NYSE:BLND Blend Labs Q2 2025 Earnings Report $2.71 -0.86 (-24.09%) Closing price 03:59 PM EasternExtended Trading$2.80 +0.10 (+3.51%) As of 07:59 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings HistoryForecast Blend Labs EPS ResultsActual EPS-$0.03Consensus EPS $0.02Beat/MissMissed by -$0.05One Year Ago EPSN/ABlend Labs Revenue ResultsActual Revenue$31.52 millionExpected Revenue$31.93 millionBeat/MissMissed by -$408.00 thousandYoY Revenue GrowthN/ABlend Labs Announcement DetailsQuarterQ2 2025Date8/7/2025TimeAfter Market ClosesConference Call DateThursday, August 7, 2025Conference Call Time4:30PM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Blend Labs Q2 2025 Earnings Call TranscriptProvided by QuartrAugust 7, 2025 ShareLink copied to clipboard.Key Takeaways Positive Sentiment: Blend reported Q2 revenue of $31.5 M, up 10% YoY, marking the fourth consecutive quarter of year-over-year growth and non-GAAP operating profitability. Positive Sentiment: Remaining performance obligations (RPO) reached a record $190 M, up from $158 M in Q1, driven by strong sales momentum and multi-product platform deals. Positive Sentiment: The consumer banking suite grew 43% YoY to $11.4 M, now representing 36% of total revenue, supported by core deposit products and home equity solutions. Neutral Sentiment: Economic value per funded loan (EVPFL) declined to $88 in Q2, in line with trough expectations due to strategic shifts to partnership models, with a medium-term uptick expected from multiproduct expansions and rapid refi. Positive Sentiment: Blend is piloting a new AI tool across documents, data and guidelines, aiming to automate manual underwriting tasks, potentially saving customers thousands per loan and enhancing Blend’s economics. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallBlend Labs Q2 202500:00 / 00:00Speed:1x1.25x1.5x2xThere are 7 speakers on the call. Operator00:00:00Thank you for standing by, and welcome to the Blend Labs Inc. Second Quarter twenty twenty five Earnings Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. I would now like to turn the call over to Meg Denali, Head of Investor Relations. Operator00:00:24Please go ahead. Speaker 100:00:28Good afternoon, and welcome to Blend's financial results conference call for the 2025. I'm Meg Dunnele, Blend's Head of Investor Relations. Joining me today is Nina Gamzari, our Co Founder and CEO and Amir Jaffari, our Head of Finance and Administration. Before we start today's call, I'd like to note some of the statements on our call will be forward looking. We also refer to certain non GAAP measures, which are reconciled to GAAP measures in today's earnings release and in the appendix to our supplemental slides. Speaker 100:01:02Non GAAP measures are not intended to be a substitute for GAAP results. Unless otherwise stated, all financial measures we'll discuss today, including our profitability, refer to non GAAP. Also, certain statements made during today's conference call regarding Blend and its operations, in particular, its guidance for the third quarter and full year 2025 and expectations about our markets, our strategic investments, product development plans and operational targets may be considered forward looking statements under the federal securities laws. The company cautions you that forward looking statements involve substantial risks and uncertainties and a number of factors, many of which are beyond the company's control, cause actual results, events or circumstances to differ materially from those described in these statements. Please see the risk factors we've identified in our most recent 10 ks, 10 Q and other SEC filings. Speaker 100:02:00We are not undertaking any commitment to update these statements if conditions change, except as required by law. All comparisons made in the course of this call are against continuing operations for the same period in the prior year, unless otherwise stated. Lastly, we'll be providing a copy of our prepared remarks on our website by the conclusion of today's call, and an audio replay will also be available soon after the call. I'll now turn the call over to Nima. Speaker 200:02:28Hello, everyone. This is our second quarter earnings call, and it's the 2025, but it feels like an annual call since this is our fourth consecutive quarter of solid results. We've now posted four quarters of year over year total revenue growth and four quarters of non GAAP operating profitability. I did want to take a moment to acknowledge the news we released earlier today regarding the leadership transition. I want to thank Amir for his contributions. Speaker 200:02:51He took us on the hard work of navigating the company through a challenging period and has set us on a path towards a brighter future. We wish him great success in his future endeavors. Our strong results today are a reflection of the hard work we did in 2023 and the 2024 to get our house in order and refocus on our strength as a platform company with our simplified blend strategy. We turned the corner, around the 2024 and entered 2025 ready to execute. There are three key areas I'd like to highlight where we feel very confident and excited for the future: one, expanding our market share with new logos two, expanding take rate with existing customers and three, growing consumer banking to diversify revenue base. Speaker 200:03:36Our sales momentum accelerated in Q2 with 23 newer expanded deals, which is double Q1. This growth was driven by a healthy mix of new customer acquisitions and deep product expansions from existing customers, reinforcing Blend's position as a long term multi product platform partner. In addition to the large expansion deal we previewed in May, we signed one additional 7 figure expansion. This figure also includes three net new logos in the independent mortgage bank, or IMB, vertical, where we've built a dedicated business unit that brings innovation and go to market under a single leader, allowing us to take to focus on this vertical and capture market share ahead of a market rebound. Taken together, these customer wins and expansions have propelled our remaining performance obligations balance, or RPO, to a new record for blend of $190,000,000 Our sales momentum is helping us drive market share gains. Speaker 200:04:31For the customers we signed over the last twelve months, these new logos represent more than 80 bps of twenty twenty four market volumes based on the Home Mortgage Disclosure Act, or HMDA, data. Growing share directly translates into blend revenue growth as new customers ramp. Of the 17 mortgage customers we've signed in the last twelve months, six are already live and ramping on our platform. But even more exciting than our trend in new customers is our trend on churn. Our customer base always comes first, and we consider customer satisfaction and retention as essential to our success. Speaker 200:05:05Looking back, it's no secret that 2023 was a rough year for the mortgage industry, which was unprofitable and cutting costs by any means necessary. That year, we received churn notices from a decent number of customers going out of business or cutting costs. But in 2024, that number declined by 70%. And so far this year, seven months in, we have received zero churn notices from customers. The foundation of any vertical SaaS business is its customer base, and I feel momentum qualitatively, and I see momentum quantitatively in these numbers. Speaker 200:05:37Getting to this point in the cycle wasn't easy, but now that we're here, we have a great foundation for the future to build market share with newly signed customers. Looking forward, on our last earnings call, I talked about the wave of customer inquiries we received in the wake of the announcement that Rocket Mortgage is acquiring Mr. Cooper. Lenders understand that consumers are looking for simplicity and personalization that comes from tech enabled solutions. Blend can help lenders achieve this goal, and we're seeing both existing customers and prospects who are choosing to invest now to stay competitive rather than wait for the cycle to turn and potentially get caught flat footed. Speaker 200:06:12To put some quantification around this, our current pipeline consists of a range of customers representing more than 4% of the 2024 Humvell market share. In addition to growing our market share with new logos, we can also grow revenue by providing more value to our existing customers and, in turn, expanding our take rate with existing customers. As we help our customers succeed, we'll succeed and pass this down to shareholders. Within our mortgage suite, the main way we measure take rate is economic value per funded loan, or EVPSL, which represents the per loan contractual rates we receive for mortgages and mortgage related products. In the 2025, our EVPSL was $88 which is in line with the forecast we provided in May. Speaker 200:06:54Our EVPSL is now near trough levels after our strategic move to Simplify Blend and shift a set of formerly direct services, including home insurance, income verification and finally, title to a lower revenue but higher margin partnership model. We said in May that we expected the second quarter to be the trough for eVPFL, though Amir will talk in a minute about some of the near term headwinds that may adversely impact third and fourth quarter numbers. Over the longer term, we continue to expect an upward trend in eVPFL as existing customers add new products and new customers launch with multiproduct solutions. In the medium term, we believe the rollout of Rapid Refi has the best potential to drive eVPFL expansion in our mortgage suite. We launched Rapid Refi in February 2025 and discussed the product in some detail in our last earnings call. Speaker 200:07:39We believe Blend's rapid refi solution is the industry's fastest, most automated and hyper personalized refinance solution. Customers are willing to pay more for rapid refi because it drives better customer conversion, engagement and loyalty. The product is especially appealing to customers looking to prepare in advance of a market rebound. When volumes do recover, the mix shift towards our rapid refi product has the potential to add an extra kicker to our eVPSL. Our focus today is on signing new customers so that we, both Blend and our customers, are ready if and when a refi wave comes. Speaker 200:08:11In the first half of twenty twenty five, we signed four customers with Rapid Refi, and we're just getting started. The other key product for driving eVPFL over the medium to long term is Blend Close. Blend Close product revenue nearly doubled this quarter compared to the 2024. EClose adoption is becoming widespread, especially as a low friction add on. We're finding that customers often want to include blend close and expansions, indicating it's viewed as an essential next step in mortgage modernization. Speaker 200:08:41In addition to rapid refine blend close, our new ecosystem approach, as part of our simplified Blend strategy, is an avenue for long term eVPFL expansion. One example of this is Upfront Title. We announced our Upfront Title partnership with Delma in July. Upfront Title is a solution that integrates a faster and more cost effective title product directly into the Blend platform. Since our pilot launch in 2024, we've already seen strong adoption with two major lenders, a top five bank and a top five servicer, and we have a large pipeline of interest. Speaker 200:09:13And beyond that, we have more that we're building behind the scenes that should increase our value to our customers and, therefore, drive up value per unit that we capture. I'll talk more about AI later, but this is an area where I see hundreds of dollars of opportunity per loan for us and our customer base. Shifting gears, while we're working to gain share and expand our take rate within the mortgage suite, we're also seeing rapid growth in our consumer banking suite. Consumer banking represented 36% of total revenue in the 2025, up from twenty eight percent one year ago. This mix shift is driven by the segment's rapid growth. Speaker 200:09:45Year over year growth in the second quarter was 43%. Out of the 23 wins and expansions we posted for the second quarter, 18 included core consumer banking or home equity products. Continued growth of our consumer banking suite is highly strategic to us, not only because of the revenue uplift, but also for diversification of revenue streams, which makes our business more stable over the long term. The pipeline for consumer banking continues to expand as well. Our open pipeline is up 18% year over year at the end of the second quarter. Speaker 200:10:15Before turning the call over to Amir, I wanted to summarize where we are today and where we're going in the future. We've been through the gauntlet, but we're coming out the other side stronger, and we're committed to driving value for our customers and sustainable growth for shareholders. Our recent new customer wins, our progress in value added products and our growing consumer banking business all give us confidence on the path forward. We're energized, excited and staying ready to capitalize as volumes recover. One final topic I'd like to preview with you is the potential for AI to shape the future of the industry. Speaker 200:10:48Blend is uniquely positioned as a technology leader with deep relationships in an industry that has historically been burdened with highly manual and time consuming processes. Legacy loan origination processes have many stare and compare moments, starting with initial documents that are submitted all the way up to post close when quality control teams pour over the data once again. It's tedious, repetitive, and subject to human error, making it an excellent candidate for AI. Blend is currently piloting a new AI tool that sits across documents, data and origination guidelines. The AI tool can identify gaps and potential discrepancies with lightning speed and efficiency. Speaker 200:11:24We view it like having the smartest underwriter sitting in the room and checking everything upfront on every loan. By saving time and the painful back and forth process, we believe we can potentially save customers thousands of dollars while also capturing better economics for Blend. We'll be moving forward with the pilot and rollout and hope to share more in coming quarters. With that, I'll turn the call over to Amir. Speaker 300:11:47Thank you, Nemo. I'd like to say that while I will be moving on from Blend, I'm extremely proud of what we've achieved during my time here. Everything we've done, including our simplified Blend strategy, has made Blend stronger. We cleared one of the final hurdles in implementing our simplified blend strategy when we announced the signing of a definitive agreement to sell Title three sixty five to Covius in June. We expect that transaction to close later this year, subject to regulatory approvals. Speaker 300:12:15With this transition, we are now fully aligned both operational and strategically around a software first model that scales through partnerships and platform innovation rather than own services. With our simplified platform focus, we're staying ready to capitalize when volumes recover. Let's dive into the results. Total revenue in the 2025 was $31,500,000 ahead of the midpoint of our guidance and up 10% year over year. As Nima mentioned, this is our fourth consecutive quarter of year over year growth. Speaker 300:12:46Growth was driven by a 43% increase in consumer banking suite revenue to $11,400,000 and partially offset by a 3% decrease in mortgage suite revenue to $18,000,000 A 43% increase in consumer banking suite revenue was broad based across all product lines, including core consumer banking products like deposit account openings, credit cards and vehicle loans, as well as home equity lending products, which are included in our consumer banking suite. Overall volumes for our mortgage suite were roughly flat year over year. A 3% decrease in mortgage suite revenue was primarily driven by lower eVPFL, which was $88 for the 2025 versus $97 a year ago. We, of course, anticipated lower eVPFL as a consequence of our shift to a platform model. And this accounted for $5 of the step down as we decreased low margin add on product revenue by $12 per loan and increased high margin partnership revenue by $7 per loan. Speaker 300:13:46To reiterate, our focus is to optimize the operating profit and margins of these partnership transitions. Total revenue also includes $2,100,000 of professional services revenue in the second quarter. Shifting back to consolidated results. Our total gross profit was $23,300,000 After excluding stock based compensation and capitalization of amortized software, our non GAAP gross profit was $24,000,000 and our non GAAP gross margin was 76%, up from 71% in the 2024. Non GAAP operating expenses were $19,300,000 down $6,600,000 year over year. Speaker 300:14:23Non GAAP operating income was positive $4,700,000 above the midpoint of our guidance and representing a non GAAP operating margin of 15%. This is our fourth consecutive quarter of positive non GAAP operating income. Free cash flow for the quarter was negative $9,000,000 which compares to negative $5,100,000 in the same quarter last year. Our balance sheet remains strong, thanks to the work we did in 2024 to clear away debt and realign the cost structure of the business for sustainable growth. As of 06/30/2025, we had approximately $93,300,000 of cash, cash equivalents and marketable securities inclusive of restricted cash. Speaker 300:15:04Year to date, through June 30, we repurchased approximately 1,300,000.0 shares worth more than $4,000,000 As of June 30, we had $20,900,000 remaining under our repurchase authorization, and we continue to view this as an opportunity for further capital allocation given current stock trading levels. Next, I want to provide some additional color on eVPFL and RPO. EVPFL for the second quarter came in at $88 which is in line with the guidance we provided in May. EVPFL has been coming down in recent quarters due to our strategic decision to sell and transition to a partnership model for our homeowner insurance and income verification businesses as part of our simplified blend strategy. We have previously said that we expect the 2025 to be a trough as we're moving past the strategic transition headwinds. Speaker 300:15:54While we are indeed near trough levels, we have another near term headwind that we expect to impact EVPFL for the rest of 2025. This near term headwind is primarily related to a large strategic deal we signed with a top five IMV that has lower upfront pricing. The size, scope and long term nature of this deal made it more than worth the near term drag on eVPFL. With this in mind, we expect third quarter eVPFL to be approximately 85 to 86, and we'd expect to exit 2025 near the mid to upper 80s. Longer term, we still expect uplift from value add products, as Nima discussed. Speaker 300:16:31Shifting to RPO. For the second quarter, RPO set another record, coming in at 190,000,000 This is up from $158,000,000 in the 2025. As a reminder, RPO stands for remaining performance obligations. This balance represents commitments and minimums in customer contracts for services expected to be provided in the future and have not been recognized as revenue. Before I turn to guidance, I'd like to offer some commentary on industry volumes. Speaker 300:16:59As a reminder, we use Humveta data as our benchmark for total market size. We believe this bottoms up dataset represents the best way we can understand how our business is performing within the market in a detailed way. For 2024, HAMDA mortgage volumes were approximately 4,000,000. For full year 2025, we're estimating market volumes of 4.24 to 4,640,000, representing year over year growth of 5% to 15%. We've been giving these estimates on a quarterly basis. Speaker 300:17:28As previously noted, we estimated first quarter twenty twenty five market volumes were 800,000 to 900,000 units and second quarter volumes were 1.15 to 1,250,000. Our estimate for the third quarter is 1,160,000 to 1,260,000 units, which at the midpoint represents quarter over quarter growth of approximately 0.8%. We'd expect a slight volume downtick between Q3 and Q4, in line with normal seasonal patterns. Our current expectation for the fourth quarter is 1,130,000 to 1,230,000 units. Now turning to our financial expectations for the third quarter. Speaker 300:18:05We expect total revenue between $31,500,000 and 33,500,000.0 with the midpoint representing a year over year decline of 2%. Our total non GAAP operating income is expected to be between $3,000,000 and $4,500,000 We've previously said we expect full year non GAAP operating expenses to be in the range of $85,000,000 to 90,000,000 We're actively making adjustments for the business in response to ongoing pressure in the mortgage market that could result in operating expenses coming in below that range. We'll be able to provide further updates on our next earnings call. And now let's take your questions. Operator00:18:40We will now begin the question and answer session. And your first question comes from the line of Dylan Becker with William Blair. Dylan, please go ahead. Speaker 400:18:56Hey, guys. I appreciate it here. Maybe, Neema, starting with you. I know there's been a little bit more near term rate volatility and some kind of pump takes on origination volumes over the past few years here, but wonder how you're kind of thinking about, the factors that are contributing to potential unlock overall volumes, whether rates, pricing, supply, etcetera, and kind of what you're hearing there? And then maybe pairing that with the momentum you guys are seeing in the home equity product on the consumer side that maybe makes you a little bit more insulated regardless of which directions rates move? Speaker 200:19:34Yeah. Thanks for the question, Dylan. Couple of things I'd say. The small rate movements make a big difference in our customers' volume basis. And so we've seen that a few times. Speaker 200:19:46Late 'twenty four, we saw that once. And then even recently when rates came down on, on Friday because of the jobs report, we saw that as well. So on the one hand, it's something we pay very close attention to. But on the other hand, it's something that's out of our control. And so the things that are in our control is one of the things that you called out, which is a budding home equity business. Speaker 200:20:07And and I talked about rapid refi in my prepared remarks, but another one of our rapid products is rapid home equity, which is a far more up, automated, far higher conversion home equity product that we're really excited about, and it's getting great uptake from our customers. I mean, they they really love the concept of giving someone a real home equity offer that they can really act on in the moment. And, you know, it creates more value for them, creates more value for us in turn. And so not only are we seeing home equity volumes rebound, we signed a number of very large home equity lenders late last year and and some this year. And so and on top of that, we've been adding rapid home equity as an add on to existing home equity customers. Speaker 200:20:48So in some ways, that's helping insulate us from the things that are out of our control, like like rate movements. But, you know, I think we we've kinda set ourselves up really well. And and the last thing I wanna highlight as part of that is probably the most important the thing that I really love the most about this year's numbers is how much we've stabilized our customer base in a time of turmoil. Because that's the thing that sets us as a foundation sets the foundation for us as a company to not just take advantage of the rate rebound, but come out much stronger when rates do come down. The fact that we have basically I shouldn't say that we have zero churn this year, churn notices this year from customers. Speaker 200:21:28I mean, that's quite a feat for any software company, let alone a software company in this space as volatile the mortgage industry. So very excited about that and something that I you know, we really hang our hat on because we've stayed customer focused. We've made sure we do right by our customers. It doesn't mean we're perfect, but we always follow through on the things that we say we're gonna do, you know, as best that we can, and we our customers all know that we care about them. Speaker 400:21:53Yeah. No. Certainly. No. I I agree wholeheartedly with that, and that makes sense, Hema. Speaker 400:21:57Thank you. Maybe, Amir, switching over to you on the the per funded loan metrics. And I do think with a large customer kind of working with them from an economic perspective makes sense with the near term step down there. But could you maybe remind us the puts and takes of what that kind of implementation and ramp can look like over time as maybe they start onboarding and adopting more products? And how we could think about kind of the pace of recovery as a rapid refine a handful of these other solutions start to contribute more materially due to Speaker 200:22:30the higher ARPU uplift there? Thank you. Speaker 300:22:33Absolutely. Thanks, Owen, for the question. I'll start with the same component as to what Nima mentioned, which is for the customer that we signed and this ability to, in essence, not just keep the customer but enable us to grow with them. We brought a very large customer on board. That customer, in terms of your question of ramp, they're already a large customer. Speaker 300:22:50And so in the short term, what you'd see is, in essence, the headwind that we discussed, which is a pressure on our economic value per fundable. For this customer and for our other customers, the expansion for us on eBPFL will come from two components. It will come from not just the ramp of the mortgage solution, which is where we always start, but it will come from then the adoption of close, which we've shared, is highly accretive to us and very just very beneficial for both Glenn and, obviously, our customers. And then lastly, as it pertains to what you've already noted yourself, we have shared a weekly rapid refi for what we're seeing in the market today, not just in terms of timing, but also in terms of its value components. Be the second component that allows us to become much more headwind much more tailwind centric, I'm sorry, and allow us to regrow and get eBPFL back to a growth rate. Speaker 300:23:35Great. Thank you both. Operator00:23:39And your next question comes from the line of Ryan Tomasallo with KBW. Ryan, please go ahead. Speaker 500:23:45Hi, everyone. Thanks for taking the questions. Nice to see the strong sales momentum. Regarding the 23 deals you called out in the third quarter, can you say what the mix was in terms of new logos versus expansion? And on the new logo front, it sounds like, Nima, you're seeing traction there, but just any way to quantify if you're seeing that mix of new logos in terms of deals quarter to quarter increase? Speaker 500:24:11And then lastly, just on the IMB logos, you called out, I think three new logos signed in the quarter here. Any context on what drove those wins specifically if those were competitive takeaways? Thanks. Speaker 200:24:28Yes. In many cases I'll start with the I and B question first. In many cases, those are competitive takeaways because it's taken a lot for us to get to this point in the cycle where we're not just stable, but we're innovating quite a bit. We mentioned rapid refi, but that's one piece. We're investing heavily in blend close. Speaker 200:24:47We're investing heavily in our core platform. And so our customers really appreciate that. They want a partner who can innovate through the ups and downs in the market. And so I think we've shown that we're resilient, and we will do that. And we'll keep building things. Speaker 200:25:02I mean, one of the most common things I hear about software providers in the industry is, you know, they stopped innovating. They they let their their technology get stale. They look at this AI wave as something that our customers look at it as something they can really benefit from, but tech companies in this space aren't really being able to take advantage of it in the way that they should. And I think a lot of that is our resilience is what has led us to this point of cycle with the INBs. And I think layering that on top of the fact that we now have a dedicated business unit. Speaker 200:25:39One thing about INBs, and you probably know this, Ryan, is they're very, very idiosyncratic. They're a little different than a bank or a credit union or maybe a lot different in some cases. And so they have they have unique needs. They're very different in how they operate, how they track their p and l, what things are important to them, which is why we stood up a dedicated IMB business unit. And that dedicated IMB business unit includes the ability to build product, the ability to support our customers, the ability to sell to our customers or prospects. Speaker 200:26:08And that's really driven a lot of, I guess, positive momentum with the INVs from us. They feel more than ever that we care about them. We've always cared about them, but now they get to feel it and see it firsthand and have a dedicated team they get to work with. And so I think it's been a really a very positive story for Blend and one that I think this market with the IMVs, it's such a big market, such an interesting market and one that now we have this focused unit, I think we can take a focused effort at continued expansion there. As for a breakdown of new logos versus expansions, we don't share that We haven't shared that number. Speaker 200:26:42But I think one thing that's been surprising to me has been how much through the '4, it was very hard to sign new logos because people are still in cost cutting mode. And now not only are we getting new existing customers to expand, but we are getting our pipeline is very good. The customers we've signed this year, the new logos we brought on this year, we announced a number of them publicly, in fact, are some big names. And, of course, smaller ones that go along with it, but these are companies that maybe took '23 in the '24 off. And now they're coming back to the table and saying, hey. Speaker 200:27:16It looks like the market's gonna recover imminently. Let's get in front of that. And so I it's one of the things that, you know, layered layered on with all the other good things that I said that I'm excited about, it gives me a lot of promise for the industry's future and, obviously, Blend's part in it. Speaker 500:27:33Great. And then, Amir, I think, apologies if I missed this in your prepared remarks, but I think you've previously been guiding to a Rule of 40 by the end of this year. Is that still the case or anything notable to call out in terms of changes on that front? Speaker 300:27:48Hey, Ryan. Thanks for the question. We're not in a position to make any changes yet. We're obviously monitoring the macro in its own aggregate. There's a lot of movements, not just to your question, but to what Dylan mentioned earlier. Speaker 300:28:00But we expect to be able to come back to the next quarter and just reaffirm or obviously change or update our perspective. Thanks for taking the questions. Operator00:28:12And our next question comes from the line of Aaron Crimson with Citizens. Aaron, please go ahead. Speaker 600:28:27Thank you, guys. Neema, I want to start with a bigger picture question, I think, topical with the release of GPT-five today, SaaS companies trading off and your vertical software background at Palantir and Blend. How do you think about the relative positioning of vertical software vendors versus horizontal vendors in an AgenciKi world, specifically in financial services? Speaker 200:28:48Yeah. The the the thing about vertical software that makes it so special is that you can get real results as a customer very quickly. Some of the customers that we announced putting aside AI for a second, some of the customers we announced earlier this year or last year are already live and ramped and doing a ton of volume, including a top 10 bank. And so, you know, something that we're super proud of is that because it's vertical software, because it's built purpose built for this industry and for this use case, it allows for much more rapid ROI for our customers. So that's one piece. Speaker 200:29:23I think vertical software in general is superior in a lot of ways for that reason versus going into a horizontal platform and completely having to customize it from scratch to serve a use case that's the same across, you know, hundreds of or thousands of institutions. And then with AI, it becomes even more acute because the purpose of AI, AgenTeq AI, is to is gonna be in this industry, my belief is gonna be to take a lot of the things that are operationally very manual for our for our customers that drives up costs for our for our customers and ultimately for consumers. And it's going to make those things much faster and easier. And so simple example would be, you know, humans have to go and look at appraisals and look for three exterior photos and three interior photos. And that's something that AI can do extremely well, but there's thousands of those examples per loan. Speaker 200:30:11And so when you're thinking about how to make this industry modern and efficient, really, only way is something we could handle this level of unstructured complexity and bring simplicity to it, and it has to be purpose built for this industry in order to do that. Otherwise, every single lender is going to be building the same prompt, the same agents, the same tools for the same use case from scratch. And it's and it's hard to maintain because those rules change as Fannie and Freddie and others update their guidelines as regulations change. So it's very important, and I think vertical software companies are well positioned to deliver outcomes faster with AI. And, you know, hopefully, Blend is no exception. Speaker 600:30:57That's really helpful perspective. Then, Amir, thanks for everything as well. I guess one last question on the public calls for you. It's great to see the strong consumer banking growth again this quarter at 43%. I'm trying to quantify Dylan's question a little bit. Speaker 600:31:12How should we think about the home equity component of of the consumer banking line, its contribution to growth coming in above the top end of the the CAGR range again in 2Q, and the possibility that HELOCs will be included in the mortgage revenue line in the future so we can better understand the core consumer revenue. Speaker 300:31:31Thanks, Aaron. Let me double click into that by just breaking it down into a few pieces. First, as it pertains to Home Equity, there's a seasonal aspect that we've spoken to, and so you're seeing an uptick from a quarter over quarter perspective. Second, we've continued to not just add from the, like, the for home equity application, but in essence, rapid home equity. We're seeing that app gain traction, which implies that our market share and overall what we're able to achieve has been increasing, hence the increase that you see relative in the consumer banking numbers. Speaker 300:31:57Embedded in those numbers as well, though, is our success as it pertains to nonhome equity, so deposits and the the other core components, credit cards, auto and so on and so forth. It's the function that all of those are in essence executing right now, which is why we were able to execute to what we did in q two. On a perspective basis, so now correlated to your your question as it pertains to what Dylan mentioned, there will be a point in time where, again, as you see a very large return and stabilization of mortgage and refi, we expect home equity to somewhat stabilize. You'll see in essence one side, versus another. But we feel very good because of the market share that we have in home equity, the expansion through rapid home equity, which is really allowing us to drive price uplift, and then lastly, our ability to just come you know, bring that together from a whole suite of solutions to just power what we do today. Speaker 200:32:45Thank you. Operator00:33:06And your next question comes from the line of Joe Baffi with Canaccord. Joe, please go ahead. Speaker 200:33:12Thank you. This is Balafsandhi on for Joe. Thanks for taking the question. I just have one. Nima, you talked about the opportunities in AI and what you can do there for your clients. Speaker 200:33:24How should we think about the investment that's that's needed to, to get there? Good question. Yeah. I would say to start with, you know, we're very early in our AI journey. So I wanna I wanna couch my answer in with that in mind. Speaker 200:33:42But one of the things that makes AI very helpful for us is not only the use cases and and outcomes that it can drive for our customers, but it's also making us more efficient as an organization using the AI tools internally. We use it across our entire product life cycle. We use it across every aspect of, how we work with, you know, creating materials, content. And so it's making us more efficient. And even building AI tools is getting more efficient by the day. Speaker 200:34:10I don't know if you saw, but an hour ago or so, OpenAI released g p t five. Those kinds of things are only beneficial to our story and our ability to serve our customers and drive ROI. And so while I don't have an exact investment number for you, I can say in aggregate, it's making our company better and more efficient, and it will make our customers' lives better and more efficient as well. Thanks for the color. That's all for me. Operator00:35:06There is no further question at this time. That concludes today's call. Thank you all for joining. You may nowRead morePowered by Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Blend Labs Earnings HeadlinesBlend Labs, Inc. (BLND) Q2 2025 Earnings Call TranscriptAugust 8 at 2:10 PM | seekingalpha.comBlend to Participate in Canaccord Genuity’s 45th Annual Growth ConferenceAugust 6 at 5:53 PM | finance.yahoo.comFOUR TRILLION DOLLARS!Nvidia just became the first company in history to hit a $4 trillion valuation—surpassing Apple and Microsoft. But one controversial analyst, known for predicting the collapses of Fannie Mae, GM, and others, is issuing a serious warning. He believes Nvidia’s rise has masked a dangerous flaw—and that the stock could fall 50% or more from current levels.August 8 at 2:00 AM | Porter & Company (Ad)Blend to Participate in Canaccord Genuity's 45th Annual Growth ConferenceAugust 6 at 5:13 PM | gurufocus.comBlend to Participate in Canaccord Genuity's 45th Annual Growth ConferenceAugust 6 at 4:05 PM | businesswire.comAnalysts Set Blend Labs, Inc. (NYSE:BLND) Price Target at $4.90July 31, 2025 | americanbankingnews.comSee More Blend Labs Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Blend Labs? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Blend Labs and other key companies, straight to your email. Email Address About Blend LabsBlend Labs (NYSE:BLND) engages in the provision of cloud-based software platform solutions for financial services firms in the United States. It operates in two segments, Blend Platform and Title365. The company's Blend Builder Platform offers a suite of products that powers digital-first consumer journeys for mortgages, home equity loans and lines of credit, vehicle loans, personal loans, credit cards, and deposit accounts; and offers mortgage products to facilitate the homeownership journey for consumers comprising close, income verification for mortgage, homeowners' insurance, and realty. It also offers verification components to automate confirmation tasks that are needed to underwrite a loan or approve the opening of a new deposit account; decisioning components to reduce the need for human intervention by automatically applying business rules throughout an application workflow configured by a financial services firm; workflow intelligence components to manage data collection and automate tasks throughout the loan origination process; and marketplace components to enable consumers to shop for products and services presented at the precise moment of need during an application for a loan. In addition, the company, through its subsidiary, offers title search procedures for title insurance policies, escrow, and other closing and settlement services, as well as other trustee services; and provides professional and consulting services. It serves banks, credit unions, fintechs, and non-bank mortgage lenders. The company was incorporated in 2012 and is headquartered in San Francisco, California.View Blend Labs ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Airbnb Beats Earnings, But the Growth Story Is Losing AltitudeDutch Bros Just Flipped the Script With a Massive Earnings BeatIs Eli Lilly’s 14% Post-Earnings Slide a Buy-the-Dip Opportunity?Constellation Energy’s Earnings Beat Signals a New EraRealty Income Rallies Post-Earnings Miss—Here’s What Drove ItDon't Mix the Signal for Noise in Super Micro Computer's EarningsWhy Monolithic Power's Earnings and Guidance Ignited a Rally Upcoming Earnings SEA (8/12/2025)Cisco Systems (8/13/2025)Alibaba Group (8/13/2025)Applied Materials (8/14/2025)NetEase (8/14/2025)Deere & Company (8/14/2025)NU (8/14/2025)Petroleo Brasileiro S.A.- Petrobras (8/14/2025)Palo Alto Networks (8/18/2025)Home Depot (8/19/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 7 speakers on the call. Operator00:00:00Thank you for standing by, and welcome to the Blend Labs Inc. Second Quarter twenty twenty five Earnings Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. I would now like to turn the call over to Meg Denali, Head of Investor Relations. Operator00:00:24Please go ahead. Speaker 100:00:28Good afternoon, and welcome to Blend's financial results conference call for the 2025. I'm Meg Dunnele, Blend's Head of Investor Relations. Joining me today is Nina Gamzari, our Co Founder and CEO and Amir Jaffari, our Head of Finance and Administration. Before we start today's call, I'd like to note some of the statements on our call will be forward looking. We also refer to certain non GAAP measures, which are reconciled to GAAP measures in today's earnings release and in the appendix to our supplemental slides. Speaker 100:01:02Non GAAP measures are not intended to be a substitute for GAAP results. Unless otherwise stated, all financial measures we'll discuss today, including our profitability, refer to non GAAP. Also, certain statements made during today's conference call regarding Blend and its operations, in particular, its guidance for the third quarter and full year 2025 and expectations about our markets, our strategic investments, product development plans and operational targets may be considered forward looking statements under the federal securities laws. The company cautions you that forward looking statements involve substantial risks and uncertainties and a number of factors, many of which are beyond the company's control, cause actual results, events or circumstances to differ materially from those described in these statements. Please see the risk factors we've identified in our most recent 10 ks, 10 Q and other SEC filings. Speaker 100:02:00We are not undertaking any commitment to update these statements if conditions change, except as required by law. All comparisons made in the course of this call are against continuing operations for the same period in the prior year, unless otherwise stated. Lastly, we'll be providing a copy of our prepared remarks on our website by the conclusion of today's call, and an audio replay will also be available soon after the call. I'll now turn the call over to Nima. Speaker 200:02:28Hello, everyone. This is our second quarter earnings call, and it's the 2025, but it feels like an annual call since this is our fourth consecutive quarter of solid results. We've now posted four quarters of year over year total revenue growth and four quarters of non GAAP operating profitability. I did want to take a moment to acknowledge the news we released earlier today regarding the leadership transition. I want to thank Amir for his contributions. Speaker 200:02:51He took us on the hard work of navigating the company through a challenging period and has set us on a path towards a brighter future. We wish him great success in his future endeavors. Our strong results today are a reflection of the hard work we did in 2023 and the 2024 to get our house in order and refocus on our strength as a platform company with our simplified blend strategy. We turned the corner, around the 2024 and entered 2025 ready to execute. There are three key areas I'd like to highlight where we feel very confident and excited for the future: one, expanding our market share with new logos two, expanding take rate with existing customers and three, growing consumer banking to diversify revenue base. Speaker 200:03:36Our sales momentum accelerated in Q2 with 23 newer expanded deals, which is double Q1. This growth was driven by a healthy mix of new customer acquisitions and deep product expansions from existing customers, reinforcing Blend's position as a long term multi product platform partner. In addition to the large expansion deal we previewed in May, we signed one additional 7 figure expansion. This figure also includes three net new logos in the independent mortgage bank, or IMB, vertical, where we've built a dedicated business unit that brings innovation and go to market under a single leader, allowing us to take to focus on this vertical and capture market share ahead of a market rebound. Taken together, these customer wins and expansions have propelled our remaining performance obligations balance, or RPO, to a new record for blend of $190,000,000 Our sales momentum is helping us drive market share gains. Speaker 200:04:31For the customers we signed over the last twelve months, these new logos represent more than 80 bps of twenty twenty four market volumes based on the Home Mortgage Disclosure Act, or HMDA, data. Growing share directly translates into blend revenue growth as new customers ramp. Of the 17 mortgage customers we've signed in the last twelve months, six are already live and ramping on our platform. But even more exciting than our trend in new customers is our trend on churn. Our customer base always comes first, and we consider customer satisfaction and retention as essential to our success. Speaker 200:05:05Looking back, it's no secret that 2023 was a rough year for the mortgage industry, which was unprofitable and cutting costs by any means necessary. That year, we received churn notices from a decent number of customers going out of business or cutting costs. But in 2024, that number declined by 70%. And so far this year, seven months in, we have received zero churn notices from customers. The foundation of any vertical SaaS business is its customer base, and I feel momentum qualitatively, and I see momentum quantitatively in these numbers. Speaker 200:05:37Getting to this point in the cycle wasn't easy, but now that we're here, we have a great foundation for the future to build market share with newly signed customers. Looking forward, on our last earnings call, I talked about the wave of customer inquiries we received in the wake of the announcement that Rocket Mortgage is acquiring Mr. Cooper. Lenders understand that consumers are looking for simplicity and personalization that comes from tech enabled solutions. Blend can help lenders achieve this goal, and we're seeing both existing customers and prospects who are choosing to invest now to stay competitive rather than wait for the cycle to turn and potentially get caught flat footed. Speaker 200:06:12To put some quantification around this, our current pipeline consists of a range of customers representing more than 4% of the 2024 Humvell market share. In addition to growing our market share with new logos, we can also grow revenue by providing more value to our existing customers and, in turn, expanding our take rate with existing customers. As we help our customers succeed, we'll succeed and pass this down to shareholders. Within our mortgage suite, the main way we measure take rate is economic value per funded loan, or EVPSL, which represents the per loan contractual rates we receive for mortgages and mortgage related products. In the 2025, our EVPSL was $88 which is in line with the forecast we provided in May. Speaker 200:06:54Our EVPSL is now near trough levels after our strategic move to Simplify Blend and shift a set of formerly direct services, including home insurance, income verification and finally, title to a lower revenue but higher margin partnership model. We said in May that we expected the second quarter to be the trough for eVPFL, though Amir will talk in a minute about some of the near term headwinds that may adversely impact third and fourth quarter numbers. Over the longer term, we continue to expect an upward trend in eVPFL as existing customers add new products and new customers launch with multiproduct solutions. In the medium term, we believe the rollout of Rapid Refi has the best potential to drive eVPFL expansion in our mortgage suite. We launched Rapid Refi in February 2025 and discussed the product in some detail in our last earnings call. Speaker 200:07:39We believe Blend's rapid refi solution is the industry's fastest, most automated and hyper personalized refinance solution. Customers are willing to pay more for rapid refi because it drives better customer conversion, engagement and loyalty. The product is especially appealing to customers looking to prepare in advance of a market rebound. When volumes do recover, the mix shift towards our rapid refi product has the potential to add an extra kicker to our eVPSL. Our focus today is on signing new customers so that we, both Blend and our customers, are ready if and when a refi wave comes. Speaker 200:08:11In the first half of twenty twenty five, we signed four customers with Rapid Refi, and we're just getting started. The other key product for driving eVPFL over the medium to long term is Blend Close. Blend Close product revenue nearly doubled this quarter compared to the 2024. EClose adoption is becoming widespread, especially as a low friction add on. We're finding that customers often want to include blend close and expansions, indicating it's viewed as an essential next step in mortgage modernization. Speaker 200:08:41In addition to rapid refine blend close, our new ecosystem approach, as part of our simplified Blend strategy, is an avenue for long term eVPFL expansion. One example of this is Upfront Title. We announced our Upfront Title partnership with Delma in July. Upfront Title is a solution that integrates a faster and more cost effective title product directly into the Blend platform. Since our pilot launch in 2024, we've already seen strong adoption with two major lenders, a top five bank and a top five servicer, and we have a large pipeline of interest. Speaker 200:09:13And beyond that, we have more that we're building behind the scenes that should increase our value to our customers and, therefore, drive up value per unit that we capture. I'll talk more about AI later, but this is an area where I see hundreds of dollars of opportunity per loan for us and our customer base. Shifting gears, while we're working to gain share and expand our take rate within the mortgage suite, we're also seeing rapid growth in our consumer banking suite. Consumer banking represented 36% of total revenue in the 2025, up from twenty eight percent one year ago. This mix shift is driven by the segment's rapid growth. Speaker 200:09:45Year over year growth in the second quarter was 43%. Out of the 23 wins and expansions we posted for the second quarter, 18 included core consumer banking or home equity products. Continued growth of our consumer banking suite is highly strategic to us, not only because of the revenue uplift, but also for diversification of revenue streams, which makes our business more stable over the long term. The pipeline for consumer banking continues to expand as well. Our open pipeline is up 18% year over year at the end of the second quarter. Speaker 200:10:15Before turning the call over to Amir, I wanted to summarize where we are today and where we're going in the future. We've been through the gauntlet, but we're coming out the other side stronger, and we're committed to driving value for our customers and sustainable growth for shareholders. Our recent new customer wins, our progress in value added products and our growing consumer banking business all give us confidence on the path forward. We're energized, excited and staying ready to capitalize as volumes recover. One final topic I'd like to preview with you is the potential for AI to shape the future of the industry. Speaker 200:10:48Blend is uniquely positioned as a technology leader with deep relationships in an industry that has historically been burdened with highly manual and time consuming processes. Legacy loan origination processes have many stare and compare moments, starting with initial documents that are submitted all the way up to post close when quality control teams pour over the data once again. It's tedious, repetitive, and subject to human error, making it an excellent candidate for AI. Blend is currently piloting a new AI tool that sits across documents, data and origination guidelines. The AI tool can identify gaps and potential discrepancies with lightning speed and efficiency. Speaker 200:11:24We view it like having the smartest underwriter sitting in the room and checking everything upfront on every loan. By saving time and the painful back and forth process, we believe we can potentially save customers thousands of dollars while also capturing better economics for Blend. We'll be moving forward with the pilot and rollout and hope to share more in coming quarters. With that, I'll turn the call over to Amir. Speaker 300:11:47Thank you, Nemo. I'd like to say that while I will be moving on from Blend, I'm extremely proud of what we've achieved during my time here. Everything we've done, including our simplified Blend strategy, has made Blend stronger. We cleared one of the final hurdles in implementing our simplified blend strategy when we announced the signing of a definitive agreement to sell Title three sixty five to Covius in June. We expect that transaction to close later this year, subject to regulatory approvals. Speaker 300:12:15With this transition, we are now fully aligned both operational and strategically around a software first model that scales through partnerships and platform innovation rather than own services. With our simplified platform focus, we're staying ready to capitalize when volumes recover. Let's dive into the results. Total revenue in the 2025 was $31,500,000 ahead of the midpoint of our guidance and up 10% year over year. As Nima mentioned, this is our fourth consecutive quarter of year over year growth. Speaker 300:12:46Growth was driven by a 43% increase in consumer banking suite revenue to $11,400,000 and partially offset by a 3% decrease in mortgage suite revenue to $18,000,000 A 43% increase in consumer banking suite revenue was broad based across all product lines, including core consumer banking products like deposit account openings, credit cards and vehicle loans, as well as home equity lending products, which are included in our consumer banking suite. Overall volumes for our mortgage suite were roughly flat year over year. A 3% decrease in mortgage suite revenue was primarily driven by lower eVPFL, which was $88 for the 2025 versus $97 a year ago. We, of course, anticipated lower eVPFL as a consequence of our shift to a platform model. And this accounted for $5 of the step down as we decreased low margin add on product revenue by $12 per loan and increased high margin partnership revenue by $7 per loan. Speaker 300:13:46To reiterate, our focus is to optimize the operating profit and margins of these partnership transitions. Total revenue also includes $2,100,000 of professional services revenue in the second quarter. Shifting back to consolidated results. Our total gross profit was $23,300,000 After excluding stock based compensation and capitalization of amortized software, our non GAAP gross profit was $24,000,000 and our non GAAP gross margin was 76%, up from 71% in the 2024. Non GAAP operating expenses were $19,300,000 down $6,600,000 year over year. Speaker 300:14:23Non GAAP operating income was positive $4,700,000 above the midpoint of our guidance and representing a non GAAP operating margin of 15%. This is our fourth consecutive quarter of positive non GAAP operating income. Free cash flow for the quarter was negative $9,000,000 which compares to negative $5,100,000 in the same quarter last year. Our balance sheet remains strong, thanks to the work we did in 2024 to clear away debt and realign the cost structure of the business for sustainable growth. As of 06/30/2025, we had approximately $93,300,000 of cash, cash equivalents and marketable securities inclusive of restricted cash. Speaker 300:15:04Year to date, through June 30, we repurchased approximately 1,300,000.0 shares worth more than $4,000,000 As of June 30, we had $20,900,000 remaining under our repurchase authorization, and we continue to view this as an opportunity for further capital allocation given current stock trading levels. Next, I want to provide some additional color on eVPFL and RPO. EVPFL for the second quarter came in at $88 which is in line with the guidance we provided in May. EVPFL has been coming down in recent quarters due to our strategic decision to sell and transition to a partnership model for our homeowner insurance and income verification businesses as part of our simplified blend strategy. We have previously said that we expect the 2025 to be a trough as we're moving past the strategic transition headwinds. Speaker 300:15:54While we are indeed near trough levels, we have another near term headwind that we expect to impact EVPFL for the rest of 2025. This near term headwind is primarily related to a large strategic deal we signed with a top five IMV that has lower upfront pricing. The size, scope and long term nature of this deal made it more than worth the near term drag on eVPFL. With this in mind, we expect third quarter eVPFL to be approximately 85 to 86, and we'd expect to exit 2025 near the mid to upper 80s. Longer term, we still expect uplift from value add products, as Nima discussed. Speaker 300:16:31Shifting to RPO. For the second quarter, RPO set another record, coming in at 190,000,000 This is up from $158,000,000 in the 2025. As a reminder, RPO stands for remaining performance obligations. This balance represents commitments and minimums in customer contracts for services expected to be provided in the future and have not been recognized as revenue. Before I turn to guidance, I'd like to offer some commentary on industry volumes. Speaker 300:16:59As a reminder, we use Humveta data as our benchmark for total market size. We believe this bottoms up dataset represents the best way we can understand how our business is performing within the market in a detailed way. For 2024, HAMDA mortgage volumes were approximately 4,000,000. For full year 2025, we're estimating market volumes of 4.24 to 4,640,000, representing year over year growth of 5% to 15%. We've been giving these estimates on a quarterly basis. Speaker 300:17:28As previously noted, we estimated first quarter twenty twenty five market volumes were 800,000 to 900,000 units and second quarter volumes were 1.15 to 1,250,000. Our estimate for the third quarter is 1,160,000 to 1,260,000 units, which at the midpoint represents quarter over quarter growth of approximately 0.8%. We'd expect a slight volume downtick between Q3 and Q4, in line with normal seasonal patterns. Our current expectation for the fourth quarter is 1,130,000 to 1,230,000 units. Now turning to our financial expectations for the third quarter. Speaker 300:18:05We expect total revenue between $31,500,000 and 33,500,000.0 with the midpoint representing a year over year decline of 2%. Our total non GAAP operating income is expected to be between $3,000,000 and $4,500,000 We've previously said we expect full year non GAAP operating expenses to be in the range of $85,000,000 to 90,000,000 We're actively making adjustments for the business in response to ongoing pressure in the mortgage market that could result in operating expenses coming in below that range. We'll be able to provide further updates on our next earnings call. And now let's take your questions. Operator00:18:40We will now begin the question and answer session. And your first question comes from the line of Dylan Becker with William Blair. Dylan, please go ahead. Speaker 400:18:56Hey, guys. I appreciate it here. Maybe, Neema, starting with you. I know there's been a little bit more near term rate volatility and some kind of pump takes on origination volumes over the past few years here, but wonder how you're kind of thinking about, the factors that are contributing to potential unlock overall volumes, whether rates, pricing, supply, etcetera, and kind of what you're hearing there? And then maybe pairing that with the momentum you guys are seeing in the home equity product on the consumer side that maybe makes you a little bit more insulated regardless of which directions rates move? Speaker 200:19:34Yeah. Thanks for the question, Dylan. Couple of things I'd say. The small rate movements make a big difference in our customers' volume basis. And so we've seen that a few times. Speaker 200:19:46Late 'twenty four, we saw that once. And then even recently when rates came down on, on Friday because of the jobs report, we saw that as well. So on the one hand, it's something we pay very close attention to. But on the other hand, it's something that's out of our control. And so the things that are in our control is one of the things that you called out, which is a budding home equity business. Speaker 200:20:07And and I talked about rapid refi in my prepared remarks, but another one of our rapid products is rapid home equity, which is a far more up, automated, far higher conversion home equity product that we're really excited about, and it's getting great uptake from our customers. I mean, they they really love the concept of giving someone a real home equity offer that they can really act on in the moment. And, you know, it creates more value for them, creates more value for us in turn. And so not only are we seeing home equity volumes rebound, we signed a number of very large home equity lenders late last year and and some this year. And so and on top of that, we've been adding rapid home equity as an add on to existing home equity customers. Speaker 200:20:48So in some ways, that's helping insulate us from the things that are out of our control, like like rate movements. But, you know, I think we we've kinda set ourselves up really well. And and the last thing I wanna highlight as part of that is probably the most important the thing that I really love the most about this year's numbers is how much we've stabilized our customer base in a time of turmoil. Because that's the thing that sets us as a foundation sets the foundation for us as a company to not just take advantage of the rate rebound, but come out much stronger when rates do come down. The fact that we have basically I shouldn't say that we have zero churn this year, churn notices this year from customers. Speaker 200:21:28I mean, that's quite a feat for any software company, let alone a software company in this space as volatile the mortgage industry. So very excited about that and something that I you know, we really hang our hat on because we've stayed customer focused. We've made sure we do right by our customers. It doesn't mean we're perfect, but we always follow through on the things that we say we're gonna do, you know, as best that we can, and we our customers all know that we care about them. Speaker 400:21:53Yeah. No. Certainly. No. I I agree wholeheartedly with that, and that makes sense, Hema. Speaker 400:21:57Thank you. Maybe, Amir, switching over to you on the the per funded loan metrics. And I do think with a large customer kind of working with them from an economic perspective makes sense with the near term step down there. But could you maybe remind us the puts and takes of what that kind of implementation and ramp can look like over time as maybe they start onboarding and adopting more products? And how we could think about kind of the pace of recovery as a rapid refine a handful of these other solutions start to contribute more materially due to Speaker 200:22:30the higher ARPU uplift there? Thank you. Speaker 300:22:33Absolutely. Thanks, Owen, for the question. I'll start with the same component as to what Nima mentioned, which is for the customer that we signed and this ability to, in essence, not just keep the customer but enable us to grow with them. We brought a very large customer on board. That customer, in terms of your question of ramp, they're already a large customer. Speaker 300:22:50And so in the short term, what you'd see is, in essence, the headwind that we discussed, which is a pressure on our economic value per fundable. For this customer and for our other customers, the expansion for us on eBPFL will come from two components. It will come from not just the ramp of the mortgage solution, which is where we always start, but it will come from then the adoption of close, which we've shared, is highly accretive to us and very just very beneficial for both Glenn and, obviously, our customers. And then lastly, as it pertains to what you've already noted yourself, we have shared a weekly rapid refi for what we're seeing in the market today, not just in terms of timing, but also in terms of its value components. Be the second component that allows us to become much more headwind much more tailwind centric, I'm sorry, and allow us to regrow and get eBPFL back to a growth rate. Speaker 300:23:35Great. Thank you both. Operator00:23:39And your next question comes from the line of Ryan Tomasallo with KBW. Ryan, please go ahead. Speaker 500:23:45Hi, everyone. Thanks for taking the questions. Nice to see the strong sales momentum. Regarding the 23 deals you called out in the third quarter, can you say what the mix was in terms of new logos versus expansion? And on the new logo front, it sounds like, Nima, you're seeing traction there, but just any way to quantify if you're seeing that mix of new logos in terms of deals quarter to quarter increase? Speaker 500:24:11And then lastly, just on the IMB logos, you called out, I think three new logos signed in the quarter here. Any context on what drove those wins specifically if those were competitive takeaways? Thanks. Speaker 200:24:28Yes. In many cases I'll start with the I and B question first. In many cases, those are competitive takeaways because it's taken a lot for us to get to this point in the cycle where we're not just stable, but we're innovating quite a bit. We mentioned rapid refi, but that's one piece. We're investing heavily in blend close. Speaker 200:24:47We're investing heavily in our core platform. And so our customers really appreciate that. They want a partner who can innovate through the ups and downs in the market. And so I think we've shown that we're resilient, and we will do that. And we'll keep building things. Speaker 200:25:02I mean, one of the most common things I hear about software providers in the industry is, you know, they stopped innovating. They they let their their technology get stale. They look at this AI wave as something that our customers look at it as something they can really benefit from, but tech companies in this space aren't really being able to take advantage of it in the way that they should. And I think a lot of that is our resilience is what has led us to this point of cycle with the INBs. And I think layering that on top of the fact that we now have a dedicated business unit. Speaker 200:25:39One thing about INBs, and you probably know this, Ryan, is they're very, very idiosyncratic. They're a little different than a bank or a credit union or maybe a lot different in some cases. And so they have they have unique needs. They're very different in how they operate, how they track their p and l, what things are important to them, which is why we stood up a dedicated IMB business unit. And that dedicated IMB business unit includes the ability to build product, the ability to support our customers, the ability to sell to our customers or prospects. Speaker 200:26:08And that's really driven a lot of, I guess, positive momentum with the INVs from us. They feel more than ever that we care about them. We've always cared about them, but now they get to feel it and see it firsthand and have a dedicated team they get to work with. And so I think it's been a really a very positive story for Blend and one that I think this market with the IMVs, it's such a big market, such an interesting market and one that now we have this focused unit, I think we can take a focused effort at continued expansion there. As for a breakdown of new logos versus expansions, we don't share that We haven't shared that number. Speaker 200:26:42But I think one thing that's been surprising to me has been how much through the '4, it was very hard to sign new logos because people are still in cost cutting mode. And now not only are we getting new existing customers to expand, but we are getting our pipeline is very good. The customers we've signed this year, the new logos we brought on this year, we announced a number of them publicly, in fact, are some big names. And, of course, smaller ones that go along with it, but these are companies that maybe took '23 in the '24 off. And now they're coming back to the table and saying, hey. Speaker 200:27:16It looks like the market's gonna recover imminently. Let's get in front of that. And so I it's one of the things that, you know, layered layered on with all the other good things that I said that I'm excited about, it gives me a lot of promise for the industry's future and, obviously, Blend's part in it. Speaker 500:27:33Great. And then, Amir, I think, apologies if I missed this in your prepared remarks, but I think you've previously been guiding to a Rule of 40 by the end of this year. Is that still the case or anything notable to call out in terms of changes on that front? Speaker 300:27:48Hey, Ryan. Thanks for the question. We're not in a position to make any changes yet. We're obviously monitoring the macro in its own aggregate. There's a lot of movements, not just to your question, but to what Dylan mentioned earlier. Speaker 300:28:00But we expect to be able to come back to the next quarter and just reaffirm or obviously change or update our perspective. Thanks for taking the questions. Operator00:28:12And our next question comes from the line of Aaron Crimson with Citizens. Aaron, please go ahead. Speaker 600:28:27Thank you, guys. Neema, I want to start with a bigger picture question, I think, topical with the release of GPT-five today, SaaS companies trading off and your vertical software background at Palantir and Blend. How do you think about the relative positioning of vertical software vendors versus horizontal vendors in an AgenciKi world, specifically in financial services? Speaker 200:28:48Yeah. The the the thing about vertical software that makes it so special is that you can get real results as a customer very quickly. Some of the customers that we announced putting aside AI for a second, some of the customers we announced earlier this year or last year are already live and ramped and doing a ton of volume, including a top 10 bank. And so, you know, something that we're super proud of is that because it's vertical software, because it's built purpose built for this industry and for this use case, it allows for much more rapid ROI for our customers. So that's one piece. Speaker 200:29:23I think vertical software in general is superior in a lot of ways for that reason versus going into a horizontal platform and completely having to customize it from scratch to serve a use case that's the same across, you know, hundreds of or thousands of institutions. And then with AI, it becomes even more acute because the purpose of AI, AgenTeq AI, is to is gonna be in this industry, my belief is gonna be to take a lot of the things that are operationally very manual for our for our customers that drives up costs for our for our customers and ultimately for consumers. And it's going to make those things much faster and easier. And so simple example would be, you know, humans have to go and look at appraisals and look for three exterior photos and three interior photos. And that's something that AI can do extremely well, but there's thousands of those examples per loan. Speaker 200:30:11And so when you're thinking about how to make this industry modern and efficient, really, only way is something we could handle this level of unstructured complexity and bring simplicity to it, and it has to be purpose built for this industry in order to do that. Otherwise, every single lender is going to be building the same prompt, the same agents, the same tools for the same use case from scratch. And it's and it's hard to maintain because those rules change as Fannie and Freddie and others update their guidelines as regulations change. So it's very important, and I think vertical software companies are well positioned to deliver outcomes faster with AI. And, you know, hopefully, Blend is no exception. Speaker 600:30:57That's really helpful perspective. Then, Amir, thanks for everything as well. I guess one last question on the public calls for you. It's great to see the strong consumer banking growth again this quarter at 43%. I'm trying to quantify Dylan's question a little bit. Speaker 600:31:12How should we think about the home equity component of of the consumer banking line, its contribution to growth coming in above the top end of the the CAGR range again in 2Q, and the possibility that HELOCs will be included in the mortgage revenue line in the future so we can better understand the core consumer revenue. Speaker 300:31:31Thanks, Aaron. Let me double click into that by just breaking it down into a few pieces. First, as it pertains to Home Equity, there's a seasonal aspect that we've spoken to, and so you're seeing an uptick from a quarter over quarter perspective. Second, we've continued to not just add from the, like, the for home equity application, but in essence, rapid home equity. We're seeing that app gain traction, which implies that our market share and overall what we're able to achieve has been increasing, hence the increase that you see relative in the consumer banking numbers. Speaker 300:31:57Embedded in those numbers as well, though, is our success as it pertains to nonhome equity, so deposits and the the other core components, credit cards, auto and so on and so forth. It's the function that all of those are in essence executing right now, which is why we were able to execute to what we did in q two. On a perspective basis, so now correlated to your your question as it pertains to what Dylan mentioned, there will be a point in time where, again, as you see a very large return and stabilization of mortgage and refi, we expect home equity to somewhat stabilize. You'll see in essence one side, versus another. But we feel very good because of the market share that we have in home equity, the expansion through rapid home equity, which is really allowing us to drive price uplift, and then lastly, our ability to just come you know, bring that together from a whole suite of solutions to just power what we do today. Speaker 200:32:45Thank you. Operator00:33:06And your next question comes from the line of Joe Baffi with Canaccord. Joe, please go ahead. Speaker 200:33:12Thank you. This is Balafsandhi on for Joe. Thanks for taking the question. I just have one. Nima, you talked about the opportunities in AI and what you can do there for your clients. Speaker 200:33:24How should we think about the investment that's that's needed to, to get there? Good question. Yeah. I would say to start with, you know, we're very early in our AI journey. So I wanna I wanna couch my answer in with that in mind. Speaker 200:33:42But one of the things that makes AI very helpful for us is not only the use cases and and outcomes that it can drive for our customers, but it's also making us more efficient as an organization using the AI tools internally. We use it across our entire product life cycle. We use it across every aspect of, how we work with, you know, creating materials, content. And so it's making us more efficient. And even building AI tools is getting more efficient by the day. Speaker 200:34:10I don't know if you saw, but an hour ago or so, OpenAI released g p t five. Those kinds of things are only beneficial to our story and our ability to serve our customers and drive ROI. And so while I don't have an exact investment number for you, I can say in aggregate, it's making our company better and more efficient, and it will make our customers' lives better and more efficient as well. Thanks for the color. That's all for me. Operator00:35:06There is no further question at this time. 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