NYSE:CNO CNO Financial Group Q2 2024 Earnings Report $45.76 +0.24 (+0.53%) Closing price 03:59 PM EasternExtended Trading$45.71 -0.05 (-0.11%) As of 04:25 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more. ProfileEarnings HistoryForecast CNO Financial Group EPS ResultsActual EPS$1.05Consensus EPS $0.72Beat/MissBeat by +$0.33One Year Ago EPS$0.54CNO Financial Group Revenue ResultsActual Revenue$1.07 billionExpected Revenue$929.99 millionBeat/MissBeat by +$136.21 millionYoY Revenue Growth+4.20%CNO Financial Group Announcement DetailsQuarterQ2 2024Date7/29/2024TimeAfter Market ClosesConference Call DateTuesday, July 30, 2024Conference Call Time11:00AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by CNO Financial Group Q2 2024 Earnings Call TranscriptProvided by QuartrJuly 30, 2024 ShareLink copied to clipboard.Key Takeaways Operating earnings per diluted share were $1.05, up 94% year-over-year, driven by favorable insurance product margins and strong investment results, and the company raised full-year EPS guidance to $3.30–$3.50. Sales production growth extended into its eighth consecutive quarter, with total new annualized premium up 4%, consumer new annualized premium up 2% (8% in field sales), and worksite insurance sales up 18%. Insurance product margin increased 23% on improved yields and favorable experience across annuity, long-term care and life portfolios, while net investment income rose 12% as new money rates stayed above 6% and portfolio optimization trades boosted yields. Balance sheet and liquidity remained strong with a consolidated RBC ratio of 3.94, holdco liquidity of $429 million, 6% fewer diluted shares after returning $77 million to shareholders, and leverage within the 25–28% target range. Distribution expanded and became more productive, with producing agent counts up 3% in consumer and 25% in worksite, Medicare Advantage sales up 78%, and long-term care NAPP rising 88% year-over-year. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallCNO Financial Group Q2 202400:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Good morning, all. Welcome to the CNO Financial Group Second Quarter 2024 earnings call. During the conference, if you have any questions, please press star followed by one on your telephone keypad. If you'd like to remove yourself from that line of questioning, please press star followed by two. My name is Carly, and I'll be coordinating the call today. I'd now like to hand over to Adam Auvil to begin. Adam AuvilVP of Investor Relation and Sustainability at CNO Financial Group00:00:31Good morning, and thank you for joining us on CNO Financial Group Second Quarter 2024 earnings conference call. Today's presentation will include remarks from Gary Bhojwani, Chief Executive Officer, and Paul McDonough, Chief Financial Officer. Following the presentation, we will also have other business leaders available for the question-and-answer period. During this conference call, we will be referring to information contained in yesterday's press release. You can obtain the release by visiting the media section of our website at cnoinc.com. This morning's presentation is also available in the investors' section of our website and was filed in a Form 8-K yesterday. We expect to file our Form 10-Q and post it on our website on or before August 7th. Adam AuvilVP of Investor Relation and Sustainability at CNO Financial Group00:01:16Let me remind you that any forward-looking statements we make today are subject to a number of factors which may cause actual results to be materially different than those contemplated by the forward-looking statements. Today's presentation contains a number of non-GAAP measures which should not be considered as substitutes for the most directly comparable GAAP measures. You'll find a reconciliation of the non-GAAP measures to the corresponding GAAP measures in the appendix. Throughout the presentations, we'll be making performance comparisons, and unless otherwise specified, any comparisons made will refer to changes between Second Quarter 2024 and Second Quarter 2023. With that, I'll turn the call over to Gary. Gary BhojwaniCEO at CNO Financial Group00:01:58Thanks, Adam. Good morning, everyone, and thank you for joining us. CNO delivered excellent financial and operating performance in the quarter. Operating earnings per diluted share were $1.05, up 94%. Our strong results were broad-based across earnings, production, and capital. Our momentum over the past several quarters is establishing a baseline of consistent and repeatable results. We are seeing the green shoots of our strong sales growth beginning to translate into earnings growth. On a consolidated basis, we posted our eighth consecutive quarter of sales production growth and our sixth consecutive quarter of growth in producing agent counts. Total new annualized premium was up 4% across the enterprise. Earnings benefited from favorable insurance product margin and strong investment results reflecting growth in the business and continued expansion of the portfolio book yield. Our new money rate exceeded 6% for a sixth consecutive quarter. Gary BhojwaniCEO at CNO Financial Group00:03:12Capital and liquidity remain well above target levels after returning $77 million to shareholders. Book value per diluted share, excluding AOCI, was $36, up 11%. Each component of our business is delivering top performance as demonstrated by sales momentum in both consumer and worksite, a growing distribution force, continued solid and sustainable earnings, our excellent capital position, and raising full-year guidance on earnings and cash flow. Turning to slide five. As a reminder, last quarter we introduced an expanded growth scorecard to sharpen focus on the three key drivers of our performance: production, distribution, and investments in capital. We are pleased that all of our growth scorecard metrics are up in the quarter. I'll discuss each division in the next two slides. Paul will cover investments in capital in more detail during his remarks. Beginning with the consumer division on slide six, sales momentum continued for a seventh consecutive quarter. Gary BhojwaniCEO at CNO Financial Group00:04:33Solid execution and sustainable sales growth continue to drive the division's strong financial performance. Our differentiated capabilities that marry a virtual connection with our established in-person agent force to complete the critical last mile of sales and delivery service continue to be well received by our target customers. Total NAP was up 2%. NAP from field sales was up 8%. Health NAP was up 18%, driven by continued momentum with new and enhanced products. Our Medicare portfolio continues to deliver strong sales growth. Medicare Supplement NAP was up 16%, and Medicare Advantage sales were up 78%. As a reminder, Medicare Advantage fees and sales are not reflected in NAP. As we have often shared, by offering both Medicare Supplement and Medicare Advantage products, we provide more coverage options for customers. The balance and diversification of our Medicare portfolio is an important part of how we serve the middle-income market. Gary BhojwaniCEO at CNO Financial Group00:05:39With nearly 11,000 people turning 65 every day in the United States, Medicare distribution is a year-round business for us. As consumers age into Medicare, they value trust and seek guidance to help make an informed decision about how they receive their benefits. Our thousands of dedicated field agents who can make an in-person visit to nearly every county in the United States are uniquely positioned to serve this market. Long-term care NAP was up 88% on the continued strength of our long-term care Fundamental+ product that we launched last year. The strong response for this product underscored the growing demand from our clients for practical long-term care solutions. Our LTC products are designed for the middle-market consumer. 99% of the policies have benefit periods of two years or less, and more than 90% have benefit periods of one year or less. Gary BhojwaniCEO at CNO Financial Group00:06:41These plans cover essential costs for one to two years and offer a balanced, affordable approach to funding care. Life production was down in the quarter, driven by lower spend on direct-to-consumer marketing. As we shared last quarter, we manage our D2C business based on advertising efficiency. In the second quarter, we reduced our television marketing spend in response to higher lead costs. This stemmed from increased competition for television media space, which tends to spike during presidential election cycles. Meanwhile, we continue to grow our non-television direct response channels such as web and digital, which were up 4% in the quarter and now account for approximately one quarter of our D2C life sales. Annuity collected premiums were up 9%, and account values were up 5%. Our strong annuity performance was driven by higher premium per policy, which was up 9%. Gary BhojwaniCEO at CNO Financial Group00:07:43We continue to experience stability in our block, which benefits from our captive distribution and the long-term relationship that our agents build with customers. Client assets in brokerage and advisory were up 24% for the quarter to a record $3.6 billion. New accounts were up 9%. This is now our fifth consecutive quarter of brokerage and advisory growth. When combined with our annuity account values, our clients now entrust us with more than $15 billion of their assets. Recruiting continues to be favorable and reflects our eighth consecutive quarter of year-over-year gains. Producing agent count was up 3%, our sixth consecutive quarter of growth. Next, slide seven and our worksite division performance. We posted our second highest quarter ever for life and health NAP, with sales up 18%. For eight of the last nine quarters, worksite insurance sales have delivered at least 15% growth. Gary BhojwaniCEO at CNO Financial Group00:08:52We are very pleased with how our worksite insurance offerings are delivering sustained growth for our business and value for our clients. Fee sales were up 24%. As a reminder, this metric reflects the annual contract value of benefit services sold in the quarter and is a leading indicator of fee revenue growth. Our benefit services strategy remains a priority for 2024 and beyond. Producing agent count was up 25%, our ninth consecutive quarter of growth. First year producing agent count was up 33%. We continue to see solid agent retention across all cohorts and healthy productivity levels. New products and strategic initiatives continue to deliver sales growth for worksite in the quarter. I'll briefly highlight three programs that are generating meaningful results. First, the new products that we introduced last year are driving sales growth. Accident insurance sales were up 27%, and critical illness sales were up 16%. Gary BhojwaniCEO at CNO Financial Group00:10:03Second, our geographic expansion initiative accounted for 32% of our total sales growth in the quarter, the third consecutive quarter of meaningful contribution from this program. This initiative targets areas where we've identified strategic opportunities to grow our market share and footprint. Finally, in 2023, we launched an initiative to help agents cultivate and acquire new employer groups for insurance sales. We're experiencing strong momentum from this program alongside continued growth from reservicing existing clients. New employer groups were up 8% as compared to the same period last year, and NAP from new group clients was up 90%. And with that, I'll turn it over to Paul. Paul McDonoughCFO at CNO Financial Group00:10:51Thanks, Gary. Good morning, everyone. Turning to the financial highlights on slide eight, it was really an exceptional quarter across the board. Net operating income up 84% in whole dollars, 94% on a per-share basis, driven by improved product margins and investment returns, coupled with better operating leverage and fewer shares outstanding. The expense ratio is 19.31% on a trailing 12-month basis, down 31 basis points versus the prior year period. Free cash flow generation was strong. Holdco liquidity benefited from the $700 million debt offering in May. We deployed $60 million of excess capital on share repurchases in the quarter, contributing to a 6% reduction in weighted average diluted shares outstanding year-over-year. On a trailing 12-month basis through June 30, operating return on equity was 11.2% as reported and 10% ex significant items. Paul McDonoughCFO at CNO Financial Group00:11:59Turning to slide nine, insurance product margin was very strong in the quarter, up 23%, reflecting sustained growth in the business and favorable experience, resulting in margin growth across all three product categories. Fixed indexed annuity margins benefited from improved yield and growth in the block. The improved yield was driven by portfolio optimization trades in the quarter, where we selectively sold certain lower-yielding securities and reinvested in higher-yielding securities. Other annuity margins benefited from reserve releases due to higher mortality on larger closed block policies. Long-term care margins reflect favorable claims experience in the current period as compared to unfavorable claims experience in the prior period. Finally, traditional life margins benefited from growth in the block and lower advertising expense. Turning to slide 10, net investment income results were strong in the quarter. The new money rate was 6.41%, the sixth consecutive quarter above 6%. Paul McDonoughCFO at CNO Financial Group00:13:11The average yield on allocated investments was 4.81%, up 16 basis points year-over-year. The larger-than-trend increase was due to the portfolio optimization trades that I mentioned earlier. The increase in yield, along with growth in the business, drove a 6% increase in net investment income allocated to products for the quarter. Investment income not allocated to products was up 60%, with alternative investment results slightly below expectations, but much improved from recent quarters. We completed a $750 million three-year FABN offering in the quarter, increasing the spread income we earn on the program. Total investment income was up 12%. Our new investments in the quarter comprised approximately $840 million of assets, with an average rating of single A and an average duration of seven years. Our new investments are summarized in more detail on slides 20 and 21 of the presentation. Paul McDonoughCFO at CNO Financial Group00:14:18Turning to slide 11, the market value of invested assets grew 5% in the quarter. Approximately 97% of our fixed maturity portfolio at quarter end was investment-grade rated, with an average rating of single A, reflecting our up-and-quality bias over the last several years. Our commercial real estate portfolio continues to perform within expectations, reflecting conservative underwriting and proactive management. We've again included some summary metrics in slides 22 and 23 of the presentation. Turning to slide 12, our capital position remains strong. At quarter end, our consolidated RBC ratio was 394%. Available hold co-liquidity was $429 million at quarter end, benefiting from this quarter's debt issuance and net of $500 million that will be used to pay down the senior notes that mature in May of next year. Paul McDonoughCFO at CNO Financial Group00:15:22Leverage at quarter end was 32% as reported, adjusting for the senior notes that will be paid off at maturity in May of next year. Leverage at quarter end was 25.5%, up from 22.9% at March 31, and just inside the low end of our target range. Turning to slide 13 in our 2024 guidance, we are raising guidance on operating earnings per share to $330-$350 for the full year, excluding significant items. This increase reflects the strong second quarter results, along with a modest improvement in outlook for the second half of the year. This also includes an expectation that alternative investments generate a return in line with the long-term run rate assumption of 9%-10% for the remainder of the year, consistent with our initial guidance assumptions. As a component of this change, we're narrowing the expense ratio range to 19.0%-19.2%. Paul McDonoughCFO at CNO Financial Group00:16:25In addition, we are raising guidance on excess cash flow to the holding company to $200 million-$250 million. This favorable adjustment is primarily driven by higher statutory earnings in the first half of the year and a refinement of expectations on capital consumption within the operating companies. Recall that the high end of the prior range assumed status quo in terms of the health of the economy and the risk profile of our investment portfolio. Both of those variables have remained fairly constant year to date, and we expect will remain so through year end. We will continue to manage to a consolidated RBC ratio of 375% in our U.S.-based insurance companies and minimum hold co-liquidity of $150 million over the long term, although we expect to end 2024 well above those target levels. No change to our target leverage of between 25 and 28%. Paul McDonoughCFO at CNO Financial Group00:17:28Lastly, we have decided to change the timing of our annual actuarial review to the third quarter from the fourth quarter. This timing aligns better with our annual planning process and is more in line with the industry standard. With that, I'll turn it back over to Gary. Gary BhojwaniCEO at CNO Financial Group00:17:48Thanks, Paul. We delivered excellent financial performance in the quarter across the board. The green shoots of eight consecutive quarters of strong sales momentum are beginning to translate into earnings growth. CNO remains well positioned with the right products and unique distribution capabilities to serve the middle-income market. Our capital position, our liquidity, and our cash flow-generating power of the company remain robust. We are establishing a baseline of consistent and repeatable results, and we expect to build on this foundation as we look to the second half of the year. We thank you for your support of and interest in CNO Financial Group. We will now open it up to questions. Operator? Operator00:18:38Thank you. If you'd like to ask a question, please press star followed by one on your telephone keypad. And if you'd like to remove yourself from that line of questioning, please press star followed by two. Our first question comes from John Barnidge of Piper Sandler. John, your line is now open. John BarnidgeManaging Director and Senior Research Anaylst at Piper Sandler00:18:58Good morning. Thank you for the opportunity. It sounds like the increase in the EPS guide and cash flow is mainly coming from better-than-expected earnings performance in the first half of the year. But are there certain items that maybe flattered Q2's earnings and were above expectations that you think could continue into the second half of the year? Thank you. Gary BhojwaniCEO at CNO Financial Group00:19:31Paul, you might still be on mute. Paul McDonoughCFO at CNO Financial Group00:19:35Sorry about that. Hey, John, it's Paul. Yeah, there are two things that help drive the really strong second quarter results that could certainly continue into the second half. They include, number one, the portfolio yield, which is benefiting from the higher new money rates, above 6% now for six consecutive quarters, enhanced a bit in the second quarter by the portfolio optimization trade that we talked about. I don't expect that that will change in the second half. I think rates generally will remain high. There certainly may be one, maybe two Fed cuts, but still, as compared to the current portfolio yield, still a bit of a tailwind. We may do a bit more of the portfolio optimization trade. I think that that should benefit the second half to some degree. The second thing is claims experience. Paul McDonoughCFO at CNO Financial Group00:20:38Obviously, that can go either way, plus or minus. That's one of the reasons for the range around a point estimate of EPS. I'd leave it at that, John. John BarnidgeManaging Director and Senior Research Anaylst at Piper Sandler00:20:55Thank you very much. A quarter ago, you loosely talked about getting your ROEs to peer levels and talked about it being around 11%-14% per peer levels. How do you define the time frame to get there? Thank you very much. Paul McDonoughCFO at CNO Financial Group00:21:16Hey, John. So we're not putting a precise time range on that. But I would say that it's not something that we're planning to do in the future and haven't already sort of begun. We are very focused on it, as we've mentioned, over the last couple of quarters. There are a number of initiatives that are already underway that will enhance ROE over the long term. I'd say if you look at the ROE on a trailing 12-month basis through June 30 at 10%, that's significant items, which reflects a strong second half of last year and a strong first half of this year. So arguably, perhaps at the high end of a range of what you might estimate as current run rate, but clearly reflects an improvement, a favorable trend in run rate ROE over the last couple of years. Paul McDonoughCFO at CNO Financial Group00:22:23That's something that we remain committed to and in the long run without putting a specific time frame on it, with a goal of getting more in line with the industry peer group. Gary BhojwaniCEO at CNO Financial Group00:22:37Yeah, John, I'd like to just supplement Paul's comments. I'd like you to take away two things from my comments. Number one, and Paul touched on this, I want you to know that we remain very focused on it. You're correct that we've been talking about it for a few quarters. I want to just remind all of you a little bit of historical context there. We had some work to do several years ago to kind of turn the organization around, clean up the balance sheet. The mandate then was to begin growing the business, which we did. Unfortunately, COVID intervened for us and everybody else. Now that the growth engine has fired back up again and we're past COVID, now we need to optimize the results. So we're very committed to that. This is something that we're focused on. Gary BhojwaniCEO at CNO Financial Group00:23:23The second thing that I would want you to know is that we're pleased with the progress, but nowhere near satisfied with the results. We believe we can continue to drive this ROE upwards. We've got line of sight on it. We've got a number of action plans that we're working on. We're not yet in a place where we want to make specific commitments to those numbers. I can assure you we are nowhere near satisfied, and we've got line of sight how to continue to drive it. John BarnidgeManaging Director and Senior Research Anaylst at Piper Sandler00:23:51Thanks for the answers. Operator00:23:58Our next question comes from Ryan Krueger of Stifel. Ryan, your line is now open. Ryan KruegerAnalyst at Stifel00:24:04Hey, good morning. Thanks. Good morning. First question was on, I guess, just on the free cash flow guidance. To what extent was the increase driven by your first-half results being better than expected versus another refinement of your cash flow expectations on an ongoing basis? Paul McDonoughCFO at CNO Financial Group00:24:29Hey, Ryan, it's Paul. So the way that I'm thinking about it is sort of two major sort of dynamics. Number one, you'll recall that when we initially provided the guidance of 140-200, we indicated that the high end of that range was assuming status quo in the economy, meaning that we didn't expect that if the economy stayed healthy, that we wouldn't be consuming capital as a result of if the economy were to erode, that would have consumed capital through adverse credit migration, higher capital charges. That hasn't happened. So that kind of moves us to the high end of the range. Paul McDonoughCFO at CNO Financial Group00:25:20Then the other component that was sort of associated with the high end of the range was that we would be status quo in terms of the risk profile of the portfolio, meaning that we wouldn't pivot to higher risk in the portfolio, which would consume capital and drive you to the lower end of the range. Both of those things have been fairly constant, which means that through June, we're sort of tethered to the high end of the range in the context of those two things. We expect that will remain so. That kind of drives the new low end of the range at 200. Then the high end of the range is primarily driven by the very strong first-half results, primarily in the second quarter, with some expectation of some modest continuation of favorable trends in the second half. Ryan KruegerAnalyst at Stifel00:26:21Great. Thank you. And then can you give any more color on just what you're seeing on claim trends within long-term care? You've had pretty favorable results for a few quarters now. Paul McDonoughCFO at CNO Financial Group00:26:34We have. And I'd say that the margin in long-term care reflects growth of the business, number one, and then also favorable claims experience, including in our older cohort that has a net-to-gross premium ratio capped at 100, so uncapped greater than 100, which causes favorable experience to flow directly through margin in the period as opposed to being somewhat muted in the context of LDTI. So the question is, does that continue? And as I said earlier in response to John's question, it certainly could. We're not seeing anything in the current quarter that would suggest otherwise. But it's claims experience, and that's going to bump around plus or minus. And so there's certainly the potential that we experience less favorable claims experience in some future quarter. Ryan KruegerAnalyst at Stifel00:27:35Great. Thank you. Operator00:27:41Thank you very much. Our next question comes from Wes Carmichael of Autonomous. Wes, your line is now open. Wes CarmichaelAnalyst at Autonomous00:27:51Hey, good morning. On your raise guidance around the excess cash flows to the hold co, should we think about higher level of cash flows going towards buybacks in 2024? And maybe how should we think about you managing down the hold co cash balance versus your minimum $150 million target over time? Paul McDonoughCFO at CNO Financial Group00:28:09Hey, Wes, it's Paul. So I'd say at a very high level, there's no change to how we think about deploying excess capital. We'll continue to be disciplined and fairly measured in terms of what we do in any individual quarter. Having said that, in the wake of the debt offering in May, where we issued $200 million more than the $500 million that's maturing and generating sort of a slug of excess capital, there's certainly the opportunity to accelerate the pace a bit over the next few quarters of share repurchases. And that's funded a portion of the share repurchase in Q2. Wes CarmichaelAnalyst at Autonomous00:28:51Thanks, Paul. Maybe just on the surrender activity and annuities, I think overall surrenders ticked down a little bit versus the first quarter, driven by the fixed interest annuities. Can you maybe talk about the trends you saw in the quarter and if you kind of expect surrenders to moderate going forward or not? Paul McDonoughCFO at CNO Financial Group00:29:09Yeah, surrenders just focusing on fixed indexed annuities. Surrenders are certainly higher now than they were a year ago. They do seem to have stabilized at current levels. The current level is within our range of expectation in the current rate environment. In that environment, we continue to grow the book. The current interest rate environment has also driven higher yields on the portfolio, which has contributed to slightly better spreads. So I'd say that the book remains very healthy and profitable and attractive from a risk-return perspective. Wes CarmichaelAnalyst at Autonomous00:30:00Thanks. Operator00:30:07Thank you very much. Our next question comes from Scott Heleniak of RBC. Scott, your line is now open. Scott HeleniakResearch Anaylst at RBC00:30:18Yeah. Good morning. Thanks. You've onboarded a lot of new agents over the past couple of years. I think you said 6 or 8 quarters in a row of agency account growth. Do you expect that to continue in the back half of the year into 2025? There's clearly a lot of interest. The recruiting is up nicely. Any thoughts there? As well as, can you comment on just the productivity of some of the new agents that you have hired in the past 2 years as you've kind of ramped that up? Gary BhojwaniCEO at CNO Financial Group00:30:52Yeah, Scott, thanks for the question. This is Gary. First of all, just to state the obvious, we've had several quarters of very strong growth in both consumer and worksite. Of course, the comparables will get tougher. There's no question about that. As that population grows, it'll be harder to keep maintaining that percentage of growth. All that said, yes, I believe we can continue to grow our agent counts. More importantly, we will continue to grow the productivity of those agents. We've talked about this for several quarters where we're much more focused on the productivity than the raw account. That's really what I keep an eye on the most. I think we can continue to grow that. That happens because of a combination of products, services, and tying in different parts of the business. Gary BhojwaniCEO at CNO Financial Group00:31:41As an example, we've talked frequently about how we have our direct-to-consumer business really support our field agent side of the business. So we feel very good about that on the consumer side as one example. And then on the worksite side, if you think about the geographic expansion and the new products we've launched there, those should also continue to help drive productivity. So just to summarize, the comps will get tougher. It will be harder for us to grow the agent counts in the same percentages, but we believe we will continue to grow them. More importantly, we will continue to drive productivity. That's where the real magic will come in over the long-term environment. And that's what we're focused on. Scott HeleniakResearch Anaylst at RBC00:32:21Okay. Great. And just any update on the Bermuda captive now that you have it up and running? Is that kind of running in line with expectations? Anything to comment on there? Paul McDonoughCFO at CNO Financial Group00:32:34Hey, Scott, it's Paul. Definitely running in line with expectations. We've made a lot of progress building out the infrastructure on Island to support that treaty that we executed back in November of last year, both the in-force and the new business effective 10/01. Yeah, so going as expected, we certainly have a commitment to that business and expect to grow it over time. Scott HeleniakResearch Anaylst at RBC00:33:07Okay. Just my final question is, I know we've talked a lot about buybacks. Is there any thought to increasing the quarterly dividend by a greater amount at some point in the future? Or is buyback still going to kind of be the top priority consistent with what you've done over the past few years? Paul McDonoughCFO at CNO Financial Group00:33:26So Scott, the dividend level is something we look at every quarter, certainly, but something we look at sort of more in earnest once a year in terms of any change to the level. And as you know, our practice has been to raise it by a penny per share in the second quarter. I don't want to front-run that, but the current yield is pretty much in line with the peer group from a or the current dividend is in line from a yield perspective, makes sense from a payout perspective. So I wouldn't anticipate deviation from what our practice has been. Share repurchases are assuming your dividend policy makes sense, which I think our current policy does. I think share repurchases are more efficient on the margin as a form of deploying excess capital. Scott HeleniakResearch Anaylst at RBC00:34:29Great. Thanks for all the answers. Operator00:34:30As a reminder, if you'd like to ask a question, please press star followed by one on your telephone keypad. And to remove yourself from the line of questioning, please press star followed by two. Our next question comes from Wilma Burdis of Raymond James. Wilma, your line is now open. Wilma BurdisDirector for Asset Management and Life Insurance at Raymond James00:34:55Hey, good morning. Could you talk about what drove Alt returns closer to the run rate in Q2 2024? And should we expect that trend to continue? Thanks. Eric JohnsonPresdent and CIO at CNO Financial Group00:35:10Yeah. This is Eric Johnson. I'd be happy to, Paul, if you don't mind. I'll be happy to jump in here. Paul McDonoughCFO at CNO Financial Group00:35:14Okay, Please. Eric JohnsonPresdent and CIO at CNO Financial Group00:35:14I think there were three basic factors there. One, real estate valuations were a little more stable during the period, perhaps with some relationship to anticipated changes in interest rates. Second, I think the value of kind of the private credit carry emerged during the period and reflected the underlying earnings stream from that allocation. And then thirdly, some revintaging we've been doing over the last several quarters, which is beginning to pay off in terms of earning streams from more current vintages. And so I think this is an area where, as you used Gary's term of green shoots, seeing some green shoots from some of the things we've been doing, and I hope they will continue to grow and meet expectations that Paul described earlier. Eric JohnsonPresdent and CIO at CNO Financial Group00:36:24I believe that will be the case as we get into later this year and early next year. Wilma BurdisDirector for Asset Management and Life Insurance at Raymond James00:36:36Thank you. Could you talk a little bit about what drove the reserve release in other annuities? Is that something that we could see any more activity there or not? Thanks. Paul McDonoughCFO at CNO Financial Group00:36:49Hey, Wilma, it's Paul. So other annuities is a relatively small block of payout annuities that's in runoff. And as we've described, occasionally in the past, when we see some volatility from this block, and it's almost always all to the plus side. And it's driven by what are typically a handful of deaths, the nuance, which causes the reserve release. And in this quarter, we had literally five kind of on one hand deaths that drove the very significant increase in margin in the quarter. We'll continue to have some volatility from this block for these reasons. I think it's very unlikely that we have another quarter that's this favorable. But that's the dynamic that's driving it. Wilma BurdisDirector for Asset Management and Life Insurance at Raymond James00:37:52Thank you. Operator00:37:57Thank you. Our next question today comes from the line of Suneet Kamath from Jefferies. Please go ahead. Your line is now open. Suneet KamathResearch Analyst at Jefferies00:38:07Yeah, thanks. So I think we hit on most of the margin improvement across the lines, but I think two that maybe we haven't hit on that are a little smaller, but still improved were Med Supp and traditional life. So can you just unpack some of the drivers of the margin benefits there? Paul McDonoughCFO at CNO Financial Group00:38:27Sure. Hey, Suneet, it's Paul. So at a very high level, just growth from the block and generally favorable experience. In trad life, it's also the lower advertising expense that flows through margin. So that's really it at a high level. Suneet KamathResearch Analyst at Jefferies00:38:48Got it. And then I guess for Gary, I think on past calls, you've sort of talked about your annuity business as being different from others in the sense that you don't have a lot of churn in your book, but you actually put up some pretty good growth. So I was just curious if you had any color on where that growth is coming from. In other words, what's funding it? Is it retirement accounts like rollovers from 401(k) or movement from money market funds? Just curious where it's coming from and kind of what do you think the outlook looks like going forward? Thanks. Gary BhojwaniCEO at CNO Financial Group00:39:23I'll start with the last half of that question. We believe the outlook is very strong. There's 11,000 people retiring every day in the United States. As you know, the vast majority of people don't have a pension anymore. They need some kind of a floor that's going to provide guaranteed income. And in particular, with our middle-income clients, there are very few alternatives for them that can give them a guaranteed source of income. So we believe that the future is incredibly bright. I don't have the data in front of me to tell you how much of it came from rollovers or what have you. I do know that generally speaking, we're less likely to get money from rollovers and so on than some of the other annuity writers out there, primarily because we serve a different market. We did see an increase. Gary BhojwaniCEO at CNO Financial Group00:40:10I believe we saw an increase of roughly 9% in premium per annuity this past quarter. So some of it was driven just by selling larger annuities. But still, relative to the average annuity writer out there, our annuities are quite a bit smaller and generally come from folks that are in or approaching retirement. And so therefore, the funds usually, not always, but usually come from 401(k)s or other savings such as that. And we expect that to continue. And we think we're going to have up quarters, down quarters, so on and so forth. But in general, if you look at the long-term trajectory of this business, we're very bullish on it. We think this is something our client base needs, and we believe we provide a really good value. Suneet KamathResearch Analyst at Jefferies00:40:54If I could just sneak in one quick follow-up on that. So obviously, higher rates helped this business. I'm just curious, at what point, where would rates have to go before all of a sudden this growth opportunity or growth outlook that you're seeing starts to fall off a bit? Gary BhojwaniCEO at CNO Financial Group00:41:17The business is, of course, impacted by interest rates in terms of what else is out there, right? So a consumer, when they're making a decision, they'll look at where else they can put their money. But even if they could get a comparable rate, say, in a CD or something of this sort, it doesn't change the fact that those other products don't provide guaranteed income for life and really protect them against the risk of outliving their assets. So for that reason, I think that even if interest rates continue to go up, this growth would remain solid. And remember, we adjust our products and the participation rate and so on depending on what's going on in the market. So we don't follow it step for step, but we do adjust the benefit levels and participation rates and so on in the annuities. Gary BhojwaniCEO at CNO Financial Group00:42:04I don't know that I would say that there's a tipping point per se or there's a set number beyond which we couldn't go and continue to grow. I just don't see it working that way because of the need of the client base. Suneet KamathResearch Analyst at Jefferies00:42:17Makes sense. Thanks, Gary.Read moreParticipantsExecutivesAdam AuvilVP of Investor Relation and SustainabilityEric JohnsonPresdent and CIOGary BhojwaniCEOPaul McDonoughCFOAnalystsJohn BarnidgeManaging Director and Senior Research Anaylst at Piper SandlerRyan KruegerAnalyst at StifelScott HeleniakResearch Anaylst at RBCSuneet KamathResearch Analyst at JefferiesWes CarmichaelAnalyst at AutonomousWilma BurdisDirector for Asset Management and Life Insurance at Raymond JamesPowered by Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) CNO Financial Group Earnings HeadlinesCNO dividend preview: 13-year streak set for another raise3 hours ago | seekingalpha.comCNO Financial Group Announces Increase of Quarterly Dividend to $0.18May 6 at 4:15 PM | prnewswire.comBlackRock, JPMorgan, and Goldman are all stock piling the same asset… are you?BlackRock, JPMorgan, Goldman Sachs, Fidelity, ARK Invest and Andreessen Horowitz are all buying the same asset. The reason is tied to a legal mandate - the Clarity Act now requires the entire $382 trillion financial system to move onto a new monetary infrastructure by April 2027. BlackRock CEO Larry Fink calls it 'the next major evolution in market infrastructure.' Every transaction on this new grid burns one specific scarce digital resource - and institutions are accumulating shares before prices move.May 6 at 1:00 AM | Awesomely, LLC (Ad)CNO Financial Group, Inc. 2026 Q1 - Results - Earnings Call PresentationMay 5 at 7:11 PM | seekingalpha.comCNO Q1 deep dive: Medicare supplement growth and product diversification drive resultsMay 2, 2026 | msn.comCNO secures Medicare Supplement rate hikes with full Q4 impactMay 2, 2026 | msn.comSee More CNO Financial Group Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like CNO Financial Group? Sign up for Earnings360's daily newsletter to receive timely earnings updates on CNO Financial Group and other key companies, straight to your email. Email Address About CNO Financial GroupCNO Financial Group (NYSE:CNO) is an Indiana‐based holding company that offers a range of insurance and retirement solutions through its operating subsidiaries. Its primary business activities include life insurance, annuities, and supplemental health insurance products designed to help individuals plan for retirement and manage health‐related expenses. The company serves middle‐income Americans, with particular emphasis on senior customers seeking guaranteed coverage and reliable income streams. Originally founded as Conseco in 1979, the company underwent a financial restructuring and rebranded as CNO Financial Group in 2010. Headquartered in Carmel, Indiana, CNO Financial leverages both career agents and independent distribution relationships to reach policyholders across the United States. Its national footprint enables it to tailor product offerings to diverse regional markets and demographic groups. CNO Financial’s three main operating segments each focus on distinct customer needs. Bankers Life provides life and health insurance solutions primarily to senior consumers through a dedicated career sales force. Washington National offers protection and savings products including annuities and life policies via independent agents and financial institutions. Colonial Penn markets final‐expense life insurance directly to consumers through advertising and call center channels. In addition, the company delivers claims administration and policy services to support its insurance operations. Governed by an experienced board of directors and led by a senior management team with deep insurance expertise, CNO Financial Group emphasizes disciplined risk management, customer service excellence, and technology investments. This strategic focus aims to strengthen its market position, enhance operational efficiency, and maintain long‐term policyholder trust.View CNO Financial Group ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Latest Articles Boarding Passes Now Being Issued for the Ultimate eVTOL ArbitrageDigitalOcean’s AI Surge: How Far Can This Rally Go?Years in the Making, AMD’s Upside Movement Has Just BegunCapital One’s Big Bet Faces Rising Credit RiskWestern Digital: The Storage Behemoth Skyrocketing on AI DemandOld Money, New Tech: Western Union's Crypto RebootHow Williams Companies Is Cashing in on the AI Power Boom Upcoming Earnings Coinbase Global (5/7/2026)Airbnb (5/7/2026)Datadog (5/7/2026)Ferrovial (5/7/2026)Gilead Sciences (5/7/2026)Microchip Technology (5/7/2026)MercadoLibre (5/7/2026)Monster Beverage (5/7/2026)Canadian Natural Resources (5/7/2026)W.W. 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PresentationSkip to Participants Operator00:00:00Good morning, all. Welcome to the CNO Financial Group Second Quarter 2024 earnings call. During the conference, if you have any questions, please press star followed by one on your telephone keypad. If you'd like to remove yourself from that line of questioning, please press star followed by two. My name is Carly, and I'll be coordinating the call today. I'd now like to hand over to Adam Auvil to begin. Adam AuvilVP of Investor Relation and Sustainability at CNO Financial Group00:00:31Good morning, and thank you for joining us on CNO Financial Group Second Quarter 2024 earnings conference call. Today's presentation will include remarks from Gary Bhojwani, Chief Executive Officer, and Paul McDonough, Chief Financial Officer. Following the presentation, we will also have other business leaders available for the question-and-answer period. During this conference call, we will be referring to information contained in yesterday's press release. You can obtain the release by visiting the media section of our website at cnoinc.com. This morning's presentation is also available in the investors' section of our website and was filed in a Form 8-K yesterday. We expect to file our Form 10-Q and post it on our website on or before August 7th. Adam AuvilVP of Investor Relation and Sustainability at CNO Financial Group00:01:16Let me remind you that any forward-looking statements we make today are subject to a number of factors which may cause actual results to be materially different than those contemplated by the forward-looking statements. Today's presentation contains a number of non-GAAP measures which should not be considered as substitutes for the most directly comparable GAAP measures. You'll find a reconciliation of the non-GAAP measures to the corresponding GAAP measures in the appendix. Throughout the presentations, we'll be making performance comparisons, and unless otherwise specified, any comparisons made will refer to changes between Second Quarter 2024 and Second Quarter 2023. With that, I'll turn the call over to Gary. Gary BhojwaniCEO at CNO Financial Group00:01:58Thanks, Adam. Good morning, everyone, and thank you for joining us. CNO delivered excellent financial and operating performance in the quarter. Operating earnings per diluted share were $1.05, up 94%. Our strong results were broad-based across earnings, production, and capital. Our momentum over the past several quarters is establishing a baseline of consistent and repeatable results. We are seeing the green shoots of our strong sales growth beginning to translate into earnings growth. On a consolidated basis, we posted our eighth consecutive quarter of sales production growth and our sixth consecutive quarter of growth in producing agent counts. Total new annualized premium was up 4% across the enterprise. Earnings benefited from favorable insurance product margin and strong investment results reflecting growth in the business and continued expansion of the portfolio book yield. Our new money rate exceeded 6% for a sixth consecutive quarter. Gary BhojwaniCEO at CNO Financial Group00:03:12Capital and liquidity remain well above target levels after returning $77 million to shareholders. Book value per diluted share, excluding AOCI, was $36, up 11%. Each component of our business is delivering top performance as demonstrated by sales momentum in both consumer and worksite, a growing distribution force, continued solid and sustainable earnings, our excellent capital position, and raising full-year guidance on earnings and cash flow. Turning to slide five. As a reminder, last quarter we introduced an expanded growth scorecard to sharpen focus on the three key drivers of our performance: production, distribution, and investments in capital. We are pleased that all of our growth scorecard metrics are up in the quarter. I'll discuss each division in the next two slides. Paul will cover investments in capital in more detail during his remarks. Beginning with the consumer division on slide six, sales momentum continued for a seventh consecutive quarter. Gary BhojwaniCEO at CNO Financial Group00:04:33Solid execution and sustainable sales growth continue to drive the division's strong financial performance. Our differentiated capabilities that marry a virtual connection with our established in-person agent force to complete the critical last mile of sales and delivery service continue to be well received by our target customers. Total NAP was up 2%. NAP from field sales was up 8%. Health NAP was up 18%, driven by continued momentum with new and enhanced products. Our Medicare portfolio continues to deliver strong sales growth. Medicare Supplement NAP was up 16%, and Medicare Advantage sales were up 78%. As a reminder, Medicare Advantage fees and sales are not reflected in NAP. As we have often shared, by offering both Medicare Supplement and Medicare Advantage products, we provide more coverage options for customers. The balance and diversification of our Medicare portfolio is an important part of how we serve the middle-income market. Gary BhojwaniCEO at CNO Financial Group00:05:39With nearly 11,000 people turning 65 every day in the United States, Medicare distribution is a year-round business for us. As consumers age into Medicare, they value trust and seek guidance to help make an informed decision about how they receive their benefits. Our thousands of dedicated field agents who can make an in-person visit to nearly every county in the United States are uniquely positioned to serve this market. Long-term care NAP was up 88% on the continued strength of our long-term care Fundamental+ product that we launched last year. The strong response for this product underscored the growing demand from our clients for practical long-term care solutions. Our LTC products are designed for the middle-market consumer. 99% of the policies have benefit periods of two years or less, and more than 90% have benefit periods of one year or less. Gary BhojwaniCEO at CNO Financial Group00:06:41These plans cover essential costs for one to two years and offer a balanced, affordable approach to funding care. Life production was down in the quarter, driven by lower spend on direct-to-consumer marketing. As we shared last quarter, we manage our D2C business based on advertising efficiency. In the second quarter, we reduced our television marketing spend in response to higher lead costs. This stemmed from increased competition for television media space, which tends to spike during presidential election cycles. Meanwhile, we continue to grow our non-television direct response channels such as web and digital, which were up 4% in the quarter and now account for approximately one quarter of our D2C life sales. Annuity collected premiums were up 9%, and account values were up 5%. Our strong annuity performance was driven by higher premium per policy, which was up 9%. Gary BhojwaniCEO at CNO Financial Group00:07:43We continue to experience stability in our block, which benefits from our captive distribution and the long-term relationship that our agents build with customers. Client assets in brokerage and advisory were up 24% for the quarter to a record $3.6 billion. New accounts were up 9%. This is now our fifth consecutive quarter of brokerage and advisory growth. When combined with our annuity account values, our clients now entrust us with more than $15 billion of their assets. Recruiting continues to be favorable and reflects our eighth consecutive quarter of year-over-year gains. Producing agent count was up 3%, our sixth consecutive quarter of growth. Next, slide seven and our worksite division performance. We posted our second highest quarter ever for life and health NAP, with sales up 18%. For eight of the last nine quarters, worksite insurance sales have delivered at least 15% growth. Gary BhojwaniCEO at CNO Financial Group00:08:52We are very pleased with how our worksite insurance offerings are delivering sustained growth for our business and value for our clients. Fee sales were up 24%. As a reminder, this metric reflects the annual contract value of benefit services sold in the quarter and is a leading indicator of fee revenue growth. Our benefit services strategy remains a priority for 2024 and beyond. Producing agent count was up 25%, our ninth consecutive quarter of growth. First year producing agent count was up 33%. We continue to see solid agent retention across all cohorts and healthy productivity levels. New products and strategic initiatives continue to deliver sales growth for worksite in the quarter. I'll briefly highlight three programs that are generating meaningful results. First, the new products that we introduced last year are driving sales growth. Accident insurance sales were up 27%, and critical illness sales were up 16%. Gary BhojwaniCEO at CNO Financial Group00:10:03Second, our geographic expansion initiative accounted for 32% of our total sales growth in the quarter, the third consecutive quarter of meaningful contribution from this program. This initiative targets areas where we've identified strategic opportunities to grow our market share and footprint. Finally, in 2023, we launched an initiative to help agents cultivate and acquire new employer groups for insurance sales. We're experiencing strong momentum from this program alongside continued growth from reservicing existing clients. New employer groups were up 8% as compared to the same period last year, and NAP from new group clients was up 90%. And with that, I'll turn it over to Paul. Paul McDonoughCFO at CNO Financial Group00:10:51Thanks, Gary. Good morning, everyone. Turning to the financial highlights on slide eight, it was really an exceptional quarter across the board. Net operating income up 84% in whole dollars, 94% on a per-share basis, driven by improved product margins and investment returns, coupled with better operating leverage and fewer shares outstanding. The expense ratio is 19.31% on a trailing 12-month basis, down 31 basis points versus the prior year period. Free cash flow generation was strong. Holdco liquidity benefited from the $700 million debt offering in May. We deployed $60 million of excess capital on share repurchases in the quarter, contributing to a 6% reduction in weighted average diluted shares outstanding year-over-year. On a trailing 12-month basis through June 30, operating return on equity was 11.2% as reported and 10% ex significant items. Paul McDonoughCFO at CNO Financial Group00:11:59Turning to slide nine, insurance product margin was very strong in the quarter, up 23%, reflecting sustained growth in the business and favorable experience, resulting in margin growth across all three product categories. Fixed indexed annuity margins benefited from improved yield and growth in the block. The improved yield was driven by portfolio optimization trades in the quarter, where we selectively sold certain lower-yielding securities and reinvested in higher-yielding securities. Other annuity margins benefited from reserve releases due to higher mortality on larger closed block policies. Long-term care margins reflect favorable claims experience in the current period as compared to unfavorable claims experience in the prior period. Finally, traditional life margins benefited from growth in the block and lower advertising expense. Turning to slide 10, net investment income results were strong in the quarter. The new money rate was 6.41%, the sixth consecutive quarter above 6%. Paul McDonoughCFO at CNO Financial Group00:13:11The average yield on allocated investments was 4.81%, up 16 basis points year-over-year. The larger-than-trend increase was due to the portfolio optimization trades that I mentioned earlier. The increase in yield, along with growth in the business, drove a 6% increase in net investment income allocated to products for the quarter. Investment income not allocated to products was up 60%, with alternative investment results slightly below expectations, but much improved from recent quarters. We completed a $750 million three-year FABN offering in the quarter, increasing the spread income we earn on the program. Total investment income was up 12%. Our new investments in the quarter comprised approximately $840 million of assets, with an average rating of single A and an average duration of seven years. Our new investments are summarized in more detail on slides 20 and 21 of the presentation. Paul McDonoughCFO at CNO Financial Group00:14:18Turning to slide 11, the market value of invested assets grew 5% in the quarter. Approximately 97% of our fixed maturity portfolio at quarter end was investment-grade rated, with an average rating of single A, reflecting our up-and-quality bias over the last several years. Our commercial real estate portfolio continues to perform within expectations, reflecting conservative underwriting and proactive management. We've again included some summary metrics in slides 22 and 23 of the presentation. Turning to slide 12, our capital position remains strong. At quarter end, our consolidated RBC ratio was 394%. Available hold co-liquidity was $429 million at quarter end, benefiting from this quarter's debt issuance and net of $500 million that will be used to pay down the senior notes that mature in May of next year. Paul McDonoughCFO at CNO Financial Group00:15:22Leverage at quarter end was 32% as reported, adjusting for the senior notes that will be paid off at maturity in May of next year. Leverage at quarter end was 25.5%, up from 22.9% at March 31, and just inside the low end of our target range. Turning to slide 13 in our 2024 guidance, we are raising guidance on operating earnings per share to $330-$350 for the full year, excluding significant items. This increase reflects the strong second quarter results, along with a modest improvement in outlook for the second half of the year. This also includes an expectation that alternative investments generate a return in line with the long-term run rate assumption of 9%-10% for the remainder of the year, consistent with our initial guidance assumptions. As a component of this change, we're narrowing the expense ratio range to 19.0%-19.2%. Paul McDonoughCFO at CNO Financial Group00:16:25In addition, we are raising guidance on excess cash flow to the holding company to $200 million-$250 million. This favorable adjustment is primarily driven by higher statutory earnings in the first half of the year and a refinement of expectations on capital consumption within the operating companies. Recall that the high end of the prior range assumed status quo in terms of the health of the economy and the risk profile of our investment portfolio. Both of those variables have remained fairly constant year to date, and we expect will remain so through year end. We will continue to manage to a consolidated RBC ratio of 375% in our U.S.-based insurance companies and minimum hold co-liquidity of $150 million over the long term, although we expect to end 2024 well above those target levels. No change to our target leverage of between 25 and 28%. Paul McDonoughCFO at CNO Financial Group00:17:28Lastly, we have decided to change the timing of our annual actuarial review to the third quarter from the fourth quarter. This timing aligns better with our annual planning process and is more in line with the industry standard. With that, I'll turn it back over to Gary. Gary BhojwaniCEO at CNO Financial Group00:17:48Thanks, Paul. We delivered excellent financial performance in the quarter across the board. The green shoots of eight consecutive quarters of strong sales momentum are beginning to translate into earnings growth. CNO remains well positioned with the right products and unique distribution capabilities to serve the middle-income market. Our capital position, our liquidity, and our cash flow-generating power of the company remain robust. We are establishing a baseline of consistent and repeatable results, and we expect to build on this foundation as we look to the second half of the year. We thank you for your support of and interest in CNO Financial Group. We will now open it up to questions. Operator? Operator00:18:38Thank you. If you'd like to ask a question, please press star followed by one on your telephone keypad. And if you'd like to remove yourself from that line of questioning, please press star followed by two. Our first question comes from John Barnidge of Piper Sandler. John, your line is now open. John BarnidgeManaging Director and Senior Research Anaylst at Piper Sandler00:18:58Good morning. Thank you for the opportunity. It sounds like the increase in the EPS guide and cash flow is mainly coming from better-than-expected earnings performance in the first half of the year. But are there certain items that maybe flattered Q2's earnings and were above expectations that you think could continue into the second half of the year? Thank you. Gary BhojwaniCEO at CNO Financial Group00:19:31Paul, you might still be on mute. Paul McDonoughCFO at CNO Financial Group00:19:35Sorry about that. Hey, John, it's Paul. Yeah, there are two things that help drive the really strong second quarter results that could certainly continue into the second half. They include, number one, the portfolio yield, which is benefiting from the higher new money rates, above 6% now for six consecutive quarters, enhanced a bit in the second quarter by the portfolio optimization trade that we talked about. I don't expect that that will change in the second half. I think rates generally will remain high. There certainly may be one, maybe two Fed cuts, but still, as compared to the current portfolio yield, still a bit of a tailwind. We may do a bit more of the portfolio optimization trade. I think that that should benefit the second half to some degree. The second thing is claims experience. Paul McDonoughCFO at CNO Financial Group00:20:38Obviously, that can go either way, plus or minus. That's one of the reasons for the range around a point estimate of EPS. I'd leave it at that, John. John BarnidgeManaging Director and Senior Research Anaylst at Piper Sandler00:20:55Thank you very much. A quarter ago, you loosely talked about getting your ROEs to peer levels and talked about it being around 11%-14% per peer levels. How do you define the time frame to get there? Thank you very much. Paul McDonoughCFO at CNO Financial Group00:21:16Hey, John. So we're not putting a precise time range on that. But I would say that it's not something that we're planning to do in the future and haven't already sort of begun. We are very focused on it, as we've mentioned, over the last couple of quarters. There are a number of initiatives that are already underway that will enhance ROE over the long term. I'd say if you look at the ROE on a trailing 12-month basis through June 30 at 10%, that's significant items, which reflects a strong second half of last year and a strong first half of this year. So arguably, perhaps at the high end of a range of what you might estimate as current run rate, but clearly reflects an improvement, a favorable trend in run rate ROE over the last couple of years. Paul McDonoughCFO at CNO Financial Group00:22:23That's something that we remain committed to and in the long run without putting a specific time frame on it, with a goal of getting more in line with the industry peer group. Gary BhojwaniCEO at CNO Financial Group00:22:37Yeah, John, I'd like to just supplement Paul's comments. I'd like you to take away two things from my comments. Number one, and Paul touched on this, I want you to know that we remain very focused on it. You're correct that we've been talking about it for a few quarters. I want to just remind all of you a little bit of historical context there. We had some work to do several years ago to kind of turn the organization around, clean up the balance sheet. The mandate then was to begin growing the business, which we did. Unfortunately, COVID intervened for us and everybody else. Now that the growth engine has fired back up again and we're past COVID, now we need to optimize the results. So we're very committed to that. This is something that we're focused on. Gary BhojwaniCEO at CNO Financial Group00:23:23The second thing that I would want you to know is that we're pleased with the progress, but nowhere near satisfied with the results. We believe we can continue to drive this ROE upwards. We've got line of sight on it. We've got a number of action plans that we're working on. We're not yet in a place where we want to make specific commitments to those numbers. I can assure you we are nowhere near satisfied, and we've got line of sight how to continue to drive it. John BarnidgeManaging Director and Senior Research Anaylst at Piper Sandler00:23:51Thanks for the answers. Operator00:23:58Our next question comes from Ryan Krueger of Stifel. Ryan, your line is now open. Ryan KruegerAnalyst at Stifel00:24:04Hey, good morning. Thanks. Good morning. First question was on, I guess, just on the free cash flow guidance. To what extent was the increase driven by your first-half results being better than expected versus another refinement of your cash flow expectations on an ongoing basis? Paul McDonoughCFO at CNO Financial Group00:24:29Hey, Ryan, it's Paul. So the way that I'm thinking about it is sort of two major sort of dynamics. Number one, you'll recall that when we initially provided the guidance of 140-200, we indicated that the high end of that range was assuming status quo in the economy, meaning that we didn't expect that if the economy stayed healthy, that we wouldn't be consuming capital as a result of if the economy were to erode, that would have consumed capital through adverse credit migration, higher capital charges. That hasn't happened. So that kind of moves us to the high end of the range. Paul McDonoughCFO at CNO Financial Group00:25:20Then the other component that was sort of associated with the high end of the range was that we would be status quo in terms of the risk profile of the portfolio, meaning that we wouldn't pivot to higher risk in the portfolio, which would consume capital and drive you to the lower end of the range. Both of those things have been fairly constant, which means that through June, we're sort of tethered to the high end of the range in the context of those two things. We expect that will remain so. That kind of drives the new low end of the range at 200. Then the high end of the range is primarily driven by the very strong first-half results, primarily in the second quarter, with some expectation of some modest continuation of favorable trends in the second half. Ryan KruegerAnalyst at Stifel00:26:21Great. Thank you. And then can you give any more color on just what you're seeing on claim trends within long-term care? You've had pretty favorable results for a few quarters now. Paul McDonoughCFO at CNO Financial Group00:26:34We have. And I'd say that the margin in long-term care reflects growth of the business, number one, and then also favorable claims experience, including in our older cohort that has a net-to-gross premium ratio capped at 100, so uncapped greater than 100, which causes favorable experience to flow directly through margin in the period as opposed to being somewhat muted in the context of LDTI. So the question is, does that continue? And as I said earlier in response to John's question, it certainly could. We're not seeing anything in the current quarter that would suggest otherwise. But it's claims experience, and that's going to bump around plus or minus. And so there's certainly the potential that we experience less favorable claims experience in some future quarter. Ryan KruegerAnalyst at Stifel00:27:35Great. Thank you. Operator00:27:41Thank you very much. Our next question comes from Wes Carmichael of Autonomous. Wes, your line is now open. Wes CarmichaelAnalyst at Autonomous00:27:51Hey, good morning. On your raise guidance around the excess cash flows to the hold co, should we think about higher level of cash flows going towards buybacks in 2024? And maybe how should we think about you managing down the hold co cash balance versus your minimum $150 million target over time? Paul McDonoughCFO at CNO Financial Group00:28:09Hey, Wes, it's Paul. So I'd say at a very high level, there's no change to how we think about deploying excess capital. We'll continue to be disciplined and fairly measured in terms of what we do in any individual quarter. Having said that, in the wake of the debt offering in May, where we issued $200 million more than the $500 million that's maturing and generating sort of a slug of excess capital, there's certainly the opportunity to accelerate the pace a bit over the next few quarters of share repurchases. And that's funded a portion of the share repurchase in Q2. Wes CarmichaelAnalyst at Autonomous00:28:51Thanks, Paul. Maybe just on the surrender activity and annuities, I think overall surrenders ticked down a little bit versus the first quarter, driven by the fixed interest annuities. Can you maybe talk about the trends you saw in the quarter and if you kind of expect surrenders to moderate going forward or not? Paul McDonoughCFO at CNO Financial Group00:29:09Yeah, surrenders just focusing on fixed indexed annuities. Surrenders are certainly higher now than they were a year ago. They do seem to have stabilized at current levels. The current level is within our range of expectation in the current rate environment. In that environment, we continue to grow the book. The current interest rate environment has also driven higher yields on the portfolio, which has contributed to slightly better spreads. So I'd say that the book remains very healthy and profitable and attractive from a risk-return perspective. Wes CarmichaelAnalyst at Autonomous00:30:00Thanks. Operator00:30:07Thank you very much. Our next question comes from Scott Heleniak of RBC. Scott, your line is now open. Scott HeleniakResearch Anaylst at RBC00:30:18Yeah. Good morning. Thanks. You've onboarded a lot of new agents over the past couple of years. I think you said 6 or 8 quarters in a row of agency account growth. Do you expect that to continue in the back half of the year into 2025? There's clearly a lot of interest. The recruiting is up nicely. Any thoughts there? As well as, can you comment on just the productivity of some of the new agents that you have hired in the past 2 years as you've kind of ramped that up? Gary BhojwaniCEO at CNO Financial Group00:30:52Yeah, Scott, thanks for the question. This is Gary. First of all, just to state the obvious, we've had several quarters of very strong growth in both consumer and worksite. Of course, the comparables will get tougher. There's no question about that. As that population grows, it'll be harder to keep maintaining that percentage of growth. All that said, yes, I believe we can continue to grow our agent counts. More importantly, we will continue to grow the productivity of those agents. We've talked about this for several quarters where we're much more focused on the productivity than the raw account. That's really what I keep an eye on the most. I think we can continue to grow that. That happens because of a combination of products, services, and tying in different parts of the business. Gary BhojwaniCEO at CNO Financial Group00:31:41As an example, we've talked frequently about how we have our direct-to-consumer business really support our field agent side of the business. So we feel very good about that on the consumer side as one example. And then on the worksite side, if you think about the geographic expansion and the new products we've launched there, those should also continue to help drive productivity. So just to summarize, the comps will get tougher. It will be harder for us to grow the agent counts in the same percentages, but we believe we will continue to grow them. More importantly, we will continue to drive productivity. That's where the real magic will come in over the long-term environment. And that's what we're focused on. Scott HeleniakResearch Anaylst at RBC00:32:21Okay. Great. And just any update on the Bermuda captive now that you have it up and running? Is that kind of running in line with expectations? Anything to comment on there? Paul McDonoughCFO at CNO Financial Group00:32:34Hey, Scott, it's Paul. Definitely running in line with expectations. We've made a lot of progress building out the infrastructure on Island to support that treaty that we executed back in November of last year, both the in-force and the new business effective 10/01. Yeah, so going as expected, we certainly have a commitment to that business and expect to grow it over time. Scott HeleniakResearch Anaylst at RBC00:33:07Okay. Just my final question is, I know we've talked a lot about buybacks. Is there any thought to increasing the quarterly dividend by a greater amount at some point in the future? Or is buyback still going to kind of be the top priority consistent with what you've done over the past few years? Paul McDonoughCFO at CNO Financial Group00:33:26So Scott, the dividend level is something we look at every quarter, certainly, but something we look at sort of more in earnest once a year in terms of any change to the level. And as you know, our practice has been to raise it by a penny per share in the second quarter. I don't want to front-run that, but the current yield is pretty much in line with the peer group from a or the current dividend is in line from a yield perspective, makes sense from a payout perspective. So I wouldn't anticipate deviation from what our practice has been. Share repurchases are assuming your dividend policy makes sense, which I think our current policy does. I think share repurchases are more efficient on the margin as a form of deploying excess capital. Scott HeleniakResearch Anaylst at RBC00:34:29Great. Thanks for all the answers. Operator00:34:30As a reminder, if you'd like to ask a question, please press star followed by one on your telephone keypad. And to remove yourself from the line of questioning, please press star followed by two. Our next question comes from Wilma Burdis of Raymond James. Wilma, your line is now open. Wilma BurdisDirector for Asset Management and Life Insurance at Raymond James00:34:55Hey, good morning. Could you talk about what drove Alt returns closer to the run rate in Q2 2024? And should we expect that trend to continue? Thanks. Eric JohnsonPresdent and CIO at CNO Financial Group00:35:10Yeah. This is Eric Johnson. I'd be happy to, Paul, if you don't mind. I'll be happy to jump in here. Paul McDonoughCFO at CNO Financial Group00:35:14Okay, Please. Eric JohnsonPresdent and CIO at CNO Financial Group00:35:14I think there were three basic factors there. One, real estate valuations were a little more stable during the period, perhaps with some relationship to anticipated changes in interest rates. Second, I think the value of kind of the private credit carry emerged during the period and reflected the underlying earnings stream from that allocation. And then thirdly, some revintaging we've been doing over the last several quarters, which is beginning to pay off in terms of earning streams from more current vintages. And so I think this is an area where, as you used Gary's term of green shoots, seeing some green shoots from some of the things we've been doing, and I hope they will continue to grow and meet expectations that Paul described earlier. Eric JohnsonPresdent and CIO at CNO Financial Group00:36:24I believe that will be the case as we get into later this year and early next year. Wilma BurdisDirector for Asset Management and Life Insurance at Raymond James00:36:36Thank you. Could you talk a little bit about what drove the reserve release in other annuities? Is that something that we could see any more activity there or not? Thanks. Paul McDonoughCFO at CNO Financial Group00:36:49Hey, Wilma, it's Paul. So other annuities is a relatively small block of payout annuities that's in runoff. And as we've described, occasionally in the past, when we see some volatility from this block, and it's almost always all to the plus side. And it's driven by what are typically a handful of deaths, the nuance, which causes the reserve release. And in this quarter, we had literally five kind of on one hand deaths that drove the very significant increase in margin in the quarter. We'll continue to have some volatility from this block for these reasons. I think it's very unlikely that we have another quarter that's this favorable. But that's the dynamic that's driving it. Wilma BurdisDirector for Asset Management and Life Insurance at Raymond James00:37:52Thank you. Operator00:37:57Thank you. Our next question today comes from the line of Suneet Kamath from Jefferies. Please go ahead. Your line is now open. Suneet KamathResearch Analyst at Jefferies00:38:07Yeah, thanks. So I think we hit on most of the margin improvement across the lines, but I think two that maybe we haven't hit on that are a little smaller, but still improved were Med Supp and traditional life. So can you just unpack some of the drivers of the margin benefits there? Paul McDonoughCFO at CNO Financial Group00:38:27Sure. Hey, Suneet, it's Paul. So at a very high level, just growth from the block and generally favorable experience. In trad life, it's also the lower advertising expense that flows through margin. So that's really it at a high level. Suneet KamathResearch Analyst at Jefferies00:38:48Got it. And then I guess for Gary, I think on past calls, you've sort of talked about your annuity business as being different from others in the sense that you don't have a lot of churn in your book, but you actually put up some pretty good growth. So I was just curious if you had any color on where that growth is coming from. In other words, what's funding it? Is it retirement accounts like rollovers from 401(k) or movement from money market funds? Just curious where it's coming from and kind of what do you think the outlook looks like going forward? Thanks. Gary BhojwaniCEO at CNO Financial Group00:39:23I'll start with the last half of that question. We believe the outlook is very strong. There's 11,000 people retiring every day in the United States. As you know, the vast majority of people don't have a pension anymore. They need some kind of a floor that's going to provide guaranteed income. And in particular, with our middle-income clients, there are very few alternatives for them that can give them a guaranteed source of income. So we believe that the future is incredibly bright. I don't have the data in front of me to tell you how much of it came from rollovers or what have you. I do know that generally speaking, we're less likely to get money from rollovers and so on than some of the other annuity writers out there, primarily because we serve a different market. We did see an increase. Gary BhojwaniCEO at CNO Financial Group00:40:10I believe we saw an increase of roughly 9% in premium per annuity this past quarter. So some of it was driven just by selling larger annuities. But still, relative to the average annuity writer out there, our annuities are quite a bit smaller and generally come from folks that are in or approaching retirement. And so therefore, the funds usually, not always, but usually come from 401(k)s or other savings such as that. And we expect that to continue. And we think we're going to have up quarters, down quarters, so on and so forth. But in general, if you look at the long-term trajectory of this business, we're very bullish on it. We think this is something our client base needs, and we believe we provide a really good value. Suneet KamathResearch Analyst at Jefferies00:40:54If I could just sneak in one quick follow-up on that. So obviously, higher rates helped this business. I'm just curious, at what point, where would rates have to go before all of a sudden this growth opportunity or growth outlook that you're seeing starts to fall off a bit? Gary BhojwaniCEO at CNO Financial Group00:41:17The business is, of course, impacted by interest rates in terms of what else is out there, right? So a consumer, when they're making a decision, they'll look at where else they can put their money. But even if they could get a comparable rate, say, in a CD or something of this sort, it doesn't change the fact that those other products don't provide guaranteed income for life and really protect them against the risk of outliving their assets. So for that reason, I think that even if interest rates continue to go up, this growth would remain solid. And remember, we adjust our products and the participation rate and so on depending on what's going on in the market. So we don't follow it step for step, but we do adjust the benefit levels and participation rates and so on in the annuities. Gary BhojwaniCEO at CNO Financial Group00:42:04I don't know that I would say that there's a tipping point per se or there's a set number beyond which we couldn't go and continue to grow. I just don't see it working that way because of the need of the client base. Suneet KamathResearch Analyst at Jefferies00:42:17Makes sense. Thanks, Gary.Read moreParticipantsExecutivesAdam AuvilVP of Investor Relation and SustainabilityEric JohnsonPresdent and CIOGary BhojwaniCEOPaul McDonoughCFOAnalystsJohn BarnidgeManaging Director and Senior Research Anaylst at Piper SandlerRyan KruegerAnalyst at StifelScott HeleniakResearch Anaylst at RBCSuneet KamathResearch Analyst at JefferiesWes CarmichaelAnalyst at AutonomousWilma BurdisDirector for Asset Management and Life Insurance at Raymond JamesPowered by