Astea International, Inc. was a software company that developed service management solutions for organizations that install, maintain, repair and support products or equipment in the field. Its offerings were designed to help businesses manage service operations, customer support, contracts, warranties, work orders and mobile workforces.
The company’s principal platform, Astea Alliance, provided capabilities for field service management, scheduling and dispatch, asset and service history tracking, depot repair, logistics, contract management and parts management. Astea also marketed solutions for project-oriented services and other complex service environments.
Astea’s software was used by organizations in industries such as telecommunications, medical equipment, industrial equipment, high technology and utilities, with operations and customers served internationally. Publicly available information about the company’s current operations and leadership is limited, so additional details about its present corporate status are not included.
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