Waitr, which trades on the NASDAQ under the symbol ASAP, is an on-demand digital ordering platform specializing in food delivery and pickup services. Founded in 2013 and headquartered in Lafayette, Louisiana, the company provides restaurant partners with technology and logistics support to accept and fulfill orders from mobile and desktop applications. Through its proprietary platform, Waitr connects consumers with a diverse range of local restaurants, catering to everything from fast food and casual dining to specialty and ethnic cuisine.
Over the years, Waitr has expanded its footprint across the United States, serving hundreds of cities in more than 20 states. The company’s network integrates seamlessly with partner restaurants, offering features such as real-time order tracking, dynamic menu updates and marketing tools designed to increase customer engagement. In addition to standard delivery and curbside pickup options, Waitr offers in-app promotions and subscription services that provide users with free delivery or discounted fees on eligible orders.
In 2021, Waitr completed the acquisition of Bite Squad, a Minneapolis-based delivery service, effectively broadening its geographic reach and bolstering its restaurant roster. Following this transaction, the company rebranded its parent entity as ASAP to reflect a more expansive commitment to rapid commerce services. The strategic move aimed to unify all delivery brands under a single banner, streamline operations and leverage combined technology assets.
Waitr’s leadership team is composed of industry professionals with extensive experience in technology, operations and foodservice management. The executive suite oversees end-to-end logistics, engineering and customer experience functions to ensure consistent service levels across its markets. As the company continues to refine its platform and pursue strategic partnerships, it remains focused on driving growth by empowering restaurants with scalable digital solutions and delivering a seamless ordering experience for consumers.
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