Open Text (NASDAQ:OTEX) is a Canada-based enterprise information management (EIM) software company that provides a wide range of solutions designed to help organizations securely capture, manage, store, and analyze business information. Founded in 1991 in Waterloo, Ontario, the company has grown into a global provider of content services, digital process automation, and cloud-based applications. Open Text’s platform is designed to support enterprise-scale deployments, enabling businesses to improve information governance, reduce compliance risks, and drive digital transformation initiatives.
Core offerings from Open Text include content management, which allows companies to organize and deliver both structured and unstructured data; business network services for secure B2B integration; digital experience solutions that power customer engagement; and analytics tools that extract insights from large volumes of information. The company also provides specialized applications for legal discovery, customer communications management, and information exchange, all delivered through on-premises, hybrid, and cloud-native environments. Its technology stack leverages artificial intelligence and machine learning capabilities to automate document classification, metadata extraction, and process workflows.
With operations spanning North America, Europe, Asia-Pacific, Latin America, and the Middle East, Open Text serves customers in industries such as financial services, healthcare, manufacturing, government, and energy. The company’s global network of professional services teams assists clients in system integration, migration, and ongoing support, ensuring that large-scale deployments meet performance, security, and regulatory requirements. Partnerships with major cloud providers and technology integrators further extend Open Text’s reach and interoperability with other enterprise systems.
Open Text is led by CEO and CTO Mark J. Barrenechea, who joined the company in 2012 and has steered its strategy toward cloud expansion and strategic acquisitions. Under his leadership, Open Text has acquired a number of firms to enhance its portfolio—targeting capabilities in areas like AI-driven analytics, secure file sharing, and digital process automation. This focus on innovation and integration continues to position Open Text as a key player in the enterprise content and information management market.
