Intrum AB (publ) (OTCMKTS:ITJTY) is a leading provider of credit management services and debt collection solutions in Europe. The company offers a comprehensive range of services that help businesses and organizations optimize cash flow, mitigate credit risk and manage outstanding receivables. Its service portfolio includes receivables collection, credit information and scoring, invoice management and factoring, debt purchasing, customer care solutions and bespoke outsourcing of back-office processes. By combining traditional credit management with advanced data analytics and digital platforms, Intrum aims to deliver efficient recovery processes and improved customer experiences.
Intrum’s roots date back to the early 20th century, when the Swedish credit management firm Intrum Justitia was founded in 1923. Over the decades, the company expanded across Northern Europe, and in 2017 it merged with Lindorff, a leading Nordic credit and debt management specialist established in 1898. This merger created one of the largest credit management groups in Europe, with a heritage of nearly a century in providing debt recovery and credit services. The combined entity has since unified best practices from both predecessors, driving operational excellence and technological innovation in the credit management sector.
Headquartered in Stockholm, Sweden, Intrum operates in more than 20 European markets, spanning the Nordics, DACH region, United Kingdom, Southern Europe and Central and Eastern Europe. The company serves a diverse client base that includes financial institutions, telecommunications and utility providers, public sector entities, small and medium-sized enterprises, and multinational corporations. Intrum’s geographic reach and local market expertise enable it to navigate varying legislative frameworks and cultural approaches to receivables management, ensuring compliance and tailored solutions for each region.
Intrum is guided by a seasoned leadership team and a board of directors with deep expertise in financial services, technology and risk management. The company places strong emphasis on responsible business practices, adhering to ethical debt collection standards and promoting financial literacy among consumers. With ongoing investments in digital transformation, data analytics and sustainability initiatives, Intrum seeks to enhance operational efficiency, support its clients’ credit management needs and contribute to healthier financial ecosystems across its markets.
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