First Citizens BancShares, Inc., headquartered in Raleigh, North Carolina, is a bank holding company and the parent of First Citizens Bank & Trust Company. Established in 1898, the institution has maintained a family‐controlled ownership structure, with members of the Holding family continuing to guide its strategic direction. Over more than a century of operation, First Citizens has built a reputation for conservative management and a focus on customer relationships.
The company’s core business activities encompass retail and commercial banking services. It offers a variety of deposit products, including checking and savings accounts, money market accounts and certificates of deposit, as well as consumer and commercial lending solutions. First Citizens emphasizes relationship‐based lending, providing lines of credit, term loans and equipment financing tailored to individuals, small businesses and middle‐market corporations.
Beyond traditional banking, First Citizens delivers a comprehensive suite of wealth management and fiduciary services. Through its trust division and investment advisors, the bank offers financial planning, investment management, trust administration and estate settlement. The company also provides residential and commercial mortgage origination and servicing, along with treasury and cash management solutions designed to optimize liquidity and payment processing for corporate clients.
Primarily serving the southeastern United States, First Citizens has expanded its geographic footprint through targeted acquisitions, including the asset purchase of CIT Group’s banking operations in 2020. Today, the bank operates a network of branches, automated teller machines and digital channels, enabling it to combine local market expertise with a broad service platform for customers across multiple states.
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