NASDAQ:AHCO AdaptHealth Q3 2023 Earnings Report $8.23 -0.62 (-6.98%) Closing price 05/7/2025 03:59 PM EasternExtended Trading$8.24 +0.00 (+0.04%) As of 05:45 AM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast AdaptHealth EPS ResultsActual EPS$0.19Consensus EPS $0.19Beat/MissMet ExpectationsOne Year Ago EPS$0.11AdaptHealth Revenue ResultsActual Revenue$804.03 millionExpected Revenue$796.60 millionBeat/MissBeat by +$7.43 millionYoY Revenue Growth+6.30%AdaptHealth Announcement DetailsQuarterQ3 2023Date11/7/2023TimeBefore Market OpensConference Call DateTuesday, November 7, 2023Conference Call Time8:30AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by AdaptHealth Q3 2023 Earnings Call TranscriptProvided by QuartrNovember 7, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:02:39Good day, everyone, and welcome to today's AdaptHealth Third Quarter 2023 Earnings Release Call. It is now my pleasure to turn today's call over to Richard Barich, Chairman and Interim CEO. Please go ahead. Speaker 100:03:10Good morning, everyone. Thank you for joining us today to discuss Adapt Health's 3rd quarter performance. Before we begin, I'd like to remind everyone that statements included in this conference call and in the press release issued today may constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act. These statements include, but are not limited to, comments regarding financial results for 2023 and beyond. Actual results could differ materially from those projected in forward looking statements because of a number of risk factors and uncertainties, which are discussed at length in the company's annual and quarterly SEC filings. Speaker 100:03:52Adapt Health Corp. Should have no obligation to update the information provided on this call to reflect such subsequent events. Additionally, on this call, the company will reference certain financial measures such as EBITDA, adjusted EBITDA and free cash flow, all of which are non GAAP financial measures. This morning's call is being recorded and a replay of the call will be available later today. We are pleased with the results of the 3rd quarter. Speaker 100:04:25Powered by our sleep business, We generated 6.3% growth over last year, leading to record revenues for the quarter. Equally important, We generated cash flow from operations of $98,800,000 and free cash flow of 21,700,000 Adjusted EBITDA fell short of our expectations, largely as a result of unplanned delays in the implementation of the Humana contract. Jason and I will get into more detail on why this happened, but these results do not reduce our optimism that this will be a profitable contract for Adapt Health, nor does it diminish our enthusiasm for more enterprise sales of this type. Other than this contract, We would have met our expectations for revenue, adjusted EBITDA, margins and cash flow in the quarter. Our sleep product line continues to outperform, resulting in 17% increase over last year. Speaker 100:05:26Our new PAP starts were consistent with our expectations and our PAP resupply business generated record order volumes. An important metric is that our resupply census has grown 12% over the past year and now totals over 1,500,000 patients. Among the reasons we continue to grow is that we have focused on electronic ordering, which reduces friction and enhances the patient experience. The relationship that we've established with these patients is a critical aspect of our strategy to become more than just a provider of devices and supplies. Building on the strong trends in the first half of the year, we grew our respiratory net revenue by over 8% year on year. Speaker 100:06:17This growth was driven by increased patient census coupled with stabilization in the length of time patients remain on oxygen and vents. Diabetes continues to be a work in progress as discussed last quarter. While the results in the Q3 were a bit softer than we had planned, we are encouraged by the progress we are making to improve this vital product line. To resume growth, we are focusing our sales effort towards a growing government business, especially in areas where diabetes is prevalent. The government market for CGMs and pumps is large and growing, and we are continuing to shift our strategy to specifically focus on the acquisition and retention of these patients. Speaker 100:07:06Government sponsored payers are now 79% of our CGM census, up 200 basis points versus last quarter. We are rapidly recruiting dedicated diabetes representatives in the areas of high diabetes prevalence, leveraging the scale and capability of the entire Adaptel sales team. Our objective is to double the number of diabetes sales reps over the next several months. We're also exploring strategies to participate profitably in the growing pharmacy sales channel. This will allow us to regain some of the share that we relinquished as more commercial payers move to the pharmacy channel. Speaker 100:07:50Finally, and quite promising, is that we are beginning to execute a strategy to use the data generated from CGMs to create a better patient experience while generating information that is important for their providers and payers. This will enhance our value proposition to all of our constituents. Our experience in the early days of the Humana implementation has not diminished our optimism about the value that this contract will provide to all parties to the transaction. We've established a very strong relationship with Humana and we've been working to make the transition process as seamless possible for Humana members who will ultimately benefit from better service for their HME needs. Unfortunately, however, we underestimated the size and complexity of the patient transition process. Speaker 100:08:47On boarding members is taking longer than we had anticipated, resulted in a reduction to our expected cap revenues from Humana. Nevertheless, we remain confident that this agreement will achieve positive results for Adapt Health. Since Adapt Health went public in 2019, we've increased revenue and adjusted EBITDA each year and have recently improved our cash flow and strengthened our balance sheet. However, we must take responsibility for issues, some self inflicted that have caused a reduction in investor confidence, including setbacks around the CEO search. The top priority for our Board is to fill the CEO job with the best candidate as soon as possible. Speaker 100:09:38We are currently talking to highly capable candidates with the goal of having the post filled by year end. In the meantime, we're not slowing down I'd like to describe the key initiatives and goals that our Board and management are aligned on. Further increases in cash flow from operations and free cash flow is a high priority. The company continues to focus on better collections, better inventory management and more efficient capital spending, all of which have contributed to our improved cash flow results. We recently used some of our free cash to buy back stock, but we were also addressing our balance sheet. Speaker 100:10:20During 2023, We paid down our revolver and reduced our leverage from 3.66x to 3.51x. We are fortunate to have a comfortable debt structure in terms of rates and maturities, but we intend to delever further with the goal of reducing our leverage to under 3x by the end of next year. As to the business itself, Our short term priorities are to solidify our diabetes line and resume a market rate of growth, expedite the transaction of the Humana business and expand our enterprise sales effort, continue to reduce the cost of operations through automation and better processes and implement our strategy to become even more relevant in the healthcare ecosystem. Finally, I'd like to comment on the effect of GLP-1s in our sleep and diabetes product lines. Most important, we are seeing no current impact on our sleep product line. Speaker 100:11:26Our total sleep census, which is a combination of new starts and ongoing PAP resupply patients continues to grow at a pace that bodes well for continued revenue growth. Further, we have seen recent analysis that indicates that the effect of GLP-1s on TAP utilization may have been overstated in some earlier analysis and resulting market reaction. For example, one recent study indicated that only 3% of GLP-one users with obstructive sleep apnea were able to stop using their PAB therapy. Another recent piece highlighted the lack of adherence to GLP therapy over time. Others, ourselves included, think that the sleep TAM may actually grow as a result of more awareness and increased diagnosis of OSA as a result of the publicity around GLP-1s. Speaker 100:12:23Our working assumption though is that GLP-one drugs will likely have a significant impact on obesity over time, which may cause some leakage to the current sleep TAM. How large and how soon are the subject of much speculation, but we will proactively respond to this potential pressure. If there is a net reduction in SLEEP TAN, we can overcome it by continuing to increase market share, decrease costs through automation and better processes and focus on patient retention. We've improved on each of these measures over the past few years and the GLP-one conversation will accelerate our efforts in these basic areas. There is more consensus that GLP-one usage may accelerate growth more GLP usage accelerate growth in CGM usage. Speaker 100:13:15We believe that diabetes patients on GLP-1s are actively engaged in their health and will be inclined to monitor their A1C levels through CGMs. We also believe that increased insurance coverage of CGM, especially in the government sector is a strong tailwind. Adapt Health is at the epicenter of efforts to improve the health of people with chronic conditions like obesity, diabetes, sleep apnea and COPD. We occupy a unique position connecting providers, patients and payers. We currently have an ongoing relationship with over 1,500,000 people with sleep apnea, roughly 170,000 diabetics and 300,000 people with chronic respiratory conditions. Speaker 100:14:05We interact with these folks on a regular basis to help them with adherence to their therapies by supplying and resupplying needed equipment and coaching them as to better usage. Better adherence alone will improve outcomes and reduce downstream costs, But we are just now beginning to understand how we can compliantly use the data we are generating to do even more to improve the health of our patients, especially those with comorbidities. One early example is that we recently surveyed 10,000 people who set up on PABSS last month. Of these, 7% of those who responded, by the way, the response rate was over 40%. So we think this is a Reasonably good sample. Speaker 100:14:57Of these, 7% are taking GLP-1s, which indicates that GLP-1 usage can coexist and will coexist with CPAP therapy. Further, 20% of this group has diabetes, but only 15% of the diabetics are using CGMs to monitor their results. If we extrapolate these findings to our entire population, We will find many identify many opportunities to identify and better service patients with comorbidities. Speaker 200:15:29Thank you, Richard, and thanks to all for joining our call today. Let me begin by reviewing our 3rd quarter results. We achieved record revenue of $804,000,000 an increase of 6.3% over the Q3 of 2022. Other than the Humana details that Richard described, this quarter met our expectations for top line growth and adjusted EBITDA and cash flow exceeded our expectations. Our total sleep revenue of $315,400,000 increased 17% against a year ago, driven by PAP equipment setups and increasing resupply. Speaker 200:16:08Our new PAP equipment starts were consistent with our expectations in the 3rd quarter. Our PAP resupply business achieved record order volumes, our resupply census now totals over 1,500,000 patients And our electronic ordering utilization broke company records. Respiratory revenue of 151,100,000 increased 8% over the Q3 of 2022. As we continue to revamp our diabetes product category, CGM Census was up 4.3% year over year, resulting in flat CGM revenue. As expected, pump and pump supply revenue was down $9,000,000 year over year as our tube based pump volumes remain under pressure from tubeless pumps. Speaker 200:16:56We expect this pressure to continue into the Q4. As Richard said, we are bolstering our sales force and focusing on growth in the government sector. Outsized growth in our sleep product category largely offset a shortfall in diabetes and a modest increase in operating expenses. So overall, except for the unexpected losses on the Humana start up, our top line and bottom line results were in line with our expectations for the quarter. The primary reason for the shortfall on the Humana contract was a delay in patient transitions and corresponding capitation deductions, resulting in a $10,000,000 top and bottom line miss against our expectations. Speaker 200:17:40It will take longer than originally expected to transition all patients, We believe that we will indeed get substantially transitioned by early next year. As we continue transitioning patients, We expect sequential improvement in both our top and bottom lines. Our adjusted EBITDA was $161,200,000 in the quarter, resulting in an adjusted EBITDA margin of 20.0 percent, down from 21.6% in the 2nd quarter, primarily related to the patient transition backlog. Cash flow from operations in the 3rd quarter was $98,800,000 CapEx was $77,100,000 or 9.6 percent of revenue, resulting in free cash flow of $21,700,000 For the 1st 3 quarters of 2023, we generated $76,600,000 of free cash flow, which was more than 2.5 times the 1st 3 quarters 2022. We reiterate our full year free cash flow goal of between 3% 4% of revenue. Speaker 200:18:47For the Q3 of 2023, DSOs of 42.1 days were down over a day against 2022. And for the 1st 3 quarters of 2023, DSOs were 42.5 days, down from 44.8 days for the 1st 3 quarters 2022. We continue to realize the benefits of our refining of revenue cycle process and investments we have made in our technology and workflow. Our net leverage ratio at the end of the quarter was 3.51x, down slightly from the 2nd quarter. During the Q3, we made principal payments of $10,000,000 and after the end of the quarter, we repurchased approximately 2,500,000 shares in open market for a total cost of $19,400,000 As part of our 3rd quarter results, We recorded a $511,000,000 impairment to goodwill as we discussed in our earnings release this morning. Speaker 200:19:47This non cash pre tax charge was triggered by our stock price as of September 30. Turning to guidance. We are revising our prior outlook as follows. We are narrowing our expected revenue range to 3.160 to 3.185000000000 We are updating our expected adjusted EBITDA range to $630,000,000 to $650,000,000 And we are maintaining our expectations for total CapEx representing 10% to 12% of revenue, which should yield free cash flow of 3% to 4% of revenue. To close our comments today, we believe we're well positioned heading into the final weeks of the year. Speaker 200:20:27We are turning around diabetes. We are focused on transitioning patients as part of our new relationship with Humana, and we are optimistic about our business overall. With that, we will open the call for questions. Operator00:21:02And we have our first question from Brian Tanquilut with Jefferies. Speaker 300:21:07You've got Taji on from Brian. Thank you for taking my question. So going back to the Humana contract, I really appreciate the color on the updated implementation timeline. But as we think about the profitability ramp, maybe you can provide some detail around your expectations around that and Maybe outline the levers that will drive profitability at an accelerated rate? Speaker 100:21:33Thank you Good question. We're delayed. We're talking about that. But we think once the transition occurs, we're going to head to a more head to a situation where The profitability of the contract is more consistent. We are ramping up our efforts to transition this quarter. Speaker 100:21:58It's likely going to take us through the beginning, perhaps next quarter, but we feel very good that once that happens, we will resume the contract as we originally planned it. Speaker 200:22:12And, Taji, this is Jason. I would say that At a unit economic or a patient level, from this stage forward, profitability as a percent will ramp very rapidly. The reason for that is a cap deduction on, let's say, an oxygen patient, the allowables, The fee schedules for that patient is around $120 a month. So for a full quarter, you got 3.60 You got thousands and thousands of patients on that oxygen allowable from competitors that still need to be transitioned. So as each and every one is transitioned, That entire amount is it comes back as cap revenue for us and it drops 100% to our bottom line. Speaker 200:22:56So we do expect a good ramp from this stage forward as we continue staying focused on transitioning patients. Speaker 300:23:04Appreciate the detail there. Just another follow-up, as I think about your guidance, looking at the midpoint, it implies a margin up in Q4. Just curious the different puts and takes that are going to help you get that margin accretion in Q4? Speaker 200:23:23Yes, sure, Tati. So firstly, we do historically enjoy a step up in patient demand, in our resupply categories as insurance plan changeovers that occur in January as well as deductible resets. Patients are hoping to get in front of that and stock up the resupply they need to carry them through the end of the year and into the New Year. So we are expecting in our resupply lines, specifically sleep and diabetes to be up over $20,000,000 sequentially in Q4 from Q3. We expect that to flow at our typical purchase margin, call it about 40% of that stepping down. Speaker 200:24:10So that's the first sequential step up in profitability in Q4. The second, Humana, as we said, kind of patient by patient as we are transitioning patients, We do expect a material step up in cap payments and in that bottom line that we spoke about as we've made key investments, just over the last several weeks in additional resources and capability to ensure smooth patient transition. Speaker 300:24:41Great. Appreciate the time. Operator00:24:46And we have our next question from Matthew Blackman with Speaker 400:24:51Good morning, everybody. Thanks for taking my questions. I've got 2 2 parters. Maybe Jason, if I could just start with you. Just curious to frame the guide down on revenues. Speaker 400:25:03How much of it was diabetes versus The Humana contract delay and then the same impact on EBITDA. And the second part of the first question Is did the Humana contract disproportionately impact any specific franchise? And does it impact any specific franchises in 4Q as we And then I'll wait for the follow-up. Speaker 200:25:27Yes, sure, Matt. So the first part of that question is The vast majority as we look towards Q4 is Humana related. Diabetes, we did out of CGMs a little bit more in the Q3. So we fell a bit short of that. And so certainly, we're rolling a touch of that into Q4. Speaker 200:25:49But again, the vast majority of this was Humana related, just rolling the timing And you've got that compounding effect going into the Q4. And for the second, can you rephrase the second part of your question? Speaker 400:26:06Does Humana when we think about the revenue impact, does it disproportionately impact any specific franchise? Speaker 200:26:14Well, I don't know that I'd say it impacts any franchise In terms of the earning power and the go forward, I will say that when you think about the 2nd quarter revenue that we earned from the 33 states in the District of Columbia where we won the Humana HMO contract. There was revenue earned within the 2nd quarter, prior to the contract going into effect. And so, much of That revenue was in the rental lines, specifically respiratory and then a little bit in PAP and HME. And so starting July 1, 100 percent of that revenue is eliminated, right? It's no longer fee for service revenue that we're billing to Humana and it converts to a per patient per month Revenue wise, of course, you've got the new patients coming on that also generate PMPM, but it does create a timing disconnect of your dropping out top and bottom line rental revenues. Speaker 200:27:21And until you convert the competitor patients to bring that into the census, you're left with this gap that we're focused on today. Speaker 400:27:32Got it. I appreciate that. And then second question, part 1, can we zoom in a little bit more on the diabetes franchise? I appreciate some of the color you gave us on the pump and CGM franchises. But just what are you seeing in terms of new patient starts And attrition, is there anything that stands out, I think specifically on the attrition side relative to historical trends, just given all the noise we're hearing with GLPs. Speaker 400:28:00And then the second part to that question is what does have to happen for you to be able to push More aggressively into the pharmacy channel, are you specifically horse trading anything with payers? And to the extent that this does ultimately play out, is that patient worth a little bit less from a revenue And profitability standpoint through the pharmacy channel versus the DME, just help us think through that opportunity and what sort of the moving parts are? Apologies for the long winded Speaker 100:28:30Okay. This is Richard. First off, we're not seeing any attrition and any effect in diabetes relative to any perception GLP-one utilization. The issue that we have been dealing with is the shift in channels more than any in the attrition. What our strategy is to work in the pharmacy channel with payers, But the key to that will be to add value in the way that we generate data for the utilization of the payers. Speaker 100:29:06We believe that, both manufacturers and payers will care about this and will help us to improve our margins in the pharmacy channel. Speaker 200:29:17Yes, Matt, I'd add a little color. Certainly a top and bottom line Financials on unit economics of a pharmacy patient is typically less than the traditional medical benefit or DME channel. But as Richard We see tremendous value in aggregating patients and covered lives within diabetes. In Richard's prepared remarks, he spoke about the first steps that we've taken this quarter in actively monitoring CGM data produced from devices of our patients. We have deployed certified diabetes coaches With that data engaging with patients initially really focused on sensor and overall utilization. Speaker 200:30:12And so what are the reasons that a patient was set up last month and you'd expect a new sensor to be applied in the 1st 10 to 14 days depending on the manufacturer. But a month later, we're not seeing the data communicated from that CGM. And so we're working hand in hand with those patients. And we're learning a lot about patients that are on initial setup that might not be In compliance, so compare this to the capability we already have with over 3 50 sleep coaches in our business that All day, every day, our monitoring data produced from equipment and these devices to help patients along their journey with resupply. We intend to do more there. Speaker 200:31:02Additionally, monitoring A1C levels, hypoglycemia levels, just the rich level of information that's produced from these CGMs. We don't think that needs to be a medical benefit channel strategy or a pharmacy channel strategy. We think it's an all encompassing diabetes strategy. Speaker 400:31:21Got it. Thank you. And apologies again for the chunky questions. Thanks so much. Operator00:31:33And our next question comes from Pito Chickering with Deutsche Bank. Speaker 500:31:38Hey. Good morning, guys. So I apologize for another question on Humana. Maybe I'm just being dense here. So for that, I do apologize ahead of time. Speaker 500:31:45But This is a capitated arrangement and you have to capitate patients back with competitors in order to build PMPM and that's So if I understand it, to get the capped payments, you have to go recap those payments back within Adapt. I'm just thinking, like, how are you able to ship those patients? Can you do it without patients' consent? Just a patient perspective, if I have a DV provider for 1 or 2 years, I guess, why would I want to Speaker 200:32:15Sure, Peter. Good question. Well, firstly, if you've been the DME provider for a number of years, you absolutely will not want to change. However, as part of the mechanism of the contract, those competitors in these 33 States and the District of Columbia, as we stand here today, are not authorized and they're out of network, right? They're not authorized to bill fee for service for these patients. Speaker 200:32:39On the rental lines, however, that's really where the nuance is. The lifting and shifting It is more complicated than we anticipated. Now we in some cases expected just either better or more thorough documentation maintained by competitors that just isn't there. And so in that instance that requires us to work directly with the patient and with the patient's provider, to work backwards, if you will, on an oxygen patient tracking down the saturation testing to support the therapy and the referral. And so without getting into just layers and layers of detail, that is an example of what needs to happen in order to transition those patients. Speaker 200:33:32But we have invested in additional resource and capability Speaker 500:33:37just in Speaker 200:33:37the last several weeks, and we are already seeing ramp week over week in our patient transitions. Speaker 500:33:46And then shifting to diabetes, excuse me, it's a multi part, so I apologize again. What percent of revenues in diabetes are CGM Versus pumps at this point, what's the breakout between commercial and Medicare, so within the segments? And if I look at CGM, what did Medicare CGM grow this quarter? What did commercial MA CGM grow this quarter? I'm trying to bridge Dexcom's U. Speaker 500:34:13S. Revenue growth sort of what you guys saw within the Meditech book of business? Speaker 200:34:19Sure, Pito. Yes, that's a complicated question. I'd say, Firstly, the delineation between pump and pump supplies versus our CGM business. We've been on record saying that Pump up on supplies was about $160,000,000 of revenue last year and that we believe it will be about $120,000,000 of revenue This year, that's the $30,000,000 to $40,000,000 compression we've been talking about, just that headwind created by the medtech and the tubeless based pump on the market. The rest of the business is CGM business. Speaker 200:34:55As Richard said in his prepared remarks, government payers made up now 79% of that census. So that's up another 2 full points sequentially from the Q2. I mentioned that CGM census was up 4.3% in the Q3 and resulted in about flat revenue. And so what you're seeing there is continued but less reimbursement pressure created by a movement of traditional government payers and the medical benefit channel versus commercial. So as we're taking care of fewer commercial patients In exchange for taking care of more government patients, we will continue to see a reimbursement headwind. Speaker 200:35:48But for this quarter, our volume was enough to offset that pressure. Okay. Speaker 500:35:53So specifically looking at CGM Medicare, I guess, how much did that grow, that segment grow year over year? Speaker 200:36:05It was up about higher single digits and then offset by lower single digit commercial and then you've got the rate the rate equation to get you to about flat revenue. Speaker 500:36:18Okay. So from a market share, again, only focusing on Medicare, ignoring sort of commercial and A for a second, do you think you're gaining or sort of losing share within the Medicare CGM market? Thanks so much. Speaker 200:36:33Sure. We are gaining patience, certainly. I think it's tough to delineate Are we gaining share or not from that? But certainly we're gaining patience. We're very aggressively Recruiting new sales reps for really selling CGM and other These products, we're really selling CGM and just key markets, key geographies. Speaker 200:37:02We spent a lot of time thinking through the data over the last two quarters about where we want to go strong in adding sales reps. So we do expect that government business growth to resume in the Q4. Speaker 500:37:19Great. Thanks so much. Operator00:37:23And we have our next question from Richard Close with Canaccord Genuity. Speaker 600:37:29Yes. Thanks for the questions. Jason, I'm just curious if you've reaped all the benefits from the system upgrades and restructuring from the last couple of years, if you can give us an update there. Speaker 200:37:47Sure, Richard. I would tell you that From the last year specifically, yes. During the Q3, we have met the earnings commitment, the cost out commitment of $25,000,000 in year for 2023 $40,000,000 annualized. So that program, we've put a bow on that. The final reductions were made in early September. Speaker 200:38:14And so those dollars will start flowing. In terms of the overarching ability to get cost out by leveraging technology, we absolutely believe there is more to go. We've made reference in the last 90 days of when we guide in 2024 or 2024 2024, We will expect to have a commitment on cost management and it's as you said, it's a result of these technology investments that we've made as well as the heavy integration work that we've been focused on throughout the year. Speaker 600:38:54Okay. That's helpful. And then with respect to the strategy on expanding enterprise sales, can you just go Maybe more in detail on that strategy site and potentially sizing the opportunities there? Speaker 100:39:11Yes, sure. This is Richard. The traditional ADAT sales model has been an individual sale generated by a referral from a provider, which results in a prescription, which results in a fulfillment of a prescription. So we're dealing with literally millions of individual transactions. An enterprise sale, like what we are doing with Humana, aggregates patients in one place. Speaker 100:39:43And the issues that we've got with Humana side, which by the way are going to be great learnings, I just want to reemphasize Our relationship with Humana is in great shape. We're working together on all these issues. So I make That's very, very clear. But by having a large relationship with a payer or a hospital system to aggregate all of the in a particular category like CGM, like PAS, like respiratory that we can achieve savings for the system, the most important most importantly reduce friction by having a set of parameters that are not individual prescriptions being fulfilled by individual providers. So we think the market is large. Speaker 100:40:38We think every payer is a potential customer for this. We think that every health system is a potential customer for this. We're generating a pipeline even in a very short time that we're very happy with. And quite frankly, expect to see a lot of good results in this category in 2024. Speaker 600:41:00Great. Thank you. Operator00:41:09Our next question comes from Joanna Gajuk with Bank of America. Speaker 700:41:16So I guess couple I guess different follow ups. And if I may, I guess, coming back to diabetes. So I guess this quarter sounds like slightly lower than expected down 8% year over year in the quarter and previously you talk about kind of flat for the year. So Do you still expect it or is it more kind of down slightly for the year? And I guess for next year, how should we think about diabetes revenue? Speaker 700:41:42I guess previously you talked about a slight growth. And then I guess as it ties to your previously expressed Long term outlook for that business growth, any changes there? Speaker 200:41:57Joanna, thanks for This is Jason. I'd say firstly, on the pump and pump supply revenue, again, we expect about a $9,000,000 or $10,000,000 year over year headwind in the Q4. As we think about 24 on pump and pump I'll get back to CGM in a moment. I mean, I think we need to look towards the pump manufacturers, Insulet, but there will be 5 product that is continuing to take share, and we are indeed a distributor of OP5s on our pharmacy channel. So we do intend to continue to grow that. Speaker 200:42:38Medtronic and Tandem are continuing to come to market with upgrades to existing product and all that in the mix. We do think that pump and pump supplies will be another headwind in 'twenty four over 'twenty three, but not as much as it was this year, so perhaps half. So that's still our expectation. In terms of CGMs, year to date, we grew about 3% year over year. Again, that's Short of our expectation of where we want to be. Speaker 200:43:13We were flat in Q3, about the same, maybe up a point or 2 in Q4. But we do expect the effect of the big investment in sales force to start yielding results as we get into 'twenty four. I think it's a little early for us to comment on specifics of what we think CGM growth will be. But I do think it's safe to say with the large investment we're making, we do anticipate a return to growth for CGM in 2024 and that's the data that we're able to share today. Speaker 700:43:52Okay. That's helpful. And I guess sleep, obviously, much better, but a 3% comps for next year. So I guess how we think about the Sleep business into next year and when it comes to growth? Because I guess this year is shaping up to be mid teens or maybe even better for the year. Speaker 200:44:10Yes, absolutely, Jan. I would say that as you think about the full year, the first half in particular, we'll have a tougher comp, particularly on PAP equipment. As we had a record set of levels in the Q1 as well as the Q2 of 2023, Due to that 13 month attrition cycle, those patients will come off of the rental reimbursement. However, they will come into our resupply reimbursement and we're continuing to grow that double digit year over year. We certainly expect sequential growth in our census as we go from here until through 2024. Speaker 700:44:57And if I may, on the feed business, so I guess you talk about Some surveys you've done on the GLP-one use by CPAP patients And you did say something to the effect of potentially could at some point, I guess, ease the utilization of these trucks increases meaningfully could impact that business. But any thoughts in terms of how you think it might change, say, your long term growth outlook for that business versus how you were thinking about this previously, does it change at all? Or at this point, you're kind of still in Similar growth, when we look out, I'm not talking next year, but longer term. Thank you. Speaker 100:45:43I think what I tried to express is that there's a lot of speculation from a lot of people, including something that came out from Bank of America, which was the stat about the 3%, which we thought was incredibly good for thinking about the growth of our business going forward. But we just don't know. We just don't know how fast the adoption, how would the adherence of the adoption of GLP-1s is going to be. And we do know that if there are fewer people who are obese, they are likely to be on the margins some level of fewer people who are going to use PAP therapy. What we need to do is to even if we assume that's the case, what we need to do is take steps internally to make sure that we don't lose from any reduction in TAM that might occur. Speaker 100:46:41And we've got tools. We're the largest provider of sleeve equipment. So we start with a position of Great strength. We can afford to keep investing in technology to get our costs down. We've increased share every year over the past several years. Speaker 100:46:58The investments to remain in 2022, as painful as they were at the time, are yielding have yielded benefits to us. We also are highly focused on patient adherence and retention. And that has A couple of different flavors to it. One is, we want to keep these people as patients that that we can keep resupplying to, but we also believe that we can by increasing adherence increase downstream results for these patients and reduced downstream cost. So all of the things we're talking about are geared toward keeping our business intact and growing well, but also using our size and our data capabilities to improve outcomes for our members. Speaker 700:47:54Not at all makes sense. Thank you. I appreciate those details. Operator00:48:00And we have our next question from Eric Coldwell with Baird. Speaker 800:48:06Okay. Thanks. Just technical on diabetes. I think you said pumps were down $9,000,000 and CGM revenue was flat. But I'm seeing a $13,400,000 year over year revenue decline. Speaker 800:48:19So I'm curious where the additional $4,500,000 came from. Speaker 200:48:24Yes, sure. Just a little bit of supply. So these are like traditional like BGMs, pest strips, wipes, things like that. That's continuing as It's just a smaller part of the business. Speaker 800:48:35Okay. And then on TAP, the comments on first half 'twenty four tough comparison on equipment. Are you indicating simply lower growth versus the tough comparison or Actual revenue decline on the equipment side of PAP as the 13 month rentals start to phase out? Speaker 200:48:56No, the former. We're just expecting the 17% growth like we achieved in this quarter, right. I mean, I don't expect we're putting up 17% growth in Q1 into next year on already very high comps. That's all we're saying, Eric. Speaker 800:49:14Okay. And then on Humana again, I think it was 1,100,000, 1,200,000 lives that you inherited with the 33 states and DC, you had some of those patients previously and you're not doing all of the HME, DME for those patients. But If you'll bear with a difficult to ask question, I'm trying to get a sense on how many of those Humana lives that you have access to, how many of those people are actually using DME that you are going to be the exclusive on in those states, How many of those patients were you previously serving? And what is your penetration on the incremental opportunity? I don't know what the number is, but Let's say just for a baseline, if it's 100,000 lives that you picked up incrementally, What percent of that have you actually onboarded at this point, so you're fully operational on? Speaker 200:50:16Yes, yes. Good question, Eric. I have a couple of things to offer. Firstly, utilization is in line with expectations so far. So that means Take the 1,200,000 patients or more, we classify that as. Speaker 200:50:35And The number of them utilizing equipment and then kind of the size and shape of that equipment by category is largely in line with with what we modeled, with the data that was shared as part of the award and within our expectation. I would tell you that the number of patients is higher than anticipated. I mean, I know Humana reported I think last week, they're showing huge growth over 2022. So we've got Some of that coming on as well, so just more patients than anticipated overall, which frankly is a very good thing. It didn't help us from a timing perspective as it just creates more and more patients that we need to push through with the capacity we've got on transition. Speaker 200:51:19But overall, that's a very good thing as we expect to continue to grow with Humana. The last thing I'd say is in terms of the pace of that transition, I mean, we did expect to buy out equipment as well as the supporting records that came with that from several competitors. But frankly, some of those deals did not materialize. And so that means we need to work patient by patient on transition. So again, we're very confident that we will get through the transition in the early part of 2024, but that's a little more color on what's creating more patients to transition that we expected. Operator00:52:31And at this time, I'm I'm currently showing no questions in the queue. I'll go ahead and turn the call back over to today's presenters for any closing remarks. Speaker 100:52:39Yes. Hi, this is Richard. Thanks. First of all, thanks to everyone for their Very good questions that helped us articulate what we think are the very positive things that are going on in Adapt Health. We look forward to more interaction and thank you for your time this morning.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallAdaptHealth Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) AdaptHealth Earnings HeadlinesEarnings call transcript: Adapthealth Q1 2025 misses EPS forecast, stock risesMay 7 at 8:51 PM | investing.comAdaptHealth Corp. (NASDAQ:AHCO) Q1 2025 Earnings Call TranscriptMay 7 at 3:27 PM | msn.comTrump wipes out trillions overnight…Is there anybody more powerful than Donald Trump right now? In a single tariff announcement, he wiped out nearly $5 trillion in wealth from the S&P 500 and $6.4 trillion from the Dow Jones… Not to mention the countless trillions of dollars lost in every market around the world… leaving the major political powers scrambling in fear of Trump’s next move.May 8, 2025 | Porter & Company (Ad)AdaptHealth Corp. (AHCO) Q1 2025 Earnings Call TranscriptMay 6 at 5:38 PM | seekingalpha.comAdaptHealth (NASDAQ:AHCO) Posts Better-Than-Expected Sales In Q1, Stock Jumps 13.2%May 6 at 5:38 PM | finance.yahoo.comAdaptHealth Corp. Announces First Quarter 2025 Results | AHCO Stock NewsMay 6 at 12:06 PM | gurufocus.comSee More AdaptHealth Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like AdaptHealth? Sign up for Earnings360's daily newsletter to receive timely earnings updates on AdaptHealth and other key companies, straight to your email. Email Address About AdaptHealthAdaptHealth (NASDAQ:AHCO), together with its subsidiaries, sells home medical equipment (HME), medical supplies, and home and related services in the United States. The company provides sleep therapy equipment, supplies, and related services, such as CPAP and bi-PAP services to individuals suffering from obstructive sleep apnea; medical devices and supplies, including continuous glucose monitors and insulin pumps for the treatment of diabetes; HME to patients discharged from acute care and other facilities; oxygen and related chronic therapy services in the home; and other HME devices and supplies on behalf of chronically ill patients with wound care, urological, incontinence, ostomy, and nutritional supply needs. It also offers wheelchairs, hospital beds, oxygen concentrators, CPAP masks and related supplies, wound care supplies, diabetes management supplies, wheelchair cushion accessories, orthopedic bracing, breast pumps and supplies, walkers, commodes and canes, and nutritional and incontinence supplies. The company services beneficiaries of Medicare, Medicaid, and commercial insurance payors. The company is headquartered in Plymouth Meeting, Pennsylvania.View AdaptHealth ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Disney Stock Jumps on Earnings—Is the Magic Sustainable?Archer Stock Eyes Q1 Earnings After UAE UpdatesFord Motor Stock Rises After Earnings, But Momentum May Not Last Broadcom Stock Gets a Lift on Hyperscaler Earnings & CapEx BoostPalantir Stock Drops Despite Stellar Earnings: What's Next?Is Eli Lilly a Buy After Weak Earnings and CVS-Novo Partnership?Is Reddit Stock a Buy, Sell, or Hold After Earnings Release? 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There are 9 speakers on the call. Operator00:02:39Good day, everyone, and welcome to today's AdaptHealth Third Quarter 2023 Earnings Release Call. It is now my pleasure to turn today's call over to Richard Barich, Chairman and Interim CEO. Please go ahead. Speaker 100:03:10Good morning, everyone. Thank you for joining us today to discuss Adapt Health's 3rd quarter performance. Before we begin, I'd like to remind everyone that statements included in this conference call and in the press release issued today may constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act. These statements include, but are not limited to, comments regarding financial results for 2023 and beyond. Actual results could differ materially from those projected in forward looking statements because of a number of risk factors and uncertainties, which are discussed at length in the company's annual and quarterly SEC filings. Speaker 100:03:52Adapt Health Corp. Should have no obligation to update the information provided on this call to reflect such subsequent events. Additionally, on this call, the company will reference certain financial measures such as EBITDA, adjusted EBITDA and free cash flow, all of which are non GAAP financial measures. This morning's call is being recorded and a replay of the call will be available later today. We are pleased with the results of the 3rd quarter. Speaker 100:04:25Powered by our sleep business, We generated 6.3% growth over last year, leading to record revenues for the quarter. Equally important, We generated cash flow from operations of $98,800,000 and free cash flow of 21,700,000 Adjusted EBITDA fell short of our expectations, largely as a result of unplanned delays in the implementation of the Humana contract. Jason and I will get into more detail on why this happened, but these results do not reduce our optimism that this will be a profitable contract for Adapt Health, nor does it diminish our enthusiasm for more enterprise sales of this type. Other than this contract, We would have met our expectations for revenue, adjusted EBITDA, margins and cash flow in the quarter. Our sleep product line continues to outperform, resulting in 17% increase over last year. Speaker 100:05:26Our new PAP starts were consistent with our expectations and our PAP resupply business generated record order volumes. An important metric is that our resupply census has grown 12% over the past year and now totals over 1,500,000 patients. Among the reasons we continue to grow is that we have focused on electronic ordering, which reduces friction and enhances the patient experience. The relationship that we've established with these patients is a critical aspect of our strategy to become more than just a provider of devices and supplies. Building on the strong trends in the first half of the year, we grew our respiratory net revenue by over 8% year on year. Speaker 100:06:17This growth was driven by increased patient census coupled with stabilization in the length of time patients remain on oxygen and vents. Diabetes continues to be a work in progress as discussed last quarter. While the results in the Q3 were a bit softer than we had planned, we are encouraged by the progress we are making to improve this vital product line. To resume growth, we are focusing our sales effort towards a growing government business, especially in areas where diabetes is prevalent. The government market for CGMs and pumps is large and growing, and we are continuing to shift our strategy to specifically focus on the acquisition and retention of these patients. Speaker 100:07:06Government sponsored payers are now 79% of our CGM census, up 200 basis points versus last quarter. We are rapidly recruiting dedicated diabetes representatives in the areas of high diabetes prevalence, leveraging the scale and capability of the entire Adaptel sales team. Our objective is to double the number of diabetes sales reps over the next several months. We're also exploring strategies to participate profitably in the growing pharmacy sales channel. This will allow us to regain some of the share that we relinquished as more commercial payers move to the pharmacy channel. Speaker 100:07:50Finally, and quite promising, is that we are beginning to execute a strategy to use the data generated from CGMs to create a better patient experience while generating information that is important for their providers and payers. This will enhance our value proposition to all of our constituents. Our experience in the early days of the Humana implementation has not diminished our optimism about the value that this contract will provide to all parties to the transaction. We've established a very strong relationship with Humana and we've been working to make the transition process as seamless possible for Humana members who will ultimately benefit from better service for their HME needs. Unfortunately, however, we underestimated the size and complexity of the patient transition process. Speaker 100:08:47On boarding members is taking longer than we had anticipated, resulted in a reduction to our expected cap revenues from Humana. Nevertheless, we remain confident that this agreement will achieve positive results for Adapt Health. Since Adapt Health went public in 2019, we've increased revenue and adjusted EBITDA each year and have recently improved our cash flow and strengthened our balance sheet. However, we must take responsibility for issues, some self inflicted that have caused a reduction in investor confidence, including setbacks around the CEO search. The top priority for our Board is to fill the CEO job with the best candidate as soon as possible. Speaker 100:09:38We are currently talking to highly capable candidates with the goal of having the post filled by year end. In the meantime, we're not slowing down I'd like to describe the key initiatives and goals that our Board and management are aligned on. Further increases in cash flow from operations and free cash flow is a high priority. The company continues to focus on better collections, better inventory management and more efficient capital spending, all of which have contributed to our improved cash flow results. We recently used some of our free cash to buy back stock, but we were also addressing our balance sheet. Speaker 100:10:20During 2023, We paid down our revolver and reduced our leverage from 3.66x to 3.51x. We are fortunate to have a comfortable debt structure in terms of rates and maturities, but we intend to delever further with the goal of reducing our leverage to under 3x by the end of next year. As to the business itself, Our short term priorities are to solidify our diabetes line and resume a market rate of growth, expedite the transaction of the Humana business and expand our enterprise sales effort, continue to reduce the cost of operations through automation and better processes and implement our strategy to become even more relevant in the healthcare ecosystem. Finally, I'd like to comment on the effect of GLP-1s in our sleep and diabetes product lines. Most important, we are seeing no current impact on our sleep product line. Speaker 100:11:26Our total sleep census, which is a combination of new starts and ongoing PAP resupply patients continues to grow at a pace that bodes well for continued revenue growth. Further, we have seen recent analysis that indicates that the effect of GLP-1s on TAP utilization may have been overstated in some earlier analysis and resulting market reaction. For example, one recent study indicated that only 3% of GLP-one users with obstructive sleep apnea were able to stop using their PAB therapy. Another recent piece highlighted the lack of adherence to GLP therapy over time. Others, ourselves included, think that the sleep TAM may actually grow as a result of more awareness and increased diagnosis of OSA as a result of the publicity around GLP-1s. Speaker 100:12:23Our working assumption though is that GLP-one drugs will likely have a significant impact on obesity over time, which may cause some leakage to the current sleep TAM. How large and how soon are the subject of much speculation, but we will proactively respond to this potential pressure. If there is a net reduction in SLEEP TAN, we can overcome it by continuing to increase market share, decrease costs through automation and better processes and focus on patient retention. We've improved on each of these measures over the past few years and the GLP-one conversation will accelerate our efforts in these basic areas. There is more consensus that GLP-one usage may accelerate growth more GLP usage accelerate growth in CGM usage. Speaker 100:13:15We believe that diabetes patients on GLP-1s are actively engaged in their health and will be inclined to monitor their A1C levels through CGMs. We also believe that increased insurance coverage of CGM, especially in the government sector is a strong tailwind. Adapt Health is at the epicenter of efforts to improve the health of people with chronic conditions like obesity, diabetes, sleep apnea and COPD. We occupy a unique position connecting providers, patients and payers. We currently have an ongoing relationship with over 1,500,000 people with sleep apnea, roughly 170,000 diabetics and 300,000 people with chronic respiratory conditions. Speaker 100:14:05We interact with these folks on a regular basis to help them with adherence to their therapies by supplying and resupplying needed equipment and coaching them as to better usage. Better adherence alone will improve outcomes and reduce downstream costs, But we are just now beginning to understand how we can compliantly use the data we are generating to do even more to improve the health of our patients, especially those with comorbidities. One early example is that we recently surveyed 10,000 people who set up on PABSS last month. Of these, 7% of those who responded, by the way, the response rate was over 40%. So we think this is a Reasonably good sample. Speaker 100:14:57Of these, 7% are taking GLP-1s, which indicates that GLP-1 usage can coexist and will coexist with CPAP therapy. Further, 20% of this group has diabetes, but only 15% of the diabetics are using CGMs to monitor their results. If we extrapolate these findings to our entire population, We will find many identify many opportunities to identify and better service patients with comorbidities. Speaker 200:15:29Thank you, Richard, and thanks to all for joining our call today. Let me begin by reviewing our 3rd quarter results. We achieved record revenue of $804,000,000 an increase of 6.3% over the Q3 of 2022. Other than the Humana details that Richard described, this quarter met our expectations for top line growth and adjusted EBITDA and cash flow exceeded our expectations. Our total sleep revenue of $315,400,000 increased 17% against a year ago, driven by PAP equipment setups and increasing resupply. Speaker 200:16:08Our new PAP equipment starts were consistent with our expectations in the 3rd quarter. Our PAP resupply business achieved record order volumes, our resupply census now totals over 1,500,000 patients And our electronic ordering utilization broke company records. Respiratory revenue of 151,100,000 increased 8% over the Q3 of 2022. As we continue to revamp our diabetes product category, CGM Census was up 4.3% year over year, resulting in flat CGM revenue. As expected, pump and pump supply revenue was down $9,000,000 year over year as our tube based pump volumes remain under pressure from tubeless pumps. Speaker 200:16:56We expect this pressure to continue into the Q4. As Richard said, we are bolstering our sales force and focusing on growth in the government sector. Outsized growth in our sleep product category largely offset a shortfall in diabetes and a modest increase in operating expenses. So overall, except for the unexpected losses on the Humana start up, our top line and bottom line results were in line with our expectations for the quarter. The primary reason for the shortfall on the Humana contract was a delay in patient transitions and corresponding capitation deductions, resulting in a $10,000,000 top and bottom line miss against our expectations. Speaker 200:17:40It will take longer than originally expected to transition all patients, We believe that we will indeed get substantially transitioned by early next year. As we continue transitioning patients, We expect sequential improvement in both our top and bottom lines. Our adjusted EBITDA was $161,200,000 in the quarter, resulting in an adjusted EBITDA margin of 20.0 percent, down from 21.6% in the 2nd quarter, primarily related to the patient transition backlog. Cash flow from operations in the 3rd quarter was $98,800,000 CapEx was $77,100,000 or 9.6 percent of revenue, resulting in free cash flow of $21,700,000 For the 1st 3 quarters of 2023, we generated $76,600,000 of free cash flow, which was more than 2.5 times the 1st 3 quarters 2022. We reiterate our full year free cash flow goal of between 3% 4% of revenue. Speaker 200:18:47For the Q3 of 2023, DSOs of 42.1 days were down over a day against 2022. And for the 1st 3 quarters of 2023, DSOs were 42.5 days, down from 44.8 days for the 1st 3 quarters 2022. We continue to realize the benefits of our refining of revenue cycle process and investments we have made in our technology and workflow. Our net leverage ratio at the end of the quarter was 3.51x, down slightly from the 2nd quarter. During the Q3, we made principal payments of $10,000,000 and after the end of the quarter, we repurchased approximately 2,500,000 shares in open market for a total cost of $19,400,000 As part of our 3rd quarter results, We recorded a $511,000,000 impairment to goodwill as we discussed in our earnings release this morning. Speaker 200:19:47This non cash pre tax charge was triggered by our stock price as of September 30. Turning to guidance. We are revising our prior outlook as follows. We are narrowing our expected revenue range to 3.160 to 3.185000000000 We are updating our expected adjusted EBITDA range to $630,000,000 to $650,000,000 And we are maintaining our expectations for total CapEx representing 10% to 12% of revenue, which should yield free cash flow of 3% to 4% of revenue. To close our comments today, we believe we're well positioned heading into the final weeks of the year. Speaker 200:20:27We are turning around diabetes. We are focused on transitioning patients as part of our new relationship with Humana, and we are optimistic about our business overall. With that, we will open the call for questions. Operator00:21:02And we have our first question from Brian Tanquilut with Jefferies. Speaker 300:21:07You've got Taji on from Brian. Thank you for taking my question. So going back to the Humana contract, I really appreciate the color on the updated implementation timeline. But as we think about the profitability ramp, maybe you can provide some detail around your expectations around that and Maybe outline the levers that will drive profitability at an accelerated rate? Speaker 100:21:33Thank you Good question. We're delayed. We're talking about that. But we think once the transition occurs, we're going to head to a more head to a situation where The profitability of the contract is more consistent. We are ramping up our efforts to transition this quarter. Speaker 100:21:58It's likely going to take us through the beginning, perhaps next quarter, but we feel very good that once that happens, we will resume the contract as we originally planned it. Speaker 200:22:12And, Taji, this is Jason. I would say that At a unit economic or a patient level, from this stage forward, profitability as a percent will ramp very rapidly. The reason for that is a cap deduction on, let's say, an oxygen patient, the allowables, The fee schedules for that patient is around $120 a month. So for a full quarter, you got 3.60 You got thousands and thousands of patients on that oxygen allowable from competitors that still need to be transitioned. So as each and every one is transitioned, That entire amount is it comes back as cap revenue for us and it drops 100% to our bottom line. Speaker 200:22:56So we do expect a good ramp from this stage forward as we continue staying focused on transitioning patients. Speaker 300:23:04Appreciate the detail there. Just another follow-up, as I think about your guidance, looking at the midpoint, it implies a margin up in Q4. Just curious the different puts and takes that are going to help you get that margin accretion in Q4? Speaker 200:23:23Yes, sure, Tati. So firstly, we do historically enjoy a step up in patient demand, in our resupply categories as insurance plan changeovers that occur in January as well as deductible resets. Patients are hoping to get in front of that and stock up the resupply they need to carry them through the end of the year and into the New Year. So we are expecting in our resupply lines, specifically sleep and diabetes to be up over $20,000,000 sequentially in Q4 from Q3. We expect that to flow at our typical purchase margin, call it about 40% of that stepping down. Speaker 200:24:10So that's the first sequential step up in profitability in Q4. The second, Humana, as we said, kind of patient by patient as we are transitioning patients, We do expect a material step up in cap payments and in that bottom line that we spoke about as we've made key investments, just over the last several weeks in additional resources and capability to ensure smooth patient transition. Speaker 300:24:41Great. Appreciate the time. Operator00:24:46And we have our next question from Matthew Blackman with Speaker 400:24:51Good morning, everybody. Thanks for taking my questions. I've got 2 2 parters. Maybe Jason, if I could just start with you. Just curious to frame the guide down on revenues. Speaker 400:25:03How much of it was diabetes versus The Humana contract delay and then the same impact on EBITDA. And the second part of the first question Is did the Humana contract disproportionately impact any specific franchise? And does it impact any specific franchises in 4Q as we And then I'll wait for the follow-up. Speaker 200:25:27Yes, sure, Matt. So the first part of that question is The vast majority as we look towards Q4 is Humana related. Diabetes, we did out of CGMs a little bit more in the Q3. So we fell a bit short of that. And so certainly, we're rolling a touch of that into Q4. Speaker 200:25:49But again, the vast majority of this was Humana related, just rolling the timing And you've got that compounding effect going into the Q4. And for the second, can you rephrase the second part of your question? Speaker 400:26:06Does Humana when we think about the revenue impact, does it disproportionately impact any specific franchise? Speaker 200:26:14Well, I don't know that I'd say it impacts any franchise In terms of the earning power and the go forward, I will say that when you think about the 2nd quarter revenue that we earned from the 33 states in the District of Columbia where we won the Humana HMO contract. There was revenue earned within the 2nd quarter, prior to the contract going into effect. And so, much of That revenue was in the rental lines, specifically respiratory and then a little bit in PAP and HME. And so starting July 1, 100 percent of that revenue is eliminated, right? It's no longer fee for service revenue that we're billing to Humana and it converts to a per patient per month Revenue wise, of course, you've got the new patients coming on that also generate PMPM, but it does create a timing disconnect of your dropping out top and bottom line rental revenues. Speaker 200:27:21And until you convert the competitor patients to bring that into the census, you're left with this gap that we're focused on today. Speaker 400:27:32Got it. I appreciate that. And then second question, part 1, can we zoom in a little bit more on the diabetes franchise? I appreciate some of the color you gave us on the pump and CGM franchises. But just what are you seeing in terms of new patient starts And attrition, is there anything that stands out, I think specifically on the attrition side relative to historical trends, just given all the noise we're hearing with GLPs. Speaker 400:28:00And then the second part to that question is what does have to happen for you to be able to push More aggressively into the pharmacy channel, are you specifically horse trading anything with payers? And to the extent that this does ultimately play out, is that patient worth a little bit less from a revenue And profitability standpoint through the pharmacy channel versus the DME, just help us think through that opportunity and what sort of the moving parts are? Apologies for the long winded Speaker 100:28:30Okay. This is Richard. First off, we're not seeing any attrition and any effect in diabetes relative to any perception GLP-one utilization. The issue that we have been dealing with is the shift in channels more than any in the attrition. What our strategy is to work in the pharmacy channel with payers, But the key to that will be to add value in the way that we generate data for the utilization of the payers. Speaker 100:29:06We believe that, both manufacturers and payers will care about this and will help us to improve our margins in the pharmacy channel. Speaker 200:29:17Yes, Matt, I'd add a little color. Certainly a top and bottom line Financials on unit economics of a pharmacy patient is typically less than the traditional medical benefit or DME channel. But as Richard We see tremendous value in aggregating patients and covered lives within diabetes. In Richard's prepared remarks, he spoke about the first steps that we've taken this quarter in actively monitoring CGM data produced from devices of our patients. We have deployed certified diabetes coaches With that data engaging with patients initially really focused on sensor and overall utilization. Speaker 200:30:12And so what are the reasons that a patient was set up last month and you'd expect a new sensor to be applied in the 1st 10 to 14 days depending on the manufacturer. But a month later, we're not seeing the data communicated from that CGM. And so we're working hand in hand with those patients. And we're learning a lot about patients that are on initial setup that might not be In compliance, so compare this to the capability we already have with over 3 50 sleep coaches in our business that All day, every day, our monitoring data produced from equipment and these devices to help patients along their journey with resupply. We intend to do more there. Speaker 200:31:02Additionally, monitoring A1C levels, hypoglycemia levels, just the rich level of information that's produced from these CGMs. We don't think that needs to be a medical benefit channel strategy or a pharmacy channel strategy. We think it's an all encompassing diabetes strategy. Speaker 400:31:21Got it. Thank you. And apologies again for the chunky questions. Thanks so much. Operator00:31:33And our next question comes from Pito Chickering with Deutsche Bank. Speaker 500:31:38Hey. Good morning, guys. So I apologize for another question on Humana. Maybe I'm just being dense here. So for that, I do apologize ahead of time. Speaker 500:31:45But This is a capitated arrangement and you have to capitate patients back with competitors in order to build PMPM and that's So if I understand it, to get the capped payments, you have to go recap those payments back within Adapt. I'm just thinking, like, how are you able to ship those patients? Can you do it without patients' consent? Just a patient perspective, if I have a DV provider for 1 or 2 years, I guess, why would I want to Speaker 200:32:15Sure, Peter. Good question. Well, firstly, if you've been the DME provider for a number of years, you absolutely will not want to change. However, as part of the mechanism of the contract, those competitors in these 33 States and the District of Columbia, as we stand here today, are not authorized and they're out of network, right? They're not authorized to bill fee for service for these patients. Speaker 200:32:39On the rental lines, however, that's really where the nuance is. The lifting and shifting It is more complicated than we anticipated. Now we in some cases expected just either better or more thorough documentation maintained by competitors that just isn't there. And so in that instance that requires us to work directly with the patient and with the patient's provider, to work backwards, if you will, on an oxygen patient tracking down the saturation testing to support the therapy and the referral. And so without getting into just layers and layers of detail, that is an example of what needs to happen in order to transition those patients. Speaker 200:33:32But we have invested in additional resource and capability Speaker 500:33:37just in Speaker 200:33:37the last several weeks, and we are already seeing ramp week over week in our patient transitions. Speaker 500:33:46And then shifting to diabetes, excuse me, it's a multi part, so I apologize again. What percent of revenues in diabetes are CGM Versus pumps at this point, what's the breakout between commercial and Medicare, so within the segments? And if I look at CGM, what did Medicare CGM grow this quarter? What did commercial MA CGM grow this quarter? I'm trying to bridge Dexcom's U. Speaker 500:34:13S. Revenue growth sort of what you guys saw within the Meditech book of business? Speaker 200:34:19Sure, Pito. Yes, that's a complicated question. I'd say, Firstly, the delineation between pump and pump supplies versus our CGM business. We've been on record saying that Pump up on supplies was about $160,000,000 of revenue last year and that we believe it will be about $120,000,000 of revenue This year, that's the $30,000,000 to $40,000,000 compression we've been talking about, just that headwind created by the medtech and the tubeless based pump on the market. The rest of the business is CGM business. Speaker 200:34:55As Richard said in his prepared remarks, government payers made up now 79% of that census. So that's up another 2 full points sequentially from the Q2. I mentioned that CGM census was up 4.3% in the Q3 and resulted in about flat revenue. And so what you're seeing there is continued but less reimbursement pressure created by a movement of traditional government payers and the medical benefit channel versus commercial. So as we're taking care of fewer commercial patients In exchange for taking care of more government patients, we will continue to see a reimbursement headwind. Speaker 200:35:48But for this quarter, our volume was enough to offset that pressure. Okay. Speaker 500:35:53So specifically looking at CGM Medicare, I guess, how much did that grow, that segment grow year over year? Speaker 200:36:05It was up about higher single digits and then offset by lower single digit commercial and then you've got the rate the rate equation to get you to about flat revenue. Speaker 500:36:18Okay. So from a market share, again, only focusing on Medicare, ignoring sort of commercial and A for a second, do you think you're gaining or sort of losing share within the Medicare CGM market? Thanks so much. Speaker 200:36:33Sure. We are gaining patience, certainly. I think it's tough to delineate Are we gaining share or not from that? But certainly we're gaining patience. We're very aggressively Recruiting new sales reps for really selling CGM and other These products, we're really selling CGM and just key markets, key geographies. Speaker 200:37:02We spent a lot of time thinking through the data over the last two quarters about where we want to go strong in adding sales reps. So we do expect that government business growth to resume in the Q4. Speaker 500:37:19Great. Thanks so much. Operator00:37:23And we have our next question from Richard Close with Canaccord Genuity. Speaker 600:37:29Yes. Thanks for the questions. Jason, I'm just curious if you've reaped all the benefits from the system upgrades and restructuring from the last couple of years, if you can give us an update there. Speaker 200:37:47Sure, Richard. I would tell you that From the last year specifically, yes. During the Q3, we have met the earnings commitment, the cost out commitment of $25,000,000 in year for 2023 $40,000,000 annualized. So that program, we've put a bow on that. The final reductions were made in early September. Speaker 200:38:14And so those dollars will start flowing. In terms of the overarching ability to get cost out by leveraging technology, we absolutely believe there is more to go. We've made reference in the last 90 days of when we guide in 2024 or 2024 2024, We will expect to have a commitment on cost management and it's as you said, it's a result of these technology investments that we've made as well as the heavy integration work that we've been focused on throughout the year. Speaker 600:38:54Okay. That's helpful. And then with respect to the strategy on expanding enterprise sales, can you just go Maybe more in detail on that strategy site and potentially sizing the opportunities there? Speaker 100:39:11Yes, sure. This is Richard. The traditional ADAT sales model has been an individual sale generated by a referral from a provider, which results in a prescription, which results in a fulfillment of a prescription. So we're dealing with literally millions of individual transactions. An enterprise sale, like what we are doing with Humana, aggregates patients in one place. Speaker 100:39:43And the issues that we've got with Humana side, which by the way are going to be great learnings, I just want to reemphasize Our relationship with Humana is in great shape. We're working together on all these issues. So I make That's very, very clear. But by having a large relationship with a payer or a hospital system to aggregate all of the in a particular category like CGM, like PAS, like respiratory that we can achieve savings for the system, the most important most importantly reduce friction by having a set of parameters that are not individual prescriptions being fulfilled by individual providers. So we think the market is large. Speaker 100:40:38We think every payer is a potential customer for this. We think that every health system is a potential customer for this. We're generating a pipeline even in a very short time that we're very happy with. And quite frankly, expect to see a lot of good results in this category in 2024. Speaker 600:41:00Great. Thank you. Operator00:41:09Our next question comes from Joanna Gajuk with Bank of America. Speaker 700:41:16So I guess couple I guess different follow ups. And if I may, I guess, coming back to diabetes. So I guess this quarter sounds like slightly lower than expected down 8% year over year in the quarter and previously you talk about kind of flat for the year. So Do you still expect it or is it more kind of down slightly for the year? And I guess for next year, how should we think about diabetes revenue? Speaker 700:41:42I guess previously you talked about a slight growth. And then I guess as it ties to your previously expressed Long term outlook for that business growth, any changes there? Speaker 200:41:57Joanna, thanks for This is Jason. I'd say firstly, on the pump and pump supply revenue, again, we expect about a $9,000,000 or $10,000,000 year over year headwind in the Q4. As we think about 24 on pump and pump I'll get back to CGM in a moment. I mean, I think we need to look towards the pump manufacturers, Insulet, but there will be 5 product that is continuing to take share, and we are indeed a distributor of OP5s on our pharmacy channel. So we do intend to continue to grow that. Speaker 200:42:38Medtronic and Tandem are continuing to come to market with upgrades to existing product and all that in the mix. We do think that pump and pump supplies will be another headwind in 'twenty four over 'twenty three, but not as much as it was this year, so perhaps half. So that's still our expectation. In terms of CGMs, year to date, we grew about 3% year over year. Again, that's Short of our expectation of where we want to be. Speaker 200:43:13We were flat in Q3, about the same, maybe up a point or 2 in Q4. But we do expect the effect of the big investment in sales force to start yielding results as we get into 'twenty four. I think it's a little early for us to comment on specifics of what we think CGM growth will be. But I do think it's safe to say with the large investment we're making, we do anticipate a return to growth for CGM in 2024 and that's the data that we're able to share today. Speaker 700:43:52Okay. That's helpful. And I guess sleep, obviously, much better, but a 3% comps for next year. So I guess how we think about the Sleep business into next year and when it comes to growth? Because I guess this year is shaping up to be mid teens or maybe even better for the year. Speaker 200:44:10Yes, absolutely, Jan. I would say that as you think about the full year, the first half in particular, we'll have a tougher comp, particularly on PAP equipment. As we had a record set of levels in the Q1 as well as the Q2 of 2023, Due to that 13 month attrition cycle, those patients will come off of the rental reimbursement. However, they will come into our resupply reimbursement and we're continuing to grow that double digit year over year. We certainly expect sequential growth in our census as we go from here until through 2024. Speaker 700:44:57And if I may, on the feed business, so I guess you talk about Some surveys you've done on the GLP-one use by CPAP patients And you did say something to the effect of potentially could at some point, I guess, ease the utilization of these trucks increases meaningfully could impact that business. But any thoughts in terms of how you think it might change, say, your long term growth outlook for that business versus how you were thinking about this previously, does it change at all? Or at this point, you're kind of still in Similar growth, when we look out, I'm not talking next year, but longer term. Thank you. Speaker 100:45:43I think what I tried to express is that there's a lot of speculation from a lot of people, including something that came out from Bank of America, which was the stat about the 3%, which we thought was incredibly good for thinking about the growth of our business going forward. But we just don't know. We just don't know how fast the adoption, how would the adherence of the adoption of GLP-1s is going to be. And we do know that if there are fewer people who are obese, they are likely to be on the margins some level of fewer people who are going to use PAP therapy. What we need to do is to even if we assume that's the case, what we need to do is take steps internally to make sure that we don't lose from any reduction in TAM that might occur. Speaker 100:46:41And we've got tools. We're the largest provider of sleeve equipment. So we start with a position of Great strength. We can afford to keep investing in technology to get our costs down. We've increased share every year over the past several years. Speaker 100:46:58The investments to remain in 2022, as painful as they were at the time, are yielding have yielded benefits to us. We also are highly focused on patient adherence and retention. And that has A couple of different flavors to it. One is, we want to keep these people as patients that that we can keep resupplying to, but we also believe that we can by increasing adherence increase downstream results for these patients and reduced downstream cost. So all of the things we're talking about are geared toward keeping our business intact and growing well, but also using our size and our data capabilities to improve outcomes for our members. Speaker 700:47:54Not at all makes sense. Thank you. I appreciate those details. Operator00:48:00And we have our next question from Eric Coldwell with Baird. Speaker 800:48:06Okay. Thanks. Just technical on diabetes. I think you said pumps were down $9,000,000 and CGM revenue was flat. But I'm seeing a $13,400,000 year over year revenue decline. Speaker 800:48:19So I'm curious where the additional $4,500,000 came from. Speaker 200:48:24Yes, sure. Just a little bit of supply. So these are like traditional like BGMs, pest strips, wipes, things like that. That's continuing as It's just a smaller part of the business. Speaker 800:48:35Okay. And then on TAP, the comments on first half 'twenty four tough comparison on equipment. Are you indicating simply lower growth versus the tough comparison or Actual revenue decline on the equipment side of PAP as the 13 month rentals start to phase out? Speaker 200:48:56No, the former. We're just expecting the 17% growth like we achieved in this quarter, right. I mean, I don't expect we're putting up 17% growth in Q1 into next year on already very high comps. That's all we're saying, Eric. Speaker 800:49:14Okay. And then on Humana again, I think it was 1,100,000, 1,200,000 lives that you inherited with the 33 states and DC, you had some of those patients previously and you're not doing all of the HME, DME for those patients. But If you'll bear with a difficult to ask question, I'm trying to get a sense on how many of those Humana lives that you have access to, how many of those people are actually using DME that you are going to be the exclusive on in those states, How many of those patients were you previously serving? And what is your penetration on the incremental opportunity? I don't know what the number is, but Let's say just for a baseline, if it's 100,000 lives that you picked up incrementally, What percent of that have you actually onboarded at this point, so you're fully operational on? Speaker 200:50:16Yes, yes. Good question, Eric. I have a couple of things to offer. Firstly, utilization is in line with expectations so far. So that means Take the 1,200,000 patients or more, we classify that as. Speaker 200:50:35And The number of them utilizing equipment and then kind of the size and shape of that equipment by category is largely in line with with what we modeled, with the data that was shared as part of the award and within our expectation. I would tell you that the number of patients is higher than anticipated. I mean, I know Humana reported I think last week, they're showing huge growth over 2022. So we've got Some of that coming on as well, so just more patients than anticipated overall, which frankly is a very good thing. It didn't help us from a timing perspective as it just creates more and more patients that we need to push through with the capacity we've got on transition. Speaker 200:51:19But overall, that's a very good thing as we expect to continue to grow with Humana. The last thing I'd say is in terms of the pace of that transition, I mean, we did expect to buy out equipment as well as the supporting records that came with that from several competitors. But frankly, some of those deals did not materialize. And so that means we need to work patient by patient on transition. So again, we're very confident that we will get through the transition in the early part of 2024, but that's a little more color on what's creating more patients to transition that we expected. Operator00:52:31And at this time, I'm I'm currently showing no questions in the queue. I'll go ahead and turn the call back over to today's presenters for any closing remarks. Speaker 100:52:39Yes. Hi, this is Richard. Thanks. First of all, thanks to everyone for their Very good questions that helped us articulate what we think are the very positive things that are going on in Adapt Health. We look forward to more interaction and thank you for your time this morning.Read morePowered by