XIAO-I (NASDAQ: AIXI) is a leading provider of artificial intelligence solutions, specializing in the development of conversational AI, knowledge management, and cognitive engagement technologies. Since its founding in 2001, the company has focused on creating AI-driven software platforms that help enterprises automate customer service, streamline back-office operations, and enhance decision-making processes. Its flagship offering, the Xiao-i Brain platform, combines natural language processing, machine learning, and knowledge graph technologies to deliver intelligent virtual assistants and chatbots across multiple communication channels, including voice, text, and social media.
Over the years, XIAO-I has expanded its product portfolio to include industry-specific AI applications tailored to sectors such as banking and finance, telecommunications, insurance, and public services. These applications enable organizations to deploy automated customer support, smart inquiry handling, and personalized user experiences. The company’s solutions are delivered primarily through a cloud-based software-as-a-service (SaaS) model, allowing clients to scale AI capabilities rapidly without the need for extensive on-premises infrastructure.
Headquartered in Suzhou, China, XIAO-I also maintains research and development centers in Beijing, Shanghai, and the United States. This global footprint supports collaboration with international clients and partners, as well as continuous innovation in emerging AI fields such as deep learning and knowledge representation. The company’s client roster includes major financial institutions, telecom operators, and government agencies across Asia, Europe, and North America.
Under the leadership of Founder and Chairman Yan Yicai, XIAO-I has pursued a strategy of strategic partnerships, international expansion, and sustained investment in R&D. The management team’s expertise in AI research and enterprise software has been instrumental in positioning XIAO-I as a go-to provider for organizations seeking to leverage intelligent automation and enhance customer engagement through advanced conversational interfaces.
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