Astea International is a provider of enterprise software solutions designed to help service-centric organizations streamline and optimize their field service operations. The company’s flagship offering delivers comprehensive tools for scheduling and dispatching, real-time technician collaboration, inventory management, and invoice processing. These capabilities are accessible via both web-based portals and mobile applications, enabling service teams to manage field activities efficiently and improve overall customer satisfaction.
In addition to its core field service management platform, Astea offers professional services that include implementation consulting, system configuration, and user training. These services are designed to ensure seamless integration with existing enterprise resource planning (ERP) and customer relationship management (CRM) systems. By tailoring the software to industry-specific requirements, Astea supports businesses in sectors such as telecommunications, manufacturing, energy, and medical equipment.
Founded in 1988 and headquartered in Islandia, New York, Astea International serves a global customer base across North America, Latin America, Europe, the Middle East, and Asia-Pacific regions. Through a network of implementation partners and direct field offices, the company delivers ongoing support and software upgrades to help clients adapt to evolving market demands. Its modular architecture allows organizations of various sizes to adopt functionality as needed and scale their deployments over time.
Guided by a leadership team with decades of combined experience in enterprise software and field service operations, Astea continues to focus on product innovation and customer success. The executive management group, board of directors, and advisory council bring expertise in cloud computing, mobile technology, and service industry best practices. This depth of industry insight underpins Astea’s commitment to helping businesses drive productivity, reduce operational costs, and enhance service delivery.
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