Victoria's Secret Website Is Still Down After Massive 'Security Incident' — Here's What We Know

Key Points

• Victoria’s Secret website is offline after a security incident, with the company taking down its site and some in-store services as a precaution.
• The breach affected internal operations, reportedly locking employees out of their email accounts.
• CEO Hillary Super warned staff that recovery will take time as teams work around the clock to restore operations.
• Despite the outage, Victoria’s Secret and PINK stores remain open to serve customers.

Victoria's Secret is still completely offline on Thursday, with the website showing only a shade of pink with a text statement.

"Valued customer, we identified and are taking steps to address a security incident," the copy reads. "We have taken down our website and some [in-store] services as a precaution. Our team is working around the clock to fully restore operations."

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On Wednesday, Victoria's Secret confirmed that a breach had occurred but did not disclose more information. CNN notes that it is rare for a company of this size to have its website go fully down.

The "security incident" also reportedly affected internal operations. Bloomberg reports that some employees were locked out of their emails.

^{Screenshot of Victoria's Secret website at press time}

According to a note seen by Bloomberg, Victoria's Secret CEO Hillary Super told employees: "Recovery is going to take a while."

The company notes on its website that its stores are still open, despite the interruptions.

"We appreciate your patience during this process," the statement continues. "In the meantime, our Victoria's Secret and PINK stores remain open, and we look forward to serving you."

^{This is a breaking news story and will be updated.}