottom line, non IFRS net profit was $1,100,000 for the first quarter of twenty twenty five compared to a net profit of $2,800,000 in the first quarter of twenty twenty four. Adjusted EBITDA in the first quarter of twenty twenty five topped out guidance, reaching $1,300,000 compared to $3,200,000 in the first quarter of twenty twenty four. Our current share count is 70,000,000 ordinary shares, or 7,000,000 ADSs. On a fully diluted basis, the count is 79,300,000.0 ordinary shares, or 7,900,000.0 ADSs.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

The first quarter of twenty twenty five basic earnings per share were $0.16 per ADS on a non IFRS basis compared to $0.45 in the first quarter of twenty twenty four. As of 03/31/2025, the company's shareholders' equity increased substantially to a record of $27,600,000 up from $17,100,000 on 03/31/2024. The company's cash, cash equivalents, and long term investments balance, including crude interest, at the March 2025 were $24,000,000 up nearly 60% from $15,100,000 on 03/31/2024. Allowing a solid cash balance ensures we can invest strategically while maintaining a focus on sustainable value creation. Let's move on to our outlook for the second quarter twenty twenty five.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

Our guidance considers favorable market movements we have seen recently, along with our continued focus on execution. We anticipate that in the second quarter of twenty twenty five, revenue will range at $7,900,000 plusminus 3%. The second quarter of twenty twenty five adjusted EBITDA is expected to range from $500,000 to $800,000 We started 2025 with strong momentum, a solid balance sheet, and growing market interest. In this unique period, with some uncertainty as the market continues to reshape, the early impact of our vision, investments, and pipeline visibility support the confident guidance we are providing today. We remain focused on our commitment to generating long term sustainable value for our stakeholders.

[Shai Avnit, Chief Financial Officer at Alarum Technologies]

With that, I will hand the call back over to Shahar.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Thanks, Shaul.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

To summarize, 2025 began with major shifts in the AI landscape. We are closely tracking these trends, are driving increased demand for data and advanced solutions. Data is the engine behind it all, and this is precisely why we fully committed to investing and pushing forward to capitalize on the momentum. We aim to create impact and long term strategic advantages by strengthening and expanding our product portfolio, investing in innovation, growing our customer base, and deepening collaborations with some of the world's largest and most influential companies. 2025 has begun with growing demand and increasing recognition of allowing for empowering the AI data infrastructure.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

We are seeing strong momentum, deepening relationships with top tier companies, and are expanding our operational capacity to meet this moment. While we continue to invest in scale, we remain committed to efficiency, long term profitability, and disciplined execution, all supported by a strong balance sheet that positions us well for sustained growth. We are proud of what we've built and even more excited about what lies ahead. With that, we'll now open the call for the Q and A session. Operator, please.

[Operator]

Thank you. The floor is now open for questions. Questions. Our first question today is coming from Brian Kinstlinger of Alliance Global Partners. Please go ahead.

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

Hi, good morning. Thanks for taking my questions. I'm curious, the second quarter revenue guidance suggest a more meaningful sequential pickup from usage from your customer base after what we saw was about three quarters of slower flat line demand trends. Is the stronger second quarter revenue guidance the result of one or two customers? Or is it a more broad based pickup in demand?

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Hi, Brian. So Sure. Basically, more or less, same diversity, meaning it's not coming from one, antipodal customer or bigger than the the than our current big customers. It's just growing. It's new customers.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

It's current customers that are upselling and, usual business, not something unique.

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

Got it. Is, I guess my follow-up is we've discussed and you've been clear about the challenges that are becoming more difficult to scrape data. Is is the increased guidance scraping from data, or is it more, the unblocker product? And then I guess follow-up to that is can you speak to the competitive landscape of website unblocking?

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Okay. So basically, first of all, let's start from this. The demand and the revenues that have been generated in the last period, and looking ahead from the new products, which are the data collectors and the unblocker, are growing. So growing, one second here. Okay, so they are growing and even growing dramatically from two quarters ago.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

The increase in revenues is coming from both, although the ratio is still much stronger, much higher. So for the proxy, so according to this ratio, also the ratio of the growth is coming, most of it, from the data collection, meaning from the IP proxy network, and this infrastructure. But we see a demand that is growing for our data collectors and the unblocker. Now for your second your second question, sorry, about, the unblocker competitive landscape. Yep.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

So I think, I think that the more or less it's the same competitive landscape. As I said a few times in the past, this is, let's say, is almost technology product, a lot of technology inside. We build it with a dedicated team that came, you know, from the special unit of the from the Israeli army. And we see from one side, as the trend of the data is coming into our life, of course, it makes the life of those that want to collect data more challenging, because websites are trying to block more and more this traffic. So the demand for unblocking for scrapers that knows how to bypass this technology of the website is growing.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

From the other side, it's a product that needs to be maintained and revised on a permanent basis. Because, know, at the end of the day, it's like a cat and a mouse game that is playing on a daily basis. It can be on a weekly, sometimes on a daily basis. We don't have the accurate data about feature versus feature with our competitors, but I can tell you that the feedback that we are getting from our customers, especially one of them that is the biggest customer at this point of time for this broker, which is a Fortune 200 company, is that we have, if not the best, but one of the best products in the market. And that's why this customer is growing, absolutely, and, very satisfied for this point of time.

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

Sorry. Let me just make sure I understand ask a follow-up on that piece. There are companies, several companies that are doing web scraping that also have unblocking products, or there's only a couple? I just didn't understand.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Yeah. Of course. Of course. Our competitors, some of them, has also done floor unblocker products. Yeah. Yeah. Absolutely.

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

Yep. Okay. Is there a clear leader in the market in terms of revenue?

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Might be. Am I in the in the market of the unblocker or or or generally?

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

In blocker. Yeah. In blocker.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

I don't have formal and accurate data, so I don't want to miss it.

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

Okay. My last question is you've got the second quarter that's stronger revenue than the first quarter, but lower adjusted EBITDA. Does that reflect further investments compared to the first quarter that drive pressure on the gross margin? Maybe if not, you can speak to the any more investments or incremental driving down EBITDA for 2Q compared to 1Q.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

So as I mentioned, now in my part in the call, so we took a strategic decision a few months ago, as we started to see the boom. Meaning, the demand by the way, it's unbelievable growing demand. And the fact that it's maybe once in a lifetime opportunity for a company to be part of a revolution, and to be maybe a major part, because if you will now generate your leadership and become a significant player, it might stay for years as another revolution in the past. So we are investing and growing our network, sometimes even, not without proportion to the revenues, but much more than current revenues, in order to be ready for each and every big or medium it can be. But especially for these giants, they want to come in now and start to scale up with you.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

We don't want to be on point that we are losing one or two or maybe more customers, because we saved some few dollars in the bank. So we are profitable for many quarters. Our balance sheet is strong enough as we think that for the best of the company and for the best of our investors that are expected from us to invest our money in the company in order to build the future, because there is a promising future for this industry. And that's why you can see the projection for the EBITDA for this quarter, meaning the second quarter, and maybe others in the future. But from the other side, I can tell you that if we would take a decision, or we took a decision, that now profitability is the main thing for allowance, so this EBITDA can change even significantly with a decision.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

But it's not the place now that we want to be. It's not only the COGS. We hire talents. We invest in our employees, in trainings, in AI trainings, in meeting our customers' growth, meaning we are growing, and we take the company a few levels up.

[Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners]

Great. Thank you.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Thank you very much, Juan.

[Operator]

Thank you. The next question is coming from Kingsley Crane of Canaccord Genuity. Please go ahead.

[Kingsley Crane, Director, Senior Analyst at Canaccord Genuity Group]

Hi. Thanks. Just a couple from my side. So I believe last quarter, you were talking about you were in active discussions with a handful of larger customers that were looking at some AI model training trial projects. Just curious how those conversations progressed in q one, and maybe that's related to your plans to to try to increase capacity for some of these larger customers. Thanks.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Hi. Thank you. So, yes, I mentioned it, and I will say it now again. Yes. This it's not it's not just discussions.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Some of them are current customers, but not just customers. There are customers that are growing and upselling over this quarter, last quarter. So these discussions converted for customers, and even for partnerships, which is more strategic than just being a customer, but a partner that together we will sell data maybe to other companies, or we will embed ourselves in the infrastructure of these customers in order to be their only or major data enabler that allowed them to collect data in scale, and basically to provide insights and AI outcomes for their customers. So for your second question, so not just for this, because we have many other customers, but the answer is absolutely yes. We are investing in our infrastructure, in our network, and in bringing more and more employees and talents in order to support the requirements.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

These customers, they have their own requirements, they expect to get a level of service, a level of professionalism, and we want to fulfill all the requirements because we believe it's a major milestone for our future. So, yes, this is one of the major reasons why we are investing more.

[Kingsley Crane, Director, Senior Analyst at Canaccord Genuity Group]

That makes perfect sense. And so specifically on the the network and the infrastructure, I mean, where do you think you are in terms of capacity today versus where do you wanna go? I mean, is this you know, it could be a quarter by quarter conversation, or is this something where you think you need to double, triple over, you know, a couple of years? Just kinda curious your thoughts on that part.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Sorry. The line was broken for one second. So just I will repeat to to make sure I understand your question. So you are asking from the aspect of in the investment our investment in the network. So what was the question again? Can you repeat?

[Kingsley Crane, Director, Senior Analyst at Canaccord Genuity Group]

Yes. So specifically on the network, just thinking about the pace and then the total scope of the investments that you're aiming to make. Is this something where, you know, this is something like you'd like to double or triple in a couple of years, or you just know that you'd like to add capacity now and you were taking it on a quarter by quarter basis?

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Ah, okay. So so, you know, we are investing in our network based on two main factors. One is the current demand, our current customer base, the amount of traffic, and the needs in order to meet these traffic requirements. And the second is the projection. Meaning, how do we see the market in one or two points?

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

It's a projection at the end of the day. Maybe it will not come to reality, we have analysts that are trying to project all the time the trends in market. So based on these two factors, we take a decision quarter by quarter. It's not quarter, it's day by day. If we want, for example, to increase our investment in more geographical coverage, more servers, more endpoints, etcetera.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

So we don't have a, we cannot have this market now, it's a market that in these days is defining self, and we are together in this market. So we don't have even, I think, we don't have even the, or nobody has accurate data to project where we we've been one or two years from now. So we are doing it day by day and and ongoing process.

[Kingsley Crane, Director, Senior Analyst at Canaccord Genuity Group]

That makes sense. That's helpful. And so just on the other side of it, in terms of investing in the people and the processes, just just would be nice to hear a little bit more about what types of roles, what geographies you're hiring in, and then how you're thinking about the talent market. I mean, definitely, with some of the AI capabilities, there are only a handful of people in the world that are able to that are that are well versed in at this time.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Okay. So for this point of time, most no. I'm saying I will not say 100%, but more than 95% of our operation, basically our employees, are in Israel, in our headquarter. Now, in these days, if you would ask me, say, one quarter ago, said 9% to 8%. Why?

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Because now we are trying to scale and to support the team to be in some different locations in the world. Today, we are still in a place that we can support our customers, our operations, and even the big customers. We can support them in an online mode, and, you know, to much more flights. Yes, to visit them from time to time, to stay ahead, maybe in shifts. Because our professional services guys, the architect solutions, these guys that are basically supporting the customer in the proof of concept stage.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

And then after this, when he becomes a customer, support him on a daily basis, trying to meet his requirements, and of course trying to offer him more solutions, to maintain his retention, and of course try to increase his usage in our system, and to upsell. So a major part of the, let's say the vertical of the employees that we are hiring now is this professional services, presales, solution architect, the know how to support. It's a combination between business and technical knowledge that support customers on-site. And of course, R and D. R and D is the bread and butter.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

We have many, many, we have a very rich roadmap with so many features and capabilities and products that we know that there is a demand, that there are customers that are waiting for these items from our side. So it's a combination between this vertical of professional services and architects to R and D to develop products and innovative products.

[Kingsley Crane, Director, Senior Analyst at Canaccord Genuity Group]

Perfect. That's, really helpful context. Exciting to hear about all the, the progress. That's it for me. Thanks.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Thank you very much. Appreciate your time.

[Operator]

Thank you. At this time, I would like to turn the floor back over to mister Daniel for closing comments.

[Shachar Daniel, Co-Founder, CEO & Director at Alarum Technologies]

Okay. So thank you very much, operating operator. Sorry. Thank you all for your time today. We look forward to hosting you on Alarm Technologies second quarter of twenty twenty five results call. Thanks.

[Operator]

Ladies and gentlemen, thank you for your participation. This concludes today's event. You may disconnect your lines or log off the webcast at this time, and enjoy the rest of your day.

Participants

Executives

• Shachar Daniel, Co-Founder, CEO & Director
• Shai Avnit, Chief Financial Officer

Analysts

• Brian Kinstlinger, MD, Director of Research & Head of Technology Research at Alliance Global Partners
• Kingsley Crane, Director, Senior Analyst at Canaccord Genuity Group