Serve Robotics, Inc. (NASDAQ: SERV) is an American technology company specializing in autonomous sidewalk delivery solutions for the last-mile logistics industry. Founded in 2018 as a spin-out from Postmates and headquartered in San Francisco, the company develops and operates a fleet of small, self-driving delivery robots designed to transport goods like food, groceries and retail items. Through proprietary hardware and software, Serve Robotics enables businesses to automate local deliveries and improve route efficiency while reducing costs associated with traditional delivery vehicles.
The company’s flagship product is a six-wheeled delivery robot equipped with lidar, cameras and machine-learning algorithms that allow it to navigate urban environments, avoid obstacles and interact safely with pedestrians. Serve’s cloud-based command center provides real-time monitoring and fleet management tools, giving clients visibility into each robot’s location, battery status and delivery progress. In addition to the hardware, the company offers integration services and software development kits (SDKs) that allow merchants, third-party logistics providers and app platforms to seamlessly deploy autonomous deliveries alongside human couriers.
Originally focused on pilot programs in California and Texas, Serve Robotics has since expanded its footprint to more than a dozen U.S. markets, including metropolitan areas in the Northeast, Midwest and Southeast. The company collaborates with national and regional restaurant chains, grocery retailers and food-delivery platforms to roll out on-demand robot deliveries for consumer and business customers. Serve Robotics continues to test new service models, such as subscription-based delivery and micro-fulfillment center partnerships, aiming to broaden its addressable market and establish a nationwide autonomous network.
Serve Robotics is led by Chief Executive Officer James Bernard, a former engineering leader in autonomous vehicle development, and co-founders Casey Schaufler and Austin Baskin, who bring experience in robotics design and software engineering. The executive team is supported by a board of directors with backgrounds in technology, logistics and venture capital. Backed by investors such as Durable Capital Partners and Good Friends, Serve Robotics maintains strategic partnerships with academic institutions and city agencies to promote regulations and standards for safe, sustainable deployment of delivery robots in public spaces.
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