Amdocs (NASDAQ:DOX), Inc. is a leading provider of software and services to communications and media companies around the world. Founded in 1982 and headquartered in Chesterfield, Missouri, Amdocs initially emerged as an offshoot of the Israeli telecom conglomerate Aurec Group. Over the decades, the company has expanded its presence to serve customers in more than 85 countries, supporting fixed-line, mobile, broadband, cable, satellite and digital TV service providers as they navigate rapid technological change.
The company’s core business activities center on customer experience systems (CES) and network functions virtualization (NFV). Within its CES portfolio, Amdocs delivers billing, revenue management, order orchestration, customer care and digital engagement solutions. Its NFV and cloud-based offerings enable service providers to modernize their networks for 5G, Internet of Things (IoT) and software-defined networking environments, helping them accelerate time to market for new services and reduce operational complexity.
Beyond its software platforms, Amdocs offers consulting and professional services, managed services and business process outsourcing. Its digital services arm helps communications and media companies design, launch and monetize next-generation products, while its R&D teams focus on leveraging artificial intelligence, analytics and automation to improve customer retention and drive new revenue streams. Amdocs has also invested in open frameworks and ecosystem partnerships, allowing carriers to integrate third-party applications and rapidly scale digital experiences.
Under the leadership of CEO Shuky Sheffer, Amdocs continues to emphasize innovation, sustainability and diversity. The company maintains strategic alliances with major global carriers and cloud providers, operating research and innovation labs across Europe, North America and Asia Pacific. With a workforce comprised of tens of thousands of professionals, Amdocs aims to support its clients’ digital transformations while advancing corporate responsibility initiatives in the communities it serves.
