NASDAQ:SONO Sonos Q3 2023 Earnings Report $10.22 -0.26 (-2.43%) As of 10:56 AM Eastern This is a fair market value price provided by Polygon.io. Learn more. Earnings HistoryForecast Sonos EPS ResultsActual EPS$0.02Consensus EPS -$0.15Beat/MissBeat by +$0.17One Year Ago EPSN/ASonos Revenue ResultsActual Revenue$373.36 millionExpected Revenue$340.67 millionBeat/MissBeat by +$32.69 millionYoY Revenue GrowthN/ASonos Announcement DetailsQuarterQ3 2023Date8/9/2023TimeN/AConference Call DateWednesday, August 9, 2023Conference Call Time5:00PM ETUpcoming EarningsSonos' Q3 2025 earnings is scheduled for Wednesday, August 6, 2025, with a conference call scheduled at 5:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Sonos Q3 2023 Earnings Call TranscriptProvided by QuartrAugust 9, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:01Good afternoon. Speaker 100:00:02My name is Emma, and I will be your conference operator today. At this time, I would like to welcome everyone to the Sonos Third Quarter Fiscal 2023 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. Followed by the number 1 on your telephone keypad. Speaker 100:00:32Thank you. James Mignulonis, Head of Investor Relations, you may begin your conference. Speaker 200:00:38Thanks, Emma. Good afternoon, and welcome to Sonos' to Q3 fiscal 2023 earnings conference call. I'm James Boglanis, and with me today are Sonos' CEO, Patrick Spence and CFO and Chief Legal Officer, Eddie Lazarus. For those who joined the call early, today's hold music is a sampling from our Sunset Fuzz station. Before I hand it over to Patrick, I would like to remind everyone that today's will include forward looking statements regarding future events and our future financial performance. Speaker 200:01:03These statements reflect our views as of today only and should not be considered as representing our views of any subsequent date. These statements are also subject to material risks and uncertainties that could cause actual results to differ materially from expectations reflected in the forward looking statements. The discussion of these risk factors is fully detailed under the caption Risk Factors in our filings with the SEC. During this call, we will also refer to certain non GAAP financial measures. For information regarding our non GAAP financials and a reconciliation of GAAP to non GAAP measures, please refer to today's press release regarding our Q3 to fiscal 2023 results posted to the Investor Relations portion of this website. Speaker 200:01:39As a reminder, the press release, supplemental earnings presentation and conference call transcript will be available on our to Investor Relations website, investors. Sonos.com. I would also like to note that for convenience, we have separately posted an investor presentation to our Investor Relations website, which contains certain portions of to our supplemental earnings presentation. I'll now turn the call over to Patrick. Speaker 300:01:58Thanks, James, and hello, everyone. Earlier this afternoon, we reported strong fiscal Q3 results. We are winning in the categories in which we play, and I'm proud of the team's execution as we outperform the competition. The categories of consumer electronics that we participate in remain challenged as conditions have not yet returned to what we would consider normal And we continue to see unprecedented levels of discounting by our competitors. Despite this, our brand and product portfolio continue to perform well. Speaker 300:02:29Consistent with past quarters, we have continued to gain significant market share in home theater in both the United States and Europe. This is a testament to our continued investment in research and development, which remains focused on 2 things, raising the bar in the existing categories where we play and entering new categories in innovative ways. Speaking of raising the bar in existing categories, our new Era family of products is off to a great start. We've seen media and consumers alike embrace Era 100 for its detailed stereo sound and deep bass and Era 300 for its impressive out loud spatial audio listening with Dolby Atmos. Each product has earned stellar reviews from both media and consumers with consumers rating both the Era 100 and the Era 300 at 4.8 out of 5 stars on sonos.com. Speaker 300:03:16A recent Forbes review of Era 300 doted it is nearly as perfect as any wireless speaker can be. The spatial audio performance is fantastic. Last quarter, I outlined what changed between our Q1 and Q2 earnings and how that affected our guidance for the second half of this year. We are tracking to those revised expectations and thus today we are maintaining the midpoint of the guidance we issued for the second half for revenue and adjusted EBITDA. We saw a reduction in channel inventory in Q3, consistent with our expectation for registrations to outpace sell in. Speaker 300:03:50We expect this to continue through Q4, particularly in Europe and Asia Pacific, where retailers continue to tighten up. As for underlying demand, strength in the Americas helped offset the impact of the tough economic climate in Europe and Asia Pacific. Specifically, in the Americas, we saw steady registration trends through the quarter, followed by a strong response to our Father's Day promo in mid June. In both Europe and Asia Pacific, registration trends generally softened through the quarter, which we expect to continue through Q4. As I've repeatedly said, we would reduce our spending if necessary to hit our EBITDA commitments, while staying on track to deliver our ambitious roadmap because harder times require renewed commitment to rigor, focus and efficiency. Speaker 300:04:37This commitment led us to announce a 7% reduction in force in mid June. This rightsizing our expense base will enable us to increase future profitability while making targeted investments in our exciting product roadmap. Our journey to drive more efficiency in the organization is never over. We will continue to closely scrutinize our cost base and do whatever it takes to deliver on the kind of long term profitability we've targeted. Our focus remains on driving sustainable profitable growth over the long term as we continue to release products in our now 5 existing categories Sonos Pro was added this year as well as 3 new categories we expect to enter. Speaker 300:05:17We are in the early innings of our growth as our more than 14,000,000 households represent just 8% of the 172,000,000 affluent households in our core markets. At the end of fiscal 2022, the average Sonos household had 2.98 products, up from 2.95 the prior year. This figure has steadily increased over the years, underscoring how the lifetime value of our customers continues to grow. As we have noted in the past, 40% of our households are single product households, whereas our average multi product household has 4.3 products. In other words, we are starting to get into the range we have previously discussed 4 to 6 products for every mature Sonos household. Speaker 300:05:57We estimate that converting our single product households, The average multiproduct household install size represents a $5,000,000,000 revenue opportunity. This highlights the long runway we have to further monetize our install base. I remain confident that Sonos is on the right track to continue to deliver value for customers and investors over the long term. There is no doubt in my mind that we will emerge from this challenging period as a stronger company and resume making progress toward delivering on our long term targets of $2,500,000,000 in revenue and $375,000,000 to $450,000,000 in adjusted EBITDA. Now I'll turn the call over to Eddie to provide more details on our results and our outlook. Speaker 400:06:39Thank you, Patrick. Hello, everyone. Stepping back from the numbers for just a minute, I'd summarize Q3 as having 2 areas of intense focus. 1st, making sure that we deliver on the second half revenue guidance we gave on our Q2 earnings call. And second, making sure that we deliver on our expense reductions both to ensure that we meet the profitability guidance we gave last quarter and to put us in a position to deliver our stated intention in fiscal year 2024 to grow revenue faster than expenses and expand our adjusted EBITDA margin. Speaker 400:07:13We are on track to do all these things. Now for the Q3 results. We reported revenues of $373,400,000 up 23% sequentially and roughly flat year over year on both a reported and on currency basis. Americas grew 8% year over year to be 67% of total revenue, driven by resilient demand as well as a strong reception to our Father's Day promotion in June. EMEA and APAC each declined year over year to be 28% and 4% of total revenue respectively. Speaker 400:07:49This was due to soft consumer demand consistent with the challenging economic climate in each region. We expect the softness in EMEA and APAC to continue through Q4. Though the shape of the second half is a bit different than we had anticipated, In aggregate, our expectations are unchanged from what we outlined last quarter. I'll discuss this further after I finish recapping this quarter's results. Quarterly registrations declined 2% year over year, while products sold declined 11%. Speaker 400:08:18This divergence with registrations outpacing sell in Is consistent with what we outlined last quarter about reducing channel inventory in the second half of the year. Favorable product and channel mix as well as focused price increases caused revenue to be roughly flat year over year despite the 11% decline in products sold. Q3 gross margin expanded 270 basis points sequentially from Q2 to 46% or 45.9 percent excluding the impact of FX, consistent with last quarter's guidance. This expansion was driven by a full quarter of some targeted price increases, lower cost of components and favorable mix, partially offset by promotional activity and the reserves and expenses we have taken related to our component inventory that we currently deemed to be excess. These reserves are included in our cost of revenue and thus hit our gross margin. Speaker 400:09:16This is a temporary consequence of sourcing components during a period of COVID induced scarcity, followed by a period of slower demand. We expect to work the rest of the way through this gradually diminishing COVID overhang in mid fiscal year 'twenty four. On a year over year basis, gross margin declined by 130 basis points due to lack of typical promotional activity in Q3 of fiscal 'twenty to partially offset by favorable product mix and fewer spot component purchases in Q3 of this year. Adjusted EBITDA was $34,300,000 ahead of our expectations due to the combination of higher revenue and lower operating expenses. Foreign exchange was an approximately $700,000 tailwind to adjusted EBITDA. Speaker 400:10:07Total non GAAP adjusted operating expenses of $149,600,000 declined by $4,400,000 or 3% from Q2 due to delayed program and advertising spend and lower bonus accrual. Please note that mid June the mid June RIF Had little impact on our Q3 expenses and that this expense figure excludes the $10,000,000 restructuring charge we recorded associated with the REF. We ended the quarter with $268,000,000 of cash and no debt. Free cash flow was negative $7,800,000 in the quarter, largely driven by a $31,000,000 increase in accounts receivable, an $18,000,000 decrease in accounts payable and accrued expenses and $15,000,000 of share repurchases, partially offset by a $23,000,000 decrease in inventories. Within inventories, finished goods were $240,000,000 down 13% sequentially. Speaker 400:11:07Looking ahead, Our typical seasonality has us building inventory in fiscal Q4 ahead of the holidays. Our component balance of $58,000,000 was up 12% sequentially. Over the last year, we moved swiftly to adjust our sourcing plan and our component purchase commitments. While we have made good progress, We still expect our component balance to continue to increase in the near term before reaching a peak sometime next fiscal year. As I've said previously, Managing our owned inventory and improving cash conversion remains a top priority. Speaker 400:11:43And finally, before turning to guidance, we repurchased $15,000,000 of stock in the quarter at an average price of $16.10 a share, representing 0.7 percent of common shares outstanding as of Q2. As a reminder, we have approximately $55,000,000 remaining of our previous $100,000,000 share repurchase authorization. Turning to guidance. As I previously mentioned, our expectations for the second half of fiscal twenty twenty three Are largely unchanged from last quarter. Today, we are adjusting guidance ranges to reflect being 3 quarters of the way through fiscal 2023, while maintaining the midpoint for revenue and adjusted EBITDA. Speaker 400:12:27We now expect to report full year revenues between 1 point to $6,400,000,000 $1,660,000,000 down approximately 6% year over year. At the midpoint, Our guidance of $1,650,000,000 is unchanged from last quarter. We expect Q4 revenue between $290,000,000 $310,000,000 down between 2% 8% year over year. Our Q4 guidance assumes that our Q3 promo over performance pulled in some demand from Q4. While overall demand in the Americas is resilient, we expect EMEA and APAC to weigh on our results. Speaker 400:13:06Taken together with our Q3 revenue of $373,000,000 second half revenue at the midpoint of our revised guidance is 673,000,000 unchanged from last quarter. We now expect gross margin will be in the range of 44% to 44.2%. The entirety of this revision is driven by higher excess component provisions. As a result, we now expect Q4 gross margin between 45.9% 46.9%. At the midpoint, this outlook implies a second half gross margin of approximately 46%, modestly below the midpoint of our prior guide of 47%. Speaker 400:13:48Absent this excess component provision in Q4, Our gross margin outlook would be in line with the prior guide. To size this for you, the full year impact of the provision is expected to be at least 100 basis headwind to gross margin. And as a reminder, we've also faced significant FX headwinds this year, adversely affecting gross margin by over 100 basis points as well. Excluding FX and the provision, gross margin would be well within our normal annual target of 47% to 45% to 47%. We now expect adjusted EBITDA to be in the range of $148,000,000 to $158,000,000 representing a margin of 9% to 9.5%. Speaker 400:14:33At the midpoint, our guidance of $153,000,000 is unchanged from last quarter. We expect Q4 adjusted EBITDA to be between $10,000,000 representing a margin of between 0% to 3%. Embedded in this Q4 adjusted EBITDA guide is non GAAP adjusted operating expense of approximately $147,000,000 in Q4, down modestly from Q3 due to realized RIF savings and lower bonus, partially offset by timing of program spend. Full year non GAAP adjusted operating expenses are expected to be approximately $623,000,000 Taken together with our Q3 adjusted EBITDA of $34,000,000 second half adjusted EBITDA at the midpoint of our revised guidance is $39,000,000 again unchanged from last quarter. As Patrick mentioned, in Q3, we took the painful but necessary step of reducing our workforce by approximately 7%. Speaker 400:15:33We have other expense reduction initiatives underway as well. For example, continuing the process of reducing our leased office space. We recently amended our long term lease in Boston, reducing our footprint by almost 50%. And in Santa Barbara, we will be giving up our 2 current office locations and moving to a new consolidated office space early in the Q2 of 2024. We will continue to review our expense base in search of further areas of savings. Speaker 400:16:01Managing expenses and improving efficiency is of critical importance. We are in the throes of planning for fiscal 2024. And while it is too early to provide guidance, I do want to double down on our commitment to delivering operating leverage in fiscal 2024. We will provide further detail of this on our Q4 earnings call. Last but not least, let me touch briefly on our Google litigation. Speaker 400:16:27In our Northern California case against Google, the jury awarded us $32,500,000 based on Google's infringement of 1 of our zone scenes patents. Post trial motions are currently pending. In Google's 2 pending cases against Sonos at the ITC, A hearing was held in one case with an initial decision expected in September. In the second case, the judge delayed the expected July hearing and indicated that she would be issuing an order, finding the Google patents at issue there to be invalid. We expect a written ruling shortly. Speaker 400:17:03With that, I'd like to turn the call over for questions. Speaker 100:17:17Your first question comes from the line of Eric Woodring with Morgan Stanley. Your line is open. Speaker 500:17:24Awesome. Thank you, guys, and nice work in the quarter. Maybe Patrick already, I'm not sure which one, it's for But just to confirm, I guess, the fiscal 3Q beat and fiscal 4Q guide down, that's largely, it seems like a product A result of strong promotional activity. So you pulled forward some demand. There's also some incremental weakness in international markets. Speaker 500:17:48So one, just making sure those are kind of the 2 key factors to think about for 4Q. And the follow-up to that is just like how should we think about product registration growth or declines, I guess, as we then think about the September quarter. Should we think about the trajectory worsening just given the guide down? Or maybe if you could just share some color on how to think about that for the September quarter. That would be helpful. Speaker 500:18:11And then I have a follow-up. Thank you. Speaker 400:18:13All right. Thanks for that question. So we've been intensely focused on our hitting our revised second half top and bottom line targets and obviously we're very happy that we're going to be meeting those goals. As to the balance between Q3 and Q4, I think you hit it. We had a very successful Q3 promo, which no doubt pulled forward some revenue from Q4. Speaker 400:18:34We're also expecting some further channel tightening in EMEA and APAC, and you touched on that. Overall, we see the Americas holding steady with continued weakness in those other regions, consistent with the economic conditions in those other areas. For the whole year, I just want to emphasize this because you asked about registration. For the whole year, registrations have been outpacing selling. So the underlying demand is actually a bit stronger than the headline revenue numbers. Speaker 400:18:58Now our goal is to continue to compete effectively, which we've been doing as we wait for our categories to recover, which they definitely will in time. And so but I think you summarized things pretty well there. Speaker 500:19:12Awesome. Perfect. Thank you for that. And then maybe Patrick, you continuously kind of talked about these 4 new categories. Obviously, now it's 3 new categories after to the launch of Sonos Pro. Speaker 500:19:23Can you help us maybe think about the timeline to entering those new product Categories and I know you don't want to give away any trade secrets. So maybe if I phrase the question as, you've set a long term target for $2,500,000,000 of revenue, dollars 375,000,000 to $450,000,000 of EBITDA. Do you need to enter those 3 new categories to reach that goal or do you think you can reach that goal with kind of the exposure that you have in any subsequent product launches in existing categories already? And that's it for me. Thank you. Speaker 300:19:54Thanks, Eric. We entering the new categories, you know That our strategy is both raising the bar in the existing categories, which is important to driving growth. And then the second element of that is entering new categories. And so Both of those both parts of our strategy, just like acquiring new homes and as well getting our existing homes to purchase additional, our part of the strategy. It's all part of getting to our $2,500,000,000 in revenue. Speaker 300:20:23So and As you alluded to, stay tuned, because we definitely don't foreshadow the product roadmap for competitive reasons. So thank you. Speaker 500:20:36Thank you, Patrick. Speaker 100:20:38Your next question comes from the line of Brent Thill with Jefferies. Your line is open. Speaker 600:20:45Thanks. Hey, guys. This is David on for Brian. Eddie, I wanted to start on the litigation. Appreciate the color you just gave. Speaker 600:20:51I'm curious just on kind of the go forward path from here, how you guys are thinking about this. Maybe, 1, I guess, what are the next mile mark We should, as investors, should be watching for and to, how are you guys thinking about, I know you guys have in the past said that you think Google is infringing on more than just 5 patents you guys have gone with, kind of reloading that and coming with more patents down the road. Just curious to get an update on that. Speaker 400:21:18Well, the next milestone is going to be the post trial motions in the case that we so far have prevailed in in Northern California. The judge is holding a hearing actually tomorrow, and we should get, I would think, a decision on that relatively soon after the hearing. So that's that's step 1. Step 2 is going to be, the oral argument, in the Federal Circuit of the appeal from the case that we won at the ITC, finding 5 Google patents to be both valid that Google was infringing 5 of our valid patents. And once that appeal 1st of all, that appeal could benefit us significantly if we prevail in any respect there on our cross appeal. Speaker 400:22:04And the second point there is that once that appeal is decided, the damages case for those 5 patents We'll begin in the Central District of California. And those are foundational patents that Google has been infringing for a very, very long time And that we've already, that have already withstand stood the test of litigation. So that's that's probably the next Big event. And then we'll be getting a decision in their remaining case against us at the ITC, Initial decision in September, final decision in January, and we're cautiously optimistic that that will come out well for us. Speaker 600:22:45That's helpful. And then maybe just on the promotional activity, I know you guys have in the past talked about competitors being a little bit more aggressive on promotion activity. Obviously, you guys weren't promoting as much as you last year as much as you are this year. Just curious, have you guys found yourself Maybe promoting a little bit more than you would like. Just curious around that trend. Speaker 400:23:06I think we've what I'd say is that our promotional Strategy overall really hasn't changed. We're promoting in very particular moments in time when we think the consumers are really focused on our product context. And that's proven very, very successful. So while we have in some sense promoted more this year because We've been so successful with our promotions. It hasn't been because we've been on sale all the time. Speaker 400:23:33And I think that strategy has proven successful, and I expect that we're going to continue much the same way because we are gaining in market share, as Patrick described, very significantly in home theater, both here and abroad. And so I think we've hit the right notes with a brand that's really, really strong right now and plays with these occasional moments as opposed to being on sale all the time. Speaker 500:24:00That's helpful. Thanks guys. Appreciate it. Speaker 100:24:04Your next question comes from the line of Jason Haas with Bank of America. Your line is open. Speaker 700:24:11Hey, good afternoon and thanks for taking my questions. So the commentary on the what's going on with the second half shift has been really helpful. I'm curious if that changes your thinking at all for the holiday period. I know it falls into next fiscal period, but just curious as we're getting a little bit closer to holidays, if there's any change in your thinking there? Speaker 400:24:31No change in our thinking. We think we have a great product lineup and a good strategy that we're setting in place. And No, we can't tell exactly when the kind of cyclical issues in our space will turn, but We're going to be ready to excel the moment that happens. And Q1 is always a strong quarter and we're looking forward to going through that again. Speaker 700:24:59That's great to hear. And in terms of, just curious to get a little bit more commentary on inventory levels, both your own. I appreciate all the commentary you gave on what's going on with components. But just more broadly speaking, how you feel about your inventory levels? And then also To the extent that you could see into your retail channel inventory levels, if we're closer to getting to the end of this destocking that needs to happen. Speaker 700:25:23And again, just given how important the holiday is for you, if there's any risk that retailers are having a lot of need to reorder. Yes. Thanks. Speaker 400:25:33Sure. So look, we brought inventory levels down by more than $100,000,000 since the beginning of the year and we feel good about that. But With a bit of the slowdown of demand, they're somewhat elevated still, and we'll be building a little bit more into Q1 as typical for the holiday season. With respect to finished goods, we expect to return to a normal level exiting Q1. On the component side of things, We'll be taking a bit more onto our balance sheet as we exit from certain Centimeters relationships and also due to the aging of some inventory purchased during COVID and now held by some third parties. Speaker 400:26:07It's going to take us a little longer to work through that temporary spike in our own inventory, but we expect to do so in fiscal year 2024. So A little bit elevated right now, a little bit of seasonality at work, but we will We expect to be in very good shape next year on that. Now in terms of our retail partners, A little bit of Tale of 2 Cities. In EMEA, our distribution pattern is much more diffuse, But we're definitely seeing some tightening there. We've already experienced a lot of tightening here in the U. Speaker 400:26:45S. Best Buy has Got many fewer weeks of coverage than they used to hold. That's fine. We have great relationship there. But we've already seen a lot of the to squeeze in that system. Speaker 400:26:57And as I said, that's why registrations have been outpacing sell in all year long. Speaker 700:27:05Great, very helpful. Thank you. Speaker 100:27:10Your next question comes from the line of Mark Kash with Raymond James. Your line is open. Speaker 800:27:17Hey, thanks. This is Mark on for Adam. Patrick, if I can start with you, since you brought up It'd be great if you can give an update on that. I understand it's early days, but how's interest and have you learned anything since introduction that could help Catalyzed demand for Sonos SaaS offerings. Speaker 300:27:35Yes, it is early days. Like you mentioned, Mark, I think we're pleased with the customers that have adopted it and the interest that we've received. We haven't even really started to promote it yet because we want to make sure that through marketing efforts because we want to make sure that it's meeting the mark with customers. It feels pretty good in terms of doing So we think we have opportunity there. We think we have some work to do as well, to make it easy for customers to really adopt it, even faster. Speaker 300:28:05But I think we're on the right path for addressing the needs of the customers we've targeted with that offering. And we are going to continue to look for to add recurring revenue flows to our business wherever we can in a way that benefits customers. And so We recognize the value of those types of offerings, and we'll continue to work on that. Speaker 800:28:32Okay. Okay. And then Father's Day strength was called out, with promotional activity. So I was wondering if you can give, a sense of linearity in the Are things better now versus if you look back in April? I understand that Father's Day may be skewed in the middle of June somewhat, but if you kind of Give a sense of how things progressed throughout the quarter, that'd be great. Speaker 400:28:55I don't really have any more color for you on that other than to say What I said earlier, which is we do think that that did pull forward some revenue from Q4. So you can read into that. But that effect over time will dissipate. Speaker 800:29:11Okay. And then I just wanted to circle back to the inventory topic with in installer channel and retailer retail partners tightening. Can you give a sense of what kind of inventory levels They're holding now versus what you consider historical norms by these different go to market avenues? Speaker 400:29:32We don't actually give out those numbers, but what I would say is that by historical standards, the retail partners here in the States, for example, have definitely tightened. To the point where we're very comfortable with where those inventory levels are now and that over time registrations and sell in will now balance out as opposed to registrations outstripping sell in as it has all year long. Speaker 800:30:00Okay. If I could just ask one more for Eddie. The gross margin headwinds you mentioned from the increased reserve, I think You mentioned you're getting through this in fiscal year 2024, if that was right. And then so if that's right, when do you see this headwind siding in would it still be a 100 basis impact for some of the year? Speaker 400:30:21It's as I said, I think the phrase I used is it's gradually diminishing and we should be all the way through it. And we should be all the way through it in 2024. Speaker 800:30:34Okay. Okay. Wonderful. Thank you for taking the questions. Speaker 100:30:39Your next question comes from the line of Tom Ford with D. A. Davidson. Your line is open. Operator00:30:47Hi. This is Sharon Gee on for Tom. Thank you so much for taking my question. I have one question and one follow-up. So for my first question, how should investors think about the refresh rate for consumer electronics in general and your products in particular. Operator00:31:02It's our understanding that your products have longer refresh rates given the relative build quality and the integrated software components. Speaker 300:31:10Yeah. Thanks, Sharon. I think this is where we differ from pretty much every other company that participates in consumer electronics. Our model stands alone because the premise is ultimately that the products will last a long time, which I think from an investor standpoint should be viewed as a higher return on investment from the investment we make in bringing a new product to market. And from a I think everybody Would recognize it's also better for the world since we're not creating stuff that ends up in a landfill or recycled as well. Speaker 300:31:40And then the part of our model that's important is that people will add more over time. And we know from our cohort model that this continues to be the case and has been for 20 years. This is why we're always focused more on the long term value as opposed to that one time purchase or some of the cyclical refreshes that so many other companies are because, as I mentioned, we believe we have a $5,000,000,000 revenue opportunity Simply from, being able to take our single product households to multi product. And so The way to think about it, I would say is we're playing the long game and playing the adding more and more products over time and getting higher ROI from our products. Operator00:32:29Awesome. Thank you. And for my follow-up, how, if at all, have you been impacted by consumers focusing their discretionary income on travel. So some recent examples, including a focus on international travel and live events, which are best exemplified by the Taylor Swift Aero store. Speaker 300:32:46Yes. So I think we've all seen and heard some of the services and travel versus good spending on a macro level, and that shift definitely isn't just new in Q3, I think we've been encountering that throughout the year, and we talked about that a little bit. But what I think Is most important on that is that it's impacting the audio market overall as opposed to Sonos specifically. And so when we look at the category share, we think about market share. In times like these, it's really important to understand how you're competing and how you're winning. Speaker 300:33:25And we're pleased to say that we are holding or gaining share in the categories that we play despite not discounting to the levels that our competitors are. And so we feel very good about our position, our product portfolio and our brand positioning in a difficult market right now. And I think, we look forward to the day that the spend on goods normalizes a bit from where it is today and swings back from services. So, we are that's why we're investing for the long term. We'll be in the best position of any company in audio to take advantage of that, when things normalize. Operator00:34:07Thank you. Speaker 100:34:17We will pause for any last minute questions. There are no further questions at this time. Patrick, I turn the call back over to you. Speaker 300:34:26All right. Thanks, Emma, and thanks to all of you for joining. We look forward to updating you again in November. Speaker 100:34:33This concludes today's conference call. You may now disconnect.Read morePowered by Key Takeaways Sonos reported 23% sequential revenue growth in Q3 to $373.4 million, with flat year-over-year sales and continued market share gains in home theater across the US and Europe. The new Era lineup has been a hit, with the Era 100 and Era 300 earning 4.8/5 star ratings on Sonos.com and rave reviews for detailed stereo sound and impressive spatial audio with Dolby Atmos. Sonos is maintaining its second-half guidance midpoints for revenue and adjusted EBITDA, though Q4 is expected to decline 2–8% year-over-year due to strong Q3 promotions pulling forward demand and softer trends in EMEA/APAC. To boost profitability, the company announced a 7% workforce reduction and other cost-cutting measures, while still investing in R&D and its long-term product roadmap. Channel inventories are coming down as planned, and although component inventory remains elevated from COVID-era sourcing, Sonos expects to work through the overhang by mid-fiscal 2024. A.I. generated. May contain errors.Conference Call Audio Live Call not available Earnings Conference CallSonos Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Sonos Earnings HeadlinesA Legendary British Hi-Fi Maker’s First Soundbar Looks Like a Serious Sonos RivalMay 21 at 5:45 AM | msn.comSonos' popular portable speaker is $100 off, just in time for Memorial Day weekendMay 20 at 7:44 PM | msn.comThe MAGA 7 Stocks: Huge Upside in 2025The Trump economy is back in full force, and it’s creating huge opportunities for investors. With Trump pushing for lower taxes, fewer regulations, tariffs on foreign competitors, and domestic manufacturing dominance, some stocks are set to skyrocket in value—while others will be left behind. That’s why we put together this free report revealing the 7 MAGA stocks poised to thrive in 2025.May 21, 2025 | TradingTips (Ad)The Sonos Move 2 is back down to its best price ever ahead of Memorial DayMay 20 at 2:42 PM | msn.comThe Sonos Roam 2 is now cheaper than the AirPods 4May 19 at 3:03 PM | msn.comBring the bass to your living room with $300 off the Sonos Arc soundbarMay 16, 2025 | msn.comSee More Sonos Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Sonos? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Sonos and other key companies, straight to your email. Email Address About SonosSonos (NASDAQ:SONO), together with its subsidiaries, designs, develops, manufactures, and sells audio products and services in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. It offers wireless, portable, and home theater speakers; components; and accessories. The company offers its products through approximately 10,000 third-party retail stores, including custom installers of home audio systems; and e-commerce retailers, as well as through its website. The company was formerly known as Rincon Audio, Inc. and changed its name to Sonos, Inc. in May 2004. 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There are 9 speakers on the call. Operator00:00:01Good afternoon. Speaker 100:00:02My name is Emma, and I will be your conference operator today. At this time, I would like to welcome everyone to the Sonos Third Quarter Fiscal 2023 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. Followed by the number 1 on your telephone keypad. Speaker 100:00:32Thank you. James Mignulonis, Head of Investor Relations, you may begin your conference. Speaker 200:00:38Thanks, Emma. Good afternoon, and welcome to Sonos' to Q3 fiscal 2023 earnings conference call. I'm James Boglanis, and with me today are Sonos' CEO, Patrick Spence and CFO and Chief Legal Officer, Eddie Lazarus. For those who joined the call early, today's hold music is a sampling from our Sunset Fuzz station. Before I hand it over to Patrick, I would like to remind everyone that today's will include forward looking statements regarding future events and our future financial performance. Speaker 200:01:03These statements reflect our views as of today only and should not be considered as representing our views of any subsequent date. These statements are also subject to material risks and uncertainties that could cause actual results to differ materially from expectations reflected in the forward looking statements. The discussion of these risk factors is fully detailed under the caption Risk Factors in our filings with the SEC. During this call, we will also refer to certain non GAAP financial measures. For information regarding our non GAAP financials and a reconciliation of GAAP to non GAAP measures, please refer to today's press release regarding our Q3 to fiscal 2023 results posted to the Investor Relations portion of this website. Speaker 200:01:39As a reminder, the press release, supplemental earnings presentation and conference call transcript will be available on our to Investor Relations website, investors. Sonos.com. I would also like to note that for convenience, we have separately posted an investor presentation to our Investor Relations website, which contains certain portions of to our supplemental earnings presentation. I'll now turn the call over to Patrick. Speaker 300:01:58Thanks, James, and hello, everyone. Earlier this afternoon, we reported strong fiscal Q3 results. We are winning in the categories in which we play, and I'm proud of the team's execution as we outperform the competition. The categories of consumer electronics that we participate in remain challenged as conditions have not yet returned to what we would consider normal And we continue to see unprecedented levels of discounting by our competitors. Despite this, our brand and product portfolio continue to perform well. Speaker 300:02:29Consistent with past quarters, we have continued to gain significant market share in home theater in both the United States and Europe. This is a testament to our continued investment in research and development, which remains focused on 2 things, raising the bar in the existing categories where we play and entering new categories in innovative ways. Speaking of raising the bar in existing categories, our new Era family of products is off to a great start. We've seen media and consumers alike embrace Era 100 for its detailed stereo sound and deep bass and Era 300 for its impressive out loud spatial audio listening with Dolby Atmos. Each product has earned stellar reviews from both media and consumers with consumers rating both the Era 100 and the Era 300 at 4.8 out of 5 stars on sonos.com. Speaker 300:03:16A recent Forbes review of Era 300 doted it is nearly as perfect as any wireless speaker can be. The spatial audio performance is fantastic. Last quarter, I outlined what changed between our Q1 and Q2 earnings and how that affected our guidance for the second half of this year. We are tracking to those revised expectations and thus today we are maintaining the midpoint of the guidance we issued for the second half for revenue and adjusted EBITDA. We saw a reduction in channel inventory in Q3, consistent with our expectation for registrations to outpace sell in. Speaker 300:03:50We expect this to continue through Q4, particularly in Europe and Asia Pacific, where retailers continue to tighten up. As for underlying demand, strength in the Americas helped offset the impact of the tough economic climate in Europe and Asia Pacific. Specifically, in the Americas, we saw steady registration trends through the quarter, followed by a strong response to our Father's Day promo in mid June. In both Europe and Asia Pacific, registration trends generally softened through the quarter, which we expect to continue through Q4. As I've repeatedly said, we would reduce our spending if necessary to hit our EBITDA commitments, while staying on track to deliver our ambitious roadmap because harder times require renewed commitment to rigor, focus and efficiency. Speaker 300:04:37This commitment led us to announce a 7% reduction in force in mid June. This rightsizing our expense base will enable us to increase future profitability while making targeted investments in our exciting product roadmap. Our journey to drive more efficiency in the organization is never over. We will continue to closely scrutinize our cost base and do whatever it takes to deliver on the kind of long term profitability we've targeted. Our focus remains on driving sustainable profitable growth over the long term as we continue to release products in our now 5 existing categories Sonos Pro was added this year as well as 3 new categories we expect to enter. Speaker 300:05:17We are in the early innings of our growth as our more than 14,000,000 households represent just 8% of the 172,000,000 affluent households in our core markets. At the end of fiscal 2022, the average Sonos household had 2.98 products, up from 2.95 the prior year. This figure has steadily increased over the years, underscoring how the lifetime value of our customers continues to grow. As we have noted in the past, 40% of our households are single product households, whereas our average multi product household has 4.3 products. In other words, we are starting to get into the range we have previously discussed 4 to 6 products for every mature Sonos household. Speaker 300:05:57We estimate that converting our single product households, The average multiproduct household install size represents a $5,000,000,000 revenue opportunity. This highlights the long runway we have to further monetize our install base. I remain confident that Sonos is on the right track to continue to deliver value for customers and investors over the long term. There is no doubt in my mind that we will emerge from this challenging period as a stronger company and resume making progress toward delivering on our long term targets of $2,500,000,000 in revenue and $375,000,000 to $450,000,000 in adjusted EBITDA. Now I'll turn the call over to Eddie to provide more details on our results and our outlook. Speaker 400:06:39Thank you, Patrick. Hello, everyone. Stepping back from the numbers for just a minute, I'd summarize Q3 as having 2 areas of intense focus. 1st, making sure that we deliver on the second half revenue guidance we gave on our Q2 earnings call. And second, making sure that we deliver on our expense reductions both to ensure that we meet the profitability guidance we gave last quarter and to put us in a position to deliver our stated intention in fiscal year 2024 to grow revenue faster than expenses and expand our adjusted EBITDA margin. Speaker 400:07:13We are on track to do all these things. Now for the Q3 results. We reported revenues of $373,400,000 up 23% sequentially and roughly flat year over year on both a reported and on currency basis. Americas grew 8% year over year to be 67% of total revenue, driven by resilient demand as well as a strong reception to our Father's Day promotion in June. EMEA and APAC each declined year over year to be 28% and 4% of total revenue respectively. Speaker 400:07:49This was due to soft consumer demand consistent with the challenging economic climate in each region. We expect the softness in EMEA and APAC to continue through Q4. Though the shape of the second half is a bit different than we had anticipated, In aggregate, our expectations are unchanged from what we outlined last quarter. I'll discuss this further after I finish recapping this quarter's results. Quarterly registrations declined 2% year over year, while products sold declined 11%. Speaker 400:08:18This divergence with registrations outpacing sell in Is consistent with what we outlined last quarter about reducing channel inventory in the second half of the year. Favorable product and channel mix as well as focused price increases caused revenue to be roughly flat year over year despite the 11% decline in products sold. Q3 gross margin expanded 270 basis points sequentially from Q2 to 46% or 45.9 percent excluding the impact of FX, consistent with last quarter's guidance. This expansion was driven by a full quarter of some targeted price increases, lower cost of components and favorable mix, partially offset by promotional activity and the reserves and expenses we have taken related to our component inventory that we currently deemed to be excess. These reserves are included in our cost of revenue and thus hit our gross margin. Speaker 400:09:16This is a temporary consequence of sourcing components during a period of COVID induced scarcity, followed by a period of slower demand. We expect to work the rest of the way through this gradually diminishing COVID overhang in mid fiscal year 'twenty four. On a year over year basis, gross margin declined by 130 basis points due to lack of typical promotional activity in Q3 of fiscal 'twenty to partially offset by favorable product mix and fewer spot component purchases in Q3 of this year. Adjusted EBITDA was $34,300,000 ahead of our expectations due to the combination of higher revenue and lower operating expenses. Foreign exchange was an approximately $700,000 tailwind to adjusted EBITDA. Speaker 400:10:07Total non GAAP adjusted operating expenses of $149,600,000 declined by $4,400,000 or 3% from Q2 due to delayed program and advertising spend and lower bonus accrual. Please note that mid June the mid June RIF Had little impact on our Q3 expenses and that this expense figure excludes the $10,000,000 restructuring charge we recorded associated with the REF. We ended the quarter with $268,000,000 of cash and no debt. Free cash flow was negative $7,800,000 in the quarter, largely driven by a $31,000,000 increase in accounts receivable, an $18,000,000 decrease in accounts payable and accrued expenses and $15,000,000 of share repurchases, partially offset by a $23,000,000 decrease in inventories. Within inventories, finished goods were $240,000,000 down 13% sequentially. Speaker 400:11:07Looking ahead, Our typical seasonality has us building inventory in fiscal Q4 ahead of the holidays. Our component balance of $58,000,000 was up 12% sequentially. Over the last year, we moved swiftly to adjust our sourcing plan and our component purchase commitments. While we have made good progress, We still expect our component balance to continue to increase in the near term before reaching a peak sometime next fiscal year. As I've said previously, Managing our owned inventory and improving cash conversion remains a top priority. Speaker 400:11:43And finally, before turning to guidance, we repurchased $15,000,000 of stock in the quarter at an average price of $16.10 a share, representing 0.7 percent of common shares outstanding as of Q2. As a reminder, we have approximately $55,000,000 remaining of our previous $100,000,000 share repurchase authorization. Turning to guidance. As I previously mentioned, our expectations for the second half of fiscal twenty twenty three Are largely unchanged from last quarter. Today, we are adjusting guidance ranges to reflect being 3 quarters of the way through fiscal 2023, while maintaining the midpoint for revenue and adjusted EBITDA. Speaker 400:12:27We now expect to report full year revenues between 1 point to $6,400,000,000 $1,660,000,000 down approximately 6% year over year. At the midpoint, Our guidance of $1,650,000,000 is unchanged from last quarter. We expect Q4 revenue between $290,000,000 $310,000,000 down between 2% 8% year over year. Our Q4 guidance assumes that our Q3 promo over performance pulled in some demand from Q4. While overall demand in the Americas is resilient, we expect EMEA and APAC to weigh on our results. Speaker 400:13:06Taken together with our Q3 revenue of $373,000,000 second half revenue at the midpoint of our revised guidance is 673,000,000 unchanged from last quarter. We now expect gross margin will be in the range of 44% to 44.2%. The entirety of this revision is driven by higher excess component provisions. As a result, we now expect Q4 gross margin between 45.9% 46.9%. At the midpoint, this outlook implies a second half gross margin of approximately 46%, modestly below the midpoint of our prior guide of 47%. Speaker 400:13:48Absent this excess component provision in Q4, Our gross margin outlook would be in line with the prior guide. To size this for you, the full year impact of the provision is expected to be at least 100 basis headwind to gross margin. And as a reminder, we've also faced significant FX headwinds this year, adversely affecting gross margin by over 100 basis points as well. Excluding FX and the provision, gross margin would be well within our normal annual target of 47% to 45% to 47%. We now expect adjusted EBITDA to be in the range of $148,000,000 to $158,000,000 representing a margin of 9% to 9.5%. Speaker 400:14:33At the midpoint, our guidance of $153,000,000 is unchanged from last quarter. We expect Q4 adjusted EBITDA to be between $10,000,000 representing a margin of between 0% to 3%. Embedded in this Q4 adjusted EBITDA guide is non GAAP adjusted operating expense of approximately $147,000,000 in Q4, down modestly from Q3 due to realized RIF savings and lower bonus, partially offset by timing of program spend. Full year non GAAP adjusted operating expenses are expected to be approximately $623,000,000 Taken together with our Q3 adjusted EBITDA of $34,000,000 second half adjusted EBITDA at the midpoint of our revised guidance is $39,000,000 again unchanged from last quarter. As Patrick mentioned, in Q3, we took the painful but necessary step of reducing our workforce by approximately 7%. Speaker 400:15:33We have other expense reduction initiatives underway as well. For example, continuing the process of reducing our leased office space. We recently amended our long term lease in Boston, reducing our footprint by almost 50%. And in Santa Barbara, we will be giving up our 2 current office locations and moving to a new consolidated office space early in the Q2 of 2024. We will continue to review our expense base in search of further areas of savings. Speaker 400:16:01Managing expenses and improving efficiency is of critical importance. We are in the throes of planning for fiscal 2024. And while it is too early to provide guidance, I do want to double down on our commitment to delivering operating leverage in fiscal 2024. We will provide further detail of this on our Q4 earnings call. Last but not least, let me touch briefly on our Google litigation. Speaker 400:16:27In our Northern California case against Google, the jury awarded us $32,500,000 based on Google's infringement of 1 of our zone scenes patents. Post trial motions are currently pending. In Google's 2 pending cases against Sonos at the ITC, A hearing was held in one case with an initial decision expected in September. In the second case, the judge delayed the expected July hearing and indicated that she would be issuing an order, finding the Google patents at issue there to be invalid. We expect a written ruling shortly. Speaker 400:17:03With that, I'd like to turn the call over for questions. Speaker 100:17:17Your first question comes from the line of Eric Woodring with Morgan Stanley. Your line is open. Speaker 500:17:24Awesome. Thank you, guys, and nice work in the quarter. Maybe Patrick already, I'm not sure which one, it's for But just to confirm, I guess, the fiscal 3Q beat and fiscal 4Q guide down, that's largely, it seems like a product A result of strong promotional activity. So you pulled forward some demand. There's also some incremental weakness in international markets. Speaker 500:17:48So one, just making sure those are kind of the 2 key factors to think about for 4Q. And the follow-up to that is just like how should we think about product registration growth or declines, I guess, as we then think about the September quarter. Should we think about the trajectory worsening just given the guide down? Or maybe if you could just share some color on how to think about that for the September quarter. That would be helpful. Speaker 500:18:11And then I have a follow-up. Thank you. Speaker 400:18:13All right. Thanks for that question. So we've been intensely focused on our hitting our revised second half top and bottom line targets and obviously we're very happy that we're going to be meeting those goals. As to the balance between Q3 and Q4, I think you hit it. We had a very successful Q3 promo, which no doubt pulled forward some revenue from Q4. Speaker 400:18:34We're also expecting some further channel tightening in EMEA and APAC, and you touched on that. Overall, we see the Americas holding steady with continued weakness in those other regions, consistent with the economic conditions in those other areas. For the whole year, I just want to emphasize this because you asked about registration. For the whole year, registrations have been outpacing selling. So the underlying demand is actually a bit stronger than the headline revenue numbers. Speaker 400:18:58Now our goal is to continue to compete effectively, which we've been doing as we wait for our categories to recover, which they definitely will in time. And so but I think you summarized things pretty well there. Speaker 500:19:12Awesome. Perfect. Thank you for that. And then maybe Patrick, you continuously kind of talked about these 4 new categories. Obviously, now it's 3 new categories after to the launch of Sonos Pro. Speaker 500:19:23Can you help us maybe think about the timeline to entering those new product Categories and I know you don't want to give away any trade secrets. So maybe if I phrase the question as, you've set a long term target for $2,500,000,000 of revenue, dollars 375,000,000 to $450,000,000 of EBITDA. Do you need to enter those 3 new categories to reach that goal or do you think you can reach that goal with kind of the exposure that you have in any subsequent product launches in existing categories already? And that's it for me. Thank you. Speaker 300:19:54Thanks, Eric. We entering the new categories, you know That our strategy is both raising the bar in the existing categories, which is important to driving growth. And then the second element of that is entering new categories. And so Both of those both parts of our strategy, just like acquiring new homes and as well getting our existing homes to purchase additional, our part of the strategy. It's all part of getting to our $2,500,000,000 in revenue. Speaker 300:20:23So and As you alluded to, stay tuned, because we definitely don't foreshadow the product roadmap for competitive reasons. So thank you. Speaker 500:20:36Thank you, Patrick. Speaker 100:20:38Your next question comes from the line of Brent Thill with Jefferies. Your line is open. Speaker 600:20:45Thanks. Hey, guys. This is David on for Brian. Eddie, I wanted to start on the litigation. Appreciate the color you just gave. Speaker 600:20:51I'm curious just on kind of the go forward path from here, how you guys are thinking about this. Maybe, 1, I guess, what are the next mile mark We should, as investors, should be watching for and to, how are you guys thinking about, I know you guys have in the past said that you think Google is infringing on more than just 5 patents you guys have gone with, kind of reloading that and coming with more patents down the road. Just curious to get an update on that. Speaker 400:21:18Well, the next milestone is going to be the post trial motions in the case that we so far have prevailed in in Northern California. The judge is holding a hearing actually tomorrow, and we should get, I would think, a decision on that relatively soon after the hearing. So that's that's step 1. Step 2 is going to be, the oral argument, in the Federal Circuit of the appeal from the case that we won at the ITC, finding 5 Google patents to be both valid that Google was infringing 5 of our valid patents. And once that appeal 1st of all, that appeal could benefit us significantly if we prevail in any respect there on our cross appeal. Speaker 400:22:04And the second point there is that once that appeal is decided, the damages case for those 5 patents We'll begin in the Central District of California. And those are foundational patents that Google has been infringing for a very, very long time And that we've already, that have already withstand stood the test of litigation. So that's that's probably the next Big event. And then we'll be getting a decision in their remaining case against us at the ITC, Initial decision in September, final decision in January, and we're cautiously optimistic that that will come out well for us. Speaker 600:22:45That's helpful. And then maybe just on the promotional activity, I know you guys have in the past talked about competitors being a little bit more aggressive on promotion activity. Obviously, you guys weren't promoting as much as you last year as much as you are this year. Just curious, have you guys found yourself Maybe promoting a little bit more than you would like. Just curious around that trend. Speaker 400:23:06I think we've what I'd say is that our promotional Strategy overall really hasn't changed. We're promoting in very particular moments in time when we think the consumers are really focused on our product context. And that's proven very, very successful. So while we have in some sense promoted more this year because We've been so successful with our promotions. It hasn't been because we've been on sale all the time. Speaker 400:23:33And I think that strategy has proven successful, and I expect that we're going to continue much the same way because we are gaining in market share, as Patrick described, very significantly in home theater, both here and abroad. And so I think we've hit the right notes with a brand that's really, really strong right now and plays with these occasional moments as opposed to being on sale all the time. Speaker 500:24:00That's helpful. Thanks guys. Appreciate it. Speaker 100:24:04Your next question comes from the line of Jason Haas with Bank of America. Your line is open. Speaker 700:24:11Hey, good afternoon and thanks for taking my questions. So the commentary on the what's going on with the second half shift has been really helpful. I'm curious if that changes your thinking at all for the holiday period. I know it falls into next fiscal period, but just curious as we're getting a little bit closer to holidays, if there's any change in your thinking there? Speaker 400:24:31No change in our thinking. We think we have a great product lineup and a good strategy that we're setting in place. And No, we can't tell exactly when the kind of cyclical issues in our space will turn, but We're going to be ready to excel the moment that happens. And Q1 is always a strong quarter and we're looking forward to going through that again. Speaker 700:24:59That's great to hear. And in terms of, just curious to get a little bit more commentary on inventory levels, both your own. I appreciate all the commentary you gave on what's going on with components. But just more broadly speaking, how you feel about your inventory levels? And then also To the extent that you could see into your retail channel inventory levels, if we're closer to getting to the end of this destocking that needs to happen. Speaker 700:25:23And again, just given how important the holiday is for you, if there's any risk that retailers are having a lot of need to reorder. Yes. Thanks. Speaker 400:25:33Sure. So look, we brought inventory levels down by more than $100,000,000 since the beginning of the year and we feel good about that. But With a bit of the slowdown of demand, they're somewhat elevated still, and we'll be building a little bit more into Q1 as typical for the holiday season. With respect to finished goods, we expect to return to a normal level exiting Q1. On the component side of things, We'll be taking a bit more onto our balance sheet as we exit from certain Centimeters relationships and also due to the aging of some inventory purchased during COVID and now held by some third parties. Speaker 400:26:07It's going to take us a little longer to work through that temporary spike in our own inventory, but we expect to do so in fiscal year 2024. So A little bit elevated right now, a little bit of seasonality at work, but we will We expect to be in very good shape next year on that. Now in terms of our retail partners, A little bit of Tale of 2 Cities. In EMEA, our distribution pattern is much more diffuse, But we're definitely seeing some tightening there. We've already experienced a lot of tightening here in the U. Speaker 400:26:45S. Best Buy has Got many fewer weeks of coverage than they used to hold. That's fine. We have great relationship there. But we've already seen a lot of the to squeeze in that system. Speaker 400:26:57And as I said, that's why registrations have been outpacing sell in all year long. Speaker 700:27:05Great, very helpful. Thank you. Speaker 100:27:10Your next question comes from the line of Mark Kash with Raymond James. Your line is open. Speaker 800:27:17Hey, thanks. This is Mark on for Adam. Patrick, if I can start with you, since you brought up It'd be great if you can give an update on that. I understand it's early days, but how's interest and have you learned anything since introduction that could help Catalyzed demand for Sonos SaaS offerings. Speaker 300:27:35Yes, it is early days. Like you mentioned, Mark, I think we're pleased with the customers that have adopted it and the interest that we've received. We haven't even really started to promote it yet because we want to make sure that through marketing efforts because we want to make sure that it's meeting the mark with customers. It feels pretty good in terms of doing So we think we have opportunity there. We think we have some work to do as well, to make it easy for customers to really adopt it, even faster. Speaker 300:28:05But I think we're on the right path for addressing the needs of the customers we've targeted with that offering. And we are going to continue to look for to add recurring revenue flows to our business wherever we can in a way that benefits customers. And so We recognize the value of those types of offerings, and we'll continue to work on that. Speaker 800:28:32Okay. Okay. And then Father's Day strength was called out, with promotional activity. So I was wondering if you can give, a sense of linearity in the Are things better now versus if you look back in April? I understand that Father's Day may be skewed in the middle of June somewhat, but if you kind of Give a sense of how things progressed throughout the quarter, that'd be great. Speaker 400:28:55I don't really have any more color for you on that other than to say What I said earlier, which is we do think that that did pull forward some revenue from Q4. So you can read into that. But that effect over time will dissipate. Speaker 800:29:11Okay. And then I just wanted to circle back to the inventory topic with in installer channel and retailer retail partners tightening. Can you give a sense of what kind of inventory levels They're holding now versus what you consider historical norms by these different go to market avenues? Speaker 400:29:32We don't actually give out those numbers, but what I would say is that by historical standards, the retail partners here in the States, for example, have definitely tightened. To the point where we're very comfortable with where those inventory levels are now and that over time registrations and sell in will now balance out as opposed to registrations outstripping sell in as it has all year long. Speaker 800:30:00Okay. If I could just ask one more for Eddie. The gross margin headwinds you mentioned from the increased reserve, I think You mentioned you're getting through this in fiscal year 2024, if that was right. And then so if that's right, when do you see this headwind siding in would it still be a 100 basis impact for some of the year? Speaker 400:30:21It's as I said, I think the phrase I used is it's gradually diminishing and we should be all the way through it. And we should be all the way through it in 2024. Speaker 800:30:34Okay. Okay. Wonderful. Thank you for taking the questions. Speaker 100:30:39Your next question comes from the line of Tom Ford with D. A. Davidson. Your line is open. Operator00:30:47Hi. This is Sharon Gee on for Tom. Thank you so much for taking my question. I have one question and one follow-up. So for my first question, how should investors think about the refresh rate for consumer electronics in general and your products in particular. Operator00:31:02It's our understanding that your products have longer refresh rates given the relative build quality and the integrated software components. Speaker 300:31:10Yeah. Thanks, Sharon. I think this is where we differ from pretty much every other company that participates in consumer electronics. Our model stands alone because the premise is ultimately that the products will last a long time, which I think from an investor standpoint should be viewed as a higher return on investment from the investment we make in bringing a new product to market. And from a I think everybody Would recognize it's also better for the world since we're not creating stuff that ends up in a landfill or recycled as well. Speaker 300:31:40And then the part of our model that's important is that people will add more over time. And we know from our cohort model that this continues to be the case and has been for 20 years. This is why we're always focused more on the long term value as opposed to that one time purchase or some of the cyclical refreshes that so many other companies are because, as I mentioned, we believe we have a $5,000,000,000 revenue opportunity Simply from, being able to take our single product households to multi product. And so The way to think about it, I would say is we're playing the long game and playing the adding more and more products over time and getting higher ROI from our products. Operator00:32:29Awesome. Thank you. And for my follow-up, how, if at all, have you been impacted by consumers focusing their discretionary income on travel. So some recent examples, including a focus on international travel and live events, which are best exemplified by the Taylor Swift Aero store. Speaker 300:32:46Yes. So I think we've all seen and heard some of the services and travel versus good spending on a macro level, and that shift definitely isn't just new in Q3, I think we've been encountering that throughout the year, and we talked about that a little bit. But what I think Is most important on that is that it's impacting the audio market overall as opposed to Sonos specifically. And so when we look at the category share, we think about market share. In times like these, it's really important to understand how you're competing and how you're winning. Speaker 300:33:25And we're pleased to say that we are holding or gaining share in the categories that we play despite not discounting to the levels that our competitors are. And so we feel very good about our position, our product portfolio and our brand positioning in a difficult market right now. And I think, we look forward to the day that the spend on goods normalizes a bit from where it is today and swings back from services. So, we are that's why we're investing for the long term. We'll be in the best position of any company in audio to take advantage of that, when things normalize. Operator00:34:07Thank you. Speaker 100:34:17We will pause for any last minute questions. There are no further questions at this time. Patrick, I turn the call back over to you. Speaker 300:34:26All right. Thanks, Emma, and thanks to all of you for joining. We look forward to updating you again in November. Speaker 100:34:33This concludes today's conference call. You may now disconnect.Read morePowered by