NYSE:SGHC Super Group Q3 2023 Earnings Report $9.08 +0.35 (+4.01%) Closing price 05/7/2025 03:59 PM EasternExtended Trading$9.21 +0.13 (+1.44%) As of 07:39 AM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Super Group EPS ResultsActual EPS$0.04Consensus EPS $0.03Beat/MissBeat by +$0.01One Year Ago EPSN/ASuper Group Revenue ResultsActual Revenue$388.43 millionExpected Revenue$347.34 millionBeat/MissBeat by +$41.09 millionYoY Revenue GrowthN/ASuper Group Announcement DetailsQuarterQ3 2023Date11/9/2023TimeN/AConference Call DateThursday, November 9, 2023Conference Call Time8:30AM ETUpcoming EarningsSuper Group's Q1 2025 earnings is scheduled for Thursday, May 8, 2025, with a conference call scheduled on Friday, May 9, 2025 at 7:45 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Super Group Q3 2023 Earnings Call TranscriptProvided by QuartrNovember 9, 2023 ShareLink copied to clipboard.There are 5 speakers on the call. Operator00:00:00Good morning, everyone, and thank you for joining us today to discuss Supergroup's results for the Q3 of 2023. During this call, SuperGroup may make comments of a forward looking nature that are subject to risks, uncertainties and other factors discussed further in its SEC filings that could cause its actual results to differ materially from historical results or from the company's forecast. SuperGroup assumes no responsibility to update forward looking statements other than as required by law. On today's call, SuperGroup may refer to certain non GAAP financial measures. These non GAAP financial measures are in addition to and not a substitute for measures of financial performance prepared in accordance with GAAP. Operator00:00:45Supergroup has provided a reconciliation of the non GAAP financial measures the most comparable GAAP figures in the press release issued earlier today and available on the Investor Relations page of SuperGroup's website. In addition, Supergroup will speak to its financial results and metrics for Q3 2023 in 2 parts, highlighting SuperGroup's profitable and cash generative global business separately from its investment into the U. S. This aligns with the annual guidance that SuperGroup has provided for 2023 and is consistent with both how SuperGroup views its business internally how SuperGroup will report going forward. SuperGroup recommends that investors refer to its supplementary presentation posted to their website. Operator00:01:34On this call, I'm joined by Neil Meneschi, Chief Executive Officer and Alinda Van Wyck, Chief Financial Officer. During the question and answer session, we will also be joined by Richard Hassan, President and Chief Operating Officer. And now I'd like to turn the floor over to Neil. Speaker 100:01:54Thank you. Good morning, everyone, and welcome to SuperGroup's Quarter 3, 2023 earnings call. We are delighted to follow-up a terrific first half of the year with yet another quarter of solid results. Ex the U. S, total revenue was €349,000,000 an all time record for a Q3. Speaker 100:02:18Our customer numbers continue to show tremendous growth, so much so We set some other records this quarter. For starters, we reached an average of about 4,000,000 unique active monthly customers. And during the month of September, we saw a new daily high of 1,700,000 customers using our platform. In September, we also set new records for highest depositing day and highest depositing month. These records demonstrate our success in attracting and retaining high quality customers with sustainable deposit values over the long term. Speaker 100:03:00And that's important in achieving consistent top line growth moving forward. For the quarter, our operational EBITDA ex U. S. Was €64,000,000 resulting in an EBITDA margin of 18%. The combination of increased scale and the realization of cost efficiencies in the right areas is having a positive impact And we continue to press towards our goal of a long term margin of over 20%. Speaker 100:03:30And Linda will dive into financials in further detail, But first, I want to provide an update on some other achievements and changes. A key contributor to customer growth is our portfolio of sports partnerships, which continues to attract fresh eyeballs to the Betway brand. We have just become the global betting partner for one of the leading English Premier League teams, Arsenal. Arsenal has a massive worldwide following and we are incredibly proud to partner with them and look forward to bringing the best content and experiences to fans all over the world. Super Group has a global footprint And this diversity provides a natural mitigation against market specific headwinds. Speaker 100:04:15We take a nimble approach with our existing territories and we are not afraid to make difficult decisions. About a month ago, we announced that we will no longer be operating in India effective October 1, due to a newly imposed general sales tax, which significantly limits the achievable returns in this market. We have seen this type of closure before with over 2 decades of experience in navigating these types of challenges and we remain focused on our existing markets as well as new opportunities around the world. Now to provide an update on some of our key jurisdictions. Africa continues to be an exciting region for us as we build scale in our footprint of over 7 regulated countries. Speaker 100:05:02Year on year, we saw an increase in our African customer base of over 55%, with this growth translating into strong revenue numbers for the region. In Europe, the U. K. Was a standout performer similar to previous quarters. It has now been over a year since we bought Jump Bang Gaming into the group and we are very pleased with the added contribution this acquisition has made to our UK casino product. Speaker 100:05:28The Jumba and team members have been working hard to identify new territories for expansion and just last month they went live in Ontario. For Canada overall, we saw growth in both the sports and casino products. In Ontario, we saw year on year growth In the sports product for the first time since the transition to the regulated market, a really promising sign heading into the next quarter and beyond. In the U. S, 4 out of 9 states are operating on Betway Global Technology with the remaining states to come on board by early next year. Speaker 100:06:03We anticipate the rollout of this technology to have a big impact in the U. S. And we will be able to give more specifics at a later date. For now, we continue to follow the plan that we outlined at the beginning of the year. Our next steps are as follows. Speaker 100:06:20We will first complete the planned migration of our systems to the 5 remaining states. Then we'll begin a more targeted marketing campaign keeping a close eye on the returns generated on a state by state basis. We are aware the U. S. Market requires a significant investment to succeed. Speaker 100:06:39We are not afraid to invest. That's always been part of our strategy. We do this everywhere else around the world on a calculated, risk adjusted basis to achieve a sustainable level of certainty about the return that we can generate. The DGC investment will be undertaken so long as we believe that there is an attractive ROI and We have said before that one of our main priorities and uses of cash will be bringing our sportsbook technology in house. We continue to engage with Apricot about this and look forward to updating you further during our next call. Speaker 100:07:18Finally, before I hand over to Alinda, I'd like to point out how well we've overcome some obstacles this past quarter. As you know, our sports betting segment can be subject to a volatile margin. Across the industry, September did not have a great sports margin, in particular for English and European Football. Despite this, our revenue performance was really robust. And a glimpse into the Q4 show that the last 2 weeks of October also resulted in unprecedented number of customer friendly results in football. Speaker 100:07:54Football is our most popular sport to bet on and all those wins for our customers meant a negative sports margin for October. And yet, we navigated through that. We also know that winning customers are happy customers. They remain loyal, satisfied and engaged customers. Our data shows this. Speaker 100:08:14And on the 28th October, we set a new daily customer record of just under 1,900,000 customers, surpassing the record of 1,700,000 customers, which we set in September. So despite the challenges, I remain encouraged. Big picture, we can't control all of the sports margin, But our diverse offerings make for robust resilient business. And in the Q3, more than 80% of our net revenue was generated for online casino as we continue to expand our 20 fourseven iGaming customer base. I'll now hand the call over to Linda to discuss the financials in greater detail. Speaker 100:08:57Linda? Speaker 200:08:59Thank you, Neil. Before we begin, I would like to mention a small change we made to the way that we will be reporting during these quarterly updates. Due to the global nature of our business, we interact with many different currencies around the world. Therefore, moving forward, we think it will be helpful to reference revenue growth on both a reported basis and in constant currency. Overall, I'm pleased with the progress and the results that we have delivered this quarter. Speaker 200:09:29Our ability to deliver growth despite numerous challenges demonstrates the resilience of our business model. Quarterly delivered total revenue of €349,000,000 up 13% year on year and 27% in constant currency. We believe much of this growth is due to our exceptional team acquiring and retaining high quality customers in all markets. Customer numbers increased 45% year on year for the sports book and 37% for Casino. Of course, there are other factors which impacted the growth of these segments. Speaker 200:10:10So let's have a closer look. As Neil mentioned, sports book revenue remained under pressure this year due to an unprecedented sports margin. To better illustrate this impact, we are splitting out our peer sports revenue from fixed pot contingency revenue, which is essentially casino style guides accepted under sport licenses in certain jurisdictions. We will continue using this disclosure moving forward. Overall, the sports betting results Declined for the quarter to €65,000,000 a decrease of 28% year on year or 19% in constant currency. Speaker 200:10:52This decline in sports revenue was due to customer friendly results, mainly on football as well as Regulatory headwinds in both India and Germany. Moving on to Casino, which now includes, as mentioned, Revenue from fixed odds contingencies. Total Casino revenue increased to EUR 274,000,000 Growth of 29% year over year or 46% in constant currency. Growth was driven by strong performances in Africa and the UK with the latter being bolstered by the inclusion of Jumpman Gaming. Other markets which are worth mentioning are Spain and Canada excluding Ontario, which both delivered a solid performance in the casino segment. Speaker 200:11:44When analyzing casino results against the comparable quarter of last year, We must also mention the regulatory changes that we faced in both Ontario and India. Moving on to our cost base. Our mindset around marketing spend has not changed. We must continue to invest today to achieve growth in the future. Marketing spend as a percentage of net revenue was 24% for the 3rd quarter. Speaker 200:12:13This ratio was higher sequentially and in line with quarter 3 of last year. Operating costs as a percentage of net revenue equaled 20% for the quarter compared to 23% in the same quarter of last year. We are working hard to deliver further cost synergies in order to get this ratio even lower. Our operational EBITDA for the quarter grew 29% year on year to €64,000,000 resulting in a strong margin of 18%. We feel positive about the trajectory of our business, but need to keep investing in our markets. Speaker 200:12:54This combined with realizing further cost efficiencies will ultimately drive us towards our long term EBITDA margin target of over 20%. Let's now turn to look at our ex U. S. Guidance. We are 3 quarters of the way through the year and have achieved year to date total revenue of €1,054,000,000 and operational EBITDA of €201,000,000 Last month, following the closure of India, we have reaffirmed our guidance for both revenue and EBITDA. Speaker 200:13:31October saw an unprecedented industry wide low sports margin. However, As a consequence of strong customer growth and a high percentage of our revenue coming from casino, We still expect to meet our guidance for the full year of 2023, being total revenue of 1,350,000,000 Euro and operational EBITDA of at least €240,000,000 While This is statistically unlikely for November December to also have such a poor industry margin. We can't rule this out. It does look tight right now, but we remain comfortable with the guidance. In the U. Speaker 200:14:17S, Our Q3 net EBITDA investment was €10,000,000 taking our year to date investment to €41,000,000 We previously expected the total investment to be €70,000,000 for the year, but we are pleased that this is now coming in €5,000,000 to €10,000,000 less than anticipated. Lastly, our balance sheet remains strong. This includes unrestricted cash of €245,000,000 and we have no debt. I will now turn the call back to Neil. Speaker 100:14:54Thanks, Alinda. Supergroup set yet another new record this quarter for customer numbers. We reached the significant milestone of an average of about 4,000,000 unique active customers per month. More impressively, we have now set a record for this metric in each of the last 4 consecutive quarters. Our deposit values also reached new heights, demonstrating the quality of customer that we are acquiring and retaining. Speaker 100:15:23This is a key component in achieving future growth. In addition to this, we have a global footprint, which we will always look to optimize for highest returns on investment. Market specific headwinds exist in every global business, But we have an experienced team that will navigate these challenges and drive the business forward. Finally, we are reaffirming the guidance targets for the year that we provided in our last earnings call. Our revenue is robust. Speaker 100:15:54Our customers are loyal, and we have more of them than ever before. We have a healthy pathway for growth, and with a normalized sports margin, Our growth should be really strong. Overall, we are winning. I'll now turn the call over to the operator to open the call up for questions. Operator? Operator00:16:48Our first question today comes from Jed Kelly from Oppenheimer. Please go ahead with your question. Speaker 300:16:53Hey, great. Thanks for taking my question. Just a couple. Can you just talk about how the October holds are trending? And I guess the guidance does imply a decent deceleration versus 4Q. Speaker 300:17:11I think you're I mean revenue comp. It looks like it's a point easier. So can you just talk and I know you're comping last year's World Cup. So can you just talk about the guide? And then I have a follow-up. Speaker 100:17:23Hi, it's Neil here. Yes, so obviously October in the last 2 weeks had unprecedented negative margin. But as you know, that's because lots of the favorites were winning. And so we've taken that into reaffirming our guidance. And going forward, our metrics are growing, deposit values, customer numbers are all at record Levels and our casino is over 80% of our business. Speaker 100:17:49So and we're comfortable with our Speaker 300:17:58Target. Got it. And then can you just talk about the progress of the tech migration. And then just circling back to the U. S, you kind of measured how you're going to closely look at ROI when you sort of decide how to go after the U. Speaker 300:18:15S. Market. Does just the whole complexity of the U. S. Media market, the advertising, The amount of brands you see, does that make it different than going into other Countries where you had maybe a later start but were successful. Speaker 300:18:32So can you just talk about that where we are with the U. S? Thanks. Speaker 400:18:37Hi there. Richard speaking. So just to follow-up on what Neil said, of the 9 states, 4 of those already operating on the Betway Global Technology and the other 5 are still to be migrated. We're expecting that to be completed in Q1 of next year. That's in terms of the technology. Speaker 400:18:58In terms of the U. S. More generally, As Neil said, we're going to look at it very much on a returns driven basis once we've completed the migration and Proceeded with the more targeted marketing campaigns. And yes, it is competitive, the number of brands as you say, But we do have the track record of being successful in other markets around the world and we will continue to evaluate the returns on a state by state basis as we proceed with the marketing. Speaker 300:19:29I Speaker 400:19:29think to make clear, we have a multiyear plan, but there's not necessarily multiyear commitments And we'll make decisions as we see and evaluate the returns in each of these states. Speaker 300:19:41Thank you. Operator00:20:39And ladies and gentlemen, at this time, I'm showing no additional questions. I'd like to turn the floor over for closing remarks. Speaker 100:20:51Thank you everyone for joining us today. All of our information has all been published on our website And we'll see you again at the end of quarter 4. Thank you. Operator00:21:04And ladies and gentlemen, with that, we'll conclude today's question and session as well as today's presentation, we thank you for joining. You may now disconnect your lines.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallSuper Group Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K) Super Group Earnings HeadlinesSuper Group (NYSE:SGHC) Price Target Raised to $12.00May 7 at 3:21 AM | americanbankingnews.comSuper Group to Report First Quarter 2025 Financial ResultsApril 17, 2025 | gurufocus.comElon just did WHAT!?As you may recall, Biden and the Fed were working on a central bank digital currency, or CBDC. Had they gotten away with it, the Fed and U.S. banks could have seized control of our financial lives forever. But Trump stopped them cold on January 23rd, 2025, when he outlawed CBDCs… Paving the way for Elon Musk's secret master plan.May 8, 2025 | Brownstone Research (Ad)Is Super Group (SGHC) Limited (SGHC) Among the Best Gambling Stocks to Buy According to Analysts?April 15, 2025 | msn.comSuper Group (SGHC) Full Year 2024 Earnings: Revenues Beat Expectations, EPS LagsApril 6, 2025 | finance.yahoo.comSuper Group initiated with a Buy at BTIGMarch 28, 2025 | markets.businessinsider.comSee More Super Group Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Super Group? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Super Group and other key companies, straight to your email. Email Address About Super GroupSuper Group (NYSE:SGHC) (SGHC) Limited operates as an online sports betting and gaming operator. It offers Betway, an online sports betting brand; and Spin, a multi-brand online casino offering. Super Group (SGHC) Limited is based in Saint Peter Port, Guernsey.View Super Group ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Disney Stock Jumps on Earnings—Is the Magic Sustainable?Archer Stock Eyes Q1 Earnings After UAE UpdatesFord Motor Stock Rises After Earnings, But Momentum May Not Last Broadcom Stock Gets a Lift on Hyperscaler Earnings & CapEx BoostPalantir Stock Drops Despite Stellar Earnings: What's Next?Is Eli Lilly a Buy After Weak Earnings and CVS-Novo Partnership?Is Reddit Stock a Buy, Sell, or Hold After Earnings Release? 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There are 5 speakers on the call. Operator00:00:00Good morning, everyone, and thank you for joining us today to discuss Supergroup's results for the Q3 of 2023. During this call, SuperGroup may make comments of a forward looking nature that are subject to risks, uncertainties and other factors discussed further in its SEC filings that could cause its actual results to differ materially from historical results or from the company's forecast. SuperGroup assumes no responsibility to update forward looking statements other than as required by law. On today's call, SuperGroup may refer to certain non GAAP financial measures. These non GAAP financial measures are in addition to and not a substitute for measures of financial performance prepared in accordance with GAAP. Operator00:00:45Supergroup has provided a reconciliation of the non GAAP financial measures the most comparable GAAP figures in the press release issued earlier today and available on the Investor Relations page of SuperGroup's website. In addition, Supergroup will speak to its financial results and metrics for Q3 2023 in 2 parts, highlighting SuperGroup's profitable and cash generative global business separately from its investment into the U. S. This aligns with the annual guidance that SuperGroup has provided for 2023 and is consistent with both how SuperGroup views its business internally how SuperGroup will report going forward. SuperGroup recommends that investors refer to its supplementary presentation posted to their website. Operator00:01:34On this call, I'm joined by Neil Meneschi, Chief Executive Officer and Alinda Van Wyck, Chief Financial Officer. During the question and answer session, we will also be joined by Richard Hassan, President and Chief Operating Officer. And now I'd like to turn the floor over to Neil. Speaker 100:01:54Thank you. Good morning, everyone, and welcome to SuperGroup's Quarter 3, 2023 earnings call. We are delighted to follow-up a terrific first half of the year with yet another quarter of solid results. Ex the U. S, total revenue was €349,000,000 an all time record for a Q3. Speaker 100:02:18Our customer numbers continue to show tremendous growth, so much so We set some other records this quarter. For starters, we reached an average of about 4,000,000 unique active monthly customers. And during the month of September, we saw a new daily high of 1,700,000 customers using our platform. In September, we also set new records for highest depositing day and highest depositing month. These records demonstrate our success in attracting and retaining high quality customers with sustainable deposit values over the long term. Speaker 100:03:00And that's important in achieving consistent top line growth moving forward. For the quarter, our operational EBITDA ex U. S. Was €64,000,000 resulting in an EBITDA margin of 18%. The combination of increased scale and the realization of cost efficiencies in the right areas is having a positive impact And we continue to press towards our goal of a long term margin of over 20%. Speaker 100:03:30And Linda will dive into financials in further detail, But first, I want to provide an update on some other achievements and changes. A key contributor to customer growth is our portfolio of sports partnerships, which continues to attract fresh eyeballs to the Betway brand. We have just become the global betting partner for one of the leading English Premier League teams, Arsenal. Arsenal has a massive worldwide following and we are incredibly proud to partner with them and look forward to bringing the best content and experiences to fans all over the world. Super Group has a global footprint And this diversity provides a natural mitigation against market specific headwinds. Speaker 100:04:15We take a nimble approach with our existing territories and we are not afraid to make difficult decisions. About a month ago, we announced that we will no longer be operating in India effective October 1, due to a newly imposed general sales tax, which significantly limits the achievable returns in this market. We have seen this type of closure before with over 2 decades of experience in navigating these types of challenges and we remain focused on our existing markets as well as new opportunities around the world. Now to provide an update on some of our key jurisdictions. Africa continues to be an exciting region for us as we build scale in our footprint of over 7 regulated countries. Speaker 100:05:02Year on year, we saw an increase in our African customer base of over 55%, with this growth translating into strong revenue numbers for the region. In Europe, the U. K. Was a standout performer similar to previous quarters. It has now been over a year since we bought Jump Bang Gaming into the group and we are very pleased with the added contribution this acquisition has made to our UK casino product. Speaker 100:05:28The Jumba and team members have been working hard to identify new territories for expansion and just last month they went live in Ontario. For Canada overall, we saw growth in both the sports and casino products. In Ontario, we saw year on year growth In the sports product for the first time since the transition to the regulated market, a really promising sign heading into the next quarter and beyond. In the U. S, 4 out of 9 states are operating on Betway Global Technology with the remaining states to come on board by early next year. Speaker 100:06:03We anticipate the rollout of this technology to have a big impact in the U. S. And we will be able to give more specifics at a later date. For now, we continue to follow the plan that we outlined at the beginning of the year. Our next steps are as follows. Speaker 100:06:20We will first complete the planned migration of our systems to the 5 remaining states. Then we'll begin a more targeted marketing campaign keeping a close eye on the returns generated on a state by state basis. We are aware the U. S. Market requires a significant investment to succeed. Speaker 100:06:39We are not afraid to invest. That's always been part of our strategy. We do this everywhere else around the world on a calculated, risk adjusted basis to achieve a sustainable level of certainty about the return that we can generate. The DGC investment will be undertaken so long as we believe that there is an attractive ROI and We have said before that one of our main priorities and uses of cash will be bringing our sportsbook technology in house. We continue to engage with Apricot about this and look forward to updating you further during our next call. Speaker 100:07:18Finally, before I hand over to Alinda, I'd like to point out how well we've overcome some obstacles this past quarter. As you know, our sports betting segment can be subject to a volatile margin. Across the industry, September did not have a great sports margin, in particular for English and European Football. Despite this, our revenue performance was really robust. And a glimpse into the Q4 show that the last 2 weeks of October also resulted in unprecedented number of customer friendly results in football. Speaker 100:07:54Football is our most popular sport to bet on and all those wins for our customers meant a negative sports margin for October. And yet, we navigated through that. We also know that winning customers are happy customers. They remain loyal, satisfied and engaged customers. Our data shows this. Speaker 100:08:14And on the 28th October, we set a new daily customer record of just under 1,900,000 customers, surpassing the record of 1,700,000 customers, which we set in September. So despite the challenges, I remain encouraged. Big picture, we can't control all of the sports margin, But our diverse offerings make for robust resilient business. And in the Q3, more than 80% of our net revenue was generated for online casino as we continue to expand our 20 fourseven iGaming customer base. I'll now hand the call over to Linda to discuss the financials in greater detail. Speaker 100:08:57Linda? Speaker 200:08:59Thank you, Neil. Before we begin, I would like to mention a small change we made to the way that we will be reporting during these quarterly updates. Due to the global nature of our business, we interact with many different currencies around the world. Therefore, moving forward, we think it will be helpful to reference revenue growth on both a reported basis and in constant currency. Overall, I'm pleased with the progress and the results that we have delivered this quarter. Speaker 200:09:29Our ability to deliver growth despite numerous challenges demonstrates the resilience of our business model. Quarterly delivered total revenue of €349,000,000 up 13% year on year and 27% in constant currency. We believe much of this growth is due to our exceptional team acquiring and retaining high quality customers in all markets. Customer numbers increased 45% year on year for the sports book and 37% for Casino. Of course, there are other factors which impacted the growth of these segments. Speaker 200:10:10So let's have a closer look. As Neil mentioned, sports book revenue remained under pressure this year due to an unprecedented sports margin. To better illustrate this impact, we are splitting out our peer sports revenue from fixed pot contingency revenue, which is essentially casino style guides accepted under sport licenses in certain jurisdictions. We will continue using this disclosure moving forward. Overall, the sports betting results Declined for the quarter to €65,000,000 a decrease of 28% year on year or 19% in constant currency. Speaker 200:10:52This decline in sports revenue was due to customer friendly results, mainly on football as well as Regulatory headwinds in both India and Germany. Moving on to Casino, which now includes, as mentioned, Revenue from fixed odds contingencies. Total Casino revenue increased to EUR 274,000,000 Growth of 29% year over year or 46% in constant currency. Growth was driven by strong performances in Africa and the UK with the latter being bolstered by the inclusion of Jumpman Gaming. Other markets which are worth mentioning are Spain and Canada excluding Ontario, which both delivered a solid performance in the casino segment. Speaker 200:11:44When analyzing casino results against the comparable quarter of last year, We must also mention the regulatory changes that we faced in both Ontario and India. Moving on to our cost base. Our mindset around marketing spend has not changed. We must continue to invest today to achieve growth in the future. Marketing spend as a percentage of net revenue was 24% for the 3rd quarter. Speaker 200:12:13This ratio was higher sequentially and in line with quarter 3 of last year. Operating costs as a percentage of net revenue equaled 20% for the quarter compared to 23% in the same quarter of last year. We are working hard to deliver further cost synergies in order to get this ratio even lower. Our operational EBITDA for the quarter grew 29% year on year to €64,000,000 resulting in a strong margin of 18%. We feel positive about the trajectory of our business, but need to keep investing in our markets. Speaker 200:12:54This combined with realizing further cost efficiencies will ultimately drive us towards our long term EBITDA margin target of over 20%. Let's now turn to look at our ex U. S. Guidance. We are 3 quarters of the way through the year and have achieved year to date total revenue of €1,054,000,000 and operational EBITDA of €201,000,000 Last month, following the closure of India, we have reaffirmed our guidance for both revenue and EBITDA. Speaker 200:13:31October saw an unprecedented industry wide low sports margin. However, As a consequence of strong customer growth and a high percentage of our revenue coming from casino, We still expect to meet our guidance for the full year of 2023, being total revenue of 1,350,000,000 Euro and operational EBITDA of at least €240,000,000 While This is statistically unlikely for November December to also have such a poor industry margin. We can't rule this out. It does look tight right now, but we remain comfortable with the guidance. In the U. Speaker 200:14:17S, Our Q3 net EBITDA investment was €10,000,000 taking our year to date investment to €41,000,000 We previously expected the total investment to be €70,000,000 for the year, but we are pleased that this is now coming in €5,000,000 to €10,000,000 less than anticipated. Lastly, our balance sheet remains strong. This includes unrestricted cash of €245,000,000 and we have no debt. I will now turn the call back to Neil. Speaker 100:14:54Thanks, Alinda. Supergroup set yet another new record this quarter for customer numbers. We reached the significant milestone of an average of about 4,000,000 unique active customers per month. More impressively, we have now set a record for this metric in each of the last 4 consecutive quarters. Our deposit values also reached new heights, demonstrating the quality of customer that we are acquiring and retaining. Speaker 100:15:23This is a key component in achieving future growth. In addition to this, we have a global footprint, which we will always look to optimize for highest returns on investment. Market specific headwinds exist in every global business, But we have an experienced team that will navigate these challenges and drive the business forward. Finally, we are reaffirming the guidance targets for the year that we provided in our last earnings call. Our revenue is robust. Speaker 100:15:54Our customers are loyal, and we have more of them than ever before. We have a healthy pathway for growth, and with a normalized sports margin, Our growth should be really strong. Overall, we are winning. I'll now turn the call over to the operator to open the call up for questions. Operator? Operator00:16:48Our first question today comes from Jed Kelly from Oppenheimer. Please go ahead with your question. Speaker 300:16:53Hey, great. Thanks for taking my question. Just a couple. Can you just talk about how the October holds are trending? And I guess the guidance does imply a decent deceleration versus 4Q. Speaker 300:17:11I think you're I mean revenue comp. It looks like it's a point easier. So can you just talk and I know you're comping last year's World Cup. So can you just talk about the guide? And then I have a follow-up. Speaker 100:17:23Hi, it's Neil here. Yes, so obviously October in the last 2 weeks had unprecedented negative margin. But as you know, that's because lots of the favorites were winning. And so we've taken that into reaffirming our guidance. And going forward, our metrics are growing, deposit values, customer numbers are all at record Levels and our casino is over 80% of our business. Speaker 100:17:49So and we're comfortable with our Speaker 300:17:58Target. Got it. And then can you just talk about the progress of the tech migration. And then just circling back to the U. S, you kind of measured how you're going to closely look at ROI when you sort of decide how to go after the U. Speaker 300:18:15S. Market. Does just the whole complexity of the U. S. Media market, the advertising, The amount of brands you see, does that make it different than going into other Countries where you had maybe a later start but were successful. Speaker 300:18:32So can you just talk about that where we are with the U. S? Thanks. Speaker 400:18:37Hi there. Richard speaking. So just to follow-up on what Neil said, of the 9 states, 4 of those already operating on the Betway Global Technology and the other 5 are still to be migrated. We're expecting that to be completed in Q1 of next year. That's in terms of the technology. Speaker 400:18:58In terms of the U. S. More generally, As Neil said, we're going to look at it very much on a returns driven basis once we've completed the migration and Proceeded with the more targeted marketing campaigns. And yes, it is competitive, the number of brands as you say, But we do have the track record of being successful in other markets around the world and we will continue to evaluate the returns on a state by state basis as we proceed with the marketing. Speaker 300:19:29I Speaker 400:19:29think to make clear, we have a multiyear plan, but there's not necessarily multiyear commitments And we'll make decisions as we see and evaluate the returns in each of these states. Speaker 300:19:41Thank you. Operator00:20:39And ladies and gentlemen, at this time, I'm showing no additional questions. I'd like to turn the floor over for closing remarks. Speaker 100:20:51Thank you everyone for joining us today. All of our information has all been published on our website And we'll see you again at the end of quarter 4. Thank you. Operator00:21:04And ladies and gentlemen, with that, we'll conclude today's question and session as well as today's presentation, we thank you for joining. 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