Vocera Communications, Inc. provides secure, integrated, and intelligent communication and workflow solutions that empowers mobile workers in healthcare, hospitality, retail, energy, education, and other mission-critical mobile work environments in the United States and internationally. The company's communication solution integrates with other clinical systems, including electronic health records, nurse call systems, and patient monitoring, as well as to provide critical data, alerts, alarms, and clinical context that enable workflow. It also offers Vocera Communication and Workflow System, a software platform, which connects communication devices, such as hands-free, wearable, and voice-controlled Smartbadge and badges, as well as third-party mobile devices; and Vocera Care Experience, a software to improve care quality and safety, patient experience and satisfaction, and simplify and automate manual tasks and procedures. In addition, the company offers Experience Innovation Network, a membership program, which partners with healthcare provider organizations for the development of innovations and solutions that enhance care team and patient experience, as well as clinical and operational performance. Further, it provides professional, software maintenance, and technical support services; and classroom training, distance learning, or customized courseware for systems administrators, IT and industry-specific professionals, and end-user educators. As of December 31, 2019, the company provided its solutions to approximately 1,700 healthcare facilities, including large hospital systems, small and medium-sized local hospitals, and various clinics, surgery centers, and aged-care facilities. It sells its products through direct sales force, resellers, and distributors. The company was founded in 2000 and is headquartered in San Jose, California.
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