Currency Exchange International Q2 2023 Earnings Call Transcript

Quartr
Provided by Quartr
June 14, 2023

There are 9 speakers on the call.

Operator

Good morning, ladies and gentlemen, and welcome to the CurrencyXchange International 2023 Q2 Financial Results Conference Call. At this time, all lines are in listen only mode. Following the presentation, we will conduct a question and answer session. As a reminder, this call is being recorded today, Wednesday, June 14, 2023. I would now like to turn the conference over to Mr.

Operator

Bill Matulis. Please go ahead, sir.

Speaker 1

Thank you, Michelle. Good morning, everyone. Conference call to discuss the financial results for the Q2 of the 2023 fiscal year. Thanks for joining us. With us today are President and CEO, Randolph Pinna Group CFO, Gerhard Barnhart and CFO of Exchange Bank of Canada, Alan Stratton.

Speaker 1

Alan will begin with his brief comments on EBC's 2nd quarter performance, followed by Gerhard's comments, who will provide an overview of CXI's financial results and his latest perspective on the company's operations. Randolph will then provide his commentary on CXI's strategic initiatives, Sales Efforts and Business Activities, after which we'll open it up for your questions. Today's conference call is open to shareholders, prospective shareholders, members of the investment community, including the media. For those of you who may happen to leave the call before its conclusion, please be advised that this conference call will be recorded and then uploaded to CXI's Investor Relations website page along with the financial statements and MD and A. Please note that this conference call will include forward looking information, which is based on a number of assumptions and actual results could differ materially.

Speaker 1

Please refer to our financial statements and MD and A reports for more information about the factors that could cause the different results and the assumptions we have made. With that, I'll turn the call over to Alan. Alan, please go ahead.

Speaker 2

Thank you, Bill. I'll just begin by saying that while the bank's performance didn't meet our expectations in Q2, we believe that many of the factors created headwinds for us will prove to be temporal in nature. The reported segmented information in U. S. Dollars states that Canadian based revenue declined by 7 percent to $3,600,000 from $3,800,000 in Q2 2022.

Speaker 2

It's important to note, however, that the bank actually generated revenue growth of 9% in its functional currency, the Canadian dollar to $5,200,000 from $4,800,000 in the prior year. Differences in the rates used to translate the foreign subsidiaries results as well as intercompany sales from the bank to CXI that get eliminated on consolidation resulted in the decline in the reported segmented revenue in U. S. Dollars. Now the bank's revenue growth was attributable to the banknote product line, which grew to CAD 3,400,000 from CAD 3,000,000 prior year.

Speaker 2

Strong demand for foreign currencies related to the recovery of international travel drove a 39% institutions. And that decline has been largely attributable to the weakening of the U. S. Dollar earlier this year that resulted in lower volumes of dollars converted to local currencies by the customers of our financial institution clients. Now as those customers accumulate dollars, they will typically convert them within 6 12 months time.

Speaker 2

Our expectation was that the bank would have been able to mitigate some of this by trading with new clients in the quarter, but that did not occur. While there are foreign financial institutions that want to trade with EBC, they have requested a guarantee from CXI in order to meet their underwriting criteria for credit. The banking crisis that began with Silicon Valley Bank's collapse in March didn't help our cause as EBC's financial capacity is small relative to the value of the dollars being traded. We've been working through the complexities of implementing the parent guarantees are in the process of executing documents with those clients that require it such that it is anticipated the bank will commence trading with new clients in Q3. Now the bank's payment segment also experienced a decline of revenue of 8% in Q2 to CAD1.7 million from CAD1.8 million in the prior year.

Speaker 2

That decline was primarily related to a reduction in transaction volume of 6% as average transaction value increased by 8% and the number of transacting clients increased by 22% over the prior year. So the lower volume has been attributed to many clients reducing their inventory purchases or being impacted by their customers reducing purchases. This is partly due to advanced purchasing made in 2022 as a consequence of supply chain issues and rising consumer demand. As both of those factors moderated, many businesses appear to be returning to patterns more typical levels. We anticipate the volumes will increase as inventories are replenished given that consumer demand continues to hold up well.

Speaker 2

The bank has continued to grow its client base with 80 new corporate clients added in the quarter. The bank's operating leverage negative in the quarter as operating expense growth slightly outpaced revenue growth. And the primary driver was an increase in variable costs associated with shipping. In late Q1, there was a change imposed by our primary domestic carrier to its insurance coverage that resulted in us doubling the number of packages shipped per order. And this generated approximately CAD1.5 million in unexpected shipping costs in Q2.

Speaker 2

Identifying a long term solution took time as it involves a mix of alternatives, including more cost effective carriers in certain markets and implementing A new pricing strategy to fully recover shipping costs that for most of our clients has been embedded in their margins. The solutions are being phased in with full implementation completed by early July. By then, clients will have full visibility to the shipping costs and we are providing them with multiple options where feasible. The bank's EBITDA margin fell to 8% in Q2 from 10% in the prior year and this coincided with the seasonal low for demand of foreign currencies associated with international travel. As strong demand for travel is forecast for the summer, that coupled with the initiatives underway that I've discussed are expected to generate an improvement to the EBITDA margins in future periods.

Speaker 2

I'd now like to turn it over to Gerard Bernard to discuss the group's financial performance.

Speaker 3

Thank you, Alan. Well said, and thank you to everyone for joining us on today's call. I will now present an overview of the results of the quarter ending April 30, 2023 for the consolidated CXI Group. These results are presented in United States dollars, unless otherwise noted. The Q2 of 2023 demonstrated strong year over year growth as the group continued to see increased demand in international travel and a return to a more traditional seasonality in travel patterns with historically which has historically translated into the Q1 being the weakest quarter and the 3rd quarter being the strongest quarter as it relates to banknotes Management anticipated this pattern will reoccur in 2023, supported by continued year over year growth.

Speaker 3

Using Bain's low growth air travel scenario, they expect 95% of pre pandemic level travel for the financial year and around 103% of pre pandemic levels for 2024. The group continues to focus on executing against its strategic plan, which Randolf will tell us a bit more about, in which significant investments are being made in our people. CXI and EBC have nearly 380 5 full time and part time employees continue to focus on infrastructure. We have opened an additional 9 airport agent locations and 14 non airport agent locations. Our total year to date active locations is around 18,000 and technology platforms.

Speaker 3

NetSuite went live on May 1, 2023, and our team is excited to experience its benefits. Cariba, our new treasury management system has completed Phase 1 is making good implementation progress and our IT team is exploring ways they can leverage the power of the cloud computing to enhance integration capabilities, improve scalability, performance and resilience. All of these initiatives or investments will support more Efficient Future Growth. And I can personally tell you that our team are super excited and ready to start harnessing the operational efficiencies and benefit these technology platforms will bring. However, these investments will impact the operating leverage of the group due to setup, consulting and implementation costs that are mostly not capitalized.

Speaker 3

The Q2 continued the successful transition to our new organizational structure that took effect on November 1, 2022, and I'm confident that we have the right team and systems to achieve our vision of being the preferred provider of foreign exchange solutions. Let's look at April 30, 2023's consolidated performance for the 3 months ended April 30, compared to the previous 3 months ended April 30, 2022. The group generated a 30% increase in revenue in the 3 months ended April 30, 2023 of $18,300,000 compared to $14,000,000 The prior year was impacted by COVID-nineteen, notably in Canada where travel advisories restrictions which have now been lifted reduced demand for international travel. The group's top 5 currencies by revenue were the U. S.

Speaker 3

Dollar, Canadian dollar, euro, Mexican peso and British Pound Sterling. South American and Asian currencies are slowly recovering, but with Japan and more recently China relaxing travel restrictions on foreign nationals. These markets are expected to see increased travel demand in 2023. The revenue increase over the comparable period in the prior year also reflects the acquisition of new customers in both the banknote and product and Payments product lines. As I mentioned, the group also added 9 airport agent locations and 14 non airport agent locations in the 2nd quarter.

Speaker 3

The group recorded net operating income of $3,700,000 a 30% increase compared to the 2,900,000 which was accompanied by the corresponding increase in salaries and benefits in addition to shipping costs, which was associated with the growth in revenues. The group generated €2,200,000 in net income during this 3 month period ended April 30, 2023, compared to €1,300,000 When comparing the 3 months period ended April 30, 2023, to the same period In the previous year, the following is notable. Revenue in the payments product line decreased 7%, as Alan elaborate a little bit on that, to EUR 3,000,000 in the 3 months period ended April 30, 2023 from EUR 3,200,000 in the same period. So $3,000,000 versus the $3,200,000 While client acquisitions remain consistent in the same with the same time last year, Certain top clients experienced declines in their volumes as a result of the slower economy. However, the group was successful in onboarding new clients and processed more payment transactions, but with lower volumes.

Speaker 3

The group processed close to 30,000 payment transactions, representing $2,600,000,000 in volume and this compares to about 29,000 transactions on $2,800,000,000 volume in the same period of 2022. And our revenue in banknotes product line increased by 41% to $15,400,000 from about $11,000,000 The growth is attributable to 3 main drivers. Firstly, consumer demand for foreign currencies has significantly improved as restrictions on international travel Now between February April of 2023, they say approximately 260,000,000 travelers pass through the TSA checkpoints in the United States airports, approximately 81% of the pre pandemic levels. This is an increase of from about 10% in April 2022. Secondly, the group was successful in increasing its market share as indicated by the increase in new wholesale clients and developing its direct to consumer footprint through new locations, including agents and its FX online platform.

Speaker 3

Thirdly, the group has increased its penetration in bank in global banknotes trade, partially driven by EBC's participation in the Foreign Bank International Cash Services Program with the Federal Reserve Bank of New York. Relative to the Q1, Banknote revenue increased by $2,400,000 or 18%, which coincides with the typical seasonality seasonal recovery in Tourism in North America. Relative to the most comparable period to the pandemic and that would be the 3 months ending April 30, 2019, banknotes revenue has increased 76%, reflecting the impact of increased market penetration and expansion of international trade. Now operating expenses also increased to 31% from $14,600,000 compared to $11,200,000 for the 3 month period ended April 30, 2022, represented mostly, as Alan also alluded to, by postage and shipping, a 109% increase to 3,300,000 from $1,600,000 Losses and shortages is up 4 70% to close to $500,000 from $100,000 and bank services charges nearly 40% to $700,000 from close to $500,000 The group recovers some of these shipping costs through fees that it charges to its clients and client negotiations are ongoing. In some cases, it is built into the margin and the group has implemented some price increases to compensate for these higher costs in shipping.

Speaker 3

The ratio of total operating expenses to total revenue was 80% compared to more or less 79% of the previous 3 months in 2022. Salaries and wages increased to $7,500,000 from around $6,000,000 from the previous year and is driven by incremental growth and headcount to 385 from 272 in the comparative period. The increase is intended to assist the group in coping with its growth in the business as well as the group continues to recover from COVID-nineteen and continue to backfill some of the vacant wells that were cut as part of the group's restructuring plan during COVID-nineteen. In addition, a partial increase in cost is driven by inflation in base salaries and wages as The group implemented broad based increases in 2022 to maintain its competitiveness in the labor market due to inflationary environment, whereas wages were largely frozen early 2022 due to the ongoing pandemic. As we mentioned, postage and shipping increases due to higher volumes of shipments associated with the banknote product line and product mix.

Speaker 3

As international banknote trade involves airfreight and third party processing fees as well as lower dollar values allowed per sent package, which led to an increase in the total number of packages being sent. Inflation, driven in part by higher fuel cost also has been a contributing factor. Losses and shortages increased related to shipment, loss in transit that the group self insures, reflecting the significant increase in shipping volumes. Now foreign exchange gains and losses banks used to offset the revaluation of inventory positions for foreign currency exposure. The foreign currency net gains for the 3 month period ended April 30, 2023 are attributable to the gains realized on the revaluation of the banknotes inventory.

Speaker 3

For the 3 months period ended April 30, 2023, the majority of the gains amounts gain amounts were associated with rate changes relative to euros, British pound and Mexican pesos, whereas the rate change in these currencies In addition to the U. S. Dollar and the latter's strengthening in the prior year contributed to the majority of the losses over the 3 month period ended last year. Now let's take a quick look at the Let's take a high level look at April 30 consolidated performance for the 6 months. And again, I'm going to compare the 6 months, April 2023 compared to the previous 6 months, April 2022.

Speaker 3

The group generated a 31% increase in revenue for the 6 months, up from up to $34,900,000 compared to $26,500,000 with net operating income of 6,500,000 an 8% increase compared to the previous term's €6,000,000 The group generated €3,800,000 in net income during the 6 month period ended April 30, 2023 compared to 2.8. When comparing the 6 month period ended April 30, 2023 to the same period last year, the following is notable. Revenue in the payments product line increased by 21 percent to $6,500,000 from 5,400,000 Revenue in the banknotes product line increased 34% to roughly $28,500,000 from 21,000,000 Now operating expenses increased as well by 38 percent to $28,400,000 compared to 20,500,000 in the 6 month period ended April 30, 2022, represented mostly by post Losses and shortages due to the higher volumes, up 200 percent to $800,000 from 300,000 and salaries and wages, as we mentioned, up 35 percent to $15,200,000 from roughly 11,000,000 and stock based compensation up close to 100 percent to $1,000,000 from $500,000 The growth in expenses have our full attention and management continues to focus on cost management and negotiations with our clients to recover some of the inflation we're seeing in shipping costs through fees.

Speaker 3

The ratio of total operating expenses to total revenue was 81% for the 6 months compared to 77% in the previous 6 months. Salaries and wages, as I mentioned, increased 34% to $15,200,000 from 11 due to the incremental growth in our headcount to 385 from 272. Foreign exchange gains and losses for the 6 month period ended April 30, 2023 are primarily attributable to the gains realized on banknotes inventory revaluation under our hedging program. Most of the gains were attributable to rate changes related to euros, pounds and Mexican pesos, whereas these currencies in addition to the U. S.

Speaker 3

Dollars have resulted in losses in the same period of the previous year. Now the group recorded an income tax expense amount of close to $500,000 in the 6 month period ended April 30, 2023, in comparison to an income tax expense of about $1,100,000 in the prior period. This 11% effective tax rate compares to a statutory tax rate of 26%. The variance reflects the recognition of a deferred tax asset of $600,000 related to stock based compensation expenses that will be deducted deductible on exercise in the future. The benefit was derived by a significant increase the group's share price during the 6 month period ended April 30, 2023.

Speaker 3

Further, there was an impact of a tax structuring that the group used, allowing it to reduce its income tax provision by 4%. These were partially offset by certain permanent differences between taxable income and income recognized under General Accepted Accounting Principles. Now let's take a quick look at the balance sheet. The group's capital base as of 3 April 2023 has grown to $73,000,000 from 71,000,000 in net equity. In addition to the growth in its capital and its credit facility with its primary lender as mentioned previously to $40,000,000 from $20,000,000 Working capital has grown to $64,500,000 from $60,500,000 This security positions the group to support its strategic plan from a liquidity position.

Speaker 3

The combination of solid capital base and debt capacity provides sufficient liquidity to continue to meet its financial obligations and ensure that CXI is well positioned to support its strategic initiatives that include the organic as well as inorganic acquisition of new clients in both the banknotes and payment product lines. Return on equity is close to 15% for these 6 months period ending. The group had a total available balance of unused lines of credit of $35,500,000 compared to $55,500,000 as at April 30, 2022. Given the unpredictable nature of demand and the significant increase in volumes during the summer, our busiest third quarter, The group held higher inventory balances of certain currencies to mitigate the risk of running out. I would like to conclude my discussion reiterating Group's continued focus on executing against strategic plan with a particular focus in 2023 on making significant investments in our people, infrastructure and technology platforms to be in a position to create even brighter future for all our stakeholders.

Speaker 3

At this time, I would like to turn it over to Randolph Finner, our CEO for his perspective.

Speaker 4

Thank you, Gerard and Alan for your detailed review as well as thank you all for attending this early morning call. I want to start off at a high level just to say that I am very pleased with all the progress that CXI and Exchange Bank has done this year. Financially, you see our revenues are continuing to grow. And while you and I and all of us Are not happy seeing higher costs than we would want. However, those costs as Harare clearly and become more efficient.

Speaker 4

I'm proud of our team implementing their NetSuite in the Cariba systems and I watch to see these other systems continue to allow for an efficiency, allowing the company to grow with always not always having to hire new people. So all in all, I'm very pleased with our progress and very excited about the years ahead, especially the summer that's right in front of us started already. To begin with, as you know, we have our 3 operating units, the bank, our wholesale business at CXI and our consumer business. I would like to start with the Exchange Bank of Canada. That's our biggest asset besides the team that we have built.

Speaker 4

We have a great team of people and I'm very pleased at both the bank and CXI. At EBC, all were a little perplexed with seeing that the payment business was relatively flat. On a yearly basis, you can see that our trend is And we stand strong to our investments in growing our payment business. Our current business, as you know, is developing relationships, foreign exchange relationship banking as we call it, where we identify corporations in Canada that have needs internationally. And we dedicate a relationship banker to maximize their opportunity for foreign exchange.

Speaker 4

We will continue to grow this business. We are running ads right now looking for people that may want to come over and Help us grow Exchange Bank of Canada's relationships. As we've seen in the U. S, we have existing customers that may be doing banknotes, financial institutions that we feel there could be an opportunity to tap into their existing flows of international payments. As you know, we have great APIs and we have proven that our integration capabilities with other core systems has generated profitable returns.

Speaker 4

We look to expand our relationships in Canada and the payment focus. So 1 by 1, corporate by corporate, as well as looking to expand with potential financial institutions in Canada. The next area of EBC's growth and is a critical part to Exchange Bank Canada's original business plan International Customer Expansion. Our focus has been on ensuring that our operations are supportive. As Alan pointed out, one realization we've come to is the large global banks recognizing Exchange Bank is a very small Canadian bank has asked for this parental guarantee from CXI.

Speaker 4

And we have worked through all of that. So we're very proud to report that you will see that Exchange Bank will be seeing new customers from countries like Spain, Brazil and Singapore starting soon hereafter. These clients are primarily needing to buy and sell U. S. Dollars, Either want to source mint notes directly freshly printed from the Fed or to offload currencies like in Brazil, there's a lot of dollars that they want to convert back to digital dollars.

Speaker 4

Our relationship with the Central Bank, the U. S. Federal Reserve is critical to our international Reserve and Exchange Banker now 2 years in its relationship and we continue to remain in good standing with the Fed and they're eager to see us selectively market by market. As you know, our Board must approve each new country and these countries, Spain, Brazil and Singapore have already been approved. Our bank also looks to expand its central bank relationships, starting with the next most important bank, which is Bank of Canada.

Speaker 4

I am happy to report that we have had progress with discussions with Bank of Canada, and we will continue to work through the details and is trying to establish a central bank relationship with Canada. Being a Canadian bank, having a direct reliable source of Canadian dollars is critical to Exchange Bank's international customer expansion. As Harard pointed out, Dollars, U. S. And Canadian are our primary currencies exchange, of course, euros and Mexican pesos as well.

Speaker 4

We currently have a good reliable source, actually two sources for Mexican pesos. We have a direct source to the Federal Reserve and we've already been discussing with the European Central Bank as well about establishing a euro relationship. And therefore, we will continue to ensure to be the world's leading foreign exchange processor will be supported by having actual correct sources of currency. Moving into domestic banknotes, as you saw, that was the biggest driver of revenues this year in Exchange Bank, institutions, money service businesses have continued to all see increased significant growth in demand for international travel. We are looking at Possibly opening reopening our Montreal vaults.

Speaker 4

We have we expect to see increased volumes from the province of Quebec because of our expanding relationships in Quebec. We're very proud of that. With the Montreal Vault will allow us to update our business continuity plan and ensure that we have the latest plan to ensure that if there's a disruption in Toronto, we could fall back to Montreal or vice versa. Currently, our BCP is a year or 2 old and it has us referring to the U. S.

Speaker 4

CXI for its business continuity. During the pandemic, we did have to reduce costs. In reducing those costs, we did have to close down the Montreal vault, thereby requiring if Toronto was closed International shipments over the border is not a practical business continuity plan and therefore it is help supporting the Montreal vault reopening. Between that need as well with the increased volumes that we expect in Quebec. We are proud to think that this business will be very profitable and help Exchange Bank of Canada continue to grow its banknote business.

Speaker 4

Moving into CXI, our wholesale business has continued to do very well. It's very strong. We too saw payments being flat there And unfortunately, we lost one customer due to an acquisition of a bank buying our customer and that bank did not use at this time CXI. Our pipeline is very full, however. Our integrations have continued and is freeing up the ability for us to get new customers that have already tied into the platforms we've integrated with.

Speaker 4

So we do anticipate the payment business continuing to grow at CXI as well. Our banknote business is our main driver of CXI's wholesale. Our additional financial institutions continue to see pre increased volumes as well as our expansion is getting us new customers that also have volumes that now can switch to us. We also just like we mentioned with Exchange Bank, we are looking at how we can utilize existing relationships to expand revenue opportunities. Because of our integration that we already have with the Fed, which is FedLine and Fed Advantage is a domestic payment system for the Federal Reserve, We are exploring the opportunity to potentially add domestic payment processing for a fee utilizing the technology system we have.

Speaker 4

This model is similar to a software as a service model where we will be having regular recurring monthly income from these banks utilizing our platform, thereby making our system a wire hub where it can received both international, what we're currently doing to some of our customers, as well as domestic payment activity. We want to be all of the small to mid size banks in the U. S. Full international department, which would include as well as domestic processing. So the expansion of our payment business is very clear and is being led by Wade Bracey, the Managing Director, who prior to his appointment of being Managing Director was our Head of Payment Operations.

Speaker 4

So payments is quite dear to his heart and he's a proven leader to allow us to ensure we properly process these. Our STP rate is running around 99%, which is a great milestone in allowing us to continue to add volumes without having to add processing people behind the scenes because it's all automated. On the banknote side, we will continue to see expansion, as I mentioned, with the additional financial institutions. The other additional banknote activity moves us into our consumer unit. Our consumer direct to consumer is seeing significant growth with online foreign exchange, both are direct to the consumer where they can order directly from CXI and we are now licensed to be able to ship to approximately 90% of the U.

Speaker 4

S. Population directly. We're also putting our online FX in a white label model onto our customer banks, allowing the customer banks customers to no longer have to go to the branch to pick up or order their currency. This is in line with a lot of banks that are trying to push people away from the branches and more to a self-service model online. We are supporting that with our existing proven technology OnlineFX.

Speaker 4

You will as you already heard, we have been successful in adding agent locations both in airports, noticeable places like Newark, expanding in JFK and additional airports will be coming on board. But there are also non airport locations such as the southern border and select cities throughout the United States Because of a large national relationship, we will be adding additional agent locations. This is our primary driver To pay rent and payroll is more revenue share with our agents. And this model is sustainable for a lot of growth. We will continue to open company stores.

Speaker 4

So selectively, maybe 1 a quarter at most, we will open CXI branded branch inside typically shopping centers. And so between our online stores, our agent locations and our company stores, you'll session with our Board and review the 3 year strategic plan for CXI and Exchange Bank of Canada. And we're very proud to report that Our focus remains the same where we will have integrations both in Canada and the U. S. With financial institutions.

Speaker 4

We'll be expanding our relationship banking. We'll be expanding our direct to consumer business. And most importantly, both EBC and CXI will be continuing to accept selectively international customers. The 5th part of our strategy is well underway, which is to ensure that we have the people and systems to allow the company to double and triple in the next few years. We're very pleased with where we're at and I thank you as shareholders for your support and we'll open it up for questions at this time.

Operator

Thank you, sir. Ladies and gentlemen, we will now begin the question and answer session. Callers will be limited to 2 questions and we ask you to re queue if you have more than 2. Thank you. One moment please for your first question.

Operator

Your first question will come from Jim Byrne at Acumen Capital. Please go ahead.

Speaker 5

Good morning, guys. Thanks for taking my questions. Alan, you did a great job kind of explaining a few of the nuances on the EBC Eastside. I just wanted to get a sense from either you or Randall just on the payments business, Obviously, down from some of the items you noted, are you seeing further signs of weakness from some of these clients? Is it kind of the economic backdrop here?

Speaker 5

Are you still expecting to mitigate that by adding new clients here in the short term?

Speaker 4

Yes, I'm expecting to mitigate that. I do see that the Timing the market, I mean, there is a softening globally as I think we are all recognizing, but our momentum Both at Exchange Bank and CXI is that our pipeline is full and we will continue to see new customers either 1 by 1, corporate by corporate in Exchange Bank And CXI has already signed some deals that are just starting to take place. So we are confident that you'll see On the half year results, you saw over 20% growth year over the year. We think that type of trend can continue on an annualized basis. Again, it is critical that we continue to expand our customer base because some of the customers are just doing a little less than they usually do.

Speaker 4

Exchange Bank has over 1200 active monthly corporate payment clients. Again, when we looked at them, the top 25% were all down a bit. And a lot of it is the timing where they pre paid a pre bought inventory. And so we do think on an annualized basis, we will have the payment business continuing to grow. Did that answer your question, Jim?

Speaker 5

Yes. No, that's great. Thanks, Randall. Gerhard, you mentioned some of the new programs, NetSuite, Ariba, all those sort of integrations and technology spend. It sounded like most of it was kind of wrapping up, where and being expensed.

Speaker 5

So I mean, should we anticipate kind of this level of expense for the next couple of quarters and then that should ease and we should see further operating leverage? Or How should we think about how those expense items roll off when they're complete?

Speaker 3

Thanks, Jim. So if you think of NetSuite, I think the major lift, which was Phase 1, has been successfully implemented. We are also further enhancing our NetSuite with NetSuite budgeting and planning as well as a NetSuite sort of HR slash commissions module. So that will continue for another 2 quarters, say, quarter and a half. Cariba's major lift, which is Phase 2, is mostly integration and redesigning and sort of rethinking the integration and the processes from scratch.

Speaker 3

So that is less expensive from a cost outlay point of view and more human capital and our own people redesigning those. And then Alesa, which is a less expensive project, but Alesa will probably continue for another quarter or 3 at a lower cost. So yes, I would say those kind of expenses for these Cariba, NetSuite, Alesa projects definitely decreasing. But as I also mentioned, Jim, is now we're pursuing the cloud environment. So there is some cost associated with that, probably not on the same level as NetSuite.

Speaker 3

NetSuite was a year plus major lift and fairly costly if you look at our leverage margins and so forth.

Speaker 4

So Jim, I think if I Harari, if I understood that correct, This year, you'll see these one time implementation costs, but the 2 quarter comment you made is about right where we think in 2024 you will not see the majority of these one time implementation system costs.

Speaker 5

Yes. And just as a follow-up, is this largely in G and A? Are we seeing some of this flow through some of the other line items. My salaries Sorry,

Speaker 3

Jim, say again?

Speaker 5

Sorry, would this largely be flowing through the salaries and benefits portion?

Speaker 3

Consulting Professionally. Yes, legal and professional fees. Where it's allocated in the expense lines, legal and professional, yes. It's the majority of it. Yes, we've got a full time project manager on it.

Speaker 3

We've got a very highly skilled individual that drives this process for us. So If you just look at those 2, we treat them as professional fees.

Speaker 4

But you can Jim also, you can see that in this last quarter, this Just the one we just finished. There was like overtime in salaries because we've been going live on so we had a lot of so there it's in both categories, Right. This as I flagged in the last quarter, this is our big investment year. I'm very proud to see that Revenues continue to grow and we're optimistic that the second half is we will all be very happy. But the systems are costly and we have Went out and hired professional consultants to that have done these system implementations and so they too and that's under the legal and professional But also salaries because we have been having people work late hours to ensure that our conversion was smooth and most importantly it has gone smoothly.

Speaker 4

And I'm very pleased to hear all the team like we had a guru of our old system that was a little resistant to the new system and now he's in it. He's like, I wish I wouldn't have waited I really love the new system. It's so good and so efficient. So we're very pleased with it. But this is the year that we will have higher operating costs supporting the structural improvements we've made.

Speaker 5

Okay, that's great. Thanks guys.

Speaker 3

Thanks,

Operator

Jim. Your next question comes from Robin Cornwell at Catalyst Research. Please go ahead.

Speaker 6

Hi, good morning and congratulations on a good quarter. My first question is really on the tax rate. Can you give us an idea of what the tax rate going forward is going to be because it's quite material differences?

Speaker 3

Yes. Alan is our guru on taxes.

Speaker 2

The effective tax rate should over the longer term mirror our statutory tax rate of 26%, Robin. So that's probably the best to use going forward.

Speaker 6

Okay. So the 4% reduction that I think I picked up Is not really off your effective tax rate of 26%?

Speaker 2

No, that was a one time benefit.

Speaker 6

Okay, great. Thanks for the clarification. Now, I guess my other question is reflect on the guarantees. I know it's I assume it's largely because of the disruption in the banking system and the defaults by several major banks. But what is the cost of the guarantees to you and how does it work?

Speaker 6

Maybe you could just run through it again for me.

Speaker 4

It is the hey, Robin. It's the costs are pretty minimal because we're not having a standby letter of Credit with the bank. So it's not a bank backed guarantee. It is just CXI giving confirmation that it will support Exchange Bank Canada and ensure that the transactions EBC does with the international bank will complete and that there was a problem at EBC that CXI is supportive is supporting these transactions. And what's taken so the cost is really not a standby fee or anything like that.

Speaker 4

So far, it's been all legal paperwork because we're being a U. S. Public company supporting its Canadian subsidiary. We did want to make sure that we documented this correctly. And then of course, we have to those documents have to be satisfactory to the client banks.

Speaker 4

The banks are typically wanting to trade, let's say, a US30 $1,000,000 for US dollar. That's an example where, again, they give us digital US dollars and We ship them new U. S. Dollars freshly credit from the Fed. They want to make sure that when they pre pay that $30,000,000 that we're going to deliver the notes.

Speaker 4

And so they want an assurance. And yes, you're correct, Robin, that this really became New request because of the crisis and then they recognize well Exchange Bank doesn't even have $30,000,000 in equity. So we need this corporate guarantee. And we are doing that with these new banks and Our primary lender is comfortable. They've been aware of what we're doing, of course.

Speaker 4

But it's basically just an assurance from CXI that EBC will

Speaker 3

And Robin also as Randolph mentioned, we really enhance all our risk and compliance on these transactions as well with Treasury on this, guiding us through this and my involvement to make sure that it continues to 2 years prior with smooth operations.

Speaker 6

That's a great explanation. Just a follow-up on that. So the timing of putting all these guarantees in place, I assume that's going on now. Would that be you would expect Most of them be in place now or in the next quarter. When can you expect maybe that these new clients, International plans would be trading back trading with you.

Speaker 4

We call those first time trades and we do anticipate that's I called out the 3 countries. We do anticipate a first time trade with each of those in hopefully this quarter. 2 of the 3 are standing by and it could be as soon as next week. But Until everything is done and we get our first trade, I don't want to count it in the bank yet, but it is very likely. In fact, I will be in Madrid, Spain in a few days as part of our expansion.

Speaker 4

Again, our focus, the Board has already approved of these countries because they are FATF countries and we will continue to focus on countries that we are already established or have already approved and expand our banking relationships there. And so I anticipate increased international revenues this quarter continuing to start to go up some more.

Speaker 6

Great. Thank you. That's it.

Speaker 3

Thank you.

Operator

Your next question comes from Steven Ranzini at University Bancorp. Please go ahead.

Speaker 7

Good morning. Grand Olson, congratulations on your team on a pretty good quarter year over year. I want to talk A little bit about your question relates to seasonality, right? So currently, What we see from your chart at the end of your press release is that The quarter with the strongest revenues, your quarter that ends in July. Number 2 is the quarter that ends in October, number 3 is the quarter that just ended in April and the weakest quarter for revenues is the one that ends in January.

Speaker 7

Is that actually the typical seasonal flow or Are the most recent 4 quarters not properly sorted for some other reason, seasonality wise?

Speaker 4

For banknotes, which continues to be the majority of our revenues in both businesses follow that seasonality. Again, the Q3 because it's the summer, kids are out of school and international travel It's very busy. I have been on the road recently and I can confirm the airports both here and overseas are quite full. And so we do anticipate that the Q3 will be very strong and then the next one thereafter. So that trend should continue.

Speaker 4

The payment business is more straight quarter after quarter is very similar, There is some timing to it as we saw in this last quarter that it was a little down from other macro factors. And Stephen, even if we just look at the volumes that we sent via postage and shipping daily

Speaker 3

out of the bolts, that definitely supports the busy season we're heading into.

Speaker 4

Superint.

Speaker 7

Thanks, gentlemen, for the clarification on that. My other question As a follow-up on previous discussions on these quarterly calls, Randolph, you had mentioned that the Charter, which is currently limited to providing just FX on a business to business basis, would do going forward. Have you thought about any expansion of authorities there? Have you applied your regulator yet? What exactly are you going to do differently, if anything, there going forward at this point?

Speaker 4

So we are going to stick to our 3 areas of focus, which is processing payments for Canadian Corporations. What's new in that category is as we've done in the U. S. We are looking to possibly do FX payments or FX services for financial institutions. We service some credit unions and some small other Canadian banks, and we are looking to tap into that.

Speaker 4

The international customer expansion, as I said, that's a clear part of our long term business plan. So that Customer expansion will continue. There's actually some requests for doing payments clearing cheques. U. S.

Speaker 4

Or Canadian cheques are doing a Canadian payment for a fee for these international institutions. So we'll continue to explore those opportunities. And then of course, our core business of domestic banknote processing, it will continue to expand. We have some good discussions with some other banks that we're not working with yet We see the opportunity there. But that's where we are.

Speaker 4

We are not looking at a critical change to become a deposit institution or a lending type of bank. While our Schedule 1 license could technically allow us to ask type of request. We do not want to deviate from our strategic plan that we currently have and our business plan clearly outlines how Exchange Bank of Canada wants to be a wholesale foreign exchange bank for financial institutions, both domestically and globally. So did that answer your question, Stephen?

Speaker 7

Yes. No, thanks, Randall. Just to have a quick follow-up. If you're looking at offering services handling checks, which I think is a great idea. Have you looked at or are you already members of chips, which would be fantastic for processing U.

Speaker 7

S. Dollar checks from around the world.

Speaker 4

So, we are not a member of chips, not to my knowledge. We are not, but what We do have the X9 imaging capability both for the U. S. And Canada to be able to accept and process a U. S.

Speaker 4

Or Canadian dollar cheque using that X9 image. And we have a processing bank that takes these digital images and clears them for us. And so that's the basis for our expansion of check processing.

Speaker 7

Awesome. Well, as one of

Speaker 6

the people who helped create

Speaker 7

that X9 standard, I think that's great that you're doing that. Super. Hey, thanks so much and I'm all set. Thank you.

Speaker 4

Thank you, Stephen, for your support.

Operator

Your next question comes from James Smith, Private Investor. Please go ahead.

Speaker 8

Hey, good morning. Thanks very much for the call. Sorry, I joined late. So if it's already been covered off, just let me know. I'll I'll go back and read the transcript.

Speaker 8

But Randolph, do you have any update on the M and A activity?

Speaker 4

Thank you for that question. I was anticipating that we do not have any hot deals that are ready I do confirm that both Gerard and I have been spending a portion of our time each month reviewing, considering and for me personally meeting the owners. As you know, in M and A, it takes time. These are founders of companies and they value their companies probably just as much if not more than their own children. And so the challenge is that Our company will not pay a high premium.

Speaker 4

We want it to be an accretive transaction. Unfortunately, our current stock price shows our multiple not where we feel it should be. And so that is a bit restrictive. So it's really a matter of convincing The owners and showing them the value of teaming up with Exchange Bank of Canada, allowing them to focus on their core success, which is getting customers and growing their frontline business and they can utilize all the hard work investment which we've done to put in the systems, the compliance, all of that And behind the scenes and then when they recognize the value of that and a potential earn out capability, They could see that that's worth more money. That is a slow process.

Speaker 4

But I do confirm we do have 3, what I'll call quite warm opportunities. They're currently all in Canada. We have started with 1 in the U. S, but it's further back. But we M and A is still part of our strategic plan.

Speaker 4

I know in my review, I told you our 4 pillars of our current strategic plan. The mergers and acquisition sits above all of that, that it would most likely add to one of those business lines. I also confirm that our primary focus is on payment processing because banknotes is continuing to do very well. And so we're not as interested in buying a banknote business as we would be a payment business with a book and maybe even some technology. Did that answer your question about our M and A position?

Speaker 8

Yes, that was very helpful. And I had a follow-up. And it's a 2 part question. The first part of the question is around you talk about the objective to double or triple the size of the business. Are you referring to the Canadian specifically or the entirety of the business?

Speaker 8

And then the follow-up, which you raised, Randolf, was around your stock price and the multiple And in the context of all the growth opportunities that you're talking about, what sort of why do you think the business trades where it does and sort of what are you doing about it?

Speaker 4

So those are two questions. So first, the growth, I do anticipate both Exchange Bank of Canada growing significantly as well as CXI. The strategic plan clearly shows that EBC will grow its payment revenues, its international revenues, as well as domestic revenues. I told you we've got confirmation of noticeable new revenues from the province of Quebec. And so we're very pleased with our opportunities in the pipeline at Exchange Bank and CXI as the mother ship and has always been even stronger and more successful with growing.

Speaker 4

I'm confident CXI will continue that because of its wholesale payments, because of its wholesale banknote clients in the U. S, adding new international clients wholesale as well as our consumer division in their 3 channels of online FX agents and company stores. And so I'm quite confident we will continue to see significant revenue growth. And once we get past this year of all the costs of putting in all the good Systems. We now have the people, which is the best and most important part.

Speaker 4

And so, we're confident that we'll have improved leverage efficiency And unless there's touch wood, there's no red button pushed over in Russia. As long as there's nothing outside of the ordinary, we should have a very strong few years ahead of us for sure. So then to your second question, And why the hell is our stock trading so low? I attribute that to a lot of naiveness. People are confused Are you a bank?

Speaker 4

Are you a fintech? Are you just a currency exchange? And so we are working through our investor deck And we have as part of our plan in the next 6 months to improve our IR efforts to Bring new eyeballs and awareness to the company. If you just do the math, you see how much cash we have and how much cash we're generating, It doesn't make sense. And so, we will just continue to focus on educating our investor base, Investors.

Speaker 4

But most importantly, the primary focus is on our efficiency and bringing profit to the bottom to those shareholders that have been smart enough to Own our stock and hold our stock. That's our focus because if we continue to bring good net income to our shareholders, The sooner or later people will catch that this is a good long term value. And James,

Speaker 3

I think just to complement that, Alan and myself and our team is also on equity, capital employed, really focusing on the cash flow over there. So yes, we're it's not lost on us that You need to take this from, as Randolph said, from all the various fronts to get to those multiples.

Speaker 8

Very helpful. Thanks everyone. Appreciate it.

Speaker 1

Thank you.

Operator

Ladies and gentlemen, that is all the time we have for questions this morning. I will turn the conference back to your hosts for any closing remarks.

Speaker 4

Thank you. And I appreciate everybody's I'm sorry, we maybe went a little over here. And if you didn't get your questions submitted, please reach out to Haran Allen or I or Bill. We appreciate your support and thank you and I look forward to talking with you again soon. Have a great day.

Operator

Ladies and gentlemen, this does conclude your conference call for this morning. We would like to thank you all for participating and ask you to please

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Earnings Conference Call
Currency Exchange International Q2 2023
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