Domino's Pizza Q3 2022 Earnings Call Transcript

Quartr
Provided by Quartr
October 13, 2022

There are 13 speakers on the call.

Operator

Good day and thank you for standing by. Welcome to the Third Quarter 2022 Domino's Pizza Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer Please be advised that today's conference is being recorded. I would now like to hand the conference over to you speaking to Ryan Goers, Vice President of Finance and Investor Relations.

Operator

Please go ahead.

Speaker 1

Thank you and good morning everyone. Thank you for joining us today for our conversation regarding the results for the Q3 of 2022. Today's call will feature commentary from Chief Executive Officer, Russell Weiner and Chief Financial Officer, Sandeep Reddy. As this call is primarily for our investor audience, I ask all members of the media and others to be in a listen only mode. I want to remind everyone That the forward looking statements in this morning's earnings release and 10 Q also apply to our comments on the call today.

Speaker 1

Both of those documents are available on our website. Actual results or trends could differ materially from our forecast. For more information, please refer to the risk factors discussed in our filings with the SEC. In addition, please refer to the 8 ks earnings release to find disclosures and reconciliations of non GAAP financial measures that may be referenced on today's call. Our request to our coverage analysts.

Speaker 1

We want to do our best this morning to accommodate as many of your questions as time permits. As such, We encourage you to ask only one one part question on this call. Today's conference call is being webcast and is also being recorded for replay via our website. With that, I'd like to turn the call over to our Chief Executive Officer, Russell Weiner.

Speaker 2

Thank you, Ryan, and thanks to all of you for joining us this morning. I'm encouraged by our global performance during the Q3. Excluding the negative impact of foreign currency, global retail sales grew almost 5% in quarter, resulting in a 3 year stack of +28 percent versus Q3 of 2019. We and our franchisees opened over 200 net new stores during the quarter and over 1100 over the trailing 4 quarters. 44 of our international markets opened at least 1 net new store, demonstrating the continued strong global demand for Domino's.

Speaker 2

Our team members and franchisees around the world have continued to show the agility and perseverance required to operate in a volatile macroeconomic environment. I wanted to start the call by going a little bit more in-depth on our U. S. Business and some key initiatives. 1st and most important, the Domino's brand is as strong as ever.

Speaker 2

Our research shows the brand health remains at pre pandemic levels and we have maintained our lead over relevant QSR competition and critical brand health metrics like net promoter score, taste and value. All of these are key indicators of short and long term performance. Next, same store sales. Same store sales in the U. S.

Speaker 2

Were up 2% versus Q3 of last year. And when we look at our business on a 3 year stack, which we'll continue to do for as long as it remains useful to put in perspective any COVID impact, same store sales were up almost 18% versus Q3 of 2019. This represents a sequential improvement in 3 year comps from Q1 and from Q2. Now carryout. Carryout continues to be a growth lever and a massive opportunity for As you know, while Domino's started as a pizza delivery company, we began targeting the carryout segment with specific offers in 2011.

Speaker 2

That effort has paid off as NPD share data shows that we became the number one carryout pizza brand in the U. S. At the end of last year. We continued to grow the carryout business in the Q3. Carryout same store sales were up almost 20% versus Q3 of 2021 with a 3 year stack of plus 35% versus Q3 of 2019.

Speaker 2

Most importantly, we continue to see tremendous runway ahead in our carryout business. On the delivery side, the pricing we took on our national offer for delivery performed as our proprietary research predicted. Going from $5.99 to $6.99 on our delivery Given the continued inflation we have seen, our analytics now indicate we should take pricing on our national carryout deal as well. We will continue to balance customer value and franchisee profitability by taking our carryout mix and match deal from $5.99 to $6.99 starting on October 17. From a delivery capacity perspective, we saw progress throughout the quarter resulting from our initiatives in this area.

Speaker 2

While we only have visibility to our corporate stores, the number of job applications and new hires have increased throughout the year. And at the end of the quarter, we were more or less back to 2019 levels as far as applications and new hires per week. Staffing remains a constraint, but my confidence in our ability to solve many of our delivery labor challenges ourselves has grown over the past few quarters. Our delivery service also showed improvement throughout the quarter. While we still have work to do to get back to our and high standards for delivery service, I am encouraged by the progress we've made so far.

Speaker 2

Estimated average delivery time has improved every quarter this year. Additionally, our system is all in on another boost week for Q4, indicating their confidence in handling the increased volume. A boost week in each of 3 consecutive quarters represents a return to our pre pandemic boost week cadence. Finally, with regard to phone orders, around half our stores in the U. S.

Speaker 2

Are now connected to call centers to help answer at least some of their calls. Now moving on to our corporate stores. Our corporate stores there, we are continuing to make moves to strengthen that business and the Domino's brand. We refranchised corporate stores in Utah and Arizona after the end of the quarter. These transactions provided the opportunity to bring in Several fantastic existing franchisees who will further evolve and accelerate growth in these markets, as well as 3 new To unlock growth by buying stores such as our transaction earlier this year to purchase stores in Michigan and selling stores such as the 2019 transaction to refranchise in New York.

Speaker 2

I visited our corporate stores in Houston in Q3 and was Happy to see progress and get feedback on some of the operational initiatives we're testing. As we have said, it is critical that we drive efficiency and effectiveness to benefit our customers and simplify jobs for our employees. I look forward to sharing more about these initiatives as we continue to learn. Now for more detail on Q3 results, I'd like to turn it over to our CFO, Sandeep Reddy. Sandeep?

Speaker 3

Thank you, Russell, and good morning to everyone on the call. I'll begin my remarks with updates on the actions I've previously outlined to improve our long term profitability. First, we are continuing to examine and evolve our pricing architecture. During the Q3, The average price increase that was realized across our U. S.

Speaker 3

System was 5.4%. As Russell mentioned earlier, we will adjust our carryout mix and match deal from $5.99 to $6.99 on October 17. As a result of this update, we expect the realized pricing to increase to approximately 7% in the 4th quarter. 2nd, efficiencies in our cost structure as we seek to ensure that revenues consistently grow faster than expenses. We saw a sequential improvement in the year over year contraction of operating income margin as a percentage of revenues from 180 basis points in Q2 to 160 basis points in Q3.

Speaker 3

We need to continue this trend. 3rd, we realized the sequential improvement in U. S. Same store sales from minus 2.9% in Q2 to plus 2% in Q3, mostly driven by a smaller decline in order count. Now our financial results for the quarter in more detail.

Speaker 3

Global retail sales decreased 1.6% in Q3 2022 as compared to Q3 2021. When excluding the negative impact of foreign currency, Global retail sales grew 4.7% due to positive sales comps in the U. S. And sustained global store growth momentum over the trailing 4 quarters, lapping 8.5% global retail sales growth excluding FX in Q3 2021. As we have discussed in the past, we believe it remains instructive look at the cumulative stack of sales across the business anchored back to 2019 as a pre COVID baseline and we'll continue to do so for as long as we believe it is useful in understanding our business performance.

Speaker 3

Looking at the 3 year stack, our Q3 2022 global retail sales excluding foreign currency impact grew 28% versus Q3 2019. Breaking down total global retail sales growth, U. S. Retail sales increased 4.1%, rolling over a prior increase of 1.1% and are up more than 26% on a 3 year stack basis relative to Q3 2019. International Retail excluding the negative impact of foreign currency grew 5.2%, rolling over a prior year increase of 16.5% and are up more than 30% on a 3 year stack basis relative to Q3 2019.

Speaker 3

Turning to comps, during Q3, Same store sales for our U. S. Business increased 2%, rolling over a prior decrease of 1.9% and were up 17.6% on a 3 year stack basis relative to Q3 2019, representing a sequential 0.9 percentage point improvement from Q2 on a 3 year stack basis. Breaking down the U. S.

Speaker 3

Comp, our franchise business was up 2.2% in the quarter, while our company owned stores were down 1.9%. The estimated impact of fortressing was 0.7 percentage points during the quarter across the U. S. System. The increase in U.

Speaker 3

S. Same store sales in Q3 was driven by an increase in ticket growth, which included the 5% in pricing actions I mentioned earlier, partially offset by a decline in order count. As we have previously shared, we believe it is instructive to break our U. S. Into quintiles based on staffing levels relative to our fully staffed store to give a sense for the magnitude of the impact of staffing.

Speaker 3

Looking at Q3 same store sales, stores in the top 20%, those that are essentially close to fully staffed on average, outperformed stores in the bottom 20%. Those that are facing the most significant labor challenges by less than 6 percentage points. This is down sequentially from the 7 percentage point gap we saw in Q2 between the top and bottom quintiles, showing improvement in the lower Quintan stores ability to meet consumer demand. Now I'll share a few thoughts specifically about the carryout and delivery businesses. The carryout business was strong in Q3 with U.

Speaker 3

S. Carryout same store sales 19.6% positive compared to Q3 2021. On a 3 year basis, Our carryout same store sales were up 35% versus Q3 2019. The gap between the top and bottom quintiles based on staffing levels remained relatively small during the quarter, highlighting both strong consumer demand and the lower cost to serve relative to delivery order. The delivery business continued to be more pressured.

Speaker 3

Q3 delivery same store sales declined by 7.5% relative to Q3 2021. Looking at the business on a 3 year stack, q3 delivery same store sales were 8.4% above Q3 2019 level. When we look at the Quinta's relative to the delivery business, we continue to see a more pronounced difference in performance. We saw an 8 percentage point gap in delivery same store sales between stores in the top 20% and those in the bottom 20%. While we continue to see a gap in performance between the top and bottom quintiles, this represents a sequential improvement from the 11 percentage point gap in the 2nd quarter and the 17 percentage point gap in the 1st quarter.

Speaker 3

A point to note is that despite the decline in same store sales in the past year, our pizza delivery QSR market share based on NPD data is up modestly over the prior year as we see a similar decline in the size of the delivery market over the past year. This decline in pizza delivery QSR is potentially attributable to a shift of delivery to dine in as consumer behavior starts to revert to pre pandemic habits. In fact, the pizza delivery QSR market is still up almost 30% was at 3 years ago despite the recent decline. Our market share in total pizza QSR, which includes delivery, dine in and carryout, has held steady over the past year and is up by more than 200 basis points versus 3 years ago. The overlap of our customers who order both delivery and carryout continues to be relatively modest and is trending slightly above Shifting to unit count.

Speaker 3

We and our franchisees added 24 net new stores in the U. S. During Q3, consisting of 27 store openings and 3 closures, bringing our U. S. System store count to 6,643 stores at the end of the quarter, which brought our 4 quarter net store growth rate in the U.

Speaker 3

S. To 2.7%. With our strong four wall economics, we remain bullish on the long term unit growth potential in the U. S. And we maintain our conviction that the U.

Speaker 3

S. Can be an 8,000 plus store market for Domino's. New store paybacks remain strong with stores opened in 2018 averaging around 3 year paybacks and stores opened in 2019 on track to deliver a similar performance. Same store sales excluding foreign currency impact for Verizon International declined 1.8%, ruling over a prior increase of 8.8% and were up more than 13% on a 3 year stack basis relative to Q3 2019. Similar to the Q2, we faced the headwind of the negative year over year impact of the expiration of the 2021 VAT relief in the UK, our largest international market by retail sale.

Speaker 3

This resulted in a negative comp for the quarter for international versus a slightly positive comp without this unfavorable UKVAP impact. The year over year impact of exploration of the 2021 UK VAT relief will continue while we lap the reduced rates through March 31, 2023, but with a lower impact as the UK VAT relief was reduced from 15% to 7.5% last year on October 1. Our international business added 201 net new stores in Q3 comprised of 263 store openings and 62 closures. Our closures were driven by our master franchisees exit from the Italian market as well as another round of closures in Brazil as our master franchisee there continues its work to optimize the store base in the market. This brought our current 4 quarter net store growth rate in international to 8.1%.

Speaker 3

When combined with our U. S. Store growth, our trailing 4 quarter global net store growth of 6.2% continues to fall within our 2 to 3 year outlook range of 6% to 8%. Turning to revenues and operating income. Total revenues for the 3rd quarter increased approximately $70,600,000 or 7.1% from the prior year quarter, driven by higher supply chain revenues due to a 13.4% higher market basket pricing to stores and U.

Speaker 3

S. Stores revenues resulting from retail sales growth. These increases were partially offset by changes in foreign currency exchange rates, which negatively impacted international royalty revenues by $7,900,000 during Q3. Our consolidated operating income as a percentage of revenues decreased by 160 basis points to 16.5 percent in Q3 from the prior year quarter, primarily driven by food basket and labor cost increases. These impacts were partially offset by pricing actions and G and A leverage.

Speaker 3

Our diluted EPS in Q3 was $2.79 versus $3.24 in Q3 2021. Breaking down that $0.45 decrease in our diluted EPS, our operating results benefited us by $0.10 Changes in foreign currency exchange rates negatively impacted us by $0.17 Our higher effective tax rate negatively impacted us by $0.48 $0.36 of which was driven by changes in tax impact of stock based compensation. Lower net interest expense benefited us by $0.02 and a lower diluted share count driven by share repurchases over the trailing 12 months benefited us by $0.08 Although we faced operating headwinds, We continue to generate sizable free cash flow. During the 1st 3 quarters of 2022, We generated net cash provided by operating activities of approximately $330,000,000 After deducting for capital expenditures of approximately $50,000,000 which consisted of investments in our technology initiatives and investments in our supply chain centers, including our new facility in Indiana, which will begin serving stores next week, we generated free cash flow of approximately $280,000,000 Free cash flow decreased $154,000,000 from the 1st 3 quarters of 2021, primarily due to changes in working capital, the timing of payments for accrued liabilities and receipts on accounts receivable and lower net income.

Speaker 3

During the quarter, we repurchased and retired Approximately 491,000 shares for $196,000,000 at an average price of $399.52 per share. As of the end of Q3, we had approximately $410,000,000 remaining under our current Board authorization for share repurchases. During the quarter, we drew down $120,000,000 on our existing variable funding note facility to fund additional return of capital to shareholders through share repurchases. Subsequent to the quarter, We also closed on a new additional $120,000,000 variable funding note facility with terms that are substantially similar to our existing facility and paid down $60,000,000 of the $120,000,000 drawn on the existing facility during the Q3. We are very pleased with the competitive terms we were able to achieve given the current volatile interest rate environment.

Speaker 3

In addition, as Russell mentioned, subsequent to the end of the quarter on September 26, we completed transactions to refranchise all our corporate stores in Arizona and Utah to certain franchisees for approximately $41,000,000 We will provide further details of the financial impact of the transaction when we report our Q4 results next year. Before I close, we would like to update the guidance we previously provided for 2022. Based on the continuously evolving macroeconomic environment, we now expect changes in foreign currency exchange rates to have a negative impact of $29,000,000 to $31,000,000 compared to 2021, an increase from $22,000,000 to $26,000,000 we were expecting to see in July. We now expect capital expenditures to be approximately $100,000,000 for the year, down from the previous guidance of approximately $120,000,000 And we now expect G and A to be $415,000,000 to $420,000,000 down from the previous guidance of $420,000,000 to $428,000,000 Thank you all for joining the call today. And now I will turn it back to Russell.

Speaker 2

Thank you, Sandeep. Before we open the call for questions, I wanted to talk a little bit about the macro environment and the potential impact on the QSR industry, particularly delivery. There are a couple of dynamics that we're watching in the broader restaurant delivery segment. 1st, as consumers return to some of their pre COVID eating habits, The sit down business that was once a source of volume for restaurant delivery over the past few years is rebounding and bringing back with it Some of the orders that were delivered when sit down was constrained. The second dynamic is inflation.

Speaker 2

We believe that inflation will impact delivery more and carry out due to the added expenses of fees and tips in that channel. Our research shows that a relatively higher delivery costs might lead some customers to prepare meals at home. This could be exacerbated as consumer spending becomes more constrained around the holiday. As we begin Q4, I believe Domino's is poised to emerge from these volatile times stronger than ever. This is what our business model was built for.

Speaker 2

I joined Domino's in 2008 during another tough economic environment. What I learned then is even more true today now that we're the number one pizza company in the world. In a world where consumer confidence is shrinking and inflation is high, Domino's will succeed as we have strong profitable franchisees, a team that makes disciplined decisions based on insights and have the digital supply chain and delivery expertise to offer best in class value and customer experience. We delivered around 1 out of every 3 pizzas in the United States before the pandemic, and we deliver around 1 out of every 3 pizzas today. One important thing we have today that we didn't have in 2,008 is a strong carryout business.

Speaker 2

As a more complete restaurant company today, I have never been more confident in the future of Domino's Pizza. With that, we'll open the call to questions.

Operator

Our first question comes from the line of Brian Bittner from Oppenheimer. Your line is open.

Speaker 4

Good morning. Russell, I want to ask about the promotional strategy. And I know you touched on a Tougher macro at the end of your prepared remarks, but specifically you've had the 20% off everything discount in place since around September 6. And it's been happening at a time where I think staffing still does remain a headwind even though it's been improving. And I would think franchisees margins are also being pressured by inflation.

Speaker 4

So can you just help unpack The strategic thinking around this strategy, and it is still in place from what I can see. So Is it accomplishing what you initially wanted it to accomplish?

Speaker 2

Good morning, Brian. Thanks for the question. Yes. On the 20 percent off, there were really 2 strategic reasons why we went ahead and did it. And as you said, it's kind of at the end of the quarter.

Speaker 2

The first is, as a brand, what Domino's tries to do is whenever there is a big tension In society, obviously, now the macro tension is around inflation. We try to do a brand action that shows that we are the advocates for our customers. And so in a time where there is inflation and everything is going up, Domino's being able to offer 20% off was Really a more strategic communication move than it was anything else. Secondarily, as I said in my opening remarks, We're about to evolve our carryout offer from $5.99 to $6.99 next week. And so part of what 20% off does, It gives us a little bit of room between where we were and where we're going from a communication standpoint.

Speaker 3

And Brian, I'll just add something to that. The 20% off promotion or the mix and match promotion from a Profitability standpoint is not significantly different. It's just a different way of delivering a promotion to the consumers. So from a margin standpoint, our franchisees And our corporate stores have not been really impacted in a significant way through this transaction to this promotion. And so we feel really good about that piece of it as well.

Speaker 4

Thank you.

Operator

Thank you. One moment for our next question. And our next question is from the line of Peter Saleh from BTIG. Your line is open.

Speaker 5

Great. Thanks. Russell, I just wanted to come back to those comments you just made, The tension on inflation, we've had double digit inflation really all year, Yes, it seems like the commentary and the rhetoric around the impact on the consumer seems a little bit more, I guess, pronounced right now. So Can you just talk about what you're seeing and maybe what's changed there that makes you feel like, I guess, has the inflation just caught up with the consumer More broadly or just what's changed on that side given that we've had really double digit inflation for really 3 quarters so far this year?

Speaker 2

Peter, thanks for the question. For us here at Domino's, our approach to whether it's an inflation environment or non inflation environment is We need to be the best relative value out there in the QSR industry. Interestingly enough, and it was exactly what our internal research Predicted, when we went from $5.99 to $6.99 we still remained a great relative value on the delivery side. Things have changed, prices, cost inputs have changed and our research now indicates we can do the same thing on the carryout side And we'll still remain a large relative value. So really that's our role within this inflationary environment is to be a strong relative value in QSR for our customers.

Speaker 5

Thank you.

Operator

Our next question comes from the line of Sara Senatore Thore from Bank of America, your line is open.

Speaker 6

Hi, thank you. A 2 part question, if I may. One was Just on company margins and how to think about that versus franchisees. Labor hours or labor cost was sort of stable. The Pressure was stable quarter over quarter even though your comps were a lot better.

Speaker 6

So is that signaling more wages or more hours in response to driver shortage and our franchisees seeing something similar. And then second, I guess, if you were to choose to refranchise the Michigan market to help mitigate the impact on company margins. Is the refranchising strategy a headwind to doing that? I know you talked about 70 basis points of comp headwind, which is pretty much unchanged, but just trying to understand the appetite for that. Thanks.

Speaker 3

Hi, Sarah. I'll take the first part of the question and then Russell will pick up on the second piece on the refranchising opportunity. So I think on the company margins What we saw over there was a multitude of headwinds, definitely the food basket and some investments in labor that we had to make over there. But I'm just going to step back a little bit and talk about total company margins. And number 1, the refranchising of these two markets Essentially, it will be margin accretive to total company margins and it will start showing up in the Q4.

Speaker 3

But I think specifically talking about corporate Stores margins, we've talked about this in the previous quarters as well, but from a pricing standpoint, I think we were slightly behind where the franchisees were and taking pricing. And I think as the inflationary headwinds have actually built, whether it's the food basket or the investments in labor that we have to make in our stores, That has been a pinch point for company operating margins. As we've talked about, we're evolving given the national offers right now on the carryout side and This benefit will come into the company operated stores as well as the franchisee stores obviously. And I think With what we've actually done in terms of changes that we've talked about since the last quarter, we're really pleased with the sequential improvement that we saw in same store sales. It went from -9 percent to -1.9 percent in the between Q2 and the 3rd quarter.

Speaker 3

So That's very encouraging and this ends up being a leading indicator of where we can take our profitability of the corporate stores going forward. So It's not going to be an overnight fix, but a lot of the actions, including pricing, are already underway. So I think it's more a question of Time to actually see this play out in terms of total profit margins. So first of all, franchising?

Speaker 2

Sure. Thanks for the question, Sarah. The franchising or refranchising strategy for us is really more I would think of it as a growth strategy. At Team USA, our corporate store markets are there to unlock growth in 2 ways. Sometimes we're going to buy a market like we did in Michigan And there it was to kind of redistribute stores and own some ourselves and unlock what is a market that we think have a lot of upside.

Speaker 2

In some cases, the unlocking of growth and the creation of franchisees that are going to be our future is done through refranchising and that's what was done most recently in our markets in Phoenix and Salt Lake City. And I would like to spend a few seconds just talking about what it means when we refranchise stores in this particular instance, Because really it's what makes Domino's so special. And maybe there are people who are listening to the call now who are interested in drivers positions. And let me tell you why you should be interested because our drivers become franchisees, right? We sold stores, we refranchised stores to Our franchisees in Arizona and Utah, 11 franchisees purchased those, 3 of them were first time franchisees, 2 of them were former corporate employees.

Speaker 2

Remember 95% of our franchisees started out as employees making pizza or driving. 6 franchisees purchased the 1st store they ever worked in. And so that's part of the American dream, which is Domino's. So in this case, we're unlocking growth and new franchisees.

Operator

Thank you. One moment for our next question. Our next question will come from the line of John Glass from Morgan Stanley. Your line is open.

Speaker 7

Thanks. Good morning. Can you talk about the outlook for the global unit growth balance of year and maybe into next year? You signaled that U. S.

Speaker 7

Would slow. I think you were seeing that international closures were higher. I'm not certain if this is all just contained in this quarter, but can you sort of talk about how you think about that? And if it is more generally, are you starting to see some constraints on international development given inflation, given supply chain? Are there any concerns that you might see Further deterioration or slowing, I should say, in international store growth ex those closures given changing macro environment?

Speaker 7

Thanks.

Speaker 3

John, this is Sandeep. And I think on the outlook for global unit growth, we're really bullish. I think things are Looking very strong in terms of where the potential for growth exists. We've talked previously about 10,000 potential stores In our top 15 markets, that hasn't changed in terms of the calculus. Looking at the more specific recent quarter, we've already flagged that In the U.

Speaker 3

S. Between the permitting and construction delays that we were dealing with, we're going to see a slowdown, the slowdown has come. So we saw that as a part of it. And I think Specifically internationally, we talked about the exit of the Italian market by a master franchisee as a key driver of the decline. And I think in Brazil, we had our master franchisee there continuing to optimize the market.

Speaker 3

There were some stores that closed in the Q1 And they closed some more stores in the Q3. So I wouldn't really read too much into this in terms of where the long term international trends are going. It is very strong in terms of potential. I talked in the prepared remarks about the paybacks on our U. S.

Speaker 3

Stores. They're very compelling. They're around 3 years from more recent years like 2018 2019 seems to be on track as well. I can assure you that the international CapEx are even better. So the runway that we've got over there is very, very strong and we're very confident of that.

Operator

Thank you. One moment for our next question. Our next question comes from the line of Brian Mullen from Deutsche Bank. Your line is open.

Speaker 2

Hey, thank you. Yes, I think in the prepared remarks, you said it was an 8 point gap between the top Quintile and the bottom quintile of stores this quarter in delivery, another sequential improvement. My question is, can you give us a sense of what the historical gap between the top and bottom quintile for delivery was prior to COVID? And when you get back to that normal gap, is that an indicator that the driver issue is getting close to solved in your mind, just how about that or measuring that internally as you make progress?

Speaker 3

Ryan, thanks for that question. You're right. I mean, the 8 point gap that we're seeing on delivery is higher than we've seen historically. But Again, let's just keep in mind, it was 17 points in Q1. It was 11 points in Q2 and now it's 8 points.

Speaker 3

It is still higher And there's still a bit more work to be done, but we continue to make progress as Russell talked about in the prepared remarks. So the key over here is We have to restore service to the levels that our customers are accustomed to. And we also need to make sure that we're able to fulfill all the demand that comes our way. It's when those things actually happen that we know we've actually returned to where we need to be. And I think as far as we're concerned, We continue to look for progress points as we make sequential progress through the year and we're very confident that The answer is probably within the system like we've talked about previously.

Speaker 3

But I think we'll continue to look at profiles. We'll talking about it as we go through the

Operator

next quarter. Thank you. One moment for our next question. Our next question comes from the line of John Ivankoe from JPMorgan. Your line is open.

Speaker 7

Hi, thank you. It's John Ivankoe. The question was on U. S. Unit development.

Speaker 7

I know we talked about your slowdown has come. I think Sandeep, your quote. But looking at the 172 units year over year, the 2.7%, is that I guess is that the bottom In terms of growth, I mean, how should we be thinking about the next Q4, firstly, but also the next 12 months in terms of those levels that you've achieved in the previous 12 months. I mean, is that stable? Higher or lower from here, I guess is the first question.

Speaker 7

And then secondly, I just wanted to understand if there's any symbolism in terms of the modest cutbacks in G and A and the more significant cutbacks in CapEx. Is that more timing oriented or are there other changes in the business that are going to be more lasting? Thank you.

Speaker 3

Thanks, John. Appreciate the questions. Now I think in terms of the U. S. Units, we flagged this back in the end of the second quarter When we talked about the expected slowdown due to the permitting and construction delays that we were seeing, I think it's expected to impact definitely the balance of the year As we've talked about earlier.

Speaker 3

And frankly, until we see the permitting and construction delays completely abate, It is going to be a headwind. But I think what we do see is once we get past that headwind, the demand is very strong from our franchisees. So we should see that towards to prior norms in terms of growth rates. And that's why we're really very convinced that We're on our way to that 8,000 plus mark and I think it's more a question of getting past these macro disruptions that we're seeing over here. And then I think when it comes to the G and A and CapEx adjustments to guidance, I'll take the G and A one first.

Speaker 3

Now the G and A is impacted a little bit by the refranchising of stores that we talked about, right. So with the some With the corporate stores in Arizona and Utah are now moving into the franchise P and L, the G and A structure that was going with those stores when they were corporate stores Wouldn't really hit our G and A and that's part of the driver of it. And there's some other small elements of adjustments in terms of expenses that actually went into that as well. It's not major, it's just more of a reclass between corporate stores and franchise stores. And I think on CapEx, If you look at our run rate on CapEx, the $120,000,000 was a bit of a tick up.

Speaker 3

We expected to have Heavier spend on some of our supply chain investments. We're just pretty much sliding it forward. So I don't think it's going to change the cadence of how much spend we're going to have. It's just more of a timing impact as far as going forward.

Operator

Thank you. One moment for our next question. Our next question comes from the line of Gregory Francfort from Guggenheim. Your line is open.

Speaker 8

Hey, thanks for the question. Russell, I had a question about just pricing elasticity. And I think it's interesting that a lot of your competitors have taken the Delivery price is up 25%, 30% above their in store prices. And you guys, it's pretty consistent, but you guys, I think, have a little bit higher delivery fees. Is that because of maybe some work on the elasticity of pricing in the delivery fees versus in the menu?

Speaker 8

And is there an opportunity to widen out, Maybe the delivery prices versus the in store prices over time for Domino's? Thanks.

Speaker 2

Yes. Gregory, thanks for the question. As we've said on prior calls, the delivery fees and the menu prices are both franchisees' decision on what to make. What we do there though is we provide them with what the competitive context is at a local level and there certainly are recommendations that are based on data on where you need to be versus the competition, and all that's taken into account when they set their pricing relative to our national price.

Operator

Thank you. One moment for our next question. Our next question will come from the line of Andrew Strelzik from BMO. Your line is open.

Speaker 9

Hey, good morning. I was hoping you could elaborate a little bit on your comments about efficiencies in the cost structure, which is something you had mentioned in prior quarters as well. But are you continuing to find incremental efficiency opportunities in recent months? Or is this more kind of execution of the initiatives been talking about. And then is there anything at the store level technology or otherwise that you're exploring to potentially help from an efficiency perspective?

Speaker 3

So, Andrew, thanks for the question. In terms of efficiency in the cost structure, I think from the beginning of the year, we've been talking about continuing to look at it. I think it's a combination of other costs that actually could be eliminated if they make sense to eliminate, but more importantly, it's resource allocation. How do we redeploy resources with the best returns? And so I think in terms of the journey that we're under, it's not really changed that much from what we talked about when I first talked to you in April.

Speaker 3

And I think we'll continue to do this as we move forward, not just in the Q4, but into 'twenty three as well. And so from that standpoint, there's nothing more than that. But I think from a technology and supply chain standpoint, if you have a question, Russell may have some comments to add on that.

Speaker 2

Yes. I think you're absolutely right. On the efficiency standpoint, it's something we've been looking to drive and we'll continue to look to drive. And I think there are really 2 ways that we're doing it. 1, this is in the physical circle of operations and bringing in and codifying best practices that we're going to talk about in future calls.

Speaker 2

But as part of what I told you, I was so excited to see when I was down in Houston. In addition to what we can do with the physical circle of We have a next generation suite of store systems that we've already launched and we're going to continue to launch That really just tries to automate some of the more manual decision making and optimize the efficiency and effectiveness of our stores. So we're looking at from a human centered design standpoint and also how can technology help us.

Operator

One moment for our next question. Our next question comes from the line of Andrew Charles from Cowen. Your line is open.

Speaker 4

Great. Thank you. Russell, I know you said brand health scores are pre COVID highs, but I want to dig in a little bit more just around the evolution and modernization in recent years with things that drove your success in the prior 10 years, menu innovation, loyalty, digital and advertising. And really my question is, Looking beyond Boostweeks and beyond 4Q, what work is being done to advance the ball on these core four parts of the playbook to help you guys grow traffic in 2023 and beyond in a more competitive delivery environment as well as pizza category?

Speaker 2

Yes, Andrew, thanks for the question. I mean, you're right. Certainly, during the last couple of years, we were adjusting as things kind of came our way. So the long term Planning and kind of the stories you're used to seeing from Domino's, maybe took a little bit of A back seat to just trying to adjust to what was going on in the environment. But I fully expect, obviously, we can't talk about the future.

Speaker 2

What you've seen from us before, which are these, oh yes, we did stories that are adjusting to what's going on in society, Technology innovation, not only for the customer, but in store. From an innovation standpoint, I think we're really unique and we will continue to be unique And that we just don't launch products for product's sake that are we're spending all this money and then they come out of the market. We launch incremental forms and those platforms work really well into our mix and match deal. And we know when we work them into our mix and match deal, it increases items per order And that's the healthy way to drive ticket. So I think you're right on in how you assessed the way we've grown the business and that's how we're going to be focused moving forward.

Operator

Thank you. One moment for our next question. Our next question comes from the line of Chris O'Cull from Stifel. Your line is open.

Speaker 8

Thanks guys. This is Patrick on for Chris. My question relates to the supply chain. Am I right in thinking That unit volumes remain down year over year along with transactions. And if so, what opportunities are there to improve volumes outside of Unit and transaction growth in that segment, would you consider adding new products or potentially some other alternative that makes strategic sense for the business as a whole?

Speaker 3

Yes, Chris sorry, thanks for the question. And I think specifically on supply chain, if you go and look at the Most recent quarter, yes, unit volume was down, just because I think that was a driver that was A partial offset to the fact that the market basket pricing was up by 13.4%. But I think overall when we look at the actual dynamics of what happened in the margin, There were 2 different things. I think you had fuel and labor costs basically were also a headwind that actually impacted the supply chain margins in the quarter, Which sequentially was a change. It was actually a hardening impact compared to the Q2 and that's why you saw margins shift a little bit downwards in terms of the gap versus the prior year.

Speaker 3

And just a reminder, I think we've said this before, but supply chain margins in an increasing cost environment will contract Because we have a constant dollar margin on whatever food product we sell. In the opposite situation where costs decline and food cost decline, we would be seeing improving margins. So this is nothing new in terms of our business model and the model that we apply to How we price to the franchisees. And so we expect to see this headwind for the balance of the year given where we're projecting the food basket.

Operator

Thank you. One moment for our next question. Our next question comes from the line of Lauren Silverman from Credit Suisse. Your line is open.

Speaker 6

Thanks so much. I wanted to ask about the increase in the 2 or more mix and match for carryout next week. Can you talk about the decision to change the carryout price now versus increasing it in March alongside delivery? Is elasticity lower than expected? You have more comfort raising it on carryout or any other factors that went into the decision?

Speaker 6

Thank you.

Speaker 3

Thanks, Lauren. I think What's really important is really think about the philosophy on how we'd look at pricing in the company and it's not new, it's not started this year, it's been happening over the last decade or more. And I think there's key elements to it. One is, I think we would look at our input costs and essentially what that does in terms of long term Store profitability for the franchisees in our own corporate stores. But then we also look at the relative consumer price points and competition in the marketplace.

Speaker 3

So when you actually peel back to the decision to adjust the delivery mix and match back in March, All of these factors were taken into consideration, but I think we saw that there had been some hardening in costs was in the labor side. And because delivery is a more labor intensive channel of business, we had visibility to that where the increases tend to be more permanent in nature And to drive the contribution margin that was needed on the delivery side, we believe it was needed to make that adjustment to the mix and match price on delivery in March. While Food Basket had already started going up, what has happened historically is it's been very volatile. It can go up, but it can also reverse. So we wanted to make sure that the increasing costs that we are seeing on the pool basket were likely to sustain.

Speaker 3

And also we've examined over the last 6 months how competitive pricing has evolved in the marketplace. So when you take both those Elements into consideration competitive price shift as well as the fact that the food basket has continued to harden, we believe now is the right time to make the change in the carryout mix and match as well to drive that profitability for the franchisees and for ourselves.

Operator

Thank you. One moment for our next question. Our next question comes from the line of Jared Garber from Goldman Sachs. Your line is open.

Speaker 10

Hi, thanks for the question. Russell, you made some comments around maybe the shift that you're seeing or potentially will see in the delivery business versus the carryout business as it relates to consumer demand and some more pressure on the consumer. Can you talk about that dynamic in international markets as well and maybe give us a little bit of a sense of the breakdown on carryout versus delivery there? And I know we heard some good color on the UK market, some of the bad impact there, but certainly the macroeconomic outlook in broader Europe is a little bit more challenged as we go forward. So any color on how we should be thinking about that or how you're thinking about that and what you're hearing and seeing from franchisees would be great.

Speaker 10

Thanks.

Speaker 3

Yes, Jared, I think just a couple of points on that before I get into the international markets, which I think was the bulk of where you're talking about The demand change. So I think what we talked about in the prepared remarks was specifically on delivery, there There'll be some pressure due to the macroeconomic environment and inflationary environment. But I think overall from a carryout standpoint versus delivery, As we've said in the prepared remarks, there's very little overlap between the two businesses. I think there's 2 pretty unique businesses. So we don't necessarily see switch out between the two channels.

Speaker 3

But I think overall when we talk about the impact of inflation, it is not just a domestic impact, it's international as well. So the same dynamics That we talked about being a pressure point would be an impact internationally including the UK that we talked about. And I think The risk is when you have a very significant inflation, consumers may actually switch to cooking at home and preparing food at home. And that's just the risk factor. We are in unprecedented inflationary times.

Speaker 3

So how consumer behavior evolves Right now is still a little bit more to be seen, but our testing model show that there's a higher likelihood of switch If inflation remains at these elevated levels.

Speaker 2

Yes. I would just add to that. What Sandeep said is, When pricing hits on the delivery side, people tend to more go to cook at home. When pricing hits on the carryout side, Folks tend to look at relative value and that's really where we win. And a lot of the growth, I mentioned earlier, we're the number one carryout pizza brand, at least in the U.

Speaker 2

S. But the fact is we also source a lot of our carryout volume from other QSR. So during times globally where pricing is going up On our carryout business, it actually should be a source of volume.

Operator

Thank you. One moment for our next question. Our next question will come from the line of Dennis Geiger from UBS. Your line is open.

Speaker 3

Thanks for the question. Sandeep, you spoke to

Speaker 11

a strong franchisee demand to open new stores in the U. S, particularly as you get past the supply chain and the permitting delays. So I'm just wondering if you could speak a little bit more to sort of franchisee health across the U. S. As we think about the cost pressures that the industry has been facing as well as now sort of higher interest rates.

Speaker 11

Just sort of where

Speaker 3

Yes, I think when we talk to our franchisees and Obviously, when we went through this recent refranchising transaction as well, significant discussions are around potential growth. And I think Every time we actually have these discussions, we're talking about growth potential. So, the growth pipeline is very clearly seen by our franchisees And they partner with us very extensively on how to tap into that growth pipeline. And so this comes from Multiple conversations that are happening across the organization. They happen with all of our leadership in the organization with Russell of course.

Speaker 3

And I'm really confident because I've seen the level of confidence building since I've come in. So When I came in April, I think things were pretty much at the toughest point that they were. But I think every quarter that I've been over here sequentially, I've seen an improving sentiment because solutions are being found. I think collectively we're seeing improvements in performance. And I think the latest decision that we've actually taken on the national offer has been very well received by our franchisee system And we're all excited to drive long term profitability.

Speaker 2

And I would just add to that. For me, working with Domino's franchisees is the best part of my job. Next week, we have our franchisees coming in annually. We have an economic summit. So this is something we do every year and I'm looking forward to seeing them again.

Speaker 2

And I thought maybe as we get towards the end of the conversation, I would tell you a little bit about When I'm going to be talking to them, how excited I am at what they're doing. So Sandeep talked about sequential improvements. That means Yes, Q3 better than Q2, better than Q1. So same store sales, 1 year 3 year, Q2 is better than Q1, Q3 is better than Q2. Service times, they got better in Q2 than Q1, they got better into Q3 than Q2.

Speaker 2

The gap between the 1st and 5th quintile is shrinking every quarter. The boost week performance, their service time in the second boost week was better than their service time in the 1st boost week And they are all in on future BoostRigs getting back to how we used to do them prior to the pandemic. They delivered 1 out of every 3 pizzas before the pandemic and they deliver about 1 out of every 3 pizzas post. What is new and what they should be congratulated for is we've emerged now as a number one carryout brand. And so from a total pizza market share standpoint, we're up 200 basis points versus 3 years ago, and that's just an amazing accomplishment.

Speaker 2

Maybe one more question.

Operator

Thank you. We do have one last question. Our last question will come from the line of Alexander Slagle from Jefferies. Your line is open.

Speaker 12

Hey, thanks. Just a follow-up question on the G and A as you have ratcheted that down the outlook fairly meaningfully through the year and talked about the refranchising impact, but curious if there's a deeper structural change beyond this that That can extend past this year and is it possible we see G and A spend next year ramping less than typical or conversely is there Are there some timing shifts that might drive more of an increase in 'twenty three?

Speaker 3

So, Alex, on On this, I think I would just go back to what I said previously on G and A. I think the big driver of it was the refranchising transaction Where the G and A basically shifts out of the corporate stores into the franchisee system. And I think in terms of how we would look at it, We've always continued to make investments to fuel growth. We will continue to make investments to fuel growth. The growth algorithm is very much intact for the company.

Speaker 3

And so I don't expect to have structural reductions in G and A, but at the same time, we just need to be Very thoughtful about where we allocate the resources that we're investing in. And that's really more the focus of it than absolute reductions in G and A.

Operator

Thank you. That's all the time we have for Q and A. I'd like to turn the call back over to Russell for any closing remarks.

Speaker 2

All right. Well, thanks everyone for joining this morning. We appreciate it. And Sandeep and I will look forward to speaking with you in our and full year 'twenty two results. Have a great day and great weekend.

Operator

This concludes today's conference call. Thank you for participating. You may now

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Earnings Conference Call
Domino's Pizza Q3 2022
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