Conduent (NASDAQ:CNDT) Incorporated (NASDAQ: CNDT) is a global leader in business process services, specializing in the design, transformation and delivery of automated solutions for commercial and government clients. The company’s core offerings encompass information technology outsourcing, customer experience management, and transaction processing, supported by advanced analytics, digital platforms and intelligent automation. Conduent’s services span a wide range of industry verticals, including healthcare and social benefits, human resources and managed services, transportation and tolling, and customer engagement solutions.
Key products and services include digital enrollment and eligibility platforms for health and welfare programs, end-to-end revenue management solutions, claims processing and managed care operations, as well as multi-channel contact center management. Through a combination of proprietary technology, cloud-based platforms and analytics-driven insights, Conduent helps organizations optimize back-office workflows, enhance user experiences and drive operational efficiency. The company’s approach integrates robotic process automation (RPA), machine learning and data visualization tools to streamline processes and reduce manual intervention.
Conduent was established in 2017 as an independent public company after being spun off from Xerox’s Business Services division. Since its inception, Conduent has expanded its presence across more than 50 countries, serving clients in North America, Latin America, Europe and the Asia-Pacific region. This global footprint enables Conduent to support large-scale, mission-critical operations for federal and state governments, healthcare payers, transportation authorities and Fortune 500 businesses, while maintaining local expertise and regulatory compliance in each market.
Under the leadership of CEO Clifford Skelton, Conduent continues to invest in digital innovation and strategic partnerships to broaden its service offerings. The executive team emphasizes a client-centric model, leveraging cross-industry best practices and agile delivery methodologies. Supported by a seasoned board of directors and a management team with deep domain expertise, Conduent aims to drive growth through continued technology modernization and the expansion of high-value, outcome-based solutions.
