NYSE:CNO CNO Financial Group Q2 2024 Earnings Report $39.26 -0.30 (-0.76%) Closing price 09/12/2025 03:59 PM EasternExtended Trading$38.99 -0.27 (-0.69%) As of 09/12/2025 06:12 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings HistoryForecast CNO Financial Group EPS ResultsActual EPS$1.05Consensus EPS $0.72Beat/MissBeat by +$0.33One Year Ago EPS$0.54CNO Financial Group Revenue ResultsActual Revenue$1.07 billionExpected Revenue$929.99 millionBeat/MissBeat by +$136.21 millionYoY Revenue Growth+4.20%CNO Financial Group Announcement DetailsQuarterQ2 2024Date7/29/2024TimeAfter Market ClosesConference Call DateTuesday, July 30, 2024Conference Call Time11:00AM ETUpcoming EarningsCNO Financial Group's Q3 2025 earnings is scheduled for Thursday, October 30, 2025, with a conference call scheduled on Friday, October 31, 2025 at 11:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by CNO Financial Group Q2 2024 Earnings Call TranscriptProvided by QuartrJuly 30, 2024 ShareLink copied to clipboard.Key Takeaways Operating earnings per diluted share were $1.05, up 94% year-over-year, driven by favorable insurance product margins and strong investment results, and the company raised full-year EPS guidance to $3.30–$3.50. Sales production growth extended into its eighth consecutive quarter, with total new annualized premium up 4%, consumer new annualized premium up 2% (8% in field sales), and worksite insurance sales up 18%. Insurance product margin increased 23% on improved yields and favorable experience across annuity, long-term care and life portfolios, while net investment income rose 12% as new money rates stayed above 6% and portfolio optimization trades boosted yields. Balance sheet and liquidity remained strong with a consolidated RBC ratio of 3.94, holdco liquidity of $429 million, 6% fewer diluted shares after returning $77 million to shareholders, and leverage within the 25–28% target range. Distribution expanded and became more productive, with producing agent counts up 3% in consumer and 25% in worksite, Medicare Advantage sales up 78%, and long-term care NAPP rising 88% year-over-year. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallCNO Financial Group Q2 202400:00 / 00:00Speed:1x1.25x1.5x2xThere are 10 speakers on the call. Operator00:00:00Good morning all. Welcome to the CNO Group Financial Second Quarter 2024 Earnings Call. Operator00:00:20My name is Carly, and I'll be coordinating the call today. I'd now like to hand over to Adam Orville to begin. Speaker 100:00:31Good morning, and thank you for joining us on CNO Financial Group's Q2 2024 Earnings Conference Call. Today's presentation will include remarks from Gary Bajwani, Chief Executive Officer and Paul McDonough, Chief Financial Officer. Following the presentation, we will also have other business leaders available for the question and answer period. During this conference call, we will be referring to information contained in yesterday's press release. You can obtain the release by visiting the Media section of our website at cnoinc.com. Speaker 100:01:01This morning's presentation is also available on the Investors section of our website and was filed in a Form 8 ks yesterday. We expect to file our Form 10 Q and posted on our website on or before August 7. Let me remind you that any forward looking statements we make today are subject to a number of factors, which may cause actual results to be materially different than those contemplated by the forward looking statements. Today's presentation contains a number of non GAAP measures, which should not be considered as substitutes for the most directly comparable GAAP measures. You'll find a reconciliation of the non GAAP measures to the corresponding GAAP measures in the appendix. Speaker 100:01:42Throughout the presentations, we'll be making performance comparisons and unless otherwise specified, any comparisons made will refer to changes between Q2 of 2024 and Q2 of 2023. And with that, I'll turn the call over to Gary. Speaker 200:01:58Thanks, Adam. Good morning, everyone, and thank you for joining us. CNO delivered excellent financial and operating performance in the quarter. Operating earnings per diluted share were $1.05 up 94%. Our strong results were broad based across earnings, production and capital. Speaker 200:02:20Our momentum over the past several quarters is establishing a baseline of consistent and repeatable results. We are seeing the green shoots of our strong sales growth beginning to translate into earnings growth. On a consolidated basis, we posted our 8th consecutive quarter of sales production growth and our 6th consecutive quarter of growth in producing agent comps. Total new annualized premium was up 4% across the enterprise. Earnings benefited from favorable insurance product margin and strong investment results reflecting growth in the business and continued expansion of the portfolio book yield. Speaker 200:03:05Our new money rate exceeded 6% for a 6th consecutive quarter. Capital and liquidity remained well above target levels after returning $77,000,000 to shareholders. Book value per diluted share excluding AOCI was $36 up 11%. Each component of our business is delivering top performance as demonstrated by sales momentum in both consumer and worksite, a growing distribution force, continued solid and sustainable earnings, our excellent capital position and raising full year guidance on earnings and cash flow. Turning to Slide 5. Speaker 200:03:55As a reminder, last quarter we introduced an expanded growth scorecard to sharpen focus on the 3 key drivers of our performance production, distribution and investments in capital. We are pleased that all of our Growth Scorecard metrics are up in the quarter. I'll discuss each division in the next two slides. Paul will cover investments and capital in more detail during his remarks. Beginning with the Consumer division on Slide 6, sales momentum continued for a 7th consecutive quarter. Speaker 200:04:33Solid execution and sustainable sales growth continue to drive the division's strong financial performance. Our differentiated capabilities that marry a virtual connection with our established in person agent force to complete the critical last mile of sales and delivery service continue to be well received by our target customers. Total NAF was up 2%. NAF from field sales was up 8%. Health NAF was up 18% driven by continued momentum with new and enhanced products. Speaker 200:05:08Our Medicare portfolio continues to deliver strong sales growth. Medicare Supplement NAF was up 16% and Medicare Advantage sales were up 78%. As a reminder, Medicare Advantage fees and sales are reflected in that. As we have often shared, by offering both Medicare Supplements and Medicare Advantage products, we provide more coverage options for customers. The balance and diversification of our Medicare portfolio is an important part of how we serve the middle income market. Speaker 200:05:39With nearly 11,000 people turning 65 every day in the United States, Medicare distribution is a year round business for us. As consumers age into Medicare, they value trust and seek guidance to help make an informed decision about how they receive their benefits. Our thousands of dedicated field agents who can make an in person visit to nearly every county in the United States are uniquely positioned to serve this market. Long Term Care NAPP was up 88% on the continued strength of our Long Term Care Fundamentals plus product that we launched last year. The strong response for this product underscores the growing demand from our clients for practical long term care solutions. Speaker 200:06:27Our LTC products are designed for the middle market consumer. 99% of the policies have benefit periods of 2 years or less and more than 90% have benefit periods of 1 year or less. These plans cover essential costs for 1 to 2 years and offer a balanced affordable approach to funding care. Life production was down in the quarter driven by lower spend on direct to consumer market. As we shared last quarter, we manage our D2C business based on advertising efficiency. Speaker 200:07:04In the second quarter, we reduced our television marketing spend in response to higher lead costs. This stems from increased competition for television media space, which tends to spike during presidential election cycles. Meanwhile, we continue to grow our non television direct response channels such as web and digital, which were up 4% in the quarter and now account for approximately 1 quarter of our D2C Life sales. Annuity collected premiums were up 9% and account values were up 5%. Our strong annuity performance was driven by higher premium per policy, which was up 9%. Speaker 200:07:44We continue to experience stability in our block, which benefits from our captive distribution and the long term relationship that our agents build with customers. Client assets in brokerage and advisory were up 24% for the quarter to a record $3,600,000,000 New accounts were up 9%. This is now our 5th consecutive quarter of brokerage and advisory growth. When combined with our annuity account values, our clients now entrust us with more than $15,000,000,000 of their assets. Recruiting continues to be favorable and reflects our 8th consecutive quarter of year over year gain, producing agent count was up 3%, our 6th consecutive quarter of growth. Speaker 200:08:33Next, Slide 7 and our worksite division performance. We posted our 2nd highest quarter ever for Life and Health Map with sales up 18%. For 8 of the last 9 quarters, work site insurance sales have delivered at least 15% growth. We are very pleased with how our work site insurance offerings are delivering sustained growth for our business and value for our clients. Fee sales were up 24%. Speaker 200:09:03As a reminder, this metric reflects the annual contract value of benefit services sold in the quarter and is a leading indicator of fee revenue growth. Our benefit services strategy remains a priority for 2024 and beyond. Producing agent count was up 25%, our 9th consecutive quarter of growth. 1st year producing agent count was up 33%. We continue to see solid agent retention across all cohorts and healthy productivity levels. Speaker 200:09:37New products and strategic initiatives continue to deliver sales growth for worksite in the quarter. I'll briefly highlight 3 programs that are generating meaningful results. 1st, the new products that we introduced last year are driving sales growth. Accident insurance sales were up 27% and critical illness sales were up 16%. 2nd, our geographic expansion initiative accounted for 32% of our total sales growth in the quarter, the 3rd consecutive quarter of meaningful contribution from this program. Speaker 200:10:14This initiative targets areas where we've identified strategic opportunities to grow our market share and footprint. Finally, in 2023, we launched an initiative to help agents cultivate and acquire new employer groups for insurance sales. We're experiencing strong momentum from this program alongside continued growth from reservicing existing clients. New employer groups were up 8% as compared to the same period last year and NAP from new group clients was up 90%. And with that, I'll turn it over to Paul. Speaker 300:10:51Thanks, Gary, and good morning, everyone. Turning to the financial highlights on Slide 8. It was really an exceptional quarter across the board. Net operating income up 84% in whole dollars, 94% on a per share basis, driven by improved product margins and investment returns, coupled with better operating leverage and fewer shares outstanding. The expense ratio was 19.31% on a trailing 12 month basis, down 31 basis points versus the prior year period. Speaker 300:11:26Free cash flow generation was strong. HoldCo liquidity benefited from the $700,000,000 debt offering repurchases in the quarter contributing to a 6% reduction in weighted average diluted shares outstanding year over year. On a trailing 12 month basis through June 30, operating return on equity was 11.2% as reported and 10% ex significant items. Turning to Slide 9. Insurance product margin was very strong in the quarter, up 23%, reflecting sustained growth in the business and favorable experience, resulting in margin growth across all three product categories. Speaker 300:12:16Fixed indexed annuity margins benefited from improved yield and growth in the block. The improved yield was driven by portfolio optimization trades in the quarter, where we selectively sold certain lower yielding securities and reinvested in higher yielding securities. Other annuity margins benefited from reserve releases due to higher mortality on larger closed block policies. Long term care margins reflect favorable claims experienced in the current period as compared to unfavorable claims experienced in the prior period. Finally, traditional life margins benefited from growth in the block and lower advertising expense. Speaker 300:12:59Turning to Slide 10. Net investment income results were strong in the quarter. The new money rate was 6.41%, the 6th consecutive quarter above 6%. The average yield on allocated investments was 4.81%, up 16 basis points year over year. The larger than trend increase was due to the portfolio optimization trades that I mentioned earlier. Speaker 300:13:25The increase in yield along with growth in the business drove a 6% increase in net investment income allocated to products for the quarter. Investment income not allocated to products was up 60% with alternative investment results slightly below expectations, but much improved from recent quarters. We completed a $750,000,000 3 year FABN offering in the quarter, increasing the spread income we earn on the program. Total investment income was up 12%. Our new investments in the quarter comprised approximately $840,000,000 of assets with an average rating of A and an average duration of 7 years. Speaker 300:14:10Our new investments are summarized in more detail on Slides 20 21 of the presentation. Turning to Slide 11. The market value of invested assets grew 5% in the quarter. Approximately 97% of our fixed maturity portfolio at quarter end was investment grade rated with an average rating of A, reflecting our up in quality bias over the last several years. Our commercial real estate portfolio continues to perform within expectations, reflecting conservative underwriting and proactive management. Speaker 300:14:48We've again included some summary metrics in Slides 2223 of the presentation. Turning to Slide 12. Our capital position remains strong. At quarter end, our consolidated RBC ratio was 3.94%. Available holdco liquidity was $429,000,000 atquarterend benefiting from this quarter's debt issuance and net of $500,000,000 that will be used to pay down the senior notes that mature in May of next year. Speaker 300:15:22Leverage at quarter end was 32% as reported. Adjusting for the senior notes that will be paid off at maturity in May of next year, leverage at quarter end was 25.5 percent, up from 22.9% at March 31 and just inside the low end of our target range. Turning to Slide 13 and our 2024 guidance. We are raising guidance on operating earnings per share to $3.30 to $3.50 for the full year excluding significant items. This increase reflects the strong second quarter results along with a modest improvement in outlook for the second half of the year. Speaker 300:16:02This also includes an expectation that alternative investments generate a return in line with the long term run rate assumption of 9% to 10% for the remainder of the year consistent with our initial guidance assumptions. As a component of this change, we're narrowing the expense ratio range to 19.0% to 19.2%. In addition, we are raising guidance on excess cash flow to the holding company to $200,000,000 to $250,000,000 This favorable adjustment is primarily driven by higher statutory earnings in the first half of the year and a refinement of expectations on capital consumption within the operating companies. Recall that the high end of the prior range assumes status quo in terms of the health of the economy and the risk profile of our investment portfolio. Both of those variables have remained fairly constant year to date and we expect will remain so through year end. Speaker 300:17:03We will continue to manage through a consolidated RBC ratio of 3 75% in our U. S.-based insurance companies and minimum Holdco liquidity of $150,000,000 over the long term, although we expect to end 2024 well above those target levels. No change to our target leverage of between 25% 28 percent. Lastly, we have decided to change the timing of our annual actuarial review to the Q3 from the Q4. This timing aligns better with our annual planning process and is more in line with the industry standard. Speaker 300:17:43And with that, I'll turn it back over to Gary. Speaker 200:17:47Thanks, Paul. We delivered excellent financial performance in the quarter across the board and the green shoots of 8 consecutive quarters of strong sales momentum are beginning to translate into earnings growth. CNO remained well positioned with the right products and unique distribution capabilities to serve the middle income market. Our capital position, our liquidity and our cash flow generating power of the company remain robust. We are establishing a baseline of consistent and repeatable results and we expect to build on this foundation as we look to the second half of the year. Speaker 200:18:28We thank you for your support of and interest in CNO Financial Group. We will now open it up to questions. Operator? Thank Operator00:18:49Our first question comes from John Barnidge of Piper Sandler. John, your line is now open. Speaker 400:18:58Good morning. Thank you for the opportunity. It sounds like the increase in the EPS guide and cash flow is mainly coming from better than expected earnings performance in the first half Speaker 200:19:10of the year. But are Speaker 400:19:11there certain items that maybe flattered Q2's earnings that were above expectations that you think could continue into the second half Speaker 200:19:18of the year? Thank you. Paul, you might still be on mute. Speaker 300:19:35Sorry about that. Hey, John, it's Paul. Yes, there are 2 things that helped drive the really strong second quarter results that could certainly continue into the second half. And they include number 1, the portfolio yield, which is benefiting from the higher new money rates above 6% now for 6 consecutive quarters, enhanced a bit in the Q2 by the portfolio optimization trade that we talked about. So I don't expect that that will change in the second half. Speaker 300:20:10I think rates generally will remain high. There certainly may be 1, maybe 2 Fed cuts, but still as compared to the current portfolio yield, still a bit of a tailwind. We may do a bit more of the portfolio optimization trade. So I think that that should benefit the second half to some degree. The second thing is claims experience and obviously that can go either way plus or minus. Speaker 300:20:42And that's one of the reasons for the range around a point estimate of EPS. Operator00:20:50So I'd leave it at that, John. Speaker 400:20:55Thank you very much. A quarter ago, you loosely talked about getting your ROEs to peer levels and talked about it being around 11% to 14% for peer levels. How do you define the timeframe to get there? Thank you very much. Speaker 300:21:16Hey, John. So we're not putting a precise time range on that. But I would say that it's not something that we're planning to do in the future and haven't already sort of begun. We are very focused on it as we've mentioned over the last couple of quarters. There are a number of initiatives that are already underway that will enhance ROE over the long term. Speaker 300:21:51I'd say if you look at the ROE on a trailing 12 month basis through June 30 at 10% ex significant items, which reflects a strong second half of last year and a strong first half of this year. So arguably perhaps at the high end of a range of what you might estimate as current run rate, but clearly reflects an improvement of favorable trend in run rate ROE over the last couple of years. And that's something that we remain committed to. And in the long run without putting a specific timeframe on it with a goal of getting more in line with the industry peer group. Speaker 200:22:37Yes. John, I'd like to just supplement Paul's comments and I want you to I'd like you to take away 2 things from my comments. Number 1, and Paul touched on this, I want you to know that we remain very focused on it. You're correct that we've been talking about it for a few quarters. And I want to just remind all of you a little bit of historical context there. Speaker 200:22:59We had some work to do several years ago to kind of turn the organization around, clean up the balance sheet. The mandate then was to begin growing the business, which we did. Unfortunately, COVID intervened for us and everybody else. Now that the growth engine has fired back up again and we're past COVID, now we need to optimize the results. And so we're very committed to that. Speaker 200:23:20This is something that we're focused on. And the second thing that I would want you to know is that we're pleased with the progress, but nowhere near satisfied with the results. We believe we can continue to drive this ROE upwards. We've got line of sight on it. We've got a number of action plans that we're working on. Speaker 200:23:37We're not yet in a place where we want to make specific commitments to those numbers. But I can assure you, we are nowhere near satisfied and we've got line of sight how to continue to drive. It. Speaker 400:23:51Thanks for the answers. Operator00:23:58Our next question comes from Ryan Krueger of Stifel. Ryan, your line is now open. Speaker 500:24:04Hey, good morning. Thanks. Good morning. First question was on, I guess, just on the free cash flow guidance. To what extent was that? Speaker 500:24:16Was the increase driven by your first half results being better than expected versus other refinement of your cash flow expectations on an ongoing basis? Speaker 300:24:29Hey, Ryan, it's Paul. So the way that I'm thinking about it is sort of 2 major sort of dynamics. Number 1, you recall that when we initially provided the guidance of 140 to 200, We indicated that the high end of that range was assuming status quo on the economy, meaning that we didn't expect that if the economy stayed healthy that we wouldn't be consuming capital as a result of if the economy were to erode that would have consumed capital through adverse credit migration, higher capital charges. That hasn't happened. So that kind of moves us to the high end of the range. Speaker 300:25:20And then the other component that sort of associated with the high end of the range was that we would be status quo in terms of the risk profile of the portfolio, meaning that we wouldn't pivot to higher risk in the portfolio, which would consume capital and drive it to the lower end of the range. So both of those things have been fairly constant, which means that through June we're sort of tethered to the high end of the range in the context of those two things. We expect that will remain so. So that kind of drives the new low end of the range at $200,000,000 And then the high end of the range is primarily driven by the very strong first half results, primarily in the second quarter, with some expectation of some modest continuation of favorable trends in the second half. Speaker 500:26:21Great. Thank you. And then can you give any more color on just what you're seeing on claim trends within long term care? It's been you've had pretty favorable results for few quarters Speaker 300:26:33now. We have. And I'd say that the margin in long term care reflects growth of the business, number 1, and then also favorable claims experience, including in our older cohort that has a net to gross premium ratio capped at 100, so uncapped greater than 100, which causes favorable experience to flow directly through margin in the period as opposed to being somewhat muted in the context of LDTI. So the question is does that continue? And as I said earlier in response to John's question, it certainly could. Speaker 300:27:12We're not seeing anything in the current quarter that would suggest otherwise. But it's claims experience and that's going to bump around plus or minus and so there's certainly the potential that we experience less favorable claims experience in some future quarter. Speaker 500:27:35Great. Thank you. Operator00:27:41Thank you very much. Our next question comes from Wes Carmichael of Autonomous. Wes, your line is now open. Speaker 300:27:50Hey, good morning. On your raised guidance around the excess cash flows to the Holdco, should we think about higher level of cash flows going towards buybacks in 2024? And maybe how should we think about you managing down the Holdco cash balance versus your minimum $150,000,000 target over time? Hey, Wes, it's Paul. So I'd say at a very high level, there's no change to how we think about deploying excess capital. Speaker 300:28:17We'll continue to be individual quarter. Having said that, in the wake of the debt offering in May where we issued $200,000,000 more than the $500,000,000 that's maturing and generating sort of a slug of excess capital, There's certainly the opportunity to accelerate the pace a bit over the next few quarters of share repurchases and that funded a portion of the share repurchase in 2Q. That's helpful, Paul. And maybe just on the surrender activity in annuities. I think overall, surrenders ticked down a little bit versus the Q1, driven by the fixed interest annuities. Speaker 300:29:00But can you maybe talk about the trends you saw in the quarter and if you kind of expect surrenders to moderate going forward or not? Yes. Surrenders just focusing on fixed indexed annuities. Surrenders are certainly higher now than they were a year ago. They do seem to have stabilized at current levels. Speaker 300:29:23And the current level is within our range of expectation in the current rate environment. And in that environment, we continue to grow the book and the current interest rate environment is also driven higher yields on the portfolio, which has contributed to slightly better spreads. So I'd say that the book remains very healthy and profitable and attractive from a risk return perspective. Speaker 600:30:00Thanks. Thank you very much. Operator00:30:08Our next question comes from Scott G. Hernack of RBC. Scott, your line is now open. Speaker 700:30:18Yes. Good morning. Thanks. You've onboarded a lot of new agents over the past couple of years. I think you said 6 or 8 quarters in a row of agency count growth. Speaker 700:30:30Do you expect that to continue the back half of the year into 2025? There's clearly a lot of interest. The recruiting is up nicely. Any thoughts there as well as can you comment on just the productivity of some of the new agents that you have hired in the past 2 years as you've kind of ramped that up? Speaker 200:30:52Yes, Scott, thanks for the question. This is Gary. So first of all, just to state the obvious, we've had several quarters of very strong growth in both consumer and worksite. And of course, the comparables will get tougher. There's no question about that. Speaker 200:31:07As that population grows, it will be harder to keep maintaining that percentage of growth. All that said, yes, I believe we can continue to grow our agent count. But more importantly, we will continue to grow the productivity of those agents. We've talked about this for several quarters where we're much more focused on the productivity than the raw account. And that's really what I keep an eye on the most. Speaker 200:31:30And I think we can continue to grow that. That happens because of a combination of products, services and tying in different parts of the business. As an example, we've talked frequently about how we have our direct to consumer business really support our field agent side of the business. So we feel very good about that on the consumer side as one example. And then on the worksite side, if you think about the geographic expansion and the new products we've launched there, those should also continue to help drive productivity. Speaker 200:32:02So just to summarize, the comps will get tougher. It will be harder for us to grow the agent comps in same percentages, but we believe we will continue to grow them. More importantly, we will continue to drive productivity. That's where the real magic will come in over the long term in mind and that's what we're focused on. Speaker 700:32:21Okay, great. And just any update on the Bermuda Captive now that you have it up and running? Is that kind of running in line with expectations? Anything to comment on there? Speaker 300:32:34Hey, Scott, it's Paul. Definitely running in line with expectations. We're we've made a lot of progress building out the infrastructure on island to support that treaty that we executed back in November of last year, both the in force and the new business effective tenone. Yes, so going as expected, we certainly have a commitment to that business and expect to grow it over time. Speaker 700:33:07Okay. And just my final question is, I know we've talked a lot about buybacks. Is there any thought to increasing the quarterly dividend by a greater amount at some point in the future? Or is buyback still going to kind of be the top priority and consistent with what you've done over the past few years? Speaker 300:33:26So Scott, the dividend level is something we look at every quarter certainly, but something we look at sort of more in earnest once a year in terms of any change to the level. And as you know, our practice has been to raise it by a penny per share in the second quarter. I don't want to front run that, but the current yield is pretty much in line with the peer group from or the current dividend is in line from a yield perspective makes sense from a payout perspective. So I wouldn't anticipate deviation from what our practice has been. Share repurchases are assuming your dividend policy makes sense, which I think our current policy does, I think share repurchases are more efficient on the margin as a form of deploying excess capital. Speaker 300:34:29Great. Thanks for all the answers. Operator00:34:46Our next question comes from Wilma Burdes of Raymond James. Wilma, your line is now open. Speaker 600:34:55Hey, good morning. Could you talk about what drove alt returns closer to the run rate in 2Q 2024? And should we expect that trend to continue? Thanks. Speaker 800:35:10Yes. This is Eric Johnson. I'd be happy to Paul, if you don't mind. I'd be happy to jump in here. Okay. Speaker 300:35:15Please. Speaker 800:35:17I think there were 3 basic factors there. 1, real estate valuations were a little more stable during the period, perhaps with some relationship to anticipated changes in interest rates. 2nd, I think the value of kind of the private credit carry emerged during the period and reflected the underlying earnings stream from that allocation. And then thirdly, some revintaging we've been doing over the last several quarters, which is beginning to pay off in terms of our earnings streams from more current vintages. And so I think this is an area where you use Gary's term of green shoots, seeing some green shoots from some of the things we've been doing and I hope they will continue to grow and meet expectations that Paul described earlier. Speaker 800:36:24I believe that will be the case as we get into later this year and early next year. Speaker 600:36:35Thank you. And could you talk a little bit about what drove the reserve release in other annuities? And is that something that we could see any more activity there or not? Thanks. Speaker 300:36:49Hey Wilma, it's Paul. So other annuities is a relatively small block of payout annuities that's in runoff. And as we've described occasionally in the past, when we see some volatility in this from this block and it's almost always all to the plus side And it's driven by what are typically a handful of deaths of annuitants which causes the reserve release. And in this quarter we had 5, literally 5 kind of on one hand deaths that drove the very significant increase in margin in the quarter. We'll continue to have some volatility from this block for these reasons. Speaker 300:37:38I think it's very unlikely that we have another quarter that's this favorable, But that's the dynamic that's driving it. Speaker 600:37:51Thank you. Operator00:37:57Thank you. Our next question today comes from the line of Suneet Kamath from Jefferies. Please go ahead. Your line is now open. Speaker 900:38:06Yes, thanks. So I think we hit on most of the margin improvement across the lines, but I think 2 that maybe we haven't hit on that are a little smaller but still improved our Med Supp and Traditional Life. So can you just unpack some of the drivers of the margin benefits there? Speaker 300:38:27Sure. Hey, Suneet, it's Paul. So at a very high level, just growth in the block generally favorable experience. In Trad Life, it's also the lower advertising expense that flows through margin. So that's really it at a high level. Speaker 900:38:48Got it. And then I guess for Gary, I think on past calls you've sort of talked about your annuity business as being different from others in the sense that you don't have a lot of churn in your book, but you actually put up some pretty good growth. So I was just curious if you had any color on where that growth is coming from? In other words, what's funding it? Is it retirement accounts like rollovers from 401 or movement from money market funds? Speaker 900:39:13Just curious, where it's coming from and kind of how you think the outlook what do you think the outlook looks like going forward? Thanks. Speaker 200:39:23I'll start with the last half of that question. We believe the outlook is very strong. There's 11,000 people retiring every day in the United States. As you know, the vast majority of people don't have a pension anymore. They need some kind of a floor that's going to provide guaranteed income. Speaker 200:39:40And in particular with our middle income clients, there are very few alternatives for them that can give them a guaranteed source of income. So we believe that the future is incredibly bright. I don't have the data in front of me to tell you how much of it came from rollovers or what have you. I do know that generally speaking, we're less likely to get money from rollovers and so on than some of the other annuity riders out there, primarily because we serve a different market. We did see an increase I believe we saw an increase of roughly 9% in premium per annuity this past quarter. Speaker 200:40:15So some of it was driven just by selling larger annuities. But still relative to the average annuity rider out there, our annuities are quite a bit smaller, and generally come from folks that are in or approaching retirement. And so therefore, the funds usually not only, but usually come from 401s or other savings such as that. And we expect that to continue and we think we're going to have up quarters, down quarters, so on and so forth. But generally, if you look at the long term trajectory of this business, we're very bullish on We think this is something our client base needs and we believe we provide a really good value. Speaker 900:40:53If I could just sneak in one quick follow-up on that. So obviously higher rates helps this business. I'm just curious like at what point like where would rates have to go before all of a sudden this growth opportunity or growth outlook that you're seeing starts to fall off a bit? Speaker 200:41:17The business is, of course, impacted by interest rates in terms of what else is out there, right? So a consumer when they're making a decision, they'll look at where else they can put their money. But even if they could get a comparable rate, say in a CD or something of this sort, it doesn't change the fact that those other products don't provide guaranteed income for life and really protect them against the risk of outliving their assets. So for that reason, I think that even if interest rates continue to go up, this growth would remain solid. And remember, we adjust our products and the participation rate and so on depending on what's going on in the market. Speaker 200:41:56So we don't follow it step for step, but we do adjust the benefit levels and participation rates and so on in the annuities. So I don't know that I would say that there's a tipping point per se or there's a set number beyond which we couldn't go and continue to grow. I still see it working that way because of the need of the client base. Speaker 900:42:17Makes sense. Thanks, Gary.Read morePowered by Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) CNO Financial Group Earnings HeadlinesCNO Financial Group, Inc. (CNO) Financial Group, Inc. - Special Call - SlideshowSeptember 11 at 7:20 PM | seekingalpha.comCNO Financial Group, Inc. (CNO) Discuses On Investor Day Briefing - Consumer Division Call (Transcript)September 10 at 2:10 PM | seekingalpha.com2013 Bitcoin miner reveals his trading system (free)While everyone else is gambling on meme coins or chasing the next "100x moonshot," our members are systematically extracting profits from the $4 billion that changes hands in crypto every single day. | Crypto Swap Profits (Ad)CNO Financial Highlights Strategic Focus in New BriefingSeptember 10 at 8:10 AM | tipranks.comThose who invested in CNO Financial Group (NYSE:CNO) five years ago are up 163%September 9, 2025 | finance.yahoo.comUnpacking Q2 Earnings: CNO Financial Group (NYSE:CNO) In The Context Of Other Life Insurance StocksAugust 25, 2025 | msn.comSee More CNO Financial Group Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like CNO Financial Group? Sign up for Earnings360's daily newsletter to receive timely earnings updates on CNO Financial Group and other key companies, straight to your email. Email Address About CNO Financial GroupCNO Financial Group (NYSE:CNO) is an Indiana‐based holding company that offers a range of insurance and retirement solutions through its operating subsidiaries. Its primary business activities include life insurance, annuities, and supplemental health insurance products designed to help individuals plan for retirement and manage health‐related expenses. The company serves middle‐income Americans, with particular emphasis on senior customers seeking guaranteed coverage and reliable income streams. Originally founded as Conseco in 1979, the company underwent a financial restructuring and rebranded as CNO Financial Group in 2010. Headquartered in Carmel, Indiana, CNO Financial leverages both career agents and independent distribution relationships to reach policyholders across the United States. Its national footprint enables it to tailor product offerings to diverse regional markets and demographic groups. CNO Financial’s three main operating segments each focus on distinct customer needs. Bankers Life provides life and health insurance solutions primarily to senior consumers through a dedicated career sales force. Washington National offers protection and savings products including annuities and life policies via independent agents and financial institutions. Colonial Penn markets final‐expense life insurance directly to consumers through advertising and call center channels. In addition, the company delivers claims administration and policy services to support its insurance operations. Governed by an experienced board of directors and led by a senior management team with deep insurance expertise, CNO Financial Group emphasizes disciplined risk management, customer service excellence, and technology investments. This strategic focus aims to strengthen its market position, enhance operational efficiency, and maintain long‐term policyholder trust.View CNO Financial Group ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Celsius Stock Surges After Blowout Earnings and Pepsi DealWhy DocuSign Could Be a SaaS Value Play After Q2 EarningsWhy Broadcom's Q3 Earnings Were a Huge Win for AVGO BullsAffirm Crushes Earnings Expectations, Turns Bears into BelieversAmbarella's Earnings Prove Its Edge AI Strategy Is a WinnerWhat to Watch for From D-Wave Now That Earnings Are DoneDICKS’s Sporting Goods Stock Dropped After Earnings—Is It a Buy? 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There are 10 speakers on the call. Operator00:00:00Good morning all. Welcome to the CNO Group Financial Second Quarter 2024 Earnings Call. Operator00:00:20My name is Carly, and I'll be coordinating the call today. I'd now like to hand over to Adam Orville to begin. Speaker 100:00:31Good morning, and thank you for joining us on CNO Financial Group's Q2 2024 Earnings Conference Call. Today's presentation will include remarks from Gary Bajwani, Chief Executive Officer and Paul McDonough, Chief Financial Officer. Following the presentation, we will also have other business leaders available for the question and answer period. During this conference call, we will be referring to information contained in yesterday's press release. You can obtain the release by visiting the Media section of our website at cnoinc.com. Speaker 100:01:01This morning's presentation is also available on the Investors section of our website and was filed in a Form 8 ks yesterday. We expect to file our Form 10 Q and posted on our website on or before August 7. Let me remind you that any forward looking statements we make today are subject to a number of factors, which may cause actual results to be materially different than those contemplated by the forward looking statements. Today's presentation contains a number of non GAAP measures, which should not be considered as substitutes for the most directly comparable GAAP measures. You'll find a reconciliation of the non GAAP measures to the corresponding GAAP measures in the appendix. Speaker 100:01:42Throughout the presentations, we'll be making performance comparisons and unless otherwise specified, any comparisons made will refer to changes between Q2 of 2024 and Q2 of 2023. And with that, I'll turn the call over to Gary. Speaker 200:01:58Thanks, Adam. Good morning, everyone, and thank you for joining us. CNO delivered excellent financial and operating performance in the quarter. Operating earnings per diluted share were $1.05 up 94%. Our strong results were broad based across earnings, production and capital. Speaker 200:02:20Our momentum over the past several quarters is establishing a baseline of consistent and repeatable results. We are seeing the green shoots of our strong sales growth beginning to translate into earnings growth. On a consolidated basis, we posted our 8th consecutive quarter of sales production growth and our 6th consecutive quarter of growth in producing agent comps. Total new annualized premium was up 4% across the enterprise. Earnings benefited from favorable insurance product margin and strong investment results reflecting growth in the business and continued expansion of the portfolio book yield. Speaker 200:03:05Our new money rate exceeded 6% for a 6th consecutive quarter. Capital and liquidity remained well above target levels after returning $77,000,000 to shareholders. Book value per diluted share excluding AOCI was $36 up 11%. Each component of our business is delivering top performance as demonstrated by sales momentum in both consumer and worksite, a growing distribution force, continued solid and sustainable earnings, our excellent capital position and raising full year guidance on earnings and cash flow. Turning to Slide 5. Speaker 200:03:55As a reminder, last quarter we introduced an expanded growth scorecard to sharpen focus on the 3 key drivers of our performance production, distribution and investments in capital. We are pleased that all of our Growth Scorecard metrics are up in the quarter. I'll discuss each division in the next two slides. Paul will cover investments and capital in more detail during his remarks. Beginning with the Consumer division on Slide 6, sales momentum continued for a 7th consecutive quarter. Speaker 200:04:33Solid execution and sustainable sales growth continue to drive the division's strong financial performance. Our differentiated capabilities that marry a virtual connection with our established in person agent force to complete the critical last mile of sales and delivery service continue to be well received by our target customers. Total NAF was up 2%. NAF from field sales was up 8%. Health NAF was up 18% driven by continued momentum with new and enhanced products. Speaker 200:05:08Our Medicare portfolio continues to deliver strong sales growth. Medicare Supplement NAF was up 16% and Medicare Advantage sales were up 78%. As a reminder, Medicare Advantage fees and sales are reflected in that. As we have often shared, by offering both Medicare Supplements and Medicare Advantage products, we provide more coverage options for customers. The balance and diversification of our Medicare portfolio is an important part of how we serve the middle income market. Speaker 200:05:39With nearly 11,000 people turning 65 every day in the United States, Medicare distribution is a year round business for us. As consumers age into Medicare, they value trust and seek guidance to help make an informed decision about how they receive their benefits. Our thousands of dedicated field agents who can make an in person visit to nearly every county in the United States are uniquely positioned to serve this market. Long Term Care NAPP was up 88% on the continued strength of our Long Term Care Fundamentals plus product that we launched last year. The strong response for this product underscores the growing demand from our clients for practical long term care solutions. Speaker 200:06:27Our LTC products are designed for the middle market consumer. 99% of the policies have benefit periods of 2 years or less and more than 90% have benefit periods of 1 year or less. These plans cover essential costs for 1 to 2 years and offer a balanced affordable approach to funding care. Life production was down in the quarter driven by lower spend on direct to consumer market. As we shared last quarter, we manage our D2C business based on advertising efficiency. Speaker 200:07:04In the second quarter, we reduced our television marketing spend in response to higher lead costs. This stems from increased competition for television media space, which tends to spike during presidential election cycles. Meanwhile, we continue to grow our non television direct response channels such as web and digital, which were up 4% in the quarter and now account for approximately 1 quarter of our D2C Life sales. Annuity collected premiums were up 9% and account values were up 5%. Our strong annuity performance was driven by higher premium per policy, which was up 9%. Speaker 200:07:44We continue to experience stability in our block, which benefits from our captive distribution and the long term relationship that our agents build with customers. Client assets in brokerage and advisory were up 24% for the quarter to a record $3,600,000,000 New accounts were up 9%. This is now our 5th consecutive quarter of brokerage and advisory growth. When combined with our annuity account values, our clients now entrust us with more than $15,000,000,000 of their assets. Recruiting continues to be favorable and reflects our 8th consecutive quarter of year over year gain, producing agent count was up 3%, our 6th consecutive quarter of growth. Speaker 200:08:33Next, Slide 7 and our worksite division performance. We posted our 2nd highest quarter ever for Life and Health Map with sales up 18%. For 8 of the last 9 quarters, work site insurance sales have delivered at least 15% growth. We are very pleased with how our work site insurance offerings are delivering sustained growth for our business and value for our clients. Fee sales were up 24%. Speaker 200:09:03As a reminder, this metric reflects the annual contract value of benefit services sold in the quarter and is a leading indicator of fee revenue growth. Our benefit services strategy remains a priority for 2024 and beyond. Producing agent count was up 25%, our 9th consecutive quarter of growth. 1st year producing agent count was up 33%. We continue to see solid agent retention across all cohorts and healthy productivity levels. Speaker 200:09:37New products and strategic initiatives continue to deliver sales growth for worksite in the quarter. I'll briefly highlight 3 programs that are generating meaningful results. 1st, the new products that we introduced last year are driving sales growth. Accident insurance sales were up 27% and critical illness sales were up 16%. 2nd, our geographic expansion initiative accounted for 32% of our total sales growth in the quarter, the 3rd consecutive quarter of meaningful contribution from this program. Speaker 200:10:14This initiative targets areas where we've identified strategic opportunities to grow our market share and footprint. Finally, in 2023, we launched an initiative to help agents cultivate and acquire new employer groups for insurance sales. We're experiencing strong momentum from this program alongside continued growth from reservicing existing clients. New employer groups were up 8% as compared to the same period last year and NAP from new group clients was up 90%. And with that, I'll turn it over to Paul. Speaker 300:10:51Thanks, Gary, and good morning, everyone. Turning to the financial highlights on Slide 8. It was really an exceptional quarter across the board. Net operating income up 84% in whole dollars, 94% on a per share basis, driven by improved product margins and investment returns, coupled with better operating leverage and fewer shares outstanding. The expense ratio was 19.31% on a trailing 12 month basis, down 31 basis points versus the prior year period. Speaker 300:11:26Free cash flow generation was strong. HoldCo liquidity benefited from the $700,000,000 debt offering repurchases in the quarter contributing to a 6% reduction in weighted average diluted shares outstanding year over year. On a trailing 12 month basis through June 30, operating return on equity was 11.2% as reported and 10% ex significant items. Turning to Slide 9. Insurance product margin was very strong in the quarter, up 23%, reflecting sustained growth in the business and favorable experience, resulting in margin growth across all three product categories. Speaker 300:12:16Fixed indexed annuity margins benefited from improved yield and growth in the block. The improved yield was driven by portfolio optimization trades in the quarter, where we selectively sold certain lower yielding securities and reinvested in higher yielding securities. Other annuity margins benefited from reserve releases due to higher mortality on larger closed block policies. Long term care margins reflect favorable claims experienced in the current period as compared to unfavorable claims experienced in the prior period. Finally, traditional life margins benefited from growth in the block and lower advertising expense. Speaker 300:12:59Turning to Slide 10. Net investment income results were strong in the quarter. The new money rate was 6.41%, the 6th consecutive quarter above 6%. The average yield on allocated investments was 4.81%, up 16 basis points year over year. The larger than trend increase was due to the portfolio optimization trades that I mentioned earlier. Speaker 300:13:25The increase in yield along with growth in the business drove a 6% increase in net investment income allocated to products for the quarter. Investment income not allocated to products was up 60% with alternative investment results slightly below expectations, but much improved from recent quarters. We completed a $750,000,000 3 year FABN offering in the quarter, increasing the spread income we earn on the program. Total investment income was up 12%. Our new investments in the quarter comprised approximately $840,000,000 of assets with an average rating of A and an average duration of 7 years. Speaker 300:14:10Our new investments are summarized in more detail on Slides 20 21 of the presentation. Turning to Slide 11. The market value of invested assets grew 5% in the quarter. Approximately 97% of our fixed maturity portfolio at quarter end was investment grade rated with an average rating of A, reflecting our up in quality bias over the last several years. Our commercial real estate portfolio continues to perform within expectations, reflecting conservative underwriting and proactive management. Speaker 300:14:48We've again included some summary metrics in Slides 2223 of the presentation. Turning to Slide 12. Our capital position remains strong. At quarter end, our consolidated RBC ratio was 3.94%. Available holdco liquidity was $429,000,000 atquarterend benefiting from this quarter's debt issuance and net of $500,000,000 that will be used to pay down the senior notes that mature in May of next year. Speaker 300:15:22Leverage at quarter end was 32% as reported. Adjusting for the senior notes that will be paid off at maturity in May of next year, leverage at quarter end was 25.5 percent, up from 22.9% at March 31 and just inside the low end of our target range. Turning to Slide 13 and our 2024 guidance. We are raising guidance on operating earnings per share to $3.30 to $3.50 for the full year excluding significant items. This increase reflects the strong second quarter results along with a modest improvement in outlook for the second half of the year. Speaker 300:16:02This also includes an expectation that alternative investments generate a return in line with the long term run rate assumption of 9% to 10% for the remainder of the year consistent with our initial guidance assumptions. As a component of this change, we're narrowing the expense ratio range to 19.0% to 19.2%. In addition, we are raising guidance on excess cash flow to the holding company to $200,000,000 to $250,000,000 This favorable adjustment is primarily driven by higher statutory earnings in the first half of the year and a refinement of expectations on capital consumption within the operating companies. Recall that the high end of the prior range assumes status quo in terms of the health of the economy and the risk profile of our investment portfolio. Both of those variables have remained fairly constant year to date and we expect will remain so through year end. Speaker 300:17:03We will continue to manage through a consolidated RBC ratio of 3 75% in our U. S.-based insurance companies and minimum Holdco liquidity of $150,000,000 over the long term, although we expect to end 2024 well above those target levels. No change to our target leverage of between 25% 28 percent. Lastly, we have decided to change the timing of our annual actuarial review to the Q3 from the Q4. This timing aligns better with our annual planning process and is more in line with the industry standard. Speaker 300:17:43And with that, I'll turn it back over to Gary. Speaker 200:17:47Thanks, Paul. We delivered excellent financial performance in the quarter across the board and the green shoots of 8 consecutive quarters of strong sales momentum are beginning to translate into earnings growth. CNO remained well positioned with the right products and unique distribution capabilities to serve the middle income market. Our capital position, our liquidity and our cash flow generating power of the company remain robust. We are establishing a baseline of consistent and repeatable results and we expect to build on this foundation as we look to the second half of the year. Speaker 200:18:28We thank you for your support of and interest in CNO Financial Group. We will now open it up to questions. Operator? Thank Operator00:18:49Our first question comes from John Barnidge of Piper Sandler. John, your line is now open. Speaker 400:18:58Good morning. Thank you for the opportunity. It sounds like the increase in the EPS guide and cash flow is mainly coming from better than expected earnings performance in the first half Speaker 200:19:10of the year. But are Speaker 400:19:11there certain items that maybe flattered Q2's earnings that were above expectations that you think could continue into the second half Speaker 200:19:18of the year? Thank you. Paul, you might still be on mute. Speaker 300:19:35Sorry about that. Hey, John, it's Paul. Yes, there are 2 things that helped drive the really strong second quarter results that could certainly continue into the second half. And they include number 1, the portfolio yield, which is benefiting from the higher new money rates above 6% now for 6 consecutive quarters, enhanced a bit in the Q2 by the portfolio optimization trade that we talked about. So I don't expect that that will change in the second half. Speaker 300:20:10I think rates generally will remain high. There certainly may be 1, maybe 2 Fed cuts, but still as compared to the current portfolio yield, still a bit of a tailwind. We may do a bit more of the portfolio optimization trade. So I think that that should benefit the second half to some degree. The second thing is claims experience and obviously that can go either way plus or minus. Speaker 300:20:42And that's one of the reasons for the range around a point estimate of EPS. Operator00:20:50So I'd leave it at that, John. Speaker 400:20:55Thank you very much. A quarter ago, you loosely talked about getting your ROEs to peer levels and talked about it being around 11% to 14% for peer levels. How do you define the timeframe to get there? Thank you very much. Speaker 300:21:16Hey, John. So we're not putting a precise time range on that. But I would say that it's not something that we're planning to do in the future and haven't already sort of begun. We are very focused on it as we've mentioned over the last couple of quarters. There are a number of initiatives that are already underway that will enhance ROE over the long term. Speaker 300:21:51I'd say if you look at the ROE on a trailing 12 month basis through June 30 at 10% ex significant items, which reflects a strong second half of last year and a strong first half of this year. So arguably perhaps at the high end of a range of what you might estimate as current run rate, but clearly reflects an improvement of favorable trend in run rate ROE over the last couple of years. And that's something that we remain committed to. And in the long run without putting a specific timeframe on it with a goal of getting more in line with the industry peer group. Speaker 200:22:37Yes. John, I'd like to just supplement Paul's comments and I want you to I'd like you to take away 2 things from my comments. Number 1, and Paul touched on this, I want you to know that we remain very focused on it. You're correct that we've been talking about it for a few quarters. And I want to just remind all of you a little bit of historical context there. Speaker 200:22:59We had some work to do several years ago to kind of turn the organization around, clean up the balance sheet. The mandate then was to begin growing the business, which we did. Unfortunately, COVID intervened for us and everybody else. Now that the growth engine has fired back up again and we're past COVID, now we need to optimize the results. And so we're very committed to that. Speaker 200:23:20This is something that we're focused on. And the second thing that I would want you to know is that we're pleased with the progress, but nowhere near satisfied with the results. We believe we can continue to drive this ROE upwards. We've got line of sight on it. We've got a number of action plans that we're working on. Speaker 200:23:37We're not yet in a place where we want to make specific commitments to those numbers. But I can assure you, we are nowhere near satisfied and we've got line of sight how to continue to drive. It. Speaker 400:23:51Thanks for the answers. Operator00:23:58Our next question comes from Ryan Krueger of Stifel. Ryan, your line is now open. Speaker 500:24:04Hey, good morning. Thanks. Good morning. First question was on, I guess, just on the free cash flow guidance. To what extent was that? Speaker 500:24:16Was the increase driven by your first half results being better than expected versus other refinement of your cash flow expectations on an ongoing basis? Speaker 300:24:29Hey, Ryan, it's Paul. So the way that I'm thinking about it is sort of 2 major sort of dynamics. Number 1, you recall that when we initially provided the guidance of 140 to 200, We indicated that the high end of that range was assuming status quo on the economy, meaning that we didn't expect that if the economy stayed healthy that we wouldn't be consuming capital as a result of if the economy were to erode that would have consumed capital through adverse credit migration, higher capital charges. That hasn't happened. So that kind of moves us to the high end of the range. Speaker 300:25:20And then the other component that sort of associated with the high end of the range was that we would be status quo in terms of the risk profile of the portfolio, meaning that we wouldn't pivot to higher risk in the portfolio, which would consume capital and drive it to the lower end of the range. So both of those things have been fairly constant, which means that through June we're sort of tethered to the high end of the range in the context of those two things. We expect that will remain so. So that kind of drives the new low end of the range at $200,000,000 And then the high end of the range is primarily driven by the very strong first half results, primarily in the second quarter, with some expectation of some modest continuation of favorable trends in the second half. Speaker 500:26:21Great. Thank you. And then can you give any more color on just what you're seeing on claim trends within long term care? It's been you've had pretty favorable results for few quarters Speaker 300:26:33now. We have. And I'd say that the margin in long term care reflects growth of the business, number 1, and then also favorable claims experience, including in our older cohort that has a net to gross premium ratio capped at 100, so uncapped greater than 100, which causes favorable experience to flow directly through margin in the period as opposed to being somewhat muted in the context of LDTI. So the question is does that continue? And as I said earlier in response to John's question, it certainly could. Speaker 300:27:12We're not seeing anything in the current quarter that would suggest otherwise. But it's claims experience and that's going to bump around plus or minus and so there's certainly the potential that we experience less favorable claims experience in some future quarter. Speaker 500:27:35Great. Thank you. Operator00:27:41Thank you very much. Our next question comes from Wes Carmichael of Autonomous. Wes, your line is now open. Speaker 300:27:50Hey, good morning. On your raised guidance around the excess cash flows to the Holdco, should we think about higher level of cash flows going towards buybacks in 2024? And maybe how should we think about you managing down the Holdco cash balance versus your minimum $150,000,000 target over time? Hey, Wes, it's Paul. So I'd say at a very high level, there's no change to how we think about deploying excess capital. Speaker 300:28:17We'll continue to be individual quarter. Having said that, in the wake of the debt offering in May where we issued $200,000,000 more than the $500,000,000 that's maturing and generating sort of a slug of excess capital, There's certainly the opportunity to accelerate the pace a bit over the next few quarters of share repurchases and that funded a portion of the share repurchase in 2Q. That's helpful, Paul. And maybe just on the surrender activity in annuities. I think overall, surrenders ticked down a little bit versus the Q1, driven by the fixed interest annuities. Speaker 300:29:00But can you maybe talk about the trends you saw in the quarter and if you kind of expect surrenders to moderate going forward or not? Yes. Surrenders just focusing on fixed indexed annuities. Surrenders are certainly higher now than they were a year ago. They do seem to have stabilized at current levels. Speaker 300:29:23And the current level is within our range of expectation in the current rate environment. And in that environment, we continue to grow the book and the current interest rate environment is also driven higher yields on the portfolio, which has contributed to slightly better spreads. So I'd say that the book remains very healthy and profitable and attractive from a risk return perspective. Speaker 600:30:00Thanks. Thank you very much. Operator00:30:08Our next question comes from Scott G. Hernack of RBC. Scott, your line is now open. Speaker 700:30:18Yes. Good morning. Thanks. You've onboarded a lot of new agents over the past couple of years. I think you said 6 or 8 quarters in a row of agency count growth. Speaker 700:30:30Do you expect that to continue the back half of the year into 2025? There's clearly a lot of interest. The recruiting is up nicely. Any thoughts there as well as can you comment on just the productivity of some of the new agents that you have hired in the past 2 years as you've kind of ramped that up? Speaker 200:30:52Yes, Scott, thanks for the question. This is Gary. So first of all, just to state the obvious, we've had several quarters of very strong growth in both consumer and worksite. And of course, the comparables will get tougher. There's no question about that. Speaker 200:31:07As that population grows, it will be harder to keep maintaining that percentage of growth. All that said, yes, I believe we can continue to grow our agent count. But more importantly, we will continue to grow the productivity of those agents. We've talked about this for several quarters where we're much more focused on the productivity than the raw account. And that's really what I keep an eye on the most. Speaker 200:31:30And I think we can continue to grow that. That happens because of a combination of products, services and tying in different parts of the business. As an example, we've talked frequently about how we have our direct to consumer business really support our field agent side of the business. So we feel very good about that on the consumer side as one example. And then on the worksite side, if you think about the geographic expansion and the new products we've launched there, those should also continue to help drive productivity. Speaker 200:32:02So just to summarize, the comps will get tougher. It will be harder for us to grow the agent comps in same percentages, but we believe we will continue to grow them. More importantly, we will continue to drive productivity. That's where the real magic will come in over the long term in mind and that's what we're focused on. Speaker 700:32:21Okay, great. And just any update on the Bermuda Captive now that you have it up and running? Is that kind of running in line with expectations? Anything to comment on there? Speaker 300:32:34Hey, Scott, it's Paul. Definitely running in line with expectations. We're we've made a lot of progress building out the infrastructure on island to support that treaty that we executed back in November of last year, both the in force and the new business effective tenone. Yes, so going as expected, we certainly have a commitment to that business and expect to grow it over time. Speaker 700:33:07Okay. And just my final question is, I know we've talked a lot about buybacks. Is there any thought to increasing the quarterly dividend by a greater amount at some point in the future? Or is buyback still going to kind of be the top priority and consistent with what you've done over the past few years? Speaker 300:33:26So Scott, the dividend level is something we look at every quarter certainly, but something we look at sort of more in earnest once a year in terms of any change to the level. And as you know, our practice has been to raise it by a penny per share in the second quarter. I don't want to front run that, but the current yield is pretty much in line with the peer group from or the current dividend is in line from a yield perspective makes sense from a payout perspective. So I wouldn't anticipate deviation from what our practice has been. Share repurchases are assuming your dividend policy makes sense, which I think our current policy does, I think share repurchases are more efficient on the margin as a form of deploying excess capital. Speaker 300:34:29Great. Thanks for all the answers. Operator00:34:46Our next question comes from Wilma Burdes of Raymond James. Wilma, your line is now open. Speaker 600:34:55Hey, good morning. Could you talk about what drove alt returns closer to the run rate in 2Q 2024? And should we expect that trend to continue? Thanks. Speaker 800:35:10Yes. This is Eric Johnson. I'd be happy to Paul, if you don't mind. I'd be happy to jump in here. Okay. Speaker 300:35:15Please. Speaker 800:35:17I think there were 3 basic factors there. 1, real estate valuations were a little more stable during the period, perhaps with some relationship to anticipated changes in interest rates. 2nd, I think the value of kind of the private credit carry emerged during the period and reflected the underlying earnings stream from that allocation. And then thirdly, some revintaging we've been doing over the last several quarters, which is beginning to pay off in terms of our earnings streams from more current vintages. And so I think this is an area where you use Gary's term of green shoots, seeing some green shoots from some of the things we've been doing and I hope they will continue to grow and meet expectations that Paul described earlier. Speaker 800:36:24I believe that will be the case as we get into later this year and early next year. Speaker 600:36:35Thank you. And could you talk a little bit about what drove the reserve release in other annuities? And is that something that we could see any more activity there or not? Thanks. Speaker 300:36:49Hey Wilma, it's Paul. So other annuities is a relatively small block of payout annuities that's in runoff. And as we've described occasionally in the past, when we see some volatility in this from this block and it's almost always all to the plus side And it's driven by what are typically a handful of deaths of annuitants which causes the reserve release. And in this quarter we had 5, literally 5 kind of on one hand deaths that drove the very significant increase in margin in the quarter. We'll continue to have some volatility from this block for these reasons. Speaker 300:37:38I think it's very unlikely that we have another quarter that's this favorable, But that's the dynamic that's driving it. Speaker 600:37:51Thank you. Operator00:37:57Thank you. Our next question today comes from the line of Suneet Kamath from Jefferies. Please go ahead. Your line is now open. Speaker 900:38:06Yes, thanks. So I think we hit on most of the margin improvement across the lines, but I think 2 that maybe we haven't hit on that are a little smaller but still improved our Med Supp and Traditional Life. So can you just unpack some of the drivers of the margin benefits there? Speaker 300:38:27Sure. Hey, Suneet, it's Paul. So at a very high level, just growth in the block generally favorable experience. In Trad Life, it's also the lower advertising expense that flows through margin. So that's really it at a high level. Speaker 900:38:48Got it. And then I guess for Gary, I think on past calls you've sort of talked about your annuity business as being different from others in the sense that you don't have a lot of churn in your book, but you actually put up some pretty good growth. So I was just curious if you had any color on where that growth is coming from? In other words, what's funding it? Is it retirement accounts like rollovers from 401 or movement from money market funds? Speaker 900:39:13Just curious, where it's coming from and kind of how you think the outlook what do you think the outlook looks like going forward? Thanks. Speaker 200:39:23I'll start with the last half of that question. We believe the outlook is very strong. There's 11,000 people retiring every day in the United States. As you know, the vast majority of people don't have a pension anymore. They need some kind of a floor that's going to provide guaranteed income. Speaker 200:39:40And in particular with our middle income clients, there are very few alternatives for them that can give them a guaranteed source of income. So we believe that the future is incredibly bright. I don't have the data in front of me to tell you how much of it came from rollovers or what have you. I do know that generally speaking, we're less likely to get money from rollovers and so on than some of the other annuity riders out there, primarily because we serve a different market. We did see an increase I believe we saw an increase of roughly 9% in premium per annuity this past quarter. Speaker 200:40:15So some of it was driven just by selling larger annuities. But still relative to the average annuity rider out there, our annuities are quite a bit smaller, and generally come from folks that are in or approaching retirement. And so therefore, the funds usually not only, but usually come from 401s or other savings such as that. And we expect that to continue and we think we're going to have up quarters, down quarters, so on and so forth. But generally, if you look at the long term trajectory of this business, we're very bullish on We think this is something our client base needs and we believe we provide a really good value. Speaker 900:40:53If I could just sneak in one quick follow-up on that. So obviously higher rates helps this business. I'm just curious like at what point like where would rates have to go before all of a sudden this growth opportunity or growth outlook that you're seeing starts to fall off a bit? Speaker 200:41:17The business is, of course, impacted by interest rates in terms of what else is out there, right? So a consumer when they're making a decision, they'll look at where else they can put their money. But even if they could get a comparable rate, say in a CD or something of this sort, it doesn't change the fact that those other products don't provide guaranteed income for life and really protect them against the risk of outliving their assets. So for that reason, I think that even if interest rates continue to go up, this growth would remain solid. And remember, we adjust our products and the participation rate and so on depending on what's going on in the market. Speaker 200:41:56So we don't follow it step for step, but we do adjust the benefit levels and participation rates and so on in the annuities. So I don't know that I would say that there's a tipping point per se or there's a set number beyond which we couldn't go and continue to grow. I still see it working that way because of the need of the client base. Speaker 900:42:17Makes sense. Thanks, Gary.Read morePowered by