Sprinklr (CXM) News Today

Sprinklr, Inc. (NYSE: CXM) shares ticked higher today after the company delivered a stronger-than-expected second quarter and raised its outlook, supported by new leadership hires and positive analyst commentary. Investors weighed these positives against some leadership turnover and customer churn concerns, keeping the broader consensus at a “hold.”

• Positive Sentiment: Q2 beat: Sprinklr reported EPS of $0.13 vs. the $0.10 consensus and revenue of $212 million vs. $205 million a year ago, driving confidence in its core business. Sprinklr (CXM) Beats Q2 Earnings and Revenue Estimates
• Positive Sentiment: Guidance raised: The company lifted its Q3 EPS guidance to $0.090 and FY 2026 EPS guidance to $0.420–$0.430, both above Wall Street forecasts.
• Positive Sentiment: Rosenblatt buy rating: Analysts reaffirmed a “buy” on CXM with a $12.00 price target, implying over 50% upside. Benzinga
• Positive Sentiment: New CRO appointment: Scott Millard will join as Chief Revenue Officer on September 22, bringing experience in driving growth. Sprinklr Announces Scott Millard as Chief Revenue Officer
• Neutral Sentiment: Citi conference presentation: CEO Rory Read discussed the transformation strategy and recent results at Citi’s Global Technology, Media & Telecom conference. Sprinklr, Inc. (CXM) Presents At Citi's 2025 Global Technology, Media And Telecommunications Conference Transcript
• Neutral Sentiment: Sector deep dive: A Yahoo Finance analysis noted that transformation progress and churn pressure are roughly offsetting new growth initiatives. CXM Q2 Deep Dive: Transformation Progress and Churn Pressure Offset Growth Initiatives
• Neutral Sentiment: Consensus “hold”: MarketBeat reports a consensus rating of “hold” from 13 analysts (2 sell, 8 hold, 3 buy). Sprinklr, Inc. Given Consensus Rating of "Hold"
• Negative Sentiment: Barclays cut its price target to $8 from $9, signaling tempered near-term expectations. Sprinklr price target lowered to $8 from $9 at Barclays
• Negative Sentiment: Leadership shifts & churn risk: An analyst note flagged potential customer turnover and recent management moves as headwinds. Sprinklr Analyst Highlights Strong Q2, Raised Outlook But Flags Leadership Shifts And Churn Risks
• Negative Sentiment: CFO interim role: The CEO has stepped in as interim CFO, underscoring turnover at the finance leadership level. Sprinklr CEO Steps In as Interim CFO
• Negative Sentiment: Churn pressure noted in Q2 deep dive, suggesting some offset to growth momentum despite strong bookings. CXM Q2 Deep Dive: Transformation Progress and Churn Pressure Offset Growth Initiatives